Samsung S6 BT call issues - Galaxy S6 Q&A, Help & Troubleshooting

I just got an used S6. It's a 920w8 on Telus with Android 6.0.1. Bluetooth music works fine, but when I try to make a BT call the sound is very garbled with multiple BT devices. Knox is tripped on it. I tried a factory reset. What else can I try?

Did you try the BT device on another phone?
Maybe the problem isnt the device...

vforvlive said:
Did you try the BT device on another phone?
Maybe the problem isnt the device...
Click to expand...
Click to collapse
I tried two BT headsets and the car. They all work with other phones.

I just reflashed the original rom and still the same. Could this be a telus rom issue?

I got the BT to work temporarily by flashing nougat. It worked for a few hours than it was back to ineligible crackling. Wiping/restore did not fix it. I reflashed MM(same issue), then I flashed nougat again and it worked for a few hours. Not it's back to crackling during phone calls. Music works well all the time. This is nuts...
In golden griffin I get no voice whats so ever, even on the headset.

Daught said:
I got the BT to work temporarily by flashing nougat. It worked for a few hours than it was back to ineligible crackling. Wiping/restore did not fix it. I reflashed MM(same issue), then I flashed nougat again and it worked for a few hours. Not it's back to crackling during phone calls. Music works well all the time. This is nuts...
In golden griffin I get no voice whats so ever, even on the headset.
Click to expand...
Click to collapse
Try another nougat rom like nemesis or the noble s8 port as griffin is not working on the t/w8 variant.

sofir786 said:
Try another nougat rom like nemesis or the noble s8 port as griffin is not working on the t/w8 variant.
Click to expand...
Click to collapse
I just tried XtreStoLite. BT calls worked for about 10 minutes. All I did was intalled youtube and updated google services. Headset calls still work.
Maybe I should flash the W8 modem file on it's own? What would be the best W8 modem rom to flash?

Daught said:
I just tried XtreStoLite. BT calls worked for about 10 minutes. All I did was intalled youtube and updated google services. Headset calls still work.
Maybe I should flash the W8 modem file on it's own? What would be the best W8 modem rom to flash?
Click to expand...
Click to collapse
One thing you haven't tried is using a custom kernel, bt performance and reliability isn't really a modem issue. For mm noxxious kernel is best and can be found in original development

Same thing with other kernel.
I reflashed XtreStoLite and it did not work at all the second time. It's really hard to figure out a pattern and what triggers the issue. If music did not work I would just write if off a hardware issue.
Sent from my DROID Turbo using Tapatalk

Honestly not sure what else you can try at this point, when you BT call does the issue happen wherever you are located? Like does it happen just at home or is it wherever you are?

Try using arter kernel and report back what happens. Make sure you choose the exynos 7420 section on his website.
http://arter97.com/exynos7420_kernel.htm
That is s6 edge chipset, he also enabled his kernels to work for our T/W8 devices.
Used to use xstrestolite and arter for an amazing combo.

Related

[Q] Need Help with NexusMod 4 UCLA3 2.3.6

I cant ask this in the Development section under the rom to I am hoping to get some help here.
I recently flashed (this is my 4 or 5th Rom I've flashed so I'm still somewhat new to this) NexusMod 4 UCLA3 2.3.6 to my phone and it has been working great. Up until I started using my headphones (that came stock with the phone) to talk on the phone and answer calls. About 4 mins into a call the phone will say "SIM card ejected. Reboot Phone." if I reboot the phone with the headset plugged in I get the same error. Once I unplug the headset and reboot the phone can see the SIM card again and everything works fine. I am confused about the correlation between the headset and a SIM card.
Is there a setting or something I'm doing wrong to cause this? I know the simple solution is to just stop using the headset, but I love puzzles and cant figure out what would cause this.
That's a really weird problem, I've had no trouble with this rom on my rogers phone. Did you flash the radio first like it said?
Hardware behaviour is usually related to the kernel, so maybe try a different kernel that supports your phone and hope that might fix the problem?
Yep, I made sure to flash the modem first then NexusMod. I'll do some Kernal research (see what works best for others) and try a different one. Any recommendations??
I was coming from SkyICS, but I did the full wipe as instructed. so I'm not sure if this has a influence.
GooSe275 said:
Yep, I made sure to flash the modem first then NexusMod. I'll do some Kernal research (see what works best for others) and try a different one. Any recommendations??
I was coming from SkyICS, but I did the full wipe as instructed. so I'm not sure if this has a influence.
Click to expand...
Click to collapse
Not sure, I haven't used the stock headphones but I use iphone headphones with a mic for calls with nexusmod4 and it works fine. I use the kernel it came with after trying all the rest of the kernels and having my battery murdered with them I returned to romracer0.3. For me it delivers the best battery life
Sounds like very abnormal behaviour, if you did a full wipe then it's probably a hardware not software thing. Especially if it only happens '4 minutes into a call', maybe your headset itself is doing something funky.
Its not exactly 4 mins into the call, but it does not happen immediately, the times it "ejects the SIM Card" varies. I will try another headset before I start flashing other kernels.

