need help with my battery - T-Mobile LG G5 Questions & Answers

When I fully charge the phone, it gets stuck with a 100% forever, that's until I reboot
Any suggestions on what can I do?

jm98 said:
When I fully charge the phone, it gets stuck with a 100% forever, that's until I reboot
Any suggestions on what can I do?
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1) Is your phone up to date and what is the software version?
2) Have you tried charging phone while it is off?
3) Using original charger + cable?

Charkatak said:
1) Is your phone up to date and what is the software version?
2) Have you tried charging phone while it is off?
3) Using original charger + cable?
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I'm on 20i.
Yes I have, but it's the same, when I turn it on I gets stuck with 100% until I reboot it
I'm using its original fast charge charger

jm98 said:
I'm on 20i.
Yes I have, but it's the same, when I turn it on I gets stuck with 100% until I reboot it
I'm using its original fast charge charger
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20k is already out maybe that will help. Also you can try using another charger just to see if it makes a difference. I do remember when I first bought Nexus 5x which was also made by LG, the battery percentage would stay at a certain number and would only change after the reboot. It went away after few days.

Charkatak said:
20k is already out maybe that will help. Also you can try using another charger just to see if it makes a difference. I do remember when I first bought Nexus 5x which was also made by LG, the battery percentage would stay at a certain number and would only change after the reboot. It went away after few days.
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It's the 20I_un. I can't upgrade

jm98 said:
It's the 20I_un. I can't upgrade
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You can upgrade, but it may remove sim unlock. By using LG Bridge, your phone will see the 20k update. I contacted T-Mobile on Facebook and helped me to unlocked the phone.
https://forum.xda-developers.com/tmobile-lg-g5/help/lg-g5-software-version-h83020iun-t3636844

Charkatak said:
You can upgrade, but it may remove sim unlock. By using LG Bridge, your phone will see the 20k update. I contacted T-Mobile on Facebook and helped me to unlocked the phone.
https://forum.xda-developers.com/tmobile-lg-g5/help/lg-g5-software-version-h83020iun-t3636844
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Yes the thing is that I don't live in the US.

jm98 said:
Yes the thing is that I don't live in the US.
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I understood. I don't remember other users on 20i_un report similar issue as you. I personally don't use original chargers as I use my phones for a short time and want all accessories to be new. I have charge my LG G5 which I also bought on eBay as many other people did, using QC 2.0 charger and haven't seen any battery percentage issue. If you can find another QC 2.0 or 3.0 charger just to test your phone, then it will help to see what is the problem.

Related

doesnt work when pluged in

I have a completely stock droid charge when I plug it in I cant use it. Is this normal
jfl14609 said:
I have a completely stock droid charge when I plug it in I cant use it. Is this normal
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Give us little more info, like the screen turn on? can you navigate around?, open the apps? no phone call, text? etc...
Your question is too vague. Need some more specifics. Power or usb? What does the phone screen look like?
jfl14609 said:
I have a completely stock droid charge when I plug it in I cant use it. Is this normal
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jfl14609 said:
I just got my charge in the mail from verizon (replacement for revolution) well they sent the phone overnight but the battery two day. the question I have is should the phone turn on when plugged in without a battery
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You have a battery yet? :thumbup:
Charge-TwStock 1.4 / Bought this App!
If you are experiencing the lack of the touchscreen registering your taps properly, then the problem is your charger. replace it with a new one.
Dalamar1320 said:
If you are experiencing the lack of the touchscreen registering your taps properly, then the problem is your charger. replace it with a new one.
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Click to collapse
Yeah you got it right there I went out grabbed a new charger at the verizon store and it works perfectly turns out the replacement verizon sent me was the wrong one
thanks!

Moto G won't power on or charge.

