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Hello guys,
I'm experiencing something bad with my HOS. Briefly, yesterday morning I plug the phone from charger at 06.00 am. Play with it for a while and then go to work. Used it at work for a few phone calls until 10.00 am (so 4 hours on fully charge battery). Then at 10.00 am I went into a meeting and left the phone out of my sight for 20-30 minutes. When I came back from the meeting I realize that the phone was closed. I try to open it (power button) but nothing. Press power for 10-30 seconds with volume down - still no effect.
Then I took the charger (the original one that I always use to cherge it) and plug it, left it for 2-3 minutes and press power. The phone starts but all I have is the white screen with HTC logo and if I press the power button + volume down the phone goes into bootloader. That's all I can do with it for now.
I have stock rom, bootloader is locked and I never try to root the phone. Is it any chance to repair it by myself or I have to sent it to the repair shop.
many thanks in advance.
Sent from my GT-I9300 using Tapatalk 2
alterman666 said:
Hello guys,
I'm experiencing something bad with my HOS. Briefly, yesterday morning I plug the phone from charger at 06.00 am. Play with it for a while and then go to work. Used it at work for a few phone calls until 10.00 am (so 4 hours on fully charge battery). Then at 10.00 am I went into a meeting and left the phone out of my sight for 20-30 minutes. When I came back from the meeting I realize that the phone was closed. I try to open it (power button) but nothing. Press power for 10-30 seconds with volume down - still no effect.
Then I took the charger (the original one that I always use to cherge it) and plug it, left it for 2-3 minutes and press power. The phone starts but all I have is the white screen with HTC logo and if I press the power button + volume down the phone goes into bootloader. That's all I can do with it for now.
I have stock rom, bootloader is locked and I never try to root the phone. Is it any chance to repair it by myself or I have to sent it to the repair shop.
many thanks in advance.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
try holding the power button for 10-15 seconds, until all 3 buttons light up and the phone restarts itself. Let go of power button when after 3 buttons light up 3 times and see if that helps?
I've already do that. When I press power nothing happen. I'll have to plug into charger, let it for 2-3 minutes and then press power. The phone starts, white screen with HTC logo appears and then phone restarts and same white screen and .... again and again. If I hold volume down key then the phone enters into bootloader,I can use the options clear storage or factory reset, and restart the phone then same thing happens (white screen with logo and restart by itself). All these only when pluged. If unpluged nothing happen when I press power button.
Sent from my GT-I9300 using Tapatalk 2
alterman666 said:
I've already do that. When I press power nothing happen. I'll have to plug into charger, let it for 2-3 minutes and then press power. The phone starts, white screen with HTC logo appears and then phone restarts and same white screen and .... again and again. If I hold volume down key then the phone enters into bootloader,I can use the options clear storage or factory reset, and restart the phone then same thing happens (white screen with logo and restart by itself). All these only when pluged. If unpluged nothing happen when I press power button.
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
Might sound silly but have you charged it for more then a few minutes because last time my phone died I had to charge it for about half hour before it would boot right.
I'll try this, but is strange if the phone run out of battery since it was used for about 4 hours since fully charged. Will be back with a feedback. Thanks for the tip.
Sent from my GT-I9300 using Tapatalk 2
alterman666 said:
I'll try this, but is strange if the phone run out of battery since it was used for about 4 hours since fully charged. Will be back with a feedback. Thanks for the tip.
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
Ya that's why I said it might be silly but still give it a try. I have seen odd battery drain where it could drain it in a few hours.
I say it's strange because I was on stock rom with same installed apps for about 2 months. Anyway the phone is now charging and I see something different with the led for charging as it turns orange as it should be when charging. Yesterday, when I try to start the phone,plugged in, the led was blinkering somehow. I'll be back with feedback later, I'll let the phone charge until led turns green.
Sent from my GT-I9300 using Tapatalk 2
Good news, after keep it to cherge until the led turns green, the phone boot up. I perform a factory reset immediatelly and an sd card clean up and now I'm installing my favourite apps. I'll be monitoring close my phone for the next days to see if sudden battery discharges happens.
