Is AT&T Numbersync available on the Gear S2 3G yet? If so, please share your experience using it.
Numbersync is not yet available on AT&T. Anticipated release was late Dec or early Jan. For now it's simply call forwarding.
SicEm06 said:
Numbersync is not yet available on AT&T. Anticipated release was late Dec or early Jan. For now it's simply call forwarding.
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Click to collapse
That's what I thought. I bought my Gear S2 3G at the AT&T store, and they told me Numbersync was already released. It took me a few days to figure out my outgoing watch phone number was changing when the Gear S2 became unpaired from the phone. At first I thought it was because HD Voice wasn't actived on my account, but now I understand that the whole feature hasn't even been implemented. The AT&T employees are clueless.
number sync from att is now working on my Gear s2.
Did you have to download some type of update? Update from the Gear Manager app or something else?
Update the Gear App on your AT&T phone, and you'll see an update for the watch.
I updated mine today. It's not a big update and only took a few minutes to download on broadband.
Afterwards, you have to agree to allow AT&T to store your messages on their server for 90 days, via a checkbox screen that your phone is directed to. After agreeing to that, a code is sent to your watch and you enter the code on your phone.
That installs the update to the watch, it'll reboot, think about things for awhile and then come back up with a new welcome message.
Others who have completed the upgrade have reported rapid battery drain afterwards (over on Android Central): http://forums.androidcentral.com/samsung-gear-s2/610948-t-gear-s2-3g-number-sync-2.html
I seem to be in that camp myself.
HTH,
crp
Zagzagel said:
Is AT&T Numbersync available on the Gear S2 3G yet? If so, please share your experience using it.
Click to expand...
Click to collapse
I updated mine last night...have not been able to receive any texts or calls on my watch since. Brought it to AT&T to look at, they just exchanged it for a new watch. Was not able to set it up while I was there because it was not registering on the AT&T network yet...told me to give it about an hour. Still not connected yet, will keep you posted.
UPDATE: I did a "Light Reset" on my phone and followed the NumberSync instructions when prompted...as of now it all seems to be working correctly. I'm receiving all of my calls and texts on my watch. When I create a text or make a phone call from my watch (via remote connection, not bluetooth), it is showing my primary number instead of the watch's number.
After the update, no text msgs were being sent to the watch while paired to the phone (s5 active). Calls were being sent though. I ended up doing all sorts of things and I think it's working now.
1) disable numbersync on the at&t website
2) remove numbersync on the at&t website
3) light reset on the phone, skip numbersync setup
4) disable Messages in the notifications list, select Done. Then enable messages, select Done.
turn off/on the phone and watch numerous times. at one point only some txt msgs were being sent to the watch (like 1 out of 5)...now all seems to be sent to the watch.
everything seems to be working now that numbersync is completely removed from the at&t website
---------- Post added at 02:57 PM ---------- Previous post was at 02:51 PM ----------
hlanclos said:
I updated mine last night...have not been able to receive any texts or calls on my watch since. Brought it to AT&T to look at, they just exchanged it for a new watch. Was not able to set it up while I was there because it was not registering on the AT&T network yet...told me to give it about an hour. Still not connected yet, will keep you posted.
UPDATE: I did a "Light Reset" on my phone and followed the NumberSync instructions when prompted...as of now it all seems to be working correctly. I'm receiving all of my calls and texts on my watch. When I create a text or make a phone call from my watch (via remote connection, not bluetooth), it is showing my primary number instead of the watch's number.
Click to expand...
Click to collapse
cool, good to see that a light reset on the watch+ enable numbersync seems to work. I may try enabling numbersync at a later time.
Related
Is the call forwarding working on your ATT S2 3G watches? On mine sometime is working but mostly is not working. It is only working when i force it to work. What i mean with "force it" is i either turn off the Bluetooth connection on the phone or the watch and i watch the steps ... When the popup from the gear manager shows up that the phone is connected remotely, on the popup i get two buttons, "OK" and "Settings". If i press "OK" then the call forwarding works. If i do it unintentionally (really forget my phone at home or in the car), then the call forwarding fails four out of five attempts. Only once i had it forward the calls without me fiddling with settings or popups ... The ATT Gear S was the same way and i had to return it ... I was lucky that time that the manager allowed me to return it after the 14 day window. I do not want to be in the same situation (wait for the 14 day window to expire) and then wrestle with the ATT store manager ...
Any tricks or steps that i'm missing? I'm pairing it with ATT S6 Edge ... I did factory reset the phone and the watch ... In the Gear Manager "Use remote connection" is ON and "Auto call forwarding" is setup with the number of my watch and is ON. If i turn off the bluetooth on my watch, then i can receive and place calls with my watch number, so the watch sim is active ...
