Hello friends,
My Moto G 16 GB (XT-1033) (purchased in India on 6th Feb 2014) suffered a hardware problem. The phone had an exposure to water soon after its purchase. As a result the phone restarted and SIM1 wasn't working. After few hours, the SIM1 was working and phone resumed normal functions.
After nearly three months, the phone which was lying in the couch was vibrating. I wasn't aware for how long the phone was vibrating and when inspected there was no incoming call and the phone was running very low on battery. Thinking that this could be a software glitch, I attempted to restart the phone. The phone was still vibrating even after switching it off. Due to low battery, the phone wasn't starting at all. The continuous vibration depleted the remaining charge and eventually the vibration strength reduced and soon became dead.
When I tried to charge the phone the phone started to vibrate and the LED was glowing solid at the very moment I connected the charger. Both symptoms were off when I detached the charger immediately. I left the phone overnight to charge in this condition. In spite of overnight charge, the phone does not start. I tried the normal and safe mode start up options.
When I approached the authorised service centre, I was told that the phone has water damages and corrosion has occurred. Their only solution was to replace the whole circuit board which would cost roughly 80% of the cost of the new phone. They said firmly that water damages are not covered under warranty.
At this position, can any other suggest what best can be done at least expense to have my phone back?
My few options:
Replace the circuit board
Cannibalize the defective phone by selling its spares like display and digitizer, its battery, etc.
Buy another damaged (other than circuit board) phone and swap the circuit board.
Some other suggestion.
I am almost heartbroken for both loss of money as well as lack of phone. Any solutions and suggestions will be greatly appreciated.
Thanks.
I have no idea how you managed that. I put my phone in the sink, and it's perfectly fine, nothing damaged on it. What on earth did you do with your phone then?
Keep the mobile..Sell the parts after a year or two.. Meanwhile get another moto g or maybe a e
Sent from THE motog
mucski said:
I have no idea how you managed that. I put my phone in the sink, and it's perfectly fine, nothing damaged on it. What on earth did you do with your phone then?
Click to expand...
Click to collapse
I just washed the phone under running water. By washing I opened the tap to allow water to flow slightly more than dripping and made the water to fall on the touch screen and took possible care to not to allow the water to go into any holes.
I had dealt in detail about what happened in another post.
I could have wiped the phone with slight damp cloth rather washing like this - but the words in Flipkart about the water repellent and the videos in YouTube about submerging the phone.
I still doubt this as water damage the actual problem occurred two months after the exposure! The justification what the service personnel gives is that the water damages are not troublesome immediately, but rather it takes time as corrosion spreads. But whether the actual cause is water damage or not, the service personnel might have used it as an excuse to avoid spending too much time in troubleshooting and passed the buck to me.
As far as I could open my phone and see for any corrosion, I could not spot any - I agree, I do not have magnifying glasses and I am not trained.
narayanand said:
Hello friends,
My Moto G 16 GB (XT-1033) (purchased in India on 6th Feb 2014) suffered a hardware problem. The phone had an exposure to water soon after its purchase. As a result the phone restarted and SIM1 wasn't working. After few hours, the SIM1 was working and phone resumed normal functions.
After nearly three months, the phone which was lying in the couch was vibrating. I wasn't aware for how long the phone was vibrating and when inspected there was no incoming call and the phone was running very low on battery. Thinking that this could be a software glitch, I attempted to restart the phone. The phone was still vibrating even after switching it off. Due to low battery, the phone wasn't starting at all. The continuous vibration depleted the remaining charge and eventually the vibration strength reduced and soon became dead.
When I tried to charge the phone the phone started to vibrate and the LED was glowing solid at the very moment I connected the charger. Both symptoms were off when I detached the charger immediately. I left the phone overnight to charge in this condition. In spite of overnight charge, the phone does not start. I tried the normal and safe mode start up options.
When I approached the authorised service centre, I was told that the phone has water damages and corrosion has occurred. Their only solution was to replace the whole circuit board which would cost roughly 80% of the cost of the new phone. They said firmly that water damages are not covered under warranty.
At this position, can any other suggest what best can be done at least expense to have my phone back?
