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Forgot Moto G Unlock Pin

Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks

motoman4rmmars said:
Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks
Click to expand...
Click to collapse
would unlocking the bootloader ( which wipes the device) do it ?

Did you try contacting Motorola?

I read that the stock recovery is messed up. If you want to factory reset then chose the option above, ie the text you see in the menu does not align with the actual option that will be chosen.
http://forum.xda-developers.com/showthread.php?t=2543869

thanks for reply guys,
I dont want to unlock the bootloader as it voids the warranty.
I contacted Motorola, but no reply.
Is there any other way to factory reset this device?
BTW Happy New Year to all

Did you read my post just above yours? You use the stock recovery, just highlight the option ABOVE the option you actually want within the recovery.

cheers mate!
scott_doyland said:
Did you read my post just above yours? You use the stock recovery, just highlight the option ABOVE the option you actually want within the recovery.
Click to expand...
Click to collapse
sorry I misread u the first time.
but do you even know how big my smile is right now
You are a time and life saver!
first hero of 2014!, :highfive:
was so effin pissed of since the turn of the year
Hope all u guys have a cheerful year

forgot unlock pin
motoman4rmmars said:
Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks
Click to expand...
Click to collapse
GO on google android/devicemanager
with u gmail account
click lock enter new password (must be letter and number) your phone lock again but now ask for password you provided to account
done.

Do you need Android Device Manager on the phone itself to work?

PAYJOY Administrative app - how to remove this app

I bought a galaxy s7 from a guy and said that the only issue was that he cannot remove his gmail account .
I can't not put the phone on download mode or do hardreset from the menu or from volume + power and home button (see img ) developer options are all gray out . How can I do root or put this on download mode - I bought an usb jig from amazon and doesn't work and the phone. Please help the application is called payjoy and it's administrating the device
Can't post outside link but the error when I try factory reset from the buttons combination is - MDM doesn't allow factory reset - and from the phone menu is gray out

u wont be able 2 the payjoy app is a finance company installed on the phone tje person that sold u the phone financed it and didnot pay it off untill device is paid off u wont be able to do nothing i recommend u to call payjoythey will locate the owner because the imei is registered with all the owner info

any news on how to remove this app?

I've never seen anyone manage it on this forum yet

i just did a payjoy app from a sm-g920a
all I heard about such phone was it doesn't go to downlad mode if it had payjoy
but I found a way to get it done
i have flash stock rom
combination rom
unlock
ect
add my on skype
tonasoledad1

very well my friend, you have a good solution for remove payjoy

Help me
tonasoledad1 said:
i just did a payjoy app from a sm-g920a
all I heard about such phone was it doesn't go to downlad mode if it had payjoy
but I found a way to get it done
i have flash stock rom
combination rom
unlock
ect
add my on skype
tonasoledad1
Click to expand...
Click to collapse
Can you help me.
how can I flash without entering into download mode
Please.

as offered by Vejuo12, as I understand the post instructions:
"1. Go to settings - lock screen and security and set a pin.
2. Then in (Secure Lock Settings) there is an unchecked option that says Auto factory reset, check it... so when you put the pin 15 times wrong the phone automatically does a factory reset.
3. You need to turn off the screen and turn it on again to put the wrong pin 15 times. Each time you input the wrong code time you will have to wait 30 seconds between each attempt, turn the phone off and then back on, for the next attempt. Once you have put the wrong password in 15 times the phone will reboot and factory reset, removing the phone from mdm mode and removing it from the famous manager of the phone, and leaving you to setup the phone normally, but you will need the pin to begin that process.
Well friends I hope you serve them.
(Thanks does not cost anything) thanks see you in the next."
Hope I got that correctly. I've seen this process somewhere in XDA land, as well.

thats correct dude i hope it can help people.

