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Having problems with the touch screen on my sensation and this has now happened on my secound phone! both phones were ok out of box but after a few days first noticed problems from lockscreen as phone would not always unlock when draging app icon into circle then slowly geting worse until would take several swips on screen to even unlock! then started noticing similar problems in norm opperation? sometimes works ok but some times freezes up have tried factory reset and no differance. very strange having this problem on two phones?
Does the touch screen stop working completely?
Mine did that on Monday, had to get a replacement.
it seams to stutter once awake works slightly better? but still not responsive
I've noticed that the proximity sensor and gyroscope are being used aggressively to filter accidental screen presses.
For example, if I place my sensation flat on a table, the lock screen is very hard to unlock. If i place my other hand near the proximity sensor at the same time (or tilt the phone towards me) it unlocks easily. Until I identified this functionality I was beginning to think my right index finger was unsuitable for touch screens (since when placed on a table I tend to use my right hand, but otherwise use my left to unlock).
Hopefully this will be tweaked with future updates.
Sent from my HTC Sensation Z710e using XDA App
Many thanks I hope itd that simple?
I am having the exact same problem, for example on the lock screen I would swipe up but the ring will move slightly, and one icon I.e the camera icon will move towards the ring, another grip which is buggin me is that it will miss screen taps, I.e when texting or clicking an icon one tap will go unnoticed by the device resulting in either a missed letter, or the app not opening. This also goes for the 4 command buttons at the bottom, it happens on these too. I also get the occasional lock up.
Factory reset did not work
All of you are you using Sense, and no other launcher?
i900frenchaddict said:
All of you are you using Sense, and no other launcher?
Click to expand...
Click to collapse
Had the exact same issue on my first phone but i was using adw launcher, not installed it on my second phone and had no issues at all
Sent from my HTC Sensation Z710e using XDA Premium App
I am currently using launcher pro, but even using the htc stock launcher the problem still arises. When I did a factory reset, the problem was still apparent when entering my pin number for the first time.
Kurisu87 said:
I am having the exact same problem, for example on the lock screen I would swipe up but the ring will move slightly, and one icon I.e the camera icon will move towards the ring, another grip which is buggin me is that it will miss screen taps, I.e when texting or clicking an icon one tap will go unnoticed by the device resulting in either a missed letter, or the app not opening. This also goes for the 4 command buttons at the bottom, it happens on these too. I also get the occasional lock up.
Factory reset did not work
Click to expand...
Click to collapse
As I stated before, I experience this problem but it only occurs when the phone is laid flat and my hands are well away from the proximity sensor at the top left of the screen. I can say that the part you are describing with the lock screen is 100% the same problem I come across in certain situations.
Please test to see if the problem is still present when the phone is tilted in your hand and, if you are laying the phone flat when you experience the problem, try putting your other hand near the proximity sensor when you try to unlock.
If this happens as I describe then it is most likely a software bug which only affects users who have particular phone use habits.
Saying that, as you are having quite severe symptoms, during general use, it may be that you have a faulty proximity sensor in your phone - leading to missed screen taps when the phone thinks you are not touching the phone.
Well I laid the phone flat and unlocked it no less than 20 times, each worked flawlessly no problems at all..... Seems to have me baffled
Yes I've been having the same problem. First noticed it when trying to unlock it (phone was lying down), couldn't get the circle to move. Have had one complete touch-freeze. No input possible, however volume and power button worked. Took the battery out, restarted, and it worked fine.
I notice that input can be difficult sometimes, hit and miss or just have to push harder. Strange. Seems like a software issue to me.
edit: just had the same issue - circle wouldn't move. After picking the phone up I was able to unlock it, however still not as easy as it should be, a bit jerky.
Both my evo and my g2 had a grounding issue, for example if I had the phone laying down on the couch or bed, the screen would not respond to touch but if touch the phone with a finger and try to unlock it with my other hand it would work normally. So it seems to be a common problem with some HTC devices
Sent from my LG-P999 using XDA App
aim1126 said:
Both my evo and my g2 had a grounding issue, for example if I had the phone laying down on the couch or bed, the screen would not respond to touch but if touch the phone with a finger and try to unlock it with my other hand it would work normally. So it seems to be a common problem with some HTC devices
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
The wildfire (my friend's got one) has this problem too. You have to keep touching the metallic housing for it to detect any taps.
