switching on camera causes nexus 5 to reboot - Nexus 5 Q&A, Help & Troubleshooting

Hi, my nexus 5 is running Android version 6.0.1. This past week I have had the problem that when I switch on the camera app which came with the phone, it causes the phone to shutdown and reboot immediately. After it reboots if I try to use the camera it happens again. My phone is not rooted.

dog2694 said:
Hi, my nexus 5 is running Android version 6.0.1. This past week I have had the problem that when I switch on the camera app which came with the phone, it causes the phone to shutdown and reboot immediately. After it reboots if I try to use the camera it happens again. My phone is not rooted.
Click to expand...
Click to collapse
Try another apk:
http://www.apkmirror.com/apk/google-inc/camera/camera-3-2-045-release/
The Arm version, not Arm64.

Thank you for your input. I installed the camera apk that you suggested. Unfortunately the result was the same, shutdown and reboot when starting app. I have also since done a factory reset with the same results.

dog2694 said:
Thank you for your input. I installed the camera apk that you suggested. Unfortunately the result was the same, shutdown and reboot when starting app. I have also since done a factory reset with the same results.
Click to expand...
Click to collapse
If you're comfortable with flashing, you could try upgrading to a new ROM. My N5 has Pure Nexus 7.1.2 and works very well, rooted with Magisk.

@dog2694
You might try one of these:
http://thedroidguy.com/2017/04/5-best-camera-apps-2017-android-device-1071650
I had Camera Zoom FX, and it seemed to work fine, but since I take so few photos I just went back to the stock camera.
If these also cause a reboot, then it may be a ROM problem, which is simple to fix, or a hardware one, which isn't.

