Verizon s8+ not getting update requests from Galaxy App - Samsung Galaxy S8+ Questions & Answers

Hi,
I am really curious if I am just not in line yet or for some other reasons are not receiving galaxy app updates.
The update list is blank for the phone and gear. Seems to check just fine.
I never got a pop up for DQA resolution or the ICS Bixby update people are seeing. I am curious if anyone who took the OTA last week from VZ is seeing the same behavior...

I am on AT&T but I am having the same issue.... got the phone Tuesday night and took system update that night... since then I have been getting the DQA error whenever connected to WiFi... have not gotten the patch from Sammy yet and no Bixby patch.... What Gives???

http://www.apkmirror.com/apk/samsun...0-release/dqa-1-1-13-10-android-apk-download/
Here is the apk for the update. It got rid of the dqa error for me

Thanks. Doesn't solve the overall question of why we aren't being pushed these small G apps updates.
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Related

Last Nights Bugfix Update. Anyone taken it yet?

http://www.androidcentral.com/samsung-galaxy-tab-7-plus-gets-bugfix-update#comments
I tend to avoid software updates unless they are really necessary. Anyone done this one yet? See anything new?
I'll download the update this afternoon in between classes and will come back if I notice anything that is worth mentioning. would do it now but I need it for my class in a little while and from what that page says the update takes a while.
Well strangely enough I'm at school and it's saying there is no update so I'll do it later tonight.
It says no update available for me
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I'm thinking this is the update we received two weeks or so ago via kies.
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False alarm for me. What I thought was a firmware update was actually a kies update since I looked at it too quick before leaving this morning. Nor wonder I couldn't find the update at school...
the update keeps on popping up for me, but I am skeptical. Haven't touched it yet and I think if it's not ICS, I'll pass

Bootstrap Failed....