You are correct, aim1126. I never considered grounding to be the cause but after re-testing it clearly is.
I guess it is a side effect of having a conductive unibody. So basically there will be no software fix, we just have to keep constant contact between our hands and the unibody. I wonder whether a rubber bumper would actually make this problem worse?
Edit:
Actually, the screen seems to adapt to not being grounded properly after a couple of presses. It works fine for me by the third time I touch the screen - weird. Well at least it is only a minor annoyance!
Sent from my HTC Sensation Z710e using XDA App
aim1126 said:
Both my evo and my g2 had a grounding issue, for example if I had the phone laying down on the couch or bed, the screen would not respond to touch but if touch the phone with a finger and try to unlock it with my other hand it would work normally. So it seems to be a common problem with some HTC devices
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
My wife uses a G2 and I wouldnt call it a grounding "issue" honestly seems like more of a feature to make sure you ment to engage the screen.. Its kinda cool IMO
As far as the screen being laggy this sucks since I wanted to upgrade from my Vibrant to the Sensation.. I also am not sure its a software issue you guys are having.. I am running Sense 3.0 with gingerbread on the G2 and it is very smooth.. The option to silence a call or tirning on speaker phone by turning the phone over is neeto torpedo..
I'm having the same issue, from lock screen I drag the circle up and it just stutters. After a few tries it usually works, once unlocked the touch screen appears to work fine. I'd expect the issue would continue after unlock if it was a hardware issue.
mr_wi said:
I'm having the same issue, from lock screen I drag the circle up and it just stutters. After a few tries it usually works, once unlocked the touch screen appears to work fine. I'd expect the issue would continue after unlock if it was a hardware issue.
Click to expand...
Click to collapse
I made a video about the issue here, where you can see that the touchscreen problems do indeed persist after unlocking. Especially when typing and scrolling.
http://www.youtube.com/watch?v=Bk1BlXZQDrU
bcpk said:
I made a video about the issue here, where you can see that the touchscreen problems do indeed persist after unlocking. Especially when typing and scrolling.
http://www.youtube.com/watch?v=Bk1BlXZQDrU
Click to expand...
Click to collapse
That's very bad. Flaky lock screen is not good, and the example of not being able to scroll through apps without it running one is a killer. There are many times when scrolling through a list of selectable items is necessary.
Are you going to exchange the phone?
Have my hopes set on the Sensation, so would really like to find out what the resolution is.
happens in the pocketnow review that brandon just put up
http://www.youtube.com/watch?v=nlSvcOkoEwk&hd=1&feature=player_detailpage#t=143s
It appears that both LG and T-mobile are putting a LOT on the hope that this update has indeed fixed all of the problems plagued with the G2X. But to be honest with you, I only notice 2 differences with the update...gps and data speed.
Problems I'm still having:
Random reboots
Lock-ups when switching from USB storage on to off
Sleep of death (try to wake the screen with the power button, and you can see some kind of slight light behind the black screen, but requires a battery pull)
Camera is dark, dark, dark
MP3 Ringtone at max volume when call is coming in is distorted
I will edit this if I think of more, but I have to go handle some business en el bano.
Please reply if you are having these issues, not having these issues, or if you have other issues.
mmapcpro said:
It appears that both LG and T-mobile are putting a LOT on the hope that this update has indeed fixed all of the problems plagued with the G2X. But to be honest with you, I only notice 2 differences with the update...gps and data speed.
Problems I'm still having:
Random reboots
Lock-ups when switching from USB storage on to off
Sleep of death (try to wake the screen with the power button, and you can see some kind of slight light behind the black screen, but requires a battery pull)
Camera is dark, dark, dark
MP3 Ringtone at max volume when call is coming in is distorted
I will edit this if I think of more, but I have to go handle some business en el bano.
Please reply if you are having these issues, not having these issues, or if you have other issues.
Click to expand...