Related

[Q] Nexus 5 camera does not record video

My wife has Nexus 5 (it is completely stock and unrooted with unlocked bootloader) running running Android 4.4.2. Recently, the stock camera app stopped recording videos. Tapping the record button does not do anything while camera works perfectly in photo mode. I factory reset the phone but the problem persists. Any suggestions? Thanks in advance.
lock the bootloader and send it back
shahidhussain said:
My wife has Nexus 5 (it is completely stock and unrooted with unlocked bootloader) running running Android 4.4.2. Recently, the stock camera app stopped recording videos. Tapping the record button does not do anything while camera works perfectly in photo mode. I factory reset the phone but the problem persists. Any suggestions? Thanks in advance.
Click to expand...
Click to collapse
Try to clear data and cache from camera in settings.
If that doesnt work either and you really have done the factory reset, you have to send it to repair bc of an hardware deffect. :crying:
lichti1901 said:
Try to clear data and cache from camera in settings.
If that doesnt work either and you really have done the factory reset, you have to send it to repair bc of an hardware deffect. :crying:
Click to expand...
Click to collapse
I will try that but I think factory resetting clears cache, anyway. The phone camera worked fine previously but now suddenly it stopped.
Thanks anyway.
I have the same problem, when I change the camera app to record nothing happens when I press the red record button. I think the problem started when I upgraded to 4.4.2
Sent from my Nexus 5 using Tapatalk
shahidhussain said:
I will try that but I think factory resetting clears cache, anyway. The phone camera worked fine previously but now suddenly it stopped.
Thanks anyway.
Click to expand...
Click to collapse
And you flashed the right one? Hammerhead-4.4.2
Like i said before, if that doesnt help, you have to send it back to get a replacement.
You need to uncompress each download before use, which creates a new directory for that exact download. That directory contains a ./flash-all.sh script, which handles the various operations, installs the necessary bootloader, baseband firmware(s), and operating system. Note that this operation deletes all user data by default
Click to expand...
Click to collapse
Make yure that data gets wiped also! Dont forget to backup your sdcard bc it gets also wiped.
lichti1901 said:
And you flashed the right one? Hammerhead-4.4.2
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Click to collapse
I did not flash anything. The phone was OTA updated. Please note that the phone received OTA update and when I applied it, it completed its process but did not update (it was still on older android version) and this happened several times (I mentioned this on a separate thread here on XDA old post).
lichti1901 said:
And you flashed the right one? Hammerhead-4.4.2
Like i said before, if that doesnt help, you have to send it back to get a replacement.
Make yure that data gets wiped also! Dont forget to backup your sdcard bc it gets also wiped.
Click to expand...
Click to collapse
I downgraded Nexus 5 from Android 4.4.2 to 4.4 and now the camera is working fine. But I am afraid of updating it back to 4.4.2.
shahidhussain said:
I downgraded Nexus 5 from Android 4.4.2 to 4.4 and now the camera is working fine. But I am afraid of updating it back to 4.4.2.
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Click to collapse
Flash the whole 4.2.2 stock rom in fastboot bro, i have no issues with video recording both on Dalvik and Art runtime
lichti1901 said:
And you flashed the right one? Hammerhead-4.4.2
Like i said before, if that doesnt help, you have to send it back to get a replacement.
Make yure that data gets wiped also! Dont forget to backup your sdcard bc it gets also wiped.
Click to expand...
Click to collapse
gee2012 said:
Flash the whole 4.2.2 stock rom in fastboot bro, i have no issues with video recording both on Dalvik and Art runtime
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Click to collapse
Yes, I did it. Flashed the stock 4.4.2 and everything seems to work fine. However, when I tried updating using OTA after downgrading the update failed and stopped with "Error" message. After flashing 4.4.2 from scratch will hopefully allow smooth future OTA updates. Thanks everyone.
shahidhussain said:
Yes, I did it. Flashed the stock 4.4.2 and everything seems to work fine. However, when I tried updating using OTA after downgrading the update failed and stopped with "Error" message. After flashing 4.4.2 from scratch will hopefully allow smooth future OTA updates. Thanks everyone.
Click to expand...
Click to collapse
Glad you worked it out!
Good thing is - you got a Nexus, so its easy to flash all the stuff and go back to stock/factory image/recovery/...
:highfive:
Any update on this? I have this exact problem. No unlock, not root just pure OTA stock.
1. Video does not record. You press the red button and no timer comes up.
2. A VID_20140126_224910.mp4.tmp file is created 395.54 KB.
3. Time lapse works as do all the other camera functions.
4. The basic Google FAQ has generic instructions if an app does not work so I followed these.
5. in safe mode the camera works fine.
6. Power off and on again. The Video Camera then works fine and creates normal .mp4 files.
Things I have done that may affected the Camera in the first place;
1. Clear cache.
2. Put a .thumbnails file in DCIM to stop the gigantic .thumbnail folder being created.
3. Running nova launcher.
Unlikely these are a factor as I isolated them as an issue and rebooted but worth a mention just in case.
Camera works but have found the it subsequently stopped working again and had to repeat the Google FAQ steps to fix an app.
To answer my own question I found the uninstalling Said It_1.3.37.apk fixed the problem and just to prove it reinstalling brought the problem back.
---------- Post added at 06:01 PM ---------- Previous post was at 05:27 PM ----------
Quick update. the developer emailed me back. He co firmed it does the same on his device and will send an update.