Many thanks for your advice @darknites:good:
alterman666 said:
I say it's strange because I was on stock rom with same installed apps for about 2 months. Anyway the phone is now charging and I see something different with the led for charging as it turns orange as it should be when charging. Yesterday, when I try to start the phone,plugged in, the led was blinkering somehow. I'll be back with feedback later, I'll let the phone charge until led turns green.
Sent from my GT-I9300 using Tapatalk 2
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Click to collapse
When the orange light blinks then the battery is <0% and u must onlly charge it(no rebooting) till the light don't blink anymore.
Then reboot,but okay its fixed now
Sent from my HTC One S using TrickDroid 4.0.0
alterman666 said:
I say it's strange because I was on stock rom with same installed apps for about 2 months. Anyway the phone is now charging and I see something different with the led for charging as it turns orange as it should be when charging. Yesterday, when I try to start the phone,plugged in, the led was blinkering somehow. I'll be back with feedback later, I'll let the phone charge until led turns green.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
alterman666 said:
Good news, after keep it to cherge until the led turns green, the phone boot up. I perform a factory reset immediatelly and an sd card clean up and now I'm installing my favourite apps. I'll be monitoring close my phone for the next days to see if sudden battery discharges happens.
Many thanks for your advice @darknites:good:
Click to expand...
Click to collapse
Np dude. Not sure where the drain is I used apps to look and it showed nothing and only seen it on sense roms and mostly only happened after flashing and setting it up but if you see it just roboot and it should fix it.
my phone is now dead the same way.
battery was fully drained, when turning on it doesn't go further than the bootanimation ( stays at htc one s logo).
Now i have fully charged the battery (green led) and it still doesn't boot up the right way.
Any help? I don't want to run the RUU.
CrayzyBoy said:
my phone is now dead the same way.
battery was fully drained, when turning on it doesn't go further than the bootanimation ( stays at htc one s logo).
Now i have fully charged the battery (green led) and it still doesn't boot up the right way.
Any help? I don't want to run the RUU.
Click to expand...
Click to collapse
Could try reflashing the rom if that dont work think you going to have too RUU it but use one that has the same Hboot as you got now.
What do you mean by not boot the right way? Can you pass the white screen with Htc logo? Did you try factory reset? Was your phone rooted?
Sent from my GT-I9300 using Tapatalk 2
alterman666 said:
What do you mean by not boot the right way? Can you pass the white screen with Htc logo? Did you try factory reset? Was your phone rooted?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Its not a good idea for him to use factory reset in bootloader since he not on stock rom.
Darknites said:
Its not a good idea for him to use factory reset in bootloader since he not on stock rom.
Click to expand...
Click to collapse
reflashing viper one s about 10times has now worked
Thanks for the replies guys
CrayzyBoy said:
reflashing viper one s about 10times has now worked
Thanks for the replies guys
Click to expand...
Click to collapse
Dam only 10 lol thats abit messed up oh well at least it worked.
CrayzyBoy said:
reflashing viper one s about 10times has now worked
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Click to collapse
I believe (but can not back it up) that you could have just re-flashed the boot image only. Still 10x probably.. altho that may have been the charging time, not the flashing.. who knows.
Hi everyone. Today i was chargin my phone at PC using a no-name usb cable. I've noticed while it was charging that the screen kept turning itself on and off. When i finaly took the phone, the screen was unlocked and when I tried to press the home button it did nothing but taking screenshots (like the power button was stuck). The power button was not wroking either.. After I took out the battery and restarted the phone, the power button didn't work at all. Tried to clean it off using this method but it did not work. Tried to clean the power off button using a method i've seen on google (can't post the link since i'm a new user) but its still not working
I'm desperate, please help
Are you sure, that the problem is only the power button? I have sometimes problems with this phone too. Sometimes you can't turn it on.
Try taking the battery out for at least one hour - then try to start it. I had always success with this.
ECAod 4 , 450
The batter has proven me to be fcked in the last week, had lots lots lots of random turn-offs and restarts. But for more than 5 hours the power off button didn't work.
I'll let my batter out through the night.
Thanks for reply.
PS: I'm running ARHD 7.3.
AbudyGhosty said:
The batter has proven me to be fcked in the last week, had lots lots lots of random turn-offs and restarts. But for more than 5 hours the power off button didn't work.