Click to collapse
Only problems ppl complaining about is not having lg camera in gb
Sent from my GT-P1000 using Tapatalk
mmapcpro said:
Problems I'm still having:
Random reboots
Lock-ups when switching from USB storage on to off
Sleep of death (try to wake the screen with the power button, and you can see some kind of slight light behind the black screen, but requires a battery pull)
Camera is dark, dark, dark
MP3 Ringtone at max volume when call is coming in is distorted
Click to expand...
Click to collapse
So basically this update has fixed nothing?
I had no problems before update except for some minor black light bleed. After update I had a few sleep of death issues happened 4 time in the few days running the update. Yesterday I flashed the rooted update and have had No problems yet.
Sent from my LG-P999 using XDA Premium App
It fixed my wifi, it's like night and day now. Battery has very slightly improved. LG camera is gone. Overall though, I'm happy.
I was happy but just had a random shutdown. First one hopefully last. That is with the update
Sent from my LG-P999 using XDA App
I really HATE the new buttons on the keyboard...as well as the fact that double hitting spacebar no longer equals a period. I know they're petty, but they annoy the f*** out of me.
bballcat03 said:
I really HATE the new buttons on the keyboard...as well as the fact that double hitting spacebar no longer equals a period. I know they're petty, but they annoy the f*** out of me.
Click to expand...
Click to collapse
Should be a setting under the keyboard settings to re-enable the double tap period shortcut.
G2X CM7
omarsalmin said:
So basically this update has fixed nothing?
Click to expand...
Click to collapse
I know right? Since I updated my phone still won't help me make an army of tiny, laser toting robot minions. Stoopid LG.
Sent from my butt using XDA Premium App
My problems got worse. GPS won't lock on now, and when it does, it's like 30 miles off.
Getting more freezes and reboots.
Finally decided to try a warranty replacement!
The update fixxed all the reboot problems for me, however my GPS still takes forever to get a fix, and once when checking for a text message i was expecting, i would turn the screen on and off every 15 seconds or so for about 2 minutes, which eventually led to the screen getting stuck. Everything seemed to work (slight vibrate when using the unlock slider, able to feel buttons being touched through the vibration), just the screen was frozen. Weird bug, was fixxed with a battery pull and a restart though.
for those wanting the lg camera app on gingerbread, couldnt you just make a backup of the application with titanium backup and restore? Or is it not compatible on gingerbread?
Sent from my HTC Glacier using XDA Premium App
I have the following issues:
1. Phone turned off while charging overnight
2. During calls, it cuts in and out almost constantly (or every several seconds)
3. Battery life hit the crapper (due to Juicedefender not turning off radio and bloatware present again since I'm not rooted anymore)
I haven't gotten any reboots or lockups, yet
Wifi is pretty solid now
Somewhat better performance, although it lags a bit when woken up
d12unk13astard said:
for those wanting the lg camera app on gingerbread, couldnt you just make a backup of the application with titanium backup and restore? Or is it not compatible on gingerbread?
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Not yet compatible.
G2X CM7
Lakonikos said:
The update fixxed all the reboot problems for me, however my GPS still takes forever to get a fix, and once when checking for a text message i was expecting, i would turn the screen on and off every 15 seconds or so for about 2 minutes, which eventually led to the screen getting stuck. Everything seemed to work (slight vibrate when using the unlock slider, able to feel buttons being touched through the vibration), just the screen was frozen. Weird bug, was fixxed with a battery pull and a restart though.
Click to expand...
Click to collapse
Regarding GPS, just curious if you have wireless networks enabled under Settings > Location and Security
G2X CM7
Just got the OTA this morning and I've noticed much faster GPS lock and vastly improved call quality (no more drop outs!). Only been a few hours though so this is just my initial impressions. Would love it if the battery life improves but I'll have to wait and see.
My phone is way faster now and I even got a quadrant score above 3000 but it's locked up and rebooted 3 times today so I have mixed feelings.
Sent from my LG-P999 using XDA App
cuda340 said:
My phone is way faster now and I even got a quadrant score above 3000 but it's locked up and rebooted 3 times today so I have mixed feelings.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
My Quadrant speeds are the same as before... Around 2800.
