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Hi guys, I got my G920i from an ebay seller that everyone here has been talking about. The phone was in great condition and everything was fine with the phone for the first 24 hours. Ever since then , my phone has been constantly rebooting after a few hours on it's own. I have not installed any apps that I normally don't have on my other android device , the oneplus one. The G920I is not rooted or anything. The only app I can think of , that is different this time from the OPO , is the samsung push service update. I checked around and could not see anyone else who had recvd the Push service update and was facing the same issue.
Please help!
same
I have the same issue. I also bought the international version off of eBay. I didn't notice anything for about two days, but have now had the phone restart on me three times. All three times I was not actively using the phone and the screen was off.
One thing that I tried was to reinstall the Samsung push service update. That worked for 3 days as I didn't see any more reboots. And just 15 mins ago it happened again while the phone was in my pocket. Hope this gets fixed soon.
It has happened to me twice. I just disabled the auto update feature for my apps to see if that actually works. Will let you know if it worked after a couple of days.
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
aford89 said:
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
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Click to collapse
Which app did you update?
ecksreturns said:
Which app did you update?
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Click to collapse
the samsung push service or whatever it was called that was supposed to fix the battery everyone claimed
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Stolper said:
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Click to expand...
Click to collapse
Im only around open networks at work and it does the soft reboots around my house which is secured
My random reboots started shortly after the Samsung Push Services app was updated. I force stopped it, disabled it and uninstalled the update and I haven't had a reboot in a while.
My phone was rebooting several times every day before that.
Edit: The random reboots are back. This is very frustrating.
reflash the firmware fix the problem for me. No reboot since 24 hours. 5 to 6 reboots per day before. Hope it will continue.
I also have the same issue. It has happened 2 times for me, today and yesterday. I had the phone in my hand and suddenly I see the Samsung logo. Within 5 minutes it reboots 2-3 times. This sucks =(
I have the same problem, it only happens to me when I open Play Store or when I update something.
Edit: I have the F model.
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
I bought my 920i from Breed on Ebay. Everything has been great for the most part, but I do experience a random reboot at least once every few days. It just happened to me while sitting on my desk.
I am rooted, but I don't have any crazy customizations and I applied stock recovery after root. Only one app is frozen and it's that Samsung Security Agent process that was draining my battery. I also have it connected to a Gear S, but I'm pretty sure that's not the issue.
I wiped it twice yesterday and then set it up. It's definitely not a ROM/cache issue. I'll be interested to see if anyone figures out what this is. It could just be a bug that we'll have to deal with until the next update. Fortunately, the phone restarts super fast.
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
AirSupply said:
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
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Click to collapse
AT&T here, also.
I'm using the G920F with an european carrier, so I think that is a global problem.
It happened to me twice today. That's a first. The only thing that's different is that I have a Gear S connected full time.
Didn't Android 5.01 cause the phone to reboot after some time due to running out of available memory?
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
Same here, I have had the phone for a week and zero issues.
Sent from my SM-G920I using Tapatalk
Hi everyone!
I have a international version of the s7 that I bought in France.
Since 1 week, my phones crash randomly and also every time I try to update or download an app on the store. It happens with two different roms (superman and galaxy project).
But not happy to only crashing, it also bootloop after it, sometimes during 20 minutes before booting correctly. And it makes the phone's temperature going up a lot. With all the issues with the note 7 heating and blowing, I fear for my s7.
Also, I can't just return it, because I'm not in France anymore, and it costs a lot to pay the taxes if I want to send it for a check (especially if they do nothing on it)
I was wondering if the cpu clocks on the roms has something to do with it.
If you have any suggestions, I'll wait for it.
Thanks
Sacher_Masoch said:
Hi everyone!
I have a international version of the s7 that I bought in France.
Since 1 week, my phones crash randomly and also every time I try to update or download an app on the store. It happens with two different roms (superman and galaxy project).
But not happy to only crashing, it also bootloop after it, sometimes during 20 minutes before booting correctly. And it makes the phone's temperature going up a lot. With all the issues with the note 7 heating and blowing, I fear for my s7.
Also, I can't just return it, because I'm not in France anymore, and it costs a lot to pay the taxes if I want to send it for a check (especially if they do nothing on it)
I was wondering if the cpu clocks on the roms has something to do with it.
If you have any suggestions, I'll wait for it.
Thanks
Click to expand...
Click to collapse
Hi
Do a factory reset , do not restore anything see if it works ok , if so then it maybe an app causing the problem
or you could flash a stock rom to test the phone and make sure there is no hardware issues
Thank you for your answer.
