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My USB port is slowly dying. It only charges when the cable is in a certain position and when I move it , it stops charging.
Anyone know of a good place to get a new flex cable? I looked at etradesupply, but the shipping is too expensive. The port is 17.99, but the shipping to Canada is 31.99.
I bought 2 off amazon, but when I install it, everything works except the loud speaker. At first I thought it was a defective cable, so I tried the second one I bought as the spare.......still no sound.
At this point I thought I messed up my phone, but when I put the original one back, everything works again except the charging port.
Anyone have any experience with this? Know of a place the sells one that works?
Thanks
Where are you located? Ebay?
Since the N5 has built-in wireless charging, you could just buy a cheap qi charging pad to charge the phone wirelessly.
I'm in Canada.
I did think about eBay, but I'm worried it will be the same as the amazon one. I was hoping someone had ordered one from somewhere and can confirm it worked.
Are you in Toronto? Maybe post an ad on a buy sell trade forum for the part? Any local repair shops gave the part?
Sorry, I should have been more specific. I'm in Vancouver.
I have contacted several reputable businesses in Vancouver, but they want to charge to install the part. I understand their point though since the profit is in the labour.
I'm hoping I don't have to go that route since its substantially more expensive. The cheapest I have been qouted is $60.
I have opened up the phone and am comfortable installing it, so I'm hoping I can save some money doing it myself.
Is this the piece you need? A wireless charger could charge the phone if the USB port is able to transfer data.
audit13 said:
Is this the piece you need? A wireless charger could charge the phone if the USB port is able to transfer data.
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Yup!
That's what I need. Have you bought from a place that you can confirm works?
The one I have works for sure because it actually came from an LG phone. I purchased two phones: 1 with a smashed glass, the other with a damaged emmc. I took the motherboard from the phone with a smashed glass and put it into the phone with a defective motherboard.
I have never purchased replacement parts from a third party except for non-oem pre-assembled LCD/digitizer/glass/frame from Aliexpress.
The USB replacments from Amazon look exactly like the original with the same number of contacts, etc.?
audit13 said:
The one I have works for sure because it actually came from an LG phone. I purchased two phones: 1 with a smashed glass, the other with a damaged emmc. I took the motherboard from the phone with a smashed glass and put it into the phone with a defective motherboard.
I have never purchased replacement parts from a third party except for non-oem pre-assembled LCD/digitizer/glass/frame from Aliexpress.
The USB replacments from Amazon look exactly like the original with the same number of contacts, etc.?
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The amazon one I got, looks exactly like the one in the phone right now.....thats why I'm confused as to why it didn't work. I tried 2 and both the loudspeaker didn't work. Everything else works......however .
I'm not sure which vendor sold the part but were there any negative reviews or buyers mentioning this problem? Could it be something unique about your phone's speaker? I doubt it because the speaker for the d820 and d821 have the same part number.
audit13 said:
I'm not sure which vendor sold the part but were there any negative reviews or buyers mentioning this problem? Could it be something unique about your phone's speaker? I doubt it because the speaker for the d820 and d821 have the same part number.
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There were only 2 reviews.....one said they had the sound problem and the other said it was fine.....I guess its hit or miss with third party parts.
It was the cheapest I found, so that may have something to do with it not working.
Amazon. Never buy cheap
OP purchased them from Amazon but I'm not sure of the price.
Any particular place you recommend?
Did you clean the original? 99%of the time its lint in it
I believe the OP has solved the problem.
audit13 said:
I believe the OP has solved the problem.
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Yup! Problem solved!
I kind XDAer ( I won't mention who, unless they want me to say) sent me the original flex cable from their broken nexus 5.
I did try to clean the port, but it was still no good.
I did buy from Amazon, however I have to admit it was the cheapest one they had for sale. I guess you do get what you pay for.
I have just received my XZ dual and all seems to be OK apart from the not so great camera, which I expected.
I have just found that there is a light bleed coming from the phone body, in the bottom right corner, between the display panel and frame. Waterproofing test seems to be working. Also it always stops about half second later after I turn off the screen, which is a bit strange.
I am adding a picture...
Does anyone have similar issue?
No light bleed on mine. Think the camera is fine too.
Sent from my F8331 using XDA-Developers mobile app
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
Venom71 said:
That's not normal at all, you should get yours replaced asap, this phone is supposed to be completely sealed.
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That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
frostitomik said:
That's what I thought as well. I have never seen such issue on any of my smartphones before. The problem is, I live in Europe and bought mine from HK. Hope the seller will take it back...
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If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
Darni187 said:
If you brought the phone brand new you don't need to sent it back to seller. It has international warranty for 2 years. Sony will fix the issue or replace handset.
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Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
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Your welcome, smart move.. :good:
I just got the XZ yesterday lucky no screen issues..
frostitomik said:
Thanks for your advice. The seller has actually contacted me with the return shipping details and I will be returning it to their UK hotspot.