I've had several random reboots today and only had maybe 4 over the last 3 months with Froyo. Trying out some different ROMs, xboarders tweaked, to see if that corrects some of the problem.
Hi. I write for AOL News and am looking for some feedback on the droid charge. I've used two different phones so far and found several bugs that no one has apparently been focusing on:
1.The camera/camcorder will freeze the entire phone sporadically forcing the user to reboot the system. This occurs about 1 in every 8 times the camera is used. especially if it's on more than a minute or two.
2. Clicking the 'Message' Icon will open the browser or even 'settings'. Again, forcing reboot.
3. The 'brightness' automatically changes to 0 even when the 'auto' option isn't selected and the phone isn't outside.
4. This one constantly happens; when in phone mode, the screen will go dark after only about 10 seconds and nothing will bring it back except hitting the power button. I've been told you're supposed to be able to 'shake' the phone to awake it out of sleep mode but this is not the case. Additionally, if you've set the power button to end calls, the phone will sometimes end calls on the first push and sometimes not.
The phone could be a great device but it's obvious there are SERIOUS design flaws inherent in the OS.
nikchapman said:
Hi. I write for AOL News and am looking for some feedback on the droid charge. I've used two different phones so far and found several bugs that no one has apparently been focusing on:
1.The camera/camcorder will freeze the entire phone sporadically forcing the user to reboot the system. This occurs about 1 in every 8 times the camera is used. especially if it's on more than a minute or two.
2. Clicking the 'Message' Icon will open the browser or even 'settings'. Again, forcing reboot.
3. The 'brightness' automatically changes to 0 even when the 'auto' option isn't selected and the phone isn't outside.
4. This one constantly happens; when in phone mode, the screen will go dark after only about 10 seconds and nothing will bring it back except hitting the power button. I've been told you're supposed to be able to 'shake' the phone to awake it out of sleep mode but this is not the case. Additionally, if you've set the power button to end calls, the phone will sometimes end calls on the first push and sometimes not.
The phone could be a great device but it's obvious there are SERIOUS design flaws inherent in the OS.
Click to expand...
Click to collapse
I haven't experienced any of the problems you bring up.
Sent from my Gummy Charged GBE 2.0 using xda premium
1. Are you sure that you are not pressing the power button while in the camera application. Doing so will toggle the screen lock and appear to freeze the phone.
Sent from my SCH-I510 using Tapatalk
I haven't experienced any of those issues either.
As for number 4, I think that was a conscious design decision. I don't really like it either, but you can use Tasker or Locale to detect when you're in a call and change your timeout to whatever you want.
nikchapman said:
Hi. I write for AOL News and am looking for some feedback on the droid charge. I've used two different phones so far and found several bugs that no one has apparently been focusing on:
1.The camera/camcorder will freeze the entire phone sporadically forcing the user to reboot the system. This occurs about 1 in every 8 times the camera is used. especially if it's on more than a minute or two.
Click to expand...
Click to collapse
Have not experienced on my stock Charge nor on my rooted Charge. Just tried both to try to get this to happen.
2. Clicking the 'Message' Icon will open the browser or even 'settings'. Again, forcing reboot.
Click to expand...
Click to collapse
Never had this issue on either phone.
3. The 'brightness' automatically changes to 0 even when the 'auto' option isn't selected and the phone isn't outside.
Click to expand...
Click to collapse
When you have the auto brightness turned off you can push and hold the notification bar and slide your finger to the right or left to raise/lower brightness. Is it possible you are doing this?
4. This one constantly happens; when in phone mode, the screen will go dark after only about 10 seconds and nothing will bring it back except hitting the power button. I've been told you're supposed to be able to 'shake' the phone to awake it out of sleep mode but this is not the case. Additionally, if you've set the power button to end calls, the phone will sometimes end calls on the first push and sometimes not.
Click to expand...
Click to collapse
The phone isn't supposed to be waken by shaking it. You can change the time-out timing through the settings. I've never hung up the phone via the power button so I can't even comment on that one.
The phone could be a great device but it's obvious there are SERIOUS design flaws inherent in the OS.
Click to expand...
Click to collapse
Out of curiosity, are you on EE04?
