Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
awilson181 said:
Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
Click to expand...
Click to collapse
I have a Verizon phone (Note 5) from work which is what I exclusively use. My family is on T-Mobile. I had my Gear S2 and now my S3 on a T-Mobile wearable plan. There is no difference. Call forwarding doesn't care which network you are on, you can even set up call forwarding to go to a land line.
You can initiate call forwarding directly from your phone, or you can use your watch to set it up. If you use your watch all it simply does is use your phone to dial and start call forwarding (on a Verizon phone it is *71 for 4 rings and then forward to new number, or *72 to send all calls directly to the new number). To turn off call forwarding (on Verizon) it is *73.
I don't use the call forward program on the watch. Instead I have a program (like Tasker) called Automagic. It runs on my phone in the background. I have 2 profiles set up. It looks for when my phone loses BT connection with my S3 watch. It then automatically dials *72 and forwards all my calls to the S3. The second profile looks for when the BT connection is reestablished with my phone and the S3. It then automatically dials *73 and turns call forwarding off. Works every time. Most of the time I have my phone with me, but those times when I rush out and forget my phone, or when I go for a run as soon as I am out of BT range my phone starts call forwarding. When I get back in range of my phone it turns it off.
---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------
awilson181 said:
Am I going to really lose any capability/funtionality if I order this watch from TMo despite the fact I am a Verizon customer? Does the call forwarding stuff work the same?
Thanks,
Adam
Click to expand...
Click to collapse
Also, when I leave my phone as long as it is turned on and connected to the network, I get all my calls, text, and emails. I often times go for long runs and can keep up with all my notifications, plus reply to them.
I'm with VZW as well and had the same concerns as you. I picked up the S3 from T-Mobile Friday night. Works fine. Also, since I still have the UDP on VZW I'm paying half of what I would have had VZW had them at launch. I'm happy with the $20 unlimited everything wearable plan that T-Mobile is offering. I believe it's a promo deal.
P7M8 said:
I'm happy with the $20 unlimited everything wearable plan that T-Mobile is offering. I believe it's a promo deal.
Click to expand...
Click to collapse
Just a small correction: the price is not a promo deal. T-Mobile offers a plan specifically for wearables with unlimited talk, text and data. It's $5 as an add on, $15 as a standalone and $20 for unlimited high speed data (otherwise 500 MB then throttled).
Bladder61 said:
I have a Verizon phone (Note 5) from work which is what I exclusively use. My family is on T-Mobile. I had my Gear S2 and now my S3 on a T-Mobile wearable plan. There is no difference. Call forwarding doesn't care which network you are on, you can even set up call forwarding to go to a land line.
You can initiate call forwarding directly from your phone, or you can use your watch to set it up. If you use your watch all it simply does is use your phone to dial and start call forwarding (on a Verizon phone it is *71 for 4 rings and then forward to new number, or *72 to send all calls directly to the new number). To turn off call forwarding (on Verizon) it is *73.
I don't use the call forward program on the watch. Instead I have a program (like Tasker) called Automagic. It runs on my phone in the background. I have 2 profiles set up. It looks for when my phone loses BT connection with my S3 watch. It then automatically dials *72 and forwards all my calls to the S3. The second profile looks for when the BT connection is reestablished with my phone and the S3. It then automatically dials *73 and turns call forwarding off. Works every time. Most of the time I have my phone with me, but those times when I rush out and forget my phone, or when I go for a run as soon as I am out of BT range my phone starts call forwarding. When I get back in range of my phone it turns it off.
---------- Post added at 06:58 PM ---------- Previous post was at 06:56 PM ----------
Also, when I leave my phone as long as it is turned on and connected to the network, I get all my calls, text, and emails. I often times go for long runs and can keep up with all my notifications, plus reply to them.
Click to expand...
Click to collapse
Adam- when you reply to text or make outbound calls - it is from your t-mobile number, correct? Does that cause confusion for the respondents? or is there a way to solve this?
thanks,
aaronc_98 said:
Adam- when you reply to text or make outbound calls - it is from your t-mobile number, correct? Does that cause confusion for the respondents? or is there a way to solve this?
thanks,
Click to expand...
