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ATT Gear S2 3G call forwarding hit or miss

Is the call forwarding working on your ATT S2 3G watches? On mine sometime is working but mostly is not working. It is only working when i force it to work. What i mean with "force it" is i either turn off the Bluetooth connection on the phone or the watch and i watch the steps ... When the popup from the gear manager shows up that the phone is connected remotely, on the popup i get two buttons, "OK" and "Settings". If i press "OK" then the call forwarding works. If i do it unintentionally (really forget my phone at home or in the car), then the call forwarding fails four out of five attempts. Only once i had it forward the calls without me fiddling with settings or popups ... The ATT Gear S was the same way and i had to return it ... I was lucky that time that the manager allowed me to return it after the 14 day window. I do not want to be in the same situation (wait for the 14 day window to expire) and then wrestle with the ATT store manager ...
Any tricks or steps that i'm missing? I'm pairing it with ATT S6 Edge ... I did factory reset the phone and the watch ... In the Gear Manager "Use remote connection" is ON and "Auto call forwarding" is setup with the number of my watch and is ON. If i turn off the bluetooth on my watch, then i can receive and place calls with my watch number, so the watch sim is active ...
As of now, it seems to me that the ATT Gear S2 3G functionally is no different that the ATT Gear S 3G, which was nightmare to get it to forward calls. Just visually improved, but it seems that Samsung didn't worked out the issues with ATT on ATT's backend to iron out the kinks ...
I hope i'm wrong but i have very narrow window to test it that is working ...

I wonder if its an ATT issue, as my T-Mobile version, using a Nexus 6 phone, works perfectly, every time..
its weird that using a Samsung phone you would have issues with that..

bormasina said:
Is the call forwarding working on your ATT S2 3G watches? On mine sometime is working but mostly is not working. It is only working when i force it to work. What i mean with "force it" is i either turn off the Bluetooth connection on the phone or the watch and i watch the steps ... When the popup from the gear manager shows up that the phone is connected remotely, on the popup i get two buttons, "OK" and "Settings". If i press "OK" then the call forwarding works. If i do it unintentionally (really forget my phone at home or in the car), then the call forwarding fails four out of five attempts. Only once i had it forward the calls without me fiddling with settings or popups ... The ATT Gear S was the same way and i had to return it ... I was lucky that time that the manager allowed me to return it after the 14 day window. I do not want to be in the same situation (wait for the 14 day window to expire) and then wrestle with the ATT store manager ...
Any tricks or steps that i'm missing? I'm pairing it with ATT S6 Edge ... I did factory reset the phone and the watch ... In the Gear Manager "Use remote connection" is ON and "Auto call forwarding" is setup with the number of my watch and is ON. If i turn off the bluetooth on my watch, then i can receive and place calls with my watch number, so the watch sim is active ...
As of now, it seems to me that the ATT Gear S2 3G functionally is no different that the ATT Gear S 3G, which was nightmare to get it to forward calls. Just visually improved, but it seems that Samsung didn't worked out the issues with ATT on ATT's backend to iron out the kinks ...
I hope i'm wrong but i have very narrow window to test it that is working ...
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Wait for Numbersync to start, then it wont be an issue at all. Gear S2 was supposed to launch with it, but it got delayed a bit. I am hearing next month for the role out. Then you watch will share the same phone number as your phone. Problem solved.
Sent from my SAMSUNG-SM-N920A using Tapatalk

Is Numbersync an ATT only feature, or is that something native to the Samsung Watches?
Wondering if it will be that way on T Mobile also
thanks

wase4711 said:
Is Numbersync an ATT only feature, or is that something native to the Samsung Watches?
Wondering if it will be that way on T Mobile also
thanks
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The NumberSync-like feature is supported by the hardware inside the S2 3G. In Korea, a similar feature is already being utilized. The USA carriers just need to create & activate such a feature.
Sent from my Nexus 5X using Tapatalk

thanks, so it will probably depend on how many of the 3G watches get sold; if its not alot, then the carriers probably wont bother activating this feature..

drmacrofish said:
Wait for Numbersync to start, then it wont be an issue at all. Gear S2 was supposed to launch with it, but it got delayed a bit. I am hearing next month for the role out. Then you watch will share the same phone number as your phone. Problem solved.
Sent from my SAMSUNG-SM-N920A using Tapatalk
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Thanks. I did not know about this Numbersync. I'm afraid that the carriers here will not bother about this and besides that i will not wait for a month. I bought (and then returned it) Gear S because of the 3G modem ... I do not need a always tethered watch ... I bought Gear S2 3G with hope that Samsung and ATT worked out whatever was messed up on ATT's backend. If the watch doesn't have a 3G/LTE modem i do not need it ...
Another return it is then ...