My friend just got the Moto G, he opened the box and plugged it in. After about 10 minutes he came back and noticed that there was no charging light or any indication that the phone was charging. I have tried it on numerous different cables and chargers yet still nothing. Any suggestions or should I just advise and RMA because of DOA? I do have access to the phone if anyone has ideas.
[Edit: The phone is locked to Tesco mobile, this shouldn't make a difference should it?]
Edit 2: The problem was solved by leaving the phone for a day and plugging it in the next day.
I think you need to install the drivers for the phone before it will charge. Some leads won't work, stick with the official one.
The phone should charge from a wall charger though should it not?
randomhkkid said:
The phone should charge from a wall charger though should it not?
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Of course. I use my old HTC wall charger with my Moto G all the time. What's the maximum current output of the wall charger you're using? I've read that the Moto G requires at least 500mA and can draw up to 1500mA (after which it's limited to this value).
Yeah that's what I thought. I've tried his phone on my kindle and HTC charger (1 & 1.2amp), still nothing.
randomhkkid said:
Yeah that's what I thought. I've tried his phone on my kindle and HTC charger (1 & 1.2amp), still nothing.
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Sounds like it's a brick. I reckon your friend should return it and get another (it's worth it - it's such a great phone!)
Have you tried on the USB computers port? Btw the charger for this phone should be as powerful as 750Mah 5,1V 0,20A.
randomhkkid said:
My friend just got the Moto G, he opened the box and plugged it in. After about 10 minutes he came back and noticed that there was no charging light or any indication that the phone was charging. I have tried it on numerous different cables and chargers yet still nothing. Any suggestions or should I just advise and RMA because of DOA? I do have access to the phone if anyone has ideas.
[Edit: The phone is locked to Tesco mobile, this shouldn't make a difference should it?]
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Try charge it from wallcharger first (any micro USB charger will do). But any phone should have at least 20% of battery...
RMA time.
randomhkkid said:
My friend just got the Moto G, he opened the box and plugged it in. After about 10 minutes he came back and noticed that there was no charging light or any indication that the phone was charging. I have tried it on numerous different cables and chargers yet still nothing. Any suggestions or should I just advise and RMA because of DOA? I do have access to the phone if anyone has ideas.
[Edit: The phone is locked to Tesco mobile, this shouldn't make a difference should it?]
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Just a hunch from the FAR FAR LEFT... while plugged into a wall charger, plug in a head phone. See what happens. No guarantees but I've seen weird things happening with Google phones.
maxqas said:
Just a hunch from the FAR FAR LEFT... while plugged into a wall charger, plug in a head phone. See what happens. No guarantees but I've seen weird things happening with Google phones.
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Mysteriously after he left the phone for a day, then plugged the power in the LED came on and it started up. Strange?! I'll try to get more details about exactly what he did.
randomhkkid said:
Mysteriously after he left the phone for a day, then plugged the power in the LED came on and it started up. Strange?! I'll try to get more details about exactly what he did.
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I would appreciate your help with with this as I'm getting the same problem :crying:
I let my Moto G run down, and put it on charge for about two hours but no signs of life at all. Any help would be appreciated. Cheers!
jpxdude said:
I would appreciate your help with with this as I'm getting the same problem :crying:
I let my Moto G run down, and put it on charge for about two hours but no signs of life at all. Any help would be appreciated. Cheers!
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Hey I'm sorry to hear that, I spoke to my friend again and he said all he did was leave the phone for about a day then plugged it in again. He did mention something about wriggling the connector around in the phone socket so it may have been loose power connections.
Sent from my HTC One
jpxdude said:
I let my Moto G run down, and put it on charge for about two hours but no signs of life at all. Any help would be appreciated. Cheers!
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Same with me now, weird
It seems, you shouldn't let the Moto G power off itself... Waiting now
[edit]
Put it in the fridge for 15 mins, this worked
Note that I tested three wall chargers, one 850mAh from Motorola, one 1Ah and one 2Ah from Samsung. The only one which booted up the Moto G was the 1Ah from Sammy.
Just return it to tesco they either swap it or send it to anovo for swap/repair
Sent from my XT1032 using xda app-developers app
Hey there,
I decided to try it again today and as if by magic, it started charging! I guess if you run down the battery the phone goes in a coma state. Weird!
---------- Post added at 07:11 PM ---------- Previous post was at 07:10 PM ----------
Hey there,
I decided to try it again today and as if by magic, it started charging! I guess if you run down the battery the phone goes in a coma state. Weird! :silly:
Happens to the Nexus 4 apparently (red light of death)
Did you try the headphone trick I mentioned in my earlier post?
Sent from my SGH-T999 using xda app-developers app
maxqas said:
Did you try the headphone trick I mentioned in my earlier post?
Sent from my SGH-T999 using xda app-developers app
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Tried it yesterday, didn't work.
This afternoon, I just tried to plug it into the mains with one charger and the light flickered for a second. And would then flicker if I held the power button for around 5 seconds at a time. Using a different charger had the light steady for a few minutes before the phone showed a battery with 0% charging. Fully working now though.
I would take it back anyone might be faulty battery sensor
Sent from my XT1032 using xda app-developers app

