Hello!
What could be the problem if its shows lightning mark on batterry but actually wont charge,i leave it for about an hour still nothing,battery percentage goes down instead of going up
Unfortunately it seems to be a hardware problem with the xa. It happened to mine, it shows that it is charging but the percentage actually drops instead of increasing!
Eventually it won't charge at all. Fortunately though I haven't tampered the warranty by rooting or unlocking the bootloader and was able to send it back to sony and they repaired it free of charge.
Related
Hey community,
i bought a sony xperia z3 three months ago.
Yesterday I recognized that my phone was at 50% battery after charging the whole night.
I thought that its a bug or something and I got my real 100%, but after ~3 hours it was still at 50% and suddenly there was the "you have to charge your phone"-pop up for 1ms.
So i decided to plug in my charger and thought my phone will charge again. But no, the battery icon also switched from 14% to 50% in this 1ms. It was going on like (13%<->50%, 12%<->50% and so on) this until my phone died and got 0%.
I haven't unlocked my bootloader, flashed it or something like this. It was the original vodafone branded sony xperia z3.
Until now I can't charge my phone, because everytime I plug in the charger, my phone is booting with the low-battery icon and after 5 seconds it's turning of in a loop. Booting for 5 seconds and then shutting down and so on...
I thought my phone will have enough battery when I will plug in the charger for the whole night and my phone will try to start in this loop until it has enough battery. But again, nope!
Now I decided to unlock the bootloader and flash my phone with Cyanogenmod 12 or CMW, because my phone is accessible from the computer. I can go into the flashboot and flash mode.
But also after unlocking and flashing I've got the same thing again. It won't start.
I tried to charge it for about 4 hours in flashboot mode, because then the blue light is shining and my phone is not shutting down. But NOPE, same **** again.
I don't know what I can do anymore. Can you help me?
Do you think I have to change the battery?
Looking forward to hear from you! It's only three months old never dropped or something like this.
greetings and sorry for the wall of text
shimmy
bro warranty covers that, but as soon as u unlocked bootloader, u kinda voided that too =(
go to Vodafone and DO NOT mention that you unlocked bootloader and explain the problem within 2 weeks of purchase u should receive a brand new device and afterwards they'll repair it for you
I have a small crack (2mm thick and I think it came from pressure) at the backcover and asked vodafone if they can change my backcover, because now it's not guaranteed that it's waterproof.
They said no, because it's my own fault if something is cracked or broken on the case and I have to pay 259€ to get a new one.
Yesterday I called vodafone again because of this problem and they won't repair it, because of my first support case and I have to pay 259€ to get a new phone. I was arguing for about 1 hours that this is a guarantee case and it has nothing to do with the crack, but they don't care and there are some laws that I could say that they have damaged my phone and so on. No chance.. Maybe I should call my advocate.
I read something about locking the bootloader? Maybe I can flash a stock version and lock the bootloader?
Try yellow reset button.
I also tried this before. It doesn't fix the problem.
Hi guys, Sorry to bring up such a old post but having a similar issue.. My Mrs phone just started rebooting one day, Vodafone refused to replace because tiny crack. The boot loader is unlockable I tried repairing with xperia windows tools the flashed older and different firmware's many times. The phone works when connected to PC but when unplugged or on normal charger just constant reboot.
Any suggestions on what to do?
Thanks
Sent from my HTC One M9 using Tapatalk
HI Everyone,
This is my first thread. Recently came across xdadevelopers forum. I am using Sony Xperia ZL C6502 for about 2.5 years now. Few days ago, when I was using the camera app, it crashed and shut off unexpectedly. Then when i tried turning it on , it keeps switching off after the point where it says 'SONY XPERIA' (generally within 3-5 seconds). Firstly , I was able to switch it on properly while on the charging mode and work with it when battery is charged upto 70 % and more. But the problem got severe and now even when I charge it, it keep repeating this loop of switching on and switching off at ' SONY XPERIA' as mentioned above forcing me to open the battery switch from inside and switch it off or by pushing it into either flashmode or fastboot mode. Even this restarting process consumes alot of battery and battery level dips very fast without any heating or so. I only manage to switch it on properly sometimes by means of charging the battery upto the level and then switching on and using it while still charging ( this works one in the fifty times). I have tried flashing new lollipop version and even tried repairing thru PC companion. No Progress. Went to service centre , they said it is some boot supply issue and battery and boot supply needed to be replaced . I am doubtful as of now if I either use it solely on charger or battery or if i use it on both.. the problem is same.
Is it a battery issue or a corrupt bootloader or something not in my knowledge. I have tried this flashtool. Suggest me what should I do now . Final alternative will be to shed money to the service centre. PLEASE HELP
Hello everyone!
So i'm experiencing some weird glitches/bugs on my phones battery which makes it unusable,I believe this was caused by my corrupted sd card,but not sure
So:
-I can't use the device without the charger,if I disconnect it it will immediately shut down
-When I connect it to the charger it starts flashing red light just like the sudden death syndrome, but now it even flashes the Sony logo with itself like it tries to boot up but has not enough battery left,even when I leave it charge for hours it will still show the white battery icon.After some time it will act like its not charging,no flash,not trying to boot.
