Just got my s8 plus from tmobile today and need help asap - Samsung Galaxy S8+ Questions & Answers

So I got my Phone a day early, and when I opened MY SELFIE CAMERA. IT HAD 2 WINDOWS LIKE it was trying to take a picture of myself twice.
It's like having 2 of the same pictures in the screen and I tried factory resetting and tmobile support but theyre no help..

return for exchange?

Screen shot.
I have no clue what your saying

thesmallant said:
So I got my Phone a day early, and when I opened MY SELFIE CAMERA. IT HAD 2 WINDOWS LIKE it was trying to take a picture of myself twice.
It's like having 2 of the same pictures in the screen and I tried factory resetting and tmobile support but theyre no help..
Click to expand...
Click to collapse
tinypic.com/r/2l8b34p/9 HERE is the pic

Couldn't make mine do anything like the split screen you have going on. Might try going into the phone settings and at the bottom is "reset settings".
One clue may be that I don't have the icon with the 6 squares in the upper right or the one you have in the lower right. Looks like something to do with accessibility options?

To me it looks like almost hes using iris sensor camera, because of how the picture looks greenish and all...

DECIM8 said:
Couldn't make mine do anything like the split screen you have going on. Might try going into the phone settings and at the bottom is "reset settings".
One clue may be that I don't have the icon with the 6 squares in the upper right or the one you have in the lower right. Looks like something to do with accessibility options?
Click to expand...
Click to collapse
I tried resetting everything don't work

I belive thats is a new feature that Samsung has. It splits the screen allowing you to see the picture results on the above one and the lower is your camera. Its not taking two images, just reviewing the picture you just took.
Havent gotten my S8 yet, so dont know if one can disable it.

Send it for replacement. That looks like a manufacturer defect

Did you do the software update? I received mine yesterday afternoon and updated right out the box.

sflagg73 said:
Did you do the software update? I received mine yesterday afternoon and updated right out the box.
Click to expand...
Click to collapse
yeah i did, maybe when i first got the phone i used iris scanner and probably bugged out.

I tried modifying the settings of the front camera of the S8+ but was unable to get the same issue as you have.
I dont have the 6 square icon on the top and the download icon on the bottom righ side.
Did you downloaded or enabled a camera/photo effect from the Galaxy Apps store?

thesmallant said:
So I got my Phone a day early, and when I opened MY SELFIE CAMERA. IT HAD 2 WINDOWS LIKE it was trying to take a picture of myself twice.
It's like having 2 of the same pictures in the screen and I tried factory resetting and tmobile support but theyre no help..
Click to expand...
Click to collapse
This normal. It is a function you are seeing what the pic will look like and or the last pic you took so you can judge differnt poses or what not

