Nexus 5 - Volume up button apparently stuck - Nexus 5 Q&A, Help & Troubleshooting

Hey there,
my Nexus 5 (Android 6.0.1, Security Patch-Level: 2017/10/05) appears to be suffering from a stuck volume up button.
I have had a similar problem regarding the power button, which sent my Nexus 5 into endless bootloops. I was able to solve the power button problem by hitting the phone against the palm of my hand repeatedly.
In the case of the power button there doesn't seem to be an easy fix. Smacking it against my hand did not do the trick. The problem appears to occur randomly with the ringtone and/or media volume jumping to full blast from one second to the next.
In some cases I can lower the volume and it stays that way. Other times I can press and hold the volume down button and upon release it jumps right back to full volume.
I will try the following steps:
1) Diassemble the phone and clean the buttons
2) Flash the stock ROM to make sure, that it is not a software issue
I was wondering if you had any ideas/ additional steps, which I can take to fix the problem?
Thanks in advance!
Ron

Just got mine back from repair, got stuck in bootloop, only new microswitch helped.
I also suspected the ROM, but now it's fine again.
So I do recommend to change the microswitch, it's cheap...
Just be careful (or mention it to whoever will do it), it's being held in place not just with the solder but also somehow glued to the PCB. Don't force it too much. Take your time.
GL :good:

Related

(FIX) Can't boot into rom, recovery, or download/constant restarts

Hey guys,
This is a possible fix for anyone who is experiencing all of the following issues. If you are NOT experiencing all of these issues then my fix is most likely not the cause of your problem.
1) Can't boot into ROM (phone will get no farther than GALAXY S III logo)
2) Can't boot into RECOVERY (phone will try to boot into recovery but will never make it)
3) Can't boot into DOWNLOAD (you may get as far as the caution screen but phone will turn off)
4) Phone starts, then turns off after about 3 seconds.
The solution that worked for me involves the power switch. It turns out that the reason you are unable to boot is because your power button is constantly being pressed due to a "sticky" button. This is a hardware flaw with only a temporary solution.
Steps to FIX issue.
1. Use fingernail to gently remove POWER BUTTON from phone. Notice that the bumps in the middle of the button are a little off-center.
2. Use a pair of fine tip tweezers to gently PULL on the yellowish/white POWER SWITCH inside the phone.
3. Test the fix by reinserting the battery. If the phone doesn't auto boot then press the POWER SWITCH with the end of your tweezers.
4A. If phone continues to power cycle then return to step 2.
4B. If phone properly boots then reinsert the POWER BUTTON with bumps in the middle aligned with the POWER SWITCH. If you don't align the bumps then the button will not function properly.
Once again, if this fix did not work for you then your problem is most likely in software (bootloader) and not hardware.
Hope this helps someone. Cheers! :highfive:
Think this post might help
This is the problem I'm having from the sound of it. I haven't had any problems for the last three weeks I've been using LiquidSmooth and it doesn't act like a ROM problem. I noticed the power button wouldn't shut my screen off today out of the blue. I thought it was strange so maybe wipe cache and dalvik just in case... No Dice.
Stuck in a vibrating boot loop from there even after each attempted battery pull. However somehow I was able to finally get the phone to boot by holding the right button combo to get download mode... Waiting for it to restart right away then doing another battery pull... This let's it boot and has worked half a dozen times tonight...
Soooo... pull the power button off with fingernails? Serious? I've had the phone a month and a half maybe so would like to know this happens without breaking any additional connections or whatever if that makes sense... Thanks for the post.