I have not experienced any of these on the 3 months with my phone. It locked up maybe once on the camera but never more than that.
I've had none of these issues and furthermore I second the above thoughts regarding locking three camera and the status bar brightness.
Sent from my SCH-I510 using xda premium
Count me in the camp that says I havent seen any of those issues. As far as the camera goes, the only issue is the substandard SD card that Sammy sends. You cannot record in HD because the card speed is too slow.
All the other issues you are seeing are unique.
Search these forums for them, if others have had the problem you will find someone asked about it.
If you do find them, I am sure that they will be very isolated.
I couldn't say about a totally stock phone as I flashed mine to gummy 1.9.1 on its very first boot, but I have never had a single problem with my phone.
I absolutely LOVE this thing, I have owned a TON of phones and IMHO this is hands down the best phone I've ever owned.
My boss bought a new Bionic last Friday and after playing with it for the day Friday I wouldn't swap my phone even for the Bionic (among other things, the screen SUCKS on the Bionic). My boss doesn't like it either, he is returning it tomorrow.
~John
Never experienced number 1,2 or 4. But I have experienced number 3. Only happens though every couple of weeks. Hardly ever basically. It is weird though. I have no idea why my brightness changes even with my auto brightness off. Still a great phone though.
Sent from my GummyCHARGED Charge using Tapatalk
kelmar13 said:
Have not experienced on my stock Charge nor on my rooted Charge. Just tried both to try to get this to happen.
Never had this issue on either phone.
When you have the auto brightness turned off you can push and hold the notification bar and slide your finger to the right or left to raise/lower brightness. Is it possible you are doing this?
The phone isn't supposed to be waken by shaking it. You can change the time-out timing through the settings. I've never hung up the phone via the power button so I can't even comment on that one.
Out of curiosity, are you on EE04?
Click to expand...
Click to collapse
Omg just read your post about the auto brightness. Never knew that. Thanks!
Sent from my GummyCHARGED Charge using Tapatalk
piizzadude said:
As far as the camera goes, the only issue is the substandard SD card that Sammy sends. You cannot record in HD because the card speed is too slow.
.
Click to expand...
Click to collapse
Mine must have come with a different card as I have had no problem recording in HD (I just tried it again to make sure)
ms0chez said:
Omg just read your post about the auto brightness. Never knew that. Thanks!
Sent from my GummyCHARGED Charge using Tapatalk
Click to expand...
Click to collapse
Lol, anytime!
It's a feature I don't think I could live without now.
I can honestly agree with ur first concern. My camera is wonky. I can take pics all day without flash enabled. But I turn on the flash and try to focus (tap to focus), and as soon as the pic is snapped, the screen goes black, causing me to do a battery pull. Happened to me on my former Charge, my current replacement Charge and my wife's Charge. Happened on stock unrooted, stock rooted, and with custom Roms on all firmware versions. And I can easily replicate it.
Sent from my SCH-I510 using XDA Premium App
Please use the Q&A Forum for questions Thanks
Moving to Q&A
nikchapman said:
Hi. I write for AOL News and am looking for some feedback on the droid charge. I've used two different phones so far and found several bugs that no one has apparently been focusing on:
1.The camera/camcorder will freeze the entire phone sporadically forcing the user to reboot the system. This occurs about 1 in every 8 times the camera is used. especially if it's on more than a minute or two.
2. Clicking the 'Message' Icon will open the browser or even 'settings'. Again, forcing reboot.
3. The 'brightness' automatically changes to 0 even when the 'auto' option isn't selected and the phone isn't outside.
4. This one constantly happens; when in phone mode, the screen will go dark after only about 10 seconds and nothing will bring it back except hitting the power button. I've been told you're supposed to be able to 'shake' the phone to awake it out of sleep mode but this is not the case. Additionally, if you've set the power button to end calls, the phone will sometimes end calls on the first push and sometimes not.
The phone could be a great device but it's obvious there are SERIOUS design flaws inherent in the OS.
Click to expand...
