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Please help, soft bricked my [US] [Sprint] Samsung Galaxy S6 SM-G920P

After around 5-6 hours this morning/afternoon, I've officially given up on fixing this on my own, and I've all but accepted my device to be a $600 paperweight.
I decided to make one last attempt at saving it by posting for help.
Problem: My phone has a feature called "FRP" (Factory Restore Protection), which is tied to one's Google account. Basically, if you have a Google Account on the phone, it locks the phone to any custom binary/custom OS/whatever.
Once I realized this, in order to root my phone, I went in and removed my Google accounts. Sure enough, this disabled the FRP Lock, and I was able to root my device.
After rooting my device, I re-added my Google accounts and went about my business for the next couple of weeks or so.
Just this morning, my phone was having issues charging, so I decided it'd be a good idea to give my phone a reboot. Big problem. It turns out I simply haven't ever turned off my phone since I rooted it. On top of that, I didn't think the FRP Lock would apply to booting the phone, I thought it only affected flashing new firmware. I was wrong.
After my phone turned off, red text appears at the top of the screen: "Custom binary blocked by FRP Lock".
This is the problem. It simply cannot boot. Because it cannot boot, I cannot remove the Google accounts to disable the lock and resolve the problem. Because the lock can't be disabled, I can't flash the phone's original firmware, because FRP Lock will stop anything and everything I try to do.
---
Goodbye 1k+ photos on phone... And, well, goodbye *phone*.
Unless someone has any helpful thoughts! And that's why I'm here.
tl;dr: Soft bricked phone due to FRP Lock. Not able to restore original firmware, factory restore, or boot into phone's operating system.
Important: The phone turns on, and I have access to the recovery menu as well as "Download Mode"
---
What I have tried:
Factory restoring through the recovery menu, doesn't have any effect
Flashing stock firmware through Odin (Nand write failure)
Flashing a custom recovery environment (TWRP) through Odin (FRP Lock blocked this flash)
ADB and Fastboot cannot recognize the device
Tried to use Kies 3 and Smart Switch to "re-initialize" my OS or something. Both failed, saying that my phone wasn't compatible, and that my serial number was invalid (it was, in fact, correct)
---
And I probably did more things that I simply don't remember. The point here is that I've done everything, and literally everything has failed for one reason or another.
I feel like it is a possibility that if I attempted another stock ROM, then I might be able to avoid the Nand Write Failure. But again, I don't know, and I've almost accepted that I need to start looking for cheap alternative phones.
Thanks in advance, I really hope that this can be fixed one way or another. I'd be sad to see my photos disappear, but if it was the only way for my phone to work again, I could live with it.

have you tried delete the operating system and then flashing a stock rom using odin
by deleting the OS you have a blank phone with google deleted, thus disabling FRP lock.

Cosmic Blue said:
have you tried delete the operating system and then flashing a stock rom using odin
by deleting the OS you have a blank phone with google deleted, thus disabling FRP lock.
Click to expand...
Click to collapse
I thought about doing that, but I have no way of wiping the phone. What do you suggest?

you can wipe the phone through recovery. it is under the advance section. you will need to delete each section manually.

1. Go to download mode
2.Untick auto reboot,
3.Flash twrp
4.do not reboot to system, reboot to recovery.
5. Install super su and reboot system
Done.

Cosmic Blue said:
you can wipe the phone through recovery. it is under the advance section. you will need to delete each section manually.
Click to expand...
Click to collapse
I am not running a custom recovery OS, there is no Advanced section. :s

Yarraque said:
1. Go to download mode
2.Untick auto reboot,
3.Flash twrp
4.do not reboot to system, reboot to recovery.
5. Install super su and reboot system
Done.
Click to expand...
Click to collapse
When I try to flash TWRP (or anything for that matter), FRP Lock blocks the flash.

Purlek said:
When I try to flash TWRP (or anything for that matter), FRP Lock blocks the flash.
Click to expand...
Click to collapse
Go to the developer settings and unlock "oem unlock" thing. Try again.

