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Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks
motoman4rmmars said:
Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks
Click to expand...
Click to collapse
would unlocking the bootloader ( which wipes the device) do it ?
Did you try contacting Motorola?
I read that the stock recovery is messed up. If you want to factory reset then chose the option above, ie the text you see in the menu does not align with the actual option that will be chosen.
http://forum.xda-developers.com/showthread.php?t=2543869
thanks for reply guys,
I dont want to unlock the bootloader as it voids the warranty.
I contacted Motorola, but no reply.
Is there any other way to factory reset this device?
BTW Happy New Year to all
Did you read my post just above yours? You use the stock recovery, just highlight the option ABOVE the option you actually want within the recovery.
cheers mate!
scott_doyland said:
Did you read my post just above yours? You use the stock recovery, just highlight the option ABOVE the option you actually want within the recovery.
Click to expand...
Click to collapse
sorry I misread u the first time.
but do you even know how big my smile is right now
You are a time and life saver!
first hero of 2014!, :highfive:
was so effin pissed of since the turn of the year
Hope all u guys have a cheerful year
forgot unlock pin
motoman4rmmars said:
Hello all,
Need your help!
I recently put pin on my phone and 'forgot unlock pin.
1. I was hoping it would allow me to reset using gmail account but it doesnt show that.
2. Tried going into recovery mode and wipe/factory reset> That just restarts the phone.(My old phone allowed me to reset in recovery mode when I entered pin wrong 5 times).
dont know what to do mad:
If you experiened this issue with this phone, I appreciate if you can help me out.
Thanks
Click to expand...
Click to collapse
GO on google android/devicemanager
with u gmail account
click lock enter new password (must be letter and number) your phone lock again but now ask for password you provided to account
done.
Do you need Android Device Manager on the phone itself to work?
Hi guys,
I recently bought Samsung Galaxy S7 Edge and it contains an administrative app called "PAYJOY" controlling about everything on my phone ... I tried to get into developer options to use USB debugging to root my S7 but the page appears gray. I tried nearly every app that related to remove or deactivate that admin app such as package disabler pro, app freezer ...etc I even try to delete knox app so I can get to developer options but Payjoy won't allow me to .....
ANYONE KNOW HOW TO REMOVE THAT ADMIN APP, I really appreciate any HELP!
Thanks in advance
Payjoy won't allow me
johngr77 said:
Try to flash a stock firmware with odin then wipe data/factory reset from recovery, this should remove that app and get your phone as a new one
Click to expand...
Click to collapse
The page of payjoy app keeps popping up every time I tried to get to settings.
Not working
johngr77 said:
You can reset from recovery, power off phone, press and hold volume up + power + home till you get in recovery mode, there you can reset. Make sure you know account and password of google account and samsung account that is set on phone. This can be required by phone after reset is done
Click to expand...
Click to collapse
I tried but I don't have its google and samsung accounts
saskalina said:
I tried but I don't have its google and samsung accounts
Click to expand...
Click to collapse
Don't steal phones, give it back
Shame on you
*Detection* said:
Don't steal phones, give it back
Click to expand...
Click to collapse
How could you say that!!! I bought it from the market... I have the invoice and everything related to my phone ... HOW COULD YOU... Some people need to respect themselves before respecting the others ... SHAME ON YOU
You bought a phone that was still logged into the previous owners google account?
Someone sold a phone that they did not reset, and had no lockscreen security?
Doesn't sound very likely to me
S7 EDGE
*Detection* said:
You bought a phone that was still logged into the previous owners google account?
Someone sold a phone that they did not reset, and had no lockscreen security?
Doesn't sound very likely to me
Click to expand...
Click to collapse
I think I'm going to pay a visit to the store which I bought it from.
Accounts are not written in the invoice also he didn't say anything about it!.
johngr77 said:
You can reset from recovery, power off phone, press and hold volume up + power + home till you get in recovery mode, there you can reset. Make sure you know account and password of google account and samsung account that is set on phone. This can be required by phone after reset is done
Click to expand...
Click to collapse
Going into recovery also will let him have access from ADB... But still no USB Debugging....
So I have Payjoy as well but valid... So i tried the master reset from Recovery and....
