I woke up a few weeks ago and my Pixel 128GB would not turn on, no response from any of the buttons, can't, boot into the bootloader.
No idea what happened overnight, but it might have got an OTA update
When connected to my PC I get the peripheral connected noise and "Qualcomm HS-USB QDLoader 9008" shows as connected.
From what I've been reading it's possibly a corrupted boot partition and with some devices this can be flashed, if the packages are available.
Doesn't seem possible for the Pixel, but I thought I'd check with the experts before sending it back to Google.
Is there any way to go about fixing the phone in this situation?
Natrilix said:
I woke up a few weeks ago and my Pixel 128GB would not turn on, no response from any of the buttons, can't, boot into the bootloader.
No idea what happened overnight, but it might have got an OTA update
When connected to my PC I get the peripheral connected noise and "Qualcomm HS-USB QDLoader 9008" shows as connected.
From what I've been reading it's possibly a corrupted boot partition and with some devices this can be flashed, if the packages are available.
Doesn't seem possible for the Pixel, but I thought I'd check with the experts before sending it back to Google.
Is there any way to go about fixing the phone in this situation?
Click to expand...
Click to collapse
I am experiencing the same thing with you, is there anything that can help?:crying:
I have same problem.
Pls backup rom for our to return my pixel.
Pls.....
If you had adaptive icons during some of the latest Android Oreo updates it would brick the device BC of subpar code optimization. I'm assuming you are somehow just now fetching this update overnight which bricked the phone without you even knowing. Sucks that it happened but I believe at the moment there is no fix for it. Contact google, they will likely RMA your device due to faulty OTA. (I recommend disabling OTA and manually doing research on and installing updates as many phones and carriers often have broken OTAs at some point and most are entirely unfixable)
Related
Sorry for the weird title but I went on a road trip up the coast of australia and 5 days in my phone just turned off at about 30% battery and wouldn't charge, no charge icon or anything. Before this it had been turning off or freezing randomly. It was rooted with CM, I took it to this guy in a small town who did phone repairs, indian, and he knew a bit about rooting and stuff, he put the battery onto a volt meter (is that what it's called?) and said there's enough juice that it should be showing that it's charging on the screen or start so he reckons it's bricked. Then he said he doesn't have the tools for un bricking (I thought once a phone is bricked it's ****ed though? and also I thought bricking happens during flashing of roms or kernels and not just during use?)
The only theory I can think of is that I was using a 2.1amp car charger, what do you guys think?
Thanks
lopuandroid said:
Sorry for the weird title but I went on a road trip up the coast of australia and 5 days in my phone just turned off at about 30% battery and wouldn't charge, no charge icon or anything. Before this it had been turning off or freezing randomly. It was rooted with CM, I took it to this guy in a small town who did phone repairs, indian, and he knew a bit about rooting and stuff, he put the battery onto a volt meter (is that what it's called?) and said there's enough juice that it should be showing that it's charging on the screen or start so he reckons it's bricked. Then he said he doesn't have the tools for un bricking (I thought once a phone is bricked it's ****ed though? and also I thought bricking happens during flashing of roms or kernels and not just during use?)
The only theory I can think of is that I was using a 2.1amp car charger, what do you guys think?
Thanks
Click to expand...
Click to collapse
It depends on your definition of "brick".
If you mean it doesn't boot up after flashing something, that is simply a "non-boot" or "bootloop".
If it does not power up at all, charge, or get to the boot phase, then that is likely a "brick".
Does it show up at all when you plug it into a computer via USB? Does any new device show up in Device Manager? (e.g. Qualcomm HS-USB QDLoader 9008, QHSUSB_BULK) Also make sure your drivers are correctly installed.
Elluel said:
It depends on your definition of "brick".
If you mean it doesn't boot up after flashing something, that is simply a "non-boot" or "bootloop".
If it does not power up at all, charge, or get to the boot phase, then that is likely a "brick".
Does it show up at all when you plug it into a computer via USB? Does any new device show up in Device Manager? (e.g. Qualcomm HS-USB QDLoader 9008, QHSUSB_BULK) Also make sure your drivers are correctly installed.
