[Q] other person cannot hear me with speakerphone or headset - Nexus 5 Q&A, Help & Troubleshooting

Hi All,
I have this strange problem on Nexus 5.
When i call a person, if i activate the speakerphone or i use headset, the other person cannot hear me.
I tried with rooted and stock rom and i have the same problem.
I sent the mobile 2 times to LG and they said that everything is working fine. But it is not. Any other person in this forum had the same problem? If yes how can be possible to fix?
Thanks a lot

hawkeye79 said:
Hi All,
I have this strange problem on Nexus 5.
When i call a person, if i activate the speakerphone or i use headset, the other person cannot hear me.
I tried with rooted and stock rom and i have the same problem.
I sent the mobile 2 times to LG and they said that everything is working fine. But it is not. Any other person in this forum had the same problem? If yes how can be possible to fix?
Thanks a lot
Click to expand...
Click to collapse
what apps do you have installed that might mess with the phone capabilities or with sound.

Hi,
thank you for answer.
I didn't install anything. It's just the stock ROM. Just installed the sim card and tried to call.

How did you flash stock? I'm talking about factory images. And this happens with everyone?

I followed google instructions. and yes it happens with everyone.
I installed now an app called soundmeter to check if the microphone is working.
When i'm not in speakerphone or headset it is working (values around 20 and 70db, depending how loud i talk).
When i start speakerphone the values are on 60db with no movement at all.
Can be a software problem or hardware problem?
I sent to lg support 2 times and they told that everything is working.
I really don't know what to do about.

i got the same its really strange...
I tried several roms, Kernals and mods nothing helps...

I have also bought a new sim card because i was thinking maybe it wasa this problem but nothing.
Is there any test or workaround that i can do to search the problem and fix it?
LG doesn't want to replace my device.

While going through the steps, have you tried looking at/grabbing logcat output? Some useful output might be there.
Have you tried another phone app?

Hi,
this is the logcat file.
Hope i have everything you need. What filter can I use to see only what needed?
Thanks

Related

Handsfree not working

Hi all,
Might be a stupid question, but I thought I'll just throw it out there.
I recently realised my handsfree's microphone stopped working. I can hear things fine but people at the other side can't hear me. I tried voice recording software and it's not picking up any noise either.
I've tried reflashing to another rom, so I don't think it's a software problem? Or are there any drivers that I can try installing?
I've tried mic from 2 different handsfree and having same problem.
Thanks for any suggestions!
Cheers

[Q] can't hear other side in conversation.

hey,
I bought the nexus s (9023) about two months ago, stock rom, not rooted, and for the last week or two, it started making problems.
about 1-5 times a day, i can't here the other side at all. as if it's on mute. not even the ringing tone, before I'm answered. the only thing that solves it, is to restart the phone.
in other forums i've read that it's a mess, and that i should use my warranty. the problem is i bought the phone abroad, and shipping it should take about 3 weeks.
is it a common issue?
can i solve it alone, mabye by switching to a non-stock rom?
i'll be very happy to read some good news here, but bad news is better than non.
thanks a lot,
tal
p.s, iv'e downloaded system info to monitor the temp, and it doesn't happen necessarily when the phone is hot.
I don't know... I am rooted, I have used 5 different roms since purchasing my phone.
Stock
CM 7
Savaged Zen
Oxygen
Soju
I have also used several kernels
CM Stock
Netarchy
Matrix
James Bond
Trinity
So far, on all roms and kernels I have experienced the same problem. You make a call and it connects, looking at the screen the time counter is going but there is no sound; it will sit there and hold the call for 30-55 seconds then ends call. A quick redial and bam it works. Some people have reported that they answered and there was nothing. I don't know, it's really obnoxious.
The other, more annoying problem is that randomly on calls throughout the day the phone will just reboot itself. Right in the middle of a call. AHHHH like 3-5 times daily!
help, anyone?
i'm stuck with this, and a bit clueless.
Well, somehow I discovered that the problem is related to the bluetooth. as long as it's turned of, nothing will happen, on the other hand, when I use my earphone (most of my conversations happen while driving) i need to restart my phone every 1-2 calls
any ideas?
just u can't hear other one while calling u?
thanks.
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
tal89 said:
so it was in the beginning, but now neither of us can hear the other. no matter who made the call.
and again, only when BT is working.
Click to expand...
Click to collapse
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
it's quite obvious, unfortunately it doesn't work.
cutiyar said:
If u can hear him,just press and then unhold it ,then u can hear him.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
i can't hear, and he can't hear as well.
tal89 said:
i can't hear, and he can't hear as well.
Click to expand...
Click to collapse
hehee its problem ,
am really disappointing with nexus s , but i dont have enough money to buy HTC product again.
any solution?
Hi, did anybody have any solution to this problem?
I live this problem on almost half calls of specific numbers.
I am desparate...
Try setting discoverable timeout to never? Have you tried a different Bluetooth device?
Sent from my Nexus S 4G using xda premium
I have this problem too. This seem to happen on some Kangs and nightly, but not all of them. I can't hear when someone calls me. But when I call someone, I can hear them. I always have Bluetooth off (do not use them).
I live the same problem. No problem for outgoing calls. For incoming calls, I cannot hear caller's voice but they can hear me. It is not for all numbers.
I am on t-mobile and nexus s (cynagenmod nightlies). For all incoming calls from tmobile numbers no problem. But for almost all other carriers, it is just random.
I feel like I started having this problem after updating from CM 7.0.2 to 7.1 RC and thereafter(but not very sure on this).
If anybody still following this topic, I would suggest you to contact samsung if you still have warranty. On the second attempt they sent me a brand new phone with box and accessories.
Sent from my SGH-T989 using XDA
Or, you might give it a try with a different radio for your model:
http://forum.xda-developers.com/showthread.php?t=1116884
If you go this road, make sure you backup your EFS folder.
What i would do is if it is still in warranty just give it back to them and they'll probably give you a new phone. Since you said it takes 3 weeks to ship, just wait for it and use another phone if possible. Its not like your life is going to end. I think the problem is, not every phone is the same so there will be problems especielly when flashing a rom. For example unstable roms might not allow you to use this app or have serious effects on your phone.
Best to give it back to samsung and get a replacement.