I'll let my batter out through the night.
Thanks for reply.
PS: I'm running ARHD 7.3.
Click to expand...
Click to collapse
The restarts can also result from a loose battery. Try putting a folded piece of paper between the battery and the upper casing of the phone, so the battery is pushed against the pins. This is a well-known issue. It helped me a lot. Before I had also lots of reboots.
Yep, did that in the last 1,5 year and the random reboots stopped. But as i've said, now it happens even tho' i have a paper that keeps the battery steady.
Lol just took the phone to see if the power button works and currently i'm talking screenshos pressing the home button .
AbudyGhosty said:
Yep, did that in the last 1,5 year and the random reboots stopped. But as i've said, now it happens even tho' i have a paper that keeps the battery steady.
Lol just took the phone to see if the power button works and currently i'm talking screenshos pressing the home button .
Click to expand...
Click to collapse
How did you turn on your phone if the power button doesn't work?
quaver erprilr
I take the battery out, put it back in and after a few seconds the phone turns on.
AbudyGhosty said:
I take the battery out, put it back in and after a few seconds the phone turns on.
Click to expand...
Click to collapse
Well, this isn't normal. Is your power button constantly pressed?
Try the following: Hold the volume down-button while inserting your battery until the phone boots up.
Does it boot into the boot manager?
Just woke up, plugged my battery in and the power button worked almost normally. Could've pressed it 5 minutes and after that and a restart it didn't work anymore.
This means I should buy a new battery and everything is fixed? Are the Anker batteries worth it ? Or do you recommend me a HTC EVO 3D battery ?
AbudyGhosty said:
Just woke up, plugged my battery in and the power button worked almost normally. Could've pressed it 5 minutes and after that and a restart it didn't work anymore.
This means I should buy a new battery and everything is fixed? Are the Anker batteries worth it ? Or do you recommend me a HTC EVO 3D battery ?
Click to expand...
Click to collapse
You can use the battery from the Sensation XE, which has 1.700mAh instead of 1.520 (or 1.560). At the HTC-Store they are about 50 € here in germany.
Always buy original batteries! Not the cheap ones from eBay. They usually don't have a temperature sensor, so the phone can't shut down, when it gets too hot while charging. This can be very dangerous.
I haven't got any experience with Anker-Batteries - sorry.
Pressed the volume down button and it got me into the boot menu (just like the power button is kept pressed).
Do you think that if I change my batter it will fix my problems ? Also noticed that my battery is altered, aka its not flat but swollen.
AbudyGhosty said:
Pressed the volume down button and it got me into the boot menu (just like the power button is kept pressed).
Do you think that if I change my batter it will fix my problems ? Also noticed that my battery is altered, aka its not flat but swollen.
Click to expand...
Click to collapse
If it is swollen, it is definitively broken. Mine had the same symptoms...
I'm pretty sure, the powerbutton-problem isn't related. Does the button feel normal, if you push it? Or is there no "click"?
Maybe you can repair it with a needle by lifting the foil a tiny bit.
i dont think you need a new battery, same problem occurred with my phone, done some DIY fix and written that in a post for fellows like you in search of help.
here is the link to it:
https://www.youtube.com/watch?v=FBitE_48AuY
A new battery has fixed it.
No problems with the phones until now. It works perfectly
@predator_b4u:
Unbelievable!!! Thanks for the link above - it worked for me, the power button is fixed...
Sent from my GT-S7562 using xda app-developers app
Right guys,
I was just updating some apps on my One X, left it to its business and came back and it had turned off, so turned it on and it seems to load to the lock screen and then the screen goes blank and the phone turns off.
I have had it on charge (mains), tried the recovery, that doesn't help and I have tried a factory reset (when you hold the power and volume button) that doesn't work either.
Every time, just about gets to the lock screen freezes, goes blank and turns off.
It is totally stock software and hardware.
Locked to EE (Orange) network in the UK
Any help please?
Mike
More information please. Is the phone stock or modified?
Sent from my Evita.
timmaaa said:
More information please. Is the phone stock or modified?
Sent from my Evita.
Click to expand...
Click to collapse
Sorry, it is totally stock, not rooted or anything like that.