Related

Light leak on new HTC One X

Just spent the whole night setting up my AT&T HOX, got into bed and turned off the lights and noticed there is a noticeable light leak on the bottom of the display (by the capacitive buttons)! 1. Does anyone know if at&t will replace it on the spot and 2. If they do, is there any way for me to NOT have to setup the new device from scratch!? I know my google account will add my apps but I'm talking about settings, content, etc. Thanks for the help.
NextNexus said:
Just spent the whole night setting up my AT&T HOX, got into bed and turned off the lights and noticed there is a noticeable light leak on the bottom of the display (by the capacitive buttons)! 1. Does anyone know if at&t will replace it on the spot and 2. If they do, is there any way for me to NOT have to setup the new device from scratch!? I know my google account will add my apps but I'm talking about settings, content, etc. Thanks for the help.
Click to expand...
Click to collapse
Can you take a picture of it so we know what to look for?
NextNexus said:
Just spent the whole night setting up my AT&T HOX, got into bed and turned off the lights and noticed there is a noticeable light leak on the bottom of the display (by the capacitive buttons)! 1. Does anyone know if at&t will replace it on the spot and 2. If they do, is there any way for me to NOT have to setup the new device from scratch!? I know my google account will add my apps but I'm talking about settings, content, etc. Thanks for the help.
Click to expand...
Click to collapse
1.) I would guess so, but I really think its going to be somewhat of a common problem since it is an LCD (and needs a backlight).
2.) I know a few third party places have a computer that transfers all the data over, but I don't know if ATT does.
Maroon Mushroom said:
Can you take a picture of it so we know what to look for?
Click to expand...
Click to collapse
Yes I'll do this tomorrow...in bed right now haha.
TheSpeedster said:
1.) I would guess so, but I really think its going to be somewhat of a common problem since it is an LCD (and needs a backlight).
2.) I know a few third party places have a computer that transfers all the data over, but I don't know if ATT does.
Click to expand...
Click to collapse
AT&T can transfer contacts and photos.
And your contacts are probably synced with google.
So you'll have to set it up again.
most of my calendar and contacts was saved on google servers on my iphone, so i just synced it to the one x! boom i was set, Just gotta get my apps set up etc like i had it on my gs2
I started a similar thread a few days ago. Doesnt bother me that much, still a great phone.
Mine has the light leak on the right bottom edge... the glass also seems to be sticking up about 0.5mm higher as well. :/
is it a gap between the white housing and the digitizer glass?
JSLEnterprises said:
is it a gap between the white housing and the digitizer glass?
Click to expand...
Click to collapse
Yup. Well, in my case, it is the black housing. I can see it in a dark room or outside at night, about an inch long.
aimfire72 said:
Yup. Well, in my case, it is the black housing. I can see it in a dark room or outside at night, about an inch long.
Click to expand...
Click to collapse
I have the same problem and I have two specs of dust under my screen. Hopefully I can get it exchanged on Sunday.
aimfire72 said:
Mine has the light leak on the right bottom edge... the glass also seems to be sticking up about 0.5mm higher as well. :/
Click to expand...
Click to collapse
aimfire72 said:
Yup. Well, in my case, it is the black housing. I can see it in a dark room or outside at night, about an inch long.
Click to expand...
Click to collapse
Light leak for me between digitizer and the outside edge. Less then a millimeter though, and can only be seen at an angle, and I just got a case and now you can't see it.
Hmmm, I have this almost along the entire left side of the phone, it looks to be a bit higher than the right side, I wonder should I return it or not
Pictures
yup,
PICPLZ
drleospaceman said:
Pictures
Click to expand...
Click to collapse
It's already wiped and back in the box, exchanging at AT&T on Sunday, i have a dead pixel as well.
drleospaceman said:
Pictures
Click to expand...
Click to collapse
I would imagine its pretty hard to get a pic of it, but just go into a completely dark room and turn your screen on, you will notice a very thin lit area of light coming from near the screen and case on the side, I don't think its any major concern, it doesn't really bother me at all, but I would like to see these dead pixels that some people find
aimfire72 said:
It's already wiped and back in the box, exchanging at AT&T on Sunday, i have a dead pixel as well.
Click to expand...
Click to collapse
where you able to get a replacement?
UMGixxer said:
I would imagine its pretty hard to get a pic of it, but just go into a completely dark room and turn your screen on, you will notice a very thin lit area of light coming from near the screen and case on the side, I don't think its any major concern, it doesn't really bother me at all, but I would like to see these dead pixels that some people find
Click to expand...
Click to collapse
I would NOT like to see those pixels, and luckily, I don't
samven582 said:
where you able to get a replacement?
Click to expand...
Click to collapse
Yup, not a problem at all! Sales rep was super cool about it too

Camera stuck in Macro mode!!!!