My few options:
Replace the circuit board
Cannibalize the defective phone by selling its spares like display and digitizer, its battery, etc.
Buy another damaged (other than circuit board) phone and swap the circuit board.
Some other suggestion.
I am almost heartbroken for both loss of money as well as lack of phone. Any solutions and suggestions will be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
Best thing is go to another service centre and tell them that your phone is not turning on. Don't tell about water and all they might charge you. Just tell them that it's not turning on.
Sent from my XT1033 using XDA Premium 4 mobile app
Water damaged, dried, not turning on
I also have a similar issue, My phone was water damaged, kept it in rice for almost 3 days. Kept it in changing for a while, tried pressing the power button for 2-3 minutes, I didn't get any boot options but it showed 0% Charging and then showed Motorola Logo and the screen goes off again. I tried several times but same issue. It goes up till Motorola logo which shows 'M and powered by android' then again goes off and shows 0% Charging. :crying:
I feel there's still life in my Moto G as it shows the charging % and motorola logo but doesn't turn on. Any help will be appreciated.
Thanks in advance.
Rajen
Motorola service centre are least helpful.
joshirajen said:
I also have a similar issue, My phone was water damaged, kept it in rice for almost 3 days. Kept it in changing for a while, tried pressing the power button for 2-3 minutes, I didn't get any boot options but it showed 0% Charging and then showed Motorola Logo and the screen goes off again. I tried several times but same issue. It goes up till Motorola logo which shows 'M and powered by android' then again goes off and shows 0% Charging. :crying:
I feel there's still life in my Moto G as it shows the charging % and motorola logo but doesn't turn on. Any help will be appreciated.
Thanks in advance.
Rajen
Click to expand...
Click to collapse
Hello Rajen,
Probably as you say your phone might be having life left. To me it appears like a completely drained battery that is scaring you.
My suggestion is to use a high amperage charger (like any tablet charger or any phone charger where the output amps is in the order of 2A or 1A) for a short period of time, until you see at least 10 to 20% of battery charge. Do not attempt to switch on the phone until at least that amount of battery is charged. If you still do not able to start up, take it to your local experts (not the service centre guys, unless it is in warranty and they did not reject your claim due to water damage).
In my case the authorised service centre guys had my phone for 2 weeks and finally said I had to change the motherboard, which Motorola had not authorised to do for phones not covered under warranty (in my case though it was only 3 months old, it was declared to be not under warranty due to water damage). At the end of 2 weeks they returned the phone as it is. I tried to fix it in Ritche Street (a market place for electronics in Chennai, India) and got it fixed in 5 hours for Rs.1100 (after heavy bargain).
First try my higher amperage charger suggestion and if still not working try as I did.
Regards,
Narayanan
Thanks - 1 question though
narayanand said:
Hello Rajen,
Probably as you say your phone might be having life left. To me it appears like a completely drained battery that is scaring you.
My suggestion is to use a high amperage charger (like any tablet charger or any phone charger where the output amps is in the order of 2A or 1A) for a short period of time, until you see at least 10 to 20% of battery charge. Do not attempt to switch on the phone until at least that amount of battery is charged. If you still do not able to start up, take it to your local experts (not the service centre guys, unless it is in warranty and they did not reject your claim due to water damage).
In my case the authorised service centre guys had my phone for 2 weeks and finally said I had to change the motherboard, which Motorola had not authorised to do for phones not covered under warranty (in my case though it was only 3 months old, it was declared to be not under warranty due to water damage). At the end of 2 weeks they returned the phone as it is. I tried to fix it in Ritche Street (a market place for electronics in Chennai, India) and got it fixed in 5 hours for Rs.1100 (after heavy bargain).
First try my higher amperage charger suggestion and if still not working try as I did.
Regards,
Narayanan
Click to expand...
Click to collapse
Thanks a lot Narayanan. My phone is also in warranty as it's only 5 months old and I got a same response from Motorola Service Center. They kept my phone for 3 days and said I need to replace a motherboard which is almost equal to the phone cost so I tool the phone. I will try as you said to use a higher amperage charger. But how do I know if the charger is of 1A or 2A ? Is there any way I can check that? I will try that option. Or else will go to some local sercice center as you said and hope they can fix it.