Click to collapse
Sounds like you have some sort of agenda. Seeing as how nobody here so far has experienced this issues your referring to, I would say nothing is "obvious" at this point, nor do any of the issues above seem to be "serious", save for maybe the camera lockup issue but that very well could be user ignorance.
jpolzner said:
Sounds like you have some sort of agenda. Seeing as how nobody here so far has experienced this issues your referring to, I would say nothing is "obvious" at this point, nor do any of the issues above seem to be "serious", save for maybe the camera lockup issue but that very well could be user ignorance.
Click to expand...
Click to collapse
I think the fact that he is a journalist with some very pointed questions is the dead giveaway for his agenda. He's looking for a sensationalist angle to play for an article. Whether it's against Verizon or Samsung, I don't know, but it's pretty certain he came here with an agenda.
jpolzner said:
Sounds like you have some sort of agenda. Seeing as how nobody here so far has experienced this issues your referring to, I would say nothing is "obvious" at this point, nor do any of the issues above seem to be "serious", save for maybe the camera lockup issue but that very well could be user ignorance.
Click to expand...
Click to collapse
Well put, I agree 100%
~John
never experienced those issues either..probably a android issue..
Sent from my Gummy Charged GBE 2.0 using XDA App
I've had my Charge for about three months. I ran bone stock EE4 for a few weeks and have been using the various iterations of Humble Roms ever since. I never encountered any of the 4 issues brought up by the OP.
As for HD recording, I recall posts mentioning that some phones shipped with class 2 and some with class 4 sd cards. I got a class 4 card in mine and I've never had an issue with recording HD. Likely the source of the recording issue.
A few weeks after I got my Pixel I started experiencing random screen locks while I'm holding and using the phone.
I have it set to Auto lock after 1 minute of activity but this can happen sometimes immediately after unlocking with the finger print scanner. Ive only noticed it happening while on my hour train commute but that could just be because that's where I'm using it the most consistently.
I talked to Google support via chat and they suggested booting into safe mode to see if it's a third party app causing the issue. Ive currently been using safe mode for an hour and it has happened but only once when it first rebooted.
Has anyone else experienced this? I've contacted Google support again and will update if they find anything.
Thanks
I have experienced this several times. I can't pinpoint what's causing it. I'm just glad someone else is seeing this happen as well. Hopefully someone gets to the bottom of it.
I use an app "Always On" which has a "timeout" feature.
The app uses AMOLED ambient display to put a clock and notifications on the screen.
I use it when going to bed or at night. The timeout feature uses Device Administrator access and causes the screen to go fully off after a while. Sometimes the app causes the Devices Administrator requires password "error," definitely.
I will test more and report, but earlier in week I noticed screen go off as you describe, as I've noticed now and again too, and I realized it was maybe exactly 3 hours since I freshly set a 3 hr timeout in Always On. At that point I was using my phone when the device locked.
Hmm.
Sent from my sailfish using XDA Labs
wilsonic said:
A few weeks after I got my Pixel I started experiencing random screen locks while I'm holding and using the phone.
I have it set to Auto lock after 1 minute of activity but this can happen sometimes immediately after unlocking with the finger print scanner. Ive only noticed it happening while on my hour train commute but that could just be because that's where I'm using it the most consistently.
I talked to Google support via chat and they suggested booting into safe mode to see if it's a third party app causing the issue. Ive currently been using safe mode for an hour and it has happened but only once when it first rebooted.
Has anyone else experienced this? I've contacted Google support again and will update if they find anything.
Thanks
Click to expand...
Click to collapse
Maybe a magnet causing interference? http://www.androidheadlines.com/2016/11/the-google-pixel-and-pixel-xls-screens-react-to-magnets.html
tejasm1 said:
Maybe a magnet causing interference?
Click to expand...
Click to collapse
OMG you just blew my mind. This is definitely what it is. When I'm sitting on the train I have my satchel on my lap which has magnetic clasps. I'll remember to keep it away from there in future. THANK YOU SO MUCH! :good:
I know this is an old thready but this blew my mind too! I think my juul is causing it, as it has a magnet on the end to snap to the charger. Never would've put two and two together. Thank you!
P4xl - Same random screen locking symptoms, NOT MAGNET related.
