Backlight is not Working - ONE Q&A, Help & Troubleshooting

3 days ago, I kept my OPO in a bag, but I didn't know that the bag was not waterproof. The water of rain got inside of the bag. I took out my OPO after 30/40 minutes. It was down under water horizontally. I tried to unlock the phone, but there was no Display and Backlight, but the Notification light was blinking. I was outside so that I couldn't disconnect the battery. After some minutes it was getting hot. After I reached home, I disassembled all parts and saw some small parts were burned. I took it to the unauthorized servicing center because there are no authorized Service Center of OnePlus in my country(BANGLADESH). The servicing man told me that the IC of Network, and IC of the backlight of Display is burned. It will take some time to service it. After one day, He called me and said that light is not turning on. Now he is searching of another corrupted motherboard of OPO where the BackLight IC is good at least. Then he will transfer it to my OPO.
I'm worried about it because, In my country, OnePlus is not well known. If the service man can't find the IC, then I can't use my OPO again which I love more than other SmartPhone.
Is there any solution? or Where I can find the IC of Backlight to buy.

arafat6t9 said:
3 days ago, I kept my OPO in a bag, but I didn't know that the bag was not waterproof. The water of rain got inside of the bag. I took out my OPO after 30/40 minutes. It was down under water horizontally. I tried to unlock the phone, but there was no Display and Backlight, but the Notification light was blinking. I was outside so that I couldn't disconnect the battery. After some minutes it was getting hot. After I reached home, I disassembled all parts and saw some small parts were burned. I took it to the unauthorized servicing center because there are no authorized Service Center of OnePlus in my country(BANGLADESH). The servicing man told me that the IC of Network, and IC of the backlight of Display is burned. It will take some time to service it. After one day, He called me and said that light is not turning on. Now he is searching of another corrupted motherboard of OPO where the BackLight IC is good at least. Then he will transfer it to my OPO.
I'm worried about it because, In my country, OnePlus is not well known. If the service man can't find the IC, then I can't use my OPO again which I love more than other SmartPhone.
Is there any solution? or Where I can find the IC of Backlight to buy.
Click to expand...
Click to collapse
Need to replace whole motherboard.
You're gonna need much more than a motherboard if water is involved.
The speakers , the camera modules, the display , flex connectors.
Just buy a new(or used) OPO.
Tips- Remove the back cover , Put it in rice for a week or two....then try charging it again. Hope for the best that it starts up.
Check out some links for motherboard-
Most reliable- https://www.ifixit.com/Store/Parts/OnePlus-One-Motherboard/IF330-000-1
http://www.ebay.com/itm/oneplus-one-motherboard-for-parts-/131565220023
http://www.ebay.com/itm/OEM-UNLOCKE...525b56&pid=100011&rk=9&rkt=11&sd=131565220023
http://www.ebay.com/itm/OEM-UNLOCKE...5&rk=3&rkt=6&sd=262766871154&autorefresh=true
https://www.aliexpress.com/item/Ori...rd-Replacement-Free-Shipping/32812655188.html
Ps-India is going to beat Bangladesh today.

Mr.Ak said:
Need to replace whole motherboard.
You're gonna need much more than a motherboard if water is involved.
The speakers , the camera modules, the display , flex connectors.
Just buy a new(or used) OPO.
Tips- Remove the back cover , Put it in rice for a week or two....then try charging it again. Hope for the best that it starts up.
Check out some links for motherboard-
Most reliable- https://www.ifixit.com/Store/Parts/OnePlus-One-Motherboard/IF330-000-1
http://www.ebay.com/itm/oneplus-one-motherboard-for-parts-/131565220023
http://www.ebay.com/itm/OEM-UNLOCKE...525b56&pid=100011&rk=9&rkt=11&sd=131565220023
http://www.ebay.com/itm/OEM-UNLOCKE...5&rk=3&rkt=6&sd=262766871154&autorefresh=true
https://www.aliexpress.com/item/Ori...rd-Replacement-Free-Shipping/32812655188.html
Ps-India is going to beat Bangladesh today.
Click to expand...
Click to collapse
now there is the only Backlight IC prob mention by the service man.

arafat6t9 said:
now there is the only Backlight IC prob mention by the service man.
Click to expand...
Click to collapse
Water damage and a single issue? I have had a hard time believing it!

Mr.Ak said:
Water damage and a single issue? I have had a hard time believing it!
Click to expand...
Click to collapse
maybe he repaired other issues... maybe

arafat6t9 said:
maybe he repaired other issues... maybe
Click to expand...
Click to collapse
It's water damage mate,undoubtedly a device ending massacre.