As of now, it seems to me that the ATT Gear S2 3G functionally is no different that the ATT Gear S 3G, which was nightmare to get it to forward calls. Just visually improved, but it seems that Samsung didn't worked out the issues with ATT on ATT's backend to iron out the kinks ...
I hope i'm wrong but i have very narrow window to test it that is working ...
I wonder if its an ATT issue, as my T-Mobile version, using a Nexus 6 phone, works perfectly, every time..
its weird that using a Samsung phone you would have issues with that..
bormasina said:
Is the call forwarding working on your ATT S2 3G watches? On mine sometime is working but mostly is not working. It is only working when i force it to work. What i mean with "force it" is i either turn off the Bluetooth connection on the phone or the watch and i watch the steps ... When the popup from the gear manager shows up that the phone is connected remotely, on the popup i get two buttons, "OK" and "Settings". If i press "OK" then the call forwarding works. If i do it unintentionally (really forget my phone at home or in the car), then the call forwarding fails four out of five attempts. Only once i had it forward the calls without me fiddling with settings or popups ... The ATT Gear S was the same way and i had to return it ... I was lucky that time that the manager allowed me to return it after the 14 day window. I do not want to be in the same situation (wait for the 14 day window to expire) and then wrestle with the ATT store manager ...
Any tricks or steps that i'm missing? I'm pairing it with ATT S6 Edge ... I did factory reset the phone and the watch ... In the Gear Manager "Use remote connection" is ON and "Auto call forwarding" is setup with the number of my watch and is ON. If i turn off the bluetooth on my watch, then i can receive and place calls with my watch number, so the watch sim is active ...
As of now, it seems to me that the ATT Gear S2 3G functionally is no different that the ATT Gear S 3G, which was nightmare to get it to forward calls. Just visually improved, but it seems that Samsung didn't worked out the issues with ATT on ATT's backend to iron out the kinks ...
I hope i'm wrong but i have very narrow window to test it that is working ...
Click to expand...
Click to collapse
Wait for Numbersync to start, then it wont be an issue at all. Gear S2 was supposed to launch with it, but it got delayed a bit. I am hearing next month for the role out. Then you watch will share the same phone number as your phone. Problem solved.
Sent from my SAMSUNG-SM-N920A using Tapatalk
Is Numbersync an ATT only feature, or is that something native to the Samsung Watches?
Wondering if it will be that way on T Mobile also
thanks
wase4711 said:
Is Numbersync an ATT only feature, or is that something native to the Samsung Watches?
Wondering if it will be that way on T Mobile also
thanks
Click to expand...
Click to collapse
The NumberSync-like feature is supported by the hardware inside the S2 3G. In Korea, a similar feature is already being utilized. The USA carriers just need to create & activate such a feature.
Sent from my Nexus 5X using Tapatalk
thanks, so it will probably depend on how many of the 3G watches get sold; if its not alot, then the carriers probably wont bother activating this feature..
drmacrofish said:
Wait for Numbersync to start, then it wont be an issue at all. Gear S2 was supposed to launch with it, but it got delayed a bit. I am hearing next month for the role out. Then you watch will share the same phone number as your phone. Problem solved.
Sent from my SAMSUNG-SM-N920A using Tapatalk
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Click to collapse
Thanks. I did not know about this Numbersync. I'm afraid that the carriers here will not bother about this and besides that i will not wait for a month. I bought (and then returned it) Gear S because of the 3G modem ... I do not need a always tethered watch ... I bought Gear S2 3G with hope that Samsung and ATT worked out whatever was messed up on ATT's backend. If the watch doesn't have a 3G/LTE modem i do not need it ...
Another return it is then ...
NumberSync is specific to AT&T (it is a network service not a Samsung feature) and will let you use your primary smartphone number for both your phone and Gear S2. Other carriers have said they are working on similar services. It isn't a call forwarding solution - calls are routed to both watch and phone simultaneously and neither has to be powered on for the other to make/receive calls. Also calls from either show as the same caller ID. The call forwarding issue is odd since the commands issued to the network to start call forwarding are the same regardless of you forcing it off bluetooth.
I was having the same issue with my Gear S paired to my Note 5. When they seperated it would be random whether call forwarding turned on or whether they'd reconnect via BT when back in range. The last Note 5 update AT&T pushed out fixed it and they connect/re-connect properly 100% of the time. Here's a workaround I used that solved the problem for a short period of time. Go in to Application Manager and clear data on the Bluetooth app. It doesn't erase your devices or settings it appears to clear the cache. It worked right for a week then I'd have to reset the app again.
