Hello,
I am having an issue with 2 Galaxy S8+ (my brother and I), during calls randomly the other side will not hear me, it can happens after 5min or 30min, I can still hear him but he will not hear me and I have to hang up and re-call again.
During this happens, I noticed a message showing "Call retrieved " message, I'm not sure if I can disable it and why it is showing?
It is not network issue, as the coverage is really well and the signal doesn't drop, also this issue is first time I see and it didn't happen with other phones.
My phone model is the S8+ dual sim International Exynos.
Related
I have a One S on T-Mobile USA. I had the phone since the day it was released 6 months ago. A wierd noise started 2 weeks ago when trying to dial a phone number. As soon as I hit "call" and even before it starts ringing, you can hear a white noise similar to what you hear on a TV with no signal. The noise will stay throughout the call.
The issue happens the same way on received calls. My wife has a similar phone and no issue on her end. It is not ties to a specific location.
I tried diagnosing it with T-Mobile tech support, and at the end they replace the phone. New phone arrived yesterday and same issue exists!!!! I had the SIM card replaced today and no change.
Any suggestions?
I thought it was me because I was driving or at a bad place in my home but I was wrong. My edge drops calls almost exactly at the 30-40 minute mark in my phone calls. It has happened all week but it was really noticable when it dropped and I looked at the time during one conversation. Anybody have this happen to them? I was told to replace it at a store. And we all know how plentiful the phones are… .:/
I recently had this problem occur again. This is after having a new phone. I called t-mo tech support and they said that the facebook messenger app has been causing a lot of problems with the call connectivity of the phone. I just uninstalled the app and am waiting to make a long phone call to see if this was the true culprit.
sent from the Edge
I think its just T-Mobile. My calls disconnect all the time. And my phone says no network connection a lot. (Even before I got the Edge) I think when the network connection drops, so does the call. This was even worse for me on the Sprint network though so I just live with it now that I'm with T-Mobile.
Galaxy Note Edge- phone call dead
My problem is from time to time phone call will be dead like no sound at all on either side even though there is network signal and the phone is showing call duration. I have to restart the phone in order to make phone call then its fine for unspecified amount of time then it happens again. Had my Note Edge for 3 weeks now and its pain in the neck. BTW I'm from Australia.
I'm currently using the 3g AT&T Galaxy Watch S2 with a NumberSync on and for whole day, I wasn't able to get any calls.
Whenever someone calls me, it directs to 'this number cannot receive a call.'
It's weird since I can still receive a text message and I can still call from my end, just unable to receive any call, not even a voicemail. (Not getting on my phone and my watch)
And when I disabled the NumberSync, my phone suddenly worked like a charm.
NumberSync has been working nicely until today and I'm wondering what's going on.
Anyone has the same problem as me?
P.S. I talked to AT&T Customer Support for like 2 hours and they were not able to solve the issue. What my rep told me was it seems like an error from the AT&T Service side.
Mine did that too today!!!
So I found a quick fix to this issue, I turned the bluetooth off on my watch (with NumberSync On) and it seems working.
And the watch only says "Connected Remotely AT&T" rather than connected with bluetooth.
BTW, when I tried the combination of Bluetooth on + NumberSync Off, I couldn't get a call. It might have been just one day but at least this combination used to work when I found the problem 3 days ago. Now it just doesn't.. Only option I have for me right now is to completely disconnecting with bluetooth.
I have no Idea why there's a problem between having bluetooth on and getting a call.
This really disturbs me since disconnecting with bluetooth limits a lot of stuff, like I cannot control my phone music on my watch ..
I don't know who's to blame as in AT&T or Samsung but I hope this issue gets fixed.
P.S. I actually got an exchange on my watch thinking it might be a manufacturer error but nope, same problem.
paoloroeseke said:
Mine did that too today!!!
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I've had a strange long-term issue where the phone will ring for the party calling in, but won't ring on my end. No missed call shows up. It occurs about half the time with or without WiFi calling on. This issue has plagued me since my Verizon Note 4 with Verizon service, my T-Mobile Note 4 with T-Mobile, and is still occurring on my T-Mobile Note 5.
The only way I know I've missed calls is that I use YouMail's email notification service which lets me know that someone got to my YouMail voicemail even if they don't leave a message.
I thought it had to do with my poor (1-2 bar) service in my rural area but I've had WiFi calling on my past two devices, WiFi always on, and it still happens frequently. For example, I got three calls from my girlfriend while I was home today. Full WiFi signal strength the whole time. Her first call came through fine but the following two I never received any missed call for. The only reason I know she called was because of the email notification I received from my YouMail voicemail service. I have a new SIM card through T-Mobile so I know it's not that as it previously happened with my Verizon SIM and Note 4 while on their network.
Very frustrating. Any idea what is going on?
I can say that T-mobile wifi calling is not stable. It got so bad I had to turn it off and just deal with poor signal.
Is anyone having issues with calls lately? I have 2 S22 Ultras (Exynos) and they both do the same thing. When you are in the middle of a call, whether it is 2 or 3 min in, or 10 min, all of the sudden you dont hear anything anymore but the call is still there. If you hung up and call again, the call doesn't even connect. I literally have to put the phone on Airplane mode, and take it off to reconnect again in order for calls to work again. Both phones are on VDA software.
I had this issue on my snapdragon U1. Apparently my sim card was the culprit. Did you try changing that?
Nghtmare said:
Is anyone having issues with calls lately? I have 2 S22 Ultras (Exynos) and they both do the same thing. When you are in the middle of a call, whether it is 2 or 3 min in, or 10 min, all of the sudden you dont hear anything anymore but the call is still there. If you hung up and call again, the call doesn't even connect. I literally have to put the phone on Airplane mode, and take it off to reconnect again in order for calls to work again. Both phones are on VDA software.
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Most probably issue with the network or the sim card. Try getting a new sim card from the provider first
I havent because its happening to both phones, not just one. I'll try giving the provider a call. Thanks.
I have the same problem. I changed the sim card and the problem is still there.
Problems with GSM network on Galaxy S22 Ultra
I received my Galaxy S22 Ultra 512GB, Exynos version, over a week before official release date. As I was using the phone I discovered several bugs with my unit, screen blackouts, occasionaly freezes, conversations loosing sound, phon not reachable over GSM network even if my signals was good. I...
eu.community.samsung.com
Fanatik96 said:
I have the same problem. I changed the sim card and the problem is still there.
Problems with GSM network on Galaxy S22 Ultra
I received my Galaxy S22 Ultra 512GB, Exynos version, over a week before official release date. As I was using the phone I discovered several bugs with my unit, screen blackouts, occasionaly freezes, conversations loosing sound, phon not reachable over GSM network even if my signals was good. I...
eu.community.samsung.com
Click to expand...
Click to collapse
Holy **** that is a very long thread. At least I know Im not alone on this one.
Not having issues with calls going out during. But do have an issue with randomly phone calls/sms cease to work until reboot.