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Hi guys,
I've just installed the Windows 7 ultimate RC on my PC and am now unable to sync my Raphael. I've installed Windows Mobile Device Center, but when I plug in my phone I get a message saying 'USB Device not recognized'.
I've tried both the stock rom and the Energy 3.0 ROM.
Anyone experiencing this also? Any solutions?
Thanks!
Same problem. But I couldnt even install the WDC? Which version did you install?
Weird
I'm using Windows 7 RC 1 (build 7100) and it works flawlessly with my TP. Installed WMDC 6.1 without difficulties.
PROBLEM FIXED for me
zonez said:
Hi guys,
I've just installed the Windows 7 ultimate RC on my PC and am now unable to sync my Raphael. I've installed Windows Mobile Device Center, but when I plug in my phone I get a message saying 'USB Device not recognized'.
I've tried both the stock rom and the Energy 3.0 ROM.
Anyone experiencing this also? Any solutions?
Thanks!
Click to expand...
Click to collapse
Try deleting this via regedit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SQMClient\Windows\DisabledSessions
I'm using Windows 7 build 7077 and everything is going fine
Could you specify as to whether that key is located in Windows 7 or your phones OS?
brycestejskal said:
Could you specify as to whether that key is located in Windows 7 or your phones OS?
Click to expand...
Click to collapse
Sorry.In Windows 7
uh oh. i'm thinking of wiping vista from my machine and just using rc1. should i hold off on doing this?
Happened to me not 5min ago
1. Find the device in “Device manager” and remove it
2. Re-Plug in the device
3. A windows should try to install the software (Little popup in the task bar)
4. Click on it when it fails and tell it to check windows update to find drivers
I just installed RC1 last night. TP syncing just fine.
running windows 7...wmdc installed fine...
IF YOU ARE HAVING PROBLEMS SYNCHING!!
make sure to go into your phone settings
-go to connections
-go to usb to pc
-uncheck enable advanced network functionality
k thanks for the help guys, can't wait to get rc installed!
Thanks for the replies!
I tried all suggestions posted here, but none work.
The funny thing is that even when I put my phone in USB Drive mode, it still isn't recognized.
Updating the driver through windows update still results in 'An unknown device, your drivers are up to date'.
Syncing works without problems on my WindowsXP laptop..
The Muffin Man said:
Happened to me not 5min ago
1. Find the device in “Device manager” and remove it
2. Re-Plug in the device
3. A windows should try to install the software (Little popup in the task bar)
4. Click on it when it fails and tell it to check windows update to find drivers
Click to expand...
Click to collapse
This really worded for me. I installed Windows 7 the first day it was available and I was never able to figure it out how to make it worked until today. Thank you "The Muffin Man"
Running windows 7 RC and first few days when plugged phone in nothing happened. Was in no rush to get sync working as dual booting with Vista and was just plugging to charge phone. Other day I got a prompt to install device centre 6.1 and never done anything to initiate this. Wonder if an auto update may have caused this?
Works perfectly for me and tried with both Energy 3.0 and Elite RC4 (WM6.1 and WM6.5 ROMS).
In Vista atm so don't have W7 build number to hand.
I had a similar issue a few weeks back on my xp rig. Turns out I just needed to re seat my micro sd card, worked instantly.
nhshah7 said:
uh oh. i'm thinking of wiping vista from my machine and just using rc1. should i hold off on doing this?
Click to expand...
Click to collapse
go for it.. everything works great.. love the device support! plug in ur printer and thats pritty much it
Uninstall the "Windows Mobile Device Center" in your Control Panel, and plug your phone in again
Well i'm one step closer to fixing this..
I went into my bios and disabled USB2 (switching back to USB1).
After reboot my device was recognized and synced without problems.
As soon as I enabled USB2 again the device was undetectable again, even though Legacy USB support was enabled.
All other USB devices work, both in USB2 as USB1 mode.
Needless to say I don't want to run in USB1 mode.
