Carrier Unlock Sprint Galaxy S8 HEEEEELP!!!! - Sprint Samsung Galaxy S8 Questions & Answers

Hi guys:
I bought a Galaxy S8 64GB from somebody. I exchanged my Galaxy S7 Edge and $100 dollars for it. I have AT&T and of course the phone is not unlocked and does not read mi sim card. I have tried reaching to the guy even calling from another phone and when I told him he just hung up.
I paid a unlock service but it says it will take about 3 to 7 days. I now have a Galaxy S5 Active im using until. What can I do? any help?
Thanks,

Wait the 3-7 days for the unlock service....Since you have th S5 active that will hold you down in the mean time.

danny185 said:
What can I do? any help?
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Not much unfortunately if the SIM is locked to Sprint. Maybe someone else can shed some light on what happens when you flash another U.S. carriers ROM on a phone sold by a different carrier. Meaning if you Odin flashed an AT&T ROM on your Sprint phone would the radio take on the characteristics of AT&T? I'm thinking that the IMEI will forever be identified to Sprint since it was sold as theirs no matter what you do s/w wise.
I'm guessing the guy you bought it from bought it on an installment plan. That or he received it via UPS/FedEx and reported it not delivered. Or worse, picked it up off someone who was supposed to have received its front porch. If there are unpaid installments Sprint won't unlock it. If it was claimed not delivered or stolen its IMEI is blacklisted which means it won't work on AT&T (or pretty much any carrier) no matter what you do.
You can check if the IMEI is blacklisted here. Although since we're talking 72 hours it might not be listed yet even if it was reported lost/stolen.
https://swappa.com/esn?hc_location=ufi

XBlackChaosX said:
Wait the 3-7 days for the unlock service....
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jus ok so you think they would have something? sombody wrote me to try and install the verizon firmware to see if it works.
Thanks

BarryH_GEG said:
Not much unfortunately if the SIM is locked to Sprint. Maybe someone else can shed some light on what happens when you flash another U.S. carriers ROM on a phone sold by a different carrier. Meaning if you Odin flashed an AT&T ROM on your Sprint phone would the radio take on the characteristics of AT&T? I'm thinking that the IMEI will forever be identified to Sprint since it was sold as theirs no matter what you do s/w wise.
I'm guessing the guy you bought it from bought it on an installment plan. That or he received it via UPS/FedEx and reported it not delivered. Or worse, picked it up off someone who was supposed to have received its front porch. If there are unpaid installments Sprint won't unlock it. If it was claimed not delivered or stolen its IMEI is blacklisted which means it won't work on AT&T (or pretty much any carrier) no matter what you do.
You can check if the IMEI is blacklisted here. Although since we're talking 72 hours it might not be listed yet even if it was reported lost/stolen.
https://swappa.com/esn?hc_location=ufi
Click to expand...
Click to collapse
Well i checked with swap and others at it says the phone is clean!

BarryH_GEG said:
Not much unfortunately if the SIM is locked to Sprint. Maybe someone else can shed some light on what happens when you flash another U.S. carriers ROM on a phone sold by a different carrier. Meaning if you Odin flashed an AT&T ROM on your Sprint phone would the radio take on the characteristics of AT&T? I'm thinking that the IMEI will forever be identified to Sprint since it was sold as theirs no matter what you do s/w wise.
I'm guessing the guy you bought it from bought it on an installment plan. That or he received it via UPS/FedEx and reported it not delivered. Or worse, picked it up off someone who was supposed to have received its front porch. If there are unpaid installments Sprint won't unlock it. If it was claimed not delivered or stolen its IMEI is blacklisted which means it won't work on AT&T (or pretty much any carrier) no matter what you do.
You can check if the IMEI is blacklisted here. Although since we're talking 72 hours it might not be listed yet even if it was reported lost/stolen.
https://swappa.com/esn?hc_location=ufi
Click to expand...
Click to collapse
BTW somebody wrote to me to try the verizon firmware since it is "unlocked" I started downloading it but i don't want to do anything until somebody has some light.
Thanks

