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[Q] buggy Focus... anyone else?

Hi all, my Focus was doing some weird things, including sporadic reception issues, so I went to an ATT warranty center and got it replaced. Unfortunately, this phone has the same issues AND more.
First of all, about half the time, if I go somewhere with NO reception, and then enter an area with reception, it won't find reception without turning the phone off and on, even if I toggle the data network in the settings. This is especially annoying because my office has no reception in the cafeteria/main entrance, yet my cubicle does. My old phone did not do this.
Second, on my first Focus, I picked a SMS sound on day one, after a few months, I changed it to something else. about 15% of the time, it would play the original sound, then immediately play the second one... Well this phone is doing the SAME thing, but I've only used one SMS tone. I find this especially puzzling.
Third, this phone occasionally won't flip from horizontal to vertical and vice versa. It seems like whatever mechanism tells the phone the way it's oriented is broken.
Fourth, yesterday, my phone went from a 100% charge to 0% and a warning that it was critically low. I took the battery out multiple times, and when it was plugged it, it would show that it was charging, but then not gain anywhere on the status meter. After pulling the battery for like the 10th time, it came up as 100%.
Has anyone else experienced any bugs like this?
This will be the 4th time I've gone into the ATT warranty center... I am the type who is always rational and polite, but this is getting annoying. I hope ATT gives me a credit or something. I wish I could get a NEW phone and not a warranty replacement refurb that is clearly not working like it should.

I've never experienced anything like what you're talking about. As far as orientation not switching, it does happen if say I take a picture in landscape mode, then MMS the picture to someone and turn the phone upright as I enter the message.

rmcgraw said:
I've never experienced anything like what you're talking about. As far as orientation not switching, it does happen if say I take a picture in landscape mode, then MMS the picture to someone and turn the phone upright as I enter the message.
Click to expand...
Click to collapse
I get that too, but I'm talking about IE and other instances. Guess I should have mentioned that.
Thanks for weighing in!

never also with my focus....what u do to urs jw lol

I have the same reception problem. Everytime I go into my gym I lose AT&T and have to reboot. It started happening the minute I did the March Update.
For everything it fixed it broke something else for me.

I think your issues are hardware flaws,rather than software bugs...just change to another device.I think they should allow you to do so as long as the value of the plan is equal.

bertstare said:
Second, on my first Focus, I picked a SMS sound on day one, after a few months, I changed it to something else. about 15% of the time, it would play the original sound, then immediately play the second one... Well this phone is doing the SAME thing, but I've only used one SMS tone. I find this especially puzzling.
Click to expand...
Click to collapse
Hi, I don't have a focus but have noticed this on my HTC Mozart so am wondering if it could be a software bug?
My phone seems to either pick a SMS tone at random, play 2, one after the other, or not play one at all depending how its feeling that day and depending if I'm using the phone when a message comes in lol!
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App

dov74 said:
Hi, I don't have a focus but have noticed this on my HTC Mozart so am wondering if it could be a software bug?
My phone seems to either pick a SMS tone at random, play 2, one after the other, or not play one at all depending how its feeling that day and depending if I'm using the phone when a message comes in lol!
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I've noticed that with mine (HTC Arrive) it plays the 10th ringtone by default whenever the phone is facing up or flipped over. But when it's flipped over and the first ringtone plays then you flip it over, the screen lights up and then the second ringtone plays (I think its ringtone 5). Weird...

Well, the warranty center swapped out my Focus. I told them it had "a reception issue," but did not explain what it was, and then told about how the phone screen was not rotating depending on how it was oriented. Guy went into the back, presumably to check out the issue, and he came back saying that he confirmed it was not rotating properly, so he gave me a new one. He didn't even care to hear about the other issues. I've been into the warranty store multiple times in the last two weeks, and every time they've said that the Focus is not typically a phone that comes in with issues... so we'll see what happens.
Of note, the guy who gave me a new phone did not set it up properly, so data was not working. I had to call customer service to get my IMEI number updated. I politely explained how much of a hassle this has been and was given a $25 credit on my account.
I'm back at my cubicle at work, so I've gone through the basement with no reception, and it was able to find the network on its own when I got out of the dead zone... hopefully that means this phone is working properly.
However, I am moving to a new house in mid June, and I am 99% sure the house is in a dead spot... urg. If it's as bad as I figure it will be, I guess I'll see if AT&T will give me a free microcell AND free service for it; otherwise, I'll have to switch to Verizon.
Thanks for weighing in everyone. It seems like there is some sort of ringer issue because others are reporting it too.