Click to collapse
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Bladder61 said:
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Click to expand...
Click to collapse
Yes - I think that you are right- IT appears Tmo said they were working on it in October 2015, but we still have nothing...
thanks,
Bladder61 said:
When the watch is connected via BT to your phone then the number shown to others is your phone number. When you are in stand alone mode not connected to a phone then others see your texts and calls coming from the watch number.
AT&T uses number sync which I believe always just shows just one number. That is the selling point for that technology. Until T-Mobile gets a "NumberSsync" solution I don't think there is an easy solution.
Click to expand...
Click to collapse
You may find this video helpful. He has AT&T and uses auto call forwarding and remote connection to preserve caller ID, but he says that Google Voice can achieve the same thing.
https://www.youtube.com/watch?v=SqxrODCWZH0
Related
Anyone here using tmo with their S2? when in stand alone are you able to take/make calls and have them look like they're coming from your cell number?
(trying to figure out if tmo screwed my setup)
if you are connected via bluetooth, your calls made from the watch should look like your cell phone number
if you are in "stand alone" mode, with no phone connected, it should look like your watch phone number is making the call
how do text messages from your cell get to your s2 if in stand alone? (just on the s2 number?)
they dont get forwarded to your watch when in stand alone if the text is to your cell phone number, since your watch has a different phone number than your cell..
tmo mislead me then. good times. they told me in stand alone all my calls and texts would use the same number as my ph. thanks for the info.
If you have remote connection on, they do forward.
where do you enable that?
thanks
On your gear, go to settings-call-auto forward I believe will do it
I believe that just forwards calls, NOT texts..
I have mine linked with a moto x pure. Although it doesn't save them in the messaging app, I can reply and read, and get texts remotely
on my nexus 6. no matter what settings I use, I do NOT get texts forwarded to my watch; everything else, like emails, facebook, etc does get forwarded, but no texts..
Mine works in standalone with watch number and with cell number when connected with Bluetooth. When remote connected all calls forward after 4 rings on my cell and all text messages are forwarded. I had to call t-mobile to get it working properly. They said the had to change the way the auto forwarding was setup on the network. I would suggest calling them if yours doesn't function as mine does
Sent from my SM-N920T using Tapatalk
thats a good idea, since mine doesnt work that way now..
thanks:good::good:
wase4711 said:
I believe that just forwards calls, NOT texts..
Click to expand...
Click to collapse
On a Samsung Note 5 my text get forwarded to me when I am in stand alone mode. My phone is on Verizon, my Gear S2 is on T-Mobile. When I leave my phone at home (phone is on), my text are forwarded. If I turn the phone off the text do not come through. When I leave my phone on and am using the Gear S2 in standalone (physically separated from my phone), I get all notifications, calls, text, social media, etc...
good news/bad news.
I've got everything working as I'd hoped. I had to trade in my LG G3 and now have a samsung phone. I see more apps in the gear store, and I noticed when I reset the watch, I now have different options in the call forwarding area than i had before. I honestly believe that the watch was made to work with samsung gear only...and any other handsets are an afterthought.
Also, it works on it's own with autoconnect. I turn off bluetooth, and the watch goes to stand alone, and once remotely connected tells the handset to fwd calls/sms to it.
I am straying here from the original issue but I think this is related. I have a Moto X Pure (MXP) on AT&T. I have the AT&T Gear S2 (GS2) LTE. I am going to be verbose with this. Both have unique SIM's, IMEI's, phone numbers. I have successfully forwarded the MXP# to the SG2# when connected over the LTE network. MXP will ring 4-6 times, then roll over and ring to SG2 2-4 times. Voicemail goes to SG2.
I have used the watch's settings and S. Gear app settings to forward/unforward (so I thought). I have recently noticed I am not getting voicemails on my phone (doesn't happen much anyways as I don't get many calls I don't pick up). Odd part is that more than once, the voicemail on the GS2 only pops up when I disconnect bluetooth connection between devices. I have figured out this is likely tied to when the GS2 is connected via bluetooth to the MXP, it acts in headset/handsfree mode and controls my MXP dailer.