Thanks again,
Rajen
Usually the specification of the charger will be printed its side itself. You have to look for output parameters, which will be typically mentioned as "Output: 5v,2A DC" the words 2A means it can supply current up to two ampheres. Regular use of this high amps charger will heat up the battery and will reduce the life. But it is useful to resuscitate such a flat batteries as well.
narayanand said:
Usually the specification of the charger will be printed its side itself. You have to look for output parameters, which will be typically mentioned as "Output: 5v,2A DC" the words 2A means it can supply current up to two ampheres. Regular use of this high amps charger will heat up the battery and will reduce the life. But it is useful to resuscitate such a flat batteries as well.
Click to expand...
Click to collapse
Alright then thanks again..:good: I will look for 2A charger.. hope that will work.. Fingers crossed:fingers-crossed:
Getting Boot Screen now
narayanand said:
Usually the specification of the charger will be printed its side itself. You have to look for output parameters, which will be typically mentioned as "Output: 5v,2A DC" the words 2A means it can supply current up to two ampheres. Regular use of this high amps charger will heat up the battery and will reduce the life. But it is useful to resuscitate such a flat batteries as well.
Click to expand...
Click to collapse
Hey Narayanan, Now when I tried to press the volume down button for 3-5 sec and pressed power button it showed me the Boot Screen now. It wasn't showing yesterday. But again whenever I choose any of the option like 'Normal Boot' or 'Factory' or 'Barcode' , it always shows the battery 0% and again goes for charging.
To me it looks like it is a battery issue. I will ordered 5v 2A DC charger as none of my friends have a android tab . Once I get that, I wil try to charge and see what happens.
Thanks again.. I am happy it is showing positive signs
Moto G won't power on or charge. how to solve: http://youtu.be/aqRObOoWGBo
Watch the above video in YouTube.
Using a different charger - idea failed
narayanand said:
Moto G won't power on or charge. how to solve: http://youtu.be/aqRObOoWGBo
Watch the above video in YouTube.
Click to expand...
Click to collapse
Hi, I saw this video. Thanks for sharing this. This is exactly what is happening to my phone. However, I am unable to charge my phone using 5V 2A charger also.
I have a Samsung 5V 2A charger for Galaxy S3 Phone from my friend but that didn't help. I kept it for charging for almost 3 hours and it still showed as 0% Charging..
I think I will have to go to some local service center here in bangalore. Anything else you could suggest?
Thanks again,
Rajen
joshirajen said:
Hi, I saw this video. Thanks for sharing this. This is exactly what is happening to my phone. However, I am unable to charge my phone using 5V 2A charger also.
I have a Samsung 5V 2A charger for Galaxy S3 Phone from my friend but that didn't help. I kept it for charging for almost 3 hours and it still showed as 0% Charging..
I think I will have to go to some local service center here in bangalore. Anything else you could suggest?
Thanks again,
Rajen
Click to expand...
Click to collapse
If your phone is not under warranty and if you can have another moto G or E, you can temporarily swap the batteries to check where the fault is. If the swapped battery gets charged in your phone well, it simply means your battery is defective. Else, viscera.
Good idea
narayanand said:
If your phone is not under warranty and if you can have another moto G or E, you can temporarily swap the batteries to check where the fault is. If the swapped battery gets charged in your phone well, it simply means your battery is defective. Else, viscera.
Click to expand...
Click to collapse
Sounds like a good idea. I will try that..!
Same issue with MOTO E (Need local service guy details)
Hey Rajen,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
---------- Post added at 07:21 AM ---------- Previous post was at 07:15 AM ----------
narayanand said:
I tried to fix it in Ritche Street (a market place for electronics in Chennai, India) and got it fixed in 5 hours for Rs.1100 (after heavy bargain).
First try my higher amperage charger suggestion and if still not working try as I did.
Regards,
Narayanan
Click to expand...
Click to collapse
Hey Narayanan,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
Vignesh
Hi Vignesh,
The service center in Ritche street is known as "Crescent Cell Phone Service". Their contact numbers are: +919840172678 and +914443227750. Their address would be "13/38 Wallers Road, Off Mount Road".