Related

one s water damage. hope for repair?

ok so today a kid my mom babysits got ahold of my HOS and dunked it in the toilet... i caught him in the act and immediately grabbed it and dried it off best i could. it was in the water maybe for 1 second. when i pulled it out it was still on. lock button worked but screen was completely unresponsive. kept trying to unlock the screen but as i said it wasn't responding to me touching it. then it just turned off by itself and wouldn't turn back on at all. the notification light turned on (randomly, not from response to me trying to turn it off or on) and it was yellow and red. not completely one or the other. put it in a bowl of rice for a good 8 or 9 hours. pulled it out and now the notification light is off and still not responding to my attempts to turn it on. plugged it in to charger and no charging light. is there any hope for repairing it? or do i need to just buy a new phone...
not sure if it matters but details never hurt anyone.
s4
liquidsmooth jb rom
s-off
If you dont have any insurance or warranty that covers such damages, I would take it apart and clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
The odds are the screen is busted though, and will need a replacement.
The first thing you should do is getting the battery unplugged, so the device is completely powerless and let it be powerless for a day or 2.
Obviously, unplugging the battery on the HOS means disassembling the whole device...
j tag is the solution for ur problem..
Sent from my GT-I8150 using XDA Premium HD app
Well, Listen to me, ive had experience.
If you have the know how to break everything apart and clean the corrosion, then you might be lucky. If not, repairmen could do it for you, but with each option you lose warranty. And it is not guaranteed it will work 100%. If it does, then you just have to live with no warranty, if not, the repair centre will change your motherboard, for me that cost 190€.
So you pick.
If i would have known better on my case, i would have let repairmen try and clean it all up for a mere 30€ (if they could have repaired it) and THEN sent the device to offical repair centre when their efforts would have been in vain, cause you know, nevertheless the repairs are not under warranty for water damage.
Goatshocker said:
clean/dry each part individually with some tissues and those things you use to clean your ears (no idea what theyre called in english lol).
Click to expand...
Click to collapse
This will never work since you probably already have corrosion on the motherboard.
hunabku said:
This will never work since you probably already have corrosion on the motherboard.
Click to expand...
Click to collapse
Ive saved 3 laptops by doing that, so it does work. Corrosion doesnt appear THAT fast.
Although reading OPs post again I see it was quite a while ago it happened, so there might be some minor corrosion.
Running a hairdryer across the board can save some bad connections in some cases as well- obviously not heating the board to sh*t, just a quicky.

Dropped HTC One X In Bath!

Hi,
My son got a hold of my HTC One X and decided to throw it into the bath. Basically the screen was black and the only sign of power was the BACK and HOME light where lit, but not the RECENT.
I took it apart and let it dry the best I could but unfortunately I ripped one of the ribbons near the top of the mobile.
I have attached photos.
1) Is my phone completely screwed or is there a way I can fix this?
2) The ribbon I ripped can it be easily replaced?
3) The lights from the pictures appear instantly when I plug in the battery and stay on sometimes flickering now and again. The back of the phone also becomes extremely warm.
All help is greatly appreciated and I hope I can fix this phone as I still have 12 months contract on it
Thanks.
It's hard to tell what ribbon cable you ripped from that picture. I'll check my One X at home to see what cable that is when I get home but realistically, you'll have to replace the part to the ribbon cable that you tore as you can't just mend those cables. And there's a really high chance you'll need to replace that motherboard from water damage. It's probably cheaper to buy a new phone.
Sent from my One X using xda app-developers app
Its just because there was power with the lights I thought there might be hope.
The fact the back part is getting extremely hot when the battery is connected could that be a faulty battery?
If worst case scenario is the phone is broke how much should I sell it on for parts?
Rowan88 said:
If worst case scenario is the phone is broke how much should I sell it on for parts?
Click to expand...
Click to collapse
If it's been submerged like that even the parts probably have very little value....
If it happened in your house maybe your home insurance could cover it? might be worth checking the policy.
Rowan88 said:
Its just because there was power with the lights I thought there might be hope.
The fact the back part is getting extremely hot when the battery is connected could that be a faulty battery?
If worst case scenario is the phone is broke how much should I sell it on for parts?
Click to expand...
Click to collapse
Sorry to say but it's not worth fixing or selling. I'd look into that insurance if you've got a home insurance policy.
That cable appears to go to the screen so you'd be looking at replacing the entire unit if you were to try and fix it.
I was looking around for parts last night and I found this:
http://www.etradesupply.com/htc/android-models/htc-one-x.html
Would it be one of the top 4 items I would need?
The best I have it just now is when I plug just the motherboard into the battery it sits with the 2 out of 3 lights on.
I still have 12 months on the contract and the phone is worth around £400 so I don't mind spending up to £100 to fix it.
Also, I tried plugging just the motherboard into my usb port on my laptop but the phone won't detect, the motherboard heats up but nothing shows on the computer.
Is there anyway I can retrieve the photos/videos from it?
Rowan88 said:
I was looking around for parts last night and I found this:
http://www.etradesupply.com/htc/android-models/htc-one-x.html
Would it be one of the top 4 items I would need?
The best I have it just now is when I plug just the motherboard into the battery it sits with the 2 out of 3 lights on.
I still have 12 months on the contract and the phone is worth around £400 so I don't mind spending up to £100 to fix it.
Also, I tried plugging just the motherboard into my usb port on my laptop but the phone won't detect, the motherboard heats up but nothing shows on the computer.
Is there anyway I can retrieve the photos/videos from it?
Click to expand...
Click to collapse
It would cost you over £200 to fix it. Would be cheaper to buy a nexus 4. Or a used phone if you're into that.
That motherboard is dead. It would cost hundreds of £ again to retrieve the data on there you'd have to get a data recovery specialist. Their fee can range from hundreds to thousands depending on how difficult it is to retrieve the data.
Sent from my One X using xda app-developers app
Ok thanks for your help.
I will put it on Ebay as I seen some selling for parts etc.. try and get something for it, then just pick up a cheap phone to see out my days of this contract.
I seen a lot of good reviews on a product called "Reviveaphone" which is a bag of solution that clears the minerals causing harm to the motherboard etc.
Does anyone know if they are legit products or had any success with them?
Rowan88 said:
I seen a lot of good reviews on a product called "Reviveaphone" which is a bag of solution that clears the minerals causing harm to the motherboard etc.
Does anyone know if they are legit products or had any success with them?
Click to expand...
Click to collapse
This is directly quoted from their website. I think that maybe if you hadn't turned your phone on, your chances would be a lot higher. At least according to them.
WHAT NOT TO DO IF YOUR PHONE IS WET!
Do NOT turn your phone on at any time
Do NOT put it on the radiator
Do NOT attempt to charge your phone
Do NOT dry with a hair dryer
johnwayne007 said:
This is directly quoted from their website. I think that maybe if you hadn't turned your phone on, your chances would be a lot higher. At least according to them.
WHAT NOT TO DO IF YOUR PHONE IS WET!
Do NOT turn your phone on at any time
Do NOT put it on the radiator
Do NOT attempt to charge your phone
Do NOT dry with a hair dryer
Click to expand...
Click to collapse
I took the phone apart and dryed it completely before I tried turning it back on.
Also, bit off topic but do you know if you unlock a phone during its contract does it effect terms and conditions?
The cable you tore goes to the digitizer. Unfortunately, you would have to replace both the lcd and digitizer which are fused together.
I would suggest ordering 99% isopropyl alcohol and either cleaning the motherboard using alcohol and toothbrush, or soaking the motherboard in the alcohol. Of course, it might already be completely fried.