[Q] i5800 Heaphone Issue

Hi,
I have been having a problem lately with the headphone port on my phone.​I don't use it at all for anything but for some reason, my phone randomly says that there are headphones plugged into my phone. This stops me from being able to hear sounds out of the speaker so i miss phone calls and texts. I also can't hear voices when I phone someone.
I am currently using the latest version of the "CyanogenMod (CM7)" port on my phone. Was wondering if anyone else was having this problem.
Sorry if it has already been posted, I have searched and couldn't find anything.
danhartt said:
Hi,
I have been having a problem lately with the headphone port on my phone.​I don't use it at all for anything but for some reason, my phone randomly says that there are headphones plugged into my phone. This stops me from being able to hear sounds out of the speaker so i miss phone calls and texts. I also can't hear voices when I phone someone.
I am currently using the latest version of the "CyanogenMod (CM7)" port on my phone. Was wondering if anyone else was having this problem.
Sorry if it has already been posted, I have searched and couldn't find anything.
Click to expand...
Click to collapse
I have never seen anyone report this problem nor have i had it myself. I think it is a hardware problem so try sticking something in there if you want to experiment yourself or take it to a repair shop.
I have tried that before and it didn't help unfortunately. I did again just to check and it didn't help.
If I re-boot the phone it stops doing it but only for a short time.
I plugged some headphones in after the re-boot and they didn't show.
Maybe there has been something spilt on it and no one told me
Thank you for your help
danhartt said:
I have tried that before and it didn't help unfortunately. I did again just to check and it didn't help.
If I re-boot the phone it stops doing it but only for a short time.
I plugged some headphones in after the re-boot and they didn't show.
Maybe there has been something spilt on it and no one told me
Thank you for your help
Click to expand...
Click to collapse
Try flashing another ROM, preferably a Froyo ROM and see if it works then because it seems the problems stops for a while then appears. Hopefully that works.
Smonic said:
Try flashing another ROM, preferably a Froyo ROM and see if it works then because it seems the problems stops for a while then appears. Hopefully that works.
Click to expand...
Click to collapse
Thanks for your help