NumberSync is specific to AT&T (it is a network service not a Samsung feature) and will let you use your primary smartphone number for both your phone and Gear S2. Other carriers have said they are working on similar services. It isn't a call forwarding solution - calls are routed to both watch and phone simultaneously and neither has to be powered on for the other to make/receive calls. Also calls from either show as the same caller ID. The call forwarding issue is odd since the commands issued to the network to start call forwarding are the same regardless of you forcing it off bluetooth.

I was having the same issue with my Gear S paired to my Note 5. When they seperated it would be random whether call forwarding turned on or whether they'd reconnect via BT when back in range. The last Note 5 update AT&T pushed out fixed it and they connect/re-connect properly 100% of the time. Here's a workaround I used that solved the problem for a short period of time. Go in to Application Manager and clear data on the Bluetooth app. It doesn't erase your devices or settings it appears to clear the cache. It worked right for a week then I'd have to reset the app again.

Calls not being forwarded to the Gear S2

Hi. Ive just added the $5 wearable plan to my account, but calls are not being forwarded to the Gear S2. I have set the option in the app on my S7 Edge to forward calls when remotely connected. Here is a summary of what happens:
Devices connected via bluetooth: When I call my phone line, both the phone and Gear S2 ring, and I can take the call from either
Gear S2 in standalone mode: When I call the Gear S2 number, the watch rings
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Can anyone help resolve this issue? Both the app on my phone and the Gear S2 have the correct number for the watch. I have logged the problem with T-mobile and so am waiting for tech support to get back to me. It seems unlikely that this is a problem with the device since everything else works, and is more likely to be a network issue
Thanks

You have 2 differents phone number ?
Call forward works with 2 SIM and 2 differents phone number. You forward your phone Number to the Gear Phone number.

dersie said:
You have 2 differents phone number ?
Call forward works with 2 SIM and 2 differents phone number. You forward your phone Number to the Gear Phone number.
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I have 2 different numbers: 1 for the phone and one for the gear. I have set the Gear app to forward calls, and the gear confirms that calls are being forwarded when in the remote connection state. But no calls are being forwarded - thi is my issue

Ronaldo7 said:
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
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If you call are forwarded your phone do not ring. If it ring, it mean that call are not forwarded.
Try to find the UUI code for forward call and tap the code on your phone app dialer pad, or use Android phone setting to forward your call. Gear app use standard code for forward but this do not work with all operator. Forward call is an operator feature and not related to one specific app (Gear manager or other)

Ronaldo7 said:
Hi. Ive just added the $5 wearable plan to my account, but calls are not being forwarded to the Gear S2. I have set the option in the app on my S7 Edge to forward calls when remotely connected. Here is a summary of what happens:
Devices connected via bluetooth: When I call my phone line, both the phone and Gear S2 ring, and I can take the call from either
Gear S2 in standalone mode: When I call the Gear S2 number, the watch rings
Devices remotely connected (bluetooth on phone switched off): Gear S2 says it is remotely connected, and that calls are being forwarded. However, when I call my phone line, only the phone rings rather than the Gear S2
Can anyone help resolve this issue? Both the app on my phone and the Gear S2 have the correct number for the watch. I have logged the problem with T-mobile and so am waiting for tech support to get back to me. It seems unlikely that this is a problem with the device since everything else works, and is more likely to be a network issue
Thanks
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Sounds like you have t-mobile correct? If so the phone has to be on for the phone to forward calls to the watch. If the phone is off it will not work. The way it works is if you get out of bluetooth range it will forward calls to the watch