[Q] Moto G damaged - needs board change.

Hello friends,
My Moto G 16 GB (XT-1033) (purchased in India on 6th Feb 2014) suffered a hardware problem. The phone had an exposure to water soon after its purchase. As a result the phone restarted and SIM1 wasn't working. After few hours, the SIM1 was working and phone resumed normal functions.
After nearly three months, the phone which was lying in the couch was vibrating. I wasn't aware for how long the phone was vibrating and when inspected there was no incoming call and the phone was running very low on battery. Thinking that this could be a software glitch, I attempted to restart the phone. The phone was still vibrating even after switching it off. Due to low battery, the phone wasn't starting at all. The continuous vibration depleted the remaining charge and eventually the vibration strength reduced and soon became dead.
When I tried to charge the phone the phone started to vibrate and the LED was glowing solid at the very moment I connected the charger. Both symptoms were off when I detached the charger immediately. I left the phone overnight to charge in this condition. In spite of overnight charge, the phone does not start. I tried the normal and safe mode start up options.
When I approached the authorised service centre, I was told that the phone has water damages and corrosion has occurred. Their only solution was to replace the whole circuit board which would cost roughly 80% of the cost of the new phone. They said firmly that water damages are not covered under warranty.
At this position, can any other suggest what best can be done at least expense to have my phone back?
My few options:
Replace the circuit board
Cannibalize the defective phone by selling its spares like display and digitizer, its battery, etc.
Buy another damaged (other than circuit board) phone and swap the circuit board.
Some other suggestion.
I am almost heartbroken for both loss of money as well as lack of phone. Any solutions and suggestions will be greatly appreciated.
Thanks.
I have no idea how you managed that. I put my phone in the sink, and it's perfectly fine, nothing damaged on it. What on earth did you do with your phone then?
Keep the mobile..Sell the parts after a year or two.. Meanwhile get another moto g or maybe a e
Sent from THE motog
mucski said:
I have no idea how you managed that. I put my phone in the sink, and it's perfectly fine, nothing damaged on it. What on earth did you do with your phone then?
Click to expand...
Click to collapse
I just washed the phone under running water. By washing I opened the tap to allow water to flow slightly more than dripping and made the water to fall on the touch screen and took possible care to not to allow the water to go into any holes.
I had dealt in detail about what happened in another post.
I could have wiped the phone with slight damp cloth rather washing like this - but the words in Flipkart about the water repellent and the videos in YouTube about submerging the phone.
I still doubt this as water damage the actual problem occurred two months after the exposure! The justification what the service personnel gives is that the water damages are not troublesome immediately, but rather it takes time as corrosion spreads. But whether the actual cause is water damage or not, the service personnel might have used it as an excuse to avoid spending too much time in troubleshooting and passed the buck to me.
As far as I could open my phone and see for any corrosion, I could not spot any - I agree, I do not have magnifying glasses and I am not trained.
narayanand said:
Hello friends,
My Moto G 16 GB (XT-1033) (purchased in India on 6th Feb 2014) suffered a hardware problem. The phone had an exposure to water soon after its purchase. As a result the phone restarted and SIM1 wasn't working. After few hours, the SIM1 was working and phone resumed normal functions.
After nearly three months, the phone which was lying in the couch was vibrating. I wasn't aware for how long the phone was vibrating and when inspected there was no incoming call and the phone was running very low on battery. Thinking that this could be a software glitch, I attempted to restart the phone. The phone was still vibrating even after switching it off. Due to low battery, the phone wasn't starting at all. The continuous vibration depleted the remaining charge and eventually the vibration strength reduced and soon became dead.
When I tried to charge the phone the phone started to vibrate and the LED was glowing solid at the very moment I connected the charger. Both symptoms were off when I detached the charger immediately. I left the phone overnight to charge in this condition. In spite of overnight charge, the phone does not start. I tried the normal and safe mode start up options.
When I approached the authorised service centre, I was told that the phone has water damages and corrosion has occurred. Their only solution was to replace the whole circuit board which would cost roughly 80% of the cost of the new phone. They said firmly that water damages are not covered under warranty.
At this position, can any other suggest what best can be done at least expense to have my phone back?
My few options:
Replace the circuit board
Cannibalize the defective phone by selling its spares like display and digitizer, its battery, etc.
