Honor 6 plus & Android File Transfer Issues - Honor 6, 6 Plus Q&A, Help & Troubleshooting

Hello everyone,
I was using my Honor 6 plus and android fil transfer without any problem for the past month. But suddenly instead of having the all the files stocked in my phone available on the software window, i've an empty window (as shown in the picture below). With this i can transfer my files from my computer but i can't choose were to put them, and the most problematic is i can't transfer files from my phone (cause i can't access any).
I checked most of the developper options (the mtp is enable).
This issue starts after update to emui 4.0. Befor that i rooted my phone using kingroot.
The strange thing is when i try with my girlfriends phone (honor 5c emui 4.0) android file transfer work properly.
Dose someone have an idea ?
Cheers

zadigzidane said:
Hello everyone,
I was using my Honor 6 plus and android fil transfer without any problem for the past month. But suddenly instead of having the all the files stocked in my phone available on the software window, i've an empty window (as shown in the picture below). With this i can transfer my files from my computer but i can't choose were to put them, and the most problematic is i can't transfer files from my phone (cause i can't access any).
I checked most of the developper options (the mtp is enable).
This issue starts after update to emui 4.0. Befor that i rooted my phone using kingroot.
The strange thing is when i try with my girlfriends phone (honor 5c emui 4.0) android file transfer work properly.
Dose someone have an idea ?
Cheers
Click to expand...
Click to collapse
I can't see a picture. Android file transfer? You're using a Mac then? Did you select files from the notification panel after connecting USB?

Hi,
I'm not able to publish external as i'm new to this forum. Yes i'm using à mac. Yes i selected file from the notification panel. The Android file transfert soft show à blank window. I checked all the program optionand i can just create a new folder and that's it !

Do you have same issue on a Windows computer? Reinstall Android file transfer.
Try with USB debugging enabled

goldfinv said:
Do you have same issue on a Windows computer? Reinstall Android file transfer.
Try with USB debugging enabled
Click to expand...
Click to collapse
I tried with USB debugging enabled, reinstalled Android file transfer MANY times
I will try on a windows computer (hard to find around me)
thanks

zadigzidane said:
I tried with USB debugging enabled, reinstalled Android file transfer MANY times
I will try on a windows computer (hard to find around me)
thanks
Click to expand...
Click to collapse
Looking like the phones fault. Try on Windows. Would not be cool to do a reset cos of USB connection problems

zadigzidane said:
I tried with USB debugging enabled, reinstalled Android file transfer MANY times
I will try on a windows computer (hard to find around me)
thanks
Click to expand...
Click to collapse
Have you tried a factory reset after a nandroid backup?

windows the only solution . MAC sometimes can recognize MTP . . Some times only .

http://forum.xda-developers.com/android/apps-games/app-universal-mass-storage-enabler-beta-t3240097
This works for me

jkccl9 said:
http://forum.xda-developers.com/android/apps-games/app-universal-mass-storage-enabler-beta-t3240097
This works for me
Click to expand...
Click to collapse
Yes it does. Funny I forgot to mention and I use it always. Root required btw. Never liked MTP mode.

goldfinv said:
Yes it does. Funny I forgot to mention and I use it always. Root required btw. Never liked MTP mode.
Click to expand...
Click to collapse
It sometimes screws up my SD card tho when it doesn't disconnect properly and you need to reboot phone to show the changes made. ?

Related

Unable to copy files to Nexus 5

Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me

Importing Music to the Mate 8

Before on my OPO I used to be able to just copy and paste the music from my computer to phone via usb. However, every time I try on the mate 8 I get the device not responding or connected error. I have hisuite installed so I'm not sure what's going on here.
AbootCanada said:
Before on my OPO I used to be able to just copy and paste the music from my computer to phone via usb. However, every time I try on the mate 8 I get the device not responding or connected error. I have hisuite installed so I'm not sure what's going on here.
Click to expand...
Click to collapse
Install Android file transfer app on your system from here
https://www.android.com/filetransfer/
im not using hisuite to transfer files tbh... just connect the phone, access the usb storage and copy paste whatever u need
Sent from my Huawei Mate 8 NXT-AL10 using Tapatalk
AbootCanada said:
Before on my OPO I used to be able to just copy and paste the music from my computer to phone via usb. However, every time I try on the mate 8 I get the device not responding or connected error. I have hisuite installed so I'm not sure what's going on here.
Click to expand...
Click to collapse
Connect a USB cable from your huawei to your pc. Slide down your notification/tool bar on home screen and there should be a bit that says ' USB connected '. From there, it should have 'photos' and 'files' underneath it. Select the files mode and all your files should be accessible on your computer

