Hi. Ive just added the $5 wearable plan to my account, but calls are not being forwarded to the Gear S2. I have set the option in the app on my S7 Edge to forward calls when remotely connected. Here is a summary of what happens:
Devices connected via bluetooth: When I call my phone line, both the phone and Gear S2 ring, and I can take the call from either
Gear S2 in standalone mode: When I call the Gear S2 number, the watch rings
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Can anyone help resolve this issue? Both the app on my phone and the Gear S2 have the correct number for the watch. I have logged the problem with T-mobile and so am waiting for tech support to get back to me. It seems unlikely that this is a problem with the device since everything else works, and is more likely to be a network issue
Thanks
You have 2 differents phone number ?
Call forward works with 2 SIM and 2 differents phone number. You forward your phone Number to the Gear Phone number.
dersie said:
You have 2 differents phone number ?
Call forward works with 2 SIM and 2 differents phone number. You forward your phone Number to the Gear Phone number.
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I have 2 different numbers: 1 for the phone and one for the gear. I have set the Gear app to forward calls, and the gear confirms that calls are being forwarded when in the remote connection state. But no calls are being forwarded - thi is my issue
Ronaldo7 said:
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
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If you call are forwarded your phone do not ring. If it ring, it mean that call are not forwarded.
Try to find the UUI code for forward call and tap the code on your phone app dialer pad, or use Android phone setting to forward your call. Gear app use standard code for forward but this do not work with all operator. Forward call is an operator feature and not related to one specific app (Gear manager or other)
Ronaldo7 said:
Hi. Ive just added the $5 wearable plan to my account, but calls are not being forwarded to the Gear S2. I have set the option in the app on my S7 Edge to forward calls when remotely connected. Here is a summary of what happens:
Devices connected via bluetooth: When I call my phone line, both the phone and Gear S2 ring, and I can take the call from either
Gear S2 in standalone mode: When I call the Gear S2 number, the watch rings
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Can anyone help resolve this issue? Both the app on my phone and the Gear S2 have the correct number for the watch. I have logged the problem with T-mobile and so am waiting for tech support to get back to me. It seems unlikely that this is a problem with the device since everything else works, and is more likely to be a network issue
Thanks
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Sounds like you have t-mobile correct? If so the phone has to be on for the phone to forward calls to the watch. If the phone is off it will not work. The way it works is if you get out of bluetooth range it will forward calls to the watch
Yes, I'm on tmobile and the phone is on. Even though I have call forwarding set in the app, maybe there is a setting on the network side? I don't want to have to manually enter codes each time I want to forward/ stop forwarding so hopefully I can resolve the issue and just use the setting in the Gear app. Thanks
Ronaldo7 said:
Yes, I'm on tmobile and the phone is on. Even though I have call forwarding set in the app, maybe there is a setting on the network side? I don't want to have to manually enter codes each time I want to forward/ stop forwarding so hopefully I can resolve the issue and just use the setting in the Gear app. Thanks
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well there is a setting on the watch to turn call forwarding on. Maybe you should try that but other than that i would call t-mobile thats all i have turned on and it works
Related
Is the call forwarding working on your ATT S2 3G watches? On mine sometime is working but mostly is not working. It is only working when i force it to work. What i mean with "force it" is i either turn off the Bluetooth connection on the phone or the watch and i watch the steps ... When the popup from the gear manager shows up that the phone is connected remotely, on the popup i get two buttons, "OK" and "Settings". If i press "OK" then the call forwarding works. If i do it unintentionally (really forget my phone at home or in the car), then the call forwarding fails four out of five attempts. Only once i had it forward the calls without me fiddling with settings or popups ... The ATT Gear S was the same way and i had to return it ... I was lucky that time that the manager allowed me to return it after the 14 day window. I do not want to be in the same situation (wait for the 14 day window to expire) and then wrestle with the ATT store manager ...