Click to expand...
Click to collapse
yeah it doesn't power up, charge or get to the boot phase I just thought it's weird that it didn't happen while doing something like flashing a kernel, I was just using hangouts. And no it hasn't come up when I plug it into the computer.
Thanks for the info, I guess it's bricked :/ could you offer any explanation as to why? Does it just happen?
How's the logic board, fried?
lopuandroid said:
yeah it doesn't power up, charge or get to the boot phase I just thought it's weird that it didn't happen while doing something like flashing a kernel, I was just using hangouts. And no it hasn't come up when I plug it into the computer.
Thanks for the info, I guess it's bricked :/ could you offer any explanation as to why? Does it just happen?
Click to expand...
Click to collapse
The most important queston was not answered. When you connect the phone to your PC do you see any new device appear in device manager? Like Qualcomm hs-usb qdloader 9008 or LGE androidnet... under the Ports title or qhsusb_bulk under the other devices title. If you dont see any of those or any other device upon connecting then it is true brick.
The exact same thing happened to me last week!
at first it would show the blinking red light when charging but now not even, though it sometimes gets hot.
it does not show up on the device manager.
bitdomo said:
The most important queston was not answered. When you connect the phone to your PC do you see any new device appear in device manager? Like Qualcomm hs-usb qdloader 9008 or LGE androidnet... under the Ports title or qhsusb_bulk under the other devices title. If you dont see any of those or any other device upon connecting then it is true brick.
Click to expand...
Click to collapse
Sorry I thought you meant if it comes up in devices and printers... Sorry haha, but no nothing comes up :/ it had a loose usb port and I haven't touched it in 2 weeks so I don't even know if it's charging or charged enough to come up or if it just doesn't come up, I'll let it charge for a good day or so but thanks, is there anything else I can do? replace the battery? I really loved it, I was in the middle of nowhere when it happened so I got an lg g3 and tbh, I don't like it haha
feeeeeeeeeeeee said:
The exact same thing happened to me last week!
at first it would show the blinking red light when charging but now not even, though it sometimes gets hot.
it does not show up on the device manager.
Click to expand...
Click to collapse
What were you doing when it happened?? sucks
lopuandroid said:
Sorry I thought you meant if it comes up in devices and printers... Sorry haha, but no nothing comes up :/ it had a loose usb port and I haven't touched it in 2 weeks so I don't even know if it's charging or charged enough to come up or if it just doesn't come up, I'll let it charge for a good day or so but thanks, is there anything else I can do? replace the battery? I really loved it, I was in the middle of nowhere when it happened so I got an lg g3 and tbh, I don't like it haha
Click to expand...
Click to collapse
Well at this point it can be just a broken usb port on the phone or the whole motherboard is just a trash. You should see a new device appearing even wihtout having a battery.
dicecuber said:
How's the logic board, fried?
Click to expand...
Click to collapse
I don't think so, opened it up looks all good, I would post a picture except I can't use my camera on my lg g3 at 5% even when it's plugged in! ..
bitdomo said:
Well at this point it can be just a broken usb port on the phone or the whole motherboard is just a trash. You should see a new device appearing even wihtout having a battery.
Click to expand...
Click to collapse
oh really? hmm well what troubleshooting can I do? any cheap parts I could order to replace?
lopuandroid said:
What were you doing when it happened?? sucks
Click to expand...
Click to collapse
i was watching a video and the feed cut out because wifi disconnected and refused to reconnect, stuck "turning on". The phone was a bit hotter than usual but not alarmingly so. l
eft it charging overnight and in the morning it was completely off and wouldnt turn on again.
I bought an LG G4 H810 from a 3rd party seller on newegg.com just over a month ago. It was working normally since I got it until 2 days ago when the screen went dark while I was using it. After this I couldn't get the screen to come back on, and couldn't get any sign of life from it at all. Plugging it into a charger seems to do nothing, with or without a battery installed. Holding the power button for 30+ seconds also does nothing. When I plug it into my Windows 10 PC without the battery in, I get a "connected device" sound within about a second and Device Manager shows "Qualcomm HS-USB QDLoader 9008 (COM5)." This goes away when I unplug it, and I get the "disconnected device" sound. If I plug it in with the battery installed, the "connected device" sound happens after 10 or so seconds and Device Manager instead shows "Unknown USB Device (Device Descriptor Request Failed)." In either case, it does not appear under "This PC" on Windows Explorer. It did when before it died.