Nexus 5 buttons won't work

Hi, I'm having a problem here.
I've had my Nexus since Jan 2014. Today, I accidentally dropped it from around 50cm (With Spigen armor case on) and suddenly, the hard buttons stop working.
I cannot turn my phone on but I can force restart it (when I long-press it) so I know its a hardware problem. I can go on recovery mode/bootloader and use the volume buttons and power buttons to select and all but I can't use it on my 5.0.1 L. I tried reflashing 5.0.1 but to no avail. Any help?
Thank you.
Bump-chikki-chikki-bump. I really need help, guys! It's my daily driver.
What do you want us to do? You said it was a hardware problem. Repair shop or RMA it...
Sent from my SHIELD Tablet using Tapatalk
iDelta said:
Hi, I'm having a problem here.
I've had my Nexus since Jan 2014. Today, I accidentally dropped it from around 50cm (With Spigen armor case on) and suddenly, the hard buttons stop working.
I cannot turn my phone on but I can force restart it (when I long-press it) so I know its a hardware problem. I can go on recovery mode/bootloader and use the volume buttons and power buttons to select and all but I can't use it on my 5.0.1 L. I tried reflashing 5.0.1 but to no avail. Any help?
Thank you.
Click to expand...
Click to collapse
Best option is to have it fixed.
Quick fix would be to flash a ROM or kernel with double tap to wake (DT2W).
Hmm. Okay, noted. Thank you.
Are you sure it's a hardware problem? You said the power button works when you hold it down to restart the phone. I'm having the same issue where the power button (AND VOLUME BUTTONS) don't work in any ROM but I can hold down the power button and volume button to get into recovery and restart. It's only intermittent too so sometimes it will start working and then sometimes it stops for no reason and I can't work out any pattern. even reflashing a rom doesn't fix.
JediBrooker said:
I'm having the same issue where the power button (AND VOLUME BUTTONS) don't work in any ROM but I can hold down the power button and volume button to get into recovery and restart
Click to expand...
Click to collapse
Same here!!
I've been searching for possible causes and fixes for the EXACT same issue - hardware buttons work fine in bootloader but unresponsive in Android. I've only ever run stock and reflashing made no difference.
I am of the assumption that it's NOT a hardware issue, since long-press to reset works fine and volume/power buttons consistently work OK in bootloader (not intermittent at all).
Since I've reflashed to stock several times to no avail, I guess the next option is RMA. I do keep pondering if this is a Lollipop-created issue, but that doesn't fit the symptoms...
exactly, if it was a lollipop issue a lot more people would be having the same problem.

Power button stuck, can only get to fastboot

My N5 has a hardware fault where the phone thinks the power button is permanently pressed, so as soon as you try and boot it, it turns off again.
I am able to get to fastboot, by holding down the volume down button and power. But from there, I cannot boot to recovery or normal system boot.
I have been unable to fix this, and I really want to get some of my app data off.
Is there a way of extracting a backup somehow from fastboot?
I'm guessing no, as you can't access via adb through fastboot can you?
Any ideas gratefully received.
Did you try removing the motherboard and cleaning the area around the power button with alcohol? I had a sticky power button too and removed the motherboard, applied a lot of pressure to the power button as I pressed and released it for a couple of minutes and this solved the issue.
I had this issue, took apart the phone, didn't fix the issue. Read a thread were multiple owners said smacking the phone on a hard surface on the power button side fixed it.
So I was hesitant but after a few hard taps, it fixed and haven't had the issue for 4 months so far. I also pressed the power button a few times hard.
Sent from my Nexus 5 using Tapatalk
Hi. Yes, I have tried all those, no joy.
I'm resigned to the fact the phone is bricked.
So, given that, do I have any options to get the app data off?
Merry Christmas by the way!
I suggest getting a quote to replace the power button.
Wonder if I can desolder it, and use a paperclip to short the switch connection?
There are 3 connections for the motherboard for the power switch and it looks pretty easy to de-solder according to youtube videos I watched. I'm not good at soldering so I had my local repair shop replace it with a new one.