Hello,
FIrst time gear LTE user here. Call forwarding does not seem to be working for me. In the the Gear app i put the new phone # for my Gear S3 under the ""number setting" field and turn it on. Then I disconnect BT by turning it off on the phone. The watch goes into stand alone T-mobile mode with good lTE strength. I then get a message on the watch that says "calls are not being forwarded to Gear Tap OK to try again", and I do and the message comes up again immediately.
So am i missing something? Did I skip a step? There are no instructions on this in the manual...
Any help appreciated.
thanks,
Not sure if it just takes time. I got my Gear S3 yesterday and had that same message. Today, I hadn't changed anything and it is working correctly now.
Ok- I found I just was not waiting long enough for it to forward, but it does eventually forward to the watch, and if you miss the call on your watch the call will go to your watch VM.
Sent from my SM-G935T using XDA-Developers mobile app
Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
awilson181 said:
Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
Click to expand...
Click to collapse
I have a Verizon phone (Note 5) from work which is what I exclusively use. My family is on T-Mobile. I had my Gear S2 and now my S3 on a T-Mobile wearable plan. There is no difference. Call forwarding doesn't care which network you are on, you can even set up call forwarding to go to a land line.
You can initiate call forwarding directly from your phone, or you can use your watch to set it up. If you use your watch all it simply does is use your phone to dial and start call forwarding (on a Verizon phone it is *71 for 4 rings and then forward to new number, or *72 to send all calls directly to the new number). To turn off call forwarding (on Verizon) it is *73.
I don't use the call forward program on the watch. Instead I have a program (like Tasker) called Automagic. It runs on my phone in the background. I have 2 profiles set up. It looks for when my phone loses BT connection with my S3 watch. It then automatically dials *72 and forwards all my calls to the S3. The second profile looks for when the BT connection is reestablished with my phone and the S3. It then automatically dials *73 and turns call forwarding off. Works every time. Most of the time I have my phone with me, but those times when I rush out and forget my phone, or when I go for a run as soon as I am out of BT range my phone starts call forwarding. When I get back in range of my phone it turns it off.
---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------
awilson181 said:
Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
Click to expand...
Click to collapse
Also, when I leave my phone as long as it is turned on and connected to the network, I get all my calls, text, and emails. I often times go for long runs and can keep up with all my notifications, plus reply to them.
I'm with VZW as well and had the same concerns as you. I picked up the S3 from T-Mobile Friday night. Works fine. Also, since I still have the UDP on VZW I'm paying half of what I would have had VZW had them at launch. I'm happy with the $20 unlimited everything wearable plan that T-Mobile is offering. I believe it's a promo deal.
P7M8 said:
I'm happy with the $20 unlimited everything wearable plan that T-Mobile is offering. I believe it's a promo deal.
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Click to collapse
Just a small correction: the price is not a promo deal. T-Mobile offers a plan specifically for wearables with unlimited talk, text and data. It's $5 as an add on, $15 as a standalone and $20 for unlimited high speed data (otherwise 500 MB then throttled).
Bladder61 said:
I have a Verizon phone (Note 5) from work which is what I exclusively use. My family is on T-Mobile. I had my Gear S2 and now my S3 on a T-Mobile wearable plan. There is no difference. Call forwarding doesn't care which network you are on, you can even set up call forwarding to go to a land line.
You can initiate call forwarding directly from your phone, or you can use your watch to set it up. If you use your watch all it simply does is use your phone to dial and start call forwarding (on a Verizon phone it is *71 for 4 rings and then forward to new number, or *72 to send all calls directly to the new number). To turn off call forwarding (on Verizon) it is *73.
I don't use the call forward program on the watch. Instead I have a program (like Tasker) called Automagic. It runs on my phone in the background. I have 2 profiles set up. It looks for when my phone loses BT connection with my S3 watch. It then automatically dials *72 and forwards all my calls to the S3. The second profile looks for when the BT connection is reestablished with my phone and the S3. It then automatically dials *73 and turns call forwarding off. Works every time. Most of the time I have my phone with me, but those times when I rush out and forget my phone, or when I go for a run as soon as I am out of BT range my phone starts call forwarding. When I get back in range of my phone it turns it off.
---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------
Also, when I leave my phone as long as it is turned on and connected to the network, I get all my calls, text, and emails. I often times go for long runs and can keep up with all my notifications, plus reply to them.