When I got the phone I rooted it and discovered that there's no established way on the forums here to install a custom rom without losing network functionality. I instantly regretted getting the AT&T version, as I have Ting, which uses T-Mobile's network anyway. I had to follow instructions on Ting.com just to get data working with the network. I now regret buying a refurbished phone through newegg without buying an extended warranty.
It would be great if there's some way to get this phone working again, but failing that, I'd love to be able to recover the data on the device. I haven't been able to find much on what might be wrong, but almost all searches lead me to a boot loop problem, which I don't seem to be having. I get no signs of life from the phone at all (no screen, lights, sounds, or vibrations). I might try getting a new battery, but I don't expect that to help because before the phone died, the screen would come on when I plugged it in without a battery (indicating the lack of battery). Now there is nothing.
UPDATE: The seller agreed to refund the purchase price if I send it back, so I that's what I did. I thought I was stuck with this brick.
I've got an unlocked 128GB dual-sim HTC U11 (marking on the back says 2PZC300 U-3u), bought in Taiwan last year but I'm currently using it in Sweden (Europe). Haven't had any major problems up until now, except for some touch screen issues.
This morning I for some reason navigated into the update section of the settings menu, and saw that there was a new update available (I believe it was 2.42.617.1, containing the December Android security updates and "system enhancements"). My phone was not connected to the charger at the time but close to 100% charged and had Wi-Fi access. I downloaded the update and chose to install it. I haven't had any battery issues and it didn't prompt me to plug the phone into a power source.
It proceeded to start the update, but somewhere around 64% it seemed to get stuck for a while, slowly moving to 65% or so after a few minutes. I then left the phone for a while and took a shower. When I came out of the shower the screen was completely black. I left it for a while, but nothing happened. I then tried to long press the power button, but it was still dead.
Now it seems to be completely bricked. Power button does nothing. Volume down plus power button for 2 mins does nothing. Plugging it into the charger does nothing. When I connect it to my Win10 PC using the USB cord it does show up as "COM3" and the driver is "Qualcomm HS-USB QDLoader 9008 (COM3)". It is not recognized by HTC Sync Manager. Feels like I'm in deep ****... And I haven't in any way rooted it or installed anything custom. I'm so disappointed that something like this can even happen.
If anyone here has any ideas I'd be eternally grateful... I'm hoping I won't have to send it in, since that probably means I'll be without the phone for a month or something and probably lose all the data on it (some photos which have not been backed up)... And I'm not even sure if I can send it in here in Sweden. Since it was bought in Taiwan I guess I might have to send it back there.
TrialsOfTime said:
I've got an unlocked 128GB dual-sim HTC U11 (marking on the back says 2PZC300 U-3u), bought in Taiwan last year but I'm currently using it in Sweden (Europe). Haven't had any major problems up until now, except for some touch screen issues.
This morning I for some reason navigated into the update section of the settings menu, and saw that there was a new update available (I believe it was 2.42.617.1, containing the December Android security updates and "system enhancements"). My phone was not connected to the charger at the time but close to 100% charged and had Wi-Fi access. I downloaded the update and chose to install it. I haven't had any battery issues and it didn't prompt me to plug the phone into a power source.
It proceeded to start the update, but somewhere around 64% it seemed to get stuck for a while, slowly moving to 65% or so after a few minutes. I then left the phone for a while and took a shower. When I came out of the shower the screen was completely black. I left it for a while, but nothing happened. I then tried to long press the power button, but it was still dead.
Now it seems to be completely bricked. Power button does nothing. Volume down plus power button for 2 mins does nothing. Plugging it into the charger does nothing. When I connect it to my Win10 PC using the USB cord it does show up as "COM3" and the driver is "Qualcomm HS-USB QDLoader 9008 (COM3)". It is not recognized by HTC Sync Manager. Feels like I'm in deep ****... And I haven't in any way rooted it or installed anything custom. I'm so disappointed that something like this can even happen.