When I go into S. Gear app, under call forwarding, I see "Turn Off" as "Deactivated XX:XX". When I push Turn On, I see "a request has been made..." on the MXP and "Request has been made..." on the GS2. Toast on MXP after success is "Call Forwarding, Registration was successful". Turn On shows "Activated XX:XX". Then I push Turn Off, and see "A request has been made...." on the MXP, then a "Call forwarding, Connection problem or invalid MMI Code" on the MXP, and then a "A request has been made..." on the GS2. No error on the watch. Funny is that under Turn Off, it shows "Deactivated XX:XX" again.
Calls first go to MXP, then to GS2 and end up in GS2 voicemail. When to MXP Dailer settings, Calls, Call Forwarding. Interestingly, 3 of last 4 options for call forward show forwarding to the GS2. When I click on any of the 3 of the 4 forwarding, I can push Turn Off. Error toast shows up as "Your operator doesn't support disabling call forwarding when your phone is busy". What constitutes "busy"?...and why can't I turn this off?
---------- Post added at 06:38 PM ---------- Previous post was at 06:24 PM ----------
UPDATE: I went to the Call Forwarding wiki and used some of the codes to help. ##67#, ##61#, ##62# were used successfully. All is back to normal. I can pick up via the watch, transfer to the phone, reject as needed. Voicemail goes to the MXP as expected. Network really wouldn't let go of the number. I am sure there is a good reason for that but don't get why.
Is AT&T Numbersync available on the Gear S2 3G yet? If so, please share your experience using it.
Numbersync is not yet available on AT&T. Anticipated release was late Dec or early Jan. For now it's simply call forwarding.
SicEm06 said:
Numbersync is not yet available on AT&T. Anticipated release was late Dec or early Jan. For now it's simply call forwarding.
Click to expand...
Click to collapse
That's what I thought. I bought my Gear S2 3G at the AT&T store, and they told me Numbersync was already released. It took me a few days to figure out my outgoing watch phone number was changing when the Gear S2 became unpaired from the phone. At first I thought it was because HD Voice wasn't actived on my account, but now I understand that the whole feature hasn't even been implemented. The AT&T employees are clueless.
number sync from att is now working on my Gear s2.
Did you have to download some type of update? Update from the Gear Manager app or something else?
Update the Gear App on your AT&T phone, and you'll see an update for the watch.
I updated mine today. It's not a big update and only took a few minutes to download on broadband.
Afterwards, you have to agree to allow AT&T to store your messages on their server for 90 days, via a checkbox screen that your phone is directed to. After agreeing to that, a code is sent to your watch and you enter the code on your phone.
That installs the update to the watch, it'll reboot, think about things for awhile and then come back up with a new welcome message.
Others who have completed the upgrade have reported rapid battery drain afterwards (over on Android Central): http://forums.androidcentral.com/samsung-gear-s2/610948-t-gear-s2-3g-number-sync-2.html
I seem to be in that camp myself.
HTH,
crp
Zagzagel said:
Is AT&T Numbersync available on the Gear S2 3G yet? If so, please share your experience using it.
Click to expand...
Click to collapse
I updated mine last night...have not been able to receive any texts or calls on my watch since. Brought it to AT&T to look at, they just exchanged it for a new watch. Was not able to set it up while I was there because it was not registering on the AT&T network yet...told me to give it about an hour. Still not connected yet, will keep you posted.
UPDATE: I did a "Light Reset" on my phone and followed the NumberSync instructions when prompted...as of now it all seems to be working correctly. I'm receiving all of my calls and texts on my watch. When I create a text or make a phone call from my watch (via remote connection, not bluetooth), it is showing my primary number instead of the watch's number.
After the update, no text msgs were being sent to the watch while paired to the phone (s5 active). Calls were being sent though. I ended up doing all sorts of things and I think it's working now.
