Camera stuck in Macro mode!!!! - Samsung Gear 2

I have tried to switch between macro and auto but it won't focus in auto. I have factory reset it and it still won't auto focus. It's one week old. Anyone else have this issue. Any fix for this? I guess as a last resort I would have to return it. Any help would be much appreciated.
Thanks.
Sent from my SM-N900T using XDA Free mobile app

Does the lens need to be cleaned?
Sent from my GT-I9505 using Tapatalk

The lens is spotless. It just won't focus.
Sent from my SM-N900T using XDA Free mobile app

I'm having the same issue but mine pass 14 days return period

How do you "know" it is in macro mode? I notice on the Gear 2 there is no symbol on the screen to indicate it is in macro mode. You still get a square in the middle of the screen that turns green when its focused okay. Is it just that you find you can only take pictures that are close to the camera?
In fact on mine, if I set to Macro, I can still take a shot of something far away and it still focuses! The only difference I find is that in macro mode instead of Auto, that very close objects are a little bit sharper.

It is focused only very close to the camera lens. I'm talking like inches away but as soon as you are a foot or more away it is blurry. I guess it's going back. I found some posts about this on the gear 1. Seems like it carried over to the 2 as well.
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Oh and yes the green square appears and the beep and shutter sound go off.
Sent from my SM-N900T using XDA Free mobile app

Found a Fix
Had the same thing happen to my gear 2!
Camera did not focus and pictures came out looking really blurry.
restarted, restored and even cleaned the lens but nothing. No matter what I did the camera would still look very blurry.
So I decided to pop it open and take a look at the guts. Everything looked OK but i disconnected and reconnected the camera flex cable anyways to reset the camera. Put the Gear back together, powered it back on and Bam! works like new again. instantly focuses when opening the camera.

Xshooter726 said:
Had the same thing happen to my gear 2!
Camera did not focus and pictures came out looking really blurry.
restarted, restored and even cleaned the lens but nothing. No matter what I did the camera would still look very blurry.
So I decided to pop it open and take a look at the guts. Everything looked OK but i disconnected and reconnected the camera flex cable anyways to reset the camera. Put the Gear back together, powered it back on and Bam! works like new again. instantly focuses when opening the camera.
Click to expand...
Click to collapse
Wow. Well good for you but I'm returning mine to Best Buy. I have a new one on order. Shouldn't have to take a new device apart to make it work. Hope the new one doesn't have the issue.
Thanks.
Sent from my SM-N900T using XDA Free mobile app

I am having the same issue and it is not even a month old. Maybe I should call and get a replacement.

Update....I called samsung last night, guy I talked to had not even seen the Gear 2 yet and was clueless on how to troubleshoot it. Ended up sending it in for repair today.

Got my Gear 2 yesterday and same thing... when set to Auto, close ups are brilliant but anything further away looks blurry.
/Edit: RMA done with Dabs.com now

Just an update on my Op. I returned it to Best buy and got a new one. So far so good. Hope it lasts. I got the 2 year replacement for $40 so if it takes a crap again I should be covered.

Its really funny I was having an issue with the original gears camera and had the warranty and the Samsung rep said I should pay the difference and get the gear 2 and this ones camera is messed up to. Time for a BBB complaint

raiu said:
Its really funny I was having an issue with the original gears camera and had the warranty and the Samsung rep said I should pay the difference and get the gear 2 and this ones camera is messed up to. Time for a BBB complaint
Click to expand...
Click to collapse
Same problem on gear2 Amazon replaced with new unit and new one works fine, must just be some quality control issues

Just an update. Try tapping the watch on its side on the floor lightly.
This fixed the 2 watches I have had do this.
I talked with the Samsung rep. There are no moving parts in the camera unit. Its the same as what is in the s5 front facing cam. I called Samsung to send it in but the serial number on my watch doesn't even show up in their system so I'm taking yet another one back to BestBuy.

