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Returned My 2ND G2X , Now Im Stuck With Blackberry :-(

Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.

i work at a tmobile store and we get shipments every business day. no deliveries saturday/sunday
dont know why they wouldn't be getting anything til after mothers day. plus we only get notifications 4 days ahead of time of what the shipment contains.

charlieb620 said:
Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
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Did you use a debit card or cc? They dont give you money back? I'm thinking about returning mine... They give you store credit back?

was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.

it was a tmobile seller not a tmobile retailer. they said i can use the credit to go to a actual tmobile store to purchase it. im waiting because i dont want any problems. i know all cell phones have issues but i would rather have a issue that can be fixed by a soft mod or something.

You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.

grenademasta said:
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
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Samsung amoled only has better blacks.... g2x has amazing color and screen... better them mt4g way better then hd7, evo is out of conversation .... super amoled is nice but those phones feel cheap and touch wiz is ridiculous
although
samsung said no more locked bootloader
still
for now
I say g2x and sensation are best choices
sent from my G2X with no regrets

suhailtheboss said:
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
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is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?

Just got G2X for the wife, fast phone. There is slight bleeding but very minor and how many G2x I have to go through for it to be perfect.
I'm waiting for SGS2 myself. Superamoled has more pop to its colors. G2X has more natural white. Superamoled + should be better and bigger screen.
Sent from my SGH-T959 using XDA Premium App

crazythunder said:
is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
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as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.

My story:
My phone had bleeding/rebooting issues so I decided to exchange.
Called T-Mobile and explained the issues.
CCR told to pack it and send it to T-Mobile Return Center and call them as soon as I shipped it with the tracking number and they will send me the exchange right away. (cool)
I went to my UPS online account, created a shipping label (with tracking number).
Called T-mobile again and told them:
- I just sent my defective phone back here is the tracking number ........ .
CCR started ordering my replacement (took some time, apparently was having a hard time).
At the end, CCR said to me: Okay I had to cancel your order and we will reimburse your money in a couple of days, and we will need to make a new order. (thats when it came to me)
- Can I bye it at my local store so if it has any problem I can exchange in-store?
CCR: Sure thats very smart of you.
No restocking fee, they will pay my shipping.
Already bought it at the store and will be sending the other one tomorrow.
- The new one has the same bleeding problem, same poor signal strengths. At least I haven't had any reboot YET. Will wait for a couple of days without rooting to make sure it is not a rooting issue.

suhailtheboss said:
as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
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but this doesn't apply if i bought it online through tmo, correct?

crazythunder said:
but this doesn't apply if i bought it online through tmo, correct?
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check your confirmation email from T-Mobile.
This is what mine says:
Return Policy
To receive a refund or exchange, you must return the device within 20 days of the date of your purchase (30 days in California). All original contents must be undamaged and in good working condition, and you must provide your proof of purchase. All devices received as part of a promotional offer (for example, "Buy One Get One Free," etc.) must be returned and some limited edition and other devices may not be refunded or exchanged. You may also be required to pay a restocking fee.
To complete a return or exchange please follow these directions:
Return all devices in their original packaging, including accessories and literature.
Obtain a Return Form and shipping information by visiting T-Mobile online at www.T-Mobile.com/returnupgrade or by contacting Customer Care at 1-800-937-8997.
Send the device via a traceable carrier (such as UPS, FedEx, or DHL), retain shipping information for your records, and insure the package for the full value of the device.
Returns must be received by T-Mobile within 20 days from the date of your purchase (30 days in California).
Accessories: To receive a refund of any accessories purchased, you must return the accessories within 30 days of purchase, along with your proof of purchase.
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thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.

crazythunder said:
thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
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keep us updated.
i work in a tmobile store and always check every g2x before it goes out. pretty much every single one i've seen has had some sort of bleeding (opened at least 15 boxes in store)
so honestly i think the best bet is to get a replacement or repair done by LG directly instead of just exchanging it for another one.
my g2x also has a bit of bleed, but i'm going to wait till CM7 comes out to see if its noticeable or not.
everyone should keep in mind that these phones do come with a 1yr manufacturers warranty, and the screen bleed issue does fall under that warranty. so even if you miss your tmobile exchange window, you're still covered.