I'll take a try this weekend with a stock rom as I have the issue with 2 custom roms so far.
If anybody has other ideas until that, please let me know
Little feedback. I flashed the stock Samsung rom two days ago and it seems to work fine for now. But it was also quite fine with the custom rom at the beginning, so I will do another feedback after one or two weeks.
Well... The phone froze and rebooted 5 times in 10 minutes after trying to update some apps itself...
I had the same problem. At the end I was not able to boot Android. I had to claim my cell phone to seller. After one month it was repaired. The final verdict was SOFTWARE problem. They said that EFS was corrupted. One of Samsung firmware has bug which cause problem with EFS.
I also had that problem. I also had to send my phone to the repair center. In my case they replaced the mainboard.
I bought one early september and after two weeks it started doing just that. I tried everything, then sent it to the seller (ebay seller...) and the repair shop couldn't anything about it. I only got my money back yesterday. Back when I invesitgated the issue, nobody was talking about it. So since I liked the phone, I bought a new one from another place (less shady) yesterday... I now think I shouldn't have. Anybody knows more about this ?
Edit: I'm thinking that if I root the phone and backup the EFS and all sensitive partitions before starting using it (or even getting updates) I should be safe...
Yeah, that would be great, but your KNOX will be 0x1. So you will have problem to return this phone back with status 0x1.
Odoslané z SM-G930F pomocou Tapatalku
Hello everybody,
Sorry for the very late reply. I actually sent my phone to another shop here in Japan. But this week, they send me a mail to say that they were not able to fix the issue. But still they taker me 50$ for the time...
I was thinking about buying a new one, but now that some of you are talking about an EFS issue, I'll try to fix again. I will look for some tutorial for that, but if you know how to procede, just reply here
Merry Christmas guys !
hello, i've been having a similar issue.
My phone would be fine for 2 weeks, maybe a month then Suddenly it would reboot to no end, it even reboots from TWRP.
It doesn't reboot while in Download mode. Then what i do to fix it is flash a stock rom from ODIN, sometimes the first couple or 5 times it will reboot during initial first boot up of this stock Rom. I would leave it alone for a while like half day then try it again in the evening or the next day.
Today for example, it started boot looping late last night and I installed Stock ROM with PIT FILE and Nand ERASE and Repartition ticked, boot loop, again, boot loop, tried it again, also rebooted before it started up to stock recovery and factory reset. Then it started up fine and has not rebooted so far.
But this has happened many times and it'll happen after 2 weeks or 1 month. When it does, i first go and delete cache and delvic cache to see if that would fix it, but it doesn't.
Right now it works, but for how long i don't know, when it works, everything is fine with the phone, no imei or calling or heating issues.
I can't guess whats wrong, is it really EFS that got corrupted but not fully but eventually its finding a problem and causing boot loops or something if that makes sense??
I've had a few random reboots in the 6 days I've owned the phone. Most of them were in the first few hours so I just checked it up to my new phone settling down.
So when I got one out of the blue this morning I started to wonder it any of you have been experiencing this.
So please if you did or do get random reboots. Leave a comment so we can keep an eye on it.
BTW it might not happen before your eyes but if you have to put in a pin to get it an you did not schedule a reboot, it was random.
Let us know.
After the latest update i have random reboot as well daily once... Mostly when it's goes to sleep..
I have Uninstalled all the bixby remap applications... Let's monitor for today and see how it's going...
Sent from my SM-G955U using Tapatalk
I have had about 3 random reboots so far. still on stock firmware, no updates available for me yet (even though it's sim free). I just put it down to bugs that should get ironed out with updates.
Thanks guys. Good to know I'm not alone. Let's keep an eye on this.
None so far here before and after update.
Sent from my SM-G955U using Tapatalk
Yes.. I am getting them every 4-5 hours. Reset to stock with no apps and it still happens
I'll put this on the list of haven't happened....yet
My phone rebooted again about an hour ago... Sigh.
Mine doesnt. Are you ising a package disabler?
Sent from my SM-G955U using Tapatalk
I've had a few as well, latest this afternoon. Phone was sitting on my desk in my line of sight and I saw the AT&T logo show up
johnwayne27 said:
Mine doesnt. Are you ising a package disabler?
Click to expand...
Click to collapse
You never noticed having the volume notification out of the blue even though you did not power cycle your phone? The whole reboot can't take more than 20 seconds. It's mad fast. You won't notice it unless you're actually holding the phone when it happens.
This an issue on the F models?
Can you give us some info?
Which version is your s8? Is it from at&t?
