ATT Gear S2 3G call forwarding hit or miss - Samsung Gear S2

Is the call forwarding working on your ATT S2 3G watches? On mine sometime is working but mostly is not working. It is only working when i force it to work. What i mean with "force it" is i either turn off the Bluetooth connection on the phone or the watch and i watch the steps ... When the popup from the gear manager shows up that the phone is connected remotely, on the popup i get two buttons, "OK" and "Settings". If i press "OK" then the call forwarding works. If i do it unintentionally (really forget my phone at home or in the car), then the call forwarding fails four out of five attempts. Only once i had it forward the calls without me fiddling with settings or popups ... The ATT Gear S was the same way and i had to return it ... I was lucky that time that the manager allowed me to return it after the 14 day window. I do not want to be in the same situation (wait for the 14 day window to expire) and then wrestle with the ATT store manager ...
Any tricks or steps that i'm missing? I'm pairing it with ATT S6 Edge ... I did factory reset the phone and the watch ... In the Gear Manager "Use remote connection" is ON and "Auto call forwarding" is setup with the number of my watch and is ON. If i turn off the bluetooth on my watch, then i can receive and place calls with my watch number, so the watch sim is active ...
As of now, it seems to me that the ATT Gear S2 3G functionally is no different that the ATT Gear S 3G, which was nightmare to get it to forward calls. Just visually improved, but it seems that Samsung didn't worked out the issues with ATT on ATT's backend to iron out the kinks ...
I hope i'm wrong but i have very narrow window to test it that is working ...

I wonder if its an ATT issue, as my T-Mobile version, using a Nexus 6 phone, works perfectly, every time..
its weird that using a Samsung phone you would have issues with that..

bormasina said:
Is the call forwarding working on your ATT S2 3G watches? On mine sometime is working but mostly is not working. It is only working when i force it to work. What i mean with "force it" is i either turn off the Bluetooth connection on the phone or the watch and i watch the steps ... When the popup from the gear manager shows up that the phone is connected remotely, on the popup i get two buttons, "OK" and "Settings". If i press "OK" then the call forwarding works. If i do it unintentionally (really forget my phone at home or in the car), then the call forwarding fails four out of five attempts. Only once i had it forward the calls without me fiddling with settings or popups ... The ATT Gear S was the same way and i had to return it ... I was lucky that time that the manager allowed me to return it after the 14 day window. I do not want to be in the same situation (wait for the 14 day window to expire) and then wrestle with the ATT store manager ...
Any tricks or steps that i'm missing? I'm pairing it with ATT S6 Edge ... I did factory reset the phone and the watch ... In the Gear Manager "Use remote connection" is ON and "Auto call forwarding" is setup with the number of my watch and is ON. If i turn off the bluetooth on my watch, then i can receive and place calls with my watch number, so the watch sim is active ...
As of now, it seems to me that the ATT Gear S2 3G functionally is no different that the ATT Gear S 3G, which was nightmare to get it to forward calls. Just visually improved, but it seems that Samsung didn't worked out the issues with ATT on ATT's backend to iron out the kinks ...
I hope i'm wrong but i have very narrow window to test it that is working ...
Click to expand...
Click to collapse
Wait for Numbersync to start, then it wont be an issue at all. Gear S2 was supposed to launch with it, but it got delayed a bit. I am hearing next month for the role out. Then you watch will share the same phone number as your phone. Problem solved.
Sent from my SAMSUNG-SM-N920A using Tapatalk

Is Numbersync an ATT only feature, or is that something native to the Samsung Watches?
Wondering if it will be that way on T Mobile also
thanks

wase4711 said:
Is Numbersync an ATT only feature, or is that something native to the Samsung Watches?
Wondering if it will be that way on T Mobile also
thanks
Click to expand...
Click to collapse
The NumberSync-like feature is supported by the hardware inside the S2 3G. In Korea, a similar feature is already being utilized. The USA carriers just need to create & activate such a feature.
Sent from my Nexus 5X using Tapatalk

thanks, so it will probably depend on how many of the 3G watches get sold; if its not alot, then the carriers probably wont bother activating this feature..