Just edited my first post too, sorry I was in a rush when I wrote it.
More info:
I have noticed that sometimes the little LED flashes red then green then pauses and repeats. I have seen this is an overheating problem?! The phone feels cool/warm to the touch, I know when playing the odd game the back of the phone gets really warm and it's no where near as warm as it can get.
More info:
Had it on charge overnight from the mains and it doesn't appear to have taken any charge, when it loads the lock screen it will show the battery level and when I press the power & volume buttons it tell me the battery level is too low.
Thanks again!
Mike
I've been having the same kinds of problems for months now.
I only use my OneXL for app testing fortunately, if I needed it as a normal phone I'd have given up and bought something new.
It often reboots after an hour or 2, even if it's doing "nothing", not even running any app after a restart.
Maybe it's overheating or something, but it seems more random to me. I was going to say that smacking it a bit doesn't cause any problem, but I just tried it now and it died. So maybe a PCB is cracked or there's some cold solder joints.
And yeah, the phone acts like the battery is dead. Again tonight I tried to boot it several times before it started up OK. It can end up dead but "powered" so I have to remove USB plug and hold power down 10-20 seconds to boot again.
I dunno, to me the phone is just broken, in effect.
I have had this same problem in the past with mine. Try disassembling it and pulling the battery.. then reassemble and see if that works, or could be a faulty power button
Sent from my HTC One X using xda app-developers app
Hmm.
I just updated with the latest RUU for the HBoot or whatever, and it looks like the reboots may have stopped !
Crosses fingers for luck...
Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
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Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .
Hi Guys,
I need help here. I can't send the phone back for warranty because I've imported it from else where. Also I didnt root it or install any mods or whatsoever. Running 7.1.2
I was just surfing the net, nothing fancy was loaded. It was in battery saver mode which means it should be in the range of 20ish% when all of a sudden it just shut down. Thinking it was perhaps low on battery and it shut down by itself I put it to charge, but there was no indication that it was charging.
I tried turning it on by holding on to the power button for almost a minute and nothing happens even when I waited for 10 mins and try again.
So i tried going to recovery mode but pressing power and vol. down button, after waiting for almost a minute there was a short vibration and thats it. And if I continue holding on to it, there was 5-6 short vibrations.
Is there anyone who can help me on this?
Thanks.
Maybe Battery Problem
STORMING BLOOD17 said:
Maybe Battery Problem
Click to expand...
Click to collapse
Thanks for the reply!
Is there anything I can do about it? What about the vibrations I get when I hold the vol down and power button does it mean anything?
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
troy` said:
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
Click to expand...
Click to collapse
I see.. thanks for the suggestion! I'll plug it in and perhaps take a nap. And keep my fingers crossed in my dreams.
deception83 said:
I see.. thanks for the suggestion! I'll plug it in and perhaps take a nap. And keep my fingers crossed in my dreams.
Click to expand...
Click to collapse
Tak the battery Out.
Rub the (+ & -) Polaris on your hair or a carpet (so it gets an electric energy) for 30 seconds.
Now place your tongue on tye polarises if you fell an electric shocked your thongue that means battery works fine.
Or else Its A problem in the battery
STORMING BLOOD17 said:
Tak the battery Out.
Rub the (+ & -) Polaris on your hair or a carpet (so it gets an electric energy) for 30 seconds.
Now place your tongue on tye polarises if you fell an electric shocked your thongue that means battery works fine.
Or else Its A problem in the battery
Click to expand...
Click to collapse
You must've bought the Pixel with a removable battery...
troy` said:
You must've bought the Pixel with a removable battery...
Click to expand...
Click to collapse
HAHAHAHAAHHA
I dont own the phone but i thought it has a removable battery.
I was just seaching and I found this question
troy` said:
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
Click to expand...
Click to collapse
Doesn't seem to work.. Any more ideas?
Couple months back my pixel turned off while using it and called support, they replaced it under warranty. I never found out why it went dead. I know this don't help..
Sent from my Pixel XL using Tapatalk
Just a quick update. I found a phone repair company whom were willing and is able to try repair my phone.
Will be back to post their findings if they are indeed able to do it.
Did you ever get this issue sorted?
I have the exact same problem.