Hard Brick?

I believe I have a hard brick, but not sure about diagnosis or options. I put my phone on the charger last night, and it was dead this morning. I have been able to get it to boot twice only for it to shut off immediately due to lack of charge. I have plugged the phone into 3 different USB chargers and none of them appear to be charging my phone, however they all work on my Nexus 7. There is no LED on to indicate it is charging as it normally would. I cannot get into recovery or download mode. Any suggestions?
A little background about my specific situation:
I have had my S3 since launch, and have had no issues with it. I have had it rooted since the bootloader was overcome, and have run custom ROMS ever since. Most recently, I have been running CM 11 with the latest nightly being from early Feb. (not sure which date). I have CWM installed, and up til this point, my phone was working fine. I did get occasional random reboots since the latest nightly that I flashed, but the phone remained completely functional.
EDIT: It is not a brick problem, it is a charging issue. I can charge my phone in the car, but not through a wall charger or connected to a pc. When plugging into a pc, it does not register anything at all.
solido888 said:
I believe I have a hard brick, but not sure about diagnosis or options. I put my phone on the charger last night, and it was dead this morning. I have been able to get it to boot twice only for it to shut off immediately due to lack of charge. I have plugged the phone into 3 different USB chargers and none of them appear to be charging my phone, however they all work on my Nexus 7. There is no LED on to indicate it is charging as it normally would. I cannot get into recovery or download mode. Any suggestions?
A little background about my specific situation:
I have had my S3 since launch, and have had no issues with it. I have had it rooted since the bootloader was overcome, and have run custom ROMS ever since. Most recently, I have been running CM 11 with the latest nightly being from early Feb. (not sure which date). I have CWM installed, and up til this point, my phone was working fine. I did get occasional random reboots since the latest nightly that I flashed, but the phone remained completely functional.
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It's possible that your usb port is bad, but try to clean the inner contacts of the port first. You could try to plug into your PC instead of wall charger see if it works. In anycase if it worked with PC, but not wall charger or both, you need to replace the usb board which can be purchase for cheap on Ebay.
buhohitr said:
It's possible that your usb port is bad, but try to clean the inner contacts of the port first. You could try to plug into your PC instead of wall charger see if it works. In anycase if it worked with PC, but not wall charger or both, you need to replace the usb board which can be purchase for cheap on Ebay.
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I have plugged into my PC as well, and it does not work. It does occasionally vibrate though...
solido888 said:
I have plugged into my PC as well, and it does not work. It does occasionally vibrate though...
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Do you have an external battery charger or a spare charged battery? Give it a try and see what happens.
snackwells said:
Do you have an external battery charger or a spare charged battery? Give it a try and see what happens.
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Click to collapse
Unfortunately, I do not.
solido888 said:
Unfortunately, I do not.
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Do you know of someone who has an S3? Perhaps try swapping batteries with a charged one from a friend/associate, or test with a spare from a verizon store. At least then you can rule out a charging/USB charge port/battery issue vs something else
snackwells said:
Do you know of someone who has an S3? Perhaps try swapping batteries with a charged one from a friend/associate, or test with a spare from a verizon store.
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I don't know anyone. I am going to try and seek help at the verizon store, but they seem so useless whenever I go, and I think they will be more motivated to sell me a new phone.
Well I got my phone to work. I pulled the battery off and just cleaned out some of the dust that had collected. I assume it was just not getting a good connection. Thanks for the suggestions though
Sent from my SCH-I535 using Tapatalk
solido888 said:
Well I got my phone to work. I pulled the battery off and just cleaned out some of the dust that had collected. I assume it was just not getting a good connection. Thanks for the suggestions though
Sent from my SCH-I535 using Tapatalk
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Turns out, it only worked on my car charger. The problem persists outside of my car. I cannot charge either through a wall outlet or on a USB cord connected to a PC. I have tried 2 instances of each all with their own cables. My car charger works fine though.
Anyone experience a similar problem? I am going to try and wipe and flash a new ROM, hoping that will fix it.