Dark1ugia said:
just have to set up a pin and activate Auto factory reset in Secure lock Settings, restart phone and put 15 times an incorrect pin, it restarts automatically and erase all the phone. thats it.
Click to expand...
Click to collapse
dont do it it will make your phone useless , after 14x phone says: "device turned off, contact IT administrator"
they updated this bug

looks like there is no actually way to remove PayJoy

remove payjoy
hey guys payjoy is removable,note 8 n950u even with the latest software installed. on Oreo it has a software corrupted feature that will factory reset and take off payjoy if firmware is almost bricked. that's almost not all the way. email me at {Mod edit. Oswald Boelcke, Moderator}

My phone has code DSFPZV I seek assistnce
Then it says enter this code when promoted by the payjoy..com checkoit webpage.
What is reasons

ronaiee said:
Can you help me.
how can I flash without entering into download mode
Please.
Click to expand...
Click to collapse
I recently discovered a way to remove the app, I have a Flight M100 that needed payjoy removal.......I put the device into safe mode then went into settings and in the apps section find payjoy app, Dlight app and work setup........Disable all three apps, force stop,disable background data and clear all data
This will temporarily remove payjoy access.....I then booted the device into normal mode and when the payjoy prompt comes up just cancel it out and the device will be usable without payjoy access.........Since ADB is not enable(depending on your device SoC) flash a ton similar to the one but without payjoy and the Dlight OEM......I know it's a little crude but this method worked for me?

I want to rove pay joy of nokia G 10 now

Thank you

{Mod edit: Quoted post has been deleted. Oswald Boelcke, Moderator}
How?

Device locked down by MDM Airwatch (by me) - no access to anything!

Ok, feel pretty stupid for doing this but I have managed to lock down my S7 completely (created a profile in the MDM, unticked EVERYTHING) and then applied to my device ...
So, my problem now is this:
- I can't do ANYTHING with the phone other than turn on and access the apps already installed.
- I can't use the home or back buttons and I can't turn it off.
So, push an updated profile without the restrictions - simple ... no, as the WiFi and Data is disabled so the phone can't pick up the new profile.
For some reason, to make matters worse I can not get into download mode so Odin flash seems to be out of the question. Oddly I can get into the recovery menu but guessing there is nothing I can do from there?
Need your help / suggestions please, and yes I know it was stupid so not looking for ridecule

xspyda said:
Ok, feel pretty stupid for doing this but I have managed to lock down my S7 completely (created a profile in the MDM, unticked EVERYTHING) and then applied to my device ...
So, my problem now is this:
- I can't do ANYTHING with the phone other than turn on and access the apps already installed.
- I can't use the home or back buttons and I can't turn it off.
So, push an updated profile without the restrictions - simple ... no, as the WiFi and Data is disabled so the phone can't pick up the new profile.
For some reason, to make matters worse I can not get into download mode so Odin flash seems to be out of the question. Oddly I can get into the recovery menu but guessing there is nothing I can do from there?
Need your help / suggestions please, and yes I know it was stupid so not looking for ridecule
Click to expand...
Click to collapse
only stupid or dumb questions are the ones not asked. stupidity or not I don't know what mdm is
but out of curiosity in factory recovery menu have to tried a full factory reset???
should wipe out most if not all settings and data ofcoarse other than encryptions on device.

MDM - Mobile Device Management and in this case, Airwatch.
Factory reset is a no go, as the MDM prevents that through recovery. Unable to access download mode so can't flash with Odin.
Basically, Airwatch have advised there is nothing that can be done. That being the case I find it incredible that the s/w would allow the action in the first place. I would expect them to have some tool to remove the MDM software at a low level via install from SD card in recovery or something (after authentication) but no, no such thing.

Have you tried the usb jig to get into download mode?

peachpuff said:
Have you tried the usb jig to get into download mode?
Click to expand...
Click to collapse
I don't have a jig (last time I used one was with the Galaxy S2)!
I have tried the Samsung 300k tool with no joy.

xspyda said:
MDM - Mobile Device Management and in this case, Airwatch.
Factory reset is a no go, as the MDM prevents that through recovery. Unable to access download mode so can't flash with Odin.
Basically, Airwatch have advised there is nothing that can be done. That being the case I find it incredible that the s/w would allow the action in the first place. I would expect them to have some tool to remove the MDM software at a low level via install from SD card in recovery or something (after authentication) but no, no such thing.
Click to expand...
Click to collapse
Yea thats pretty messed up. Id raise some hell. Unless it has root privlages it shouldnt be able to do that. And the compny should always have a way to remove it.

xspyda said:
MDM - Mobile Device Management and in this case, Airwatch.
Factory reset is a no go, as the MDM prevents that through recovery. Unable to access download mode so can't flash with Odin.
Click to expand...
Click to collapse
I don't know anything about this MDM, but I don't see how it could lock your phone from entering download mode
What happens when you try entering download mode?

