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Hey, I got my transformer yesterday, and for some reason this is the 2nd time this has happened, fully charged battery, but the device won't power on. Attempted to plug into power but no dice. Held the power button for 30 seconds, nothing, held the power and volume up and nothing. Yesterday when this happened I plugged it into my computer (Windows) and held the power and up buttons and it turned on though it could have been windows detecting the drivers. Anyone else having this? Any suggestions? I haven't had a chance to test again and see if I can bring it back through that trick yet, but I will. Then I'll try a factory reset and see if it resolves the issue. I would hate it if this is a defective unit, that's for sure esp since they are so backordered. Outside of that I love the device.
naturefreak85 said:
Hey, I got my transformer yesterday, and for some reason this is the 2nd time this has happened, fully charged battery, but the device won't power on. Attempted to plug into power but no dice. Held the power button for 30 seconds, nothing, held the power and volume up and nothing. Yesterday when this happened I plugged it into my computer (Windows) and held the power and up buttons and it turned on though it could have been windows detecting the drivers. Anyone else having this? Any suggestions? I haven't had a chance to test again and see if I can bring it back through that trick yet, but I will. Then I'll try a factory reset and see if it resolves the issue. I would hate it if this is a defective unit, that's for sure esp since they are so backordered. Outside of that I love the device.
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Click to collapse
when your device isnt coming on, does your computer give you a usb notification? You could be putting it in apx mode on accident.
dcmtnbkr said:
when your device isnt coming on, does your computer give you a usb notification? You could be putting it in apx mode on accident.
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Click to collapse
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
try turning off screen lock.
naturefreak85 said:
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
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Click to collapse
I had that sometimes in the first day I had it, after that it hasn't happened. No factory reset, just make sure to do a hard shutdown (powerbutton 10 sec~) while it's booted and it should fix the issue.
seshmaru said:
I had that sometimes in the first day I had it, after that it hasn't happened. No factory reset, just make sure to do a hard shutdown (powerbutton 10 sec~) while it's booted and it should fix the issue.
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Click to collapse
Yea, it had happened once already, and again. I'll be testing today when I leave work, factory reset and see what happens. Should it continue, I'll go to the next step. I'm just not sure what it is. Interesting bug to say the least.
naturefreak85 said:
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
Click to expand...
Click to collapse
From the way you are describing getting it to work again, it sounds like you were in apx mode...
dcmtnbkr said:
From the way you are describing getting it to work again, it sounds like you were in apx mode...
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Click to collapse
I still don't really know what APX mode is, from the limited things I have seen about it, in order to get into such, the device has to be powered off first. As far as I can tell, my device isn't randomly powering itself off and automatically going into APX mode. This happens without me touching the device. When I did the power off and on today, it wasn't plugged into the computer at all. There was no recognition from the computer that the device was plugged in.
Well as of today, my EEE Transformer is dead. Will not power on the screen, Asus offers a repair of 14 business days, unacceptable.
Powering on issue
Woah...I was scared to death when mine didn't turn on the next morning that I got the device. Charged it for an hour and try to turn on again, nothing.
Holding the buttons several different ways that I know how to reset it didn't work. Finally I held the button down for more than 10 seconds. Wait a few seconds, then it powered on. Why didn't they make a hard reset since you can't remove battery!??? Hope this is just some fluke and could be updated with firmware.
nxp3 said:
Woah...I was scared to death when mine didn't turn on the next morning that I got the device. Charged it for an hour and try to turn on again, nothing.
Holding the buttons several different ways that I know how to reset it didn't work. Finally I held the button down for more than 10 seconds. Wait a few seconds, then it powered on. Why didn't they make a hard reset since you can't remove battery!??? Hope this is just some fluke and could be updated with firmware.
Click to expand...
Click to collapse
Alas, mine didn't get resolved with that, computer detects it now, but no screen response. Asus tells me 14 business days to fix then says try to restore it with the Kernel Source Code. Unfortunately I can't see a way to do such from the folder and they decided to disconnect me.
There is a bug with the default lock screen that makes it so the screen doesnt power on occasionally. In order to work around this you need to disable the lock screen in the settings, or change it from the default one.