BarryH_GEG said:
Not much unfortunately if the SIM is locked to Sprint. Maybe someone else can shed some light on what happens when you flash another U.S. carriers ROM on a phone sold by a different carrier. Meaning if you Odin flashed an AT&T ROM on your Sprint phone would the radio take on the characteristics of AT&T? I'm thinking that the IMEI will forever be identified to Sprint since it was sold as theirs no matter what you do s/w wise.
I'm guessing the guy you bought it from bought it on an installment plan. That or he received it via UPS/FedEx and reported it not delivered. Or worse, picked it up off someone who was supposed to have received its front porch. If there are unpaid installments Sprint won't unlock it. If it was claimed not delivered or stolen its IMEI is blacklisted which means it won't work on AT&T (or pretty much any carrier) no matter what you do.
You can check if the IMEI is blacklisted here. Although since we're talking 72 hours it might not be listed yet even if it was reported lost/stolen.
https://swappa.com/esn?hc_location=ufi
Click to expand...
Click to collapse
danny185 said:
Well i checked with swap and others at it says the phone is clean!
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Click to collapse
For now, it's clean. Wait until he reports it lost/stolen.
danny185 said:
Hi guys:
I bought a Galaxy S8 64GB from somebody. I exchanged my Galaxy S7 Edge and $100 dollars for it. I have AT&T and of course the phone is not unlocked and does not read mi sim card. I have tried reaching to the guy even calling from another phone and when I told him he just hung up.
Click to expand...
Click to collapse
So, he gets a new Galaxy S8, since his phone was "lost/stolen" by paying for the deductible, he gets to sell YOUR Galaxy S7 Edge for some money, AND he has $100 cash to throw towards that deductible. I'm guessing the deductible will be $150 or $200 for the S8. So, how much can he sell your S7 Edge for? $400 or so?
https://protection.sprint.com/tep/en/faq.html
SPRINT TOTAL PROTECTION
Q: Is there a deductible charge or additional fee?
There is a $50, $100, $150 or $200 non-refundable deductible per approved insurance replacement (depending upon your device). Payment of the deductible is required upon approval of the claim.
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Click to collapse

ChazzMatt said:
For now, it's clean. Wait until he reports it lost/stolen.
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:crying: aw man!!! I hope he doesn't!!! I don't think those cellphones are on his account he had AT&T also. So don't know if the guy who I bought it from can report them!!!

BTW does yours say on the back main kit?
On the label on the back where the IMEI is mine says Main Kit

anything?
thanks

danny185 said:
BTW somebody wrote to me to try the verizon firmware since it is "unlocked" I started downloading it but i don't want to do anything until somebody has some light.
Thanks
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Click to collapse
Umm no, Verizons firmware won't unlock anything.

peachpuff said:
Umm no, Verizons firmware won't unlock anything.
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Click to collapse
:crying::crying::crying::crying::crying::crying::crying::crying::crying:

So Flashed the Verizon Firmware to the Sprint cellphone and on ODIN everything went well but the cellphone still has sprint splash screens etc.
SO im assuming nothing happened!!

Ok just letting you guys know that i did flash the verizon firmware on the Sprint Galaxy S8 everything on ODIN passed but the cellphone when it rebooted still had Sprints Splash screens etc. So the flash for me did not work!!

danny185 said:
Ok just letting you guys know that i did flash the verizon firmware on the Sprint Galaxy S8 everything on ODIN passed but the cellphone when it rebooted still had Sprints Splash screens etc. So the flash for me did not work!!
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Check your inbox

Out of curiosity do the different us carrier variants of the S8 have different frequency bands?

XBlackChaosX said:
Out of curiosity do the different us carrier variants of the S8 have different frequency bands?
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Don't know but we know that AT&T, T-Mobile,Verizon and sprint all are G950U

XBlackChaosX said:
Out of curiosity do the different us carrier variants of the S8 have different frequency bands?
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Click to collapse
Yes they all support different bands. Some share a few bands but most work best on that specific carrier themselves.

Flashing firmware does nothing to lock status. It has to be unlocked by operator or by code from 3rd party. You cant do anything now just wait for unlock code.
Sent from my ONEPLUS A3003 using XDA-Developers Legacy app

danny185 said:
I bought a Galaxy S8 64GB from somebody. I exchanged my Galaxy S7 Edge and $100 dollars for it.
Click to expand...
Click to collapse
Why would you ever buy off of Craig's List when you can buy off of swappa? Stupid.
That guy is likely going to stop paying on that device and then it will be blacklisted and worthless. You made an expensive mistake. Next time, buy off of swappa.