Yes, I'm on tmobile and the phone is on. Even though I have call forwarding set in the app, maybe there is a setting on the network side? I don't want to have to manually enter codes each time I want to forward/ stop forwarding so hopefully I can resolve the issue and just use the setting in the Gear app. Thanks

Ronaldo7 said:
Yes, I'm on tmobile and the phone is on. Even though I have call forwarding set in the app, maybe there is a setting on the network side? I don't want to have to manually enter codes each time I want to forward/ stop forwarding so hopefully I can resolve the issue and just use the setting in the Gear app. Thanks
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well there is a setting on the watch to turn call forwarding on. Maybe you should try that but other than that i would call t-mobile thats all i have turned on and it works

Can the watch work with 2 separate phones?

I have a personal phone on Tmobile and looking to get the S2 activated to get calls from my personal number. Do I need to have the watch synced to the phone on Tmobile for this to work? I also have a work phone on AT&T that I would like to connect to get Hangouts notifications on the watch if possible and not connect to my Tmobile phone.

I have T-Mobile and recently went ahead and got the service for my Gear s2 watch. In the Gear Manager app I turned on call forwarding and indicated the new phone # of the watch and all calls forwarded to the watch if I don't pick up my phone. I don't see the field there to call forward to 2 different phone #s. You can install Gear Manager on AT&T phone(if it is Android) and make it your main phone, then enable call forwarding to your watch . Before you do the above, you would need to do "light reset" of the watch in the settings to be able to connect to another phone. <- in all of my cases, it was required when I wanted to connect my watch to another phone.

Oh I didn't know the watch has its own phone number and that the calls needed to be forwarded. I guess I thought wrong that the watch could be stand alone using my same number.
Sent from my iPhone using Tapatalk

Call forwarding with Tmobile

I have a Galaxy S7 edge on Tmobile.
1) Is there anyway to decrease the 30 seconds to a minute it takes for forwarding to turn on after Bluetooth disconnect?
2) When forwarding, My S7 will still ring a bunch of times before the call is forwarded. Anyway for the call to go directly to the Gear S3?

kronium said:
I have a Galaxy S7 edge on Tmobile.
1) Is there anyway to decrease the 30 seconds to a minute it takes for forwarding to turn on after Bluetooth disconnect?
2) When forwarding, My S7 will still ring a bunch of times before the call is forwarded. Anyway for the call to go directly to the Gear S3?
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I have the same setup. I don't believe there is a way to change this at this point. There will be a delay

Gratchf703 said:
I have the same setup. I don't believe there is a way to change this at this point. There will be a delay
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Yikes, it makes it virtually unusable as the caller has to wait almost ten rings before you pick up on your watch. Most people would hang up by then!
I'll have to look into Google Voice to see if there's a quicker solution.

kronium said:
Yikes, it makes it virtually unusable as the caller has to wait almost ten rings before you pick up on your watch. Most people would hang up by then!
I'll have to look into Google Voice to see if there's a quicker solution.
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I have a solution that uses a 3rd party program. It is a program called "Automagic" for your android phone. If you are familiar with "Tasker" it is similar. Automagic runs in the background on my phone. I have 2 "Flows" set up in the program. The 1st one looks at the BT connection between my phone and the S3. As soon as the connection is broken (I walk away from my phone), it automatically has the phone dial call forwarding and turns it on. I have it set to dial the number for instant call forwarding so all calls to my phone are instantly forwarded to the watch number (there are usually 2 types of call forwarding on the different carriers, one for instant transfer of all calls, and another for allowing the 1st number to ring a few times before forwarding). A caller never knows they are calling my watch. The first ring happens instantly on my watch. If I call someone from the watch they will see it as coming from my watch number (numbersync doesn't do this)
I have the 2nd "Flow set up to watch for BT re-connection with my watch (when I walk back within BT range of the phone). It then has the phone automatically dial to turn off Call Forwarding.
Check with your carrier to see what numbers need to be dialed to turn on and off call forwarding. Also remember there are usually 2 types of forward, an instant, and a delayed. Post back in these forums if you try Automagic. I can share the "Flows" I set up to work with call forwarding. There is a free version of Automagic that allows you to have a couple flows. I ended up buing it since it worked so well and I wanted to support a developer.