MDM doest allow
So now what Im ready to get it off my phones as well
https://forum.xda-developers.com/galaxy-s7/help/payjoy-app-help-t3614911
saskalina said:
Hi guys,
I recently bought Samsung Galaxy S7 Edge and it contains an administrative app called "PAYJOY" controlling about everything on my phone ... I tried to get into developer options to use USB debugging to root my S7 but the page appears gray. I tried nearly every app that related to remove or deactivate that admin app such as package disabler pro, app freezer ...etc I even try to delete knox app so I can get to developer options but Payjoy won't allow me to .....
ANYONE KNOW HOW TO REMOVE THAT ADMIN APP, I really appreciate any HELP!
Thanks in advance
Click to expand...
Click to collapse
Try using Adhell 2 to disable it.
Was able to remove PayJoy via Android remote wipe request. No sign of PayJoy now on the S7 but in recovery it still refuses to wipe saying MDM prevents it. But in Android there is no more sign of PayJoy. How to remove the last remnant which shows itself when trying to wipe via recovery?
How did you do the remote Wipe thing ?
PayJoy App Removed
*REMOVE PAYJOY APP*
1.) Go to settings - lock screen and security and set a pin.
2.) they will leave a menu now that says (Secure Lock Settings), they enter there and there is an unchecked option that says Auto factory reset. Basically what that sentence does is that when you put the pin 15 times wrong the phone automatically does a factory reset.
3.) They have to turn off the screen and turn it on again to put the wrong pin 15 times. the first 5 times are going to be followed and they will have to wait 30 seconds, the second 5 times the same, and the last 5 every time they do they will have to wait 10 and 30 minutes each time, but once they have put the wrong password 15 times the phone magically it will reboot and will do the factory reset removing them from the mdm mode and removing the famous manager of the phone.
Tried this method and still hasint worked is there any other way
Nena91001 said:
Tried this method and still hasint worked is there any other way
Click to expand...
Click to collapse
how many times have you tried?
did you attempt a factory reset within settings first?
have you Odin flashed the stock firmware?
---------- Post added at 04:21 PM ---------- Previous post was at 04:09 PM ----------
oh, also see this. it has some coding suggestions in it, but its very readable
https://stackoverflow.com/questions...p-with-active-device-admin-enabled-on-android
Got phone financed thru payjoy, it was cool until i realized how much control the app actually had, as stated in previous threads cannot change any options as a device administrator, and all developer options are grayed out except oem unlock, demo mode, Include bug report. Tried the master reset from recovery, states MDM doesnt allow... Come on already lol, HHHHHEEEEELLLLPPPPPP.
I wouldn't recommend it to be honest. It probably checks in with their servers regularly. They might come looking for it if it stops xD
Ok actually I have found a way to not only disable it but delete it, getting rid of it completely. I did it on my Note 5, message me
Illnoteit said:
Ok actually I have found a way to not only disable it but delete it, getting rid of it completely. I did it on my Note 5, message me
Click to expand...
Click to collapse
Why not just post the method here for everyone to use?
Pretty sure it involves setting screenlock security to reset the device after 10 wrong login attempts, then forcing those wrong attempts one after the other until the device factory resets itself
No actually it doesn't, it's been awhile see if I can refresh memory, after I figured it out, I thought wow how simple
If I remember correctly, in the security section of settings, there is a selection you can mark that forces a factory reset upon restart of device, therefore getting the pay joy as a device administrator. Then use a file manager, and find the com.app folder and delete the rest
This worked for me on a Samsung J7 Pro (G610M). Just enable OEM unlock at developer options!
1- Go to settings - lock screen and security and set a PIN lock, like 1234..
2- You will se a menu (Secure lock Settings), click on it and set "Auto factory reset". This opcion will factory reset your device after 15 wrong attempts to unlock the Screen.
3- Turn OFF the Screen and enter wrong the PIN code 15 times on your device, the the Phone automaticaly will reboot and it will perform a factory reset by it self. When it turns ON the "PLay Joy" will be erased.
Illnoteit said:
No actually it doesn't, it's been awhile see if I can refresh memory, after I figured it out, I thought wow how simple
Click to expand...
Click to collapse
Yes actually it does, see below
bullracing said:
This worked for me on a Samsung J7 Pro (G610M). Just enable OEM unlock at developer options!