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Click to collapse
Adam- when you reply to text or make outbound calls - it is from your t-mobile number, correct? Does that cause confusion for the respondents? or is there a way to solve this?
thanks,
aaronc_98 said:
Adam- when you reply to text or make outbound calls - it is from your t-mobile number, correct? Does that cause confusion for the respondents? or is there a way to solve this?
thanks,
Click to expand...
Click to collapse
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Bladder61 said:
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Click to expand...
Click to collapse
Yes - I think that you are right- IT appears Tmo said they were working on it in October 2015, but we still have nothing...
thanks,
Bladder61 said:
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Click to expand...
Click to collapse
You may find this video helpful. He has AT&T and uses auto call forwarding and remote connection to preserve caller ID, but he says that Google Voice can achieve the same thing.
https://www.youtube.com/watch?v=SqxrODCWZH0
OK, so I know the iPhone is not fully supported as of yet with the Gear S3. I do however have the Gear S3 app that was leaked online for the iPhone and it is working okay for the time being. my trouble is getting numbersync working via sms. After many hours of troubleshooting and resets I was able to get numbersync working with AT&T on my Gear S3. To do so I had to disable iMessage on my iPhone, wait about 20 mins for servers to catch up. Reset my Gear S3 and set it up in stand alone mode and enable number sync. I was then able to make calls and text from the same number as my iPhone. the problem was I had no contacts for it was not sync'd with my phone. Next step is to perform a soft reset by selecting "connect to a phone". After the soft reset I paired the Gear S3 with my iPhone using the Gear S3 app. The problem is after doing so, this break the sms (text messaging) portion of nymbersync. I can still make calls with the same number as my iPhone and receive them but the SMS defaults back to the independent number associated with the watch. I can still get notifications of texts being sent to my phone but can not even reply via Bluetooth. Also after pairing my phone I logged into my AT&T account tried turning off numbersync and re-enabling it with no luck. So it appears syncing my iPhone with the watch somehow disables numbersync via SMS. Anyone have any idea what could be causing this and any workaround ideas I have not thought of yet? your input is appreciated.
I don't have an answer for you but will be following this thread as I'm interested in getting the S3 LTE for use with my iPhone if you get everything resolved. One question... are you able to access the Gear/Galaxy App Store via your watch or the iPhone? Thanks and good luck!
TScottTX said:
I don't have an answer for you but will be following this thread as I'm interested in getting the S3 LTE for use with my iPhone if you get everything resolved. One question... are you able to access the Gear/Galaxy App Store via your watch or the iPhone? Thanks and good luck!
Click to expand...
Click to collapse
Yes, I was able to assess the Gear App store via the iPhone, you have to install the Gear S3 beta app first. It would not let me post the link for you since I am a new member but a quick google search and you should be able to find it pretty easy.
Great thread and thanks for posting. I spent countless hours on the phone with att tech support trying to get numbersync to work. I'm really happy to see your post. I just turned iMessage off in an effort to see if I can get numbersync working.
My interactions with att went as far as them telling me that it will not work due to cross platform limitations. I'll keep you posted but this really interests me
Excellent Post! Been waiting to hear progress in this very frustrating dilemma. Please keep us posted on, if any, updates.....strong work and much appreciated!
iPhone Number Sync
I am interested in resolution on this as well. Any progress or update
hbelton said:
I am interested in resolution on this as well. Any progress or update
Click to expand...
Click to collapse
I basically followed the steps listed in the thread. I ran into an brick wall once I got to the point of entering the code from the watch on the site to activate sync. The problem is the site asks for a 5-digit code while the code provided by the S3 is a 6-digit code. This stopped me dead as am unable to match the code. Thoughts?
NO Numbersync with S3 Frontier and Iphone
I confimed with ATT advnaced tech support today. No numbersync between Gear s3 Frontier and iphone. Fail.
hbelton said:
I basically followed the steps listed in the thread. I ran into an brick wall once I got to the point of entering the code from the watch on the site to activate sync. The problem is the site asks for a 5-digit code while the code provided by the S3 is a 6-digit code. This stopped me dead as am unable to match the code. Thoughts?
Click to expand...
Click to collapse
I have Numbersync set up with AT&T on the S3. Followed these steps:
- Close Gear S app
- Delete Bluetooth profiles for the Gear S3
- Turn Bluetooth off on iPhone
- Do a hard reset on S3
- When watch restarts and tells you to download Gear S app scroll up until to see option to set up as 'standalone'
- go to settings/communications/AT&T Numbersync
- at some point it will ask you to enter 4 digit code - pick an easy to remember one.
- Numbersync will give to a five digit code
- sign into your AT&T account on myAT&T app or desktop att.com
- choose your iPhone from your account devices
- goto settings and features, Choose Numbersync and follow prompts
-once setup you can pair the watch to Gear S app. Turn Bluetooth back on to do so.