USB Connection Issues

I just rooted my s8+ with partcyborg's samfail and everything is working great except the usb isn't being recognized. I can see my phone on my computer and I can move files to my desktop but on my phone I get this message - "The connected device is unable to access data on this device. Reconnect the USB cable and try again." I have USB debugging enabled in settings. I'm using windows 10. ADB is up to date. I installed the samsung USB drivers. The device isn't recognized in kies or smart switch.
I'm at a total loss here. Any ideas? Could this be related to the 80% battery bug I was seeing? It's been at 80% for a while now.
Apologies if this is an obvious fix. I haven't rooted a phone since kitkat I looked around but the other threads weren't helpful.
chikichiken said:
I just rooted my s8+ with partcyborg's samfail and everything is working great except the usb isn't being recognized. I can see my phone on my computer and I can move files to my desktop but on my phone I get this message - "The connected device is unable to access data on this device. Reconnect the USB cable and try again." I have USB debugging enabled in settings. I'm using windows 10. ADB is up to date. I installed the samsung USB drivers. The device isn't recognized in kies or smart switch.
I'm at a total loss here. Any ideas? Could this be related to the 80% battery bug I was seeing? It's been at 80% for a while now.
Apologies if this is an obvious fix. I haven't rooted a phone since kitkat I looked around but the other threads weren't helpful.
Click to expand...
Click to collapse
So what do you wanna do with your USB connection? Just MTP (e.g. transfer files like you would when connecting a USB-Stick to PC) or you wanna do some ADB operations?
If you just want to transfer files, there's no need to have USB-Debugging enabled (in fact this is kind of a security risk when you connect to an unknown pc)
jaannnis said:
So what do you wanna do with your USB connection? Just MTP (e.g. transfer files like you would when connecting a USB-Stick to PC) or you wanna do some ADB operations?
If you just want to transfer files, there's no need to have USB-Debugging enabled (in fact this is kind of a security risk when you connect to an unknown pc)
Click to expand...
Click to collapse
I'm trying to use the phone as a bootable drive because my USB stick was stolen. I want to put a linux distro on my laptop.
chikichiken said:
I'm trying to use the phone as a bootable drive because my USB stick was stolen. I want to put a linux distro on my laptop.
Click to expand...
Click to collapse
In the past I used an app on play store call drive droid to boot linux.....
I have the same issue on mine and have not found a fix been looking for a while i kinda just gave up
TheMadScientist said:
In the past I used an app on play store call drive droid to boot linux.....
I have the same issue on mine and have not found a fix been looking for a while i kinda just gave up
Click to expand...
Click to collapse
Yeah I've been trying to use drivedroid but it says there are issues with the mass storage. I'm going to send the dev a message with the ROM and see if there's anything he can do. For now just gonna flash back to stock
chikichiken said:
Yeah I've been trying to use drivedroid but it says there are issues with the mass storage. I'm going to send the dev a message with the ROM and see if there's anything he can do. For now just gonna flash back to stock
Click to expand...
Click to collapse
I'm sure he has looked into it. I talk to him quite a bit now that I think about it I have not heard nothing about it