Buy another damaged (other than circuit board) phone and swap the circuit board.
Some other suggestion.
I am almost heartbroken for both loss of money as well as lack of phone. Any solutions and suggestions will be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
Best thing is go to another service centre and tell them that your phone is not turning on. Don't tell about water and all they might charge you. Just tell them that it's not turning on.
Sent from my XT1033 using XDA Premium 4 mobile app
Water damaged, dried, not turning on
I also have a similar issue, My phone was water damaged, kept it in rice for almost 3 days. Kept it in changing for a while, tried pressing the power button for 2-3 minutes, I didn't get any boot options but it showed 0% Charging and then showed Motorola Logo and the screen goes off again. I tried several times but same issue. It goes up till Motorola logo which shows 'M and powered by android' then again goes off and shows 0% Charging. :crying:
I feel there's still life in my Moto G as it shows the charging % and motorola logo but doesn't turn on. Any help will be appreciated.
Thanks in advance.
Rajen
Motorola service centre are least helpful.
joshirajen said:
I also have a similar issue, My phone was water damaged, kept it in rice for almost 3 days. Kept it in changing for a while, tried pressing the power button for 2-3 minutes, I didn't get any boot options but it showed 0% Charging and then showed Motorola Logo and the screen goes off again. I tried several times but same issue. It goes up till Motorola logo which shows 'M and powered by android' then again goes off and shows 0% Charging. :crying:
I feel there's still life in my Moto G as it shows the charging % and motorola logo but doesn't turn on. Any help will be appreciated.
Thanks in advance.
Rajen
Click to expand...
Click to collapse
Hello Rajen,
Probably as you say your phone might be having life left. To me it appears like a completely drained battery that is scaring you.
My suggestion is to use a high amperage charger (like any tablet charger or any phone charger where the output amps is in the order of 2A or 1A) for a short period of time, until you see at least 10 to 20% of battery charge. Do not attempt to switch on the phone until at least that amount of battery is charged. If you still do not able to start up, take it to your local experts (not the service centre guys, unless it is in warranty and they did not reject your claim due to water damage).
In my case the authorised service centre guys had my phone for 2 weeks and finally said I had to change the motherboard, which Motorola had not authorised to do for phones not covered under warranty (in my case though it was only 3 months old, it was declared to be not under warranty due to water damage). At the end of 2 weeks they returned the phone as it is. I tried to fix it in Ritche Street (a market place for electronics in Chennai, India) and got it fixed in 5 hours for Rs.1100 (after heavy bargain).
First try my higher amperage charger suggestion and if still not working try as I did.
Regards,
Narayanan
Thanks - 1 question though
narayanand said:
Hello Rajen,
Probably as you say your phone might be having life left. To me it appears like a completely drained battery that is scaring you.
My suggestion is to use a high amperage charger (like any tablet charger or any phone charger where the output amps is in the order of 2A or 1A) for a short period of time, until you see at least 10 to 20% of battery charge. Do not attempt to switch on the phone until at least that amount of battery is charged. If you still do not able to start up, take it to your local experts (not the service centre guys, unless it is in warranty and they did not reject your claim due to water damage).
In my case the authorised service centre guys had my phone for 2 weeks and finally said I had to change the motherboard, which Motorola had not authorised to do for phones not covered under warranty (in my case though it was only 3 months old, it was declared to be not under warranty due to water damage). At the end of 2 weeks they returned the phone as it is. I tried to fix it in Ritche Street (a market place for electronics in Chennai, India) and got it fixed in 5 hours for Rs.1100 (after heavy bargain).
First try my higher amperage charger suggestion and if still not working try as I did.
Regards,
Narayanan
Click to expand...
Click to collapse
Thanks a lot Narayanan. My phone is also in warranty as it's only 5 months old and I got a same response from Motorola Service Center. They kept my phone for 3 days and said I need to replace a motherboard which is almost equal to the phone cost so I tool the phone. I will try as you said to use a higher amperage charger. But how do I know if the charger is of 1A or 2A ? Is there any way I can check that? I will try that option. Or else will go to some local sercice center as you said and hope they can fix it.
Thanks again,
Rajen
Usually the specification of the charger will be printed its side itself. You have to look for output parameters, which will be typically mentioned as "Output: 5v,2A DC" the words 2A means it can supply current up to two ampheres. Regular use of this high amps charger will heat up the battery and will reduce the life. But it is useful to resuscitate such a flat batteries as well.
narayanand said:
Usually the specification of the charger will be printed its side itself. You have to look for output parameters, which will be typically mentioned as "Output: 5v,2A DC" the words 2A means it can supply current up to two ampheres. Regular use of this high amps charger will heat up the battery and will reduce the life. But it is useful to resuscitate such a flat batteries as well.
Click to expand...
Click to collapse
Alright then thanks again..:good: I will look for 2A charger.. hope that will work.. Fingers crossed:fingers-crossed:
Getting Boot Screen now
narayanand said:
Usually the specification of the charger will be printed its side itself. You have to look for output parameters, which will be typically mentioned as "Output: 5v,2A DC" the words 2A means it can supply current up to two ampheres. Regular use of this high amps charger will heat up the battery and will reduce the life. But it is useful to resuscitate such a flat batteries as well.
Click to expand...
Click to collapse
Hey Narayanan, Now when I tried to press the volume down button for 3-5 sec and pressed power button it showed me the Boot Screen now. It wasn't showing yesterday. But again whenever I choose any of the option like 'Normal Boot' or 'Factory' or 'Barcode' , it always shows the battery 0% and again goes for charging.
To me it looks like it is a battery issue. I will ordered 5v 2A DC charger as none of my friends have a android tab . Once I get that, I wil try to charge and see what happens.
Thanks again.. I am happy it is showing positive signs
Moto G won't power on or charge. how to solve: http://youtu.be/aqRObOoWGBo
Watch the above video in YouTube.
Using a different charger - idea failed
narayanand said:
Moto G won't power on or charge. how to solve: http://youtu.be/aqRObOoWGBo
Watch the above video in YouTube.
Click to expand...
Click to collapse
Hi, I saw this video. Thanks for sharing this. This is exactly what is happening to my phone. However, I am unable to charge my phone using 5V 2A charger also.
I have a Samsung 5V 2A charger for Galaxy S3 Phone from my friend but that didn't help. I kept it for charging for almost 3 hours and it still showed as 0% Charging..
I think I will have to go to some local service center here in bangalore. Anything else you could suggest?
Thanks again,
Rajen
joshirajen said:
Hi, I saw this video. Thanks for sharing this. This is exactly what is happening to my phone. However, I am unable to charge my phone using 5V 2A charger also.
I have a Samsung 5V 2A charger for Galaxy S3 Phone from my friend but that didn't help. I kept it for charging for almost 3 hours and it still showed as 0% Charging..
I think I will have to go to some local service center here in bangalore. Anything else you could suggest?
Thanks again,
Rajen
Click to expand...
Click to collapse
If your phone is not under warranty and if you can have another moto G or E, you can temporarily swap the batteries to check where the fault is. If the swapped battery gets charged in your phone well, it simply means your battery is defective. Else, viscera.
Good idea
narayanand said:
If your phone is not under warranty and if you can have another moto G or E, you can temporarily swap the batteries to check where the fault is. If the swapped battery gets charged in your phone well, it simply means your battery is defective. Else, viscera.
Click to expand...
Click to collapse
Sounds like a good idea. I will try that..!
Same issue with MOTO E (Need local service guy details)
Hey Rajen,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
---------- Post added at 07:21 AM ---------- Previous post was at 07:15 AM ----------
narayanand said:
I tried to fix it in Ritche Street (a market place for electronics in Chennai, India) and got it fixed in 5 hours for Rs.1100 (after heavy bargain).
First try my higher amperage charger suggestion and if still not working try as I did.
Regards,
Narayanan
Click to expand...
Click to collapse
Hey Narayanan,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
Vignesh
Hi Vignesh,
The service center in Ritche street is known as "Crescent Cell Phone Service". Their contact numbers are: +919840172678 and +914443227750. Their address would be "13/38 Wallers Road, Off Mount Road".
If you approach Ritche street and Mount road junction from LIC/Spencer side, the road on your left soon after subway entrance and India silk house is the Wallers road. The first notable shop at Wallers road is Sony service centre and in that side is this shop. This is a very small shop, probably of three feet wide and very easy to miss.
They first analyse the device and will give you an estimate. If you both agree for it, they will proceed for repair. If the repair is not successful, they will not charge you at all. The rate they quote will be on high side and can be bargained only by pleading.
In my case they did not fix the issue, rather they simply disabled the vibrator. When they asked Rs.1400 for that, I negotiated that had if they fixed the issue I am happy to pay the amount and I am not happy to pay Rs.1400 just for disabling the vibrator. After heated argument they did not oblige and fortunately I had only Rs.1100 with me. When I said I have that much only, they accepted Rs.1100.
vjyvgns said:
Hey Rajen,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
---------- Post added at 07:21 AM ---------- Previous post was at 07:15 AM ----------