- Swipe down on watch and you will see Numbersync on/off icon, it will not show in the settings/communications tab of the watch.
I'm able to make and receive calls when watch is not in Bluetooth range - watch uses synced phone number. Text messages can be received or sent BUT will use watches phone number. A text sent to you iPhone number will not be received.
Gosh, that was long winded, hope I didn't forget anything. Hopefully a gear a update will work better with. Numbersync AND - my pet peeve right now: GIVE US THE ABILITY TO DOWNLOAD A PAID APP
TScottTX said:
I have Numbersync set up with AT&T on the S3. Followed these steps:
- Close Gear S app
- Delete Bluetooth profiles for the Gear S3
- Turn Bluetooth off on iPhone
- Do a hard reset on S3
- When watch restarts and tells you to download Gear S app scroll up until to see option to set up as 'standalone'
- go to settings/communications/AT&T Numbersync
- at some point it will ask you to enter 4 digit code - pick an easy to remember one.
- Numbersync will give to a five digit code
- sign into your AT&T account on myAT&T app or desktop att.com
- choose your iPhone from your account devices
- goto settings and features, Choose Numbersync and follow prompts
-once setup you can pair the watch to Gear S app. Turn Bluetooth back on to do so.
- Swipe down on watch and you will see Numbersync on/off icon, it will not show in the settings/communications tab of the watch.
I'm able to make and receive calls when watch is not in Bluetooth range - watch uses synced phone number. Text messages can be received or sent BUT will use watches phone number. A text sent to you iPhone number will not be received.
Gosh, that was long winded, hope I didn't forget anything. Hopefully a gear a update will work better with. Numbersync AND - my pet peeve right now: GIVE US THE ABILITY TO DOWNLOAD A PAID APP
Click to expand...
Click to collapse
This did not work for me. After setting up number sync I was not able to reconnect with the iPhone Gear S app. Bluetooth settings only show 1 instance of Gear S3, not 2 like before. So now I have number sync but I can't connect with the watch. I rebooted the watch to no avail.
---------- Post added at 10:09 PM ---------- Previous post was at 09:22 PM ----------
ryan141 said:
This did not work for me. After setting up number sync I was not able to reconnect with the iPhone Gear S app. Bluetooth settings only show 1 instance of Gear S3, not 2 like before. So now I have number sync but I can't connect with the watch. I rebooted the watch to no avail.
Click to expand...
Click to collapse
And I seem to have gotten it working...
I had to swipe down from the top and touch the number sync icon and turn that off.
Then I went into settings -> connect with phone and the watch rebooted
Then I had to go into the iPhone app and select connect with new gear
The watch and iPhone connected, and I was able to swipe down on the watch face and turn number sync back on.
TScottTX said:
I have Numbersync set up with AT&T on the S3. Followed these steps:
- Close Gear S app
- Delete Bluetooth profiles for the Gear S3
- Turn Bluetooth off on iPhone
- Do a hard reset on S3
- When watch restarts and tells you to download Gear S app scroll up until to see option to set up as 'standalone'
- go to settings/communications/AT&T Numbersync
- at some point it will ask you to enter 4 digit code - pick an easy to remember one.
- Numbersync will give to a five digit code
- sign into your AT&T account on myAT&T app or desktop att.com
- choose your iPhone from your account devices
- goto settings and features, Choose Numbersync and follow prompts
-once setup you can pair the watch to Gear S app. Turn Bluetooth back on to do so.
- Swipe down on watch and you will see Numbersync on/off icon, it will not show in the settings/communications tab of the watch.
I'm able to make and receive calls when watch is not in Bluetooth range - watch uses synced phone number. Text messages can be received or sent BUT will use watches phone number. A text sent to you iPhone number will not be received.
Gosh, that was long winded, hope I didn't forget anything. Hopefully a gear a update will work better with. Numbersync AND - my pet peeve right now: GIVE US THE ABILITY TO DOWNLOAD A PAID APP
Click to expand...
Click to collapse
Still no joy. There were some differences with my attempt:
1. I get no option to setup standalone from swiping up. Getting past the first screen on the watch is hit or miss.
2. settings/CONNECTIONS/AT&T Numbersync
3. When I choose Numbersysc, the watch insists on connecting via Bluetooth and and will not go on
4. ATT site asks for a 5 digit code but you say to enter 4
Not sure what I'm missing here. Watch is running SW Version R765AUCU1APJ8 but my prompts and results are not the same as yours
hbelton said:
Still no joy. There were some differences with my attempt:
1. I get no option to setup standalone from swiping up. Getting past the first screen on the watch is hit or miss.
2. settings/CONNECTIONS/AT&T Numbersync
3. When I choose Numbersysc, the watch insists on connecting via Bluetooth and and will not go on
4. ATT site asks for a 5 digit code but you say to enter 4
Not sure what I'm missing here. Watch is running SW Version R765AUCU1APJ8 but my prompts and results are not the same as yours
Click to expand...