[Q] other person cannot hear me with speakerphone or headset

Hi All,
I have this strange problem on Nexus 5.
When i call a person, if i activate the speakerphone or i use headset, the other person cannot hear me.
I tried with rooted and stock rom and i have the same problem.
I sent the mobile 2 times to LG and they said that everything is working fine. But it is not. Any other person in this forum had the same problem? If yes how can be possible to fix?
Thanks a lot
hawkeye79 said:
Hi All,
I have this strange problem on Nexus 5.
When i call a person, if i activate the speakerphone or i use headset, the other person cannot hear me.
I tried with rooted and stock rom and i have the same problem.
I sent the mobile 2 times to LG and they said that everything is working fine. But it is not. Any other person in this forum had the same problem? If yes how can be possible to fix?
Thanks a lot
Click to expand...
Click to collapse
what apps do you have installed that might mess with the phone capabilities or with sound.
Hi,
thank you for answer.
I didn't install anything. It's just the stock ROM. Just installed the sim card and tried to call.
How did you flash stock? I'm talking about factory images. And this happens with everyone?
I followed google instructions. and yes it happens with everyone.
I installed now an app called soundmeter to check if the microphone is working.
When i'm not in speakerphone or headset it is working (values around 20 and 70db, depending how loud i talk).
When i start speakerphone the values are on 60db with no movement at all.
Can be a software problem or hardware problem?
I sent to lg support 2 times and they told that everything is working.
I really don't know what to do about.
i got the same its really strange...
I tried several roms, Kernals and mods nothing helps...
I have also bought a new sim card because i was thinking maybe it wasa this problem but nothing.
Is there any test or workaround that i can do to search the problem and fix it?
LG doesn't want to replace my device.
While going through the steps, have you tried looking at/grabbing logcat output? Some useful output might be there.
Have you tried another phone app?
Hi,
this is the logcat file.
Hope i have everything you need. What filter can I use to see only what needed?
Thanks

nexus 5 speakerphone

he
.my nexus 5, when i activate the speakerphone during call, I can hear the caller,but the caller doesn't able to hear me,even in Viber ,WhatsApp...etc. So,could you help me.
Is the phone running a stock rom? Mic works okay when not using speaker phone?
audit13 said:
Is the phone running a stock rom? Mic works okay when not using speaker phone?
Click to expand...
Click to collapse
It's running CM13 CAF, and yes the mic works fine ,I tried to record it worked fine without any issue ,only the speakerphone didn't work
Try to reproduce the issue using a stock ROM. If there are no problems, at least you know it is software-related.
audit13 said:
Try to reproduce the issue using a stock ROM. If there are no problems, at least you know it is software-related.
Click to expand...
Click to collapse
I've installed the stock rom ,still have the same problem. when I activate the speakerphone during call ,the people aren't able to hear me, even in whatsapp,viber...etc.
the mic works fine when I tried to record something,
Hmm, sounds like it could be a hardware issue since you have tried two different ROMs with the same result.
Was the phone ever dropped or bumped? Possible loose connection?
audit13 said:
Hmm, sounds like it could be a hardware issue since you have tried two different ROMs with the same result.
Was the phone ever dropped or bumped? Possible loose connection?
Click to expand...
Click to collapse
yes many times , if the reason is hardware " loose connection" could you help me with a photo about that speaker in case of giving my phone to a technician, or other solution you could recommend me
thank in advance
Good guide here for opening the phone: https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016