Since I didn't have any of these problems with WinXP I assume it's a windows 7 issue.. Anyone knows where I can report this?
zonez said:
Well i'm one step closer to fixing this..
I went into my bios and disabled USB2 (switching back to USB1).
After reboot my device was recognized and synced without problems.
As soon as I enabled USB2 again the device was undetectable again, even though Legacy USB support was enabled.
All other USB devices work, both in USB2 as USB1 mode.
Needless to say I don't want to run in USB1 mode.
Since I didn't have any of these problems with WinXP I assume it's a windows 7 issue.. Anyone knows where I can report this?
Click to expand...
Click to collapse
Sounds like a driver support issue with your USB device (Motherboard).
I just installed WMDC and it worked without any problems.
I have a Samsung galaxy s3 which is just about 2 weeks old, stock rom and not modded in any way, i have been able to connect it to pc and it would be fine and work, the past 2 - 3 days whichever pc i plug it into mine or another pc windows will say that the usb device is not recognized and does not install the driver i also cant access it in any way (from usb).
i need help with this i have no answers on Google and i need to access my phone to get music and stuff on it but we need to figure out why mtp or camera mode or usb debugging all do not work.
Thanks.
pacificblue03 said:
I have a Samsung galaxy s3 which is just about 2 weeks old, stock rom and not modded in any way, i have been able to connect it to pc and it would be fine and work, the past 2 - 3 days whichever pc i plug it into mine or another pc windows will say that the usb device is not recognized and does not install the driver i also cant access it in any way (from usb).
i need help with this i have no answers on Google and i need to access my phone to get music and stuff on it but we need to figure out why mtp or camera mode or usb debugging all do not work.
Thanks.
Click to expand...
Click to collapse
Run the trouble shooting guide in KIES to re-install the drivers . Also, use KIES AIR, that only needs WiFi and you can access files and folders via your pc browser. Hope that helps
unistaller old driver. go to samsung website download lastest driver and install it
depzaj said:
unistaller old driver. go to samsung website download lastest driver and install it
Click to expand...
Click to collapse
Yup that to. BUT, often on the Samsmug site the software version available is one version behind behind that available via online updates Kies.
Tried that
Hi, I have already done all of the above more than 3 times ive removed the drivers, kies and re installed and my computer will always just keep saying usb device not recognized with code 42.
This is what microsoft have to say:
"Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42)
Recommended resolution
A duplicate device was detected. This error occurs when a bus driver incorrectly creates two identically named sub-processes (known as a bus driver error), or when a device with a serial number is discovered in a new location before it is removed from the old location. You may be able to resolve this problem by restarting your computer.
Restart your computer
Click Start, click Shut Down, and then select Restart in the Shut Down Windows dialog box to restart the computer."
I have to go out just now. I'll take a looky see when I get back.
error 43
oh im sorry its not error code 42 but 43
windows detectded problems with this device....
Do you have a Linux OS under the hand? It would give you a lot more information than Windows does... If you dont have but want to try, you can download the disc image from ubuntu.com or any other distro like linux mint or fedora etc.
Just to get information on your phone you dont have to install it, just starting on the liveCD, plugin the phone in and running comands like dmesg, lsusb and maybe hwinfo would be able to tell you what is happening with your phone.
Sent from my Nexus S using XDA
error 43
i have got xubuntu but it is weird tat the phone does this on any computer not just my laptop. i was at work today and it was still an unknown device.
pacificblue03 said:
i have got xubuntu but it is weird tat the phone does this on any computer not just my laptop. i was at work today and it was still an unknown device.
Click to expand...
Click to collapse
This is why I suggest you to try to plug it in a linux machine and run those commands, there is obviously a problem with your device and Linux could help you to define what it is since it gives more information on the hardware.