If anyone here has any ideas I'd be eternally grateful... I'm hoping I won't have to send it in, since that probably means I'll be without the phone for a month or something and probably lose all the data on it (some photos which have not been backed up)... And I'm not even sure if I can send it in here in Sweden. Since it was bought in Taiwan I guess I might have to send it back there.
Click to expand...
Click to collapse
I would try removing sim and sd card ( if there is one) and then try power and power and volume down combo. Just my 2 cents. Good luck.
hammered58 said:
I would try removing sim and sd card ( if there is one) and then try power and power and volume down combo. Just my 2 cents. Good luck.
Click to expand...
Click to collapse
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.
try to google search Qualcomm HS-USB QDLoader 9008 no tools to flash it
if it in warranty send it to htc
seem to hardbrick
me ever happend in lg optimus gk korea
i am flashing firmware but not finish i took usb cable out...can power on but when connrct to pc it show Qualcomm HS-USB QDLoader 9008 same you
try to download driver Qualcomm HS-USB QDLoader 9008 and flash it not work
last... i sale it for parts
centrino3 said:
try to google search Qualcomm HS-USB QDLoader 9008 no tools to flash it
if it in warranty send it to htc
seem to hardbrick
me ever happend in lg optimus gk korea
i am flashing firmware but not finish i took usb cable out...can power on but when connrct to pc it show Qualcomm HS-USB QDLoader 9008 same you
try to download driver Qualcomm HS-USB QDLoader 9008 and flash it not work
last... i sale it for parts
Click to expand...
Click to collapse
Hi Centrino! Thanks for your reply. Yep, I guess I'll have to send it in. I did try to google a bit and that was the feeling I got as well, that it really is hardbricked and very hard to fix. I wonder if I just happened to hit some very unfortunate circumstances to have this happen or if it's some more widespread bug... Guess we'll see if anyone else sees the same thing during the coming days.
TrialsOfTime said:
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.[/QUOT
I found this on the HTC website regarding different key combos, may be worth a shot if you have not tried already,
Click to expand...
Click to collapse
hammered58 said:
TrialsOfTime said:
Thanks for your reply. I just tried removing the SIM card (don't have an SD card) and then attempting to start it normally and attempting to start with power and volume down. Unfortunately no change And it still behaves in the exact same way when connected to the PC (shows up as COM3)... Feels like it's really bricked I'm so shocked to be honest, that a regular OTA update can completely brick the device like this Maybe I'll have to send it in after all.[/QUOT
I found this on the HTC website regarding different key combos, may be worth a shot if you have not tried already,
Click to expand...
Click to collapse
Thanks a lot Hammered. I did try those combos, unfortunately to no avail I think I'm really SOL.
Click to expand...
Click to collapse
Maybe connect ur phone to a pc and leave it for few hours.
gm007 said:
Maybe connect ur phone to a pc and leave it for few hours.
Click to expand...
Click to collapse
Thanks, I'll give it a try... I've pretty much given up though Think I'll have to send it in.
So now how it is?
I have u11 dual sim, last night i had update ota so it 100% done and restart but not on sceen, i try soft reset but it only vibrares and silent , my battery 100%
I think ota form htc have problem .
Do you have any idea ?
bitmat said:
I have u11 dual sim, last night i had update ota so it 100% done and restart but not on sceen, i try soft reset but it only vibrares and silent , my battery 100%
I think ota form htc have problem .
Do you have any idea ?
Click to expand...
Click to collapse
I had to send the phone to HTC for a motherboard replacement.
What does it say when you plug your phone into the computer with the USB cable? Do you see it as COM3 and Qualcomm HS-USB QDLoader 9008? If you do, you might've encountered the same problem I had
TrialsOfTime said:
I had to send the phone to HTC for a motherboard replacement.
What does it say when you plug your phone into the computer with the USB cable? Do you see it as COM3 and Qualcomm HS-USB QDLoader 9008? If you do, you might've encountered the same problem I had
Click to expand...