1) disable numbersync on the at&t website
2) remove numbersync on the at&t website
3) light reset on the phone, skip numbersync setup
4) disable Messages in the notifications list, select Done. Then enable messages, select Done.
turn off/on the phone and watch numerous times. at one point only some txt msgs were being sent to the watch (like 1 out of 5)...now all seems to be sent to the watch.
everything seems to be working now that numbersync is completely removed from the at&t website
---------- Post added at 02:57 PM ---------- Previous post was at 02:51 PM ----------
hlanclos said:
I updated mine last night...have not been able to receive any texts or calls on my watch since. Brought it to AT&T to look at, they just exchanged it for a new watch. Was not able to set it up while I was there because it was not registering on the AT&T network yet...told me to give it about an hour. Still not connected yet, will keep you posted.
UPDATE: I did a "Light Reset" on my phone and followed the NumberSync instructions when prompted...as of now it all seems to be working correctly. I'm receiving all of my calls and texts on my watch. When I create a text or make a phone call from my watch (via remote connection, not bluetooth), it is showing my primary number instead of the watch's number.
Click to expand...
Click to collapse
cool, good to see that a light reset on the watch+ enable numbersync seems to work. I may try enabling numbersync at a later time.
I have a Galaxy S7 edge on Tmobile.
1) Is there anyway to decrease the 30 seconds to a minute it takes for forwarding to turn on after Bluetooth disconnect?
2) When forwarding, My S7 will still ring a bunch of times before the call is forwarded. Anyway for the call to go directly to the Gear S3?
kronium said:
I have a Galaxy S7 edge on Tmobile.
1) Is there anyway to decrease the 30 seconds to a minute it takes for forwarding to turn on after Bluetooth disconnect?
2) When forwarding, My S7 will still ring a bunch of times before the call is forwarded. Anyway for the call to go directly to the Gear S3?
Click to expand...
Click to collapse
I have the same setup. I don't believe there is a way to change this at this point. There will be a delay
Gratchf703 said:
I have the same setup. I don't believe there is a way to change this at this point. There will be a delay
Click to expand...
Click to collapse
Yikes, it makes it virtually unusable as the caller has to wait almost ten rings before you pick up on your watch. Most people would hang up by then!
I'll have to look into Google Voice to see if there's a quicker solution.
kronium said:
Yikes, it makes it virtually unusable as the caller has to wait almost ten rings before you pick up on your watch. Most people would hang up by then!
I'll have to look into Google Voice to see if there's a quicker solution.
Click to expand...
Click to collapse
I have a solution that uses a 3rd party program. It is a program called "Automagic" for your android phone. If you are familiar with "Tasker" it is similar. Automagic runs in the background on my phone. I have 2 "Flows" set up in the program. The 1st one looks at the BT connection between my phone and the S3. As soon as the connection is broken (I walk away from my phone), it automatically has the phone dial call forwarding and turns it on. I have it set to dial the number for instant call forwarding so all calls to my phone are instantly forwarded to the watch number (there are usually 2 types of call forwarding on the different carriers, one for instant transfer of all calls, and another for allowing the 1st number to ring a few times before forwarding). A caller never knows they are calling my watch. The first ring happens instantly on my watch. If I call someone from the watch they will see it as coming from my watch number (numbersync doesn't do this)
I have the 2nd "Flow set up to watch for BT re-connection with my watch (when I walk back within BT range of the phone). It then has the phone automatically dial to turn off Call Forwarding.
Check with your carrier to see what numbers need to be dialed to turn on and off call forwarding. Also remember there are usually 2 types of forward, an instant, and a delayed. Post back in these forums if you try Automagic. I can share the "Flows" I set up to work with call forwarding. There is a free version of Automagic that allows you to have a couple flows. I ended up buing it since it worked so well and I wanted to support a developer.