Related

[Q] fake g3

Looking to buy used unlocked att or factory unlocked g3 on swappa to activate on straight talk ( I've also heard Verizon might work too?). I do not want to buy a fake! (A good camera and IR blaster are a must for me) I feel if I had the phone in hand I could tell but what can I ask from the seller to confirm its real? What if I ask for pic of page with sn,software version ,kernel etc What would I even be looking for ? Or can that page be spoofed as well?
Please help this newbie
wildmansgirl said:
Looking to buy used unlocked att or factory unlocked g3 on swappa to activate on straight talk ( I've also heard Verizon might work too?). I do not want to buy a fake! (A good camera and IR blaster are a must for me) I feel if I had the phone in hand I could tell but what can I ask from the seller to confirm its real? What if I ask for pic of page with sn,software version ,kernel etc What would I even be looking for ? Or can that page be spoofed as well?
Please help this newbie
Click to expand...
Click to collapse
You cannot buy them for use on Verizon. Straight talk is several different resellers. But verizon no. Verizon is a cdma carrier. AT&T and factory unlocked phones are GSM. For Verizon you'd need a Verizon phone or sprint phone.
People DONT sell fakes on Swappa as its not allowed.
Sent from my iPhone using Tapatalk
hyelton said:
You cannot buy them for use on Verizon. Straight talk is several different resellers. But verizon no. Verizon is a cdma carrier. AT&T and factory unlocked phones are GSM. For Verizon you'd need a Verizon phone or sprint phone.
People DONT sell fakes on Swappa as its not allowed.
Sent from my iPhone using Tapatalk
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Yes ill stick with att I know they work with st. As far as fakes not allowed we know people lie and cheat and not follow rules so is there some type of guarantee swappa makes that every phone is genuine? They wouldnt even answer my question about what happens when some one sells me thier in contract phone (wich at that point would have a clean imei) and then stops paying thier bill 3 months later and they block the phone? Wich is why I'm only looking at phones saying unlocked there again Noway to prove I guess. there's gotta be one thing to check or get pic of that proves its real
wildmansgirl said:
Yes ill stick with att I know they work with st. As far as fakes not allowed we know people lie and cheat and not follow rules so is there some type of guarantee swappa makes that every phone is genuine? They wouldnt even answer my question about what happens when some one sells me thier in contract phone (wich at that point would have a clean imei) and then stops paying thier bill 3 months later and they block the phone? Wich is why I'm only looking at phones saying unlocked there again Noway to prove I guess. there's gotta be one thing to check or get pic of that proves its real
Click to expand...
Click to collapse
First off as I said above AT&T phones WONT work on Verizon, which is what you asked. Yes they will work on ST AT&T, ST T-Mobile, but will not work on ST Verizon. If you buy it expecting to be on Verizon's network you'll be disappointed. Straight talk is sold across several different networks.
Well if you'd read about Swappa when someone sells there phones they HAVE to enter an IMEI for one and in which will tell Swappa if it's on a paid account EDGE, NEXT, etc. and which is not allowed there.
The only thing that could possibly happen is if someone reports it stolen after selling and In which there's no way to find that out.
I have sold a ton of things on Swappa as well as buying on Swappa.
Also if you would look at a phone listing you would see they have Feedback, which I'm sure someone that has sold a few + phones with no issues I'm sure Your not going to buy a fake or junk phone.
There's no real thing or pic to prove anything. I could sell you a note 1 and make it say it's a note 4 in the software but just a screenshot you might not ever know lol.
Also a bit of a hint unlocked phones cannot save you from that unless your in another country. If you have a dead IMEI on say a T-Mobile phone even if it's unlocked you still cannot use it on AT&T
Sent from my iPhone using Tapatalk
Thanks
Thanks for the info! I may not be explaining well I'm not going to verizon I'm wanting to use straight talk who advertises you can bring any GSM phone when I called was told att brand works best. I thought the other was verizon but like u said that's CDMA maybe t-mobile was the other compatible? Idk anyway I'm happy to hear about the contract phone not being issue I had read that could happen maybe it wasn't a payment issue after all. Maybe it had been reported stolen after he bought.
hyelton said:
.. Well if you'd read about Swappa when someone sells there phones they HAVE to enter an IMEI for one and in which will tell Swappa if it's on a paid account EDGE, NEXT, etc. and which is not allowed there. ..
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Click to collapse
I'm pretty sure IMEI checks for ATT phones tell you nothing about the contract status of a phone, only if it's been blacklisted (lost or stolen)--
TMO phones OTOH will receive the additional information on EIP status, in-contract status, etc.
ATT should be forced to provide the same AFAIC.
You can use CDMA phones on Straight Talk. The kit you buy gives you the network info for CDMA phones and the SIM card for GSM.

ATT GS7 unlock issue

Hey all,
I recently bought an ATT branded Gs7 from the online Samsung store, I have tmobile but I missed out on the tmobile sale of a few weeks ago. I haven't turned on the phone yet. I tried to complete the ATT online device unlock request, but I got the following message: "We're unable to approve your request because the IMEI number provided doesn't match a device that's currently on the AT&T network." I called ATT and they said they were unable to unlock it because it was never on their network... So does anyone know what to do?
- I'd rather not pay $20 to unlock the phone
- The phone did come with an ATT sim card though I have no account. Should I insert the sim card and turn it on? It won't make a difference later when I unlock it and flash the tmobile ROM, right?
Im in the same boat as you. I read somewhere inserting the at&t sim isn't a good idea. Don't remember where i read that. This worries me because i haven't received phone yet and also need to unlock. If i come up with anything I'll reply
N8daGrate said:
Im in the same boat as you. I read somewhere inserting the at&t sim isn't a good idea. Don't remember where i read that. This worries me because i haven't received phone yet and also need to unlock. If i come up with anything I'll reply
Click to expand...
Click to collapse
Thanks....Anyone, anything?
I bought my s7 from cricket, but then I flashed it with the 930u firmware so it's now unlocked and will work any network, any sim card
We bought the 930a from ATT (and flashed it to 930u). I couldn't get it to work on anything besides ATT and cricket. I spent hours on the phone with ATT, eventually they told me they could only unlock the phone if I kept it on ATT for 3 months..... Even though I bought the phone at full retail.
We discovered all this after stepping off a plane in a foreign country. Ended up paying 20 or 30 dollars for an unlock code because we need it fixed NOW. It worked, and I hated to pay it, but ATT have me no other option.
urushiol said:
We bought the 930a from ATT (and flashed it to 930u). I couldn't get it to work on anything besides ATT and cricket. I spent hours on the phone with ATT, eventually they told me they could only unlock the phone if I kept it on ATT for 3 months..... Even though I bought the phone at full retail.
We discovered all this after stepping off a plane in a foreign country. Ended up paying 20 or 30 dollars for an unlock code because we need it fixed NOW. It worked, and I hated to pay it, but ATT have me no other option.
Click to expand...
Click to collapse
930u nougat ?
popmpopm said:
930u nougat ?
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Marshmallow
popmpopm said:
930u nougat ?
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Click to collapse
930u doesn't have nougat yet. Supposedly next month is what I've heard apparently the 930u is only quarterly updates.