drmacrofish said:
Wait for Numbersync to start, then it wont be an issue at all. Gear S2 was supposed to launch with it, but it got delayed a bit. I am hearing next month for the role out. Then you watch will share the same phone number as your phone. Problem solved.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Click to expand...
Click to collapse
Thanks. I did not know about this Numbersync. I'm afraid that the carriers here will not bother about this and besides that i will not wait for a month. I bought (and then returned it) Gear S because of the 3G modem ... I do not need a always tethered watch ... I bought Gear S2 3G with hope that Samsung and ATT worked out whatever was messed up on ATT's backend. If the watch doesn't have a 3G/LTE modem i do not need it ...
Another return it is then ...

NumberSync is specific to AT&T (it is a network service not a Samsung feature) and will let you use your primary smartphone number for both your phone and Gear S2. Other carriers have said they are working on similar services. It isn't a call forwarding solution - calls are routed to both watch and phone simultaneously and neither has to be powered on for the other to make/receive calls. Also calls from either show as the same caller ID. The call forwarding issue is odd since the commands issued to the network to start call forwarding are the same regardless of you forcing it off bluetooth.

I was having the same issue with my Gear S paired to my Note 5. When they seperated it would be random whether call forwarding turned on or whether they'd reconnect via BT when back in range. The last Note 5 update AT&T pushed out fixed it and they connect/re-connect properly 100% of the time. Here's a workaround I used that solved the problem for a short period of time. Go in to Application Manager and clear data on the Bluetooth app. It doesn't erase your devices or settings it appears to clear the cache. It worked right for a week then I'd have to reset the app again.