[Q] RMA'd

Hey guys,
Sorry if you've seen alot of posts like this. I've tired to look around for information and I couldn't get a clear answer. My issue is:
I just got the Nexus 5, and its loaded with green stuck pixels, so I called Google Customer support to see if I could get an exchange. They told me about the RMA process. I was sent a link to re-order the phone, with a shipping time of '3-4 weeks' mind you. But my main question that no one answered for me was simple... Do I get a brand new retail model? With new box, charger and cable? or do i get a replacement model similar to Apple. Can someone help me out and let me the answer to this.

You get a brand new phone with box and accessories.

Since this is the first post I've seen on rma, I think you have more answers than anyone else. But I'm going to be watching just on case I run into any issues.

If it's like the Nexus 4 and Nexus 7, you get a brand new phone if you have an issue in the 12 month warranty. Only if it's bought from the Play Store, obviously.

This phone just came out. How wil they find a refurbished for you lol of course you will get brand new.

Just because a device is brand new doesn't mean that a company hasn't made 'service' models for replacement... I.E Apple..

Let me know how it goes please. I've just noticed 7 or 8 dead pixels (black) dotted around my screen. I'm gonna call up tomorrow and see what they say.

Just sent the phone back to be RMA'd. Google paid for the shipping, used the box that it came in. I'm really ticked off though. I honestly can't believe that Google doesn't have any phones set a side for defects or customer issues. Its crazy that now I have to wait 3-4 weeks to get my replacements device. I'm not saying that I'm more important than folks who ordered the device later or anything, but geez. I am happy though I'm getting a brand new device (I hope, the jury is still out if it will be brand new , we can only go off what google has done in the past with other RMA's). Google, there has to be a better way...

michael871410 said:
Just sent the phone back to be RMA'd. Google paid for the shipping, used the box that it came in. I'm really ticked off though. I honestly can't believe that Google doesn't have any phones set a side for defects or customer issues. Its crazy that now I have to wait 3-4 weeks to get my replacements device. I'm not saying that I'm more important than folks who ordered the device later or anything, but geez. I am happy though I'm getting a brand new device (I hope, the jury is still out if it will be brand new , we can only go off what google has done in the past with other RMA's). Google, there has to be a better way...
Click to expand...
Click to collapse
You gonna get a new device for sure.
I'm RMAing S4 GE due to hardware issues second time today

michael871410 said:
Just sent the phone back to be RMA'd. Google paid for the shipping, used the box that it came in. I'm really ticked off though. I honestly can't believe that Google doesn't have any phones set a side for defects or customer issues. Its crazy that now I have to wait 3-4 weeks to get my replacements device. I'm not saying that I'm more important than folks who ordered the device later or anything, but geez. I am happy though I'm getting a brand new device (I hope, the jury is still out if it will be brand new , we can only go off what google has done in the past with other RMA's). Google, there has to be a better way...
Click to expand...
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When I've done replacements in the past (and yes, replacements during the 15-day return period are new devices), I've waited until the replacement device arrived before sending back the first unit. Did they tell you to send in your device immediately? That's odd, because they place a hold on your credit card to be sure you send the original back once they've sent the replacement--doesn't make much sense to place a hold if you send back the original first.

Yea, I was told the same. But I figured since I was off today, might as well get it done. I have a phone I can use until then

michael871410 said:
Yea, I was told the same. But I figured since I was off today, might as well get it done. I have a phone I can use until then
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Gotcha. I've preferred to wait just to make sure the replacement isn't worse than the original.
Sent from my Nexus 5 using Tapatalk

I thought the same. But I figured with all the stuck pixels. I'll take my chances. I want to be happy for 399 or 450 with tax and shipping out of pocket.

LG should have it figured out by now. A couple pixels on 50 inch screen, ok I get it ... It's the type of technology. But come on. The display is 5 inches. That's a small slice from a T.V. And Apple is no different. Same issues with pixels. I don't want to watch a movie, or look at a photo with a bright green dot in the corner or center of the screen.

michael871410 said:
LG should have it figured out by now. A couple pixels on 50 inch screen, ok I get it ... It's the type of technology. But come on. The display is 5 inches. That's a small slice from a T.V. And Apple is no different. Same issues with pixels. I don't want to watch a movie, or look at a photo with a bright green dot in the corner or center of the screen.
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I called in today about stuck pixels on my phone too. I didn't get an RMA email yet though. So basically you get a link and you just order a phone from the Play Store as if you were buying for the first time?