I have tried to switch between macro and auto but it won't focus in auto. I have factory reset it and it still won't auto focus. It's one week old. Anyone else have this issue. Any fix for this? I guess as a last resort I would have to return it. Any help would be much appreciated.
Thanks.
Sent from my SM-N900T using XDA Free mobile app
Does the lens need to be cleaned?
Sent from my GT-I9505 using Tapatalk
The lens is spotless. It just won't focus.
Sent from my SM-N900T using XDA Free mobile app
I'm having the same issue but mine pass 14 days return period
How do you "know" it is in macro mode? I notice on the Gear 2 there is no symbol on the screen to indicate it is in macro mode. You still get a square in the middle of the screen that turns green when its focused okay. Is it just that you find you can only take pictures that are close to the camera?
In fact on mine, if I set to Macro, I can still take a shot of something far away and it still focuses! The only difference I find is that in macro mode instead of Auto, that very close objects are a little bit sharper.
It is focused only very close to the camera lens. I'm talking like inches away but as soon as you are a foot or more away it is blurry. I guess it's going back. I found some posts about this on the gear 1. Seems like it carried over to the 2 as well.
Sent from my SM-N900T using XDA Free mobile app
Oh and yes the green square appears and the beep and shutter sound go off.
Sent from my SM-N900T using XDA Free mobile app
Found a Fix
Had the same thing happen to my gear 2!
Camera did not focus and pictures came out looking really blurry.
restarted, restored and even cleaned the lens but nothing. No matter what I did the camera would still look very blurry.
So I decided to pop it open and take a look at the guts. Everything looked OK but i disconnected and reconnected the camera flex cable anyways to reset the camera. Put the Gear back together, powered it back on and Bam! works like new again. instantly focuses when opening the camera.
Xshooter726 said:
Had the same thing happen to my gear 2!
Camera did not focus and pictures came out looking really blurry.
restarted, restored and even cleaned the lens but nothing. No matter what I did the camera would still look very blurry.
So I decided to pop it open and take a look at the guts. Everything looked OK but i disconnected and reconnected the camera flex cable anyways to reset the camera. Put the Gear back together, powered it back on and Bam! works like new again. instantly focuses when opening the camera.
Click to expand...
Click to collapse
Wow. Well good for you but I'm returning mine to Best Buy. I have a new one on order. Shouldn't have to take a new device apart to make it work. Hope the new one doesn't have the issue.
Thanks.
Sent from my SM-N900T using XDA Free mobile app
I am having the same issue and it is not even a month old. Maybe I should call and get a replacement.
Update....I called samsung last night, guy I talked to had not even seen the Gear 2 yet and was clueless on how to troubleshoot it. Ended up sending it in for repair today.
Got my Gear 2 yesterday and same thing... when set to Auto, close ups are brilliant but anything further away looks blurry.
/Edit: RMA done with Dabs.com now
Just an update on my Op. I returned it to Best buy and got a new one. So far so good. Hope it lasts. I got the 2 year replacement for $40 so if it takes a crap again I should be covered.
Its really funny I was having an issue with the original gears camera and had the warranty and the Samsung rep said I should pay the difference and get the gear 2 and this ones camera is messed up to. Time for a BBB complaint
raiu said:
Its really funny I was having an issue with the original gears camera and had the warranty and the Samsung rep said I should pay the difference and get the gear 2 and this ones camera is messed up to. Time for a BBB complaint
Click to expand...
Click to collapse
Same problem on gear2 Amazon replaced with new unit and new one works fine, must just be some quality control issues
Just an update. Try tapping the watch on its side on the floor lightly.
This fixed the 2 watches I have had do this.
I talked with the Samsung rep. There are no moving parts in the camera unit. Its the same as what is in the s5 front facing cam. I called Samsung to send it in but the serial number on my watch doesn't even show up in their system so I'm taking yet another one back to BestBuy.
FIXED
AND THE FIX IS.
Take a T5 screwdriver, take the 4 screws from the back and open it with your nail.
Detach the camera.
Give some little hits to the camera
Get everything and its DONE.
by now 3 Gear 2 fixed.
:laugh::laugh::laugh:
KEATONMASTER said:
AND THE FIX IS.
Take a T5 screwdriver, take the 4 screws from the back and open it with your nail.
Detach the camera.
Give some little hits to the camera
Get everything and its DONE.
by now 3 Gear 2 fixed.
:laugh::laugh::laugh:
Click to expand...
Click to collapse
this wasn't worked for me just tap it on a pillow and wow ...
http://forum.xda-developers.com/showthread.php?t=2792153
Gear 2 stuck in macro mode
Like many my Gear 2 is stuck in macro mode. I chatted with Samsung tech support that had me rest the device with no luck fixing it. they told me to take it to Best Buy and have a Samsung tech flash it. I'm not sure if she did it correctly but this did not fix the issue. I chatted with Samsung support again and they offered me an RMA and a free shipping label to then in TX 7-10 day return. it seemed like they were all denying the issue I told them Google suggests will finish the sentence if you type gear 2 stuck Google will suggest Gear 2 stuck in macro mode. I would have went on a negative post rampage if they did not do anything about it. but I am happy with the outcome so far. Ill keep you all posted if they fix it or replace it with a new one.
KEATONMASTER said:
AND THE FIX IS.
Take a T5 screwdriver, take the 4 screws from the back and open it with your nail.
Detach the camera.
Give some little hits to the camera
Get everything and its DONE.
by now 3 Gear 2 fixed.
:laugh::laugh::laugh:
Click to expand...
Click to collapse
Posted this fix on Post #8

