Black Screen of Death Recovery - Samsung Galaxy S8 Guides, News, & Discussion

I just got the Black Screen of Death for the first time after owning the phone for 2 weeks - pretty alarming when the phone is unresponsive, you can't reboot with the power button, and you can't pull the battery. (Coming from an S5, this is my first phone with a non-removable battery). Even though I knew my phone was fully charged, I tried plugging it in, and didn't even get the red LED. Not good.
After a little Googling, the solution I found that worked for me was: Press and hold Down Volume + Power at the same time for 7 seconds.
This brings you to a screen with some options, the first being to reboot like normal.
Volume toggles up and down between the options, but be sure not to choose option 2, which is a factory reset!
The Bixby button selects, so I just clicked on option 1, and I was back in business.
This apparently does a "simulated battery disconnect". Assuming it was some sort of firmware crash, this should bring you back to life. It did for me. There are other suggestions on the page if it doesn't work, but I was good to go after step 1. Hope it helps...
http://thedroidguy.com/2017/05/sams...ck-screen-death-troubleshooting-guide-1072353

I had the same problem. Well mine showed the AID display but was completely unresponsive for like 30 minutes. That thing you did helped. Shortly after I did a full factory reset and been fine since
Sent from my SM-G955U using Tapatalk

Not working
I followed rooting instructions on https://forum.xda-developers.com/galaxy-s8+/development/root-t4128321
and now my phone wont even turn on at all, not even a sign of life after bootloader was flashed

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Help! Bricked Phone Warranty Dilemma

I just received a new Fuze from AT&T as a warranty replacement (my old one was draining the battery quickly, overheating, etc.). I reverted the old one back to stock and that is ready to be sent back.
Now the issue: I opened up the new one. Powered on, seemed okay at the time (now I remember that I bumped it and it randomly reset at the carrier splash screen, didn't think much of it then, but clearly a problem). It seemed to work okay, so I flashed HardSPL and put on a custom ROM. Continued to work okay. Then I turned it off.
This morning, I go to turn it on, find it will not power on at all. Then I try again, after pulling the battery, and it starts booting, but then I jiggle it a little and it shuts off. Try it again, it freezes at the carrier screen. Basically it won't turn on.
Now I put the battery in the Fuze I'm sending back (which at least boots) and find that overnight, with the phone off, the battery dropped from 95% to less than 5%!
Basically I think this phone is a dud, but I need to get it back to stock SPL and ROM to send it back! I'm currently re-charging the battery in the old Fuze in the hopes I can get the new one to boot.
Any thoughts or solutions?
Still no luck in booting up even with a full battery...anyone have any ideas??
try this...it worked for me when i had a similar problem...!
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
kaydash said:
try this...it worked for me when i had a similar problem...!
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Click to expand...
Click to collapse
Yeah thanks I would definitely try to do a hard reset...problem is the phone won't turn on
Any other thoughts? I am thinking I will just have to send the phone back to AT&T as is in the hopes that it really is bricked completely and that they won't turn it on to find a custom ROM and HardSPL.
That sounds like a bad idea; if they find out you hacked the new one, they're gonna be pissed that you sent in the previous phone for exchange.
So, you can't get it into bootloader, to at least flash back to the stock rom? You said it wouldn't boot up, but how about plugging it in and seeing if you can get in bootloader? That's what I'd do. You actually don't need the battery once you're in bootloader, if you have it plugged into a wall charger or connected to a PC through a usb cable.
Basically, the phone stays dark what ever I do. I can't get into the bootloader or anything, the screen and all lights won't come on, period. The battery works fine in other phones as well. Very puzzling.
Any other ideas? I suppose if they do manage to get the phone to power on, I can just play dumb about HardSPL...I've even read about people getting phonse with HardSPL back from the warranty department. The phone is probably bricked anyway from what I can see, so I guess if they manage to spark it to life, I will just have to play dumb...