AT&T or T-Mobile for unlocked S8+ ?

The backstory.... Preordered an ATT Note 7 and had many headaches with delivery / billing. I am now living with my old Note3 using Goggle Voice/Hangouts because of my weak signal (all carriers) at home. I'm using a pre-paid Straight Talk plan when away from home.
I've been waiting patiently for the S8+ and now need to decide between AT&T and T-Mobile for a GSM phone. I plan on paying full cash price and having it unlocked to use a 3rd part prepaid plan (Straight Talk or ?).
I considered a factory unlocked phone (Best Buy, May 9th??) but I am told that those will also have a locked bootloader. Up until the Note 7 I always ran rooted with custom ROMS. I became a big fan of Samsung Pay which I think also means a locked bootloader with no root is needed. Of coarse, bloatware sucks. I had good luck with Package Disabler Pro on my Note 7. I will be using my Google number, if only for forwarding to another number. WiFi calling is a must one way or another.
My Note 7 from ATT let me run Mobile Hotspot at the same time WiFi was enabled. This made it easy for giving my Android head unit in my car Internet access. The T-mobile version at the time needed to be turned on and off.
I'm leaning toward T-mobile only because of my bad blood with ATT. ATT coverage is marginally better in my area.
Thoughts, comments.
Either and flash the OS on it with ODIN. It is the same hardware so it doesnt matter.
mweinbach said:
Either and flash the OS on it with ODIN. It is the same hardware so it doesnt matter.
Click to expand...
Click to collapse
Yes and also if the T-Mobile version is going to have an unlocked bootloader, flashing T-Mobile firmware should allow you to unlock it through the OS.
But it's highly unlikely it will have an unlocked bootloader, although T-Mobile have supported it, I don't think it's happening.
No unlocked bootloaders on u.s.a. Carriers....
SBERG117 said:
No unlocked bootloaders on u.s.a. Carriers....
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Click to collapse
I get that if you buy a carrier phone and then unlock it. But what about the factory unlocked phones sold in the US?
I've heard that the bootloader on those phones is also locked, but not from a real good source of info. I've also heard international versions do not have a locked bootloader and do not support Samsung Pay. They also do not support CDMA (which doesn't bother me at all).
Interceptor777 said:
Yes and also if the T-Mobile version is going to have an unlocked bootloader, flashing T-Mobile firmware should allow you to unlock it through the OS.
But it's highly unlikely it will have an unlocked bootloader, although T-Mobile have supported it, I don't think it's happening.
Click to expand...
Click to collapse
If I flash via ODIN does that kill Samsung Pay? What about Knox?
Phredeee said:
The backstory.... Preordered an ATT Note 7 and had many headaches with delivery / billing. I am now living with my old Note3 using Goggle Voice/Hangouts because of my weak signal (all carriers) at home. I'm using a pre-paid Straight Talk plan when away from home.
I've been waiting patiently for the S8+ and now need to decide between AT&T and T-Mobile for a GSM phone. I plan on paying full cash price and having it unlocked to use a 3rd part prepaid plan (Straight Talk or ?).
I considered a factory unlocked phone (Best Buy, May 9th??) but I am told that those will also have a locked bootloader. Up until the Note 7 I always ran rooted with custom ROMS. I became a big fan of Samsung Pay which I think also means a locked bootloader with no root is needed. Of coarse, bloatware sucks. I had good luck with Package Disabler Pro on my Note 7. I will be using my Google number, if only for forwarding to another number. WiFi calling is a must one way or another.
My Note 7 from ATT let me run Mobile Hotspot at the same time WiFi was enabled. This made it easy for giving my Android head unit in my car Internet access. The T-mobile version at the time needed to be turned on and off.
I'm leaning toward T-mobile only because of my bad blood with ATT. ATT coverage is marginally better in my area.
Thoughts, comments.
Click to expand...
Click to collapse
I'm in a similar situation and my first concern is what bands both phones support. Online it seems AT&T covers both GSM providers perfectly. The info on T-Mobile and its bands is extremely lacking. My second concern is the process of unlocking either fully paid off phone for use on the other. I think I can have TMobile unlock it for me but I'm not sure how it works with AT&T. The easiest solution is the unlocked version but thats not even got a release date set in writing anywhere.
Phredeee said:
If I flash via ODIN does that kill Samsung Pay? What about Knox?
Click to expand...
Click to collapse
As long you are flashing official firmware from Samsung nothing will break. Knox will not be tripped and Samsung Pay will work.
954wrecker said:
I'm in a similar situation and my first concern is what bands both phones support. Online it seems AT&T covers both GSM providers perfectly. The info on T-Mobile and its bands is extremely lacking. My second concern is the process of unlocking either fully paid off phone for use on the other. I think I can have TMobile unlock it for me but I'm not sure how it works with AT&T. The easiest solution is the unlocked version but thats not even got a release date set in writing anywhere.
Click to expand...
Click to collapse
It is my understanding that all US (Snapdragon) phones cover all bands, including CDMA. That means you could even take an unlocked AT&T phone to Verizon. I'm not used to that! It even has LTE-U which TMo is supposed to be soon supporting.
I am an ex AT&T customer. They unlocked my Note 7, and again with the replacement, without issue. I seem to remember there was a wait period at first. 7 or 14 days?
The thing I'm considering is also the VR incentives for pre-ordering. I can tell you AT&T messed up my Note 7 pre-order. They shipped it on the release day by a slow method. I ended up going to a store and buying one outright and returning the unopened one once it arrived. That caused a billing nightmare that I had to call them every months until I finally turned it in and closed my account.
Phredeee said:
It is my understanding that all US (Snapdragon) phones cover all bands, including CDMA. That means you could even take an unlocked AT&T phone to Verizon. I'm not used to that! It even has LTE-U which TMo is supposed to be soon supporting.
I am an ex AT&T customer. They unlocked my Note 7, and again with the replacement, without issue. I seem to remember there was a wait period at first. 7 or 14 days?
The thing I'm considering is also the VR incentives for pre-ordering. I can tell you AT&T messed up my Note 7 pre-order. They shipped it on the release day by a slow method. I ended up going to a store and buying one outright and returning the unopened one once it arrived. That caused a billing nightmare that I had to call them every months until I finally turned it in and closed my account.
Click to expand...
Click to collapse
Can you recall where you read the carrier versions support all the bands just like the unlocked versions? All the info I found from the carriers shows different bands on each model.
Phredeee said:
I get that if you buy a carrier phone and then unlock it. But what about the factory unlocked phones sold in the US?
I've heard that the bootloader on those phones is also locked, but not from a real good source of info. I've also heard international versions do not have a locked bootloader and do not support Samsung Pay. They also do not support CDMA (which doesn't bother me at all).
Click to expand...
Click to collapse
You're missing what I'm saying... There will be no unlocked bootloaders on any Samsung S8 phones for the USA. You cannot get one from carrier or factory.
I think you may be mixing up Bootloader unlock and Sim unlock....
954wrecker said:
Can you recall where you read the carrier versions support all the bands just like the unlocked versions? All the info I found from the carriers shows different bands on each model.
Click to expand...
Click to collapse
I do remember that it was a story about FCC approval of the factory unlocked (SIM) phone. Keep that in mind that it may be the unbranded, factory unlocked phone only, but the article did say they were all the same. The locked carrier phones may not be so flexible.
Other things I've found.. Best Buy SIM unlocked does not get the incentives. Best Buy, and their cheaper price, does not seem to offer a T-Mo phone.
The VR incentive is attractive to me, but is not a must have. At this moment, until I can find out for sure if Samsung Pay will work on an international version, I am leaning towards a T-Mo pre-order. But that is me and my preferences YMMV. I have a major dislike for AT&T.
Looking for where I read it. In the mean time this may be interesting to you.
Model numbers http://techbeasts.com/list-of-samsung-galaxy-s8-galaxy-s8plus-model-numbers/
Frequencies https://www.frequencycheck.com/models/OyqBp/samsung-sm-g955a-galaxy-s8-td-lte-samsung-dream
The link is for the AT&T model search for other models.
954wrecker said:
Can you recall where you read the carrier versions support all the bands just like the unlocked versions? All the info I found from the carriers shows different bands on each model.
Click to expand...
Click to collapse
It appears that going by this information the factory unlocked and the AT&T are NOT the same https://www.frequencycheck.com/compare-devices/6MQWs05y/samsung-sm-g950a-galaxy-s8-td-lte-samsung-dream/samsung-sm-g950f-galaxy-s8-td-lte-samsung-dream
You're correct that it seems T-mo info is evasive.
Hello,
I would like to know, if it posible to buy the Galaxy S8 from the samsung web page (att version), then unlock it and after that flash the unlocked rom flashing it with odin.
Can someone help me?
thanks.
Just ordered the 955F from Clove...
I'm hoping that missing bands won't hurt my AT&T usage much. Or any prepaid sims I may throw in there.
Will see if the 955U info comes out before my phone, and will decide if I want to cancel.
:good::angel:

SIM Unlock for S7 bought in Samsung.com?