DanRyb said:
I called in today about stuck pixels on my phone too. I didn't get an RMA email yet though. So basically you get a link and you just order a phone from the Play Store as if you were buying for the first time?
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when I rma'ed by nexus4 that was how it was. The link bring you to a checkout page in google (play or wallet i forgot) and you can select shipping as well which I believe is no extra cost (i picked two day)

[UK] Carphone Warehouse pre-orders

Hi all
Anyone pre-ordered from CW yet?
what did you get and when do you think it will be shipped
Cannot remember if last year they were OK or not at shipping them ahead of others
Also are there some freebies with these orders?

I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
I wasn't sure who to go with as I wanted to make sure delivery was on 20th since I will be at home that day and I figured CPW would have the most stock plus the free speaker. But then they will probably also have the most orders. John Lewis isn't a place people would normally think of buying a mobile from (I was surprised to even see it listed!) so I'm hoping they have enough stock and reliable enough delivery to get it to me on time. My order confirmation shows the delivery date, the CPW confirmation only said "current" delivery date which didn't sound very definite to me!

Ordered instore at CPW inside Curry's Bolton today. Black S8 (SimFree). Took 10 mins, collect from store on the 20th & get a free Samsung speaker

Same. Ordered instore in Market Harborough CPW for delivery to store on 20th. The free Samsung speaker looks rather nice and is waterproof to match the phone. I'll be using that in my bathroom. They had both S8 models to play with - full working units, not dummies. Very nice indeed! Went for the S8 - it's plenty big enough!

scgf said:
Same. Ordered instore in Market Harborough CPW for delivery to store on 20th. The free Samsung speaker looks rather nice and is waterproof to match the phone. I'll be using that in my bathroom. They had both S8 models to play with - full working units, not dummies. Very nice indeed! Went for the S8 - it's plenty big enough!
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Scary how much smaller it is than my 6P and how little bezel there is! Still almost went for the plus tho...

Ordered mine on Launch 10 mins after the Live Announcement ended from CPW in Currys in York. Got a Black S8 + Free Wireless Speaker and a free £50 Currys/PCWorld Gift Card to use within 6 months. Delivery to store on 20th April.

comicbookguy72 said:
Scary how much smaller it is than my 6P and how little bezel there is! Still almost went for the plus tho...
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Indeed. I was amazed at how the plus just doesn't look huge as I imagined it would. I wasn't actually intending to order - I bought a Google Pixel a week ago but was very disappointed as the lens flare I got in several photos over the weekend. CPW accepted the return and I paid the extra for the S8. Now having to use my old Nexus 5 for a couple of weeks.

scgf said:
Indeed. I was amazed at how the plus just doesn't look huge as I imagined it would. I wasn't actually intending to order - I bought a Google Pixel a week ago but was very disappointed as the lens flare I got in several photos over the weekend. CPW accepted the return and I paid the extra for the S8. Now having to use my old Nexus 5 for a couple of weeks.
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Good to know the returns policy works. Just hope rooting is possible and the custom rom scene is good enough on the S8. (had Nexus devices since the GNex & really going to miss crack flashing).....

I had a Galaxy S7 before the Pixel. I didn't do any custom roms or anything, but did flash firmware on a couple of occasions. TouchWiz (or whatever they call it now) is not an issue any more - I put Nova Launcher on it and to me it looks just like stock Android. The photos I took on the S7 pleased me more than those I took on the Pixel, so I have high hopes for the tweaked camera algorithms on the S8.

scgf said:
I had a Galaxy S7 before the Pixel. I didn't do any custom roms or anything, but did flash firmware on a couple of occasions. TouchWiz (or whatever they call it now) is not an issue any more - I put Nova Launcher on it and to me it looks just like stock Android. The photos I took on the S7 pleased me more than those I took on the Pixel, so I have high hopes for the tweaked camera algorithms on the S8.
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It's actually not the same sensor either ,it's the same specs but a new one that no other phone uses. I'm sure it will be better in many scenarios with the improved processing and new features and will probably knock the Pixel from 1st place on dxomark. I can't wait to do some testing once I get it.

