USB Connection Issues - Samsung Galaxy S8+ Questions & Answers

I just rooted my s8+ with partcyborg's samfail and everything is working great except the usb isn't being recognized. I can see my phone on my computer and I can move files to my desktop but on my phone I get this message - "The connected device is unable to access data on this device. Reconnect the USB cable and try again." I have USB debugging enabled in settings. I'm using windows 10. ADB is up to date. I installed the samsung USB drivers. The device isn't recognized in kies or smart switch.
I'm at a total loss here. Any ideas? Could this be related to the 80% battery bug I was seeing? It's been at 80% for a while now.
Apologies if this is an obvious fix. I haven't rooted a phone since kitkat I looked around but the other threads weren't helpful.

chikichiken said:
I just rooted my s8+ with partcyborg's samfail and everything is working great except the usb isn't being recognized. I can see my phone on my computer and I can move files to my desktop but on my phone I get this message - "The connected device is unable to access data on this device. Reconnect the USB cable and try again." I have USB debugging enabled in settings. I'm using windows 10. ADB is up to date. I installed the samsung USB drivers. The device isn't recognized in kies or smart switch.
I'm at a total loss here. Any ideas? Could this be related to the 80% battery bug I was seeing? It's been at 80% for a while now.
Apologies if this is an obvious fix. I haven't rooted a phone since kitkat I looked around but the other threads weren't helpful.
Click to expand...
Click to collapse
So what do you wanna do with your USB connection? Just MTP (e.g. transfer files like you would when connecting a USB-Stick to PC) or you wanna do some ADB operations?
If you just want to transfer files, there's no need to have USB-Debugging enabled (in fact this is kind of a security risk when you connect to an unknown pc)

jaannnis said:
So what do you wanna do with your USB connection? Just MTP (e.g. transfer files like you would when connecting a USB-Stick to PC) or you wanna do some ADB operations?
If you just want to transfer files, there's no need to have USB-Debugging enabled (in fact this is kind of a security risk when you connect to an unknown pc)
Click to expand...
Click to collapse
I'm trying to use the phone as a bootable drive because my USB stick was stolen. I want to put a linux distro on my laptop.

chikichiken said:
I'm trying to use the phone as a bootable drive because my USB stick was stolen. I want to put a linux distro on my laptop.
Click to expand...
Click to collapse
In the past I used an app on play store call drive droid to boot linux.....
I have the same issue on mine and have not found a fix been looking for a while i kinda just gave up

TheMadScientist said:
In the past I used an app on play store call drive droid to boot linux.....
I have the same issue on mine and have not found a fix been looking for a while i kinda just gave up
Click to expand...
Click to collapse
Yeah I've been trying to use drivedroid but it says there are issues with the mass storage. I'm going to send the dev a message with the ROM and see if there's anything he can do. For now just gonna flash back to stock

chikichiken said:
Yeah I've been trying to use drivedroid but it says there are issues with the mass storage. I'm going to send the dev a message with the ROM and see if there's anything he can do. For now just gonna flash back to stock
Click to expand...
Click to collapse
I'm sure he has looked into it. I talk to him quite a bit now that I think about it I have not heard nothing about it