Phone not charging like it used to after latest updates.

My phone is at "OG7" and now when I plugin my IQ anker car charger, the phone display a message that I should use the changer that came with it. Didn't see this with the older OS. Also it doesn't charge as fast as it used to with the IQ anker charger.
So did samsung or version set the phone not to charge faster with non smaung chargers?
Any thoughts?
rdefino said:
My phone is at "OG7" and now when I plugin my IQ anker car charger, the phone display a message that I should use the changer that came with it. Didn't see this with the older OS. Also it doesn't charge as fast as it used to with the IQ anker charger.
So did samsung or version set the phone not to charge faster with non smaung chargers?
Any thoughts?
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Click to collapse
They did something. I also have gotten this message frequently and my quick charger in my car now takes 8 hours to charge when it used to only take an hour. I thought mu phone was damaged but then my wife's is doing the same and now this thread...
Gizmoe said:
They did something. I also have gotten this message frequently and my quick charger in my car now takes 8 hours to charge when it used to only take an hour. I thought mu phone was damaged but then my wife's is doing the same and now this thread...
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Click to collapse
I'm talking to Verizon on this now. Doubt I'll get anywhere.
So Verizon says to fix this is to do a factory reset and this will allow the phone to charge faster with a 3rd party changer. this sucks.
rdefino said:
So Verizon says to fix this is to do a factory reset and this will allow the phone to charge faster with a 3rd party changer. this sucks.
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Click to collapse
They are probably just reading from a script. That's their answer for anything. "Oh, you dropped you phone in a volcano. Just do a factory reset" I'll give it a shot, though I will remain sceptical.
Don't reset your phone. Waste of time. Talked to verizon again and he said Samsung definitely changed something with the update. He's heard of this issue. He said just samsung and verizon charges are the only was that work right. He said something was changed but not idea what.
verizon is sending their turbo car charger for 34.99 and giving me a 20$ credit.
rdefino said:
verizon is sending their turbo car charger for 34.99 and giving me a 20$ credit.
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Nice. I should contact them and see if I can get the same deal.

Phone shutting down at random %ages (50, 60, 40+)