FIXED
AND THE FIX IS.
Take a T5 screwdriver, take the 4 screws from the back and open it with your nail.
Detach the camera.
Give some little hits to the camera
Get everything and its DONE.
by now 3 Gear 2 fixed.
:laugh::laugh::laugh:

KEATONMASTER said:
AND THE FIX IS.
Take a T5 screwdriver, take the 4 screws from the back and open it with your nail.
Detach the camera.
Give some little hits to the camera
Get everything and its DONE.
by now 3 Gear 2 fixed.
:laugh::laugh::laugh:
Click to expand...
Click to collapse
this wasn't worked for me just tap it on a pillow and wow ...
http://forum.xda-developers.com/showthread.php?t=2792153

Gear 2 stuck in macro mode
Like many my Gear 2 is stuck in macro mode. I chatted with Samsung tech support that had me rest the device with no luck fixing it. they told me to take it to Best Buy and have a Samsung tech flash it. I'm not sure if she did it correctly but this did not fix the issue. I chatted with Samsung support again and they offered me an RMA and a free shipping label to then in TX 7-10 day return. it seemed like they were all denying the issue I told them Google suggests will finish the sentence if you type gear 2 stuck Google will suggest Gear 2 stuck in macro mode. I would have went on a negative post rampage if they did not do anything about it. but I am happy with the outcome so far. Ill keep you all posted if they fix it or replace it with a new one.

KEATONMASTER said:
AND THE FIX IS.
Take a T5 screwdriver, take the 4 screws from the back and open it with your nail.
Detach the camera.
Give some little hits to the camera
Get everything and its DONE.
by now 3 Gear 2 fixed.
:laugh::laugh::laugh:
Click to expand...
Click to collapse
Posted this fix on Post #8

Related

New defective Samsung S6

Hello, Guys just unboxed my new sim free Galaxy s6 purchased from Samsung UK online first thing I noticed was missing silver paint around the back camera ring.
Anyone use Samsung RMA how long does it take for a replacement device. thanks
Strawberry1987 said:
Hello, Guys just unboxed my new sim free Galaxy s6 purchased from Samsung UK online first thing I noticed was missing silver paint around the back camera ring.
Anyone use Samsung RMA how long does it take for a replacement device. thanks
Click to expand...
Click to collapse
Pictures below
To be honest, I cannot see anything faulty with the camera's edge paint. It is supposed to be silver only at the top, whereas on the sides it should be the phone's color, which is the case with you. Maybe a better quality picture would show the problem more clearly, but as far as this photo is concerned I really do not see any problems.
Strawberry1987 said:
Pictures below
Click to expand...
Click to collapse
Hard to make anything out because that photo is quite blurry.
Strawberry1987 said:
Pictures below
Click to expand...
Click to collapse
Sorry, I just see a blurry photo, can't even really tell what you are trying to show
Sorry guys my camera on my old phone sucks it the silver ring around the camera. Two scuffs marks
Strawberry1987 said:
Sorry guys my camera on my old phone sucks it the silver ring around the camera. Two scuffs marks
Click to expand...
Click to collapse
Hope this is better
What exactly is problem here?? It should look like that.
*Emix* said:
What exactly is problem here?? It should look like that.
Click to expand...
Click to collapse
I wish mine was like that mine does looks like this
http://www.techtimes.com/articles/4...6-edge-camera-ring-easily-peels-off-video.htm
New device delivered to me this morning couple dead pixels great this device getting sent back to Samsung I going to reguest a full refund the QC on these devices are so poor going to wait till end of June to purchase one instead not going to play the exchange lottery.