Obviously in order to do this initially it needs to be powered on and so you can see it. Therein lies your problem of course. To get around this, charge up your device so you know it has power, use the force power off method (10-12 second press of the power button), wait a few seconds (30+), then power on the device normally (5-6 second press of the power button).
If your screen doesnt come on after that, try a couple more times. It really is an RMA job if it continues to fail. If it does come on, let it boot up to the lock screen, and dont let the screen go off, keep it 'alive', unlock the device and change the lock screen in the options, to either be switched off, or to anything other than default.
This wont work for everyone, as obviously a few may actually have duff screens, but for some of you, it may just be the lock screen bug you are getting unlucky with.
Yea, I seem to have not only the lock screen bug but a defective screen. Unacceptable to me, but hey, what can I do? I've been disconnected 5 times so far, waiting on a manager and will be requesting a faster resolution than what they are offering me. (10-14 Business days is unacceptable)
stuntdouble said:
There is a bug with the default lock screen that makes it so the screen doesnt power on occasionally. In order to work around this you need to disable the lock screen in the settings, or change it from the default one.
Obviously in order to do this initially it needs to be powered on and so you can see it. Therein lies your problem of course. To get around this, charge up your device so you know it has power, use the force power off method (10-12 second press of the power button), wait a few seconds (30+), then power on the device normally (5-6 second press of the power button).
If your screen doesnt come on after that, try a couple more times. It really is an RMA job if it continues to fail. If it does come on, let it boot up to the lock screen, and dont let the screen go off, keep it 'alive', unlock the device and change the lock screen in the options, to either be switched off, or to anything other than default.
This wont work for everyone, as obviously a few may actually have duff screens, but for some of you, it may just be the lock screen bug you are getting unlucky with.
Click to expand...
Click to collapse
naturefreak85 said:
Yea, I seem to have not only the lock screen bug but a defective screen. Unacceptable to me, but hey, what can I do? I've been disconnected 5 times so far, waiting on a manager and will be requesting a faster resolution than what they are offering me. (10-14 Business days is unacceptable)
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Click to collapse
i am in the same boat as you, luckly i picked up the acer for the weekend because i didnt think i was going to get the asus. glad i did
I'm waiting on hold with Asus to see if they will do an Advance Repair, basically I get put on the line for the full price of the device until they declare mine broken since the return period on the Acer is 14 days at best buy. Quite outside of the repair period.
kenshin0088 said:
i am in the same boat as you, luckly i picked up the acer for the weekend because i didnt think i was going to get the asus. glad i did
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Click to collapse
what is the number you are calling, when i called they had almost no idea what i was talking about. they kept asking me if when i am pluged into the wall if thre was a light on the chager when there is no light lol i think they thot i had a laptop or netbook
18886783688 Option 2 Option 2 Option 5
kenshin0088 said:
what is the number you are calling, when i called they had almost no idea what i was talking about. they kept asking me if when i am pluged into the wall if thre was a light on the chager when there is no light lol i think they thot i had a laptop or netbook
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Click to collapse
did you find out anythinig from asus?
kenshin0088 said:
did you find out anythinig from asus?
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Click to collapse
Had to escalate it up to management and expressed I wanted an advance repair and was willing to give them my credit card number so they could place a hold on the card for the amount of a replacement until they got mine. Has to be escalated above the rep should hear back in a couple hours. If not I have an extension and will call back
Sent from my MB860
they are having me download the source code and try and force it to the transformer we will see if it works will report back
OK, so I haven't used my TF for a couple of weeks...it was in a sleeve and I assume the battery died. I went to boot it tonight, and it wouldn't (no real surprise)...so I plugged it in and let it charge for some time...still, nothing.
The screen does turn on, but it remains black - but you can tell the screen still works. Occasionally, when I hold the power button it the whole screen flashes blue and it quickly displays a bit of the Android Alien...never, ever, seen a blue screen with the Android logo on the tablet.
Anyway, I can't get it to boot. I've tried holding the power button, tried booting while holding the Vol+ and Vol- button...still, nothing.
Any ideas? Searching yields nothing like this...it's similar to the deep sleep, but clearly the screen still wakes (but remains black), and then I get a little flash of blue, too.