I have the reception issue too, have to reboot the phone to fix it however, I haven't experienced any of your other issues (samsung focus here)
Maybe they are giving you your old phone (refurbished) and u just keep getting the same phone over and over again. (doubt it, but you never know)

[Q] weird audio echo and reset with stock incredible S

My dad recently got a HTC incredible S and its generally OK
however its been playing up, after a random period of time on the call the person on the other end of the phone (usually me) has audio issues.
Between 30 seconds and 15 minutes.
I spoke to him for an hour yesterday and had to redial on average every 5 minutes.
I get a very strong echo and he becomes really really loud and distorted.
If i hangup straight away and redial its ok.
If i stay on the call eventually it drops out and his phone can no longer make or receive calls for a few minutes (incoming goes straight to voicemail, outgoing gets network unavailable).
It has been back to HTC twice and they replaced various bits, they also gave him a new phone, they have also replaced the sim card.
During the 2 months this has been going on he has been using a nokia loan phone on and off and it works without any issues as did the previous nokia he had. So this really does seem to be down to the phone.
Virgin Australia (the carrier) has offered him $400 credit to buy a new phone with. Even though the cheapest grey imports on ebay are going for $600. They will not let him out of the contract.
HTC don't seem to think its really a problem, it took their rep 3 weeks to replace the phone.
I have recorded a few calls from my phone to his.
Attached is a copy of the call in audacity, you can clearly see where it dies,also a copy of the audio, its trimmed down to a short time around the call, but its a wav so its ~3.1mb.
It feels to me like some kind of incompatibility between the phone and the network, but between the buck passing and the incompetence of the call centers it seems like nothing is going to come of from on high.
Does anybody have any ideas on how to resolve this?

Sounds like others have had similar issues:
http://androidforums.com/incredible-support-troubleshooting/77618-htc-incredible-sound-quality.html
http://forum.xda-developers.com/showthread.php?t=1038256
Does the same happen when you are both in different locations?
Personally i'd be tempted to see if it's the same using a custom ROM, but you may not want to do that if there's a chance you'll be returning the phone anyway.

Thanks for the link but it doesn't seem quite like those.
The call quality is pretty good until it glitches then becomes totally horrible with echo and noise.
It really sounds like a bug in something to do with the echo canceler/radio or something else mucking with the audio stream.
I'd be keen on an alternate firmware but that will void the warranty and virgin would like nothing more.

Valen00 said:
Thanks for the link but it doesn't seem quite like those.
The call quality is pretty good until it glitches then becomes totally horrible with echo and noise.
It really sounds like a bug in something to do with the echo canceler/radio or something else mucking with the audio stream.
I'd be keen on an alternate firmware but that will void the warranty and virgin would like nothing more.
Click to expand...
Click to collapse
I bet You could keep bouncing it back to HTC, perhaps insist on a replacement unit this time? If your patience is wearing thin it might just be easier to trade up though.

Actually it looks like this is the 2nd phone he has had
The imei number has changed twice.
So it really feels like a problem between the phone and the network.
I wonder if its because he is often on edge there. I don't get edge anywhere else I go.