Running totally stock on 5.1.1 (N920PVPU2A0I6). Starting about an hour ago I'm getting a pop-up saying "Bootstrap Failed...".
Phone is unresponsive and reboots by itself.
Thoughts?
late,
Coz
*EDIT: Factory reset didn't solve it.....correction, 3rd attempt at factory reset seems to have solved it. But I would love to know what initially caused the situation.
Same
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pbedard said:
Same
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Click to expand...
Click to collapse
The only thing that updated/changed this morning was an update (I believe) for Sprint Zone.
late,
Coz
Well that didn't work....after about an hour of it running without issue, I'm getting the Bootstrap Failed... message again and it's restarting.
late,
Coz
Update....phone has been stable (no re-boots, lock-ups, etc.) for the past few days. I occasionally get the pop-up message stating, "bootstrap failed..." but it doesn't seem to impact the performance of the phone from what I can tell.
late,
Coz
Mine keeps doing it oh well
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My phone just started doing this today. Also a Sprint Note 5. No software updates installed recently... most recent was the Sprint and Samsung updates for Samsung Pay, which I did set up-- but I did that day 1. Right before the problem started happening, the phone rebooted itself, and it hasn't been well since. I checked aLogcat, but nothing gets logged there. After a few of the "Bootstrap failed..." toasts, the phone just becomes unresponsive and I have to hard shutdown. The only thing that I can think of that I've done differently today was plug my phone into my laptop to charge it earlier. I don't think I'd ever plugged it into my laptop before.
Hopefully somebody can pin down the cause of the problem here. I'm surprised that aLogcat doesn't show anything, which makes me wonder if it's some Knox issue...
U have to use root explorer and go to carier/itson delete that folder it will make your phone faster but u need to power it off for like 20 mins afrer u delete it
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pbedard said:
U have to use root explorer and go to carier/itson delete that folder it will make your phone faster but u need to power it off for like 20 mins afrer u delete it
Sent from my SM-N920P using XDA Premium HD app
Click to expand...
Click to collapse
I'm curious as to why you suggest deleting that folder? What exactly will that fix? Details please before you suggest to a member to just delete something.
late,
Coz
The reboots i saw it mentioned.
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Same problem, I have stock Sprint Note 5 with Samsung Pay updated and activated. Worked fine for a few days then all of the sudden I started getting "Bootstrap Failed" and my phone is unresponsive and/or data connection stops functioning forcing me to restart.
Is Sprint/Samsung aware of this issue and working on a fix? Very annoying. I've uninstalled all updates to Sprint Zone, force stopped and cleared data for Sprint Zone which appeared to help for a couple days, but now it's back again.
Has anyone had any luck with hard / factory reset? I don't want to go through the hassle of backing everything up, wiping it clean and reinstalling everything if at the end of the day it doesn't make a difference.
After a few more lock ups and reboots yesterday, my phone started behaving normally again, but just now I saw another "Bootstrap failed..." toast, so clearly the problem has not gone away. It hasn't locked up again on me yet, so maybe I'll be okay for a while. The only references I've seen to this error have all pointed to the Sprint Note 5, and most have mentioned Samsung Pay, so I suspect it's an issue there. Whether or not Samsung/Sprint are aware of it, I don't know.
I've also read it may or may not have something to do with Sprint Zone. I would agree it's purely due to the recent Samsung Pay update as I've had the Note since launch day and only noticed this after activating and updating Samsung Pay late last week. Before that I used the phone for nearly a month with no issues whatsoever.
While my phone hasn't locked up or rebooted by itself, I still get the "bootstrap failed..." occasionally.
I too think it was associated with the Sprint Zone and/or Samsung Pay update.
late,
Coz
I have only seen it once. Im fully stock to latest update. It happened to me after i noticed i had no data connection showed full lte but i had nothing opened up sprint zone and tried to refresh showed error. Then bootsrtap failed, have not seen it since
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Bootstrap failed