Yarraque said:
Go to the developer settings and unlock "oem unlock" thing. Try again.
Click to expand...
Click to collapse
I was unable to boot into the phone.
However, I've more or less resolved the issue.
The issue was that when I was first trying to flash stock firmware, I was using an old version. I've read since then that that doesn't work. So I spent 15 hours+ downloading the latest firmware of 6.0.1, and sure enough, it flashed successfully.

Purlek said:
I was unable to boot into the phone.
However, I've more or less resolved the issue.
The issue was that when I was first trying to flash stock firmware, I was using an old version. I've read since then that that doesn't work. So I spent 15 hours+ downloading the latest firmware of 6.0.1, and sure enough, it flashed successfully.
Click to expand...
Click to collapse
Oh nice to hear ^^

Samsung FRP
Cosmic Blue said:
have you tried delete the operating system and then flashing a stock rom using odin
by deleting the OS you have a blank phone with google deleted, thus disabling FRP lock.
Click to expand...
Click to collapse
Would this work with the Samsung Account Factory Reset Protection?

PAYJOY Administrative app - how to remove this app

I bought a galaxy s7 from a guy and said that the only issue was that he cannot remove his gmail account .
I can't not put the phone on download mode or do hardreset from the menu or from volume + power and home button (see img ) developer options are all gray out . How can I do root or put this on download mode - I bought an usb jig from amazon and doesn't work and the phone. Please help the application is called payjoy and it's administrating the device
Can't post outside link but the error when I try factory reset from the buttons combination is - MDM doesn't allow factory reset - and from the phone menu is gray out

u wont be able 2 the payjoy app is a finance company installed on the phone tje person that sold u the phone financed it and didnot pay it off untill device is paid off u wont be able to do nothing i recommend u to call payjoythey will locate the owner because the imei is registered with all the owner info

any news on how to remove this app?

I've never seen anyone manage it on this forum yet

i just did a payjoy app from a sm-g920a
all I heard about such phone was it doesn't go to downlad mode if it had payjoy
but I found a way to get it done
i have flash stock rom
combination rom
unlock
ect
add my on skype
tonasoledad1

very well my friend, you have a good solution for remove payjoy

Help me
tonasoledad1 said:
i just did a payjoy app from a sm-g920a
all I heard about such phone was it doesn't go to downlad mode if it had payjoy
but I found a way to get it done
i have flash stock rom
combination rom
unlock
ect
add my on skype
tonasoledad1
Click to expand...
Click to collapse
Can you help me.
how can I flash without entering into download mode
Please.

as offered by Vejuo12, as I understand the post instructions:
"1. Go to settings - lock screen and security and set a pin.
2. Then in (Secure Lock Settings) there is an unchecked option that says Auto factory reset, check it... so when you put the pin 15 times wrong the phone automatically does a factory reset.
3. You need to turn off the screen and turn it on again to put the wrong pin 15 times. Each time you input the wrong code time you will have to wait 30 seconds between each attempt, turn the phone off and then back on, for the next attempt. Once you have put the wrong password in 15 times the phone will reboot and factory reset, removing the phone from mdm mode and removing it from the famous manager of the phone, and leaving you to setup the phone normally, but you will need the pin to begin that process.
Well friends I hope you serve them.
(Thanks does not cost anything) thanks see you in the next."
Hope I got that correctly. I've seen this process somewhere in XDA land, as well.

thats correct dude i hope it can help people.