Issues with Wi-fi and Bluetooth radios

Hello XDA!
I'm having some issues with the wi-fi, and bluetooth, connectivity on my GM-930F S7 (Non-edge) phone.
The wi-fi issue is that it occasionally disconnects, and when I try to re-connect, it either doesn't work (quickly goes through the motions, but doesn't connect), or lists the hotspot as "disabled". I had no issues with this on my backup Note, nor on my older S5.
The bluetooth issue is that if the phone doesn't seem to have a direct line-of-sight to the earphones then the audio almost immediately drops out and begins to stutter/drop seconds of audio, like somebody is bashing the mute-button.
I think both of these issues are related, potentially they share the same radio. I do have a HDSPA+ connection when I'm out and about, so that works, but I do think perhaps I've got a mismatched radio/setting somewhere which is screwing with those two.
I've already tried to return to stock, twice, using two separate ROMs flashed through Odin (BTU-G930FXXU1DPLT-20170117160813, & G930FXXU1DQE7_G930FEVR1DQD1_EVR) (I'm with EE), and I've also tried a myriad of other roms, (AOKP, AOSPExtended, ResurrectionRemix, SlimRom, Linage 14.1), however none of them seem to solve the issue.
My question is has anybody experienced an issue like this before? Are there any specific radios or things you'd recommend I flash, either via TWRP or Odin? Any more details I can provide?
Just so I'm clear, the wi-fi and bluetooth worked beautifully on my S5, so I have no reason to believe that hardware is at fault, it's very likely the phone.
I've also just tried it with a MM rom (G930FXXU1APAW_G930FOXA1APBA_BTU) and the same issue occurs.
Seems like faulty hardware. I am using superman ROM and no problems so far. I mean, i doubt you will fix it by changing ROM. You should bring it to the service.
Sent from my SM-G930F using Tapatalk
pakidermo5000 said:
Seems like faulty hardware. I am using superman ROM and no problems so far. I mean, i doubt you will fix it by changing ROM. You should bring it to the service.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply! I don't think it's hardware, if it was then the wi-fi/bluetooth would either work, or not work. I mean if I keep the phone close to the earphones the bluetooth is fine, but if it's arms length away, or there isn't a line-of-sight, it drops, the wi-fi is similarly spotty, but not working/broken. I had a similar issue on my old S5, I ended up solving it but I can't remember how, it was years ago. However it certainly was a software issue. Either ROM, or Kernel, or Modem/CP, etc.
I see lots of comments from people about the issue occurring once they upgrade to Nougat, so I'm very sure it's software. Possibly an issue with the Kernel or Modem, or a combination of both.
Would it be possible (minus the EFS of course) to get an upload of your setup so I can try with your exact settings? I've tried the SuperMan ROM before, but I'll give it another go now.
Also (Although it isn't 100% solved), I've found trying out the ROM "[ROM] S8 FULL PORT FOR S7 & S7 EDGE by ambasadii [AQEB] [v3.1]" noticeably increases the range that the bluetooth works over. It still isn't a large range, but it more than doubles it. I've gone back to previous ROMs I've tried, speaker and phone in the same place, and it doesn't transmit that far, back to the S8 Port, and it does. I've no idea what could be causing this and it's really bothering me. I know the S8 has upgraded bluetooth software, but this speaker worked fine with my S5.
BarrettBear said:
Would it be possible (minus the EFS of course) to get an upload of your setup so I can try with your exact settings? I've tried the SuperMan ROM before, but I'll give it another go now.
Click to expand...
Click to collapse
What do you need exactly? I have the exynos version.
Sent from my SM-G930F using Tapatalk
pakidermo5000 said:
What do you need exactly? I have the exynos version.
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
As do I
Ideally just a snapshot of your system, minus all the personal information and such - if your bluetooth works fine with your modem/rom/bootloader/etc and it doesn't on mine, then at least I can be reasonably sure it is a hardware issue, in which case I'll have to try to get it mended.
The reason I'm not 100% sure is the S8 ROM extended the BT range to what other S7 ROMs haven't, so I'm still not 100% sure.