If you are unfamiliar with dmesg output you can create a pastebin and link it here I will try to help with it. The output of lsusb may provide interesting info too. (as hwinfo but I don't think it is available by default in Xubuntu)
Sent from my Nexus S using XDA
error 43
well i will try if i can but it will be in a day or two as im packed to the top with assignments
Also I did not mention that but you can access your phone via the wifi network starting an ssh or ftp server on it, the one I use is connect bot from the market. This way you can manage you music and files over the network.
Sent from my Nexus S using XDA
error 43
yes i have done it using kies air that works. i will try the ubuntu method as soon as i can. thanks for all your help so far everyone.
Can you confirm that your usb ports on the PC is working with other devices. Its starting to look like a faulty phone. Have you tried a different usb cable, or can you check the current one with another device. We need to exclude all other factors before we conclude it is a faulty phone.
error 43
other devices work yes.
OK, looks like a croaked phone. Last ditch effort. If you go over to the forums at http://www.sevenforums.com/ have a good search for that error 43 code, there might be an answer that I've missed. We could also have a good look at the windows error logs, but I don't hold much hope as you have proven the PC hardware works, and you have checked and cross checked the drivers. All the error logs will show is an expanded view of the error.
I would consider returning the device with a view to a new replacement. Sorry. :-(
.
Thread moved to Q&A due to it being a question. Would advise you to read forum rules and post in correct section.
Failure to comply with forum rules will result in an infraction and/or ban depending on severity of rule break.
Got the same issue on 3 different W7 pc's. Got my sgs3 like 3 days. first day USB connection worked just fine but now there's no way of connection it to pc with USB. offcourse you can connect with WIFI but with USB link is much faster
Galaxy S3 drivers issue...resolved!
pacificblue03 said:
I have a Samsung galaxy s3 which is just about 2 weeks old, stock rom and not modded in any way, i have been able to connect it to pc and it would be fine and work, the past 2 - 3 days whichever pc i plug it into mine or another pc windows will say that the usb device is not recognized and does not install the driver i also cant access it in any way (from usb).
i need help with this i have no answers on Google and i need to access my phone to get music and stuff on it but we need to figure out why mtp or camera mode or usb debugging all do not work.
Thanks.
Click to expand...
Click to collapse
I had the same problem and could not figure out why...here is the deal:
Prior to SGS3, I had the old Samsung Galaxy S/Vibrant and was using the USB cable which came with it...then I thought; maybe the USB cable in the box of GS3 is different or superior...i tried it and VOILA! it worked...so that is all I had to do...all these reboots and re-installing drivers was just a waste of time...PS> I am running Win 7 64bit
USB ERROR
I still cant connect with 3 different cables, i am going to do a factory data reset and tell you all how i go in about 15 minutes...
HI all, I seem to have a problem getting my laptop (ubuntu 12.04) to recognize my phone as storage when connected via USB. Here's what happened. I have already enabled USB debugging and USB debugging notify. When I plugged the phone to my laptop I got the usual message on the screen of my phone an when I clicked on it there were 2 tick boxes: one to recognize the phone as camera (that by the way worked) and the other one that recognized the phone as storage: when ticked nothing happened on my laptop, so I unticked both and now that bloody message is not coming up anymore on my phone, I only got one which says "USB debugging connected". ANy idea?
thanks
Disable the USB debugging... It's not needed for storage connection.
Sent from my One using XDA Premium 4 mobile app
HI thanks, ok fair enough but somehow I seem to have messed up with it and I would like to fix it if I can: I can't get the usb debugging mode message up when I connect the phone and the laptop doesn't recognize it as storage, not only ubuntu but even windows! could it be a matter of drivers? If so where can I get them from?
thanks
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
happygolucky919 said:
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
Click to expand...
Click to collapse
Thanks. When I connect the device as PTP it gets connected but when I do it as MTP , computer shows the error that drivers are not installed.
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
IIIIkoolaidIIII said:
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
Click to expand...
Click to collapse
Thanks. That would be of great help.
Dush123 said:
Thanks. That would be of great help.
Click to expand...