-Somehow i managed to turn it on by messing around with the Vol up+Power combo,successfuly charging starts at 0% goes up to about 12% and after it reaches it, the indicator shows no charge and 99% of capacity(And drains slowly,right now I'm using it and it is at 98%).But as I said I can't use it without charger so it died again when I disconnected charger .
I Believe a few M2 users (or even other xperia users even) having this problem too,I also did not root it,it is under warranty (I will take it to repair if we can't fix this).
Update:
The phone started charging after the 12-99% glitch,I left it to charge for about 1-2 hours and the led started glowing green and the indicator on the upper right corner showed 100%,I can finally use it without charger but it turns off by itself if I'm not using it for about 10 minutes.
Not heard of it before, I'd say if it's stock and still covered by the warranty. Get it looked at. Have you tried doing a software repair via Sony's PCC it may help of you haven't tried it and it's the first thing Sony will tell you try.
D2303,18.3.1.C.1.15 kk, deodexed, debloated, rooted, philz touch recovery, bravia engine 2+x-reality+z3 super vivid, viper audio, xposed mods.
Thanks I will try it and post it if I get results,I believe that some people having this problem, since its fully stock.My friend who works for a Samsung service says it might be an issue with that thing (forgot its name) that tells the processor the battery percentage,it might be telling it it is on 0%
Hi Guys,
I have a D6603 unrooted, was rooted before.
Installed a clean firmware 5.1.1, was on 6 and 7 before.
My problem is when i charge the phone 100% it just power off at 80% or 70% with a message of low battery went to 0%
When i power it on again, it stay blocked on the sony logo, i need to put the resest button to make works again, when fully powered, it goes off again.
I tough it was a battery problem, of course it is, but not hardware it's software related, Why? this why:
When the phone goes off on 80%, and reboot and stuck on sony logo, i let it like this to see how many hours it would stay.
And yeah, it took 3 hours on this logo screen to goes off, that' mean the battery still have power.
This problem happened to me when i rooted my phone the first time, unlocked bootloader "was never rooted before until i did"
now even with unrooted i still occur this problem.
I need your help guys; i there's any workarround.
Thank you
i made another thing few hours ago, when the phone is fully out of power, i tried to charge it using my laptop usb port.
It was charging great and slowly, until it reach 50% it jumped to 100% directly.
So I was at my cousin's house and my Xperia XZ Premium G8142's battery was running out and I didn't have my charger on me so I tried to use his Galaxy Note 9's charger. At first it was charging normally two minutes later it stopped charging and the Battery Care app crashed so I unplugged it and kept using it until it was fully discharged when I got back home I charged it with the original quick charger without any problems. The next day I noticed the battery was draining really fast but I thought it might be because of some apps running in the background. Later that day the WiFi connection was repeatedly disconnecting so I decided to reboot hoping to fix the connection issue but the phone got stuck on Sony logo for about two minutes then it suddenly died now it doesn't give any response no screen, no LED, no vibration, no flashmode, no fastboot, no nothing :crying: .
I went to a local maintenance center (not Sony Because there isn't any in Syria) they said that the power circuit was fried because of the high power rate of the Note 9's charger (Which didn't have any kind of a warning not to use it on other android devices) and they don't have the replacement parts .Now I'm stuck with a dead Sony flagship because Samsung didn't bother to warn their users to not use the charger on other devices and because Sony didn't export replacement parts to Syria due to political issues :crying: .
Does any of you know a way to send the device to an official Sony support center to fix it or how to get replacement parts so it can be fixed by a local center. Please Help I'm really desperate :crying: .
Thanks.
well Sony isnt a well known brand... If you are under warranty though, you can maybe contact international Sony support center and tell them about the issue.
Then again, how did you get your phone if your country doesnt ship parts to it? is it under warranty?
I also once tried my brother's galaxy s9+ charger, charged 1% and then stopped, I tried again, same thing happened so I realized the charger isnt good for Sony...
but I dont think your issue is only related to samsung charger because Ive seen more people having dead battery after being drained completely, I think its an issue in some Xperia devices...
Any way, if you are under warranty, there is no reason for Sony not to fix it for you, even in another country (depending on where you bought your device from), if you bought it from a private shop, maybe you can still ship your phone by paying a couple hundred $...
wish you all the best
Thank you for responding.
Unfortunately the warranty expired on 2nd of October.
I contacted Sony support center but they haven't provided a way to ship the phone to them.
Even though there are many shops in Syria are able to get Sony Xperia devices to sell not many repair shops bother to get the replacement parts for them because people are becoming less and less interested in Xperia smartphones especially when Samsung was able to provide more affordable devices (for a while).
I don't think it's a battery issue it was about 73% when the phone died (while rebooting) and i was able to charge it with the original charger twice after the battery was drained.
I'll try contacting Sony again and I'll look further for someone how might have or can acquire the replacement parts.
Thanks again for your time.
hello test volume (+) + power ? after test repair with xperia compagnon or flashtool ?
Unfortunately I tried the Volume up + power button combination many times and for different periods of time up to 5 min. but nothing happened and the Windows wont even see that there's a connected device and the phone doesn't go to flashmode or fastboot.