[Q] Camera app freezing on 4.4.3

anyone else have a problem with the camera app freezing on 4.4.3? Tried multiple roms and kernels with full wipes between them and still have the problem. The app freezes about a half second after opening.
tpcrackpipe said:
anyone else have a problem with the camera app freezing on 4.4.3? Tried multiple roms and kernels with full wipes between them and still have the problem. The app freezes about a half second after opening.
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Click to collapse
no problems here. have you tried clearing the data for the camera app?
Nope. Works fine here. Maybe try a different camera app to rule out the camera itself.
thank you for the replies. If I uninstall the update and use the old stock camera it works fine. Its the Google camera that causes it to freeze. Last night the Google camera was working fine but when I woke up it would freeze.
tpcrackpipe said:
thank you for the replies. If I uninstall the update and use the old stock camera it works fine. Its the Google camera that causes it to freeze. Last night the Google camera was working fine but when I woke up it would freeze.
Click to expand...
Click to collapse
what rom/kernel are you using? any other mods? xposed maybe?
tpcrackpipe said:
thank you for the replies. If I uninstall the update and use the old stock camera it works fine. Its the Google camera that causes it to freeze. Last night the Google camera was working fine but when I woke up it would freeze.
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Click to collapse
Well the issue isn't the Google camera app since its not a widespread issue with people. Something else is causing it.
Camera Freeze
tpcrackpipe said:
anyone else have a problem with the camera app freezing on 4.4.3? Tried multiple roms and kernels with full wipes between them and still have the problem. The app freezes about a half second after opening.
Click to expand...
Click to collapse
I did a factory reset and clean install of 4.4.3 Kit Kat and now my camera is freezing also. Was working fine before with OTA 4.4.3.
Now when I first open the camera app, it opens and the app freezes for about 5-10 seconds then starts working. I've removed updates from the camera app which rolls it back to the old Nexus 5 camera app which works fine. As soon it is update to the new Google camera app, starts freezing again. I used Titanium backup to install all of my old apps, so Im assuming something happened there. Wish I knew of a way to fix without having to wipe out my phone and start all over.
tpcrackpipe said:
anyone else have a problem with the camera app freezing on 4.4.3? Tried multiple roms and kernels with full wipes between them and still have the problem. The app freezes about a half second after opening.
Click to expand...
Click to collapse
esyres said:
I did a factory reset and clean install of 4.4.3 Kit Kat and now my camera is freezing also. Was working fine before with OTA 4.4.3.
Now when I first open the camera app, it opens and the app freezes for about 5-10 seconds then starts working. I've removed updates from the camera app which rolls it back to the old Nexus 5 camera app which works fine. As soon it is update to the new Google camera app, starts freezing again. I used Titanium backup to install all of my old apps, so Im assuming something happened there. Wish I knew of a way to fix without having to wipe out my phone and start all over.
Click to expand...
Click to collapse
Having the same issue here..!
I noticed it the first time when the new camera was introduced (so for the last 2 releases), means also with 4.4.2!
Also for me, when I remove the updates everything is fine.
When I updated to 4.4.3 I reset my phone before (completely) so I assume wiping doesn't fix it?!
I'm nervous to say anything because I might jinx it, but it hasn't froze in a few days now.
For those wondering, stock rom and kernel, xposed installed but no new mods.
tpcrackpipe said:
I'm nervous to say anything because I might jinx it, but it hasn't froze in a few days now.
For those wondering, stock rom and kernel, xposed installed but no new mods.
Click to expand...
Click to collapse
Same here - Exposed installed, stock and rooted, but nothing other than that. Unfortunately, mine is still freezing.
Right, same here: stock ROM (rooted) with Xposed (for App ops and Dynamic Navbar mod)...
Maybe something with Xposed?!

[Q] Lollipop 5.0 camera not working?

After updating my Nexus to 5.0, the camera worked fine for a couple of weeks. However, starting from a few days ago, when I open my camera app, it won't function at all; instead, all I get is the screen shown in the screenshot.
I'm afraid that's all I can really explain about this problem, as I can't think of any other relevant details.
Thanks in advance.
Beplexor said:
After updating my Nexus to 5.0, the camera worked fine for a couple of weeks. However, starting from a few days ago, when I open my camera app, it won't function at all; instead, all I get is the screen shown in the screenshot.
I'm afraid that's all I can really explain about this problem, as I can't think of any other relevant details.
Thanks in advance.
Click to expand...
Click to collapse
Have you tried rebooting your device ?
MrFishiz said:
Have you tried rebooting your device ?
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Click to collapse
Of course, I tried it twice.
Guess what though? After reading your post, I decided to try it again just for the sake of it, and it works now...Thanks for the solution haha?
Beplexor said:
Of course, I tried it twice.
Guess what though? After reading your post, I decided to try it again just for the sake of it, and it works now...Thanks for the solution haha?
Click to expand...
Click to collapse
Sometimes I get this annoying message when I try to access the camera, it says " Cannot connect to the camera " so what I usually do is reboot my device and then everything works again aha.
Glad it sorted itself out.
Same problem. Rebooted 4 times. Cleared cache. Still no camera
I have the same issue, tried the following
Reboot
Clear camera data
Reboot
Clear device cache
Reboot in safe mode
Reboot
None of that worked.
Tempted to try a new ROM and go from stock 5.0.0... See if that helps
I'm on stock rooted 5.0 and I have gotten this issue multiple times. Multiple reboots fix it temporarily but I can't figure out what actually triggers the issue.
I rarely use the flashlight pulldown, and haven't at all during the last few reboot cycles that this has still happened.