If you approach Ritche street and Mount road junction from LIC/Spencer side, the road on your left soon after subway entrance and India silk house is the Wallers road. The first notable shop at Wallers road is Sony service centre and in that side is this shop. This is a very small shop, probably of three feet wide and very easy to miss.
They first analyse the device and will give you an estimate. If you both agree for it, they will proceed for repair. If the repair is not successful, they will not charge you at all. The rate they quote will be on high side and can be bargained only by pleading.
In my case they did not fix the issue, rather they simply disabled the vibrator. When they asked Rs.1400 for that, I negotiated that had if they fixed the issue I am happy to pay the amount and I am not happy to pay Rs.1400 just for disabling the vibrator. After heated argument they did not oblige and fortunately I had only Rs.1100 with me. When I said I have that much only, they accepted Rs.1100.
vjyvgns said:
Hey Rajen,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
---------- Post added at 07:21 AM ---------- Previous post was at 07:15 AM ----------
Hey Narayanan,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
Vignesh
Click to expand...
Click to collapse
I am yet to go to a local service center in Bangalore. Higher amp charging did not work for me. I will go to SP Road in bangalore soon(known for its local electronic market) and see if I get lucky. All the best Vignesh.
Thanks guys,
Rajen
Check out the disassembly videos on youtube . Disassemble the phone , dry out all the components and dry with rubbing alcohol and give it a try it may work .
joshirajen said:
I also have a similar issue, My phone was water damaged, kept it in rice for almost 3 days. Kept it in changing for a while, tried pressing the power button for 2-3 minutes, I didn't get any boot options but it showed 0% Charging and then showed Motorola Logo and the screen goes off again. I tried several times but same issue. It goes up till Motorola logo which shows 'M and powered by android' then again goes off and shows 0% Charging. :crying:
I feel there's still life in my Moto G as it shows the charging % and motorola logo but doesn't turn on. Any help will be appreciated.
Thanks in advance.
Rajen
Click to expand...
Click to collapse
Let me tell you what you did wrong . had my previous experiences with water issues with Xperia ( non waterproof ) devices.
If there is a water damage, there is a hidden light in the phone which will glow in red, due to which the service centre guy can tell about water damage just by looking the phone or behind the back cover , this light is not noticeable under normal conditions.
The problem with water is not damaging your motherboard, its that when you powered on the device after getting wet, water is present in the battery terminal or openings like sim slot or micro sd slot, so from there short circuiting can occur. In my case the phone was not running on battery but running directly on ac power ( that time battery was removable ) . due to water in slots like micro sd, my charging circuit got fried, and company will try to replace the whole circuit rather than replace the charging circuit ( cost 1-2 thousand in total ).
So, my opinion is to get philips screwdriver and open the battery to see if water is still accumulated there or any burnt out circuit is there, and ask them specifically to change the charging circuit. if that doesnt solve your problem, then you can purchase motherboards from ebay.com , you will get a good deal and good stuff too ( they ship to india ).
When you go to them just tell that your phone is not charging. act like you don't know about water, for that you must open the phone and dry it out. using blower ( from a distance , as blower gives a warm air ).
---------- Post added at 10:19 PM ---------- Previous post was at 10:17 PM ----------
joshirajen said:
I also have a similar issue, My phone was water damaged, kept it in rice for almost 3 days. Kept it in changing for a while, tried pressing the power button for 2-3 minutes, I didn't get any boot options but it showed 0% Charging and then showed Motorola Logo and the screen goes off again. I tried several times but same issue. It goes up till Motorola logo which shows 'M and powered by android' then again goes off and shows 0% Charging. :crying:
I feel there's still life in my Moto G as it shows the charging % and motorola logo but doesn't turn on. Any help will be appreciated.
Thanks in advance.
Rajen
Click to expand...
Click to collapse
vjyvgns said:
Hey Rajen,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
---------- Post added at 07:21 AM ---------- Previous post was at 07:15 AM ----------
Hey Narayanan,
I have the same issue with my Moto E. But, Its not just water. It was in beach. I had the phone in my pocket and got strolled in beach. Realized the stupidity in the first two minutes and dried it out. Initially, i thought there won't be any issues as i have seen some youtube videos of phone submerged in water for 5 minutes.