All of the responses in this describe the symptoms of the problem I have with my Pixel4xl, but not the description of the cause.
I most DEFINITELY do not have any magnets within any proximity to my phone.
It only has an Otterbox case, and will often lock when being actively used, while behind held at least 6" from any other object (except my hands).
Is anyone else experiencing this (non-magnet related issue)?
djdole said:
All of the responses in this describe the symptoms of the problem I have with my Pixel4xl, but not the description of the cause.
I most DEFINITELY do not have any magnets within any proximity to my phone.
It only has an Otterbox case, and will often lock when being actively used, while behind held at least 6" from any other object (except my hands).
Is anyone else experiencing this (non-magnet related issue)?
Click to expand...
Click to collapse
Yes I have the same issue where the phone locks itself randomly on 4XL. No idea what's going on I have a fabric case... Very annoying it happens all the time
I also have the same issue on the Pixel 4. No case, I'm sitting on my couch, no magnet within 6 feet, no electronics other than a remote control, yet my phone just sometimes locks.
Yes I'm facing this issue on my Pixel 2 as well, and no magnets near me!! Can someone Please help?
Hey guys make sure your buttons arent stuck to the frame
It's happening to me too on my pixel 4 xl. Did anyone determine a cause?
Same issue, no case on it or any magnet nearby. It's super annoying.
I had the same issue on my Pixel XL. Didn't think twice about it since it was an older phone, probably a bug with new os/old phone. But i just upgraded to the Pixel 4a and the same thing is happening! Is it related to smart unlock? The weather? Mars in retrograde?
djared704 said:
Hey guys make sure your buttons arent stuck to the frame
Click to expand...
Click to collapse
Definitely not the cause for me.
In my Otterbox case, when pressed, the volume buttons cause the volume interface to appear (which isn't happening),
and the power button has a distinct click when pressed (and when held, activates the nfc card payment interface).
A good guess, but unfortunately isn't the cause, in my situation. ??
Hi guys,
i'm having an issue with my HTC u11, basically when i'm using the phone randomly the swipe down screen (when you swipe the screen down from top to bottom to get the notifications) comes down.
For example if while i am writing a message then drop down screen will come down when i'm typing, i then have to swipe up and continue and again.
it happens more or less all the time and is quite annoying.
any ideas?
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
killa_byte said:
its okay, issue resolved. NOVA Setting had gesture switched on. Swipe down for notification menu, this was the issue. lol
PLease close the thread.
Thanks
Click to expand...
Click to collapse
Well i had the same issue. Was driving me mad! Thanks for the info.
I don't use nova and I have been experiencing this same problem so now what?
Sent from my SM-G955U using XDA-Developers Legacy app
Yeah i though the Nova setting had solved it but it seems to be back again for me, although not as frequent.
I also experience the keyboard collapsing randomly too. Anyone get that?
Hi guys, thought nova got rid bit guess not. I still get the issue. Would this be a software issue or do I have a fault with my hardware?
Any tests I can do?
I reported my issues to HTC and they replied with the following :
To test the function of the touch screen please follow the below steps
1- Dial *#*#3424#*#* > the press accept.
2- From the options, mark Line drawing test > then press run.
3- Then start drawing on the screen to check if there are parts that do not respond
The screen does not have any dead or unresponsive spots tho and the test passes without any issues.
Does anyone experience the keyboard collapses also?
I might do a full reset soon to see if that helps any. If not i will be getting back in touch with HTC.
Did all this as well, and all the tests that I've ran pass just fine. I've also done a hard reset and it didn't make any difference. I do notice that after a soft reset that it takes a while for it to happen again. It's annoying as hell so I will be monitoring this thread. Whatever you find out from htc please update this thread so we can figure out what the hell is going on.
Sent from my SM-G955U using XDA-Developers Legacy app
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
killa_byte said:
I also done the test and it was a pass.
I'm certain it's something to do with the software of htc. The UI has to have something wrong with it. Mind you it hasn't done it to me today yet and I'm nearly at the end of the day.
Has everyone got a case? Can't be case interference?
Click to expand...
Click to collapse
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
themuffinman said:
I turned off edge sense, I removed my screen protector and removed the case. It still does it when it's ready.