Dark1ugia said:
just have to set up a pin and activate Auto factory reset in Secure lock Settings, restart phone and put 15 times an incorrect pin, it restarts automatically and erase all the phone. thats it.
Click to expand...
Click to collapse
dont do it it will make your phone useless , after 14x phone says: "device turned off, contact IT administrator"
they updated this bug

looks like there is no actually way to remove PayJoy

remove payjoy
hey guys payjoy is removable,note 8 n950u even with the latest software installed. on Oreo it has a software corrupted feature that will factory reset and take off payjoy if firmware is almost bricked. that's almost not all the way. email me at {Mod edit. Oswald Boelcke, Moderator}

My phone has code DSFPZV I seek assistnce
Then it says enter this code when promoted by the payjoy..com checkoit webpage.
What is reasons

ronaiee said:
Can you help me.
how can I flash without entering into download mode
Please.
Click to expand...
Click to collapse
I recently discovered a way to remove the app, I have a Flight M100 that needed payjoy removal.......I put the device into safe mode then went into settings and in the apps section find payjoy app, Dlight app and work setup........Disable all three apps, force stop,disable background data and clear all data
This will temporarily remove payjoy access.....I then booted the device into normal mode and when the payjoy prompt comes up just cancel it out and the device will be usable without payjoy access.........Since ADB is not enable(depending on your device SoC) flash a ton similar to the one but without payjoy and the Dlight OEM......I know it's a little crude but this method worked for me?

I want to rove pay joy of nokia G 10 now

Thank you

{Mod edit: Quoted post has been deleted. Oswald Boelcke, Moderator}
How?

Device locked down by MDM Airwatch (by me) - no access to anything!

Ok, feel pretty stupid for doing this but I have managed to lock down my S7 completely (created a profile in the MDM, unticked EVERYTHING) and then applied to my device ...
So, my problem now is this:
- I can't do ANYTHING with the phone other than turn on and access the apps already installed.
- I can't use the home or back buttons and I can't turn it off.
So, push an updated profile without the restrictions - simple ... no, as the WiFi and Data is disabled so the phone can't pick up the new profile.
For some reason, to make matters worse I can not get into download mode so Odin flash seems to be out of the question. Oddly I can get into the recovery menu but guessing there is nothing I can do from there?
Need your help / suggestions please, and yes I know it was stupid so not looking for ridecule

xspyda said:
Ok, feel pretty stupid for doing this but I have managed to lock down my S7 completely (created a profile in the MDM, unticked EVERYTHING) and then applied to my device ...
So, my problem now is this:
- I can't do ANYTHING with the phone other than turn on and access the apps already installed.
- I can't use the home or back buttons and I can't turn it off.
So, push an updated profile without the restrictions - simple ... no, as the WiFi and Data is disabled so the phone can't pick up the new profile.
For some reason, to make matters worse I can not get into download mode so Odin flash seems to be out of the question. Oddly I can get into the recovery menu but guessing there is nothing I can do from there?
Need your help / suggestions please, and yes I know it was stupid so not looking for ridecule
Click to expand...
Click to collapse
only stupid or dumb questions are the ones not asked. stupidity or not I don't know what mdm is
but out of curiosity in factory recovery menu have to tried a full factory reset???
should wipe out most if not all settings and data ofcoarse other than encryptions on device.

MDM - Mobile Device Management and in this case, Airwatch.
Factory reset is a no go, as the MDM prevents that through recovery. Unable to access download mode so can't flash with Odin.
Basically, Airwatch have advised there is nothing that can be done. That being the case I find it incredible that the s/w would allow the action in the first place. I would expect them to have some tool to remove the MDM software at a low level via install from SD card in recovery or something (after authentication) but no, no such thing.

Have you tried the usb jig to get into download mode?

peachpuff said:
Have you tried the usb jig to get into download mode?
Click to expand...
Click to collapse
I don't have a jig (last time I used one was with the Galaxy S2)!
I have tried the Samsung 300k tool with no joy.

xspyda said:
MDM - Mobile Device Management and in this case, Airwatch.
Factory reset is a no go, as the MDM prevents that through recovery. Unable to access download mode so can't flash with Odin.
Basically, Airwatch have advised there is nothing that can be done. That being the case I find it incredible that the s/w would allow the action in the first place. I would expect them to have some tool to remove the MDM software at a low level via install from SD card in recovery or something (after authentication) but no, no such thing.
Click to expand...
Click to collapse
Yea thats pretty messed up. Id raise some hell. Unless it has root privlages it shouldnt be able to do that. And the compny should always have a way to remove it.

xspyda said:
MDM - Mobile Device Management and in this case, Airwatch.
Factory reset is a no go, as the MDM prevents that through recovery. Unable to access download mode so can't flash with Odin.
Click to expand...
Click to collapse
I don't know anything about this MDM, but I don't see how it could lock your phone from entering download mode
What happens when you try entering download mode?