Related

tmobile and cell number

Anyone here using tmo with their S2? when in stand alone are you able to take/make calls and have them look like they're coming from your cell number?
(trying to figure out if tmo screwed my setup)
if you are connected via bluetooth, your calls made from the watch should look like your cell phone number
if you are in "stand alone" mode, with no phone connected, it should look like your watch phone number is making the call
how do text messages from your cell get to your s2 if in stand alone? (just on the s2 number?)
they dont get forwarded to your watch when in stand alone if the text is to your cell phone number, since your watch has a different phone number than your cell..
tmo mislead me then. good times. they told me in stand alone all my calls and texts would use the same number as my ph. thanks for the info.
If you have remote connection on, they do forward.
where do you enable that?
thanks
On your gear, go to settings-call-auto forward I believe will do it
I believe that just forwards calls, NOT texts..
I have mine linked with a moto x pure. Although it doesn't save them in the messaging app, I can reply and read, and get texts remotely
on my nexus 6. no matter what settings I use, I do NOT get texts forwarded to my watch; everything else, like emails, facebook, etc does get forwarded, but no texts..
Mine works in standalone with watch number and with cell number when connected with Bluetooth. When remote connected all calls forward after 4 rings on my cell and all text messages are forwarded. I had to call t-mobile to get it working properly. They said the had to change the way the auto forwarding was setup on the network. I would suggest calling them if yours doesn't function as mine does
Sent from my SM-N920T using Tapatalk
thats a good idea, since mine doesnt work that way now..
thanks:good::good:
wase4711 said:
I believe that just forwards calls, NOT texts..
Click to expand...
Click to collapse
On a Samsung Note 5 my text get forwarded to me when I am in stand alone mode. My phone is on Verizon, my Gear S2 is on T-Mobile. When I leave my phone at home (phone is on), my text are forwarded. If I turn the phone off the text do not come through. When I leave my phone on and am using the Gear S2 in standalone (physically separated from my phone), I get all notifications, calls, text, social media, etc...
good news/bad news.
I've got everything working as I'd hoped. I had to trade in my LG G3 and now have a samsung phone. I see more apps in the gear store, and I noticed when I reset the watch, I now have different options in the call forwarding area than i had before. I honestly believe that the watch was made to work with samsung gear only...and any other handsets are an afterthought.
Also, it works on it's own with autoconnect. I turn off bluetooth, and the watch goes to stand alone, and once remotely connected tells the handset to fwd calls/sms to it.
I am straying here from the original issue but I think this is related. I have a Moto X Pure (MXP) on AT&T. I have the AT&T Gear S2 (GS2) LTE. I am going to be verbose with this. Both have unique SIM's, IMEI's, phone numbers. I have successfully forwarded the MXP# to the SG2# when connected over the LTE network. MXP will ring 4-6 times, then roll over and ring to SG2 2-4 times. Voicemail goes to SG2.
I have used the watch's settings and S. Gear app settings to forward/unforward (so I thought). I have recently noticed I am not getting voicemails on my phone (doesn't happen much anyways as I don't get many calls I don't pick up). Odd part is that more than once, the voicemail on the GS2 only pops up when I disconnect bluetooth connection between devices. I have figured out this is likely tied to when the GS2 is connected via bluetooth to the MXP, it acts in headset/handsfree mode and controls my MXP dailer.
When I go into S. Gear app, under call forwarding, I see "Turn Off" as "Deactivated XX:XX". When I push Turn On, I see "a request has been made..." on the MXP and "Request has been made..." on the GS2. Toast on MXP after success is "Call Forwarding, Registration was successful". Turn On shows "Activated XX:XX". Then I push Turn Off, and see "A request has been made...." on the MXP, then a "Call forwarding, Connection problem or invalid MMI Code" on the MXP, and then a "A request has been made..." on the GS2. No error on the watch. Funny is that under Turn Off, it shows "Deactivated XX:XX" again.
Calls first go to MXP, then to GS2 and end up in GS2 voicemail. When to MXP Dailer settings, Calls, Call Forwarding. Interestingly, 3 of last 4 options for call forward show forwarding to the GS2. When I click on any of the 3 of the 4 forwarding, I can push Turn Off. Error toast shows up as "Your operator doesn't support disabling call forwarding when your phone is busy". What constitutes "busy"?...and why can't I turn this off?
---------- Post added at 06:38 PM ---------- Previous post was at 06:24 PM ----------
UPDATE: I went to the Call Forwarding wiki and used some of the codes to help. ##67#, ##61#, ##62# were used successfully. All is back to normal. I can pick up via the watch, transfer to the phone, reject as needed. Voicemail goes to the MXP as expected. Network really wouldn't let go of the number. I am sure there is a good reason for that but don't get why.

Anyone Using Numbersync with Gear S2 3G?