Related

[Q] Get picture and data from S3 Locked broken screen

First off, Mark great program. I'e searched the tread and didn't find this question.
I have a Verizon S3 I535 4.1.1 and want to retrieve my pictures and data from the phone. Currently the screen broke so I can't unlock the phone password nor can I put the phone in USB debugging mode. Is there a way I can use this app to retrieve my data?
Thanks
Bump...Anyone?
AltecBX said:
Bump...Anyone?
Click to expand...
Click to collapse
Can't you just plug it into your USB port? I don't have mine in USB debug mode and I can just open an explorer window and navigate to the device.
Just_AGuy said:
Can't you just plug it into your USB port? I don't have mine in USB debug mode and I can just open an explorer window and navigate to the device.
Click to expand...
Click to collapse
I do have it plugged in to the USB port, I just can't access any files but the pre-loaded drivers that on it. I need to first unlock my phone to see the files in it.
I'm just trying to get important pictures off the phone.
Can someone help me out. These are my new born pics from the hospital.
Couldn't you grab the SDK tools, then use the command:
ADB pull \sdcard\DCIM
(or wherever your pictures are located, for me it's \0\SDcard\DCIM because I'm on 4.2)
Sent from my Nexus 4 using xda premium
every gavenel
I don't know how to do that. This is a screen shot I get when I open Samsung GS3 Toolkit.
Also is another screenshot of what happens when I plug the phone to the computer
AltecBX said:
First off, Mark great program. I'e searched the tread and didn't find this question.
I have a Verizon S3 I535 4.1.1 and want to retrieve my pictures and data from the phone. Currently the screen broke so I can't unlock the phone password nor can I put the phone in USB debugging mode. Is there a way I can use this app to retrieve my data?
Thanks
Click to expand...
Click to collapse
open back cover, take out sd card, plug in sd card reader, profit. its in dcim
dragon1357 said:
open back cover, take out sd card, plug in sd card reader, profit. its in dcim
Click to expand...
Click to collapse
it doesn't have a SD card. The baby pictures are in the internal memory.
bump!!
Can Anyone please help me out with this...
AltecBX said:
Can Anyone please help me out with this...
Click to expand...
Click to collapse
Dude. Learn how to use adb. Problem solved. You're not going to get a simpler or easier answer than that.
Sent from my SCH-I535 using xda app-developers app
Did you try to reinstall the USB drives?
I had an issue recently that when I plugged my S3 into my computer noting came up. Reinstalling the drives fixed it for me.
If you haven't already tried, you could installing Kies. You can get to your phones from that.
---------- Post added at 10:15 AM ---------- Previous post was at 10:01 AM ----------
thebeastglasser said:
Couldn't you grab the SDK tools, then use the command:
ADB pull \sdcard\DCIM
(or wherever your pictures are located, for me it's \0\SDcard\DCIM because I'm on 4.2)
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
^^^ This
You only need to know a few linux commands id you don't know where your files are located.
adb help will give you a list of commands.
to test if your are able to connect, type adb devices
it will return you phone device number if attached properly.
Use adb shell
This will open a shell so you can cd to directories to find that files and path you need.
Then use as stated above adb pull <location> <remote>
Guys, I don't have my phone is USB debug mode. My phone was locked when the screen cracked. I've installed Samsung Kies for the Samsung drivers, I installed the Samsung drivers from their website, I've also installed the drivers from the phone when plugged in through USB, which is the only thing I see.
-Ajrty33 - I've tried using ADB, but it doesn't recognize a phone connected in the computer. Keeps coming up with nothing found. My understanding is that you need USB Debugging enabled to have it detect the phone, no?
-Just_AGuy - I've tried using the ADB Linux commands to detect the phone. it comes up with nothing. What else can I try?
--Thanks for the help people...I'm really appreciating it
AltecBX said:
-Just_AGuy - I've tried using the ADB Linux commands to detect the phone. it comes up with nothing. What else can I try?
Click to expand...
Click to collapse
When you type adb devices, does it just come back with "List of devices attached" then nothing under that?
If it doesn't list any devices, you have bigger problems.
Have you tried different USB port too? I've seen issues with USB3 port not working with odin and the Motorola equivalent RSD lite.
It still could be drivers. I had issue with mine a while ago. I tried reinstalling them and it appeared to install but didn't properly. I had to reboot the computer a couple times and reboot the phone.
As a last resort you might bring it to Verizon and see if they can get the files off for you.
It comes up with no device found. I tried another USB port and nothing. I've tried connecting my wife's phone and it works on all USB ports.
It did install new drivers when I connected her phone and it's the same model.
That's too bad. It sounds like you have hardware issues. Take it to the techs at the Verizon store, I don't think even they can screw it up more.
I just tried installing Kies on my work computer. After doing so, the computer didn't recognize my phone. I rebooted both the computer and the phone. The computer still didn't see the phone.
I shut off the phone and did a battery pull. Then restarted the phone and plugged in the USB cable. The computer recognized the phone and reinstalled the drivers.
Try it.
Just_AGuy said:
I just tried installing Kies on my work computer. After doing so, the computer didn't recognize my phone. I rebooted both the computer and the phone. The computer still didn't see the phone.
I shut off the phone and did a battery pull. Then restarted the phone and plugged in the USB cable. The computer recognized the phone and reinstalled the drivers.
Try it.
Click to expand...
Click to collapse
I tried that. I then installed in other computer running Windows 7 64bit, same issue.