ScottyKnox said:
I have a solution that uses a 3rd party program. It is a program called "Automagic" for your android phone. If you are familiar with "Tasker" it is similar. Automagic runs in the background on my phone. I have 2 "Flows" set up in the program. The 1st one looks at the BT connection between my phone and the S3. As soon as the connection is broken (I walk away from my phone), it automatically has the phone dial call forwarding and turns it on. I have it set to dial the number for instant call forwarding so all calls to my phone are instantly forwarded to the watch number (there are usually 2 types of call forwarding on the different carriers, one for instant transfer of all calls, and another for allowing the 1st number to ring a few times before forwarding). A caller never knows they are calling my watch. The first ring happens instantly on my watch. If I call someone from the watch they will see it as coming from my watch number (numbersync doesn't do this)
I have the 2nd "Flow set up to watch for BT re-connection with my watch (when I walk back within BT range of the phone). It then has the phone automatically dial to turn off Call Forwarding.
Check with your carrier to see what numbers need to be dialed to turn on and off call forwarding. Also remember there are usually 2 types of forward, an instant, and a delayed. Post back in these forums if you try Automagic. I can share the "Flows" I set up to work with call forwarding. There is a free version of Automagic that allows you to have a couple flows. I ended up buing it since it worked so well and I wanted to support a developer.
Click to expand...
Click to collapse
Hey, thanks so much for writing that up. I may check it out in the future. I called T-Mobile up and they reduced the 30 second forwarding lag to 5 seconds on the their end. That was the lowest they can go, but I'm able to answer the Gear by the 3rd ring now, and it only rings once on the phone.
kronium said:
Hey, thanks so much for writing that up. I may check it out in the future. I called T-Mobile up and they reduced the 30 second forwarding lag to 5 seconds on the their end. That was the lowest they can go, but I'm able to answer the Gear by the 3rd ring now, and it only rings once on the phone.
Click to expand...
Click to collapse
I didn't know you could have T-Mobile adjust that, thanks for the info. I may also try the 5 second delay.
I signed up for the Tmobile Digits service which is supposed to work somewhat like AT&T's number sync. Basically it assigns the same phone number as your phone to your watch or more than one device. The theory is that when you use your phone in standalone mode the watch acts like your phone for texts and calls. So I signed up. Big mistake and I should have figured. How would I forward stuff from my phone to my own number on the watch.
So I sign up and first thing is that Tmobile does is change my watch number to something different than the phone so basically my watch is useless in standalone mode because the watch thinks it's another phone number that doesn't exist. I can't even make phone calls from the watch in standalone.
I call support and they forward me to a special group that handles the new digits program. I basically tell them to forget about it and change my number back to the old number and nobody at Tmobile can change my number back. My watch now has a phone number that doesn't exist and tmobile can't fix it. They supposedly sent it to it another group which may take a few days to correct the problem. Not only that, the rep told me that they were having issues with gear watches not working with the service because messaging forwarding doesn't work when the watch has the same number.
So I am basically SOL for a few days until they can change my watch back to the old number.
I am also on Digits. I thought the same thing when the Beta software changed my number on the S3. Actually it is way better than the current call forward setup. Your watch now virtually simulates your main phone number to your phone. When you are connected via BT you get all your calls, data, etc... through the phone. Say you forget or leave your phone, your watch is now on the mobile network (if you set your mobile network settings to auto). So if you get a call or text to your mobile phone it will simultaneously ring/arrive on both your phone and your watch. You don't have to remember to turn on call forwarding. You can no longer call your Gear S3 number, it is tied to the virtual number.
It is still in beta so there are some bugs, but so far I have been able to add my Gear S3, Gear S2, and my primary phone to the Digits Service. All 3 devices ring or receive text at the same time when someone calls/texts me.
Bladder61 said:
I am also on Digits. I thought the same thing when the Beta software changed my number on the S3. Actually it is way better than the current call forward setup. Your watch now virtually simulates your main phone number to your phone. When you are connected via BT you get all your calls, data, etc... through the phone. Say you forget or leave your phone, your watch is now on the mobile network (if you set your mobile network settings to auto). So if you get a call or text to your mobile phone it will simultaneously ring/arrive on both your phone and your watch. You don't have to remember to turn on call forwarding. You can no longer call your Gear S3 number, it is tied to the virtual number.