1- Go to settings - lock screen and security and set a PIN lock, like 1234..
2- You will se a menu (Secure lock Settings), click on it and set "Auto factory reset". This opcion will factory reset your device after 15 wrong attempts to unlock the Screen.
3- Turn OFF the Screen and enter wrong the PIN code 15 times on your device, the the Phone automaticaly will reboot and it will perform a factory reset by it self. When it turns ON the "PLay Joy" will be erased.
Click to expand...
Click to collapse
*Detection* said:
Yes actually it does, see below
Click to expand...
Click to collapse
yes your right, i apologize, but i wanna say that on the Note 5, i didnt have to do the so many wrong attempts, I was able to do and auto factory reset upon system reboot.
at the last try it give error:
"device turned off. contact IT admininstrator"
So, any solution guys ?
Have a note 8 with payjoy, none of these methods posted here has worked.
Any help with this payjoy?
Have a note 8 as well. Jas anyone figured it out yet.
Whats your phone current firmware compilation?
Enviado desde mi SM-G930F mediante Tapatalk
why doesnt a factory firmware flash fix this? or even an unbranded flash like the U1? if the payjoy app has root/SU/admin rights and is able to make the phone a paperweight, then it should be removable with a factory flash with the regular CSC. @detection what am i missing about this? i mean after the FRP lock is bypassed that is
---------- Post added at 04:00 PM ---------- Previous post was at 04:00 PM ----------
why doesnt a factory firmware flash fix this? or even an unbranded flash like the U1? if the payjoy app has root/SU/admin rights and is able to make the phone a paperweight, then it should be removable with a factory flash with the regular CSC. @detection what am i missing about this? i mean after the FRP lock is bypassed that is
Hello.
Today I installed updates from via Aptoide (i know, dumb idea, but i thought, if smth isnt fitting, i can just deinstall the update) on my Galaxy S7, suddenly the UI crashed, cuz it appears that an App, i dont remember the name since it updated everything, has overwritten the system ui settings. All i remember is, it was a Samsung App.
Now the problem is, i just have a black screen.
I never synchronised my data and would loose like 200 contacts and the last years of my life in pictures and films...
I also hv all my passwords in a password safe on my phone, a lot of documents and so on, but the contacts and private life stuff is even more important.
So, for no chance I will wipe all my data to have a working phone again.
I tried to wipe the cache. Not working.
I tried to go into Secure Mode, but the UI is missing there too.
Maybe im too dumb to install the ADB correctly, but its not even finding a device when I connect the phone with the PC, even though im in Recovery/Apply Update from ADB.
I didnt allow the debbging by ADB in the phones options when it was working. So i dont know whether that could cause the problem or im not able to use configure the ADB drivers right on my PC.
I also tried to just connect the phone with my PC to save the data, but i need to enter the PIN on the Phone to get access to the phone storage.
I also thought about using a custom Recovery to just Save my data, but a friend told me that the phone would recognize that and encrypt the files on my phone then.
I hope you can help me out and excuse my stupid update behavior and my english skills. :/ Ive already learned smth from that incident.
Kind Regards.
RCEPaul said:
Hello.
Today I installed updates from via Aptoide (i know, dumb idea, but i thought, if smth isnt fitting, i can just deinstall the update) on my Galaxy S7, suddenly the UI crashed, cuz it appears that an App, i dont remember the name since it updated everything, has overwritten the system ui settings. All i remember is, it was a Samsung App.
Now the problem is, i just have a black screen.
I never synchronised my data and would loose like 200 contacts and the last years of my life in pictures and films...
I also hv all my passwords in a password safe on my phone, a lot of documents and so on, but the contacts and private life stuff is even more important.
So, for no chance I will wipe all my data to have a working phone again.
I tried to wipe the cache. Not working.
I tried to go into Secure Mode, but the UI is missing there too.
Maybe im too dumb to install the ADB correctly, but its not even finding a device when I connect the phone with the PC, even though im in Recovery/Apply Update from ADB.
I didnt allow the debbging by ADB in the phones options when it was working. So i dont know whether that could cause the problem or im not able to use configure the ADB drivers right on my PC.
I also tried to just connect the phone with my PC to save the data, but i need to enter the PIN on the Phone to get access to the phone storage.