It started happening to me after my fingerprint recognition failed, and I could not remember my backup password.
Just started happening to me a few days ago. completely stock sprint phone with the latest update (samsung pay). I noticed that right after the message PRL update began. After that and updating the profile, i havent seen the message.
Any updates on this? I went into Best Buy this weekend and had Samsung Experience store re-flash the OS to the phone, uninstalled Sprint Zone, uninstalled Samsung Pay updates, and force stopped Samsung Pay Framework. It worked fine for a few days but it started showing "Bootstrap failed" again. While it doesn't freeze up like it did the first time I received that message, in general the connectivity seems spotty (I'll show I'm connected to Wifi but nothing shows up on web browser or apps).
The problem is when Samsung Pay installed, it also installed an update to Android, and the Samsung Experience store in Best Buy can only flash the latest version of the OS. They can't revert back to the stock version of Android that came with the phone.
That's the biggest problem. Samsung and Google should make it so that they can revert back to a prior version of Android if the latest version has major bugs in it (which has been increasingly the case since Lollipop began rolling out). I had ZERO problems with the stock software/firmware that came with the device out of the box. Lesson learned I guess, don't accept an update if the version you have works well, until at least a couple months of the new update being out in the wild first....
Haven't seen this notice in a few days. It stopped after manual prl and profile update.
On a side note, I disabled the Samsung pay via package disable pro
Anyone figure this out?

Marshmallow update error 411 download unsuccessful

I have been trying to update my wife's bone stock S6 to Marshmallow today. When I check for updates, it shows that it is available. I tell it to download and I immediately get an "update failed to download". It does it on both wifi and lte. I've tried rebooting. Does anyone know what causes this error or how I can get the update installed? Is the update file out there to download it so I could do a manual flash?
Same issue. Very annoying.
same
Having the same problem with my s6 but my wifes s6 edge updated with no problems
Same issue here. Tried through the desktop updater as well but no update was found.
I really hope this isn't some April fools joke. Because it's doing the same thing for me.
Update has been pulled.
Apparently the update has been pulled.
This is From Verizon support:
"We have had a couple other customers chat in with the same issue (in the past 10 minutes) and we did confirm with Samsung that the Marshmallow update is on hold right now because of some bug fixes. They do not have an estimated time for the release of the update yet but once it is known it will become public."
We've been had. Jokes on is! Good one, Samsung assholes!
This is pure bull ****. Same problem here, update unsuccessful. Just great. 20 months later and I still can't get it, bad enough I can't root... wah.
They'll probably take another few months to release it again. Google really needs to put pressure on the providers to release these updates quicker.
Scratch that. About a half hour after my comment above, the update is downloading.
Was getting the same error. I just powered my phone off then turned it back on. Update screen popped up and it's downloading now.
Yep. I'm on Marshmallow now.
I was able to update just now as well.
Updated here as well.
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This if ****ing retarded. Ive downloaded like 10 times and it fails between 1-30% every ****ing time. WTF!!!
I just noticed that I am on the April 2nd Security patch. I wonder if those that updated yesterday are showing a different patch level. Was there actually a bug that Verizon was able to pull, fix, and re-release in only hours? That has to be a record.
Anyone know where I can find the odin files for this?
skiddingus said:
I just noticed that I am on the April 2nd Security patch. I wonder if those that updated yesterday are showing a different patch level. Was there actually a bug that Verizon was able to pull, fix, and re-release in only hours? That has to be a record.
Click to expand...
Click to collapse
I noticed yesterday on the first it said I was on the April 2nd security patch. I thought that was weird
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odin file anyone? Still failing to update. Stupid verizon never updated there update assistant either. STUPID!!