Hello,
I bought a T-Mobile Galaxy S7 on samsung.com and i haven't been able to SIM unlock it.
After many calls and chats, T-Mobile support told me this: "... because the device was purchased directly from the manufacturer our system doesn't recognize the device as being a T-Mobile device. Even though it is a T-Mobile model and has T-Mobile software, a T-Mobile device is considered to be one bought or sold by T-Mobile directly. We have a database of the IMEI's of the devices we carry and sell, and this lets us unlock eligible devices upon a customer's request."
Samsung support is useless.
I tried a 3rd party unlock service two weeks ago and I'm still waiting. They asked me to please be patient because the T-Mobile server has been down.
T-Mobile unlock app did more damage than good.
I'm also still trying to return the cellphone but Samsung hasn't sent any prepaid labels yet, I've called 3 times on 3 different weeks and they said they're about to send it. , that I should wait a couple of days.
So, in the mean time, is there any other option to unlock this thing? like a brute force unlock.
Thanks.
Let me know if you find an answer. I have an s6 edge that till date after it being active on T-Mobile for over 8 months (Samsung purchase phone - T-Mobile variant) the application from T-Mobile tells me the device is not eligible". Samsung care says they don't unlock that my carrier does lol
Sent from my iPhone using Tapatalk
Would it be possible to flash the MetroPCS ROM and use a SIM unlock service for MetroPCS? Or do the same with AT&T?
yeah everyone i have tried for unlocking says the service is down...more like the inside person they use is not available...have asked a couple of sites and ebay sellers...same thing...they must all use the same person or exploit.
I was getting the runaround from Samsung to goto T-Mobile and vice versa.. luckily the T-Mobile tech support was helpful and agreed to be on conference with Samsung support and it was a battle with Samsung to get some responsible answer as they kept saying that they don't unlock phones. Then when we escalated to the manager, she repeated the same but at the end created a case to service the phone. Once it reached Samsung, they just said updated software and are sending back on same day.. Not sure if it got fixed, will let you know as soon as I get it..
Sent from my iPhone using Tapatalk
nktwister said:
I was getting the runaround from Samsung to goto T-Mobile and vice versa.. luckily the T-Mobile tech support was helpful and agreed to be on conference with Samsung support and it was a battle with Samsung to get some responsible answer as they kept saying that they don't unlock phones. Then when we escalated to the manager, she repeated the same but at the end created a case to service the phone. Once it reached Samsung, they just said updated software and are sending back on same day.. Not sure if it got fixed, will let you know as soon as I get it..
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
I doubt if updating software can actually sim unlock it. But who knows, perhaps Samsung has a magical software update. Let us know please. If it works we could dump the OS a d reflash other locked units with Odin maybe? Lol
jazzdglass said:
I doubt if updating software can actually sim unlock it. But who knows, perhaps Samsung has a magical software update. Let us know please. If it works we could dump the OS a d reflash other locked units with Odin maybe? Lol
Click to expand...
Click to collapse
That was a bummer.. the stupid Samsung technical support just reflashed the same software and sent back the phone in a generic box (did not get original box back) .. the same problem still exists.. the device unlock app doesn't work and T-Mobile doesn't have the unlock code for this imei..
I got T-Mobile to fix mine.
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Febby said:
I got T-Mobile to fix mine.
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Can you please elaborate on what you asked and what was done by T-Mobile? Did you buy your phone from Samsung.com?
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nktwister said:
Can you please elaborate on what you asked and what was done by T-Mobile? Did you buy your phone from Samsung.com?
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What you want to state to them is for them to request a ticket for your Imei to be white listed for the device unlock application. Let them know it is the T-Mobile variant of the phone bought directly from Samsung.com
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Febby said:
What you want to state to them is for them to request a ticket for your Imei to be white listed for the device unlock application. Let them know it is the T-Mobile variant of the phone bought directly from Samsung.com
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I did the same and the T-Mobile rep said that it did not work and they are getting the same error that imei cannot be whitelisted for the mobile device unlock application.. they are clear that it was T-Mobile phone from Samsung.com.. were you on g930t rom? Did you buy yours from Samsung.com or from someone else?
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nktwister said:
I did the same and the T-Mobile rep said that it did not work and they are getting the same error that imei cannot be whitelisted for the mobile device unlock application.. they are clear that it was T-Mobile phone from Samsung.com.. were you on g930t rom? Did you buy yours from Samsung.com or from someone else?