I also thought about using a custom Recovery to just Save my data, but a friend told me that the phone would recognize that and encrypt the files on my phone then.
I hope you can help me out and excuse my stupid update behavior and my english skills. :/ Ive already learned smth from that incident.
Kind Regards.
Click to expand...
Click to collapse
Damn that's crazy I be knowing how you feel like when you make that one mistake and it messes up your phone if your able to use a custom recovery I suggest you flash it and find a decryptor zip to remove decryption from your device and then factory restore from twrp or you could do a hard reset from your phone to factory restore just make sure you remember the last Google account you used when you set up your phone account as to your data like pictures and stuff if you wipe threw custom recovery you won't lose that as internal storage is its only partition not wiped by factory reset however with stock recovery factory reset wipes data and internal storage partition
([emoji813]9/[emoji725]/9[emoji813])
So a friend and me figured out that you can access the phone by pc in secure mode by not even entering the PIN.
So i have the files now, but cant get access onto my contacts, not even with software, since ADB is deactivated in phones options.
Any hint how to get them extracted too?
RCEPaul said:
So a friend and me figured out that you can access the phone by pc in secure mode by not even entering the PIN.
So i have the files now, but cant get access onto my contacts, not even with software, since ADB is deactivated in phones options.
Any hint how to get them extracted too?
Click to expand...
Click to collapse
That's interesting if I knew I would of told you
([emoji813]9/[emoji725]/9[emoji813])
Which recovery works with Samsungs encryption and could restore the files?
Im noob in such things, sorry-
RCEPaul said:
Which recovery works with Samsungs encryption and could restore the files?
Im noob in such things, sorry-
Click to expand...
Click to collapse
Xda is your friend you need to research and next time keep it simple modifying there phone is not for everybody it's a process and something can always go wrong cause you can't plan for everything
([emoji813]9/[emoji725]/9[emoji813])
Hello
my sister's phone somehow broke down. It's not rooted or anything, was use for mainly day to day use. She called me yesterday that her phone randomly resets (like 1x per hour).
I plugged phone to computer, wanted to transfer pictures and "important" data to pc and during the transformation phone closed and I am unable to open it again. I managed to transfer around 60% of pictures but mostly important ones so the loss is not that big.
-phone started "looping" at start screen logo to samsung for like 30minutes. After a while it somehow booted into the system and I tried to do software update. Downloaded the update and then installed it but at some point phone closed down and started looping loading screen again. Since then im unable to boot it into the system....
-I entered recovery mode and did Factory reset. Doesnt help. Wiped cache, doesnt help.
-i know little to nothing about android but my guess is that i somehow bricked the system when i did factory reset just when the phone was updating?
is there any solution to somehow "install" fresh android on the phone via PC? Phone is not rooted but it has activated USB debugging options.
****EDIT***
I was thinking that it could be hardware issue but phone can stay open in recovery mode for hours so I suppose it is software problem?
Phone is still under warranty but i cba dealing with services and would rather fix it myself.
Thank you for any help
You should simply done a factory reset.
It will need reflashed. In the long run it may be best to let Samsung hash it out.
Yeah i should've done factory reset while phone was still usable. But I wanted to recover all of the photoa, thats why i tried to do system update first....
dehumless said:
Yeah i should've done factory reset while phone was still usable. But I wanted to recover all of the photoa, thats why i tried to do system update first....
Click to expand...
Click to collapse
Updates don't help especially in this case where the OS was teeter toddling on the abyss. Safe mode. The first mistake was not having the critical data redundantly backed up. All you can do is learn from the mistakes.
blackhawk said:
Updates don't help especially in this case where the OS was teeter toddling on the abyss. Safe mode. The first mistake was not having the critical data redundantly backed up. All you can do is learn from the mistakes.
Click to expand...
Click to collapse
well, right now im trying to find android firmware images and will try to flash them on with Odin later.
But I am sure that i will face several problems on the way
dehumless said:
well, right now im trying to find android firmware images and will try to flash them on with Odin later.
But I am sure that i will face several problems on the way
Click to expand...
Click to collapse
You can use SmartSwitch to do that, but I'm a total novice at flashing Androids and the best method. Pick and use the safest method...
A Samsung Experience center at Best Buy can also do it. They might be able to give you more insight as to why it failed.