I can't wait for the 20th and my new phone! I pre-ordered it from CPW on Saturday.

ewokuk said:
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
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Click to collapse
I've had this from Carphone Warehouse several times in the past. I can almost guarantee that if I order anything online from them the payment will be rejected and I will have to contact them, then my bank to get it sorted. I don't know what they do, but I never have issues like this with any other company. When I check my credit reference no search is visible from them and, as you say, there is no reason to refer to a credit reference to buy a phone SIM free!

ewokuk said:
I tried to pre-order....THREE times. First time, 2 hours later got an email back saying they could not proceed and had cancelled the order (no epxlanation). Second time got an email back an hour later saying they had cancelled it again, due to an "information mismatch". Rang them up to find out what the hell they were playing at, got through to sales who couldnt tell me why they had cancelled it so they passed me on to the "web team", who couldnt tell me anything at all, and passed me on to customer services.....who cut me off. I tried one final time to order it, this time got a reply an hour later again saying that it had been cancelled again, due to me failing a credit check, and telling me to check with the network I had selected......I had not selected any network since I was buying the handset only, there was no requirement for any kind of credit check, and if they HAD done a credit check then it would have come back as perfect. At this point I went to John Lewis website instead and ordered it fine first time. I will lose the crappy £99 speaker that was gonna go straight on ebay anyway, but it'll be worth it not to have to deal with the CPW muppets ever again.
I wasn't sure who to go with as I wanted to make sure delivery was on 20th since I will be at home that day and I figured CPW would have the most stock plus the free speaker. But then they will probably also have the most orders. John Lewis isn't a place people would normally think of buying a mobile from (I was surprised to even see it listed!) so I'm hoping they have enough stock and reliable enough delivery to get it to me on time. My order confirmation shows the delivery date, the CPW confirmation only said "current" delivery date which didn't sound very definite to me!
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On the Samsung website (btw - how come you didnt ordered it form there?) when i placed my initial order (which was cancelled by some idiot CS guy) it was saying deliver from 19th - but when i tried to order again yesterday - it was saying deliver by 28th April !?>! - in the end their stupid webpage didnt work so i gave up and gone with CW who say delivered by 21st ....i went for collect in store since i am never in one place to wait for the courier

scgf said:
I've had this from Carphone Warehouse several times in the past. I can almost guarantee that if I order anything online from them the payment will be rejected and I will have to contact them, then my bank to get it sorted. I don't know what they do, but I never have issues like this with any other company. When I check my credit reference no search is visible from them and, as you say, there is no reason to refer to a credit reference to buy a phone SIM free!
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I had the same issue - got an email later saying card didnt go thru - had to call bank and them to sort it out - annoying - but still better than the crap samsung website service

tim2london said:
On the Samsung website (btw - how come you didnt ordered it form there?) when i placed my initial order (which was cancelled by some idiot CS guy) it was saying deliver from 19th - but when i tried to order again yesterday - it was saying deliver by 28th April !?>! - in the end their stupid webpage didnt work so i gave up and gone with CW who say delivered by 21st ....i went for collect in store since i am never in one place to wait for the courier
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I didnt order from Samsung because when I went there to check on Sat, it was saying deliver by 28th and didn't even mention getting it earlier via pre-order so I assume they had already sold out of the pre-order ones. I think years ago when I was going to pre-order something from Samsung it turned out that they didn't have enough stock to fill it, and other places like CPW did, so I ended up having to cancel it and get it elsewhere to avoid delays. You would think Samsung themselves would have the most stock but that wasn't the case back then so i haven't ordered direct from them since.
CPW are clearly too incompetent to get their own website to work properly, and too incompetent to be able to deal with it when it doesn't work, so hopefully John Lewis can deliver instead.

ewokuk said:
I didnt order from Samsung because when I went there to check on Sat, it was saying deliver by 28th and didn't even mention getting it earlier via pre-order so I assume they had already sold out of the pre-order ones. I think years ago when I was going to pre-order something from Samsung it turned out that they didn't have enough stock to fill it, and other places like CPW did, so I ended up having to cancel it and get it elsewhere to avoid delays. You would think Samsung themselves would have the most stock but that wasn't the case back then so i haven't ordered direct from them since.
CPW are clearly too incompetent to get their own website to work properly, and too incompetent to be able to deal with it when it doesn't work, so hopefully John Lewis can deliver instead.
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On JL website - they only have S8+?

I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!