[Q] Camera lens of centered

Hi I just got my new Note 5 from T-mobile and I noticed main camera is not dead center unlike my note 3 or other phones I have I went back to the T-mobile store and guys there noticed the same thing and we checked the one on the display none of them were centered actually any body know about this issue store guys did not want to exchange it because they are all like that they said. any body know anything about this issue?
Mine is the same way, went to the store and we looked at the displays... All the same. =/ The guy suggested it might be because it's their first unibody design, which sounds plausible.
Camera lens of centered
Just confirmed with tmo tech that it should dead centered and mine sounds very loose clicking when moving phone around.
I think Samsung made some defective phones again lust like note 4 camera issues.
I believe it is due to the lens stabilization. If you turn the camera lens to face you, then open the camera app, the lens snaps to center, and visibly moves as the phone shakes.
MrCrash said:
I believe it is due to the lens stabilization. If you turn the camera lens to face you, then open the camera app, the lens snaps to center, and visibly moves as the phone shakes.
Click to expand...
Click to collapse
You sir are absolutely correct! I found this out later last night as well.
Fwiw both mine and my wife's S6 have a lens that moves off center. It doesn't affect pictures or videos in the least.
Mine was recording clicking sound made by camera moving around as phone shake when recording video at tmobile store guys recorded video in storage room where it's very quiet I returned it I don't think I'll buy another note5 or any samsung phone untill they start to make good devices, my wife has the s6+ and does not any issues that I had with the note5.
senozlu1 said:
Mine was recording clicking sound made by camera moving around as phone shake when recording video at tmobile store guys recorded video in storage room where it's very quiet I returned it I don't think I'll buy another note5 or any samsung phone untill they start to make good devices, my wife has the s6+ and does not any issues that I had with the note5.
Click to expand...
Click to collapse
this is ISO the kebs moves when taking pics and stays at its last position.. Go buy an iPhone. With out ios than
Sent from my SM-N920T using Tapatalk
What do you mean by this ISO?. I think you meant to say this is OIS which is moving camera lens assembly yes it should move and wiggle when not in use, when in use it should move to compansate motion and it shouldn't make clicking sound that records in to the video.
Foy your information if I was intrested to iphone I would buy one instead of an android device with or without OIS built-in $800.00 device premium price premium device I expected from samsun.
Don't forget this is a forum that people exchange information bounce ideas between each other.
Don't get nasty and mean.
If I did not share my thoughts than I wouldn't be doing my part in this forum.
senozlu1 said:
What do you mean by this ISO?. I think you meant to say this is OIS which is moving camera lens assembly yes it should move and wiggle when not in use, when in use it should move to compansate motion and it shouldn't make clicking sound that records in to the video.
Foy your information if I was intrested to iphone I would buy one instead of an android device with or without OIS built-in $800.00 device premium price premium device I expected from samsun.
Don't forget this is a forum that people exchange information bounce ideas between each other.
Don't get nasty and mean.
If I did not share my thoughts than I wouldn't be doing my part in this forum.
Click to expand...
Click to collapse
I don't understand how your camera lens is making such a clicking noise laud enough to be caught by your mic... If that's the case than that's really something wrong. And peopel are over reacting returning their phone for lensbnot being centered when that's normal if you want recordba video and while spinnign stop recording and you will see how the lens is not straight
.
Sent from my SM-N920T using Tapatalk

Flimsy bezel on gear s2 sport?

Got my s2 sport 3 days ago and today I noticed the bezel is kind of flimsy. Not that it rotates more easily but more like it is not that well attached to the case anymore. Feels as if it was meant to be pressed as a buttton rather than only rotate.
Anyone else with this issue? Is this "normal"?
I had that issue on the the first one I bought. Returned it and got another
bblanski said:
I had that issue on the the first one I bought. Returned it and got another
Click to expand...
Click to collapse
Thanks. After seeing other posts of people having similar or even worse problems with the bezel, I asked Amazon for a replacement. Now I have to return my current gear s2.
http://forum.xda-developers.com/gear-s2/help/help-bezel-rotation-broken-t3246899
http://forum.xda-developers.com/gear-s2/help/gear-s2-sport-rotation-bezel-t3222148
Not very happy... Will see if the replacement hasn't the same problem.
I have the same issue. The bezel makes a click noise when I touch it. I didn't recognize it the first days when I played with my device. I will get my replacement tomorrow so I can compare 1:1 what's normal and what's not.
RaphiAoC said:
I have the same issue. The bezel makes a click noise when I touch it. I didn't recognize it the first days when I played with my device. I will get my replacement tomorrow so I can compare 1:1 what's normal and what's not.
Click to expand...
Click to collapse
Yes, I also didn't have the clicking on the bezel at first, then it suddenly became more "raised" and started to click when touched.
Please, let us know if your second watch is better. Will get my replacement by next monday, but I plan to send back the old one on saturday, so no chance to compare them.
Thanks.
Can anybody who thinks they have a flimsy bezel tell me if you scroll with the rotating bezel slowly but not too slow in the "app circle" back and forth, does it sometimes go the wrong direction you're spinning?
I am experiencing this with the Verizon Gear S2 3G. Sometimes its more than one time if I keep spinning in the same direction. It seems it got into a loop or something. Planning on bringing it back and I got it 3 days ago. I can press mine down like it is a button. I had the S2 bluetooth before and I don't really remember that happening.
Nope. Mine only was sort of loose but the rotation response had no issues. The replacement is better.
Ok I'm gonna go bring it in tomorrow