Any tricks or steps that i'm missing? I'm pairing it with ATT S6 Edge ... I did factory reset the phone and the watch ... In the Gear Manager "Use remote connection" is ON and "Auto call forwarding" is setup with the number of my watch and is ON. If i turn off the bluetooth on my watch, then i can receive and place calls with my watch number, so the watch sim is active ...
As of now, it seems to me that the ATT Gear S2 3G functionally is no different that the ATT Gear S 3G, which was nightmare to get it to forward calls. Just visually improved, but it seems that Samsung didn't worked out the issues with ATT on ATT's backend to iron out the kinks ...
I hope i'm wrong but i have very narrow window to test it that is working ...
I wonder if its an ATT issue, as my T-Mobile version, using a Nexus 6 phone, works perfectly, every time..
its weird that using a Samsung phone you would have issues with that..
bormasina said:
Is the call forwarding working on your ATT S2 3G watches? On mine sometime is working but mostly is not working. It is only working when i force it to work. What i mean with "force it" is i either turn off the Bluetooth connection on the phone or the watch and i watch the steps ... When the popup from the gear manager shows up that the phone is connected remotely, on the popup i get two buttons, "OK" and "Settings". If i press "OK" then the call forwarding works. If i do it unintentionally (really forget my phone at home or in the car), then the call forwarding fails four out of five attempts. Only once i had it forward the calls without me fiddling with settings or popups ... The ATT Gear S was the same way and i had to return it ... I was lucky that time that the manager allowed me to return it after the 14 day window. I do not want to be in the same situation (wait for the 14 day window to expire) and then wrestle with the ATT store manager ...
Any tricks or steps that i'm missing? I'm pairing it with ATT S6 Edge ... I did factory reset the phone and the watch ... In the Gear Manager "Use remote connection" is ON and "Auto call forwarding" is setup with the number of my watch and is ON. If i turn off the bluetooth on my watch, then i can receive and place calls with my watch number, so the watch sim is active ...
As of now, it seems to me that the ATT Gear S2 3G functionally is no different that the ATT Gear S 3G, which was nightmare to get it to forward calls. Just visually improved, but it seems that Samsung didn't worked out the issues with ATT on ATT's backend to iron out the kinks ...
I hope i'm wrong but i have very narrow window to test it that is working ...
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Wait for Numbersync to start, then it wont be an issue at all. Gear S2 was supposed to launch with it, but it got delayed a bit. I am hearing next month for the role out. Then you watch will share the same phone number as your phone. Problem solved.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Is Numbersync an ATT only feature, or is that something native to the Samsung Watches?
Wondering if it will be that way on T Mobile also
thanks
wase4711 said:
Is Numbersync an ATT only feature, or is that something native to the Samsung Watches?
Wondering if it will be that way on T Mobile also
thanks
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The NumberSync-like feature is supported by the hardware inside the S2 3G. In Korea, a similar feature is already being utilized. The USA carriers just need to create & activate such a feature.
Sent from my Nexus 5X using Tapatalk
thanks, so it will probably depend on how many of the 3G watches get sold; if its not alot, then the carriers probably wont bother activating this feature..
drmacrofish said:
Wait for Numbersync to start, then it wont be an issue at all. Gear S2 was supposed to launch with it, but it got delayed a bit. I am hearing next month for the role out. Then you watch will share the same phone number as your phone. Problem solved.
Sent from my SAMSUNG-SM-N920A using Tapatalk
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Thanks. I did not know about this Numbersync. I'm afraid that the carriers here will not bother about this and besides that i will not wait for a month. I bought (and then returned it) Gear S because of the 3G modem ... I do not need a always tethered watch ... I bought Gear S2 3G with hope that Samsung and ATT worked out whatever was messed up on ATT's backend. If the watch doesn't have a 3G/LTE modem i do not need it ...
Another return it is then ...