It is still in beta so there are some bugs, but so far I have been able to add my Gear S3, Gear S2, and my primary phone to the Digits Service. All 3 devices ring or receive text at the same time when someone calls/texts me.
Click to expand...
Click to collapse
They're correct^^^
I had the exact same freak out and called into the department last week and they were so confused lol. Saw my sim numbers swapped on my account and the inability to dial out and had to explain everything to them, with them offering a potential fix upon more research.
I do agree with the above in terms of a better method of call forwarding when working with a non Samsung smartphone. I'm using an LG V20 and prior to Digits I would have to enable call forwarding if I knew I was planning to be away from my phone, not allowing me to forget my phone and remain connected.
However when using a Samsung smartphone, you have an auto call forwarding option in the Gear Manager app. I had my Note 5/S7E/Note 7 paired up to my Gear S2 Classic 3G and it would auto call forward upon being disconnected via Bluetooth, basically doing what Digits does without the virtual number.
Somehow my ability to dial out self resolved so now I'm digging this setup
Torridred04 said:
They're correct^^^
I had the exact same freak out and called into the department last week and they were so confused lol. Saw my sim numbers swapped on my account and the inability to dial out and had to explain everything to them, with them offering a potential fix upon more research.
I do agree with the above in terms of a better method of call forwarding when working with a non Samsung smartphone. I'm using an LG V20 and prior to Digits I would have to enable call forwarding if I knew I was planning to be away from my phone, not allowing me to forget my phone and remain connected.
However when using a Samsung smartphone, you have an auto call forwarding option in the Gear Manager app. I had my Note 5/S7E/Note 7 paired up to my Gear S2 Classic 3G and it would auto call forward upon being disconnected via Bluetooth, basically doing what Digits does without the virtual number.
Somehow my ability to dial out self resolved so now I'm digging this setup
Click to expand...
Click to collapse
You may not be digging it when the beta expires and you have to start paying for it. Sometime in the Spring...
kronium said:
You may not be digging it when the beta expires and you have to start paying for it. Sometime in the Spring...
Click to expand...
Click to collapse
This is the first week of beta testing. Issues are to be expected. Those (like me) who have no appetite for dealing with this shouldn't volunteer.
T-Mobile will figure it out. Sharing a number across devices will become a necessary linchpin as we become increasingly more connected.
T-Mobile won't charge much for Digits. AT&T and Verizon don't charge for their (admittedly less capable) service. And Google Voice, which Digits is modeled after, is also free.
kronium said:
You may not be digging it when the beta expires and you have to start paying for it. Sometime in the Spring...
Click to expand...
Click to collapse
Personally I'm not too worried. They state the service shouldn't cost much once it arrives, though I do feel they should issue the finished product free to beta testers for a limited time for our services.
If I go back to Samsung which is most likely, that will eliminate my need for it. If I don't, well the discount on my bill makes it dirt cheap that I'm not losing sleep over it. Perks of working at T-Mobile haha
Well all I know is that they changed my watch number to to some different number that doesn't exist on my account and nobody can correct it or change it back to the old way. I'm going on 3 days now and nobody can resolve the issue. I asked that they just take me off the beta and they can't even do that.
I understand that it's a beta and you live with the growing pains of bugs but PLEASE! They can't even take me off the program and restore my service back to normal! That means this is more of an Alpha than Beta stage! You don't release a Beta when you can't even get the basic functionality right!
Not to mention I am being sent numerous text messages that I added a new line to my account and when I call tmobile is clueless as to why I am getting those messages which I am sure it is due to digits.
Tmobile has nice customer service reps and great prices but when it comes to company communication and overall customer service experience they are clueless. I have never experienced a company more clueless and disorganized! I went through the Note fiasco with them and when I first started they shipped me like 10 iPads when I only ordered 1.
Sorry but Tmobile is a joke. I only stick with them because of convenience.
I'm having a great experience with the beta program so far, it's way better than the Samsung Auto forwarding. Because when I'm out and about and I make calls from the watch when the phone is at home it shows my actual phone number and not the watch phone number, and everything important is forwarded to my watch as well.