I've tried everything except the jig method. Just loops the Sammy logo and gets nowhere.
The MDM appears to have prevented the download option as well as the factory reset and pretty much everything else.
Seriously, can't see how Airwatch can't have a .zip file to flash from SD for such situations - or at least a failsafe to prevent pushing a profile to a device without having network or MDM remove option enabled.
Phone well and truly bricked, replacement only option (first brick I've created in about 20 years)!

xspyda said:
I've tried everything except the jig method. Just loops the Sammy logo and gets nowhere.
The MDM appears to have prevented the download option as well as the factory reset and pretty much everything else.
Seriously, can't see how Airwatch can't have a .zip file to flash from SD for such situations - or at least a failsafe to prevent pushing a profile to a device without having network or MDM remove option enabled.
Phone well and truly bricked, replacement only option (first brick I've created in about 20 years)!
Click to expand...
Click to collapse
Try keeping Volume down & Home & Power pressed until the phone reboots twice
Do not let go of the buttons until it has rebooted 2 times, hopefully after the 2nd it will enter download mode

I've tried it 2,3 and 4 times. Honestly, spent ages trying to get out of this mess!

xspyda said:
I've tried everything!
Click to expand...
Click to collapse
Are you able to install apps that don't come from the playstore?
Can you disable it as device administrator?

TheMadScientist420 said:
Yea thats pretty messed up. Id raise some hell. Unless it has root privlages it shouldnt be able to do that. And the compny should always have a way to remove it.
Click to expand...
Click to collapse
Absolutely! Asked them about a .zip to flash and also expressed surprise that I was allowed to do what I did in the software. Fell on deaf ears.
I'm with you but if this serves as a warning against people using Airwatch that's a win too.

xspyda said:
I've tried it 2,3 and 4 times. Honestly, spent ages trying to get out of this mess!
Click to expand...
Click to collapse
Seems strange to me as download mode is not something you can alter by flashing anything at all
Even if you 100% wipe internal storage, download mode will still work
Not sure if the same exists for the S7, but for the S5 there were Debrick Images, you flashed it to a MicroSD card using the PC, stick MIcroSD back in the phone, when the phone boots it boots from that debrick image allowing you to flash recovery / ROM etc again to Internal storage

*Detection* said:
Seems strange to me as download mode is not something you can alter
Click to expand...
Click to collapse
https://seap.samsung.com/api-refere...AVersion(java.lang.String, android.os.Bundle)
---------- Post added at 08:04 PM ---------- Previous post was at 07:45 PM ----------
waterdaan said:
Are you able to install apps that don't come from the playstore?
Can you disable it as device administrator?
Click to expand...
Click to collapse
It meaning Airwatch
https://www.dropbox.com/s/dh16mxonvvwuotw/Screenshot_20170210-200209.png?dl=0

waterdaan said:
Are you able to install apps that don't come from the playstore?
Can you disable it as device administrator?
Click to expand...
Click to collapse
Can't install anything. Adb debugging not enabled so no side load and can't access setting to either turn it on or access device admin settings!

xspyda said:
Can't install anything. Adb debugging not enabled so no side load and can't access setting to either turn it on or access device admin settings!
Click to expand...
Click to collapse
What about Bluetooth?