[Q] What is this? Stuck/hot/dead pixel?

I have a crazy pixel in the bottom right corner of my screen. What is phenomenon? When the screen content is changing that pixel starts to flash random colours, but it show the right colour with static images.
Sorry for the crap qualty. If you pay extra attention to to the bottom right corner (on the video it is the upper right corner) of my screen you will see it.
I know some others who have reported this. When did you buy your phone? Is it the white model by any chance?
I know you can avoid seeing it on your homescreen 2 ways: use backgrounds that don't have purpley/blue colours in that area, or use backgrounds that don't move (1080x1920 resolution). Otherwise, it's not noticeable when using immersive mode apps unless you specifically look for it.
Also the video doesn't really show the issue, at one point it flashes red but otherwise no one here will see what you're talking about. I've just experienced it myself so I know what you mean.
bblzd said:
I know some others who have reported this. When did you buy your phone? Is it the white model by any chance?
I know you can avoid seeing it on your homescreen 2 ways: use backgrounds that don't have purpley/blue colours in that area, or use backgrounds that don't move (1080x1920 resolution). Otherwise, it's not noticeable when using immersive mode apps unless you specifically look for it.
Also the video doesn't really show the issue, at one point it flashes red but otherwise no one here will see what you're talking about. I've just experienced it myself so I know what you mean.
Click to expand...
Click to collapse
mine is a black 16gb one, bought in december. The pixel stucked as red for 15 mins but got unstucked, but still flashing randomly. It is pretty noticable for me when watching videos.
I will going to claim my warranty.
bitdomo said:
mine is a black 16gb one, bought in december. The pixel stucked as red for 15 mins but got unstucked, but still flashing randomly. It is pretty noticable for me when watching videos.
I will going to claim my warranty.
Click to expand...
Click to collapse
Let me know how that goes, I'm interested in what Google will tell you and also what your replacement device will be like. Good luck!
bblzd said:
Let me know how that goes, I'm interested in what Google will tell you and also what your replacement device will be like. Good luck!
Click to expand...
Click to collapse
Sadly google devices were not available in Austria at the time of buying, so I bought it from mediamarkt for 400 euros. I have to take it to LG. LG repair phones and wont send you new ones like google So I will get back the same device with a new screen if LG willing to replace my screen. :/
bitdomo said:
Sadly google devices were not available in Austria at the time of buying, so I bought it from mediamarkt for 400 euros. I have to take it to LG. LG repair phones and wont send you new ones like google So I will get back the same device with a new screen if LG willing to replace my screen. :/
Click to expand...
Click to collapse
Oh I see. Well if LG is able to tell you anything about this I'd be interested in knowing. Best of luck with the repair, keep us posted with how that goes.
bitdomo said:
I have a crazy pixel in the bottom right corner of my screen. What is phenomenon? When the screen content is changing that pixel starts to flash random colours, but it show the right colour with static images.
Sorry for the crap qualty. If you pay extra attention to to the bottom right corner (on the video it is the upper right corner) of my screen you will see it.
Click to expand...
Click to collapse
Maybe the pixel is copying the colour of a different place on the screen? I had that happen before on some older devices, even one had a whole row like that (which was easier to tell that it was copying the row a few pixels above)
Lethargy said:
Maybe the pixel is copying the colour of a different place on the screen? I had that happen before on some older devices, even one had a whole row like that (which was easier to tell that it was copying the row a few pixels above)
Click to expand...
Click to collapse
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
bitdomo said:
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
Click to expand...
Click to collapse
Unless it becomes a whole row of messed up pixels, it isn't too much anyways lol
bitdomo said:
I took a closer look about the pixel under magnifier. and I see not one but 2-3 pixels in the last row that changes colours randomly.
To those who waiting for my response about the repair: I will not take my phone back to LG until my next semester starts in september. I live far from the capital where the nearest LG service shop is. It is not that serious problem that needs inmediate action and worths 3 hours of traveling.
Be patient I will not forget to share my experiences.
Click to expand...
Click to collapse
That is interesting, I should try the microscope trick. The pixels are so tiny it's hard to notice, but if it flashes red it can catch the corner of my eye.
Today I give my phone to LG service centre because I start to experience the stuck power key malfunction. I also mentioned to the guys at LG about my pixel problem. They acknowledge my pixel problem and stuck power key. Now I am waiting for my phone to be repaired.
I got back my nexus today. They replaced the motherboard and the entire front of the phone. The phone also has new imei number. Only my back cover stayed original. The power key is not that loose like it was before, it sits more firmly.
Wow. That follow up.
RIP crazy pixel ;(