Click to collapse
1) I also have the SW version you reference
2) Your watch can not be connected via bluetooth nor have the Gear S app running on the iPhone.
3) You have to setup as a standalone - make sure you have done a hard reset first and keep trying at the opening screen of the watch by scrolling down until you find that option.
4) I'm not sure what the four digit code is for but I created one and was asked for it later when I reconnected the watch to the Gear S app on the iPhone. When you get through the numbersync setup on the watch you will be giving a 5 digit code that has to be entered on the AT&T site.
TScottTX said:
1) I also have the SW version you reference
2) Your watch can not be connected via bluetooth nor have the Gear S app running on the iPhone.
3) You have to setup as a standalone - make sure you have done a hard reset first and keep trying at the opening screen of the watch by scrolling down until you find that option.
4) I'm not sure what the four digit code is for but I created one and was asked for it later when I reconnected the watch to the Gear S app on the iPhone. When you get through the numbersync setup on the watch you will be giving a 5 digit code that has to be entered on the AT&T site.
Click to expand...
Click to collapse
1. That's a relief.
2. Was not connected, Bluetooth was off on the phone
3. Did hard reset but there is nothing to scroll down to; nothing above the one that prompts to install the Gear app. I did finally get off the initial screen and into standalone mode
4. The instructions say to enter 4 digit code on the watch but never got prompted for one. When I select "Setup ATT Numbersync" the watch wants to connect to phone via Bluetooth and won't allow past screen even though it off on the phone
Let me see if I can shed some light on the directions as the OP left a little room for interpretation.
- Close Gear S app on the iPhone
- On the iPhone, delete Bluetooth profiles for the Gear S3
- On the iPhone, turn Bluetooth off (not sure why this would matter but I did it anyway)
- Do a hard reset on S3
- When watch restarts and tells you to download Gear S app scroll down until to see a question mark, click the question mark and it should let you set the watch up in stand alone mode
- Once the watch finishes booting up, go to settings/communications/AT&T Numbersync
- at some point it will ask you to enter 4 digit code - (this is a lock code for the watch, has nothing to do with number sync) pick an easy to remember one.
- Numbersync will give to a five digit code
- sign into your AT&T account on myAT&T app or desktop att.com (I think an actual link was displayed on the watch , something like https://att.com/myns)
- choose your iPhone from your account devices (I didn't have to chose my iPhone)
- goto settings and features, Choose Numbersync and follow prompts (I just followed the prompts at https://att.com/myns)
-once setup you can pair the watch to Gear S app. Turn Bluetooth back on to do so. (When I turned bluetooth back on both in the watch and the iPhone I was only able to see 1 device to connect with, not 2)
- Swipe down on watch and you will see Numbersync on/off icon, it will not show in the settings/communications tab of the watch. (I touched the number sync icon and turned it off, not deactivate)
-Once I did this, I went into the settings menu on the watch and I saw an option to connect to a phone, The watch rebooted and on the iPhone I had to go into the app and select connect to a new gear. I was able to pair them both and the number sync icon was still in the swipe down menu on the watch. I re-enabled number sync and now I get notifications from the watch, and when I am away from my phone I get calls and texts on the watch. Also I seem to be getting texts on the watch and iMessages on the phone.
Thanks Ryan141! I was going by memory which, is not always a good thing for me to do
TScottTX said:
Thanks Ryan141! I was going by memory which, is not always a good thing for me to do
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It's not that easy for me anymore either!!
Glad I could add to the discussion.
Got it! The question mark was the key and what I was missing. Thanks all?
Update...
So after using the watch in this fashion for a few days I find that when I get a phone call my gear S3 will vibrate uncontrollably even though I may have answered the call on my iPhone or rejected the call on the watch. I have had to reboot the watch twice now to make it stop, and a few times it stopped after the phone call was completed.
ryan141 said:
Update...
So after using the watch in this fashion for a few days I find that when I get a phone call my gear S3 will vibrate uncontrollably even though I may have answered the call on my iPhone or rejected the call on the watch. I have had to reboot the watch twice now to make it stop, and a few times it stopped after the phone call was completed.
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Click to collapse
That's happened to me too, on several occasions. I haven't been able to ascertain what precipitates it. But it's not related to NumberSync or an iPhone because I don't use them.