Nexus 5 rebooting continuously and don't start without power source

Hello everyone,
I was flashing MIUI official on my nexus 5, and I was in bootloader, and I was just simply press power button then devices just turned off and
wont start again. after turned off, device dont start using power button, then I connect power source, device just started and rebooting again and again, without power source device dont start, and when it starts on power source, device just rebooting continuously,
Service center said you need to change mother board.
It is necessary to change board or this is just a problem of power button stuck inside
Any sujection?
I suggest removing the motherboard. Then, quickly press and release the power button several times in a row using more pressure than normal. Not too much pressure as you don't want to cause any further damage.
If that doesn't solve the problem, it could be a battery issue.
Nexus 5 drops power
razor17 said:
Hello everyone,
I was flashing MIUI official on my nexus 5, and I was in bootloader, and I was just simply press power button then devices just turned off and
wont start again. after turned off, device dont start using power button, then I connect power source, device just started and rebooting again and again, without power source device dont start, and when it starts on power source, device just rebooting continuously,
Service center said you need to change mother board.
It is necessary to change board or this is just a problem of power button stuck inside
Any sujection?
Click to expand...
Click to collapse
I have not flashed my phone but have kept it up to date. I have version 6.01 build MMB29Q. I have had the issue during the last two weeks with it restarting but then just going off again. I have a separate Nexus 5 I user for parts for these situations. I replaced the motherboard got it up and running, everything seemed fine but then the power would just go off for no reason. The only way I could get it to restart was by holding the volume down for 10 seconds and then selecting the power button. The difference with this motherboard is that it will at least start up. I did change the battery as well and that did not make any difference. At this point I am thinking about flashing with a different OS to see if that fixes it. I unfortunately do not have a fix but I am at least at a point where I know how to keep it functional. Any further fix suggestions would be appreciated. I think my next step will be to flash it with a different OS to see if this issue persists.
dkongmaster said:
I have not flashed my phone but have kept it up to date. I have version 6.01 build MMB29Q. I have had the issue during the last two weeks with it restarting but then just going off again. I have a separate Nexus 5 I user for parts for these situations. I replaced the motherboard got it up and running, everything seemed fine but then the power would just go off for no reason. The only way I could get it to restart was by holding the volume down for 10 seconds and then selecting the power button. The difference with this motherboard is that it will at least start up. I did change the battery as well and that did not make any difference. At this point I am thinking about flashing with a different OS to see if that fixes it. I unfortunately do not have a fix but I am at least at a point where I know how to keep it functional. Any further fix suggestions would be appreciated. I think my next step will be to flash it with a different OS to see if this issue persists.
Click to expand...
Click to collapse
I tried that bro, I searched on google I tried everything, hold power button for 10 seconds, and more pressure and lot of things, I think I have to check power button and battery, I will give my phone in shop not in service center xD
Thank you
audit13 said:
I suggest removing the motherboard. Then, quickly press and release the power button several times in a row using more pressure than normal. Not too much pressure as you don't want to cause any further damage.
If that doesn't solve the problem, it could be a battery issue.
Click to expand...
Click to collapse
I am confused, its battery issue or power button issue, I will try to repair my phone in shop not in service center
Chances are that you have the same problem I had with the power button.
My N5 had this behavior and was about to be replaced when I found something that worked. Try this: press and hold the power button several times with more pressure than usual. If no luck, smack it a few times (no kidding) in a table - I suggest you to do it with a cover. The main problem is with the switch soldered on the motherboard and the above steps is to 'unlock / release' the internal parts of this switch - the main culprit.
Several people had this issue and the spank showed to be useful: LINK
My N5 is working just fine, almost two weeks now. Good luck!

Recover data from dead/faulty Nexus 5 (power button loop)

Hi
My Nexus 5 has entered into (what I believe to be) a hardware bootloop due to a faulty power button switch. I will look into getting it fixed locally but am currently wondering if there's a way to get the phone on (disabling the power button in some way?) in order that I can recover data from the built in storage.
I realise this is unlikely as it would involve some kind of invasive hardware trick.
On the basis that my phone may never turn back on, is there any way to extract data from the built in storage at all?
try smacking it into table below the power button. Seriously If it wont help, just pop off the back cover and using a knife or something "brake" the button, and insert the usb cable while holding volume down button,. then send "fastboot reboot" command. You are going to fix the button anyway, so breaking it wont matter
I had same problem. I took phone apart and soaked button side in pure alcohol. And then some tapping and pushing the button and it started to work.
The power button getting stuck has happened a few times to me. I literally just find a wood table and give a few stiff taps to the top corner of the phone (power button facing down). Always does the trick for me.
gauthier81 said:
The power button getting stuck has happened a few times to me. I literally just find a wood table and give a few stiff taps to the top corner of the phone (power button facing down). Always does the trick for me.
Click to expand...
Click to collapse
Thanks, but I've had no luck with this 'solution'. I have tried tactically hitting my device but no luck. Have also smacked it down out of anger and no luck either.
I think there are two distinct power button failures. One where the button still works but sticks and can be unstuck (I had this on my first Nexus 5 and it was replaced by Google out of warranty) and another where the power button module fails and becomes 'always on' needing replaced.

Categories

Resources