Hey Narayanan,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
Vignesh
Click to expand...
Click to collapse
I am yet to go to a local service center in Bangalore. Higher amp charging did not work for me. I will go to SP Road in bangalore soon(known for its local electronic market) and see if I get lucky. All the best Vignesh.
Thanks guys,
Rajen
Check out the disassembly videos on youtube . Disassemble the phone , dry out all the components and dry with rubbing alcohol and give it a try it may work .
joshirajen said:
I also have a similar issue, My phone was water damaged, kept it in rice for almost 3 days. Kept it in changing for a while, tried pressing the power button for 2-3 minutes, I didn't get any boot options but it showed 0% Charging and then showed Motorola Logo and the screen goes off again. I tried several times but same issue. It goes up till Motorola logo which shows 'M and powered by android' then again goes off and shows 0% Charging. :crying:
I feel there's still life in my Moto G as it shows the charging % and motorola logo but doesn't turn on. Any help will be appreciated.
Thanks in advance.
Rajen
Click to expand...
Click to collapse
Let me tell you what you did wrong . had my previous experiences with water issues with Xperia ( non waterproof ) devices.
If there is a water damage, there is a hidden light in the phone which will glow in red, due to which the service centre guy can tell about water damage just by looking the phone or behind the back cover , this light is not noticeable under normal conditions.
The problem with water is not damaging your motherboard, its that when you powered on the device after getting wet, water is present in the battery terminal or openings like sim slot or micro sd slot, so from there short circuiting can occur. In my case the phone was not running on battery but running directly on ac power ( that time battery was removable ) . due to water in slots like micro sd, my charging circuit got fried, and company will try to replace the whole circuit rather than replace the charging circuit ( cost 1-2 thousand in total ).
So, my opinion is to get philips screwdriver and open the battery to see if water is still accumulated there or any burnt out circuit is there, and ask them specifically to change the charging circuit. if that doesnt solve your problem, then you can purchase motherboards from ebay.com , you will get a good deal and good stuff too ( they ship to india ).
When you go to them just tell that your phone is not charging. act like you don't know about water, for that you must open the phone and dry it out. using blower ( from a distance , as blower gives a warm air ).
---------- Post added at 10:19 PM ---------- Previous post was at 10:17 PM ----------
joshirajen said:
I also have a similar issue, My phone was water damaged, kept it in rice for almost 3 days. Kept it in changing for a while, tried pressing the power button for 2-3 minutes, I didn't get any boot options but it showed 0% Charging and then showed Motorola Logo and the screen goes off again. I tried several times but same issue. It goes up till Motorola logo which shows 'M and powered by android' then again goes off and shows 0% Charging. :crying:
I feel there's still life in my Moto G as it shows the charging % and motorola logo but doesn't turn on. Any help will be appreciated.
Thanks in advance.
Rajen
Click to expand...
Click to collapse
vjyvgns said:
Hey Rajen,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
---------- Post added at 07:21 AM ---------- Previous post was at 07:15 AM ----------
Hey Narayanan,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
Vignesh
Click to expand...
Click to collapse
Moto E is less water resistant than Moto G .
And beach water is salty ( means ions to conduct electricity ) and in that case both Moto G & E are Zero resistant.
---------- Post added at 10:24 PM ---------- Previous post was at 10:19 PM ----------
narayanand said:
Hello Rajen,
Probably as you say your phone might be having life left. To me it appears like a completely drained battery that is scaring you.
My suggestion is to use a high amperage charger (like any tablet charger or any phone charger where the output amps is in the order of 2A or 1A) for a short period of time, until you see at least 10 to 20% of battery charge. Do not attempt to switch on the phone until at least that amount of battery is charged. If you still do not able to start up, take it to your local experts (not the service centre guys, unless it is in warranty and they did not reject your claim due to water damage).
In my case the authorised service centre guys had my phone for 2 weeks and finally said I had to change the motherboard, which Motorola had not authorised to do for phones not covered under warranty (in my case though it was only 3 months old, it was declared to be not under warranty due to water damage). At the end of 2 weeks they returned the phone as it is. I tried to fix it in Ritche Street (a market place for electronics in Chennai, India) and got it fixed in 5 hours for Rs.1100 (after heavy bargain).
First try my higher amperage charger suggestion and if still not working try as I did.
Regards,
Narayanan
Click to expand...
Click to collapse
Dont try anything funny on a wet and dead phone, presence of moisture or faulty circuit can lead to bigger problems.