Thanks fellas.
polkadots said:
OK, so I haven't used my TF for a couple of weeks...it was in a sleeve and I assume the battery died. I went to boot it tonight, and it wouldn't (no real surprise)...so I plugged it in and let it charge for some time...still, nothing.
The screen does turn on, but it remains black - but you can tell the screen still works. Occasionally, when I hold the power button it the whole screen flashes blue and it quickly displays a bit of the Android Alien...never, ever, seen a blue screen with the Android logo on the tablet.
Anyway, I can't get it to boot. I've tried holding the power button, tried booting while holding the Vol+ and Vol- button...still, nothing.
Any ideas? Searching yields nothing like this...it's similar to the deep sleep, but clearly the screen still wakes (but remains black), and then I get a little flash of blue, too.
Thanks fellas.
Click to expand...
Click to collapse
I've Googled again and again...nothing...all it does when I try and boot is flash to an old school Windows style blue screen...It flickers so I can't make out what it all says, it's doing some kind of memory check (?)...and something else, I think...but that's it. I tried this too: http://www.addictivetips.com/mobile/how-to-unbrick-asus-eee-pad-transformer-honeycomb-tablet/
Is this thing FUBAR???
Nobody has any clues about what to do hear? Seriously?
I can't even get it to boot...the screen turns on, but remains black, unless it flashes that blue screen...what do?
nvflash a flashable rom...
http://forum.xda-developers.com/showthread.php?t=1123429
"bricked" is such an overused phrase on xda.
EDIT: sorry, didn't click the link on the second post
what does 'it doesn't work' mean in the context of nvflash? does it refuse to connect? does it successfully flash it but not start? more info would be appreciated
Yea, it connects. My computer recognizes it, I can get in ADX (?) mode, it flashes. From my computer side of things it works, but the entire time the NVFlash process is going I don't see anything on my screen. So it appears to work on the computer side of things, but not on the tablet side. I still have the booting problems and the blue screen.
Thanks so much
Sent from my PC36100 using Tapatalk
Probably something hardware on the inside then.
^Agree with the above post
although while you are flashing something, you aren't supposed to have screen activity on it. I hope you didn't pull the plug because of that.
I hope that you can find a solution to your problem, but it might actually be a ram problem or something
Damn...I was afraid it would be hardware related. So, I was (am?) rooted and was running a custom ROM...can I still send this to Asus? Will they replace it, or am I just effed? Thanks guys, I appreciate the insights.
Sent from my PC36100 using Tapatalk
They will replace it, but they might charge you for it. Most of the time you can get away with "custom rom? what does that mean? I just used the installer thingy with the cord in the computer and tablet" Just ask them for an RMA #, they're pretty good at that kind of stuff.
Unless, of course, you overclocked it to something insane and fried the circut board, you should be good to go.
Dyskmaster said:
They will replace it, but they might charge you for it. Most of the time you can get away with "custom rom? what does that mean? I just used the installer thingy with the cord in the computer and tablet" Just ask them for an RMA #, they're pretty good at that kind of stuff.
Unless, of course, you overclocked it to something insane and fried the circut board, you should be good to go.
Click to expand...
Click to collapse
I was running Revolver. Then I followed the unbricking instructions on that link...no change.he in how my TF acted before or after. I filed for an RMA online, and will go that route. No crazy overclocking. Thanks.
Sent from my PC36100 using Tapatalk
Asus told me the screen on mine is dead. i have to send it to them
mine boot but after 2 sec the screen goes black. even when i press the power button it only turns on for 2 sec. good thing i went back to stock before all that madness went down
kinda sucks i wanted to try all the new roms now i gotta wait at least a week still the RMA send it back
same problem black screen flashes blue
same problem as polkadots
screen lights up (i.e. not backlight problem) stay lit and then flashes blue. You have to press power to shut off the black screen (i.e. not backlight problem). I have not tried to do any roms it was a refurbished product that worked fine for a month and then had this problem. have tried hard and soft resets and the black screen comes on and acts like it is working. then it flashes blue upon the touch and goes back to black screen. any ideas? anyone with same problem? do i have to send back to Asus?
hi everyone, I have a challenge for you...