I've tried everything except the jig method. Just loops the Sammy logo and gets nowhere.
The MDM appears to have prevented the download option as well as the factory reset and pretty much everything else.
Seriously, can't see how Airwatch can't have a .zip file to flash from SD for such situations - or at least a failsafe to prevent pushing a profile to a device without having network or MDM remove option enabled.
Phone well and truly bricked, replacement only option (first brick I've created in about 20 years)!

xspyda said:
I've tried everything except the jig method. Just loops the Sammy logo and gets nowhere.
The MDM appears to have prevented the download option as well as the factory reset and pretty much everything else.
Seriously, can't see how Airwatch can't have a .zip file to flash from SD for such situations - or at least a failsafe to prevent pushing a profile to a device without having network or MDM remove option enabled.
Phone well and truly bricked, replacement only option (first brick I've created in about 20 years)!
Click to expand...
Click to collapse
Try keeping Volume down & Home & Power pressed until the phone reboots twice
Do not let go of the buttons until it has rebooted 2 times, hopefully after the 2nd it will enter download mode

I've tried it 2,3 and 4 times. Honestly, spent ages trying to get out of this mess!

xspyda said:
I've tried everything!
Click to expand...
Click to collapse
Are you able to install apps that don't come from the playstore?
Can you disable it as device administrator?

TheMadScientist420 said:
Yea thats pretty messed up. Id raise some hell. Unless it has root privlages it shouldnt be able to do that. And the compny should always have a way to remove it.
Click to expand...
Click to collapse
Absolutely! Asked them about a .zip to flash and also expressed surprise that I was allowed to do what I did in the software. Fell on deaf ears.
I'm with you but if this serves as a warning against people using Airwatch that's a win too.

xspyda said:
I've tried it 2,3 and 4 times. Honestly, spent ages trying to get out of this mess!
Click to expand...
Click to collapse
Seems strange to me as download mode is not something you can alter by flashing anything at all
Even if you 100% wipe internal storage, download mode will still work
Not sure if the same exists for the S7, but for the S5 there were Debrick Images, you flashed it to a MicroSD card using the PC, stick MIcroSD back in the phone, when the phone boots it boots from that debrick image allowing you to flash recovery / ROM etc again to Internal storage

*Detection* said:
Seems strange to me as download mode is not something you can alter
Click to expand...
Click to collapse
https://seap.samsung.com/api-refere...AVersion(java.lang.String, android.os.Bundle)
---------- Post added at 08:04 PM ---------- Previous post was at 07:45 PM ----------
waterdaan said:
Are you able to install apps that don't come from the playstore?
Can you disable it as device administrator?
Click to expand...
Click to collapse
It meaning Airwatch
https://www.dropbox.com/s/dh16mxonvvwuotw/Screenshot_20170210-200209.png?dl=0

waterdaan said:
Are you able to install apps that don't come from the playstore?
Can you disable it as device administrator?
Click to expand...
Click to collapse
Can't install anything. Adb debugging not enabled so no side load and can't access setting to either turn it on or access device admin settings!

xspyda said:
Can't install anything. Adb debugging not enabled so no side load and can't access setting to either turn it on or access device admin settings!
Click to expand...
Click to collapse
What about Bluetooth?

No Bluetooth either. Can't turn on.

waterdaan said:
https://seap.samsung.com/api-refere...AVersion(java.lang.String, android.os.Bundle)
---------- Post added at 08:04 PM ---------- Previous post was at 07:45 PM ----------
Click to expand...
Click to collapse
Don't know what you are linking me to
All I see there is blocking device firmware update from download mode., not access to download mode itself

*Detection* said:
Don't know what you are linking me to
All I see there is blocking device firmware update from download mode., not access to download mode itself
Click to expand...
Click to collapse
What about this one?
https://seap.samsung.com/api-refere...onPolicy.html#allowFirmwareRecovery(boolean)

For anyone interested here is the list of restrictions available under Airwatch Android:
http://pastebin.com/2qxTGa5G

Payjoy app help....

Got phone financed thru payjoy, it was cool until i realized how much control the app actually had, as stated in previous threads cannot change any options as a device administrator, and all developer options are grayed out except oem unlock, demo mode, Include bug report. Tried the master reset from recovery, states MDM doesnt allow... Come on already lol, HHHHHEEEEELLLLPPPPPP.