Just got my s8 plus from tmobile today and need help asap

So I got my Phone a day early, and when I opened MY SELFIE CAMERA. IT HAD 2 WINDOWS LIKE it was trying to take a picture of myself twice.
It's like having 2 of the same pictures in the screen and I tried factory resetting and tmobile support but theyre no help..
return for exchange?
Screen shot.
I have no clue what your saying
thesmallant said:
So I got my Phone a day early, and when I opened MY SELFIE CAMERA. IT HAD 2 WINDOWS LIKE it was trying to take a picture of myself twice.
It's like having 2 of the same pictures in the screen and I tried factory resetting and tmobile support but theyre no help..
Click to expand...
Click to collapse
tinypic.com/r/2l8b34p/9 HERE is the pic
Couldn't make mine do anything like the split screen you have going on. Might try going into the phone settings and at the bottom is "reset settings".
One clue may be that I don't have the icon with the 6 squares in the upper right or the one you have in the lower right. Looks like something to do with accessibility options?
To me it looks like almost hes using iris sensor camera, because of how the picture looks greenish and all...
DECIM8 said:
Couldn't make mine do anything like the split screen you have going on. Might try going into the phone settings and at the bottom is "reset settings".
One clue may be that I don't have the icon with the 6 squares in the upper right or the one you have in the lower right. Looks like something to do with accessibility options?
Click to expand...
Click to collapse
I tried resetting everything don't work
I belive thats is a new feature that Samsung has. It splits the screen allowing you to see the picture results on the above one and the lower is your camera. Its not taking two images, just reviewing the picture you just took.
Havent gotten my S8 yet, so dont know if one can disable it.
Send it for replacement. That looks like a manufacturer defect
Did you do the software update? I received mine yesterday afternoon and updated right out the box.
sflagg73 said:
Did you do the software update? I received mine yesterday afternoon and updated right out the box.
Click to expand...
Click to collapse
yeah i did, maybe when i first got the phone i used iris scanner and probably bugged out.
I tried modifying the settings of the front camera of the S8+ but was unable to get the same issue as you have.
I dont have the 6 square icon on the top and the download icon on the bottom righ side.
Did you downloaded or enabled a camera/photo effect from the Galaxy Apps store?
thesmallant said:
So I got my Phone a day early, and when I opened MY SELFIE CAMERA. IT HAD 2 WINDOWS LIKE it was trying to take a picture of myself twice.
It's like having 2 of the same pictures in the screen and I tried factory resetting and tmobile support but theyre no help..
Click to expand...
Click to collapse
This normal. It is a function you are seeing what the pic will look like and or the last pic you took so you can judge differnt poses or what not

Blury note 20 ultra photos??