Recovered from boot loop but constant crashes with older ROM

I am helping a friend to get his One Plus One 64GB to work again after an OTA update broke it.
Initial Problem
Two days ago she started an OTA update which made the phone reboot constantly before even android started. Basically it showed the logo for about 6s then vibrated and restarted again. I later found /o/Android/data/com.cyngn.fota/cache/cm-12.0-YNG1TAS17L-bacon-signed.zip so I assume that this was what was installed.
The phone is completely untouched otherwise. She has no computer knowledge whatsoever and says she didn't give it to anyone.
My attempt
I was able to install cm-11.0-XNPH33R-bacon-signed.zip and cm-11.0-XNPH22R-bacon-signed.zip via sideloading. The phone started ok but was crashing all the time. I am not able to get into settings to activate developer settings (adb) because the crash notifications hinder navigation and after about 10s the whole gui crashes and I see the black screen with the hexagon loading logo. The latter firmware is worse meaning it crashes at a higher frequency.
The Problem
She didn't expect any problems and does not have a backup of her data. Thus I can't do a factory reset or use fastboot.
Question
Did I use the wrong ROM? There seem to be many variants. I haven't found any information which explains the differences.
Could I maybe flash a minimal ROM that would not crash to backup the data and than do a factory reset?
Is there any way to activate adb access without having to navigate to settings?
I've experienced your issues as well when helping another friend out, try using a newer version of cm11s, something like 44S /44R (i dont remember what it is) or 05Q, those should not have the issue and everything should work fine
Jst flash a newer modem in recovery
mugoftee said:
I am helping a friend to get his One Plus One 64GB to work again after an OTA update broke it.
Initial Problem
Two days ago she started an OTA update which made the phone reboot constantly before even android started. Basically it showed the logo for about 6s then vibrated and restarted again. I later found /o/Android/data/com.cyngn.fota/cache/cm-12.0-YNG1TAS17L-bacon-signed.zip so I assume that this was what was installed.
The phone is completely untouched otherwise. She has no computer knowledge whatsoever and says she didn't give it to anyone.
My attempt
I was able to install cm-11.0-XNPH33R-bacon-signed.zip and cm-11.0-XNPH22R-bacon-signed.zip via sideloading. The phone started ok but was crashing all the time. I am not able to get into settings to activate developer settings (adb) because the crash notifications hinder navigation and after about 10s the whole gui crashes and I see the black screen with the hexagon loading logo. The latter firmware is worse meaning it crashes at a higher frequency.
The Problem
She didn't expect any problems and does not have a backup of her data. Thus I can't do a factory reset or use fastboot.
Question
Did I use the wrong ROM? There seem to be many variants. I haven't found any information which explains the differences.
Could I maybe flash a minimal ROM that would not crash to backup the data and than do a factory reset?
Is there any way to activate adb access without having to navigate to settings?
Click to expand...
Click to collapse
The problem here is that you flashed an older build, going backwards like that is what's causing the crashes. Grab the latest build from here:
https://www.androidfilehost.com/?fid=24052804347802356
Flash that and hopefully you'll be ok.
PivotMasterNM said:
I've experienced your issues as well when helping another friend out, try using a newer version of cm11s, something like 44S /44R (i dont remember what it is) or 05Q, those should not have the issue and everything should work fine
Click to expand...
Click to collapse
That won't help, flashing an older build than what was previously installed without wiping properly will cause problems.
KURDKiNG said:
Jst flash a newer modem in recovery
Click to expand...
Click to collapse
Modem has nothing to do with this.
Well mines did like it was at lockscreen and wen i tried to unlock it rebooted so i jst flash a modem and booted fine
KURDKiNG said:
Well mines did like it was at lockscreen and wen i tried to unlock it rebooted so i jst flash a modem and booted fine
Click to expand...
Click to collapse
Most likely pure coincidence.
Thanks your reply!
Heisenberg said:
The problem here is that you flashed an older build, going backwards like that is what's causing the crashes. Grab the latest build from here:
https://www.androidfilehost.com/?fid=24052804347802356
Flash that and hopefully you'll be ok.
Click to expand...
Click to collapse
Actually this is what I did in the very first beginning but I encountered the same rebooting symptoms like after the OTA update. Since it didn't seem to change anything I didn't mention it. I used cm-12.1-YOG4PAS1N0-bacon-signed.
Any other ideas? I am about to unlock it with fastboot but really would prefer not to delete all user data.
mugoftee said:
Any other ideas? I am about to unlock it with fastboot but really would prefer not to delete all user data.
Click to expand...
Click to collapse
I don't think you have any other option unfortunately.