broken fuze. powers on as soon as battery is popped in

So I've had my fuze a little over a year now, no major issues. Used mostly energyroms, but about December time I switched back to a simple non-bloated stock rom for the stability.
Anyway today at work I was texting, and I press the power button to put the phone in standby. And the screen remains on and usable. I tried again and it would not go into standby (power button physically feels normal, it does not feel loose or abnormal.) So i let it sit for a few minutes, then i look at it and a message poped up asking if i wanted to turn the phone off (like as if i was holding the power button)so i press no, then it comes up again a few seconds later and aagain and again. So I soft reset the phone.
The phone resets but takes a LOT longer at the att/htc splashscreen, then it hangs at the htc screen and does not make it to the wimo screen, but instead an error screen saying:
"The device is unable to boot because you have either turned off the device incorrectly or tried to install an applicationa from an untrusted source, press SEND to reset your device or press any other button to cancel..."
I think it went through the hard reset this time because when it restarted it asked to calibrate the screen and install stuff. it resets again sometime after that, still takes forever at the splash screen and comes back up to the error, only this time no matter what button i press it wont go away and boot into wimo. It seems like none of my buttons work (they wont light up now) when i slide out the keyboard, it is not lit up like normally.
And heres the kicker, my only way to turn on/off the phone is to take out/put in the battery. As soon as I pop the battery back in the fuze turns on. Is my phone toast? Ive tried to hard reset and the phone does not reach the bootloader, it goes straight to the splash screen. Same with trying to reflash it from my comp, raphealwrapper cannot find my phone.
I've only recently encountered the exact same problem on my Touch Pro, but stock ROM and everything. As far as I can tell, our power buttons are busted and probably need to be serviced. One of the contacts must be stuck in the 'on' position somewhere inside :\ As a temporary fix, I've been using AEButton Plus and remapped double tap end call key to turn the screen off, and removing the stylus to turn it on.

[Q] TF Powers Up, but Touch Screen is not working so I cant get past the lock screen

I did a search but no solutions came up.
Basically, when I touch the screen to move the little lock icon over to unlock it nothing happens.
I powered it off by holding power for 10 seconds and then powered it on again.
No bueno, nothing happened.
Anyone else run into this and was able to solve it?
yes, i had the same problem, you will not like this..
do one step at the time and check if it works, if not continue to the next one
1. cold reboot (hold power button for 30-60 seconds),
you can try step 1 several times
2. turn it off, let it charge for 2-3 hours, turn it on
3. reboot to safe mode (this not really sure how i did it..lol.. i think is, turn off and turn on and quickly hold both volume keys until it boots up, if you did it correctly it will boot and say "safe mode" at the bottom left corner).
4. reset to factory settings, hold volume (-) and power key at the same time, (this will erase everything)
when i had this problem, i actually had to cold rebooted several times and reboot into safe mode after step 4 to have the touchscreen working again..I was about this close () to give up and return it to walmart..
I had the same thing happen to me, and all the rebooting in the world couldn't fix it. I don't know if you're still on stock rom or not, but what I did was reflashed the Prime rom and it worked again.
Nothing helped, even hard wipe.
Returned the TF.
I had this same problem... Unfortunately the only thing that worked was letting the power drain out. That was a huge pain because the Transformer has a killer battery and there are only so many times you can turn the screen on and off to drain it. It took about 4-5 days to fully drain. After that point I had upgraded to 3.1 and it has worked flawlessly since then... definitely a firmware problem not hardware.