Click to collapse
Was the repair covered by the HTC warranty? If not, what was the cost of the repair? Did HTC say what caused the issue? How long did it take to get the repair done? Sorry about all the questions but I had to send my U11 in to the HTC service center here in the US and I wanted to understand the cost and turnaround time. Thanks.
mauiblue said:
Was the repair covered by the HTC warranty? If not, what was the cost of the repair? Did HTC say what caused the issue? How long did it take to get the repair done? Sorry about all the questions but I had to send my U11 in to the HTC service center here in the US and I wanted to understand the cost and turnaround time. Thanks.
Click to expand...
Click to collapse
Yep, I'm in Sweden and they didn't charge me anything even though the phone was bought in Taiwan. They did not say what caused the issue, just repaired it and sent it back. Unfortunately I lost all my data. It took a little bit more than a week. The repair center in Europe is located in Poland so I sent it to a Swedish "agent" and they sent it to Poland, considering that the turn-around time was very good.
TrialsOfTime said:
Yep, I'm in Sweden and they didn't charge me anything even though the phone was bought in Taiwan. They did not say what caused the issue, just repaired it and sent it back. Unfortunately I lost all my data. It took a little bit more than a week. The repair center in Europe is located in Poland so I sent it to a Swedish "agent" and they sent it to Poland, considering that the turn-around time was very good.
Click to expand...
Click to collapse
Thanks for replying.
Wow! Seems like EU HTC customer service and repair center is much more considerate and positive experience than the US counterpart. It's a damn shame. Maybe HTC isn't as big a company in the US and not as popular in the US than it is in China and Asia and even the EU.
Sent from my HTC6545LVW using Tapatalk
Taiwanese and USA devices have a one time "oops" warranty where you can have your phone fixed once no matter the problem at any time during its life. Europe doesn't get such luxuries.
shivadow said:
Taiwanese and USA devices have a one time "oops" warranty where you can have your phone fixed once no matter the problem at any time during its life. Europe doesn't get such luxuries.
Click to expand...
Click to collapse
I did a quick search on the HTC "Uh Oh" warranty and the U11 is not covered. Oh well.
I am still holding out that the fix for my U11 will not be too complicated and that HTC will have pity for me. Ha! Next week will be 3 weeks since the phone was admitted into the repair center queue. In the meantime I have my new HTC U12+ and I've been using it for the last three days now. I've not toyed with the U12+ and will be keeping stock for now.
Sent from my coconut frond hut using Tapatalk
Long story short, just got this Galaxy Note Edge from a family member. It still had the Samsung activation lock on it and me- too lazy to call and ask for the account info (and thinking I'm some master hacker) - bypassed the setup screen and added my Samsung and google account to the device. When I restarted it, the "outro" logos showed, then the screen went dark and- nothing happened. It was supposed to boot back up, but it didn't. I waited a few minutes in agony before pulling out the battery and trying to turn it on. Nothing happed. No usual vibration, and no battery charging screen when I plug it into my computer. Windows does recognize that it is plugged in though. It chimes when I plug/unplug it, but it says "last USB device not recognized" after I plug it in. Device manager sees it as "Unknown USB device (device descriptor request failed)". Not sure what else to do, and there's not much info out there.
Any help would be greatly appreciated- even if I have to flash it somehow, I'm open.
Thank you!
~ Purplepigfarm
Update:
I plugged in the phone, went into device manager and deleted the phone's unknown driver. After that, I downloaded the QUALCOMM drivers. After reboot, I can plug in the phone and it will come in the ports section as "Qualcomm HS-USB QDLoader 9008 (COM7)"
I've been researching for hours and hours. I can't find a single post for my device exactly. It's a galaxy note edge from sprint (sm-n915p).
I've tried booting with the micro-usb, but every time I "burn" the .img with rufus or win32disk, I'm out of luck again. I'm sure that I'm not even using the right images anyway- I can only find stuff for note 3's and 4's.
Just to re-clarify where I'm at, the phone is definitely hard bricked, it will not boot into download mode or recovery mode, but it is showing up in windows as "Qualcomm HS-USB QDLoader 9008 (COM7)"
If anyone has any clue or any ideas that could point me in the right direction, I would be eternally grateful!