HTC One A9 display burn in?

Hey guys,
I just got my brand new HTC One A9! The design is absolutely stunning.
However, after turning on the device, I observed strange artifacts on the display. Somehow they look like burn in artifacts. To show you what I'm talking about I added an attachment that shows a plain white screen (from a display test app).
Has anyone observed something like this so far?
Thanks and best regards
Christian
Nope, looks like a burned in, if it came out of the box, take it back to your service provider, or contact HTC if you bought it from them, if you got it like this, it's a manufacturing problem and they should replace it without question. If you would not like to do that then just get a screen replacement.
Yea well, it came out of a sealed box like this. I just wondered if it is a temporary problem that will go away in time.
Nevertheless, now I will return it and order a replacement.
Thanks for your opinion!
sic99 said:
Yea well, it came out of a sealed box like this. I just wondered if it is a temporary problem that will go away in time.
Nevertheless, now I will return it and order a replacement.
Thanks for your opinion!
Click to expand...
Click to collapse
Yeah no problem, anytime man
Looks like the phone was ON all this time in the box because it takes hours for a screen to get burnins
Edit: The screen is either re-used or you have let your Dot View case slightly open for hours, the big clock and temp are from Dot View

Blury note 20 ultra photos??

My phone is 3 days old… im noticing blury pictures mostly in backround.* Some with dead on images.* Seems like its not focusing.* Took a picture of my truck amd sent it to my email where i first noticed it on the computer.* Was 108mp picture and the backround looked blury or washed out.* *I also tried my sisters fresh out the box note 20 ultra and same issue.*I was setting her phone up. S10 plus didnt have the issue of same photos.* Used sisterd old phone to compare. 1 picture.
I'm blown away with the camera. I never really care, not really much of a picture taker, but a few I've taken so far are quite impressive.
Here's a night shot of my truck... awesome camera
Sent from my SM-N986U using Tapatalk
LeadDawg said:
Here's a night shot of my truck... awesome camera
Click to expand...
Click to collapse
Love the Tacoma. Such a perfect truck.
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
I'm not getting pictures that sharp from my Note 20 Ultra.... maybe from my DSLR..... what are your settings?
Mine are pretty good.
Sent from my SM-N986U using Tapatalk
Snowleopard1900 said:
I'm not getting pictures that sharp from my Note 20 Ultra.... maybe from my DSLR..... what are your settings?
Click to expand...
Click to collapse
Automatic night mode is all I used
Sent from my SM-N986U using Tapatalk
Man, this camera is impressive! This was with the 5x zoom. The water just looks amazing to me!
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
Nice truck… cant go wrong with toyota. Here is mine and the picture im talking about. This was the 108mp picture. The top just seems blurh or washed out to me.
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
Ha! Gotta love Americans and their truck obsession!
.
skillzo1 said:
My phone is 3 days old… im noticing blury pictures mostly in backround.* Some with dead on images.* Seems like its not focusing.* Took a picture of my truck amd sent it to my email where i first noticed it on the computer.* Was 108mp picture and the backround looked blury or washed out.* *I also tried my sisters fresh out the box note 20 ultra and same issue.*I was setting her phone up. S10 plus didnt have the issue of same photos.* Used sisterd old phone to compare. 1 picture.
Click to expand...
Click to collapse
I am having the same issue as well. I have noticed that the camera blurs the back and even some parts that it is trying to focus on. I might just contact Samsung and see what is up, but you ain't alone here.
I'm on my 6th Note (the 9 & 10+ are with family members for comparison) and I'm having blurry photo issues too, getting worried.
Also the battery life is nothing short of crap... hoping it's still learning.
Not happy so far.