Unable to send/receive SMS intermittently

I've got an issue where sometimes SMS fail to come through when my device is asleep. I can generally fix this by sending myself an SMS, then the pending messages come through. Sometimes when I try to send that SMS to myself it fails to send initially, giving me the error about it not sending, and then the pending ones come in.
This also happens with phone calls as well, sending them right to voicemail. My location does not influence this - it happens on any signal strength.
It seems to happen on any ROM and I've made sure to update the modem whenever it was an option. If there is any info I can provide please let me know.
Anyone have any thoughts on what I could do going forward? I know I'm definitely missing calls and texts because of this - I just cant seem to fix it.
Wish I could help. My flat S7 g930f on T-mobile does the same thing. I've tried using Google messenger, network reset, different apn, factory reset.... Nothing keeps, eventually problem come back. My old s5 on lineage never has these issues. Maybe time to install custom rom on S7?
Sent from my SM-G930F using Tapatalk
mario24601 said:
Wish I could help. My flat S7 g930f on T-mobile does the same thing. I've tried using Google messenger, network reset, different apn, factory reset.... Nothing keeps, eventually problem come back. My old s5 on lineage never has these issues. Maybe time to install custom rom on S7?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Yeah I'm on t-mobile as well, weird.
I've tried Lineage, Superman, LightRom, DotOS - all of them seem to do the same thing. My only guess is there is a fundamental issue with all of these or the issue lies in having updated the modem. Just wild guesses though, I have no idea how to fix it
Yeah that is strange, now thinking back this wasnt happening before the latest update (not oreo, I still don't see that one for some reason). Maybe oreo will change modem and fix issues?
This problem bothers me so much been using my s5 intermittently but maybe should just get oneplus 6. I just don't like huge phones.
Sent from my SM-G930F using Tapatalk
Well my s7 is doing this more or maybe has for some time. I miss text messages and calls. I only find out about it when I'm with the other person and they tell me I never replied to them. The phone is 100% stock on N, I even did factory reset. It has become unreliable. I'm now using my old s5 on lineage.
I'd try lineage on the s7 but sounds like this might be a baseband or modem issue which means issue might still be present.
OP, have you found any solution?
Or anyone have any ideas I can try??
Sent from my SM-G900T using Tapatalk
Anyone have suggestions on what to try? Thank you
mario24601 said:
Well my s7 is doing this more or maybe has for some time. I miss text messages and calls. I only find out about it when I'm with the other person and they tell me I never replied to them. The phone is 100% stock on N, I even did factory reset. It has become unreliable. I'm now using my old s5 on lineage.
I'd try lineage on the s7 but sounds like this might be a baseband or modem issue which means issue might still be present.
OP, have you found any solution?
Or anyone have any ideas I can try??
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
No solution here, posted on reddit as well and I can't seem to find anyone who knows how to fix it nor where to look.
I can definitely make this happen every day so if any logs can be gathered from anywhere I'm more than able to do that. I feel like you're on the right path with thinking that it's the baseband/modem - this wasn't always an issue and I've been putting ROMs on it since day one.
Feanux said:
No solution here, posted on reddit as well and I can't seem to find anyone who knows how to fix it nor where to look.
I can definitely make this happen every day so if any logs can be gathered from anywhere I'm more than able to do that. I feel like you're on the right path with thinking that it's the baseband/modem - this wasn't always an issue and I've been putting ROMs on it since day one.
Click to expand...
Click to collapse
Yeah it's very strange and frustrating! If stock Oreo ever lands maybe it will be fixed but not holding my breath. I'm on the verge of just replacing phone with OP6 or something else. For the past few days been using my old S5 on Lineage, I'm actually surprised how well it works. If only camera and battery life was better I would continue to use it long term.
mario24601 said:
Yeah it's very strange and frustrating! If stock Oreo ever lands maybe it will be fixed but not holding my breath. I'm on the verge of just replacing phone with OP6 or something else. For the past few days been using my old S5 on Lineage, I'm actually surprised how well it works. If only camera and battery life was better I would continue to use it long term.