nexus 5 speakerphone

he
.my nexus 5, when i activate the speakerphone during call, I can hear the caller,but the caller doesn't able to hear me,even in Viber ,WhatsApp...etc. So,could you help me.
Is the phone running a stock rom? Mic works okay when not using speaker phone?
audit13 said:
Is the phone running a stock rom? Mic works okay when not using speaker phone?
Click to expand...
Click to collapse
It's running CM13 CAF, and yes the mic works fine ,I tried to record it worked fine without any issue ,only the speakerphone didn't work
Try to reproduce the issue using a stock ROM. If there are no problems, at least you know it is software-related.
audit13 said:
Try to reproduce the issue using a stock ROM. If there are no problems, at least you know it is software-related.
Click to expand...
Click to collapse
I've installed the stock rom ,still have the same problem. when I activate the speakerphone during call ,the people aren't able to hear me, even in whatsapp,viber...etc.
the mic works fine when I tried to record something,
Hmm, sounds like it could be a hardware issue since you have tried two different ROMs with the same result.
Was the phone ever dropped or bumped? Possible loose connection?
audit13 said:
Hmm, sounds like it could be a hardware issue since you have tried two different ROMs with the same result.
Was the phone ever dropped or bumped? Possible loose connection?
Click to expand...
Click to collapse
yes many times , if the reason is hardware " loose connection" could you help me with a photo about that speaker in case of giving my phone to a technician, or other solution you could recommend me
thank in advance
Good guide here for opening the phone: https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016

Nexus 4, Mic not working in Speaker mode. but works in voice record, and regular call

Hi there everyone. i need some help with a used nexus 4 that i recently purchased.
The mic does not work when i use the speaker phone in phone calls only.
i can make voice recordings in whatsaap, and other functions using the speaker mic works.
But when i try to use the speaker phone in a phone call, the other person cannot hear me at all, its as if i pressed 'mute' on the mic.
i searched the net everywhere i could think of, but only found people with the opposite problem, where the mic only worksin speaker mode for them, but not for regular calls, which is the opposite of my issue..
also another strange thing, when i plug in an external headset/mic, the whole phone becomes like one big mic, and any way i touch the phone, sounds like crumpling paper extremely loudly.....
does anyone know of a solid fix for this issue?
thnks!!!!
simchaleh said:
Hi there everyone. i need some help with a used nexus 4 that i recently purchased.
The mic does not work when i use the speaker phone in phone calls only.
i can make voice recordings in whatsaap, and other functions using the speaker mic works.
But when i try to use the speaker phone in a phone call, the other person cannot hear me at all, its as if i pressed 'mute' on the mic.
i searched the net everywhere i could think of, but only found people with the opposite problem, where the mic only worksin speaker mode for them, but not for regular calls, which is the opposite of my issue..
also another strange thing, when i plug in an external headset/mic, the whole phone becomes like one big mic, and any way i touch the phone, sounds like crumpling paper extremely loudly.....
does anyone know of a solid fix for this issue?
thnks!!!!
Click to expand...
Click to collapse
have to tried to flash back stock factory images ??
methuselah said:
have to tried to flash back stock factory images ??
Click to expand...
Click to collapse
hey there. thnks for the quick reply.
No, i havent tried that. i tried googling about that but found so many different instructions and ways, i wasnt sure what to follow.
heres the current details on the phone: (donno if this helps at all)
currently, its on ANDROID 5.1.1
baseband version: M9615A-CEFWMAZM
Kernel Version 3.4.0
BUILD LMY48T
could you please include a link, as a good trustworthy source for me to read as to how to do that on this phone? Im new to this... good wtih computers, but just new to flashing phones. last one i tried was on my doogee titans, and it completely bricked, it wouldnt even recognize being plugged into the charger. i wasnt succesfull in bringing it back to life. i want to be careful with this one.
thnks!
simchaleh said:
hey there. thnks for the quick reply.
No, i havent tried that. i tried googling about that but found so many different instructions and ways, i wasnt sure what to follow.
heres the current details on the phone: (donno if this helps at all)
currently, its on ANDROID 5.1.1
baseband version: M9615A-CEFWMAZM
Kernel Version 3.4.0
BUILD LMY48T
could you please include a link, as a good trustworthy source for me to read as to how to do that on this phone? Im new to this... good wtih computers, but just new to flashing phones. last one i tried was on my doogee titans, and it completely bricked, it wouldnt even recognize being plugged into the charger. i wasnt succesfull in bringing it back to life. i want to be careful with this one.
thnks!
Click to expand...
Click to collapse
well i never own nexus... what i can suggest just install minimal adb from xda... And then download last known official factory images from google or http://forum.xda-developers.com/nexus-4 here... You can ask anybod here in general section.... People are willing to help just try to talk...
i was more like looking and hoping for someone who actually owned a nexus 4 and know about this specific issue and how to solve it......
it might save me hours of trying different things that may or may not work.
thnks though if i dont get any other replies ill just start by trying your advice.

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