USB Debugging Disables MTP on Windows 10

Just got the 6 today. Connected it to my Win10 pc to transfer files and notice that the internal storage/phone is not showing in windows explorer. Spent the next few minutes installing OnePlus drivers, changing cables, etc. all to no avail. I am unable to get the phone to show in windows explorer with USB Debugging checked along when using MTP. However, if I deselect USB Debugging, the phone now shows in windows explorer along with all files and folders. I have done a hard reset - which actually put me in a bootloop for an hour or so - thanks to OnePlus Support. Upon resolving the bootloop, my phone was completely wiped and set it up again. I still have the same issue. The only item that shows in windows explorer when USB Debugging is connected is the drivers folder for OnePlus - see image 1. I also have an error in device manager for MTP - see image 2.
I currently have the 5T and have no issues viewing it in windows explorer with USB Debugging selected. Also, if I select PTP (pictures) rather than MTP, it shows in windows explorer albeit with only two folders DCIM / Pictures.
Any suggestions are certainly appreciated as I am sure when I call OnePlus Support back in the AM they will be clueless and tell me to ship the phone back.
Thanks, in advance!
azsl1326 said:
Just got the 6 today. Connected it to my Win10 pc to transfer files and notice that the internal storage/phone is not showing in windows explorer. Spent the next few minutes installing OnePlus drivers, changing cables, etc. all to no avail. I am unable to get the phone to show in windows explorer with USB Debugging checked along when using MTP. However, if I deselect USB Debugging, the phone now shows in windows explorer along with all files and folders. I have done a hard reset - which actually put me in a bootloop for an hour or so - thanks to OnePlus Support. Upon resolving the bootloop, my phone was completely wiped and set it up again. I still have the same issue. The only item that shows in windows explorer when USB Debugging is connected is the drivers folder for OnePlus - see image 1. I also have an error in device manager for MTP - see image 2.
I currently have the 5T and have no issues viewing it in windows explorer with USB Debugging selected. Also, if I select PTP (pictures) rather than MTP, it shows in windows explorer albeit with only two folders DCIM / Pictures.
Any suggestions are certainly appreciated as I am sure when I call OnePlus Support back in the AM they will be clueless and tell me to ship the phone back.
Thanks, in advance!
Click to expand...
Click to collapse
Mine works like this.
Plug up the phone to the computer pull down your notification bar and select PTP
It will show only the DCIM folder
Now pull the notification bar down again and switch to transfer files and there you go
but how to turn on mtp while you are in bootloader ?
tried different drivers and window 10 does not show me phone storage.
x111 said:
but how to turn on mtp while you are in bootloader ?
tried different drivers and window 10 does not show me phone storage.
Click to expand...
Click to collapse
Apparently you can not enable mtp in bootloader or TWRP yet on this phone.
azsl1326 said:
Apparently you can not enable mtp in bootloader or TWRP yet on this phone.
Click to expand...
Click to collapse
I was able to get mtp in twrp. Once you're in twrp, unplug the cable then plug it back in
surface13 said:
I was able to get mtp in twrp. Once you're in twrp, unplug the cable then plug it back in
Click to expand...
Click to collapse
Per TWRP's site, "MTP is disabled because it causes a kernel panic sometimes with the stock kernel."
Haven't actually tried your suggestion, but I will next time.
azsl1326 said:
Per TWRP's site, "MTP is disabled because it causes a kernel panic sometimes with the stock kernel."
Haven't actually tried your suggestion, but I will next time.
Click to expand...
Click to collapse
Why not instead of risking panic, just use an OTG drive?
adb push should work fine

Windows phone

Installed drivers a few times. Win 10 shows my 6 as windows phone. Didn't before I reloaded windows.
When you plug the phone, be sure to activate the transfer mode in the phone settings.
Drivers are included in a folder as a mounted device in "computer"
Yeah
I did that I can see the files on the phone but shows as win phone in devices and shows windows driver
A OK.
Is that a problem?
Yes
b4bass said:
A OK.
Is that a problem?
Click to expand...
Click to collapse
*Win 10 no longer sees the phone period. Under file explorer or in devices. Tried reloading phone and usb drivers numerous times.
Kinda sucks as I can't transfer files, root, twtp etc
So it used to work but now it isn't?
It won't solve your problem but if you need to transfer files you can still use a ftp (numerous apps on the store). Just mount it as a network folder using the local ip the app gives you
I give for now

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