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It was bought directly via samsung.com as a t-mobile variant with t-mobile firmware. That's odd unless if your model was modified at some point? Perhaps lazy t-mobile rep? What I was told is that after 5 days even if bought from Samsung as a t-mobile variant it will lock itself once a sim card is left in it
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Febby said:
It was bought directly via samsung.com as a t-mobile variant with t-mobile firmware. That's odd unless if your model was modified at some point? Perhaps lazy t-mobile rep? What I was told is that after 5 days even if bought from Samsung as a t-mobile variant it will lock itself once a sim card is left in it
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Oh ok, the rep has not given up and she is still trying everyday for a solution.. my model was never modified, everything stock and used on T-Mobile for 1.5 months.. I wonder how you can be eligible for unlock if you've not used tmo sim for more than 5 days.. Maybe your rep involved some engineer to add the imei through backdoor process? Did you email them proof of purchase?
nktwister said:
Oh ok, the rep has not given up and she is still trying everyday for a solution.. my model was never modified, everything stock and used on T-Mobile for 1.5 months.. I wonder how you can be eligible for unlock if you've not used tmo sim for more than 5 days.. Maybe your rep involved some engineer to add the imei through backdoor process? Did you email them proof of purchase?
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I've had T-Mobile service for around 2 years almost and I did use the T-Mobile s6 edge for almost 11 months.
I believe what the rep that helped me meant is that when you buy a T-Mobile variant phone from Samsung or any oem that you should run the Device unlock app asap otherwise once you leave a SIM card inserted for 5 days or more it will lock the device to that carrier that the sim belongs to.
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I can clarify a bit on this, as I went through the same thing. Tech support even 3 way called Samsung with me, and they were arguing for over an hour until we got fed up.
Basically, the IMEI needs to be added to the T-Mobile database, but because it was never sold by them it errors out. I just got off the phone with Tech Support and sadly, their notes don't go back far enough to tell me exact process, but I was told that the Business Support department was the one that actually solved the issue for me (along with contacting their Samsung Rep). Maybe that will help you guys out, at least as a starting point.
Edit: T-Mobile support just confirmed. Speak to Business Support, they can fix it.
Thanks for the replies.. I wasn't able to check last solution as my rep agreed to replace it with T-Mobile sold device.. so got an s7 edge which is cheaper now than s7
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entropism said:
I can clarify a bit on this, as I went through the same thing. Tech support even 3 way called Samsung with me, and they were arguing for over an hour until we got fed up.
Basically, the IMEI needs to be added to the T-Mobile database, but because it was never sold by them it errors out. I just got off the phone with Tech Support and sadly, their notes don't go back far enough to tell me exact process, but I was told that the Business Support department was the one that actually solved the issue for me (along with contacting their Samsung Rep). Maybe that will help you guys out, at least as a starting point.
Edit: T-Mobile support just confirmed. Speak to Business Support, they can fix it.
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I registered in this forum just to say thanks to you. I wasted more than two weeks speaking to tech support. Their attitude was great but they did nothing effective. I read your post and spoke to business support, the unlock issue got resolved quickly over the weekend.
This really saves my ass because I am going overseas soon. T-mobile really need to have better communication between different departments.
A small update for anyone who ends up here via google:
T-Mobile is now aware of the issue, and if you contact them on Twitter (@tmobilehelp), their specialised customer service division, T-Force, can get you unlocked and out the door almost immediately. The process takes a few days, but they know the steps to take to get the ball rolling.
Wow, I can't believe it took 3 months to solve this.
I don't know how much time I lost calling T-Mobile and Samsung. BTW, Samsung support is the worst ever.
Since I heard the about the unlock problem, I started trying to return my phone in parallel while trying to unlock it. Samsung people didn't want to provide prepaid shipping labels, first I never got them after I was told to wait a couple of days. I called many times and got the same response. Then the 30 days passed and they started saying it was to late to return, that I had to pay restocking fee. It took me another month explaining it was their fault the 30 days passed and that I needed prepaid shipping label and a full refund. I received the shipping labels the 2nd week on May and returned the phone. I still haven't received my refund. I called today, and the representative told me the refund was posted just today, and told me to wait 3 to 5 business days.
I'm happy some of you were able to unlock it. I got tired of waiting and talking with the support guys. And I don't even have a T-Mobile line. That's why I wanted to unlock it in the first place.
The easiest way to unlock this is changing the IMEI number, i recently paid $80 to get it changed but it now shows up as unlocked & clean on the T-MOBILE network. Sorry i didn't read this post before maybe this information could have helped.