Sent from my SM-G935F using XDA-Developers mobile app
In the beta digits program also I have my gear s3 and gear s tied to my original number. I have to wait for the gear s tho cause they are sending me a sim card I don't know why I can't use the one I already have in it.
Digits works well for me
I am really enjoying my digits experience. I frequently leave my phone at home or in the car on the charger. Before digits my calls would not always be forwarded from my s6 edge to my gear s2 causing me to miss calls at times. That defeated the purpose of me paying for the watch number. I also hated that in the event I left my phone at home and forwarding was not working people could not reach me on my watch had I not given them that number. I have no trouble placing calls from the watch in standalone mode. My only annoyance with the program is when I do go outside of Bluetooth range all my texts are synced to my watch, which I just do not need. I wish there was an option to turn this off or on since I do not need it but some people might. I will definitely keep digits provided it does not cost me much more than the watch line I pay for currently.
sorry I am late to the party, and this might be a dumb question (but the T-mobile special tech people can't seem to answer it)...
Do I cancel the Gear S2's service and then use its SIM to sign up for the beta? Or do I have to keep the service active? Cause that's what I did - kept the service, signed up for the beta with the SIM number, but nothing's happened and the watch still has its own number. Does it take a while to change over?
Thanks.
hawk1500 said:
sorry I am late to the party, and this might be a dumb question (but the T-mobile special tech people can't seem to answer it)...
Do I cancel the Gear S2's service and then use its SIM to sign up for the beta? Or do I have to keep the service active? Cause that's what I did - kept the service, signed up for the beta with the SIM number, but nothing's happened and the watch still has its own number. Does it take a while to change over?
Thanks.
Click to expand...
Click to collapse
T-Mobile will send you a welcome to digits email and instructions on how to set up on your phone. It took 24 hours for me to get the email. You can also call t-mobile and ask to speak to the digits beta team and they will patch you through and the beta team can pull up your request and speed up the process.
Hope this is still relevant
hawk1500 said:
sorry I am late to the party, and this might be a dumb question (but the T-mobile special tech people can't seem to answer it)...
Do I cancel the Gear S2's service and then use its SIM to sign up for the beta? Or do I have to keep the service active? Cause that's what I did - kept the service, signed up for the beta with the SIM number, but nothing's happened and the watch still has its own number. Does it take a while to change over?
Thanks.
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So I was paying for watch plan when I signed up for digits beta. Tmobile was more than happy for me to keep paying. However I was having issues with digits not working and still missing calls. Finally I got someone on the phone that knew that I didn't need the watch line I only needed the digits line. Has worked great since they stopped the watch line and linked my digits with my phone. The digits line incluse so many my of data which is why the separate watch plan is unneeded.
Got mine (LTE through TMob) a couple of days ago and immediately started with problems. I have a separate watch line with an S7 Edge. Essentially I can send/receive text in the stand alone mode but can not call out or receive. (Can on BT) Had the tech guys play with it (they thought it was a line issue) and they put a ticket in. That might get it working in a week. I thought I could bypass the problem with the line using DIGITS and my cell but nope. Turns out (according to the DIGITS guru) its a sim card problem so they are exchanging the watch. Not an impressive first start but I'm hopeful it'll get better. Hopefully...
Everything BT seems to work but its only been 2 days. I still need to check all the stand alone things when I get the replacement. And, of course, stand alone was the point of the watch.
Also make sure it works in remote connect mode, which is more useful than standalone mode.
How does remote connect work? Wifi?
The connection mode is shown by pulling down on the watchface. It will say "standalone", "connected via BT", or "remotely connected via carrier".
In remote connection mode, the watch doesn't communicate with the phone. Only calls and messages directly to the watch's number are transmitted. No notifications (ie. email, missed calls, Hangouts) from the phone are passed through. In remote connection mode, the watch communicates via it's LTE radio to the phone whether it be in different room or a different state. This allows all notifications to be passed through.
I keep WiFi turned off, it seems (inadequately) redundant for an LTE watch.