This was happening to me. So what worked for me was moving all the apps I had on the SD back to the internal storage. The app that was causing my reboots was p
Facebook pages. But I changed them all just in case. Since the 0 reboots
danny185 said:
This was happening to me. So what worked for me was moving all the apps I had on the SD back to the internal storage. The app that was causing my reboots was p
Facebook pages. But I changed them all just in case. Since the 0 reboots
Click to expand...
Click to collapse
Which variant?
None for me but my S6E had them so much I had to return it. I installed an app called reset or reboot counter. The worst day I had something like 130! It would kill the battery too
I had twice since I bought my s8+ exynos model.
Cruzaders said:
Which variant?
Click to expand...
Click to collapse
AT&T
Had same issue
My phone would randomly freeze once a day then restart. The reason for the problem seems to be the update that patched bixby from being remapped.
I'm using the Sprint Variant of the Samsung Galaxy S8+.
I have seen two fixes for this issue. The first solution which worked for me was to clear the cache in recovery (boot holding power, volume down, and bixby), I did this three times as if it was a rom. The second solution is to back everything up and do a factory reset.
Random reboots....I had lots
mrnovanova said:
I've had a few random reboots in the 6 days I've owned the phone. Most of them were in the first few hours so I just checked it up to my new phone settling down.
So when I got one out of the blue this morning I started to wonder it any of you have been experiencing this.
So please if you did or do get random reboots. Leave a comment so we can keep an eye on it.
BTW it might not happen before your eyes but if you have to put in a pin to get it an you did not schedule a reboot, it was random.
Let us know.
Click to expand...
Click to collapse
Yes, I had a big problem with it rebooting the 2nd day after I installed all my apps. It would reboot 3-5 times in about 4 hours. I called Samsung support and they had me wipe the cache and told me if that didn't work, do a factory rest. After the cache wipe it rebooted on it own 1/2 hr. later.....not good. So then I went back and moved all the apps that allowed me to move them to the SD card, back to the internal storage. The problem went away, no reboots for 3 days...none! So then I started to move the apps back to the SD card, one at a time, one only per day. On the fourth day, fourth app, the phone rebooted by itself a few minutes after I moved the app to the SD card. I've seen several web sites that it may be a problem (software) with how it deals with the SD card, but other users have reported the same issue and don't use a SD card. Hopefully Samsung is looking into the matter.
Google: random boot problems galaxy s8
I have been facing this issue since yesterday. I am running OB7 with stock kernel. The phone's screen suddenly turns black and gives the lockscreen password screen as if the phone has rebooted and all the apps are killed.
Anybody has any solution or facing this?
Hey, actually using last OOS beta 7, facing the same issue since at least ytd.
Glad to see that i'm not alone
I have had that a couple times since the release of 9.0 and with 9.02 both Official, not OB. I try to reboot my phone every 2 or 3 days and sometimes I forget and it seems to happen if my phones up time is above 6 or 7 days.
I just wiped cache, will let u know if it worked or not
OnePlus 6 Rebooting Apps, Black Screen
My partner got her OnePlus 6 brand new one week ago, and just tonight it started experiencing the same problems as the OP described. According to her she updated to the latest OS software on day one, and it all worked as it should for the past six days until a couple of hours ago. It does that reboot-like thing about 8 times an hour right now. We're on the fence on if we should return it to the online retailer as we're on the last day. Reformatting to factory settings didn't fix anything. Hoping someone finds a solution.
Edit: It's a stock OnePlus 6 Mirror Black phone & operating system OOS 9.0.2, using common social networking apps. I just joined this forum and this is my first post.
Weird...
Actually, 0 reboot since the cache wiped
SmXme said:
Weird...
Actually, 0 reboot since the cache wiped
Click to expand...
Click to collapse
Hope that continues to work. As for us, we tried wiping the cache an hour ago. It didn't help in our situation. It's currently "rebooting" so much, it's unusable.
Ankit Chahar said:
I have been facing this issue since yesterday. I am running OB7 with stock kernel. The phone's screen suddenly turns black and gives the lockscreen password screen as if the phone has rebooted and all the apps are killed.
Anybody has any solution or facing this?
Click to expand...
Click to collapse
Had the same issue since yesterday
Only solution i found was to remove google and whatsapp from beta and to do a hard reset.
Reset solved my problem
Things i tried before reset-
1)Settings reset
2)clear cache
3)restart
Only solution was a reset without erasing internal.
Hope y'all come to the same result.
