Hi. Ive just added the $5 wearable plan to my account, but calls are not being forwarded to the Gear S2. I have set the option in the app on my S7 Edge to forward calls when remotely connected. Here is a summary of what happens:
Devices connected via bluetooth: When I call my phone line, both the phone and Gear S2 ring, and I can take the call from either
Gear S2 in standalone mode: When I call the Gear S2 number, the watch rings
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Can anyone help resolve this issue? Both the app on my phone and the Gear S2 have the correct number for the watch. I have logged the problem with T-mobile and so am waiting for tech support to get back to me. It seems unlikely that this is a problem with the device since everything else works, and is more likely to be a network issue
Thanks
You have 2 differents phone number ?
Call forward works with 2 SIM and 2 differents phone number. You forward your phone Number to the Gear Phone number.
dersie said:
You have 2 differents phone number ?
Call forward works with 2 SIM and 2 differents phone number. You forward your phone Number to the Gear Phone number.
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I have 2 different numbers: 1 for the phone and one for the gear. I have set the Gear app to forward calls, and the gear confirms that calls are being forwarded when in the remote connection state. But no calls are being forwarded - thi is my issue
Ronaldo7 said:
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
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If you call are forwarded your phone do not ring. If it ring, it mean that call are not forwarded.
Try to find the UUI code for forward call and tap the code on your phone app dialer pad, or use Android phone setting to forward your call. Gear app use standard code for forward but this do not work with all operator. Forward call is an operator feature and not related to one specific app (Gear manager or other)
Ronaldo7 said:
Hi. Ive just added the $5 wearable plan to my account, but calls are not being forwarded to the Gear S2. I have set the option in the app on my S7 Edge to forward calls when remotely connected. Here is a summary of what happens:
Devices connected via bluetooth: When I call my phone line, both the phone and Gear S2 ring, and I can take the call from either
Gear S2 in standalone mode: When I call the Gear S2 number, the watch rings
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Can anyone help resolve this issue? Both the app on my phone and the Gear S2 have the correct number for the watch. I have logged the problem with T-mobile and so am waiting for tech support to get back to me. It seems unlikely that this is a problem with the device since everything else works, and is more likely to be a network issue
Thanks
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Sounds like you have t-mobile correct? If so the phone has to be on for the phone to forward calls to the watch. If the phone is off it will not work. The way it works is if you get out of bluetooth range it will forward calls to the watch
Yes, I'm on tmobile and the phone is on. Even though I have call forwarding set in the app, maybe there is a setting on the network side? I don't want to have to manually enter codes each time I want to forward/ stop forwarding so hopefully I can resolve the issue and just use the setting in the Gear app. Thanks
Ronaldo7 said:
Yes, I'm on tmobile and the phone is on. Even though I have call forwarding set in the app, maybe there is a setting on the network side? I don't want to have to manually enter codes each time I want to forward/ stop forwarding so hopefully I can resolve the issue and just use the setting in the Gear app. Thanks
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well there is a setting on the watch to turn call forwarding on. Maybe you should try that but other than that i would call t-mobile thats all i have turned on and it works
I'm connected to my Android phone via Bluetooth, no problem. My watch has started to default back to my phone when receiving calls after just one ring not giving me time to answer. It didn't use to do this. How do I get it back to normal number of rings on watch before going to phone\VM?
I have a problem : New Frontier S3 Samsung is paired OK with Google Pixel XL, and all functions work except for not being able to make calls from Watch, the button ( green phone) when I press does not do anyting and no calls is being placed, I observed how it should work, I tried to replace the watch and same issue the other identical watch,? IS it something that i need to nable on the phone?
No idea what is wring was able to answer the call via whtisuo on the watch, but normal calls can not answer on the watch ,( it writes : answer on the phone)
When I got my Gear S3, it did what I want: If I answered a call on the watch, it used the watch's speaker and mic. But recently (I'm guessing because of a software update), if it's in bluetooth range of the phone, the watch screen says "check your phone" and it answers on the phone (which is in the next room, out of reach) instead of on the watch. How can I restore the previous behavior? Thanks.
So I think I may have looked at everything I can about this I don't know.
I can send texts and go on the play store etc when my phone isn't connected to my watch via Bluetooth I just can't make calls. It says emergency calls only.
A few forums iv been on say there is a 'hidden menu' when you press on remote connections in the wearables app but nothing comes up for me maybe it is in conjunction with the 'call and text from other devices ' setting on galaxy phones.
I do have an oppo not a galaxy phone maybe more fool me for getting a galaxy watch when I don't have a galaxy phone.
Any ideas if there is a way around this?