ScottyKnox said:
I have a solution that uses a 3rd party program. It is a program called "Automagic" for your android phone. If you are familiar with "Tasker" it is similar. Automagic runs in the background on my phone. I have 2 "Flows" set up in the program. The 1st one looks at the BT connection between my phone and the S3. As soon as the connection is broken (I walk away from my phone), it automatically has the phone dial call forwarding and turns it on. I have it set to dial the number for instant call forwarding so all calls to my phone are instantly forwarded to the watch number (there are usually 2 types of call forwarding on the different carriers, one for instant transfer of all calls, and another for allowing the 1st number to ring a few times before forwarding). A caller never knows they are calling my watch. The first ring happens instantly on my watch. If I call someone from the watch they will see it as coming from my watch number (numbersync doesn't do this)
I have the 2nd "Flow set up to watch for BT re-connection with my watch (when I walk back within BT range of the phone). It then has the phone automatically dial to turn off Call Forwarding.
Check with your carrier to see what numbers need to be dialed to turn on and off call forwarding. Also remember there are usually 2 types of forward, an instant, and a delayed. Post back in these forums if you try Automagic. I can share the "Flows" I set up to work with call forwarding. There is a free version of Automagic that allows you to have a couple flows. I ended up buing it since it worked so well and I wanted to support a developer.
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Hey, thanks so much for writing that up. I may check it out in the future. I called T-Mobile up and they reduced the 30 second forwarding lag to 5 seconds on the their end. That was the lowest they can go, but I'm able to answer the Gear by the 3rd ring now, and it only rings once on the phone.

kronium said:
Hey, thanks so much for writing that up. I may check it out in the future. I called T-Mobile up and they reduced the 30 second forwarding lag to 5 seconds on the their end. That was the lowest they can go, but I'm able to answer the Gear by the 3rd ring now, and it only rings once on the phone.
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I didn't know you could have T-Mobile adjust that, thanks for the info. I may also try the 5 second delay.

Google Voice?

So before I got my S3 today, everytime someone calls and I ignore it , it goes straight to the google voice voicemail and not T-mobile's voicemail service. Now that I connected my S3 and I have auto call forwarding, when I don't answer the call on both my phone and then on my S3, it goes to T-mobile voicemail. My ideal scenario would be to go from Phone --> S3 --> Google Voice. I've tried to play around with the call forwarding numbers but can't seem to find the right combo. I've tried to change the voicemail number on the S3 but it's grayed out so I can't. Anybody know how to get this to work?

Add the gear number to google voice and then click the activate voicemail link. It will give you the dialing instructions to set up the forward to VM.

awilson181 said:
Add the gear number to google voice and then click the activate voicemail link. It will give you the dialing instructions to set up the forward to VM.
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I've already done this. I can get google voice to answer if I'm just calling my phone's number or if I'm calling my S3 number. The problem happens when I connect these two together so that I can have my calls that come in from my phone to also show up on my S3. In order to do that, I have to turn on Auto Call forwarding in the Gear S3 app on the phone which in turn also turns it on on the S3. That's when everything messes up. That's when I can't get it to go to Google Voice anymore.

Samsung gear s3 is a tizen os that is created by Samsung its not Android. Google provide support for android, ios not tizen may be in the future we can get google voice officially but its hard to get because Samsung have s voice.

m3alex said:
I've already done this. I can get google voice to answer if I'm just calling my phone's number or if I'm calling my S3 number. The problem happens when I connect these two together so that I can have my calls that come in from my phone to also show up on my S3. In order to do that, I have to turn on Auto Call forwarding in the Gear S3 app on the phone which in turn also turns it on on the S3. That's when everything messes up. That's when I can't get it to go to Google Voice anymore.
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So let me make sure I understand. Calls to you GV# ring to your cellphone and S3 simultaneously via call forwarding. But you also give out your cellphone #, and you want calls to that # to ring to the S3 also. But doing that bypasses the GV system, so it goes to carrier voicemail. This same problem would exist even if the secondary device were another smartphone.
I don't know how what you're trying to do can be accomplished except perhaps through NumberSync, which I'm not familiar with. As you probably know, this problem is nonexistent if you go "all in" with GV and don't give out any other number.