No MTP or PTP for Rooted Nexus 5?

I have a rooted Nexus 5. MTP and PTP refuse to work. Doesn't matter how I install/remove drivers or anything. I've tried every trick on the internet and no avail.
The PTP storage used to work when I didn't have root, so what's the deal?
Could this be due to my rooting process? To be honest, I don't remember how I rooted. I'm new to the Nexus scene, having come from a samsung device.
However, I was just having this issue with my older E4GT (GS2 variant) when running rooted/custom roms.
Now, I have a friend with a S4 who decided to get rooted/custom roms and is now having the same issues, except before, both his MTP and PTP worked!
I'm lost and losing hope for this stuff.
aaa12585 said:
I have a rooted Nexus 5. MTP and PTP refuse to work. Doesn't matter how I install/remove drivers or anything. I've tried every trick on the internet and no avail.
The PTP storage used to work when I didn't have root, so what's the deal?
Could this be due to my rooting process? To be honest, I don't remember how I rooted. I'm new to the Nexus scene, having come from a samsung device.
However, I was just having this issue with my older E4GT (GS2 variant) when running rooted/custom roms.
Now, I have a friend with a S4 who decided to get rooted/custom roms and is now having the same issues, except before, both his MTP and PTP worked!
I'm lost and losing hope for this stuff.
Click to expand...
Click to collapse
Is the device showing up under Device Manager (which would indicate that the driver is installed--see #2 here)? This is not a "root" issue. I've run rooted devices for over three years and have only had the problem in the early days with the Pandigital Novel. Have you used USBDeview to look at what you have for USB drivers and to make sure all drivers are being removed? Try another cable and another usb port. Some cables don't handle data, they just charge; cables are a variable in the process.
ritchea said:
Have you used USBDeview to look at what you have for USB drivers and to make sure all drivers are being removed? Try another cable and another usb port. Some cables don't handle data, they just charge; cables are a variable in the process.
Click to expand...
Click to collapse
Yes, I've tried all three of those things. This seems almost to be mission impossible.
I am running rooted stock and my friend is running a new rom altogether. using different computers, but getting the same issue.
See, while I can get Fastboot and ADB to work without a hitch, I can't get PTP or MTP working AT ALL.
ADB and Fastboot seems to be the only thing people are focusing on, and that's not my issue... so It's even harder to find solutions online
aaa12585 said:
Yes, I've tried all three of those things. This seems almost to be mission impossible.
I am running rooted stock and my friend is running a new rom altogether. using different computers, but getting the same issue.
See, while I can get Fastboot and ADB to work without a hitch, I can't get PTP or MTP working AT ALL.
ADB and Fastboot seems to be the only thing people are focusing on, and that's not my issue... so It's even harder to find solutions online
Click to expand...
Click to collapse
So it does show under device manager? Have you right-clicked and updated driver? Step #2 in the link pointed to USB drivers rather than adb. Yes, adb Is the usual culprit, but I've seen quite a few reports of your problem lately. Usually, removing the drivers and allowing the PC to reinstall works. Have you tried wireless to transfer files--at least a temporary solution?
If you're interested (desperate enough) to do a factory reset, I'd recommend WUGS toolkit. It will wipe do backup everything. Revert to stock and unroot. Then root and install custom recovery.
Sent from my Nexus 7 using Tapatalk 4
Happened to me when i rooted the device with wugs. I think because I used the RAW drivers. Just uninstall adb android driver from device manager and all the other drivers that resembles the nexus on usbdeview, reboot . Then put again the usb in the pc , and you are ready to go
ritchea said:
So it does show under device manager? Have you right-clicked and updated driver? Step #2 in the link pointed to USB drivers rather than adb. Yes, adb Is the usual culprit, but I've seen quite a few reports of your problem lately. Usually, removing the drivers and allowing the PC to reinstall works. Have you tried wireless to transfer files--at least a temporary solution?