DQA keeps Stopping

Anybody keep getting this error after the update from verizon. I keep getting it. I've rebooted, I've gone to recovery and wiped cache and still have it. I saw a post on the s8 post somewhere googling around.
I have at&t and got it after the update. It finally did stop at least.
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Yea mine finally stopped as well
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Mine is back again this morning in full force
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Yea it's back for me in full force. WTF Samsung
Back for me to this morning. Anyone know what DQA even is?
I think it has something to do with wifi quality. I installed package disabler pro and disabled the service (along with a bunch of other stuff). Problem solved.
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I should have done that prior to the update. I'm going to make it till the next stable update, then disable all update processes like I did with the Note 7. My phone was nice for a day before the idiots go mucking with it. I also have a red tinted screen after the update, which I don't think I did prior.
The update brought nothing I want. I'm a complete idiot for letting the phone update. I knew better. It was late at night...
I also think the update changed my LTE signal and the logo on the connection bar. It was better before. I'm typically full strength when lying in bed, now it is 1-2 bars.
Seems it was triggered this morning but receiving an MMS message of someone sending me a pic of the error. so maybe it's the MMS on wifi triggering the error.
There was a procedure where you enable Bixby and swipe left. I tried it and it worked.
At least until this morning. Its back again.
Hurry Samsung and either get out a fix or let us go back.
This way resolve my DQA error
http://www.androidauthority.com/fix-galaxy-s8-dqa-keeps-stopping-error-message-766402/
DQA Error solved!
coldconfession13 said:
Anybody keep getting this error after the update from verizon. I keep getting it. I've rebooted, I've gone to recovery and wiped cache and still have it. I saw a post on the s8 post somewhere googling around.
Click to expand...
Click to collapse
I purchased 2 S8+'s. I updated one and began getting the DQA message immediately, about 2 every minute only on that one updated phone. After spending a day trying ALL of the solutions you see posted, I thought I had it solved until it re-appeared 4 hours later! I decided to go down to the Verizon store to have them resolve this. They spent 45 min on the phone with THEIR technical support and basically went through the same list of solutions we've seen posted. None of them would work. Additionally, I had a Samsung GearS watch that would not install (Error Code 5).
The other phone WITHOUT the update has worked fine, no errors and the same watch installed fine. I asked Verizon to just to wipe the phone so I could start over without the update. Several technicians in the store told me that would NOT work. They stated the update is not removed by restoring the phone to the factory image. I found this difficult to believe, so I said, "Fine, give me another phone!" For whatever reason, and I don't care what the reason is at this point, this phone is not performing as it should, you obviously can't fix it, so as far as I'm concerned it's defective and I demand a replacement. They provided me with a new replacement and transferred all of the apps I spent 6 hours previously installing, to the new replacement, the watch installed properly and I left the store with a properly working phone with no error pop ups. Verizon solved my problem! I am now, once again happy and WILL NOT allow the software update to install until Samsung corrects this.
If you installed this update, you WILL begin receiving the DQA message ONLY when you are on WIFI. That's unsat for a new expensive phone. Simply bring it back to your Verizon store. Demand a refund or another phone. That is the most effective way to send a direct message to both Verizon and Samsung management that you are not happy. No doubt they pushed programmers to release this update before properly testing it. These managers should be held directly responsible for their actions that led to destroying an otherwise fantastic device. And WHY haven't they stopped this bad update???? My phones are still asking me to install it. Nope! NO WAY!
RPAQ said:
I purchased 2 S8+'s. I updated one and began getting the DQA message immediately, about 2 every minute only on that one updated phone. After spending a day trying ALL of the solutions you see posted, I thought I had it solved until it re-appeared 4 hours later! I decided to go down to the Verizon store to have them resolve this. They spent 45 min on the phone with THEIR technical support and basically went through the same list of solutions we've seen posted. None of them would work. Additionally, I had a Samsung GearS watch that would not install (Error Code 5).
The other phone WITHOUT the update has worked fine, no errors and the same watch installed fine. I asked Verizon to just to wipe the phone so I could start over without the update. Several technicians in the store told me that would NOT work. They stated the update is not removed by restoring the phone to the factory image. I found this difficult to believe, so I said, "Fine, give me another phone!" For whatever reason, and I don't care what the reason is at this point, this phone is not performing as it should, you obviously can't fix it, so as far as I'm concerned it's defective and I demand a replacement. They provided me with a new replacement and transferred all of the apps I spent 6 hours previously installing, to the new replacement, the watch installed properly and I left the store with a properly working phone with no error pop ups. Verizon solved my problem! I am now, once again happy and WILL NOT allow the software update to install until Samsung corrects this.
If you installed this update, you WILL begin receiving the DQA message ONLY when you are on WIFI. That's unsat for a new expensive phone. Simply bring it back to your Verizon store. Demand a refund or another phone. That is the most effective way to send a direct message to both Verizon and Samsung management that you are not happy. No doubt they pushed programmers to release this update before properly testing it. These managers should be held directly responsible for their actions that led to destroying an otherwise fantastic device. And WHY haven't they stopped this bad update???? My phones are still asking me to install it. Nope! NO WAY!
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Click to collapse
All this and you could've just cleared dalvik cache, no?
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Clearing cache doesn't work, but apparently Samsung is pushing an dqa update through the Galaxy app store
So yeah, apparently Samsung is to have pushed out an update to fix the issue yesterday. I have not received it and I still get DQA keeps stopping almost all day, even sometimes when not connected to WiFi. Is there anyone else that has yet to received it? I read it was pushed via Galaxy Apps, so I opened it, but no update. Search in the app comes up with nothing useful.
hoaivu1508 said:
This way resolve my DQA error
http://www.androidauthority.com/fix-galaxy-s8-dqa-keeps-stopping-error-message-766402/
Click to expand...
Click to collapse
You did not resolve it, you worked around it.
Go to Play store, Download package disabler pro ($1.49) and disable DQA.
Best $1.49 I spent and I can kill so many crap processes.
For Those having issues with DQA Here's update fix: http://www.apkmirror.com/apk/samsun...0-release/dqa-1-1-13-10-android-apk-download/
DQA Update to fix "DQA has stopped" error since day one update
Thanks it has fixed it. Wasn't showing in Galaxy apps
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Venom0642 said:
For Those having issues with DQA Here's update fix: http://www.apkmirror.com/apk/samsun...0-release/dqa-1-1-13-10-android-apk-download/
DQA Update to fix "DQA has stopped" error since day one update
Click to expand...
Click to collapse
I can't install the apk.

New week, new error

So last week this happened.
https://forum.xda-developers.com/att-galaxy-s8+/help/update-enhanced-features-error-message-t3629214
Now today, I'm getting the same thing but on the edge update screen. See at the bottom where the cog wheel is it has that shiny icon waiting to be touched.... once u try to update, I'm getting the same error as the post last week...
Anyone else ?
I just corrected this myself. Not sure why it isn't working automatically.
If anyone else runs across this, here's the update.
http://www.apkmirror.com/apk/samsun...-screen-3-0-89-android-apk-download/download/
Mine did this too however later it auto updated
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