[Q] Odd Galaxy S3 Power Issues

I honesty don't know how to describe my problem so I guess I will just tell you whats happening and what I know about my phone.
My phone:
Unlocked Verizon Galaxy S3 running CM for recovery, and CyanogenMod 10 for the ROM (Updated with Odin from Jelly Bean).
The issue:
1) Whenever I press the power button the phone completely shuts off. It doesn't just go to the lock screen, it turns off.
2) The phone will not always turn back on.
3) 85% of the time when it doesn't turn on, it boots into the first splash screen and turns off.
4) When I try to put the phone into download or recovery mode the first screen will pop up for about two seconds and then the phone will turn off again. The phone will either shut down on the cancel/download screen for download mode or the first splash screen with the blue text at the top for recovery mode.
5) The other 15% of the time it will reach the CyanogenMod screen, freeze, then shut off.
6) When I put it on the charger, the stock charging icon pops up but then the phone stops charging and shuts off. (It will charge correctly some times)
These things don't just happen if I press the power button. I used a custom app to turn the phone off without the power button and the problems still occurred.
Things I've tried:
1) Replacing the battery.
2) Switching chargers.
3) Leaving the phone on the charger for a while.
4) Taking the battery out for extended amounts of time.
5) Just leaving the phone alone for a while.
No, the power button isn't stuck... I don't think it is
I am aware that the motherboard might need replaced. However, most of the cases I read about involved the phone not turning on/charging at all. If I could get the phone into recovery mode I would clear the cache and see if that worked, if not I would just factory reset the phone. If I could get into download mode, I would flash a stock firmware and be done with it.
This is my second android phone and I've never had this problem before. I did my experimenting with my old Motorola Droid so I could make sure I knew what was safe with my S3 but apparently there is something wrong.
I greatly appreciate any and all help and please do help me
[EDIT #1]
I began hitting the power button against a hard surface and 1 out of 7 times it works. Perhaps the button is stuck.
[EDIT #2]
I am now able to press the power button without the phone turning off. I will still make a back up and sync all of my important media and prepare to have to factory reset and flash a new ROM.

Nexus 5 Android Power UP

Hi,
First I hope I'm posting this in the right place - to get assistance/direction that will help my situation. If not my apologies - please send me to the right place.
I have a Nexus 5, Android 5.0.1, Rooted.
- My device was charging then suddenly went into boot cycle - showing the Google logo then powering off and repeating the same. Trying to get into recovery mode was impossible - would power cycle out of there too.
- I have tried doing the multiple fast press, and sticky button clean solution (actually taking the back plate off etc.) posted out on the net but that has not resolved my issue.
- Left my phone to charge overnight. The problem still persists. More accurately. Turning it on without it plugged in to the charger does nothing.
All the following is the behavior when its plugged into the charger:
- Without pressing any button just shows a full battery charge icon for about 8 sec then the screen turns black for two seconds and that keeps on repeating. If I press the power button it shows the Google logo for a 1.5 seconds and shuts of, going back to the battery charge icon flashing cycle.
- Now if I press the power and volume down button It takes me to the fast boot mode screen where can cycle through the menu's <Start, Restart Bootloader, Recovery mode, power off>. None of the options work. No matter which I chose the phone shuts of and goes back to the full battery icon cycle.
- I was thinking a battery issue but, when in recovery mode the phone will not turn off. I can use the volume buttons to go through the menu as pointed above but using the power button just takes me back to the battery icon cycle. Now I'm not sure, battery, power button or software. What could it be?
I am thinking, try a new battery or, damn buy a new phone (my phone has outlived its warranty). If there are any ideas on fixing this I'll appreciate your opinions. If i have to get a new phone is there any hope of salvaging data. I have a 4 month backup on my computer, but my latest is stored on my phone.
Thanks.
If you run into this issue and none of the solutions in my original post apply, read on in case my final solution helps you out (you might not even have to get paid help if you know how to work on the fault I was experiencing). If not - nothing more for you to gain if you read on.
As it stands:
I took my device to a reputable cell repair shop. After describing to them the symptoms of my device the out ruled the stuck power button issue and tentatively diagnosed it as a firmware bug or nand memory corruption issue which would require a nand mem flash which they had the tools to do. I went for it.
When I went to pickup the device. They reported that the device was functional and they did not even have to do the flush. My data is safe. Issue was a loose battery contact which they detected and fixed. It's been 8 hours and all looks good. These guys were going to charge me a $80 bill to do the flash if the recovery was successful, but I had to leave a $56 deposit after tax for them to begin the work and pay the balance if the procedure was successful. When closing the deal they just gave me the device and said since they did not have to do what they anticipated, the deposit I left them was satisfactory.
I have my device back and working (at least for now) and have the chance to make external backups incase the issue reoccurs. I'm happy. Cheers.

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