My MZ604 Wifi Xoom is completely unresponsive. No boot logo, no screen nothing.
A few months ago I flashed a US stock to get a hold of the ISC update. it went off without a hitch and I was very happy with it.
A few weeks ago I picked it up and it was black and not booting, even to the logo. Nothing.
The only things that light up are the white charging light when it is plugged in.
When I plug in the USB (Win7x64) it registers as a Motorola Flash Interface and charges through my computer- but not all the time.
I have tried many combinations of button pressing and holding, and the only indications I get that it is working underneath the black screen are the white front light going on and off and the device registering in device manager.
Oh, and it makes the battery low sound when low on battery, which i hope is a good sign.
Adb fastboot does not recognise the device no matter that I do.
Has anyone ever come back from this???
Desperate,
Bloggorus
Bloggorus said:
hi everyone, I have a challenge for you...
My MZ604 Wifi Xoom is completely unresponsive. No boot logo, no screen nothing.
A few months ago I flashed a US stock to get a hold of the ISC update. it went off without a hitch and I was very happy with it.
A few weeks ago I picked it up and it was black and not booting, even to the logo. Nothing.
The only things that light up are the white charging light when it is plugged in.
When I plug in the USB (Win7x64) it registers as a Motorola Flash Interface and charges through my computer- but not all the time.
I have tried many combinations of button pressing and holding, and the only indications I get that it is working underneath the black screen are the white front light going on and off and the device registering in device manager.
Oh, and it makes the battery low sound when low on battery, which i hope is a good sign.
Adb fastboot does not recognise the device no matter that I do.
Has anyone ever come back from this???
Desperate,
Bloggorus
Click to expand...
Click to collapse
This might be a case for the Motorola Programming cable from the Black Hat Team (google it). You can also make one. There are instructions somewhere in one of these threads.
Have you tried to take the cover off and remove the batter(ies)? Look for the thread with instructions for that. You will need a Torx screwdriver (#5?).
I'll bet you can bring it back.
thanks okantomi,
I just ordered a torx set, hopefully a battery disconnect will work.
Very hard to figure this out, every single search i made for 'bricked xoom' came up with silly buggers with frozen boot screens. Not a real brick at all...
If you don't hear from me again, assume it's fixed!
Thank again
Good luck!
We havent hear from you since so hopefully you fixed your xoom!
Can you share your experience for whoever has simmilar issue....
Thanks
&
Good Luck
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
azethoth said:
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
Click to expand...
Click to collapse
Maybe it was a hardware failure. how many times does it vibrate? there is something called qualcomm diagnostic mode that htc phones sometimes get happens when the hboot gets corrputed/damaged. depending how many vibrations you get some people have had luck attempting to blind boot a pc58img.zip to the bootloader to flash a ruu. but since your phone isnt being recognised by the pc as anything i wouldnt hold out to much hope how many vibes do you get?
You might be in diag mode, as heavy_metal_man said.
Does QHSUSB_DLOAD come up in Device Manager?
neither windows nor linux recognize the device at all.
as far as the vibration. I call it a boot vibration, as it is the same intensity and duration of the normal boot vibrate you get on power up.
Its a single vibration of about one second. After that every about 30 seconds it vibrates again.
I did try to shove a P58IMG.zip onto the sd card but I figured that was a long shot anyway and of course nothing happened.
Just out of curiosity have you tired another battery? I know you did check it but one time I was charging my device with a perfectly good battery, it wasn't low, and my device made a weird noise like a high pitch noise then went black. I had no charging light, no life what so ever. I thought I was completely screwed thinking something fried my device. Out of desperation I put another fully charged battery in. Then my device sprang back to life and I haven't had any trouble since. I never figured out what happened. But I was so Glad it worked. So just for curiosity do try another battery. It can't hurt to try it. In my weird case it worked. Like I said earlier the weird part was my battery was good! Not dead! So it won't hurt to just try. You have nothing to lose. I do hope it helps. Good luck and best wishes!
Sent from my HTC Sensation using xda premium
sadly I have no other battery, I have a g2 battery that I can hold in as a substitute but still the same result. I will try to throw that img back on the sd card and see if I can blind install it.
Appreciate the help guys.