Hello all and thank you for the great posts, i was able to make my Gear 3 work with my iPhone 7 but when the watch is away from the phone i do not receive texts. Any thoughts?
I signed up for the Tmobile Digits service which is supposed to work somewhat like AT&T's number sync. Basically it assigns the same phone number as your phone to your watch or more than one device. The theory is that when you use your phone in standalone mode the watch acts like your phone for texts and calls. So I signed up. Big mistake and I should have figured. How would I forward stuff from my phone to my own number on the watch.
So I sign up and first thing is that Tmobile does is change my watch number to something different than the phone so basically my watch is useless in standalone mode because the watch thinks it's another phone number that doesn't exist. I can't even make phone calls from the watch in standalone.
I call support and they forward me to a special group that handles the new digits program. I basically tell them to forget about it and change my number back to the old number and nobody at Tmobile can change my number back. My watch now has a phone number that doesn't exist and tmobile can't fix it. They supposedly sent it to it another group which may take a few days to correct the problem. Not only that, the rep told me that they were having issues with gear watches not working with the service because messaging forwarding doesn't work when the watch has the same number.
So I am basically SOL for a few days until they can change my watch back to the old number.
I am also on Digits. I thought the same thing when the Beta software changed my number on the S3. Actually it is way better than the current call forward setup. Your watch now virtually simulates your main phone number to your phone. When you are connected via BT you get all your calls, data, etc... through the phone. Say you forget or leave your phone, your watch is now on the mobile network (if you set your mobile network settings to auto). So if you get a call or text to your mobile phone it will simultaneously ring/arrive on both your phone and your watch. You don't have to remember to turn on call forwarding. You can no longer call your Gear S3 number, it is tied to the virtual number.
It is still in beta so there are some bugs, but so far I have been able to add my Gear S3, Gear S2, and my primary phone to the Digits Service. All 3 devices ring or receive text at the same time when someone calls/texts me.
Bladder61 said:
I am also on Digits. I thought the same thing when the Beta software changed my number on the S3. Actually it is way better than the current call forward setup. Your watch now virtually simulates your main phone number to your phone. When you are connected via BT you get all your calls, data, etc... through the phone. Say you forget or leave your phone, your watch is now on the mobile network (if you set your mobile network settings to auto). So if you get a call or text to your mobile phone it will simultaneously ring/arrive on both your phone and your watch. You don't have to remember to turn on call forwarding. You can no longer call your Gear S3 number, it is tied to the virtual number.
It is still in beta so there are some bugs, but so far I have been able to add my Gear S3, Gear S2, and my primary phone to the Digits Service. All 3 devices ring or receive text at the same time when someone calls/texts me.
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They're correct^^^
I had the exact same freak out and called into the department last week and they were so confused lol. Saw my sim numbers swapped on my account and the inability to dial out and had to explain everything to them, with them offering a potential fix upon more research.
I do agree with the above in terms of a better method of call forwarding when working with a non Samsung smartphone. I'm using an LG V20 and prior to Digits I would have to enable call forwarding if I knew I was planning to be away from my phone, not allowing me to forget my phone and remain connected.
However when using a Samsung smartphone, you have an auto call forwarding option in the Gear Manager app. I had my Note 5/S7E/Note 7 paired up to my Gear S2 Classic 3G and it would auto call forward upon being disconnected via Bluetooth, basically doing what Digits does without the virtual number.
Somehow my ability to dial out self resolved so now I'm digging this setup
Torridred04 said:
They're correct^^^
I had the exact same freak out and called into the department last week and they were so confused lol. Saw my sim numbers swapped on my account and the inability to dial out and had to explain everything to them, with them offering a potential fix upon more research.
I do agree with the above in terms of a better method of call forwarding when working with a non Samsung smartphone. I'm using an LG V20 and prior to Digits I would have to enable call forwarding if I knew I was planning to be away from my phone, not allowing me to forget my phone and remain connected.
However when using a Samsung smartphone, you have an auto call forwarding option in the Gear Manager app. I had my Note 5/S7E/Note 7 paired up to my Gear S2 Classic 3G and it would auto call forward upon being disconnected via Bluetooth, basically doing what Digits does without the virtual number.
Somehow my ability to dial out self resolved so now I'm digging this setup
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You may not be digging it when the beta expires and you have to start paying for it. Sometime in the Spring...
kronium said:
You may not be digging it when the beta expires and you have to start paying for it. Sometime in the Spring...
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This is the first week of beta testing. Issues are to be expected. Those (like me) who have no appetite for dealing with this shouldn't volunteer.