[Q] Intermittent call volume drop

I've been digging as much as I can on this issue, and so far I haven't been able to find any official acknowledgement or diagnosis of this issue. Please forgive me if this has been discussed before, but I simply cannot find the thread.
So far, I have had 2 Nexus 5's. Both of them had the exact same issue. When I am on a call, occasionally the volume from the other side will drop to a level where I cannot hear it. This happens most often when I am listening through the earpiece, thought it has happened while using speakerphone and multiple bluetooth headsets (plus my car). There doesn't seem to be a specific thing that triggers the issue, the area or type of phone I am calling doesn't seem to matter.
The phone is stock, I've never messed with the OS and the only apps I've downloaded were basic free ones, too many to list but if an app could be causing it I can post a list.
So far, I've tried the following to resolve the issue.
1. Factory reset both phones
2. Change sim card
3. Contacted my wireless provider (AT&T)
4. Contacted LG
5. Contacted google
Changing phones didn't help, Factory reset seemed to fix the problem for a bit but it came back. Changing sim did nothing. AT&T told me that because the device was third party, it wouldn't work properly. (I don't believe that for a second) LG just wanted me to ship the phone to them. (Not an option as they will take 2 weeks to get it back to me) And google just gave me some basic troubleshooting tips that I had already tried.
I cannot RMA the phone, i bought it used off of Swappa. I do not want to pay LG for a repair as this is a software issue and it should be solvable on my own. (though I will send the phone to them if it comes to that)
Has anyone had this issue, or at least heard about it? The only possible explanation I've found is that there's a problem with the noise cancellation software, but no one seems to have any solutions other than send it to LG, which really isn't an option for me at this point.
Thanks a crap load in advance to anyone who can shed any light onto this.

Bump for help please.

We are in the same boat
detailedvenom said:
I've been digging as much as I can on this issue, and so far I haven't been able to find any official acknowledgement or diagnosis of this issue. Please forgive me if this has been discussed before, but I simply cannot find the thread.
So far, I have had 2 Nexus 5's. Both of them had the exact same issue. When I am on a call, occasionally the volume from the other side will drop to a level where I cannot hear it. This happens most often when I am listening through the earpiece, thought it has happened while using speakerphone and multiple bluetooth headsets (plus my car). There doesn't seem to be a specific thing that triggers the issue, the area or type of phone I am calling doesn't seem to matter.
The phone is stock, I've never messed with the OS and the only apps I've downloaded were basic free ones, too many to list but if an app could be causing it I can post a list.
So far, I've tried the following to resolve the issue.
1. Factory reset both phones
2. Change sim card
3. Contacted my wireless provider (AT&T)
4. Contacted LG
5. Contacted google
Changing phones didn't help, Factory reset seemed to fix the problem for a bit but it came back. Changing sim did nothing. AT&T told me that because the device was third party, it wouldn't work properly. (I don't believe that for a second) LG just wanted me to ship the phone to them. (Not an option as they will take 2 weeks to get it back to me) And google just gave me some basic troubleshooting tips that I had already tried.
I cannot RMA the phone, i bought it used off of Swappa. I do not want to pay LG for a repair as this is a software issue and it should be solvable on my own. (though I will send the phone to them if it comes to that)
Has anyone had this issue, or at least heard about it? The only possible explanation I've found is that there's a problem with the noise cancellation software, but no one seems to have any solutions other than send it to LG, which really isn't an option for me at this point.
Thanks a crap load in advance to anyone who can shed any light onto this.
Click to expand...
Click to collapse
I'm being searching a lot to find a solution to this problem, but no luck.
I am using a Nexus 5 from the past 15 days and have the same problem of low to no volume from the speaker (voice of the other party). I initially though that it happens when I am outdoors, but no, it happens indoors too; and this does not happen always, sometimes it is loud and clear sometimes it is not. So I suspect that this has got something to do with the software rather than the software.
Even I don't have an option to send it back to LG cause I bought this in a different country.
My phone is Stock OS, updated to 4.4.4, rooted has Xposed Framework on it.
I also modified the build.prop and set the persist.audio.fluence.voicecall from true to false, but even this did not help.
Please, please, please, if anyone has found a solution to his please let us know.

If you press the back of the phone slightly, does it lower the sound? when i do not apply pressure to any back part of the phone, the sound is clear. with even slight pressure the sound dims on the other side. just noticed this today after trying to troubleshoot the problem. really bad design

IINexusII said:
If you press the back of the phone slightly, does it lower the sound? when i do not apply pressure to any back part of the phone, the sound is clear. with even slight pressure the sound dims on the other side. just noticed this today after trying to troubleshoot the problem. really bad design
Click to expand...
Click to collapse
So far I haven't been able to try that. For some reason the phone has started behaving, though there are a few issues here and there. I'll try this out next time it happens and report back.