I wouldn't recommend it to be honest. It probably checks in with their servers regularly. They might come looking for it if it stops xD

Ok actually I have found a way to not only disable it but delete it, getting rid of it completely. I did it on my Note 5, message me

Illnoteit said:
Ok actually I have found a way to not only disable it but delete it, getting rid of it completely. I did it on my Note 5, message me
Click to expand...
Click to collapse
Why not just post the method here for everyone to use?
Pretty sure it involves setting screenlock security to reset the device after 10 wrong login attempts, then forcing those wrong attempts one after the other until the device factory resets itself

No actually it doesn't, it's been awhile see if I can refresh memory, after I figured it out, I thought wow how simple

If I remember correctly, in the security section of settings, there is a selection you can mark that forces a factory reset upon restart of device, therefore getting the pay joy as a device administrator. Then use a file manager, and find the com.app folder and delete the rest

This worked for me on a Samsung J7 Pro (G610M). Just enable OEM unlock at developer options!
1- Go to settings - lock screen and security and set a PIN lock, like 1234..
2- You will se a menu (Secure lock Settings), click on it and set "Auto factory reset". This opcion will factory reset your device after 15 wrong attempts to unlock the Screen.
3- Turn OFF the Screen and enter wrong the PIN code 15 times on your device, the the Phone automaticaly will reboot and it will perform a factory reset by it self. When it turns ON the "PLay Joy" will be erased.

Illnoteit said:
No actually it doesn't, it's been awhile see if I can refresh memory, after I figured it out, I thought wow how simple
Click to expand...
Click to collapse
Yes actually it does, see below
bullracing said:
This worked for me on a Samsung J7 Pro (G610M). Just enable OEM unlock at developer options!
1- Go to settings - lock screen and security and set a PIN lock, like 1234..
2- You will se a menu (Secure lock Settings), click on it and set "Auto factory reset". This opcion will factory reset your device after 15 wrong attempts to unlock the Screen.
3- Turn OFF the Screen and enter wrong the PIN code 15 times on your device, the the Phone automaticaly will reboot and it will perform a factory reset by it self. When it turns ON the "PLay Joy" will be erased.
Click to expand...
Click to collapse

*Detection* said:
Yes actually it does, see below
Click to expand...
Click to collapse
yes your right, i apologize, but i wanna say that on the Note 5, i didnt have to do the so many wrong attempts, I was able to do and auto factory reset upon system reboot.

at the last try it give error:
"device turned off. contact IT admininstrator"

So, any solution guys ?
Have a note 8 with payjoy, none of these methods posted here has worked.

Any help with this payjoy?
Have a note 8 as well. Jas anyone figured it out yet.

Whats your phone current firmware compilation?
Enviado desde mi SM-G930F mediante Tapatalk

why doesnt a factory firmware flash fix this? or even an unbranded flash like the U1? if the payjoy app has root/SU/admin rights and is able to make the phone a paperweight, then it should be removable with a factory flash with the regular CSC. @detection what am i missing about this? i mean after the FRP lock is bypassed that is
---------- Post added at 04:00 PM ---------- Previous post was at 04:00 PM ----------
why doesnt a factory firmware flash fix this? or even an unbranded flash like the U1? if the payjoy app has root/SU/admin rights and is able to make the phone a paperweight, then it should be removable with a factory flash with the regular CSC. @detection what am i missing about this? i mean after the FRP lock is bypassed that is

I need help. I cant setup my new S8 + due to unauthorized reset....

Hi,
I resetted my S8 plus in Recovery mode or whatever its called.. And now I cant set it up without entering my old Gmail....It was over 3 years ago and I cant remember the password at ALL....
Would changing firmware completely with all the options in ODIN, like PDA, BL,CSC and all those remove the "lock" so I can atleast access my darn S8 again?... Im getting so sad.... Can anyone please shed some light.

You must try to flash it

Alkaline-AA said:
Hi,
I resetted my S8 plus in Recovery mode or whatever its called.. And now I cant set it up without entering my old Gmail....It was over 3 years ago and I cant remember the password at ALL....
Would changing firmware completely with all the options in ODIN, like PDA, BL,CSC and all those remove the "lock" so I can atleast access my darn S8 again?... Im getting so sad.... Can anyone please shed some light.
Click to expand...
Click to collapse
they do that to prevent theft and a quick reflash which makes the phone then the property of a thief. You have to factory reset from within the settings menu before you start factory resetting in recovery, and yep thats what its called. you will either have to get in touch with google to get your email acct deets or you have a fancy schmancy paperweight there.
rtyuakatsuki said:
You must try to flash it
Click to expand...
Click to collapse
wont work, its in knox