FoneFreak786 said:
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
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Depends what you want. I'd much rather have the speaker than a VR headset or a memory card!
I'm not sure the UK is getting screwed - the S8 launches here at the same time as the States. There are many countries that don't see phone releases until much later after launch. We generally get them pretty quickly.

tim2london said:
On JL website - they only have S8+?
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I thought they had both but I have ordered the + anyway.
---------- Post added at 13:18 ---------- Previous post was at 13:17 ----------
FoneFreak786 said:
I like you guys LOVE the phone and want to upgrade. 2 things have stopped me, 1 = is what the battery life is going to be like, 2 = and most importantly is because UK is getting screwed again with crap deals, US are getting memory or VR etc and silver colors etc, UK are not getting anything other then maybe insurance or £50 speaker which not all of us want.
Slowly tempted to wait for better deals but look forward to your reviews, Enjoy your new slick phones!!
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Click to collapse
Yup battery life worries me too but I have not found another device that I would be willing to go for and my S5 is getting on a bit so I need to upgrade.
UK being screwed is nothing new. We get screwed on price and screwed on deals for just about everything. Now they are using brexit as an excuse to stick the prices up on everything when we were already paying far more than the exchange rate says we should have been paying in the first place! They have all just spotted an opportunity to increase their profits by a big chunk and hide it as being brexit. And Samsung themselves can keep whacking up prices all over the world because they dont really have any serious competition at the top end, otherwise they wouldn't be able to.

XxSPARC0xX said:
Ordered mine on Launch 10 mins after the Live Announcement ended from CPW in Currys in York. Got a Black S8 + Free Wireless Speaker and a free £50 Currys/PCWorld Gift Card to use within 6 months. Delivery to store on 20th April.
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arrgh how did u managed to get extra 50 quid on top xd i just preordered s8 plus and free speaker... for delivery on the 20th

Faulty Display - Red colors - UK only

Hi anyone has this problem with red colors on screen , anyone try exchange etc ?
I already exchanged it twice on carphonewarehouse
1 has red on side and top
2 has only white frame and whole screen red
3 its worts but im stuck with it , until they have more delivery.

@ChazyChaz I got mine through carphone but done online chat with Samsung on there site. Got a exchange coming today. So try Samsung direct if carphone has no more.

steve17harris said:
@ChazyChaz I got mine through carphone but done online chat with Samsung on there site. Got a exchange coming today. So try Samsung direct if carphone has no more.
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do you have to send phone first ? do you have it on contract from carphonewarehouse?

@ChazyChaz yes upgraded in carphone shop. No keep old phone and exchange at the door when ups deliver the new one. The only thing Samsung won't do is refund you but will exchange as it's a known fault. Next day delivery too.

ChazyChaz said:
Hi anyone has this problem with red colors on screen , anyone try exchange etc ?
I already exchanged it twice on carphonewarehouse
1 has red on side and top
2 has only white frame and whole screen red
3 its worts but im stuck with it , until they have more delivery.
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Click to collapse
Returned 2 from Samsung directly. 3rd one had the same issue. But after the update and playing around with color balance etc it is fixed

https://forum.xda-developers.com/galaxy-s8+/help/uk-red-tint-update-t3602099

broken s8+ screen pricing

I was wondering if anyone here has had to replace the screen on their S8+ lately
and any pricing advice
mine broke in a weird spot almost like a stress crack
bottom of phone below home button

bigcid10 said:
I was wondering if anyone here has had to replace the screen on their S8+ lately
and any pricing advice
mine broke in a weird spot almost like a stress crack
bottom of phone below home button
Click to expand...
Click to collapse
I had mine fixed at ifixandrepair for $250. OEM new Samsung screen, they showed me the box. I have square trade warranty, they said only one place in my area they worked with which was batteries plus. Batteries plus said they had to send it out, take about 3-5 days, was same price. Square Trade said i could take it to anyone i wanted but i'd have to pay for it and send them the bill. I had it back fixed in 2 hours and the reimbursement check in 3 days. The new screen is much brighter and colors are a lot more vivid and vibrant. Touch is perfect. Of course it's no longer water proof, which is to be expected. I love the phone, hate the fingerprint sensor location. Pre-ordered unlocked s9+ from samsung

Thank you,That sounds reasonable enough
I will keep them in mind when I have to get it done

I used Samsung without insurance and only ended up costing $170 but was without my phone for a week. Had to mail it to them. And it is still waterproof. Dropped it in the rain getting out the truck went back 10 mins later and found it, still working.
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