Hi All,
I'm facing a weird issue with my phone from more than 2 months and it has reached a frustrated level now. It used to shut off at levels like 15%, sometimes between 15-25%. But nowadays, it shuts down automatically at 40-60% and that is really unreliable. So, i wanted to check if there are other people facing the same issue or is it only my device. Please share your views, any possible solutions, possible reasons, and if applicable, similar experiences.
thanks for the info, i got my oneplus one back in 2013, hopefully it will not shutdown after a while. i have not found such problem and hope i will not in the future as i want to have the phone for at least 5 years
karthics4 said:
thanks for the info, i got my oneplus one back in 2013, hopefully it will not shutdown after a while. i have not found such problem and hope i will not in the future as i want to have the phone for at least 5 years
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Well i do hope you won't face any issues with your phone. But this is totally weird. This is making my phone unreliable for me.
Sent from OnePlus One
abhibnl said:
Hi All,
I'm facing a weird issue with my phone from more than 2 months and it has reached a frustrated level now. It used to shut off at levels like 15%, sometimes between 15-25%. But nowadays, it shuts down automatically at 40-60% and that is really unreliable. So, i wanted to check if there are other people facing the same issue or is it only my device. Please share your views, any possible solutions, possible reasons, and if applicable, similar experiences.
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Click to collapse
Clear all data from recovery and reflash system with fastboot images. http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
kushal.purkar said:
Clear all data from recovery and reflash system with fastboot images. http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Click to expand...
Click to collapse
If you won't mind asking, how actually will that help with this issue? I'm just curious to know
abhibnl said:
If you won't mind asking, how actually will that help with this issue? I'm just curious to know
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Click to collapse
I had the same issue after I updated to MM and recently after latest update also. I had to do the same thing. Reason behind that was xposed was incompatible. But as I flashed everything. (/system/data too ) now its working fine
kushal.purkar said:
I had the same issue after I updated to MM and recently after latest update also. I had to do the same thing. Reason behind that was xposed was incompatible. But as I flashed everything. (/system/data too ) now its working fine
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Thanks for the details. Unfortunately, i would need some time to perform this as i barely get time to flash roms. Thanks again!
Sent from OnePlus One
Dude... just get a new battery...
Traace said:
Dude... just get a new battery...
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Click to collapse
Just the answer i was looking for [emoji106] [emoji106]
Sent from OnePlus One
abhibnl said:
Well i do hope you won't face any issues with your phone. But this is totally weird. This is making my phone unreliable for me.
Sent from OnePlus One
Click to expand...
Click to collapse
thanks so much, bought it after my nexus4 died which im still sad about because its one of my 1st real android phones after having a contract android phone.
As an update, i kept my phone on charge for straight 4-5 hours. and now it shuts down after 20-25%. Definitely an improvement. But still it's a mystery why does it show this bug in the first place.
Umm, how has no one mentioned maybe trying battery calibration!? Seems like a fairly obvious first step here to take before swapping out for a new battery.. Plug the phone in and let it charge entirely. Even at 100% in Settings > Battery it will still show "100% - Charging on AC" (or USB whatever you've got connected)
You need to wait for that to turn into "100% - Charged." Then, calibrate using any battery calibration app from the playstore, ( I use this one )
After it charges to 100% - Charged, hit "calibrate" in the app, disconnect the charger, and let it drain entirely. You might find it dying out before 0% once again, but this hopefully should have been the last time. Plug the phone in and switch it on as soon as you can while it starts to charge. Let it charge uninterruptedly to 100% - Charged, again.
Not saying this might solve it 100% but it is an option to try.
GuitarGuy96 said:
Umm, how has no one mentioned maybe trying battery calibration!?[emoji14]Seems like a fairly obvious first step here to take before swapping out for a new battery.. Plug the phone in and let it charge entirely. Even at 100% in Settings > Battery it will still show "100% - Charging on AC" (or USB whatever you've got connected)
You need to wait for that to turn into "100% - Charged." Then, calibrate using any battery calibration app from the playstore, ( I use this one )
After it charges to 100% - Charged, hit "calibrate" in the app, disconnect the charger, and let it drain entirely. You might find it dying out before 0% once again, but this hopefully should have been the last time. Plug the phone in and switch it on as soon as you can while it starts to charge. Let it charge uninterruptedly to 100% - Charged, again.
Not saying this might solve it 100% but it is an option to try.
Click to expand...
Click to collapse
Well already tried and i may sound a bit silly, but studies have proved that battery calibration is a myth. Android automatically cleans the batterystats.bin file after every single full charge. Rest assured, i have already done that with no avail.
Sent from OnePlus One
I had the same problem, phone was switching off @ 40% and at times @35%. Battery calibration certainly helped. No more problems now. Works well if the phone is rooted.

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