Click to expand...
Click to collapse
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
I have emailed HTC back advising them that others are reporting the issue so unlikely that it's a single handset issue.
Awaiting their reply. No doubt it will be along the same lines that @dobknobby got and have to go through the 10 day repair process.
Will update when I get a reply.
I have had the same problem, and I have done the a lot of the same steps;
I tried several different screen protectors, thinking that was causing the issue. I have had no screen protector on for the last week, and yep it still happens.
Shut off edge sense, still happened.
Tested the touch screen, and everything passed.
Last night I noticed that it seemed to be related to the pressure I was putting on the screen, if I pressed down harder on the screen and slide my finger left or right or up the notification bar would come down. Did some more testing and for awhile I was able to reproduce it about 50% of the time. I rebooted the phone into safe mode (hold power button down and then press and hold the power off option for about 5 seconds it will ask if you want to reboot into safe mode). In Safe mode I could not reproduce it, Safe mode disables ALL third party apps.
WARNING: when I rebooted my phone to go back to "normal" all of my widgets and groupings were not on the screens, had to re add them.
After doing all this testing last night, I have not seen the notification come down, but like someone said it seems to get worse the longer the phone is running before reboot.
I was going to do a hard reset, today but that sounds like that may not help.
Not sure if this is software, but with the testing I did last night it seem to work fine in safe mode. However I have wondered if it is something with the screen, like is flexing enough for the sensors at the top to react to the pressure/flex.
Well keep testing and report back.
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
OK, i have ordered HTC u11 this morning from amazon, but i guess i will cancel my order. Had many problems with htc phones in the past. Saw many reviews and thought that this one is perfect with no flaws... Ahh..... Already ordered some accessories for my new device... It's really a shame to read this kind of threads. Hope you guys will find a solution and hope that this won't be a hardware issue.
djbutter said:
I'm also having some issues with the touch screen, but it mainly happens with the keyboard. I like to swipe to type, but lately I've noticed that it gets really jumpy, causing thing errors.
At first i thought it was touchpal so i installed Gboard. Problem still occurs.
I also removed my screen protector and tried did the touchscreen test.
---------- Post added at 07:30 PM ---------- Previous post was at 07:08 PM ----------
I ran the line drawing test a bunch of times and yes, i now do see that mine fails to draw a continuous line on occasion. It only happens in the keyboard (squeezable?) area though.
I'm worried now that edge sense is damaging the touchscreen.
Click to expand...
Click to collapse
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
shivadow said:
Are you running app killers? Stop boost+ auto. Apps updating from gplay can cause you to be kicked out of the keyboard, it can also pause/stop YouTube vids.
The edge sense system is 2 sensors stuck to the inside of the edge of the device, along the aluminium strips, they shouldn't interfere with the screen at any time.
Sweaty hands and greasy screen can cause the screen to misread your touches and gestures.
Running low on internal memory (sdcard) can cause all sorts of issues. Make sure you ALWAYS have a couple of Gb free.
Try to replicate the problem in test mode.
Beamed in by telepathy
Click to expand...
Click to collapse
Personally I made sure to address all your points when trying to figure out what is going on. So none of this applies to me.
scotia_rfc said:
Does your keyboard collapse when you are typing? That happens with me. Really frustrating when you are typing quite fast then the keyboard just disappears. Then you end up tapping a link or something that was behind the keyboard. You then need to go back to the page you were on and start typing all over again.
Click to expand...
Click to collapse
It doesn't collapse for me, but i do occasionally have the notification shade pulled down.
dobknobby said:
Exactly same issue here. Very very annoying. As a HTC fanboy I'm quite dissapointed. Phone less than 2 months old. I actually spoke to HTC today, they said they would have to book it in for a repair... Takes up-to 10 business days... I said this is not acceptable! Waiting for a email back.
Click to expand...
Click to collapse
Same here, only I was told 7 to 15 business days. Offered to give c card to have a replacement shipped, but that is no longer an option with HTC.
So when I washed my M9, I was without a device for 2 days, but now that their phone is crap, it's going to be 3-4 weeks.
Unhappy....