S8 plus echo when making phone calls

Does anyone experiencing echo when making phone calls. The echo is from the caller side and I dont hear it from my phone. Whenever someone is calling me they say that they are hearing them selves whenever they say something. So I tried calling myself from my wife's phone and I can hear it aswell.
I have the exynos version

I am experiencing the same issue on my new S8 Plus, SM-G955F Exynos version also . Did you figure out a way to fix it?

dretext said:
I am experiencing the same issue on my new S8 Plus, SM-G955F Exynos version also . Did you figure out a way to fix it?
Click to expand...
Click to collapse
Not yet. I am taking mine to Samsung service tomorrow

Its crazy how I paid more than $800 on a smartphone that it fails to do one of the simplest task a smartphone can do which is making phone calls without any issues

I have the same issue...any solution so far from SAMSUNG..???
My new Samsung Galaxy S8 Plus is just a week old now but getting severe Echo on the other end when made or received calls!!! I am with EE in the UK.
When someone calls me or I get call from someone party at the other end is complaining that he/she get their voice echo'd badly, but at the Galaxy end no issues perfect sound. I tried calls with speaker phone ON/headset connected, both cases no echo at the other end!!! Only other reference to this entry.
As I said when headset or speaker phone ON on Galaxy, no echo at the other end. Also i could see when Speaker phone is switched off Echo gradually goes down though first 30 sec after speaker off echo is maximum.
I removed cases and screen protector and tried same issue. Also tried with Voice over Wifi Off - No difference. BTW I am in an area with lower signal strength. But @ Galaxy end everything is perfect, No issue at all!!!
Any suggestions..?? Not keen to return phone as it might take weeks to get a replacement and again had to copy all data etc.
Thanks
P***d of S8+ User

any news at all on this issue..???

GalaxyS8Plus said:
any news at all on this issue..???
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Click to collapse
I just received my phone from service and they said they changed the mother board of the phone. I tried making a call and the same issue is there. I am fed up with Samsung and I will return the phone

This is crazy..$£800 paid for very GOOD LOOKING phone - But not good for making or receiving calls!!!

GalaxyS8Plus said:
This is crazy..$£800 paid for very GOOD LOOKING phone - But not good for making or receiving calls!!!
Click to expand...
Click to collapse
Exactly! Did you return your phone?

I am told I will get replacement in next few days...fingers crossed!!
---------- Post added at 10:39 AM ---------- Previous post was at 10:38 AM ----------
UPS (in UK) will collect old one and deliver new..

same
I'm having the exact same problem. Heard it might have something to do with the 4G call improvement. Anyone tried turning this off?

I have the echo quality on everything, GPS, movies, music, phone calls..ect. also have problem with my speaker cutting out, anyone else? Solutions? I've gotten no help through support. FRUSTRATING!

I also have this issue, on AT&T S8 plus. Turned off "Enhanced LTE Services" under phone setting using nova activities and still does the same thing. Guess i'll try a factory data reset. Anyone posted above figure out what the issue was?

Having same issue , even after changing buttom Mic.
When use speaker the upper Mic is used and the echo gone.
No solution yet

Download and replace this file in your system/etc folder. You will obviously need root. I've been back and forth with the service provider but decided to fix the problem myself. The only change I've made from the original file is to turn down your second mic gain which doesn't actually get used during a standard call anyway. I've left it untouched for all other modes.
https://drive.google.com/open?id=0ByqbvrtYRACPUGFNSVY0RU1GcTA

standm said:
Download and replace this file in your system/etc folder. You will obviously need root. I've been back and forth with the service provider but decided to fix the problem myself. The only change I've made from the original file is to turn down your second mic gain which doesn't actually get used during a standard call anyway. I've left it untouched for all other modes.
https://drive.google.com/open?id=0ByqbvrtYRACPUGFNSVY0RU1GcTA
Click to expand...
Click to collapse
And your trick fixed the problem?
/CK