T-Mobile will figure it out. Sharing a number across devices will become a necessary linchpin as we become increasingly more connected.
T-Mobile won't charge much for Digits. AT&T and Verizon don't charge for their (admittedly less capable) service. And Google Voice, which Digits is modeled after, is also free.
kronium said:
You may not be digging it when the beta expires and you have to start paying for it. Sometime in the Spring...
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Personally I'm not too worried. They state the service shouldn't cost much once it arrives, though I do feel they should issue the finished product free to beta testers for a limited time for our services.
If I go back to Samsung which is most likely, that will eliminate my need for it. If I don't, well the discount on my bill makes it dirt cheap that I'm not losing sleep over it. Perks of working at T-Mobile haha
Well all I know is that they changed my watch number to to some different number that doesn't exist on my account and nobody can correct it or change it back to the old way. I'm going on 3 days now and nobody can resolve the issue. I asked that they just take me off the beta and they can't even do that.
I understand that it's a beta and you live with the growing pains of bugs but PLEASE! They can't even take me off the program and restore my service back to normal! That means this is more of an Alpha than Beta stage! You don't release a Beta when you can't even get the basic functionality right!
Not to mention I am being sent numerous text messages that I added a new line to my account and when I call tmobile is clueless as to why I am getting those messages which I am sure it is due to digits.
Tmobile has nice customer service reps and great prices but when it comes to company communication and overall customer service experience they are clueless. I have never experienced a company more clueless and disorganized! I went through the Note fiasco with them and when I first started they shipped me like 10 iPads when I only ordered 1.
Sorry but Tmobile is a joke. I only stick with them because of convenience.
I'm having a great experience with the beta program so far, it's way better than the Samsung Auto forwarding. Because when I'm out and about and I make calls from the watch when the phone is at home it shows my actual phone number and not the watch phone number, and everything important is forwarded to my watch as well.
Sent from my SM-G935F using XDA-Developers mobile app
In the beta digits program also I have my gear s3 and gear s tied to my original number. I have to wait for the gear s tho cause they are sending me a sim card I don't know why I can't use the one I already have in it.
Digits works well for me
I am really enjoying my digits experience. I frequently leave my phone at home or in the car on the charger. Before digits my calls would not always be forwarded from my s6 edge to my gear s2 causing me to miss calls at times. That defeated the purpose of me paying for the watch number. I also hated that in the event I left my phone at home and forwarding was not working people could not reach me on my watch had I not given them that number. I have no trouble placing calls from the watch in standalone mode. My only annoyance with the program is when I do go outside of Bluetooth range all my texts are synced to my watch, which I just do not need. I wish there was an option to turn this off or on since I do not need it but some people might. I will definitely keep digits provided it does not cost me much more than the watch line I pay for currently.
sorry I am late to the party, and this might be a dumb question (but the T-mobile special tech people can't seem to answer it)...
Do I cancel the Gear S2's service and then use its SIM to sign up for the beta? Or do I have to keep the service active? Cause that's what I did - kept the service, signed up for the beta with the SIM number, but nothing's happened and the watch still has its own number. Does it take a while to change over?
Thanks.
hawk1500 said:
sorry I am late to the party, and this might be a dumb question (but the T-mobile special tech people can't seem to answer it)...
Do I cancel the Gear S2's service and then use its SIM to sign up for the beta? Or do I have to keep the service active? Cause that's what I did - kept the service, signed up for the beta with the SIM number, but nothing's happened and the watch still has its own number. Does it take a while to change over?
Thanks.
Click to expand...
Click to collapse
T-Mobile will send you a welcome to digits email and instructions on how to set up on your phone. It took 24 hours for me to get the email. You can also call t-mobile and ask to speak to the digits beta team and they will patch you through and the beta team can pull up your request and speed up the process.
Hope this is still relevant
hawk1500 said:
sorry I am late to the party, and this might be a dumb question (but the T-mobile special tech people can't seem to answer it)...
Do I cancel the Gear S2's service and then use its SIM to sign up for the beta? Or do I have to keep the service active? Cause that's what I did - kept the service, signed up for the beta with the SIM number, but nothing's happened and the watch still has its own number. Does it take a while to change over?
Thanks.
Click to expand...
Click to collapse
So I was paying for watch plan when I signed up for digits beta. Tmobile was more than happy for me to keep paying. However I was having issues with digits not working and still missing calls. Finally I got someone on the phone that knew that I didn't need the watch line I only needed the digits line. Has worked great since they stopped the watch line and linked my digits with my phone. The digits line incluse so many my of data which is why the separate watch plan is unneeded.