rear camera not usable. everytime open camera app, cause phone to reboot

hi guys, I just experienced last few days where by when i installed other custom rom on my opo, suddenly my stock camera app cant be used. rear camera cant focus properly, and after that the phone will reboot. I tried installing other roms as well as changing back to stock rom (i was on cm-13.1.2-ZNH2KAS3P0 unrooted) but problem still persisted. the phone wont reboot as long as i dont open camera app. it happens to all the roms that i installed so far. even after i used fastboot method to restore back to cm-13.1.2-ZNH2KAS3P0 still the same. open camera app, image cant focus (blur), reboot.
now whatever rom i install, either:
1. can open but rear camera image blur, then phone reboot few seconds later
or
2. camera app cannot open, then phone reboot
or
3. camera app rear camera cannot use. only front camera can use
please help! thanks
marcyeo said:
hi guys, I just experienced last few days where by when i installed other custom rom on my opo, suddenly my stock camera app cant be used. rear camera cant focus properly, and after that the phone will reboot. I tried installing other roms as well as changing back to stock rom (i was on cm-13.1.2-ZNH2KAS3P0 unrooted) but problem still persisted. the phone wont reboot as long as i dont open camera app. it happens to all the roms that i installed so far. even after i used fastboot method to restore back to cm-13.1.2-ZNH2KAS3P0 still the same. open camera app, image cant focus (blur), reboot.
now whatever rom i install, either:
1. can open but rear camera image blur, then phone reboot few seconds later
or
2. camera app cannot open, then phone reboot
or
3. camera app rear camera cannot use. only front camera can use
please help! thanks
Click to expand...
Click to collapse
Any recent hazards that could damage the hardware?
Mr.Ak said:
Any recent hazards that could damage the hardware?
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Click to collapse
i was at colour os (android 4.3) with twrp wanted to flash to aosp 8.0. after flashing the phone kept on bootlooping, thats all
marcyeo said:
i was at colour os (android 4.3) with twrp wanted to flash to aosp 8.0. after flashing the phone kept on bootlooping, thats all
Click to expand...
Click to collapse
But that can't do hardware damage,and your issue seems related to hardware only.You should get your device checked from a professional repair shop.
Mr.Ak said:
But that can't do hardware damage,and your issue seems related to hardware only.You should get your device checked from a professional repair shop.
Click to expand...
Click to collapse
i guessed so bro...lol..thanks again for the advice..appreciate it
Mr.Ak said:
But that can't do hardware damage,and your issue seems related to hardware only.You should get your device checked from a professional repair shop.
Click to expand...
Click to collapse
after sending to shop to change the rear camera...same thing still happens
marcyeo said:
after sending to shop to change the rear camera...same thing still happens
Click to expand...
Click to collapse
I never said to get the rear camera module replaced,I said get your device "checked". If the problem were of the rear camera module,you could've replaced it yourself. :/
Mr.Ak said:
I never said to get the rear camera module replaced,I said get your device "checked". If the problem were of the rear camera module,you could've replaced it yourself. :/
Click to expand...
Click to collapse
oh...dont get my wrong bro..i didnt blame u whatsoever...i am just saying that i replaced it but still the same problem. so now i am looking at other ways to solve...

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