It doesnt work for me

Try this. Made another change. Should be fine. Just remember to set permission to rw-r-r once replaced and restart your phone. Else it won't work.
https://drive.google.com/file/d/0ByqbvrtYRACPdEdDcjRkd2FSa0U/view?usp=drivesdk
---------- Post added at 12:41 PM ---------- Previous post was at 12:40 PM ----------
[/COLOR]
Cesar Cao said:
It doesnt work for me
Click to expand...
Click to collapse
Try this. Made another change. Should be fine. Just remember to set permission to rw-r-r once replaced and restart your phone. Else it won't work.
https://drive.google.com/file/d/0ByqbvrtYRACPdEdDcjRkd2FSa0U/view?usp=drivesdk
---------- Post added at 12:42 PM ---------- Previous post was at 12:41 PM ----------
[/COLOR]
Cesar Cao said:
It doesnt work for me
Click to expand...
Click to collapse
Try this. Made another change. Should be fine. Just remember to set permission to rw-r-r once replaced and restart your phone. Else it won't work.
https://drive.google.com/file/d/0ByqbvrtYRACPdEdDcjRkd2FSa0U/view?usp=drivesdk
---------- Post added at 12:43 PM ---------- Previous post was at 12:42 PM ----------
[/COLOR]Try this. Made another change. Should be fine. Just remember to set permission to rw-r-r once replaced and restart your phone. Else it won't work.
https://drive.google.com/file/d/0ByqbvrtYRACPdEdDcjRkd2FSa0U/view?usp=drivesdk

solved for me
Hello, I had this problem after a return of services for a simple button , he came back New but my interlocutors complained of an unbearable echo of their voices during the calls, but that in their senses, me on my side I had no echoes. Short end after some research and not wanting to send him back to service for a week and having to give me a huawei, I decided to do it myself, so there are two seals at the microphones, they can to be defective or badly put. Need to know that it is the noise reduction microphone that is problematic so that from above. For my part I have not been to look at the seals, I opened the phone and all the screws of the phone was too tight I loosened and test before going further and close the tel. And for me it worked! To close the phone it is necessary to change the adhesive which is stuck on the hull, this moment is very difficult because it is necessary to remove the old one and it is well glued! And for the waterproofness I do not advise you to go
to bathe with after that.

I had a problem - The person I was calling, could hear his own voice (echo) so, Samsung Store (Vancouver) send my phone for the repairs in Toronto, later appeared another problem – the phone could not recognise any sim card. Then they send it again to Toronto. After I received, în a few days Echo problem returned back so they send it again to Toronto to fix. In total my phone was sent 4 times to Toronto for repairs – every time leaving me with no phone for weeks and a lot of waste of time and so much stress.
Guys believe me I have spend so, so many hours for the past 9 months over the phone, live chatting on computer and emails with their customer service teling me : “This issue was escalated in top priority and discussed with higher management” Everybody knew me already in their offices I guess. By the end I was speaking over the phone with the general manager of the upper department, you know what he said- I can hear this disturbing noise of the echo, but I can not do anything as our policy is to do what our computer test are giving, our computer test declared your phone is working good as per manufacturer’s specifications, so please use your phone as it is…
Can you imagine that???
I have learned one thing- nowadays all the phone are practical identical, our human eye hardly will see the difference- photos/speed etc. What you are really buying is the company you will deal with later. What you will do if your phone got broke??? Samsung has the WORST customer service from them all, you can find tons of people like me on the net, Samsung will replace 99% of your phone hardware but will never replace you with a new phone.
Usually I am not writing reviews, but this case got me supermad, I have spend about 1400$ for the phone and wirelescharger and I keep it in my drawer now. I was huge fan of the Samsung, as I have many appliances în my house from Samsung, but this phone was the last one for sure. I remained loyal even after they were blowing batteries în people's hands with the Note 7 and I believed in them and I bought this S8+, but I regret so much.
Do not make my mistake. There are so many good phones like Iphone, Google Phone etc. with a great customer service- just ask your friends.

I think this call quality issue is actually a SIM issue

Hi there,
I'm one of the many that's been hit by the call quality issues of the Pixel 3. I use a Pixel 3 white with Tele2 in the Netherlands and I cannot make or receive calls when the problem hits. I also have the problem where I'll cut out every 20 seconds or so any people will tell me they can't hear me.
Restarting it fixes it temporarily and then it just goes on again. It's ridiculous. I'm on my second phone already.
I've found that when this happens, when I go to settings in the Phone app, go to calls and then call forwarding or additional settings, nothing loads. It may even say SIM read error. When I restart the phone, and I can make phone calls properly again, these settings load again. Seeing as these settings are loaded from my SIM settings, I have a feeling something with the phone reading the SIM isn't quite right.

