reset impossible - Moto G 2015 Q&A, Help & Troubleshooting

Hello,
I have a moto g3 xt1541 and I wanted to reset the device in the settings but my phone got stuck while resetting: it kept on loading with a message " formating data" or something like that and after 10 min I just pressed the power button and the screen frozen.
I could reboot by pressing 10s the power button and nothing was deleted.
I had to use the recovery to wipe data.
That happened with 5.1.1 and also 6.0.1.
Does anyone have any idea?
Thanks in advance!

nubry said:
Hello,
I have a moto g3 xt1541 and I wanted to reset the device in the settings but my phone got stuck while resetting: it kept on loading with a message " formating data" or something like that and after 10 min I just pressed the power button and the screen frozen.
I could reboot by pressing 10s the power button and nothing was deleted.
I had to use the recovery to wipe data.
That happened with 5.1.1 and also 6.0.1.
Does anyone have any idea?
Thanks in advance!
Click to expand...
Click to collapse
You don't specifically say it but I am assuming stock, locked bootloader.
Just ignore settings and do it in recovery.

Yeah sorry my phone has never been rooted and the bootloader is locked.
Thanks for your fast reply !

You need to wait more... Factory Reset can take 20+ minutes on this device. Otherwise do it through recovery or use fastboot erase commands.

Related

[Q] Safe to hand over non-responding phone for repair?

hi guys. I have a nexus s i9023, it was running well with 2.3.4 for three months. Got an OTA update for 2.3.6 two days ago, installed it.Im running stock, and the root is locked.
Everything seemed to be running fine when last night it just stopped responding and freezing. Taking battery out doesnt help, it again freezes at the colorful x logo or at the unlock screen.
I read on how to do a reset, but pressing volume down and power button gives me only a flash of blacklight (for a millisecond) and then nothing happens. tried it many times. What am I doing wrong? Pressing volume up and power button gives me a fastboot menu, and recovery mode only gives me an exclamation mark android, then I have to take battery out again.
Also, if I hand in my phone to the dealer for repair (its under warranty), are they locked out too or can they access my data when they repair it? Please help.
Volume down and power doesn't do anything. You have to use volume UP and power.
Also what do you mean"root is locked?"
Sent from my Nexus S using XDA App
apologies matt, it says the lock state = locked, when i press volume up and power button.
the options i get are reboot bootloader, reboot, recovery and power off.
please tell me how to go about formatting/wiping my nexus s? also, if i cant wipe it, is it a good idea to hand it over with my data in it to the dealer for warranty claim i.e. can they access my data?
ib.ch said:
apologies matt, it says the lock state = locked, when i press volume up and power button.
the options i get are reboot bootloader, reboot, recovery and power off.
please tell me how to go about formatting/wiping my nexus s? also, if i cant wipe it, is it a good idea to hand it over with my data in it to the dealer for warranty claim i.e. can they access my data?
Click to expand...
Click to collapse
You can wipe the phone from recovery. Go into recovery then when it loads press power + volume up.
ib.ch said:
apologies matt, it says the lock state = locked, when i press volume up and power button.
the options i get are reboot bootloader, reboot, recovery and power off.
please tell me how to go about formatting/wiping my nexus s? also, if i cant wipe it, is it a good idea to hand it over with my data in it to the dealer for warranty claim i.e. can they access my data?
Click to expand...
Click to collapse
What you need to do is go into recovery, the wipe data/factory reset, wipe cache, wipe davik and wipe battery stats.
Reboot and you should be stock

Phone stuck after factory reset

Hello!
I have a rooted XT1032 and as the 5.0 update is around the corner i thought i'd start from scratch so everything would be as smooth as possible. I backed up all my files and I commenced with the factory reset. The problem is that after turning off, my phone wants to enter CWM, but is not able and keeps on trying(i think this is due to the fact that the factory reset deleted some CWM files). I only see Andro for about half a second every 5-6 seconds.
Do you have any idea what i could do?
I tried pressing the power button and power+volume down, but nothing seems to work..
So i was playing with and i pressed the power button for 20 seconds and it came back to it's initial state. CLOSED
Shinr3x said:
Hello!
I have a rooted XT1032 and as the 5.0 update is around the corner i thought i'd start from scratch so everything would be as smooth as possible. I backed up all my files and I commenced with the factory reset. The problem is that after turning off, my phone wants to enter CWM, but is not able and keeps on trying(i think this is due to the fact that the factory reset deleted some CWM files). I only see Andro for about half a second every 5-6 seconds.
Do you have any idea what i could do?
I tried pressing the power button and power+volume down, but nothing seems to work..
So i was playing with and i pressed the power button for 20 seconds and it came back to it's initial state. CLOSED
Click to expand...
Click to collapse
Factory reset is broken when rooted...simply flash your stock image
Cheers

[Q] 1st gen moto g stuck in unlocked bootloader screen after wiping all data, no os

My moto g was attempting to install lollipop on my rooted 4.4 and i idiotically wiped all my data through TWRP (?) and rebooted my phone with no OS even when i was warned By a warning screen. Now my phone is stuck on the white unlocked bootloader screen and when i hold down the power button and the volume down button, it just goes back to the unlocked bootloader screen. Can i do anything? Idc about any data on it but id love just my stock phone working. Thanks for any help.
takemyname45 said:
My moto g was attempting to install lollipop on my rooted 4.4 and i idiotically wiped all my data through TWRP (?) and rebooted my phone with no OS even when i was warned By a warning screen. Now my phone is stuck on the white unlocked bootloader screen and when i hold down the power button and the volume down button, it just goes back to the unlocked bootloader screen. Can i do anything? Idc about any data on it but id love just my stock phone working. Thanks for any help.
Click to expand...
Click to collapse
If you are still facing the problem, press & hold power + vol down button. It will turn your phone off briefly for 2-3 seconds & immediately again press & hold power + vol down button for about 5 seconds. Release it & this should take you to bootloader. And since you flashed twrp you might be familiar with pushing & flashing a rom from recovery.