Click to collapse
Here are the three guides I have bookmarked relating to MTP, I think the first from Tom's Hardware should fix (download is in 3rd post).
http://www.tomshardware.co.uk/forum/50119-63-devices-working
http://forum.xda-developers.com/showthread.php?t=2390296
http://forum.xda-developers.com/showthread.php?t=2391236
Hope these help.
B
---------- Post added at 09:22 AM ---------- Previous post was at 09:21 AM ----------
Oh yeah the other thing I didn't mention is MTP honors your phones security, so if you have a secure lock it won't show up initially until screen is on and device is unlocked.
Same issue, no options under USB computer connection !
boringfrog said:
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
Click to expand...
Click to collapse
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
mkhanemkay said:
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
Click to expand...
Click to collapse
Sorry it was a friends phone so I just returned it to him after try a few attempts. Can you not put your data into the cloud then you can access it on your PC? Good luck.
PC not recognizing OnePlus 2 after update to Oxigen 3.0.1
What seems to solve the problem is to pull down the notifications bar, which shows one notification which gives you multiple options for the USB. Please choose the file download option(usually the second option). Your OPT will show up on the PC.
Thanks and regards to all.
Hello everyone,
I was using my Honor 6 plus and android fil transfer without any problem for the past month. But suddenly instead of having the all the files stocked in my phone available on the software window, i've an empty window (as shown in the picture below). With this i can transfer my files from my computer but i can't choose were to put them, and the most problematic is i can't transfer files from my phone (cause i can't access any).
I checked most of the developper options (the mtp is enable).
This issue starts after update to emui 4.0. Befor that i rooted my phone using kingroot.
The strange thing is when i try with my girlfriends phone (honor 5c emui 4.0) android file transfer work properly.
Dose someone have an idea ?
Cheers
zadigzidane said:
Hello everyone,
I was using my Honor 6 plus and android fil transfer without any problem for the past month. But suddenly instead of having the all the files stocked in my phone available on the software window, i've an empty window (as shown in the picture below). With this i can transfer my files from my computer but i can't choose were to put them, and the most problematic is i can't transfer files from my phone (cause i can't access any).
I checked most of the developper options (the mtp is enable).
This issue starts after update to emui 4.0. Befor that i rooted my phone using kingroot.
The strange thing is when i try with my girlfriends phone (honor 5c emui 4.0) android file transfer work properly.
Dose someone have an idea ?
Cheers
Click to expand...
Click to collapse
I can't see a picture. Android file transfer? You're using a Mac then? Did you select files from the notification panel after connecting USB?
Hi,
I'm not able to publish external as i'm new to this forum. Yes i'm using à mac. Yes i selected file from the notification panel. The Android file transfert soft show à blank window. I checked all the program optionand i can just create a new folder and that's it !
Do you have same issue on a Windows computer? Reinstall Android file transfer.
Try with USB debugging enabled
goldfinv said:
Do you have same issue on a Windows computer? Reinstall Android file transfer.
Try with USB debugging enabled
Click to expand...
Click to collapse
I tried with USB debugging enabled, reinstalled Android file transfer MANY times
I will try on a windows computer (hard to find around me)
thanks
zadigzidane said:
I tried with USB debugging enabled, reinstalled Android file transfer MANY times
I will try on a windows computer (hard to find around me)
thanks
Click to expand...
Click to collapse
Looking like the phones fault. Try on Windows. Would not be cool to do a reset cos of USB connection problems
zadigzidane said:
I tried with USB debugging enabled, reinstalled Android file transfer MANY times
I will try on a windows computer (hard to find around me)
thanks
Click to expand...
Click to collapse
Have you tried a factory reset after a nandroid backup?
windows the only solution . MAC sometimes can recognize MTP . . Some times only .
http://forum.xda-developers.com/android/apps-games/app-universal-mass-storage-enabler-beta-t3240097
This works for me
jkccl9 said:
http://forum.xda-developers.com/android/apps-games/app-universal-mass-storage-enabler-beta-t3240097
This works for me
Click to expand...