I now bow my head in defeat.
I bought a usb jig on aliexpress for $0.80 cents and that didn't work (worked for my working s3, so it's pretty pointless unless your buttons don't work). I keep coming across this post, (https://forum.xda-developers.com/showpost.php?p=69194863&postcount=14) but I just can't get that to work either.
Right now I'm at the point of just waiting for some cheap broken note edge on ebay to part out the motherboard.
That said though, please let me know if there are any new developments for booting off the micro sd. It could take quite a while before parts get cheap enough. Thanks.
purplepigfarm said:
I now bow my head in defeat.
I bought a usb jig on aliexpress for $0.80 cents and that didn't work (worked for my working s3, so it's pretty pointless unless your buttons don't work). I keep coming across this post, (https://forum.xda-developers.com/showpost.php?p=69194863&postcount=14) but I just can't get that to work either.
Right now I'm at the point of just waiting for some cheap broken note edge on ebay to part out the motherboard.
That said though, please let me know if there are any new developments for booting off the micro sd. It could take quite a while before parts get cheap enough. Thanks.
Click to expand...
Click to collapse
There are cheap Note edges with broken screens on eBay.
Can you try if you can boot it using the recovery key combinations.
I brought my brother a Realme 5i and he'd been happily using it for about a month (mostly as an MP3 player) and then one day he went to charge it from his PC and it briefly showed it was on 71% but then said it was rebooting and froze on the Realme logo. It was stuck on that for hours, so he left it overnight in the hope that it would run out of power and shut itself off and he could try restarting it after recharging but the next morning it wouldn't come on at all.
It's not entirely dead, as when I plug it into my PC "Qualcomm HS-USB QDILoader 9008 (COM4)" shows up in device manager and if I hold power+vol up (or vol down) for 10 seconds it seems to reboot as device manager refreshes but the screen never comes on but I guess that could just be a small chip that's being powered via USB and the rest of the phone could be fried. I've tried adb devices and fastboot devices and they don't shows any devices connected.
Is there anything I can do to fix this or will I have to try and get it repaired? I bought it from the Realme Direct Store on Aliexpress and it probably won't be cost effective to post it back to China to repair but maybe the UK service centre will accept it.
doveman said:
I brought my brother a Realme 5i and he'd been happily using it for about a month (mostly as an MP3 player) and then one day he went to charge it from his PC and it briefly showed it was on 71% but then said it was rebooting and froze on the Realme logo. It was stuck on that for hours, so he left it overnight in the hope that it would run out of power and shut itself off and he could try restarting it after recharging but the next morning it wouldn't come on at all.
It's not entirely dead, as when I plug it into my PC "Qualcomm HS-USB QDILoader 9008 (COM4)" shows up in device manager and if I hold power+vol up (or vol down) for 10 seconds it seems to reboot as device manager refreshes but the screen never comes on but I guess that could just be a small chip that's being powered via USB and the rest of the phone could be fried. I've tried adb devices and fastboot devices and they don't shows any devices connected.
Is there anything I can do to fix this or will I have to try and get it repaired? I bought it from the Realme Direct Store on Aliexpress and it probably won't be cost effective to post it back to China to repair but maybe the UK service centre will accept it.
Click to expand...
Click to collapse
Well you need to flash your device. Go to Oppo/Realme service center in your area. Or you can get online flashing support after paying some amount. Because Realme flash tool require username and password. Hope it will help you.
https://techsaft.com/2020/05/02/realme-5-rmx1911-latest-flash-file-download/
Thankfully the service center repaired it under warranty. They had to replace the main board before flashing it, so it seems it wasn't just the software that got corrupted and the hardware actually fried. I asked them to flash it with ColorOS 6/Android 9 rather than 10 and they did, which is great as I should be able to restore my TWRP backup to get it back to how I want it quickly.
As the main board has been replaced, I guess I shouldn't restore any backups of the lower-level partitions (boot, modem, etc.) but will it be OK to restore System and Data or might there be hardware-connected stuff in System that could cause problems?