If you're interested (desperate enough) to do a factory reset, I'd recommend WUGS toolkit. It will wipe do backup everything. Revert to stock and unroot. Then root and install custom recovery.
Click to expand...
Click to collapse
I have tried that too, but I end up with the same outcome. Same drivers I would normally have installed and give me no recognition of the device for file transferring.
Fortunately, knowing how this goes down, as it has happened before with me and my S2, I'm not desperate enough to factory reset. As I would ultimately reach the same issue.
I've been interested in wireless file transferring, but I much more prefer not having to upload the file to something like dropbox or manually setup a server. I'm more into the press-and-go (similar to the plug-and-go method... haha, get it?... made a funny there cause it relates to a cord ordeal) routine.
I haven't actively searched that route yet because I'm in hopes that there is a fix for this problem. I'll get to it if there really is no other choice. So, if there is a program that will allow me that ease of access, I'm open to suggestions!
AkaGrey said:
Happened to me when i rooted the device with wugs. I think because I used the RAW drivers. Just uninstall adb android driver from device manager and all the other drivers that resembles the nexus on usbdeview, reboot . Then put again the usb in the pc , and you are ready to go
Click to expand...
Click to collapse
Seeing this makes me question whether I'm confusing the purpose for each of these drivers or you haven't read what I wrote. However, our circumstances differ. I didn't root through conventional means of the toolkits, I just came across it through my search for driver issues. I have tried the method you are suggesting, as the toolkit driver installation steps take me through that step before I do anything else; but this doesn't work. I end up with the same outcome: Device is recognized and drivers are installed (if I allow windows to automatically search for them), but no PTP or MTP for any file transferring.
ok, silly question : Is it enabled on your android phone? under memory ->tap the 3 dots and you will see mtp/ptp try to uncheck and check.
Otherwise I don't really know anything u could do about it.
By using the NRT or toolkits to root, all of the pc's usb drivers were deleted and new/generic/universal ones installed to re-install custom recovery & achieve root. Go to Control Panel on the PC, do you see Portable Devices listing including the Nexus 5 ? Most likely, no - only Android Interface.
A simplistic approach that worked for me is to roll it back - if you are using PC running Windows OS, use System Restore to go back to a previous state to an earlier (earliest possible) time before - with the N5 disconnected. When the PC is restored, turn OFF USB debugging on the N5, connect via the OEM N5 cable - it should be recognized, then turn ON USB debugging if there are missing drivers - let Windows search & install.
At some point, N5 will be recognized as a Portable Device along wit Android Interface, and "Auto Play" would pop up, with full access to all the SD folders & files. Toggle MTP and PTP if necessary as it might install more drivers - you should be good to go.
Reboot the PC just to reconfirm that everything is back to normal, connect N5 and profit - enjoy.
If this work, please share & if it doesn't - please comment what didn't work.
The simplest and shortest way to connect google nexus5 with PC as MTP(Media device)
When I plugged it, there wasn't any yellow exclamation mark within Device Manager. So for me, the drivers were OK. But the device was not listed within my Eclipse DDMS. After a little bit of searching, it was just an option to change in the device settings. By default, the Nexus 5 USB computer connection is in MTP mode (Media Device).
What you have to do is:
Unplug the device from the computer
Go to Settings -> Storage.
In the ActionBar, click the option menu and choose "USB computer connection".
Then select Media device(MTP) or Camera(PTP) based on your requirement...
Plug the device and you should have a popup on the device allowing you to accept the computer's incoming connection..
I hope this will help!