And the difference between that and Stand Alone is what?
afblangley said:
In remote connection mode, the watch doesn't communicate with the phone. Only calls and messages directly to the watch's number are transmitted. No notifications (ie. email, missed calls, Hangouts) from the phone are passed through.
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I made a typo. What I meant to say is that in standalone mode the watch doesn't communicate with the phone.
afblangley said:
I made a typo. What I meant to say is that in standalone mode the watch doesn't communicate with the phone.
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AHHHHH... That makes more sense. I'm going to use DIGITS. Do you know how that impacts? Or if it does?
rogerperk said:
AHHHHH... That makes more sense. I'm going to use DIGITS. Do you know how that impacts? Or if it does?
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Nope, sorry. I use Google Voice, so I don't have first hand experience with Digits.
afblangley said:
Nope, sorry. I use Google Voice, so I don't have first hand experience with Digits.
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How does Google voice work with t-mobile
Sent from my SM-N950U using Xparent Purple Tapatalk 2
cherylbaker said:
How does Google voice work with t-mobile
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Google Voice for the most part, is carrier ignostic. Calls to a GV number can be forwarded to any of several landlines, cell lines, or digital lines. Outgoing caller ID is a bit trickier and device dependent. Messages can be handled through the messaging app or Hangouts.
In my setup, since my public number is under Google's custodianship, carrier assigned numbers are irrelevant/disposable. My watch, phones, and tablets each have their own carrier number, GV is configured to forward calls to each of these numbers, and they ring simultaneously and independently. Ditto with messages. The carrier has no input in this process. The Gear is also ignorant of this. I don't need to use it's call forwarding setting.
I don't doubt that T-Mobile, AT&T, and Verizon will eventually get all the kinks worked out of their number sharing system. But Google has been at it for a few years and offers more features, flexibility, and gives power back to the user.
So here's what we got after 5 days:
With my second watch in hand Im informed that the tMob engineers have decided the watch os bad and needs to go back to Samsung. After explaining that the odds against 2 bad watches were pretty small and demanding to be escalated I got a good manager who agreed. The watch is fine. After some digging she decided the problem was that the line is screwed up on the back end and won't connect voice. Problem is she has no idea why or how to fix it. So I'm waiting for their "engineers" to look at it again with her cracking the whip. Bottom line for me is if I can't get a stand alone watch I'm not interested and expect a full refund AND for them to not market what they can't provide. We'll see.
If the line is messed up, why can't they just start from scratch and assign the watch a new number? Then setup the watch without a phone to make sure it works. This is true standalone. If that works, then the problem is with Digits, not the watch or the line.
afblangley said:
Google Voice for the most part, is carrier ignostic. Calls to a GV number can be forwarded to any of several landlines, cell lines, or digital lines. Outgoing caller ID is a bit trickier and device dependent. Messages can be handled through the messaging app or Hangouts.
In my setup, since my public number is under Google's custodianship, carrier assigned numbers are irrelevant/disposable. My watch, phones, and tablets each have their own carrier number, GV is configured to forward calls to each of these numbers, and they ring simultaneously and independently. Ditto with messages. The carrier has no input in this process. The Gear is also ignorant of this. I don't need to use it's call forwarding setting.
I don't doubt that T-Mobile, AT&T, and Verizon will eventually get all the kinks worked out of their number sharing system. But Google has been at it for a few years and offers more features, flexibility, and gives power back to the user.
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Well THAT certainly cleared up the question...
REALLY PISSED OFF!! Over a week now and TMob STILL can't fix whatever THEIR problem is with getting this watch to use voice! They were really happy to take my money though! SO PISSED!!
So today it actually.worked! With the phone off!
Then it stopped.
Wrote the CEO of TMob and got an answer in 2 days. Seems not all of their networks supports Voice-over-LTG on 4G lines so it doesn't work everywhere (or something like that). Like where I am. They are hoping the Tizen 3.0 will correct that so the watch accepts a.lower quality line but not sure. Outstanding...
UPDATE 15 Oct - if I ran the watch as truly stand alone it would work. By using DIGITS it only uses 3G, which my area does not have. More info.