NumberSync is specific to AT&T (it is a network service not a Samsung feature) and will let you use your primary smartphone number for both your phone and Gear S2. Other carriers have said they are working on similar services. It isn't a call forwarding solution - calls are routed to both watch and phone simultaneously and neither has to be powered on for the other to make/receive calls. Also calls from either show as the same caller ID. The call forwarding issue is odd since the commands issued to the network to start call forwarding are the same regardless of you forcing it off bluetooth.
I was having the same issue with my Gear S paired to my Note 5. When they seperated it would be random whether call forwarding turned on or whether they'd reconnect via BT when back in range. The last Note 5 update AT&T pushed out fixed it and they connect/re-connect properly 100% of the time. Here's a workaround I used that solved the problem for a short period of time. Go in to Application Manager and clear data on the Bluetooth app. It doesn't erase your devices or settings it appears to clear the cache. It worked right for a week then I'd have to reset the app again.
I know the AT&T S2 can work as a standalone device, but looking at the Verizon page it says "leave your phone behind..." but has a note underneath that saying that the S2 is a companion device and must be connected to a phone on the carrier's network. So I was wondering which one it is.
jeebugorn said:
I know the AT&T S2 can work as a standalone device, but looking at the Verizon page it says "leave your phone behind..." but has a note underneath that saying that the S2 is a companion device and must be connected to a phone on the carrier's network. So I was wondering which one it is.
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It will. It's given its own phone number. But it's not like the AT&T NumberSync.
Sent from my SM-G925P using Tapatalk
It gets its own number, but also uses the phones number when connected. You can also forward your phone to the gear number.
If it works like tmobile version (I assume it does) it can work as companion device or stand alone unit. If you are within Bluetooth range than watch acts as companion device and you can pick up phone call via watch or phone. If you come out of that range then gear automatically sets call forwarding from your phone to watch and your calls are routed to watch. Once you come back to Bluetooth range call forwarding is being disabled. Within settings you can disable call forwarding and you can use phone and watch as separate devices with separate phone numbers.
I have a personal phone on Tmobile and looking to get the S2 activated to get calls from my personal number. Do I need to have the watch synced to the phone on Tmobile for this to work? I also have a work phone on AT&T that I would like to connect to get Hangouts notifications on the watch if possible and not connect to my Tmobile phone.
I have T-Mobile and recently went ahead and got the service for my Gear s2 watch. In the Gear Manager app I turned on call forwarding and indicated the new phone # of the watch and all calls forwarded to the watch if I don't pick up my phone. I don't see the field there to call forward to 2 different phone #s. You can install Gear Manager on AT&T phone(if it is Android) and make it your main phone, then enable call forwarding to your watch . Before you do the above, you would need to do "light reset" of the watch in the settings to be able to connect to another phone. <- in all of my cases, it was required when I wanted to connect my watch to another phone.
Oh I didn't know the watch has its own phone number and that the calls needed to be forwarded. I guess I thought wrong that the watch could be stand alone using my same number.
Sent from my iPhone using Tapatalk
Hi!
I have Gear S2 watch T-Mobile variant and noticed this:
1) On Samsung phones there is "Auto call forwarding" in the Gear Manager app and turns on/off automatically when user is away from the phone and the watch is connected remotely to the phone.
2) On other Android phones regardless of brand there is "Call forwarding" option in the gear manager instead of "Auto" and user needs to manually turn call forwarding on and off. Basically when user is about to leave the phone at home, then he/she needs to activate call forwarding manually and when user is back then phone connects via Bluetooth again. The problem with this is that user will have to turn off call forwarding otherwise watch will ring instead of the phone.
I found this really annoying that I have to remember to turn on or off call forwarding. Imagine that I turned off my watch and completely forgot that call forwarding is on, then callers won't be able to call me and the call will go straight to voice mail.
Is there a way to make Gear Manager do "auto call forwarding" on phones not built by Samsung? Or is the new update for Gear S2 makes it possible?
Charkatak said:
Hi!