My phone is 3 days old… im noticing blury pictures mostly in backround.* Some with dead on images.* Seems like its not focusing.* Took a picture of my truck amd sent it to my email where i first noticed it on the computer.* Was 108mp picture and the backround looked blury or washed out.* *I also tried my sisters fresh out the box note 20 ultra and same issue.*I was setting her phone up. S10 plus didnt have the issue of same photos.* Used sisterd old phone to compare. 1 picture.
I'm blown away with the camera. I never really care, not really much of a picture taker, but a few I've taken so far are quite impressive.
Here's a night shot of my truck... awesome camera
Sent from my SM-N986U using Tapatalk
LeadDawg said:
Here's a night shot of my truck... awesome camera
Click to expand...
Click to collapse
Love the Tacoma. Such a perfect truck.
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
I'm not getting pictures that sharp from my Note 20 Ultra.... maybe from my DSLR..... what are your settings?
Mine are pretty good.
Sent from my SM-N986U using Tapatalk
Snowleopard1900 said:
I'm not getting pictures that sharp from my Note 20 Ultra.... maybe from my DSLR..... what are your settings?
Click to expand...
Click to collapse
Automatic night mode is all I used
Sent from my SM-N986U using Tapatalk
Man, this camera is impressive! This was with the 5x zoom. The water just looks amazing to me!
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
Nice truck… cant go wrong with toyota. Here is mine and the picture im talking about. This was the 108mp picture. The top just seems blurh or washed out to me.
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
Ha! Gotta love Americans and their truck obsession!
.
skillzo1 said:
My phone is 3 days old… im noticing blury pictures mostly in backround.* Some with dead on images.* Seems like its not focusing.* Took a picture of my truck amd sent it to my email where i first noticed it on the computer.* Was 108mp picture and the backround looked blury or washed out.* *I also tried my sisters fresh out the box note 20 ultra and same issue.*I was setting her phone up. S10 plus didnt have the issue of same photos.* Used sisterd old phone to compare. 1 picture.
Click to expand...
Click to collapse
I am having the same issue as well. I have noticed that the camera blurs the back and even some parts that it is trying to focus on. I might just contact Samsung and see what is up, but you ain't alone here.
I'm on my 6th Note (the 9 & 10+ are with family members for comparison) and I'm having blurry photo issues too, getting worried.
Also the battery life is nothing short of crap... hoping it's still learning.
Not happy so far.
In the last 2 months I've had an Oppo Find X2 Pro and then a Huawei P40 Pro + and the cameras on both were better
LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
batsup606 said:
I am having the same issue as well. I have noticed that the camera blurs the back and even some parts that it is trying to focus on. I might just contact Samsung and see what is up, but you ain't alone here.
Click to expand...
Click to collapse
I thought it was just me or my phone. You can see the image i took of my sisters s10 plus with her gallery showing with my note 20 ultra. Its very badly blurred or washed out. So i took my sisters fresh out the box note 20 ultra which i was setting up for her and it had the same exact results. I made sure the camera settings was the same on both to compare pictures. Then i pulled up my gallery on my note 20 ultra… and took a picture with the s10 plus. It was a world of difference. There was no blury or washed out colors or words. I asked my girlfriend who also just got the note 20 ultra if she noticed anything blury with her phone and she replied yes and sent me a picyure she took of her daughter eating. The backround was very blury or again washed out with color. I confirmed issues with 3 people that i know personally that have the note 20 ultra.
I cantacted samsung thru Samaung Members chat. I got the typical replies that will all result in a hard reset. Im not trying to do that after i just took an entire day setting up my phone to yield the same results that im getting on 3 different phones. Im afraid unless many more people start seeing this ill have to get another note 20 ultra and fear itll be the same.
stewarta13wsb said:
I'm on my 6th Note (the 9 & 10+ are with family members for comparison) and I'm having blurry photo issues too, getting worried.
Also the battery life is nothing short of crap... hoping it's still learning.
Not happy so far.
In the last 2 months I've had an Oppo Find X2 Pro and then a Huawei P40 Pro + and the cameras on both were better
Click to expand...
Click to collapse
Ive been in the note and galaxy family since the s3. I am seeing little hiccuos here and there with the phone. My battety life has been pretty good tho. I see a almost like a glitch every now and then here and there. Cant explain it. Im sure that in time will be fixed with updates. The other thing that is driving me crazy is i use Single tap to swipe feature which allows you to answer the phone by tapping the answer button rather then swiping. But when i activate it… .it brings up a perminant accessories menu on your screen that floats on any screen your seeing. With my old s10 plus it did this to but you can comoletly remove the menu and hid it. On the note 20 ultra you cant. There is an option to hide it on the edge panel but it still gets in the way and i accidentally touch it and i see it on all my screens.
Fix from Samsung
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Aren't the backgrounds supposed to naturally blur a bit? I remember reviews talking about the "natural bokeh" effect.
Hey I have the same issue. It blurs the surrounding focus. I also checked my s10 and did not have the same issue. Is anyone else experiencing this? Its weird bc this is supposed to be the best camera out there.
batsup606 said:
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Click to expand...
Click to collapse
Im assuming your having the same issue?
batsup606 said:
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Click to expand...
Click to collapse
PsiPhiDan said:
Aren't the backgrounds supposed to naturally blur a bit? I remember reviews talking about the "natural bokeh" effect.
Click to expand...
Click to collapse
I hope not..it ruins the picture in my opinion. But again even the picture i took with no backround is bad and blurry.
skillzo1 said:
Im assuming your having the same issue?
Click to expand...
Click to collapse
Yeah, I am having the same issue as well. I don't mind it that much right now since I do not take a lot of pictures or videos, but I do want it fixed soon.
The background blur is because of the sensor size.
If the thing you want to be in focus, is in focus, everything should be ok.

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