afblangley said:
So let me make sure I understand. Calls to you GV# ring to your cellphone and S3 simultaneously via call forwarding. But you also give out your cellphone #, and you want calls to that # to ring to the S3 also. But doing that bypasses the GV system, so it goes to carrier voicemail. This same problem would exist even if the secondary device were another smartphone.
I don't know how what you're trying to do can be accomplished except perhaps through NumberSync, which I'm not familiar with. As you probably know, this problem is nonexistent if you go "all in" with GV and don't give out any other number.
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I am in the same boat, I just want the my phone to forward calls to the watch when i am in remote connection (which it already does) but if i dont answer I want my the voicemail left on GV and not my watches number. I think that part can be accomplished the problem is when the watch reconnects to the phone and call forward is turned off on the phone it sets the defualt call forward back to tmobile voicemail and not my GV number. How can we stop this from happening?

If you are using GV there is no need to use call forwarding on the phone/carrier. From a GV perspective, all devices are independent. Incoming calls to your GV number are forwarded to your watch number and your cellphone number (as specified on the GV settings website). Both devices will ring simultaneous, and if you don't answer on either device, it goes to GV voicemail (as specified by the **004*phone number# code).
GV functions the same regardless of how the watch is connected to a smartphone. Remote connection vs standalone effects the pass thru of notifications, and has no impact on GV.

If you have your phone and gear activated on Google Voice, there is an option in GV that will do just what I think you're wanting.
After activating both devices on Google Voice go into Google Voice settings>Edit (your phone)>Show advanced settings>then under Forwarding Options click "Ring my other phones before going to voicemail" and save.
Now go to Edit (Gear S3)>Show advanced settings>then under Forwarding Options click "Go straight to voicemail" and save.
What this does for me is: when my Gear S3 is bluetooth disconnected from my phone, any unanswered call that comes to my phone will be forwarded to my Gear S3. If the call makes it to my Gear S3, and I don't answer the call it will go to my Google Voice voicemail.
If this is what you're wanting then I hope this helps... cheers

Oatswesow said:
If you have your phone and gear activated on Google Voice, there is an option in GV that will do just what I think you're wanting.
After activating both devices on Google Voice go into Google Voice settings>Edit (your phone)>Show advanced settings>then under Forwarding Options click "Ring my other phones before going to voicemail" and save.
Now go to Edit (Gear S3)>Show advanced settings>then under Forwarding Options click "Go straight to voicemail" and save.
What this does for me is: when my Gear S3 is bluetooth disconnected from my phone, any call that comes to my phone will be forwarded to my Gear S3. If the call makes it to my Gear S3, and I don't answer the call it will go to my Google Voice voicemail.
If this is what you're wanting then I hope this helps... cheers
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I am having the same problem as everyone else. Before I do this, does it only work if someone calls your GV #? I don't give out that number to anyone, I just use it for the voicemail feature because it texts and emails it to me.
So what I am looking for is when someone calls my cell phone, it rings on both (even if connected by bluetooth) . If it is a number I don't know I don't answer and if they leave a message I want it to go to my GV voicemail, not my S3 voicemail.
I should also mention I did the **004* option and when I looked at the voicemail number, it was still the old one. I did test this and it did still go to the S3 voicemail.
My husband got this for me for Christmas and I am not as happy with it as I was with my S2 Neo.

Yes, all unanswered calls that come to my cell# (not my GV#) will be forwarded to my GS3. If I don't take the call on my GS3, then the call will go straight to my GV voicemail.

Oatswesow said:
Yes, all unanswered calls that come to my cell# (not my GV#) will be forwarded to my GS3. If I don't take the call on my GS3, then the call will go straight to my GV voicemail.
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One last question, do I need to this is for both numbers or just for the S3?
---------- Post added at 04:54 PM ---------- Previous post was at 04:34 PM ----------
dsireme said:
One last question, do I need to this is for both numbers or just for the S3?
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Never mind, reread what you wrote. Going to try it now.

dsireme said:
One last question, do I need to this is for both numbers or just for the S3?
---------- Post added at 04:54 PM ---------- Previous post was at 04:34 PM ----------
Never mind, reread what you wrote. Going to try it now.
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Good Luck... It should work for you too...

