Just went through the 7.0 OTA update on my Verizon GS6 128GB a couple weeks ago. At first, I didn't notice that my fast charging function was somehow disabled. Went into settings, it was selected, just wasn't fast charging. Took 7+ hours to charge to 100%. Contacted Verizon, wanted me to download and run Software Repair Assistant. That's fine. Then I discovered that my phone was no longer being recognized by my laptop. Or any other computer. Went into the Verizon store. Completely useless people there. Unless I wanted to upgrade to an GS8. After multiple factory resets, accessing developer mode, nothing is fixing the issue. Samsung couldn't help either. They want me to send it back to them for an out-of-warranty repair that could take weeks. I'm at a loss and ready to cut the cord with Samsung AND Verizon after a less than stellar CX. Any help would be greatly appreciated.
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Hi,
I have a problem with my Galaxy SIII. It is from Virgin Mobile..
I uploaded a new software update- I tried avoiding this bc the last time I did, my phones battery was horrible and GPS did not work for a better part of a week. However, the upload message would not stop after two weeks, and it would drop my calls when it was giving me the notice/and or trying, it would also knock me off internet. So I did. However, my battery started to go to crap, at 20% it would shut the phone off, later for me to come home, plug it into a charger to be at 30% not 20%. I found that odd. However, it requested again without remorse, almost 30% calls were interrpted and I thought maybe this "Update again" might fix the problems. Nope, my suspicions became true. I seen my phone with the little droid guy and it uploading. However, when I got back to the phone, it was stuck on a Samsung screen. I can power the device on and off, it will go through the motions if you will, but soon as it hits the Samsung title cannot boot past it. To note when doing the " Software Update"- I had my phone on a charger. So cannot boot past Samsung screen and it freezes there.
I can go into Safe Mode if I use the buttons manually. However, I cannot restart the phone in safe mode. A Samsung guy mentioned that there might be a way to manually type commands in safe mode- the ownly thing my phone might be still good for- using a software that would recognize the device and save info onto an SD card before flashing. He found this out by typing a google search, I tried and cannot find it. He stated the data is probably still ok without a flash. However, how did I get data out of this before a flash lol? Any ideas?
Hey there,
I'm wondering if there may be a problem with my Samsung Galaxy S6 and I wanted to get some opinions before I try one last thing and fully reset it.
I've had the phone since April last year and for some reason the battery life has never really been good anyway. This isn't the main reason I am posting though as only recently I noticed a different issue when I tried to transfer some files onto the phone.
I was trying to use the cable that comes with the phone to charge it, and I've done so before when I've transferred files before from my Macbook. However, that time before I also found it very difficult to detect the phone and kept having to unplug it and plug it back in before it would see it. I was using the software Android File Transfer. Last night I could literally not get it to see my phone whatsoever... I plugged it into the computer and it would charge but it literally could not detect a connected device.
So here's where it gets frustrating as I spent the next two hours trying to fix this issue. I tried searching for a solution online which is why I'm now here after everything as all that I tried didn't work. I tried switching to SmartSwitch (and uninstalled AFT first), but that program also didn't detect my phone. Then I tried Airdroid, which worked only when I used the file upload under the browser but refused to connect to the phone when I clicked it on My Devices.
I even tried the method of *#0808# but it was actually already set to the correct settings so now I'm completely at a loss as to what it could be.
I've previously also had issues where I've plugged in the phone and it hasn't started fast charging and I haven't realised for an hour that it's only been cable charging and had to plug it back in for it to recognise it... is this likely a problem with the phone or cable?
I mean, aside from the also frustrating battery issues which have been worsening as time goes by (currently phone is on 79% having only used 39m screen time), I'm not sure whether it's time to give the phone a reset before actually taking it in to the store or whether it's likely an issue with the connector port at the bottom too which means it's probably not worth the hassle of resetting?
I won't go too much into the battery issues here, but I've been trying to use Greenify, App Optimisation, literally EVERYTHING I can think of, and I still don't get any more than 4 hrs and a half screen time.
My phone is not rooted. (though I'm wondering whether rooting it may help me). Thanks and I hope you have some advice that may resolve my issues!
I have the same issue.. muy phone won't charge unless otra on the wireless charging port
I have the SAME issue. I really don't know how to fix it!
Hmmmm sounds like your charging port is starting to go either that or maybe you could try flashing some new software through Odin and hope that's it's a software issue and as for the battery of course rooting does help bc it lets you get rid of the bloatware on the phone either that or try package disabler pro.
I have seen this problem online with the Edge, but no solutions other than changing the device out. Hoping someone can tell me whats going on here.
I bought this phone from Sprint on 10/7/16 and didn't have any issues until 11/7/16 (1 day out of the time for me to add insurance to get it replaced).
On to the issue. It restarts every 2 min, if I allow the screen to turn off. If plugged in and charging, it just shuts down and freezes. Have to do a soft reset to get it up and running. I have no to date done 4 factory resets, and didn't install any new apps and pulled out my Micro SD card as well. All the pre-installed apps are up to date, as well as my firmware, profile, hell even my prl is up to date. Still happening.
I have been able to stop it by turning in the "Always on Display" that shows the date, time and battery percentage. It seems to have stopped the problem, but lets face it, that's not a fix. Its a bandaid over a leaky pipe.
Anyone have any suggestions? I have called Samsung and they said I can send it in, but I don't have a backup device at the moment. I sold my Note 3 when I bought this phone. I know I can get a loaner phone from Sprint, but I don't want to pay for it.
Thanks in advance.
PS - Non rooted phone.
Hi,
So a few months ago I regrettably decided to try and root my Samsung Galaxy s7. It did not go well, and from the feedback from the firm I sent it for software repairs, apparently a second partition was created which caused start-up issues. They said they fixed it and for a few months the phone worked well. Until now.
The phone refuses to startup. It is currently plugged into the mains and showing a steady 51% (which I know from previous experience will be the maximum it reaches) If I press the power button it goes through the loading screen (the animated Samsung logo) then shuts off, then tries again and again never making it past this point.
The things I've tried:
Tried every kind of reset
Run the restart process with every combination of sim card, sd card and lackthereof
I remember that the guy that fixed my phone offhandedly commented that he could see the issue on his PC, presumably via a software of some-sorts. Anybody know what this could be?
So, nothing seems to work and in a last bid of desperation I googled the issue and came across this website.
Perhaps a kind Samaritan here might know how to fix my issue? Any help would be greatly appreciated.
Look for instructions on how to flash with Odin.
Saturday evening, while I was going to sleep, I saw my screen wake up (across the room) I kind of looked at it to see if someone was calling and saw the boot logo, didnt think much of it and went to sleep.
Sunday afternoon I go to use my phone and it is off, I hold the power button and get nothing, try a few more times, still nothing.
This is a 9 month old 100% stock pixel 2 running android 9
I tried a couple of adb tool kits and of course they dont connect, no adb.
The only sign of life is that the computer acknowledges the connection when i connect by usb to the pc, I found that in device manager it shows it as a qualcom dloader, which sounds to me like it is in download mode.
I assume my hands are tied due to it being stock.
To make matters worse, I went through the process of getting a replacement and google shipped it to an old address and say they cant do anything about it, so now i have a $650 charge on my CC and no idea if i will ever see the replacement, googles phone support is a nightmare, six hours on the phone and on hold with them and got nowhere, the last thing they said is that someone from support will contact me by email.
While trying to find a solution on the web I came across a surprising number of people with the same issue.
Any tips about things to try or even how to get google support to fix the replacement being shipped to the wrong address will be appreciated.