But, at first phone showed the Motorolo logo (With powered by Android below). And then nothing.. I tried to charge it with motorolo charger and the high amp chargers. But no use. Now, i don't see that logo as well. Later found out the issue is only with the Screen. Yes, when i called the phone it did ring.
Visited the authorized service center (Trident, Nungambakkam, Chennai). After two days of inspection they reported both the motherboard and the display has died and its better to get a new Moto E than repairing it Its completely insane considering that the phone is only three months old. I am yet to get the device back and planning to visit few local service centers before declaring to rest the device in peace.
It would be really helpful if you could share the Ritchie street repair center details.
Thanks,
Vignesh
Click to expand...
Click to collapse
Moto E is less water resistant than Moto G .
And beach water is salty ( means ions to conduct electricity ) and in that case both Moto G & E are Zero resistant.
---------- Post added at 10:24 PM ---------- Previous post was at 10:19 PM ----------
narayanand said:
Hello Rajen,
Probably as you say your phone might be having life left. To me it appears like a completely drained battery that is scaring you.
My suggestion is to use a high amperage charger (like any tablet charger or any phone charger where the output amps is in the order of 2A or 1A) for a short period of time, until you see at least 10 to 20% of battery charge. Do not attempt to switch on the phone until at least that amount of battery is charged. If you still do not able to start up, take it to your local experts (not the service centre guys, unless it is in warranty and they did not reject your claim due to water damage).
In my case the authorised service centre guys had my phone for 2 weeks and finally said I had to change the motherboard, which Motorola had not authorised to do for phones not covered under warranty (in my case though it was only 3 months old, it was declared to be not under warranty due to water damage). At the end of 2 weeks they returned the phone as it is. I tried to fix it in Ritche Street (a market place for electronics in Chennai, India) and got it fixed in 5 hours for Rs.1100 (after heavy bargain).
First try my higher amperage charger suggestion and if still not working try as I did.
Regards,
Narayanan
Click to expand...
Click to collapse
Dont try anything funny on a wet and dead phone, presence of moisture or faulty circuit can lead to bigger problems.
Related
Hi,
I own a moto g which accedentally dropped in water. i took it off and it was working fine for few min. After some time i noticed some water inside my screen and my touch was not working. I left my phone for some time. After an hour when i restarted my phone my touch was working. To dry down the water, i kept my phone under shady sun light for about 2 hours. Now when i try to switch it on the led light is blinking 3 times as if it do when the battery drains. I tried to charge my phone and now the LED light is blinking and later it stopped.
my doubt is If my circuits are crashed will the LED light blink. Because i used my phone before if completely dried off.
Can any one say weather to keep hopes on my phone of getting it back or not.
I also had the same problem on the same day you faced, On 31st jan 2015, by mistake I dropped my phone inside a tub full with water, I took it out immediately it was working fine then but after 10 minutes the battery % got down from 30% to 11% suddenly, then I dried it off in the sunlight for almost 2 hours and also kept it in rice for 2 to 3 hours it worked fine but at night when I was talking to a friend the phone suddenly got disconnected and no sims detected message came up then I switched it off and tried restarting it but it never did, then I removed the sims and kept it open under the fan for the whole night and next day I went to the official service centre and handed it over to them it is now in the service centre and they told me that the motherboard is damaged, I did not mentioned anything about the water damage actually, I told them only that my phone is not restarting, since my phone is under warranty the company will provide the motherboard chip and I don't have to pay anything but the thing is that I am very sad because I had recently updated it to lollipop 5.0.2 which was amazing I was really enjoying it but suddenly this happened and I don't think my phone will be the same which it was......:crying::crying
Posted in the wrong thread.
@sivasis Also its not right to deceive moto, you dropped in water and didn't tell them. It was your fault that its damaged not theirs. That's fraud bud.