No Bluetooth either. Can't turn on.

waterdaan said:
https://seap.samsung.com/api-refere...AVersion(java.lang.String, android.os.Bundle)
---------- Post added at 08:04 PM ---------- Previous post was at 07:45 PM ----------
Click to expand...
Click to collapse
Don't know what you are linking me to
All I see there is blocking device firmware update from download mode., not access to download mode itself

*Detection* said:
Don't know what you are linking me to
All I see there is blocking device firmware update from download mode., not access to download mode itself
Click to expand...
Click to collapse
What about this one?
https://seap.samsung.com/api-refere...onPolicy.html#allowFirmwareRecovery(boolean)

For anyone interested here is the list of restrictions available under Airwatch Android:
http://pastebin.com/2qxTGa5G

S7 EDGE Payjoy admin app removal .... help!

Hi guys,
I recently bought Samsung Galaxy S7 Edge and it contains an administrative app called "PAYJOY" controlling about everything on my phone ... I tried to get into developer options to use USB debugging to root my S7 but the page appears gray. I tried nearly every app that related to remove or deactivate that admin app such as package disabler pro, app freezer ...etc I even try to delete knox app so I can get to developer options but Payjoy won't allow me to .....
ANYONE KNOW HOW TO REMOVE THAT ADMIN APP, I really appreciate any HELP!
Thanks in advance

Payjoy won't allow me
johngr77 said:
Try to flash a stock firmware with odin then wipe data/factory reset from recovery, this should remove that app and get your phone as a new one
Click to expand...
Click to collapse
The page of payjoy app keeps popping up every time I tried to get to settings.

Not working
johngr77 said:
You can reset from recovery, power off phone, press and hold volume up + power + home till you get in recovery mode, there you can reset. Make sure you know account and password of google account and samsung account that is set on phone. This can be required by phone after reset is done
Click to expand...
Click to collapse
I tried but I don't have its google and samsung accounts

saskalina said:
I tried but I don't have its google and samsung accounts
Click to expand...
Click to collapse
Don't steal phones, give it back

Shame on you
*Detection* said:
Don't steal phones, give it back
Click to expand...
Click to collapse
How could you say that!!! I bought it from the market... I have the invoice and everything related to my phone ... HOW COULD YOU... Some people need to respect themselves before respecting the others ... SHAME ON YOU

You bought a phone that was still logged into the previous owners google account?
Someone sold a phone that they did not reset, and had no lockscreen security?
Doesn't sound very likely to me

S7 EDGE
*Detection* said:
You bought a phone that was still logged into the previous owners google account?
Someone sold a phone that they did not reset, and had no lockscreen security?
Doesn't sound very likely to me
Click to expand...
Click to collapse
I think I'm going to pay a visit to the store which I bought it from.
Accounts are not written in the invoice also he didn't say anything about it!.

johngr77 said:
You can reset from recovery, power off phone, press and hold volume up + power + home till you get in recovery mode, there you can reset. Make sure you know account and password of google account and samsung account that is set on phone. This can be required by phone after reset is done
Click to expand...
Click to collapse
Going into recovery also will let him have access from ADB... But still no USB Debugging....
So I have Payjoy as well but valid... So i tried the master reset from Recovery and....
MDM doest allow
So now what Im ready to get it off my phones as well

https://forum.xda-developers.com/galaxy-s7/help/payjoy-app-help-t3614911

saskalina said:
Hi guys,
I recently bought Samsung Galaxy S7 Edge and it contains an administrative app called "PAYJOY" controlling about everything on my phone ... I tried to get into developer options to use USB debugging to root my S7 but the page appears gray. I tried nearly every app that related to remove or deactivate that admin app such as package disabler pro, app freezer ...etc I even try to delete knox app so I can get to developer options but Payjoy won't allow me to .....
ANYONE KNOW HOW TO REMOVE THAT ADMIN APP, I really appreciate any HELP!
Thanks in advance
Click to expand...
Click to collapse
Try using Adhell 2 to disable it.

Was able to remove PayJoy via Android remote wipe request. No sign of PayJoy now on the S7 but in recovery it still refuses to wipe saying MDM prevents it. But in Android there is no more sign of PayJoy. How to remove the last remnant which shows itself when trying to wipe via recovery?

How did you do the remote Wipe thing ?