Is AT&T Numbersync available on the Gear S2 3G yet? If so, please share your experience using it.
Numbersync is not yet available on AT&T. Anticipated release was late Dec or early Jan. For now it's simply call forwarding.
SicEm06 said:
Numbersync is not yet available on AT&T. Anticipated release was late Dec or early Jan. For now it's simply call forwarding.
Click to expand...
Click to collapse
That's what I thought. I bought my Gear S2 3G at the AT&T store, and they told me Numbersync was already released. It took me a few days to figure out my outgoing watch phone number was changing when the Gear S2 became unpaired from the phone. At first I thought it was because HD Voice wasn't actived on my account, but now I understand that the whole feature hasn't even been implemented. The AT&T employees are clueless.
number sync from att is now working on my Gear s2.
Did you have to download some type of update? Update from the Gear Manager app or something else?
Update the Gear App on your AT&T phone, and you'll see an update for the watch.
I updated mine today. It's not a big update and only took a few minutes to download on broadband.
Afterwards, you have to agree to allow AT&T to store your messages on their server for 90 days, via a checkbox screen that your phone is directed to. After agreeing to that, a code is sent to your watch and you enter the code on your phone.
That installs the update to the watch, it'll reboot, think about things for awhile and then come back up with a new welcome message.
Others who have completed the upgrade have reported rapid battery drain afterwards (over on Android Central): http://forums.androidcentral.com/samsung-gear-s2/610948-t-gear-s2-3g-number-sync-2.html
I seem to be in that camp myself.
HTH,
crp
Zagzagel said:
Is AT&T Numbersync available on the Gear S2 3G yet? If so, please share your experience using it.
Click to expand...
Click to collapse
I updated mine last night...have not been able to receive any texts or calls on my watch since. Brought it to AT&T to look at, they just exchanged it for a new watch. Was not able to set it up while I was there because it was not registering on the AT&T network yet...told me to give it about an hour. Still not connected yet, will keep you posted.
UPDATE: I did a "Light Reset" on my phone and followed the NumberSync instructions when prompted...as of now it all seems to be working correctly. I'm receiving all of my calls and texts on my watch. When I create a text or make a phone call from my watch (via remote connection, not bluetooth), it is showing my primary number instead of the watch's number.
After the update, no text msgs were being sent to the watch while paired to the phone (s5 active). Calls were being sent though. I ended up doing all sorts of things and I think it's working now.
1) disable numbersync on the at&t website
2) remove numbersync on the at&t website
3) light reset on the phone, skip numbersync setup
4) disable Messages in the notifications list, select Done. Then enable messages, select Done.
turn off/on the phone and watch numerous times. at one point only some txt msgs were being sent to the watch (like 1 out of 5)...now all seems to be sent to the watch.
everything seems to be working now that numbersync is completely removed from the at&t website
---------- Post added at 02:57 PM ---------- Previous post was at 02:51 PM ----------
hlanclos said:
I updated mine last night...have not been able to receive any texts or calls on my watch since. Brought it to AT&T to look at, they just exchanged it for a new watch. Was not able to set it up while I was there because it was not registering on the AT&T network yet...told me to give it about an hour. Still not connected yet, will keep you posted.
UPDATE: I did a "Light Reset" on my phone and followed the NumberSync instructions when prompted...as of now it all seems to be working correctly. I'm receiving all of my calls and texts on my watch. When I create a text or make a phone call from my watch (via remote connection, not bluetooth), it is showing my primary number instead of the watch's number.
Click to expand...
Click to collapse
cool, good to see that a light reset on the watch+ enable numbersync seems to work. I may try enabling numbersync at a later time.

Calls not being forwarded to the Gear S2

Hi. Ive just added the $5 wearable plan to my account, but calls are not being forwarded to the Gear S2. I have set the option in the app on my S7 Edge to forward calls when remotely connected. Here is a summary of what happens:
Devices connected via bluetooth: When I call my phone line, both the phone and Gear S2 ring, and I can take the call from either
Gear S2 in standalone mode: When I call the Gear S2 number, the watch rings
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Can anyone help resolve this issue? Both the app on my phone and the Gear S2 have the correct number for the watch. I have logged the problem with T-mobile and so am waiting for tech support to get back to me. It seems unlikely that this is a problem with the device since everything else works, and is more likely to be a network issue
Thanks
You have 2 differents phone number ?
Call forward works with 2 SIM and 2 differents phone number. You forward your phone Number to the Gear Phone number.
dersie said:
You have 2 differents phone number ?
Call forward works with 2 SIM and 2 differents phone number. You forward your phone Number to the Gear Phone number.
Click to expand...
Click to collapse
I have 2 different numbers: 1 for the phone and one for the gear. I have set the Gear app to forward calls, and the gear confirms that calls are being forwarded when in the remote connection state. But no calls are being forwarded - thi is my issue
Ronaldo7 said:
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Click to expand...
Click to collapse
If you call are forwarded your phone do not ring. If it ring, it mean that call are not forwarded.
Try to find the UUI code for forward call and tap the code on your phone app dialer pad, or use Android phone setting to forward your call. Gear app use standard code for forward but this do not work with all operator. Forward call is an operator feature and not related to one specific app (Gear manager or other)
Ronaldo7 said:
Hi. Ive just added the $5 wearable plan to my account, but calls are not being forwarded to the Gear S2. I have set the option in the app on my S7 Edge to forward calls when remotely connected. Here is a summary of what happens:
Devices connected via bluetooth: When I call my phone line, both the phone and Gear S2 ring, and I can take the call from either
Gear S2 in standalone mode: When I call the Gear S2 number, the watch rings
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Can anyone help resolve this issue? Both the app on my phone and the Gear S2 have the correct number for the watch. I have logged the problem with T-mobile and so am waiting for tech support to get back to me. It seems unlikely that this is a problem with the device since everything else works, and is more likely to be a network issue
Thanks
Click to expand...
Click to collapse
Sounds like you have t-mobile correct? If so the phone has to be on for the phone to forward calls to the watch. If the phone is off it will not work. The way it works is if you get out of bluetooth range it will forward calls to the watch
Yes, I'm on tmobile and the phone is on. Even though I have call forwarding set in the app, maybe there is a setting on the network side? I don't want to have to manually enter codes each time I want to forward/ stop forwarding so hopefully I can resolve the issue and just use the setting in the Gear app. Thanks
Ronaldo7 said:
Yes, I'm on tmobile and the phone is on. Even though I have call forwarding set in the app, maybe there is a setting on the network side? I don't want to have to manually enter codes each time I want to forward/ stop forwarding so hopefully I can resolve the issue and just use the setting in the Gear app. Thanks
Click to expand...
Click to collapse
well there is a setting on the watch to turn call forwarding on. Maybe you should try that but other than that i would call t-mobile thats all i have turned on and it works