In the last 2 months I've had an Oppo Find X2 Pro and then a Huawei P40 Pro + and the cameras on both were better
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
batsup606 said:
I am having the same issue as well. I have noticed that the camera blurs the back and even some parts that it is trying to focus on. I might just contact Samsung and see what is up, but you ain't alone here.
Click to expand...
Click to collapse
I thought it was just me or my phone. You can see the image i took of my sisters s10 plus with her gallery showing with my note 20 ultra. Its very badly blurred or washed out. So i took my sisters fresh out the box note 20 ultra which i was setting up for her and it had the same exact results. I made sure the camera settings was the same on both to compare pictures. Then i pulled up my gallery on my note 20 ultra… and took a picture with the s10 plus. It was a world of difference. There was no blury or washed out colors or words. I asked my girlfriend who also just got the note 20 ultra if she noticed anything blury with her phone and she replied yes and sent me a picyure she took of her daughter eating. The backround was very blury or again washed out with color. I confirmed issues with 3 people that i know personally that have the note 20 ultra.
I cantacted samsung thru Samaung Members chat. I got the typical replies that will all result in a hard reset. Im not trying to do that after i just took an entire day setting up my phone to yield the same results that im getting on 3 different phones. Im afraid unless many more people start seeing this ill have to get another note 20 ultra and fear itll be the same.
stewarta13wsb said:
I'm on my 6th Note (the 9 & 10+ are with family members for comparison) and I'm having blurry photo issues too, getting worried.
Also the battery life is nothing short of crap... hoping it's still learning.
Not happy so far.
In the last 2 months I've had an Oppo Find X2 Pro and then a Huawei P40 Pro + and the cameras on both were better
Click to expand...
Click to collapse
Ive been in the note and galaxy family since the s3. I am seeing little hiccuos here and there with the phone. My battety life has been pretty good tho. I see a almost like a glitch every now and then here and there. Cant explain it. Im sure that in time will be fixed with updates. The other thing that is driving me crazy is i use Single tap to swipe feature which allows you to answer the phone by tapping the answer button rather then swiping. But when i activate it… .it brings up a perminant accessories menu on your screen that floats on any screen your seeing. With my old s10 plus it did this to but you can comoletly remove the menu and hid it. On the note 20 ultra you cant. There is an option to hide it on the edge panel but it still gets in the way and i accidentally touch it and i see it on all my screens.
Fix from Samsung
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Aren't the backgrounds supposed to naturally blur a bit? I remember reviews talking about the "natural bokeh" effect.
Hey I have the same issue. It blurs the surrounding focus. I also checked my s10 and did not have the same issue. Is anyone else experiencing this? Its weird bc this is supposed to be the best camera out there.
batsup606 said:
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Click to expand...
Click to collapse
Im assuming your having the same issue?
batsup606 said:
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Click to expand...
Click to collapse
PsiPhiDan said:
Aren't the backgrounds supposed to naturally blur a bit? I remember reviews talking about the "natural bokeh" effect.
Click to expand...
Click to collapse
I hope not..it ruins the picture in my opinion. But again even the picture i took with no backround is bad and blurry.
skillzo1 said:
Im assuming your having the same issue?
Click to expand...
Click to collapse
Yeah, I am having the same issue as well. I don't mind it that much right now since I do not take a lot of pictures or videos, but I do want it fixed soon.
The background blur is because of the sensor size.
If the thing you want to be in focus, is in focus, everything should be ok.

Categories

Resources