PayJoy App Removed
*REMOVE PAYJOY APP*
1.) Go to settings - lock screen and security and set a pin.
2.) they will leave a menu now that says (Secure Lock Settings), they enter there and there is an unchecked option that says Auto factory reset. Basically what that sentence does is that when you put the pin 15 times wrong the phone automatically does a factory reset.
3.) They have to turn off the screen and turn it on again to put the wrong pin 15 times. the first 5 times are going to be followed and they will have to wait 30 seconds, the second 5 times the same, and the last 5 every time they do they will have to wait 10 and 30 minutes each time, but once they have put the wrong password 15 times the phone magically it will reboot and will do the factory reset removing them from the mdm mode and removing the famous manager of the phone.

Tried this method and still hasint worked is there any other way

Nena91001 said:
Tried this method and still hasint worked is there any other way
Click to expand...
Click to collapse
how many times have you tried?
did you attempt a factory reset within settings first?
have you Odin flashed the stock firmware?
---------- Post added at 04:21 PM ---------- Previous post was at 04:09 PM ----------
oh, also see this. it has some coding suggestions in it, but its very readable
https://stackoverflow.com/questions...p-with-active-device-admin-enabled-on-android

How do I factory reset the Samsung J327U with ADB Sideload (MDM Issue situation)

So, I have a really really odd situation. I have an MDM on my phone, MASS360. I typed in the phone's password wrong too many times, and it locked me out of the phone. The phone says to reach out to the IT Department to fix it. I reached out to the IT Department, but they weren't able to fix it. So I have a bit of a conundrum. OEM Unlock is off, and so is USB debugging. I cant unlock the phone to turn them on. I also can't factory reset (even from the recovery menu) because of the MDM's policy. Is there a way to Sideload a file or something to factory reset the phone? Any other ways that I can factory reset the phone? I'd also be fine with installing another ROM on the phone if its possible.
Phone info: Samsung Galaxy J327U

jordanbw1 said:
So, I have a really really odd situation. I have an MDM on my phone, MASS360. I typed in the phone's password wrong too many times, and it locked me out of the phone. The phone says to reach out to the IT Department to fix it. I reached out to the IT Department, but they weren't able to fix it. So I have a bit of a conundrum. OEM Unlock is off, and so is USB debugging. I cant unlock the phone to turn them on. I also can't factory reset (even from the recovery menu) because of the MDM's policy. Is there a way to Sideload a file or something to factory reset the phone? Any other ways that I can factory reset the phone? I'd also be fine with installing another ROM on the phone if its possible.
Phone info: Samsung Galaxy J327U
Click to expand...
Click to collapse
flash factory firmware in Odin

Youdoofus said:
flash factory firmware in Odin
Click to expand...
Click to collapse
Thanks so much! I didn't realize you could flash stock firmware without OEM unlock.

jordanbw1 said:
Thanks so much! I didn't realize you could flash stock firmware without OEM unlock.
Click to expand...
Click to collapse
you bet! Welcome to XDA btw!

I have almost exactly the same issue. I was tinkering with MDM 'force PIN' and then stupidly removed the device (Samsung SM -T505) from MDM (Scalefusion) before disabling the PIN lock. Now the PIN is not recognised, I can't get into the the home screen at all because of the PIN, the recovery menu is missing wipe data/factory reset and (of course) USB debugging is NOT enabled. If I try to flash a stock ROM, ODIN reports 'SetupConnection..' but eventually times out without sending anything. ADB devices list is empty. However, I can get into ADB sideload from the recovery menu and ADB devices (on the PC) then shows a device in sideload mode. I tried loading the Samsung stock ZIP, but the tablet reported signing errors and quit.
Is it possible to sideload a stock rom? Or a 'force factory reset' zip file of some sort? Or perhaps from SD card?Choosing the bootloader menu shows 'Fasboot Mode' in red with device state - locked (also in red.
I m not trying to crack an ebay cheepy or anything else (I have the receipt to prove purchase), but I REALLY need to get back into this darned thing! I suppose at least one can say that the Knox system works well!.
Any offerings, please?!!
/AJC