Can the watch work with 2 separate phones?

I have a personal phone on Tmobile and looking to get the S2 activated to get calls from my personal number. Do I need to have the watch synced to the phone on Tmobile for this to work? I also have a work phone on AT&T that I would like to connect to get Hangouts notifications on the watch if possible and not connect to my Tmobile phone.
I have T-Mobile and recently went ahead and got the service for my Gear s2 watch. In the Gear Manager app I turned on call forwarding and indicated the new phone # of the watch and all calls forwarded to the watch if I don't pick up my phone. I don't see the field there to call forward to 2 different phone #s. You can install Gear Manager on AT&T phone(if it is Android) and make it your main phone, then enable call forwarding to your watch . Before you do the above, you would need to do "light reset" of the watch in the settings to be able to connect to another phone. <- in all of my cases, it was required when I wanted to connect my watch to another phone.
Oh I didn't know the watch has its own phone number and that the calls needed to be forwarded. I guess I thought wrong that the watch could be stand alone using my same number.
Sent from my iPhone using Tapatalk

Calls are not being forwarded to Gear

I have ATT gear s3 frontier paired with unlocked US variant of Note 8. My trouble is with calls forwarding to watch after the bluetooth connection is lost. The Gear app is unable to setup call forwarding after the bluetooth connection is lost. I cannot believe that this issue linger from the Gear S days. I used to have Gear S with this issue (that i need to salvage on ebay), then i promptly returned Gear S2 because of the same issue ... I must be crazy buying the third iteration of the watch ... Only to discover that the call forwarding still doesn't work.
Anybody knows how to fix this issue? By the way, i do not use NumberSync because my Note 8 is non ATT branded phone, hence missing the advanced LTE services.
Anybody that has call forwarding working (call from cell phone to watch after bluetooth connection is lost)? In Gear app on my phone, in settings under "Auto call forwarding" i have the feature enabled and the "Number setting" shows my watch number ... I do not have NumberSync because my Note 8 is not ATT branded.
bormasina said:
Anybody that has call forwarding working (call from cell phone to watch after bluetooth connection is lost)? In Gear app on my phone, in settings under "Auto call forwarding" i have the feature enabled and the "Number setting" shows my watch number ... I do not have NumberSync because my Note 8 is not ATT branded.
Click to expand...
Click to collapse
Works on the T-Mobile variant with no issues. T-Mobile phone and T-Mobile watch.
Sent from my SM-N950U using Tapatalk
Anybody with ATT service and that has call forwarding from cell to watch working?

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