Sent from my XT1023
@alex_is_the_1 I am not blaming Motorola company the thing Is I am just sad that I had many important things in my phone and I loved my phone, the service centre people are taking a lot of time to repair it any day I call them they will just answer that it will take 10 more days and I am pissed. :crying: :crying: :crying: , I am feeling very bad without my phone actually.
sivasis said:
@alex_is_the_1 I am not blaming Motorola company the thing Is I am just sad that I had many important things in my phone and I loved my phone, the service centre people are taking a lot of time to repair it any day I call them they will just answer that it will take 10 more days and I am pissed. :crying: :crying: :crying: , I am feeling very bad without my phone actually.
Click to expand...
Click to collapse
I never said you blamed them, I simply said you are deceiving them. If you look under the warranty conditions warranty is void of you caused the malfunction. Which you did by dropping it in water. It may have been an accident but moto does not legally have to fix your mess up. Understand?
Sent from my XT1023
jeevan2893 said:
Hi,
I own a moto g which accedentally dropped in water. i took it off and it was working fine for few min. After some time i noticed some water inside my screen and my touch was not working. I left my phone for some time. After an hour when i restarted my phone my touch was working. To dry down the water, i kept my phone under shady sun light for about 2 hours. Now when i try to switch it on the led light is blinking 3 times as if it do when the battery drains. I tried to charge my phone and now the LED light is blinking and later it stopped.
my doubt is If my circuits are crashed will the LED light blink. Because i used my phone before if completely dried off.
Can any one say weather to keep hopes on my phone of getting it back or not.
Click to expand...
Click to collapse
You must have had disassemble the device (specially the battery) first then clean it with lacquer thinner before you dry.
Or better to take it in Service Center.
@alex_is_the_1 Whatever be the matter the good thing is today I got my mobile fully repaired and I did not have to pay anything and the bad thing is it has kitkat 4.4.4 version, I have to again download that lollipop update
So my nexus 5 took an unfortunate trip into the ocean with me a month back. It was fairly dead. I couldn't get it do much of anything, even after complete disassemble, a flush with distilled water, then alcohol, and an extended multi day drying time that started with 4 hours in direct sun, then 44 hours in a rice bag.
I was messing around with it the other day, and got it booting, but the touch screen was dead. I was able to use if fully with the help of an OTG cable, usb hub, keyboard and mouse. I decided since everything worked great, I would order a new screen and a new battery(since the battery was draining very fast).
So i ordered a completely front panel assembly, including bezel, touch screen and LCD and I ordered an OEM battery. I installed the parts carefully once they arrived, everything was working fantastic! Well..... almost. The battery drain was still there. I would loose 4%-8% in airplane mode, and had 0 wakelocks. So i disassembled again, cleaned all the boards again in warmed distilled water and a tooth brush, then flushed with alcohol, and put in rice for about 48 hours. I reassembled, did a complete format from fastboot and reloaded everything from a google factory image. The battery still drained 4%-8% per hour, even in airplane mode. I disassembled again, and disconnected everything besides the battery, the charge board and the LCD cable. Performed a factory reset, booted up and didn't log into anything or touch anything. Put the phone in airplane mode again, still draining 4-8% per hour, with NO screen on time and no wake locks.
I figure 4 things could be going on.
1.) Main board is fried
2.) Charge board is fried.
3.) The original OEM battery was draining fast because the LCD was water damaged, and this "OEM" battery is a really bad fake with extremely small capacity?
4.) This LCD is somehow causing a battery drain even with screen off because if a cheap fake?
Having said that, the LCD looks and works great, and the battery looks great, just like an OEM battery.
If anyone has any suggestions please let me know.
Better off replacing water damaged phones
He's right this time. Could be almost anything, especially after exposure to salt water.
Sent from my Nexus 5 using Tapatalk
Op did you buy the moto maxx?
@urushiol
dicecuber said:
Op did you buy the moto maxx?
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I take it you saw my thread over at:
http://forum.xda-developers.com/dro...xt1225-umts-hsdpa-bands-t3106760#post60811984
Not yet, I am worried about that 900mhz band support and can't find a clear answer. It looks like it does work on 900mhz UMTS, but that its just not advertised in Brazil. I want to be sure though, its an expensive phone.
Wanted to add, i narrowed the nexus 5 issue down to a mainboard issue. I setup airdroid on the phone, powered off, disconnected there screen and charge cable, powered back on and accessed the phone via airdroid.