Didn't work for me.
dsireme said:
I am having the same problem as everyone else. Before I do this, does it only work if someone calls your GV #? I don't give out that number to anyone, I just use it for the voicemail feature because it texts and emails it to me.
So what I am looking for is when someone calls my cell phone, it rings on both (even if connected by bluetooth) . If it is a number I don't know I don't answer and if they leave a message I want it to go to my GV voicemail, not my S3 voicemail.
I should also mention I did the **004* option and when I looked at the voicemail number, it was still the old one. I did test this and it did still go to the S3 voicemail.
My husband got this for me for Christmas and I am not as happy with it as I was with my S2 Neo.
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Oatswesow said:
If you have your phone and gear activated on Google Voice, there is an option in GV that will do just what I think you're wanting.
After activating both devices on Google Voice go into Google Voice settings>Edit (your phone)>Show advanced settings>then under Forwarding Options click "Ring my other phones before going to voicemail" and save.
Now go to Edit (Gear S3)>Show advanced settings>then under Forwarding Options click "Go straight to voicemail" and save.
What this does for me is: when my Gear S3 is bluetooth disconnected from my phone, any unanswered call that comes to my phone will be forwarded to my Gear S3. If the call makes it to my Gear S3, and I don't answer the call it will go to my Google Voice voicemail.
If this is what you're wanting then I hope this helps... cheers
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I hate to say that this did not work for me. But we did find something that did. On my phone, we put the GV # in the call forwarding busy, unanswered and unreachable. That seem to do it.
Note: I do have my have my forwarding on for my S3. Maybe that's why the GV option didn't work for me.
Either way, thank you for helping. :good:

If you want both devices to ring simultaneously, whether bluetooth connected or both in stand alone modes, then you have to use your GM # as your primary number. I didn't do this because that means I would have to change all of my primary #'s for everyone who has my phone number. Both devices have to have "forward unanswered calls" set to forward to Google Voice.
I don't know of a way to have both devices ring simultaneously without using you GV # as your primary number.
I'm sorry I could't help

Oatswesow said:
If you have your phone and gear activated on Google Voice, there is an option in GV that will do just what I think you're wanting.
After activating both devices on Google Voice go into Google Voice settings>Edit (your phone)>Show advanced settings>then under Forwarding Options click "Ring my other phones before going to voicemail" and save.
Now go to Edit (Gear S3)>Show advanced settings>then under Forwarding Options click "Go straight to voicemail" and save.
What this does for me is: when my Gear S3 is bluetooth disconnected from my phone, any unanswered call that comes to my phone will be forwarded to my Gear S3. If the call makes it to my Gear S3, and I don't answer the call it will go to my Google Voice voicemail.
If this is what you're wanting then I hope this helps... cheers
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This works perfectly! Now i don't have to deal with multiple voicemail's to check and my phone isn't constantly resetting the GV settings when the damn auto call forwad feature is turned off and on

Oatswesow said:
If you have your phone and gear activated on Google Voice, there is an option in GV that will do just what I think you're wanting.
After activating both devices on Google Voice go into Google Voice settings>Edit (your phone)>Show advanced settings>then under Forwarding Options click "Ring my other phones before going to voicemail" and save.
Now go to Edit (Gear S3)>Show advanced settings>then under Forwarding Options click "Go straight to voicemail" and save.
What this does for me is: when my Gear S3 is bluetooth disconnected from my phone, any unanswered call that comes to my phone will be forwarded to my Gear S3. If the call makes it to my Gear S3, and I don't answer the call it will go to my Google Voice voicemail.
If this is what you're wanting then I hope this helps... cheers
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Click to collapse
To go off of this.. Make sure you go into the gear app on your phone and turn off auto call forwarding inside the gear app. Now this works for me connected watch to phone and when I'm away from my phone.
I wanted to do this because the call forwarding sucked as I would always get messages saying calls are not being forwarded via the stock gear settings.