Boost LG Stylo Soft Brick? Please help.

I have a boost mobile LG Stylo that I rooted last November using 6th_Hokage's custom room method provided here http://forum.xda-developers.com/lg-g-stylo/development/boost-stylo-5-1-1-zv5-custom-rom-v1-t3216307 on this forum. I used the rooted-zv5-system.img file. All has been well for 7 moths until last night when I was using Google Chrome and the app hung (which happens occasionally, not frequently). Had to pull and reinstert battery and upon booting, I am getting in this weird loop of Setup/Activation Wizard - Wifi Connect - and TalkBack Activation that I cannot get out of. HOME and RECENT SCREENS buttons are disabled, BACK button is enabled. I am assuming some corruption took place.
Can anyone point me in the direction of steps to take on resolving this? I am good either going back to factory or root, I just need my phone working. I have reviewed this forum, and am confused on best option on how to proceed, or do I have a permanent brick.
Thanks so much in advance for the assistance!
I'd reset it from recovery mode. I reset my phone whenever it acts wonky. When you do reset it in recovery do it like 3 times like you are clearing it out to put in a rom. If all else fails you can at least flash the rooted rom or original rom again, Good Luck! At least you have root, I'm on 6.0 and no root sux big time!
jmacie said:
I'd reset it from recovery mode. I reset my phone whenever it acts wonky. When you do reset it in recovery do it like 3 times like you are clearing it out to put in a rom. If all else fails you can at least flash the rooted rom or original rom again, Good Luck! At least you have root, I'm on 6.0 and no root sux big time!
Click to expand...
Click to collapse
Thanks so much. Cool, I hope it is an easy fix. Because I am pretty much a noob with this stuff, I have never "cleared it out" to put in a rom. I might have done it, but do not recall. I will have to review my process steps again to make sure. Any chance you can provide some step by step instruction that I can follow with regard to resetting and clearing out from recovery mode?.
Here are the steps I found online, does this look correct to you...a hard factory reset? Is this ok even with rooted phone?
Hard reset LG G Stylo
Turn off the device
Press and hold Volume Down key + Power Key about 6-7 seconds
Release Power key when LG logo appear
When still pressing Volume Down key, press Power key one more
Release Volume down key when Factory Data Reset menu appears
Use Volume key to select “Yes”
Pres Power key to confirm.
I do still have the rooted rom I originally used and instructions from 6th_Hockage...are you saying that if I just flash that again following the steps I used to originally root the phone that this will work even though the phone is already rooted?
Thanks!
Turn off the device
Press and hold Volume Down key + Power Key about 6-7 seconds
Release Power key when LG logo appear AND it says "Recovery Mode"
You'll get a recovery menu and you use the volume up and down keys to highlight the "factory reset" after highlighting "factory reset" press the power key to activate selection. Do that three times and you will have a clean slate of your rooted rom.
You don't have to re-flash the reset will be the rooted rom
Did it work???
Sent from my N9521 using Tapatalk

Xiaomi redmi S2 stuck in boot

Hello, today my xiaomi phone just stopped working. In the morning when i checked my phone it was all good, but then when i checked it like half an hour after, it wont unlock, i tried the power button, 2tap, fingerprint reader, nothing. My notification led was flashing as so i had some notofications so i knew it wasnt completely dead so i jsut hold power button to restart my phone. Now is where the trouble begins. It only shows "redmi" logo and wont start it got stuck in boot. I tried fastboot its changes to it but nothing can be done. I tried to hard reset it thru holding power button and volume button up together but it just restart again. I cant switch thw phone off nor i can switch it on it just loops there in boot and nothing can be done. So my question is is here someone who had similiar problem and fixit. If yes please tell me how.
Thank you all in advance.
1johny10 said:
Hello, today my xiaomi phone just stopped working. In the morning when i checked my phone it was all good, but then when i checked it like half an hour after, it wont unlock, i tried the power button, 2tap, fingerprint reader, nothing. My notification led was flashing as so i had some notofications so i knew it wasnt completely dead so i jsut hold power button to restart my phone. Now is where the trouble begins. It only shows "redmi" logo and wont start it got stuck in boot. I tried fastboot its changes to it but nothing can be done. I tried to hard reset it thru holding power button and volume button up together but it just restart again. I cant switch thw phone off nor i can switch it on it just loops there in boot and nothing can be done. So my question is is here someone who had similiar problem and fixit. If yes please tell me how.
Thank you all in advance.
Click to expand...
Click to collapse
Hi, I recommend you first of all back up your data if still possible.
Then, reboot into fastboot.
-fastboot erase system
- fastboot erase cache
- fastboot erase userdata
-fastboot erase recovery.
Then clean flash a rom.

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