Still drained just as fast, so the issue must be mainboard or battery. And since it did it with the old battery, i assume its the main board. I would love to find one for cheap, but they seem scarce.
If anyone has a D820 main board, or knows where I can find one, let me know. I would pay 80 bucks. Would pay 50 dollars for one with a dead ESN number so long as everything else worked.
Hi all
I have had my nexus 5 for a while now and just as i was flying overseas some strange things happened.
First the vibration stopped working which i knew was a loose connection on the back of the phone. Holding that area down would get it working again. Then the touch display stopped working. The LCD worked but could not touch anything to unlock the phone. I disassembled the phone and assembled it again and strangely it worked again although i didnt see anything obvious. Then is happened again...
I disassembled the phone and played around with it for a while and noticed if pressed down on the connection where the flex cable connects to the motherboard it would work again. but when i would release the pressure it would be funny again. I did this a number of times until eventually the whole LCD/blacklight should shut off. Now i can rarely get it to display anything. The phone is working because the LED light would flash and i can hear the messaged coming through. I just cannot see anything.
I replaced the flex cable with a new one and still the same issue. I replaced the LCD + digitizer + frame and still the same issue. I guess its the motherboard. Can i fix this ??
Now for some more issues:
I bought a broken Nexus 5 while overseas and i swapped the motherboard out and everything works! So it as definitely the motherboard. However, the second motherboard is having issued the the battery. I have every indication the battery is charging. However the battery percentages is stuck on 40%. It would flicker around 39% 40% instantly and when looking at the battery graph on the phone it is noisy, it is not a constant line. The percentage is not a true indication of the battery charge. I cannot get the phone to turn on just by the battery itself no matter how long i charge it for. I have swapped batteries out and i still get the same issue. I have swapped flex cables and still the same issue. Could it be that the second motherboard is also damaged??
I used the amphere app for a while while i had some power and it shows 100mA while charging but a voltage of 0V! When I unplug the cable it will shutoff. Sometimes i cannot even boot it up while charging.
Amphere showing 1%
h**ps://drive.google.com/open?id=0B9KF5ld-Rlu_VWY2eHA5VXE4R3M
What is wrong with these two motherboards?! I do not see anything obvious on the board itself.
I now see the new Nexus 5X is out but i am hesitant in buying it...This is the first phone i have had major issues with.
PS, i gave the latest updated
Thanks for your help guys. I will provide whatever information i can.
It sounds like your 1st phone is having the same problem I have with mine, which is described here: http://forum.xda-developers.com/google-nexus-5/help/main-board-socket-flex-cable-super-t3217281
Use a magnifying glass to see if any pins on the socket are broken. I still don't know if it's fixable.
ourandroid said:
It sounds like your 1st phone is having the same problem I have with mine, which is described here: http://forum.xda-developers.com/google-nexus-5/help/main-board-socket-flex-cable-super-t3217281
Use a magnifying glass to see if any pins on the socket are broken. I still don't know if it's fixable.
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thanks for that. I believe this is the same problem also.
Although i cannot find any abnormal pins...
Macro shots of suspect connection:
https://drive.google.com/folderview?id=0B9KF5ld-Rlu_S2hwUDhlQUJlN2c&usp=sharing
I dunked half of my phone, the top part in tap water, to clean and cool it. After probably 10 minutes it went crazy. Stupid me, and being fully confident that water damage is not the problem, I restarted it and charge it... From 67% the battery says 20 and it does not go up. After several restarts, I thought maybe it's the water.
So i closed it and check the sim card tray and surprisingly it has water inside. Even turned off, the phone suddenly vibrated for ~15 minutes. Now my phone is turned off and soaked in rice for hours. What should I do? Is there hope? I do not have warranty, did not buy it here in my country. =(
its basic rule! whenever water enters/touch to any electrical items, NEVER switch on until fully dry
since you may already have damanged! its best to take it t othe service centre! or atleast some workshop to a person who is fully qualified desambling and assembling xperia!
if i were you i may have opened all lids of the phone and sun dry it for few hours! may shake a little for any drops in side! , later after i feel it has dried, i would have put it on charge and see what LED it blinks! (over night)
if red led coming then there is HOPE and fone may come back to life in couple of days of charging!