[Q] Vibrations not working - back cover won't stick

Hey guys,
last night I decided to replace the back cover of my Xperia Z3. I've ordered an original one and got to work. First problem is that it won't stick - the adhesive sucks. Shall I heat it up with a hair dryer or something? I don't want to damage anything inside the phone itself. And here we go to the second problem - after installing the new back cover the vibrations stopped working. I've performed a full wipe, reinstalled another ROM (wiped System, Data, Dalvik and so on) but it still won't work. Since it's a hardware problem, which part shall I check and then replace? The buzzer itself or maybe some connections?
Thanks in advance
Anyone?
ziemny said:
Anyone?
Click to expand...
Click to collapse
Z3 shares same flex cable for the power,volume buttons, lcd and vibration so u need to check the flex cable.
I recently replaced mine due to stupid service center people refused to entertain my warranty.
If you not so sure, u can take help from professionals.
And you can get the adhesive online somewhere if you damaged the supplied adhesive with the back panel.
Also be very careful while putting that adeshive first put on the panel and stick the panel to phone back.
Gud luck..
unmaskedfalesh said:
Z3 shares same flex cable for the power,volume buttons, lcd and vibration so u need to check the flex cable.
I recently replaced mine due to stupid service center people refused to entertain my warranty.
If you not so sure, u can take help from professionals.
And you can get the adhesive online somewhere if you damaged the supplied adhesive with the back panel.
Also be very careful while putting that adeshive first put on the panel and stick the panel to phone back.
Gud luck..
Click to expand...
Click to collapse
Thanks, I just ordered the flex cable yesterday after some reading and I will be replacing it today or tomorrow. My warranty was refused due to me replacing the back panel on my own :good: Thumbs up for all the warranty services. Soon we won't be able to change wallpapers without getting our warranty void.
ziemny said:
Thanks, I just ordered the flex cable yesterday after some reading and I will be replacing it today or tomorrow. My warranty was refused due to me replacing the back panel on my own :good: Thumbs up for all the warranty services. Soon we won't be able to change wallpapers without getting our warranty void.
Click to expand...
Click to collapse
Hahah yeah..
Just a headstart be careful while you replace the flex cable!!
Good luck.
unmaskedfalesh said:
Hahah yeah..
Just a headstart be careful while you replace the flex cable!!
Good luck.
Click to expand...
Click to collapse
So I replaced the flex cable and it's still broken Does that mean mainboard is ****ed up?
ziemny said:
So I replaced the flex cable and it's still broken Does that mean mainboard is ****ed up?
Click to expand...
Click to collapse
you sure the flex cable is not faulty?
also try to diagnose the vibration by system diagnostic.
unmaskedfalesh said:
you sure the flex cable is not faulty?
also try to diagnose the vibration by system diagnostic.
Click to expand...
Click to collapse
It was brand new and everything else works.
EDIT: now the upper part of the screen won't work... Today is just one of those days... I changed the flex cables back and forth - same issue. No vibrations and no upper screen reaction. FML.
ziemny said:
It was brand new and everything else works.
EDIT: now the upper part of the screen won't work... Today is just one of those days... I changed the flex cables back and forth - same issue. No vibrations and no upper screen reaction. FML.
Click to expand...
Click to collapse
Can u check with old flex if the screen is functioning if yes then your new cable must be faulty.
I had no such issues, and since you yourself opened the device it should not have any issue with motherboard
unmaskedfalesh said:
Can u check with old flex if the screen is functioning if yes then your new cable must be faulty.
I had no such issues, and since you yourself opened the device it should not have any issue with motherboard
Click to expand...
Click to collapse
I switched between flex cables and the problems persists. I've been sitting and trying to fix this with various ROMs, cables, buzzers and other things for 8 hours now. I'm gonna reassemble the phone as carefully as possible, flash stock ROM and send it to Sony again. Maybe this time I'll get lucky and they won't see that it's been opened... I don't feel like spending 300$ on fixing it on my own.
ziemny said:
I switched between flex cables and the problems persists. I've been sitting and trying to fix this with various ROMs, cables, buzzers and other things for 8 hours now. I'm gonna reassemble the phone as carefully as possible, flash stock ROM and send it to Sony again. Maybe this time I'll get lucky and they won't see that it's been opened... I don't feel like spending 300$ on fixing it on my own.
Click to expand...
Click to collapse
Were you ever able to fix this? I had the same exact problem as you, replaced the LCD/digitizer on my Z3 (D6603) and then re-installed everything and now my vibrate motor doesn't work. I bought a new flex cable/with vibrator motor, installed the new one, but the same problem occurs. Vibrate doesn't work at all.
RXG9 said:
Were you ever able to fix this?
Click to expand...
Click to collapse
Unfortunately, along with the vibrations, also my screen stopped working. I gave it to the warranty service, where they told me it's my fault, cause the damage is mechanical (how? I have no clue, cause there was not a single scratch on the phone) and they proposed a repair that would cost 110% of the phone's market value. I simply sold it for parts on eBay and bought an SGS6 Edge. No more Sony for me - their support sucks ape balls.
How To Repair Sony Xperia Z3 No Vibrate Problem
ziemny said:
Unfortunately, along with the vibrations, also my screen stopped working. I gave it to the warranty service, where they told me it's my fault, cause the damage is mechanical (how? I have no clue, cause there was not a single scratch on the phone) and they proposed a repair that would cost 110% of the phone's market value. I simply sold it for parts on eBay and bought an SGS6 Edge. No more Sony for me - their support sucks ape balls.
Click to expand...
Click to collapse
I have same vibrator issue I found an blog that says you can jump the fuse that blows and it will allow the vibrator to work again ..my only question is where is this fuse located here is a picture but I can not make out where it is exactly on the main board or in the sub board section with the vibrator motor here is blog with picture :
ww.mobilerdx.com/2015/05/how-to-repair-sony-xperia-z3-no-vibrate-problem.html
it's where the blue square is next to the narrow socket yellow ...any help would be great thanks
~Drone
drone4zone said:
I have same vibrator issue I found an blog that says you can jump the fuse that blows and it will allow the vibrator to work again ..my only question is where is this fuse located here is a picture but I can not make out where it is exactly on the main board or in the sub board section with the vibrator motor here is blog with picture :
ww.mobilerdx.com/2015/05/how-to-repair-sony-xperia-z3-no-vibrate-problem.html
it's where the blue square is next to the narrow socket yellow ...any help would be great thanks
~Drone
Click to expand...
Click to collapse
I can confirm the fuse fixed my buzzer.
My fuse had blown open somehow so I replaced it from a donor board and now it vibrates as it should.
Oh it's just above the clip that holds the board in place to the left of the large cable j-tag connector for the on/off vol camera and buzzer/vibratorView attachment 4720024
Yes that's the Z3 dual but is the same for the D6603
And he sold his phone by parts at last
Lol ?.. ......
I enjoyed this a lot
Hahahahaha