I have Gear S2 watch T-Mobile variant and noticed this:
1) On Samsung phones there is "Auto call forwarding" in the Gear Manager app and turns on/off automatically when user is away from the phone and the watch is connected remotely to the phone.
2) On other Android phones regardless of brand there is "Call forwarding" option in the gear manager instead of "Auto" and user needs to manually turn call forwarding on and off. Basically when user is about to leave the phone at home, then he/she needs to activate call forwarding manually and when user is back then phone connects via Bluetooth again. The problem with this is that user will have to turn off call forwarding otherwise watch will ring instead of the phone.
I found this really annoying that I have to remember to turn on or off call forwarding. Imagine that I turned off my watch and completely forgot that call forwarding is on, then callers won't be able to call me and the call will go straight to voice mail.
Is there a way to make Gear Manager do "auto call forwarding" on phones not built by Samsung? Or is the new update for Gear S2 makes it possible?
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I have a Samsung phone, so can't say if we can do this.
But maybe you can use Tasker profiles? When BT Disconnected...{call the app's intent for Call Forwarding}
CravingMender9 said:
I have a Samsung phone, so can't say if we can do this.
But maybe you can use Tasker profiles? When BT Disconnected...{call the app's intent for Call Forwarding}
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I like the idea...but I have heard of the app, but never used Tasker before. I hope root isn't required for it to work.
Charkatak said:
I like the idea...but I have heard of the app, but never used Tasker before. I hope root isn't required for it to work.
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For most things, root is not required. I'm sure you don't need for BT disconnect profile (I use it for my car).
Only think I'm not sure is if the intent is provided by the Gear app.
And as I said, I have a galaxy. So I wouldn't be able to test it further.
CravingMender9 said:
For most things, root is not required. I'm sure you don't need for BT disconnect profile (I use it for my car).
Only think I'm not sure is if the intent is provided by the Gear app.
And as I said, I have a galaxy. So I wouldn't be able to test it further.
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For a while I won't probably have to deal with call forwarding 10 or so days ago, I signed up for T-Mobile Digits beta which allowed me to my primary phone # onto the Gear s2 watch and just use it without needing to turn on call forwarding. I still use gear manager app to get notifications from apps such as email, messenger....
Charkatak said:
For a while I won't probably have to deal with call forwarding 10 or so days ago, I signed up for T-Mobile Digits beta which allowed me to my primary phone # onto the Gear s2 watch and just use it without needing to turn on call forwarding. I still use gear manager app to get notifications from apps such as email, messenger....
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Ha! That's awesome. I got it yesterday also
Looks good till now.
I have ATT gear s3 frontier paired with unlocked US variant of Note 8. My trouble is with calls forwarding to watch after the bluetooth connection is lost. The Gear app is unable to setup call forwarding after the bluetooth connection is lost. I cannot believe that this issue linger from the Gear S days. I used to have Gear S with this issue (that i need to salvage on ebay), then i promptly returned Gear S2 because of the same issue ... I must be crazy buying the third iteration of the watch ... Only to discover that the call forwarding still doesn't work.
Anybody knows how to fix this issue? By the way, i do not use NumberSync because my Note 8 is non ATT branded phone, hence missing the advanced LTE services.
Anybody that has call forwarding working (call from cell phone to watch after bluetooth connection is lost)? In Gear app on my phone, in settings under "Auto call forwarding" i have the feature enabled and the "Number setting" shows my watch number ... I do not have NumberSync because my Note 8 is not ATT branded.
bormasina said:
Anybody that has call forwarding working (call from cell phone to watch after bluetooth connection is lost)? In Gear app on my phone, in settings under "Auto call forwarding" i have the feature enabled and the "Number setting" shows my watch number ... I do not have NumberSync because my Note 8 is not ATT branded.
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Works on the T-Mobile variant with no issues. T-Mobile phone and T-Mobile watch.
Sent from my SM-N950U using Tapatalk
Anybody with ATT service and that has call forwarding from cell to watch working?