Got T-Mobile NL and especially at home, most times, people can't hear me properly.

call quality
I'm on verizon, and when I call into work conferences from home, I get complaints that I sound like I'm underwater. I've tried disabling advanced calling and that doesn't change anything (was a recommendation in a Google forum). I haven't experienced dropped calls yet, but I don't make a ton of phone calls, so that doesn't mean much.

There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.

Super-Veloce said:
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
Click to expand...
Click to collapse
Same here, if a call goes through. Usually it won't even connect

Archangel said:
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Click to expand...
Click to collapse
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.

It would be nice if it were a software issue but it doesnt even seem to be on Googles radar to fix? If they just swap out enough phones for the next few months until the next phone is announced by Google, everyone will want the Pixel 4 and forget about these issues.
Legendhidde said:
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
Click to expand...
Click to collapse

P3 white / SIM O2 Germany. I have No problems.

The SIM card is not the problem. When I had my Pixel 3XL and my wife had a Pixel 3, we replaced both our SIM cards. This failed to resolve the issue with both phones. Go read the official product forums. Too many people have ruled that out.
After 3 months without the ability to make phone calls, the only troubleshooting step that worked was to returned the phones and get another model (Oneplus 6t). Calls have been crystal clear using the same SIM cards in all the same environments.
This is either a software issue, or a component issue. I suspect its a component issue. I would put money that there is a bad transmitter or chip-set in the phone. As someone who works with electronics on a daily basis, the intermittent nature of the problem follows the type of symptoms I see when a circuit is slowly building stray capacitance and has no way to bleed out extra potential. Similar to static electricity. This would explain why it goes away for most people for a brief period when they power cycle their phone. It would also explain why not everyone experiences it.
Google may be able to band-aid the hardware defect with software by actually cutting out HD quality on calls and fudging it, and most people won't be able to tell the difference. They might have the ability to power cycle and fulling resent a single component after each phone call. They did the same type of thing when the bottom speaker on the 3XL was buzzing at certain frequencies. They simply programmed the software to prevent the bottom speaker from playing sounds from within those frequencies. Most people aren't going to notice that one of the two speakers is slightly muted.

The only way to remedy this is to have 4g enabled at all times. Calls should then be using volte or HD voice and the issue goes away.
I anable 4g even when wifi is on and calls on both my Pixel 3 (Sold) and Mate 20 Pro are clear and rock stable if not a tiny bit tinny or raspy at the high end due to HD voice.
This is on EE Uk , but I would imagine is similar on cariers from other countries.
On a side note, with O2 I do not have this issue at all so maybe it's something to do with the frequencies or bands the mobile operator is using.

It is definitely not related to the SIM. I have replaced my regular SIM with eSIM on T-Mobile CZ and I still have this issue. I have even transferred my number from Vodafone CZ due to my contract expiring, and its still there.

Hoping after Android Q , this issue will shine [emoji848][emoji848][emoji848]
Sent from my Pixel 3 using Tapatalk

I have this issue too, updated to the Android Q beta in hopes this would stop it from happening - but it is still happening.
I can hear everyone perfectly well but they say I am breaking up or sometimes I hear terrible interference and the call is dropped. Tried all the troubleshooting steps.
One thing is I noticed if I am using hands free (car's bluetooth or the pixel headphones) the issue never occurs (so far). I am thinking the antenna might be interfered with while it's in my hand. Can everyone try using hands free solutions while not holding the phone and see if it persists?
Thanks

Factory reset and removal of certain third party apps seems to have fixed the problem for me

Div250 said:
Factory reset and removal of certain third party apps seems to have fixed the problem for me
Click to expand...
Click to collapse
and now we need to know which are those "some 3d party apps"
please, thank you

Remove recently downloaded apps one by one , restart phone normally, then make a call to see if removing that particular app solved the problem. If not, continue until you do find that app. In my case, I had my suspicions on the two that I removed and that was it.

check SIM for scratches
My SIM card is scratched. Could the phone be damaging the SIM upon insertion?
I saw on another forum that their call quality issues go away when they use the headphones that come with the phone. So that would not be consistent with a SIM issue... hmm.