Still ni reboots since i wipe the cache, looks like it was enough for me... Hope it will
Hard resetting doesn't work in our case. As a last resort, I'm currently trying a OxygenOS ROM downgrade, or if I can't do that, upgrading to Open Beta 7. The latter of which I'm trying, but the phone restarts mid-update constantly. Not even safe mode stops the rebooting during the update.
Let us know if it worked,
Actually had 2 reboots since ystd cache wiped
SmXme said:
Let us know if it worked,
Actually had 2 reboots since ystd cache wiped
Click to expand...
Click to collapse
We had to return the OnePlus 6 before today ended because of the small 7 day store warranty (living in the Philippines). After I couldn't even install the ROMs in Safe Mode because of restarts every minute now, there didn't seem to be anything I could do. Hoping the next OnePlus 6 we get in three weeks doesn't have this issue.
I've had such issues with OB8 & OB9, probably with OB7 as well - can't remember.
Wiped cached many times, changed kernel and so on.
Actually, OB8 was a fresh install as well.
UPDATE
I reverted back to 5.1.11 and then updated to 9.0.2, so far so good. I'll post updates in the next few days.
I am attaching a link please have a look
Wiped cache from recovery
Factory reset the device twice
https://drive.google.com/file/d/14Vhu2W8vgXDlnUsrf6NK1uaaP-mjqTXd/view?usp=drivesdk
One more thing when i restart the problem is gone for like 3 to 4 days ,phone runs smoothly and comes back again after 3 days
saagarp96 said:
I am attaching a link please have a look
Wiped cache from recovery
Factory reset the device twice
https://drive.google.com/file/d/14Vhu2W8vgXDlnUsrf6NK1uaaP-mjqTXd/view?usp=drivesdk
Click to expand...
Click to collapse
This is strange, I think battery is faulty.. or maybe there is app u r installing after reset the device that may cause this Everytime? Or you could send for warranty.
After reset the apps i installed
Netflix
Telegram
Insta
Reddit
Twitter
Hotstar
Nothing else
I see you have two SIM cards - try to remove them both or switch phone to airplane mode and see if it lags.
- is it rooted?
- is it default kernel?
- is it a beta version?
- is it global or EU?
Not rooted
Not on beta
Model gm1911 10.3.3
One more thing when i restart the problem is gone for like 3 to 4 days and comes back again
saagarp96 said:
One more thing when i restart the problem is gone for like 3 to 4 days and comes back again
Click to expand...
Click to collapse
Not a hardware issue.
You are running some application, that probably has a memory leak or an errant background process.
What did you install recently?
Nothing wrong with a reset every few days.
tech_head said:
Not a hardware issue.
You are running some application, that probably has a memory leak or an errant background process.
What did you install recently?
Nothing wrong with a reset every few days.
Click to expand...
Click to collapse
Does your phone bheaves like this after 2 or 3 days , m just seeking for the problem , and regarding the app nothin suspicious only some known developers from.play store
saagarp96 said:
Does your phone bheaves like this after 2 or 3 days , m just seeking for the problem , and regarding the app nothin suspicious only some known developers from.play store
Click to expand...
Click to collapse
I've had issues similar when running various custom kernels.
Also some apps behave badly.
saagarp96 said:
Not rooted
Not on beta
Model gm1911 10.3.3
Click to expand...
Click to collapse
If you was rooted Id tell you to flash this zip.
https://forum.xda-developers.com/showpost.php?p=82272297&postcount=1862
I guess there's a issue where all CPUs fire on All cylinders and cause some instability issue usually when flashing custom ROMs tho
Just take a minute out of your busy life to reboot while brushing your teeth in the morning...WOW was that hard...problem solved.
jaseman said:
Just take a minute out of your busy life to reboot while brushing your teeth in the morning...WOW was that hard...problem solved.
Click to expand...
Click to collapse
definitely not problem, but temporary solution is not a solutioon acc to m
I reboot my phone(s) every day...actually I am now able to turn mine off every night...so....same thing.
The result??? I rarely have any problems on any of the phones I have ever owned.
Android is NOT Windows Server which can be up 24/7 365 with few issues. But Windows Server is WAY more polished than Android as it has existed far longer in the enterprise environment. So for those of you who complain about issues...and never reboot...well...............
I just formated my Oneplus 7t pro. Restarted a few times after initial configuration.
Still there's lag when opening dialer, settings, and sometimes keyboard pops up a bit late.
saagarp96 said:
definitely not problem, but temporary solution is not a solutioon acc to m
Click to expand...
Click to collapse
Bro I have the same problem like you...after os 11 update.....
But my problem is after Rebooting, the problem will start after 2 to 3 hr. or 1 hr. not 3 to 4 days like yours...
Don't know what to do..??