Unable to copy files to Nexus 5

Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me

[Q] phone not recognized as storage when connected to laptop

HI all, I seem to have a problem getting my laptop (ubuntu 12.04) to recognize my phone as storage when connected via USB. Here's what happened. I have already enabled USB debugging and USB debugging notify. When I plugged the phone to my laptop I got the usual message on the screen of my phone an when I clicked on it there were 2 tick boxes: one to recognize the phone as camera (that by the way worked) and the other one that recognized the phone as storage: when ticked nothing happened on my laptop, so I unticked both and now that bloody message is not coming up anymore on my phone, I only got one which says "USB debugging connected". ANy idea?
thanks
Disable the USB debugging... It's not needed for storage connection.
Sent from my One using XDA Premium 4 mobile app
HI thanks, ok fair enough but somehow I seem to have messed up with it and I would like to fix it if I can: I can't get the usb debugging mode message up when I connect the phone and the laptop doesn't recognize it as storage, not only ubuntu but even windows! could it be a matter of drivers? If so where can I get them from?
thanks
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
happygolucky919 said:
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
Click to expand...
Click to collapse
Thanks. When I connect the device as PTP it gets connected but when I do it as MTP , computer shows the error that drivers are not installed.
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
IIIIkoolaidIIII said:
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
Click to expand...
Click to collapse
Thanks. That would be of great help.
Dush123 said:
Thanks. That would be of great help.
Click to expand...
Click to collapse
Here are the three guides I have bookmarked relating to MTP, I think the first from Tom's Hardware should fix (download is in 3rd post).
http://www.tomshardware.co.uk/forum/50119-63-devices-working
http://forum.xda-developers.com/showthread.php?t=2390296
http://forum.xda-developers.com/showthread.php?t=2391236
Hope these help.
B
---------- Post added at 09:22 AM ---------- Previous post was at 09:21 AM ----------
Oh yeah the other thing I didn't mention is MTP honors your phones security, so if you have a secure lock it won't show up initially until screen is on and device is unlocked.
Same issue, no options under USB computer connection !
boringfrog said:
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
Click to expand...
Click to collapse
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
mkhanemkay said:
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
Click to expand...
Click to collapse
Sorry it was a friends phone so I just returned it to him after try a few attempts. Can you not put your data into the cloud then you can access it on your PC? Good luck.
PC not recognizing OnePlus 2 after update to Oxigen 3.0.1
What seems to solve the problem is to pull down the notifications bar, which shows one notification which gives you multiple options for the USB. Please choose the file download option(usually the second option). Your OPT will show up on the PC.
Thanks and regards to all.

Can't connect/get computer to recognize OnePlus One (trying to root)

I've been trying to root my OPO for two days now and I've continued to have this issue. After installing Android Studio + the SDK, as well as downloading the Google USB Driver, when I connect my phone to my computer it shows up as an MTP device under unknown devices. If I allow it to automatically download drivers, it becomes a portable device instead. But I need it as an ADB device. I've already started USB debugging on the phone, as well as switched between all the different USB options on the phone (charging, MPT, PTP, MIDI, etc.) and still no good
When I try to update the driver for the "MTP" device, the Google USB drivers don't show up, and if I try to browse manually, it comes up with the error message saying how "the folder you specified doesn't contain a compatible driver." What do I do?
Thanks!
tli said:
I've been trying to root my OPO for two days now and I've continued to have this issue. After installing Android Studio + the SDK, as well as downloading the Google USB Driver, when I connect my phone to my computer it shows up as an MTP device under unknown devices. If I allow it to automatically download drivers, it becomes a portable device instead. But I need it as an ADB device. I've already started USB debugging on the phone, as well as switched between all the different USB options on the phone (charging, MPT, PTP, MIDI, etc.) and still no good
When I try to update the driver for the "MTP" device, the Google USB drivers don't show up, and if I try to browse manually, it comes up with the error message saying how "the folder you specified doesn't contain a compatible driver." What do I do?
Thanks!
Click to expand...
Click to collapse
Just want root? No custom recovery or rom?
Then use kingoroot or kingroot app on phone and get root without pc
Make sure you've fast net connection.
Mr.Ak said:
Just want root? No custom recovery or rom?
Then use kingoroot or kingroot app on phone and get root without pc
Make sure you've fast net connection.
Click to expand...
Click to collapse
Don't exactly want to use them due to the risks / IMEI debacle.
I have exactly the same issue.
I managed to get root by flashing SuperSU (only on a system less basis)
This just got the rooting side sorted but I'd still want to be able to get ADB working again on the phone.
I tried with three different laptops and the issue is persistent. I am running Cyanogen 13.1 coated beautifully with a Boeffla kernel and a slimlined build.prop (have to boast because everyone can agree, the Oneplus One is a revolution on its own)
tli said:
Don't exactly want to use them due to the risks / IMEI debacle.
Click to expand...
Click to collapse
Trsut me,there are no risks involved.

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