Click to collapse
Yes it does. Funny I forgot to mention and I use it always. Root required btw. Never liked MTP mode.
goldfinv said:
Yes it does. Funny I forgot to mention and I use it always. Root required btw. Never liked MTP mode.
Click to expand...
Click to collapse
It sometimes screws up my SD card tho when it doesn't disconnect properly and you need to reboot phone to show the changes made. ?
Hi, i am sorry if this is not the right forum, maybe there are no forums about tablets.
Chuwi HiBook Pro - i want android only, how to remove windows from dual boot and save space.
it seems that all tutorials show how to remove android from tablet, but i would like to remove windows.
Thank you.
METAL66 said:
Hi, i am sorry if this is not the right forum, maybe there are no forums about tablets.
Chuwi HiBook Pro - i want android only, how to remove windows from dual boot and save space.
it seems that all tutorials show how to remove android from tablet, but i would like to remove windows.
Thank you.
Click to expand...
Click to collapse
Windows is probably the main/primary OS. If getting Android to boot is somewhat linked to the existence of Windows, then you might not be able to remove it. That's probably why no one did that yet.
Edit: I found this http://forum.chuwi.com/thread-1848-1-1.html
Maybe you can give it a try. Remember that you do it at your own risks.
Hi and thanks for your replies, no i dont want to take risks, as i am no expert.
the next question is
Can i show more space on android? the 46Gbs taken by windows? do i only get 9Gb of it on android ??
METAL66 said:
Hi and thanks for your replies, no i dont want to take risks, as i am no expert.
the next question is
Can i show more space on android? the 46Gbs taken by windows? do i only get 9Gb of it on android ??
Click to expand...
Click to collapse
What you're trying to do is getting more space under Android.
That won't go without repartitioning. It's another task for the expert. Although you should be able to access (read) windows partition in Android if you use an app that can mount NTFS drivers in Android system.
Bigger issue. I just tried to reset from window to the if Android disappears. The tablet is stuck at some boot situation. Anyway to solve this plz?
METAL66 said:
Bigger issue. I just tried to reset from window to the if Android disappears. The tablet is stuck at some boot situation. Anyway to solve this plz?
Click to expand...
Click to collapse
I'm not familiar with these tablets, so I cant help you sorry.
METAL66 said:
Bigger issue. I just tried to reset from window to the if Android disappears. The tablet is stuck at some boot situation. Anyway to solve this plz?
Click to expand...
Click to collapse
Hi @METAL66 are you still stuck?
I don't have a guaranteed solution (I have original not "Pro") for you but the following helped me get Android working again when it got stuck at the Intel Inside logo.
This tablet is a x86-64 PC, and boots into a UEFI BIOS first.
1. If you don't have the Chuwi keyboard for this tablet, you can use an OTG (on the go) cable to connect a regular PC keyboard to it. I used a USB hub to allow me to connect a USB drive at the same time:
Code:
[Tablet] -- (OTG) -- [USB hub] -- [keyboard]
[USB storage]--------------------/
With the keyboard attached, you can press Del or Esc (a few times) during bootup to enter the BIOS config.
In there you can change things like whether to show a "quiet" boot or not. I turned it off so I see the AMI BIOS info when it first boots.
2. The official Chuwi Web site has self-contained recovery image installers (WinPE based).
This is the tutorial I used to recover Android while preserving Windows 10.
http -- forum.chuwi.com / thread-1283-1-1.html
Among the available recovery images is one that installs Android and causes Windows to be "lost"
http -- forum.chuwi.com / thread-1210-1-1.html
I'm not sure if the WinPE instance they distribute has full control over the partitions (presumably it at least has software on it to allow access to the Android partitions to repair the boot files write the image), but if so, maybe you can use it to delete the Windows Partitions and reclaim the space for use by Android.