Click to expand...
Click to collapse
Yeah I think it has something to do with 7.0. I flashed the 8.0 Lightrom and it seems to be fixed. All SMS and phone calls are coming through, no calls are being sent right to voicemail.
The rom itself isn't super stable and most of the 8.0 roms seem to have an issue with GPS so I'll have to wait for a more stable solution but I'll take a little instability over messages failing.
Thanks. I've been using my old s5 exclusively but will hunt for a good 8.0. You said lineage 14.1 still has issue?
Feanux said:
Yeah I think it has something to do with 7.0. I flashed the 8.0 Lightrom and it seems to be fixed. All SMS and phone calls are coming through, no calls are being sent right to voicemail.
The rom itself isn't super stable and most of the 8.0 roms seem to have an issue with GPS so I'll have to wait for a more stable solution but I'll take a little instability over messages failing.
Click to expand...
Click to collapse
Sent from my SM-G900T using Tapatalk
mario24601 said:
Thanks. I've been using my old s5 exclusively but will hunt for a good 8.0. You said lineage 14.1 still has issue?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
I tried it with Lineage for 7.0 but not the 8.0 version. Some Oreo roms are having issue with GPS (Lineage included) so I stayed away from those.
I actually just swapped to another rom to see if it's more stable. Currently on ALEXNDR's 8.0 rom - it's super stable so far and pretty barebones in terms of a ROM but I'd rather build what I need into it through Magisk & Xposed anyways.
Looks like the ALEXNDR rom is doing it as well - going to head back to the previous one.
Alright so I've tried a few other 8.0 ROMs and they're all doing, except for Lightrom.
I have no idea what makes Lightrom so special but it's working for now.
Thanks, have a link for lightrom?
Feanux said:
Alright so I've tried a few other 8.0 ROMs and they're all doing, except for Lightrom.
I have no idea what makes Lightrom so special but it's working for now.
Click to expand...
Click to collapse
Sent from my SM-G900T using Tapatalk
mario24601 said:
Thanks, have a link for lightrom?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-s7/development/teamexykings-lightrom-8-0-t3793950
I think it might have something to do with the developer being in Germany. In most of the ROMs I've tried before the CSC that was always given/recommended was BTU (UK). I took a peak in the ROM files to figure out if the CSC was different - the listed CSC "G930FDBT2ERE8" which SamMobile lists as the German CSC (DBT) . T-Mobile is huge in Germany (Deutsche Telekom) so maybe other ROMs might work just as well if I use the German CSC - pure speculation though.
Feanux said:
Yeah I think it has something to do with 7.0. I flashed the 8.0 Lightrom and it seems to be fixed. All SMS and phone calls are coming through, no calls are being sent right to voicemail.
The rom itself isn't super stable and most of the 8.0 roms seem to have an issue with GPS so I'll have to wait for a more stable solution but I'll take a little instability over messages failing.
Click to expand...
Click to collapse
Hey Feanux, is lightrom still working for you? I tried it and still having issues. I also have been flashing every stock rom I can find on sam mobile but nothing works, it begins to do it eventually.
mario24601 said:
Hey Feanux, is lightrom still working for you? I tried it and still having issues. I also have been flashing every stock rom I can find on sam mobile but nothing works, it begins to do it eventually.
Click to expand...
Click to collapse
Yeah still on 8.0.0 LightROM using 3.18.117-TGPKernel.S7.6.6.1
Baseband version is G930FXXU2DRAG
Seems to be the most stable for me. It still happens here and there (usually with long SMS failing to send) but other than that it works.
Feanux said:
Yeah still on 8.0.0 LightROM using 3.18.117-TGPKernel.S7.6.6.1
Baseband version is G930FXXU2DRAG
Seems to be the most stable for me. It still happens here and there (usually with long SMS failing to send) but other than that it works.
Click to expand...
Click to collapse
Thanks!
Arrrrrrghhhh unfortunately not working. I'm still getting failed messages and receiving texts very delayed. Not sure what else to try. I had bought a brand new OnePlus X sealed in box as back up now I guess I have to use it. Who knows how many other messages not coming through. I even tired countless stock software from Sam mobile but same outcome. Wish I had never updated to 8.0

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