Hello,
Let me make this as short as possible. I have a 3 and a half year old Nexus 5. Just got off a plane 6 hours ago, and when i wanted to check my Facebook the display looked like it failed. I had red vertical lines running up and down the stream and the brightness was extremely low even though the setting in the phone had not changed. All the while, the phone was also impossible to maneuver. I rebooted it, the problem persisted for 5 minutes, and then after a quick lock-unlock, it fixed itself.
About 10 minutes later, when I again tried to unlock my phone to check if things were okay, the display went completely black. If I connect the phone to a charger, the display gets a little illuminated like it's going to start but nothing actually happens, I cannot see anything on the screen. The phone is responsive, if I plug it into a PC it starts charging and the PC recognizes it, but I can't see absolutely anything but black on the screen. Now with the questions:
1) What type of problem do you think this is. Wiring, display, or dead phone and no repair possible? As a best guess at least.
2) Before I take the phone into a service, I would like to know if there's any way I can download the pictures and data I had stored on it that was not yet backed up. As I said, I was just returning from a trip and I have some pictures on it, and while the PC recognizes the phone, it is put automatically in USB Charge mode and not USB Mass Storage Device mode. The phone is NOT rooted and USB Debugging was enabled before it crashed. The phone is up to date with the latest firmware.
Thank you in advance.
Does the touch function work? Is the bootloader unlocked?
If yes to both, you could load twrp, boot into twrp, mount the data partition, and copy off files.
It sounds like a failed screen to me. Was the phone ever dropped or exposed to moisture?
audit13 said:
Does the touch function work? Is the bootloader unlocked?
If yes to both, you could load twrp, boot into twrp, mount the data partition, and copy off files.
It sounds like a failed screen to me. Was the phone ever dropped or exposed to moisture?
Click to expand...
Click to collapse
The screen is pitch black. If I touch the screen I can't feel anything or see anything, and I have no certainty I would be in the right menus. The only reaction I get is if I plug it in or reset it. The phone was never dropped, it is still in impeccable condition, no scratches or bumps. It wasn't exposed to moisture either, I wonder if the flight had anything to do with it, pressure and all.
So basically, apart from what you mentioned, there's no other way if my data is not backed up? I will be taking it in tomorrow, hoping for the best.
It's weird that this happened suddenly. The simplest solution may be to place the motherboard into another working phone.
You didn't answered about unlocked bootloader.
adrian.lupas said:
Hello,
Let me make this as short as possible. I have a 3 and a half year old Nexus 5. Just got off a plane 6 hours ago, and when i wanted to check my Facebook the display looked like it failed. I had red vertical lines running up and down the stream and the brightness was extremely low even though the setting in the phone had not changed. All the while, the phone was also impossible to maneuver. I rebooted it, the problem persisted for 5 minutes, and then after a quick lock-unlock, it fixed itself.
About 10 minutes later, when I again tried to unlock my phone to check if things were okay, the display went completely black. If I connect the phone to a charger, the display gets a little illuminated like it's going to start but nothing actually happens, I cannot see anything on the screen. The phone is responsive, if I plug it into a PC it starts charging and the PC recognizes it, but I can't see absolutely anything but black on the screen. Now with the questions:
1) What type of problem do you think this is. Wiring, display, or dead phone and no repair possible? As a best guess at least.
2) Before I take the phone into a service, I would like to know if there's any way I can download the pictures and data I had stored on it that was not yet backed up. As I said, I was just returning from a trip and I have some pictures on it, and while the PC recognizes the phone, it is put automatically in USB Charge mode and not USB Mass Storage Device mode. The phone is NOT rooted and USB Debugging was enabled before it crashed. The phone is up to date with the latest firmware.
Thank you in advance.
Click to expand...
Click to collapse
It's just the ribbon cable .You can change it by yourself it's too damn easy plus the cable is really cheap
It's either the flex cable or the LCD itself.
cheeze.keyk said:
It's either the flex cable or the LCD itself.
Click to expand...
Click to collapse
It was the LCD. I got a replacement LCD but now even with my brightness to the maximum, the phone still is darker than before. I also got a new battery in it. Is there an option to change the brightness that is hidden, or some kind of power saving option?
Thanks.