Any way to Carrier Unlock Moto One 5G Ace

Is there any way to carrier unlock this from AT&T? I remember years ago there were some that you could use Odin to carrier unlock. Just curious if its possible with this one or if there is another method.
cyrusbyte said:
Is there any way to carrier unlock this from AT&T? I remember years ago there were some that you could use Odin to carrier unlock. Just curious if its possible with this one or if there is another method.
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Odin is a Samsung tool, so that wouldn't work on a Motorola.
What's the model number of the device?
I know there are some different tools for different phones, Odin was just the one I remembered.. I was thinking there was a fairly universal one but couldn't remember or find it. The model number is XT2113.
cyrusbyte said:
I know there are some different tools for different phones, Odin was just the one I remembered.. I was thinking there was a fairly universal one but couldn't remember or find it. The model number is XT2113.
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Every Motorola model number has 5 digits. There's a dash and then another digit, after the 3
XT2113-5 for AT&T
cyrusbyte said:
XT2113-5 for AT&T
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Sorry, can't unlock that one quite yet
I used "S-UNLOCK.COM". $7.00 and had the code wiithin minutes.
Jasonwoodruff2018 said:
I used "S-UNLOCK.COM". $7.00 and had the code wiithin minutes.
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For which model from which carrier?
iBowToAndroid said:
Sorry, can't unlock that one quite yet
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Is the metro pcs one network unlockable? Phonemore and googling isn't showing me the model number if the metro pcs/metro by t-mobile has it's own variant.
devinpatterson said:
Is the metro pcs one network unlockable? Phonemore and googling isn't showing me the model number if the metro pcs/metro by t-mobile has it's own variant.
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Metro/T-Mo is XT2113-2.
And T-Mo stopped using codes a long time ago so it's not done by code, but yes, it can be done
iBowToAndroid said:
Metro/T-Mo is XT2113-2.
And T-Mo stopped using codes a long time ago so it's not done by code, but yes, it can be done
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Thanks for the info. Yeah I did find a few places last night that would do it, looking at around $30 or $40. Any free sources your aware. And thank you for hte help
Also, any chance a t-mobile sim would work in it, or just metropcs? thanks
devinpatterson said:
Any free sources your aware.
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Wait the required 180 days lol
devinpatterson said:
Also, any chance a t-mobile sim would work in it, or just metropcs? thanks
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If it's from Metro, you cannot use a T-Mo SIM without unlocking it.
Metro SIM *can* be used on a T-Mo one without unlocking it though. MVNO rules are weird
iBowToAndroid said:
Wait the required 180 days lol
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Considering it for a potential buy. Buyer is asking $75, so the price is right. I won't be going on metro though, I have way too many lines as it is. It's cheaper to just unlock than pay for 4 months of service, she had it on network for 40ish days and the metro rep says I can pick up where she left off.....which surprised me. I figured it'd be continuous service and/or per an account....but apparently not.
iBowToAndroid said:
If it's from Metro, you cannot use a T-Mo SIM without unlocking it.
Metro SIM *can* be used on a T-Mo one without unlocking it though. MVNO rules are weird
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I figured, but I appreciate the confirmation. Thanks again for the help iBow
I wonder if it's unlocked, if it would be work on Verizon's network. It lists band 13 in the specs (I don't see any CDMA listed but I could have missed it, and I'm not really concerned about 3g anyway). But I guess it won't be listed in verizon's white list (IIRC that's how they validate IMEIs?). I've heard of peeps calling to get the imei added, but that seems like a long shot.....
devinpatterson said:
Considering it for a potential buy. Buyer is asking $75, so the price is right. I won't be going on metro though, I have way too many lines as it is. It's cheaper to just unlock than pay for 4 months of service, she had it on network for 40ish days and the metro rep says I can pick up where she left off.....which surprised me. I figured it'd be continuous service and/or per an account....but apparently not.
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I'm assuming you meant SELLER is asking $75.
And no, 180 days total is what Metro requires - doesn't have to be continuous or even on the same number
devinpatterson said:
I wonder if it's unlocked, if it would be work on Verizon's network. It lists band 13 in the specs (I don't see any CDMA listed but I could have missed it, and I'm not really concerned about 3g anyway). But I guess it won't be listed in verizon's white list (IIRC that's how they validate IMEIs?). I've heard of peeps calling to get the imei added, but that seems like a long shot.....
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No, no CDMA. But most areas are VoLTE now anyways, so it's not as needed anymore.
Here's Verizon's BYOD check page: https://www.verizonwireless.com/onedp/byod
iBowToAndroid said:
I'm assuming you meant SELLER is asking $75.
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Yes, seller, my mistake. Thanks again for the advice, I appreciate it
devinpatterson said:
Considering it for a potential buy. Buyer is asking $75, so the price is right. I won't be going on metro though, I have way too many lines as it is. It's cheaper to just unlock than pay for 4 months of service, she had it on network for 40ish days and the metro rep says I can pick up where she left off.....which surprised me. I figured it'd be continuous service and/or per an account....but apparently not.
I figured, but I appreciate the confirmation. Thanks again for the help iBow
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Click to collapse
You don't have to pay for the full 6 months of service to get it unlocked. I've gotten 4 phones so far from Metro and I always only pay the 1st month, cancel, then chuck it in a drawer and leave it there for the next 5 months. Haven't had any issues unlocking. I've heard of people filing FCC complaints to get devices unlocked early, but I think they may have paid for their devices outright instead of getting it in some sort of promo. YMMV.
GCPDetective said:
You don't have to pay for the full 6 months of service to get it unlocked. I've gotten 4 phones so far from Metro and I always only pay the 1st month, cancel, then chuck it in a drawer and leave it there for the next 5 months.
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What makes you think this period is six months? T-mobile's website states "At least 365 days must have passed since the device was activated on the T Mobile network" for prepaid phones.
JDToo said:
What makes you think this period is six months? T-mobile's website states "At least 365 days must have passed since the device was activated on the T Mobile network" for prepaid phones.
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For T-Mobile yes. (Although they'll also unlock a prepaid device once $100 in refills have been paid).
But the past 10 or so messages have been about Metro, not T-Mobile

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