YasuHamed said:
its basic rule! whenever water enters/touch to any electrical items, NEVER switch on until fully dry
since you may already have damanged! its best to take it t othe service centre! or atleast some workshop to a person who is fully qualified desambling and assembling xperia!
if i were you i may have opened all lids of the phone and sun dry it for few hours! may shake a little for any drops in side! , later after i feel it has dried, i would have put it on charge and see what LED it blinks! (over night)
if red led coming then there is HOPE and fone may come back to life in couple of days of charging!
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Hi! I have been drying it for 2 days, and I tried turning it on, and it does nothing. Though I charged it, LED turned red, screen showed charging though it buzzes continuously. So I removed it and I'll probably bring it to a repair shop. Do you think it still has a chance?
mugglearchitect said:
Hi! I have been drying it for 2 days, and I tried turning it on, and it does nothing. Though I charged it, LED turned red, screen showed charging though it buzzes continuously. So I removed it and I'll probably bring it to a repair shop. Do you think it still has a chance?
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well to be honest some part is damaged and needs replacement. try taking it to repair shop, does your country have xperia workshop?
Today I noticed that galaxy s6 won't charge anymore. Tried different cables and chargers.
If I move charger cable a bit it, 'charging logo goes on' and nothing else. Also somehow I managed to turn on the device but it showed 0% and after couple sec it went off.
What could be the problem? Charging port or battery ?
Regards
Its been happening to as well.. but because I wet it once...
eddyys said:
Today I noticed that galaxy s6 won't charge anymore. Tried different cables and chargers.
If I move charger cable a bit it, 'charging logo goes on' and nothing else. Also somehow I managed to turn on the device but it showed 0% and after couple sec it went off.
What could be the problem? Charging port or battery ?
Regards
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Have you ever dropped it in water ?
Mine did this a few weeks ago until I blew into the charge port and then it was fine. It didn't really look that dirty so I was surprised it worked.
If you already replace the cables it must have something in the USB port on your phone, try cleaning with a thin pin, it helped me more than once.
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
eddyys said:
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
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Think you've got 2 options here, if you are capable of taking apart the phone you can see the level of corrosion and see if you can clean things up or take it to a 3rd party and get the charging port replaced.
sofir786 said:
Think you've got 2 options here, if you are capable of taking apart the phone you can see the level of corrosion and see if you can clean things up or take it to a 3rd party and get the charging port replaced.
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I had some experience when I was changing some parts for LG G4 and galaxy s4. Hopefully it's similar.
Do you think that I should replace that port? as it's charging now.
eddyys said:
I had some experience when I was changing some parts for LG G4 and galaxy s4. Hopefully it's similar.
Do you think that I should replace that port? as it's charging now.
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I think for the time being see how it goes, maybe what happened is when the charger was inserted at centre it may have worn away some of the corrosion on the pins when the contacts rubbed against each other, but long term id look at getting it replaced.
sofir786 said:
I think for the time being see how it goes, maybe what happened is when the charger was inserted at centre it may have worn away some of the corrosion on the pins when the contacts rubbed against each other, but long term id look at getting it replaced.
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That's really good point. I know that for the car you can use spray against corrosion and the corrosion goes away. Would that be something that can be used for the phone and some stick to clean it ?
eddyys said:
That's really good point. I know that for the car you can use spray against corrosion and the corrosion goes away. Would that be something that can be used for the phone and some stick to clean it ?
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You have to becareful with anything that's liquid based, as it could possibly cause a short so becareful with that.
The lg and s4 would have been a lot easier to work on. I've had a few lg phones apart since they always break on me and their one upside is that they were very easy to fix.
eddyys said:
Thanks guys for your replies. I took the device to the warranty service in one of the European countries, they checked and refused to fix. They said that there is a corrosion inside the charging port. As it is my brothers' phone I cannot confirm if the phone was wet or something. He just said that he tend to use his phone when it was raining outside. The best part was when I went to the service she plugged in with her charger and phone started to charge, but I still agreed to check the phone. Now I got refused warranty and not sure what to do next.
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I'm form Israel and here we got lots of 3rd party phone labs that fixes phones.
If its like that there too, use them.