S6 water damaged - what needs replacing?

My girlfriend (about 8 months the ago) dropped her S6 in water. In her "wisdom" decided putting it straight on charge would help dry it out
I have since explained why that was bad.
I've found the phone, in my broken phone drawer and decided to look inside, expecting to see a swollen battery or something. My question would be; what's likely to have gone poof? Battery, lcd, motherboard or all the above?
8 months later, there's no LED's that light up, nothing appears on screen and charging it heats it up quite fast. I've also tried wireless charging, that does the same but slower.
Any tips would be appreciated.
Edit - phone was 4 days old
Not rooted, fully stock
irscotty said:
My girlfriend (about 8 months the ago) dropped her S6 in water. In her "wisdom" decided putting it straight on charge would help dry it out
I have since explained why that was bad.
I've found the phone, in my broken phone drawer and decided to look inside, expecting to see a swollen battery or something. My question would be; what's likely to have gone poof? Battery, lcd, motherboard or all the above?
8 months later, there's no LED's that light up, nothing appears on screen and charging it heats it up quite fast. I've also tried wireless charging, that does the same but slower.
Any tips would be appreciated.
Edit - phone was 4 days old
Not rooted, fully stock
Click to expand...
Click to collapse
Most likely the motherboard has short circuited, lcd may be intact but for sure battery and motherboard would need to be replaced. But as with water damaged phones, it's a bit of a throw of the dice as you won't know if one thing is fixed until you fix another.
Thanks for the response.
Im just trying to gage whether or not repair is worth while to sell the phone. The mother board alone is between £50 & 170,with the 50 pound option rated as a test only piece. I think I'll just get rid, thanks!

Categories

Resources