I have decided to get a refund instead of a repair or replacement as I am not really sure I want this phone anymore, at least not now. It's a beauty, but I will wait once all the issues are fixed and then maybe get one.
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The phone is great, I really can't find any real negative side of it, people talk **** about it because of the 3gb of ram, but if you want disappointment give a look to samsung or htc's forums
Hi. Like many, I bought a Chinese version of Mate 9 (MHA-AL00) because it has superior specs. Unfortunately, the phone was dropped and I now have a small crack in screen and scratch on bottom side near speakers. What is the best way to get this repaired? Is there any place in the US that will service this phone? I contacted Huawei in US and they won't touch it. I asked if they could order the parts and have it fixed. I will pay for it and they said the phone is too different for them to repair. The reasoning escapes me here... Any help here would be appreciated! Thanks!
mscion said:
Hi. Like many, I bought a Chinese version of Mate 9 (MHA-AL00) because it has superior specs. Unfortunately, the phone was dropped and I now have a small crack in screen and scratch on bottom side near speakers. What is the best way to get this repaired? Is there any place in the US that will service this phone? I contacted Huawei in US and they won't touch it. I asked if they could order the parts and have it fixed. I will pay for it and they said the phone is too different for them to repair. The reasoning escapes me here... Any help here would be appreciated! Thanks!
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As I have done I'd order a replacement screen with or without frame online and replace it myself.
Swan Princess said:
As I have done I'd order a replacement screen with or without frame online and replace it myself.
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Hi. I've looked into this my self and while I can find a screen, I can't seem to find the side rim for the Mocha Brown. If you have a link would you please provide it. Also, did you find OEM parts?
Thanks!
mscion said:
Hi. I've looked into this my self and while I can find a screen, I can't seem to find the side rim for the Mocha Brown. If you have a link would you please provide it. Also, did you find OEM parts?
Thanks!
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I got this one in Mocha gold. Not quite sure what you mean by 'side rim' Any parts for that phone you could ever possibly need you'll find on AliExpress, I even found a replacement camera there!
https://aliexpress.com/item/Mate-9-...ment-For-Huawei-mate-9-Mate9/32807709549.html
Make sure you get screen with assembly. Worth every penny
Like above post, aliexpress got the battery covers. Waiting on my black one to arrive.
mscion said:
Hi. I've looked into this my self and while I can find a screen, I can't seem to find the side rim for the Mocha Brown. If you have a link would you please provide it. Also, did you find OEM parts?
Thanks!
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Click to collapse
Swan Princess said:
I got this one in Mocha gold. Not quite sure what you mean by 'side rim' Any parts for that phone you could ever possibly need you'll find on AliExpress, I even found a replacement camera there!
https://aliexpress.com/item/Mate-9-...ment-For-Huawei-mate-9-Mate9/32807709549.html
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Hi. Is this genuine Huawei parts? Also is Huawei logo on front? By side rim I meant the outer side of frame. Like along where the speakers and buttons are. Thanks!
mscion said:
Hi. Is this genuine Huawei parts? Also is Huawei logo on front? By side rim I meant the outer side of frame. Like along where the speakers and buttons are. Thanks!
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Do you want your phone fixed, or have genuine parts? I've not seen genuine Huawei parts outside an authorized Huawei repair shop. My replacement screen works though and looks mostly like the original did. Outer frame can be found there as well probably, but I haven't looked yet.
Swan Princess said:
Do you want your phone fixed, or have genuine parts? I've not seen genuine Huawei parts outside an authorized Huawei repair shop. My replacement screen works though and looks mostly like the original did. Outer frame can be found there as well probably, but I haven't looked yet.
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Well, both actually! I want the phone fixed using genuine parts. Currently a Chinese friend is kindly contacting Huawei in China to see if I can mail it to an authorized repair shop there. Unfortunately Huawei US won't touch my phone. I don't understand why Huawei US can't just order the parts from China and fix it for me in US. I can't believe the variants are that different structurally and I'm willing to pay the cost.
mscion said:
Well, both actually! I want the phone fixed using genuine parts. Currently a Chinese friend is kindly contacting Huawei in China to see if I can mail it to an authorized repair shop there. Unfortunately Huawei US won't touch my phone. I don't understand why Huawei US can't just order the parts from China and fix it for me in US. I can't believe the variants are that different structurally and I'm willing to pay the cost.
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Different region have different policy for their phone if there no different why they need to be sell on different model and version as International or Chinese / Asia / Europe. When you buy the chinese version you should know it will not cover any warranty beside Huawei china. Yea because you save few dollars for buying the chinese version and you want to enjoy the full international version benefit? You get what you pay is that hard to understand?
;
Johnsonyc said:
Different region have different policy for their phone if there no different why they need to be sell on different model and version as International or Chinese / Asia / Europe. When you buy the chinese version you should know it will not cover any warranty beside Huawei china. Yea because you save few dollars for buying the chinese version and you want to enjoy the full international version benefit? You get what you pay is that hard to understand?
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Hi. I think the misunderstanding is on your part. I bought the Chinese version because it has better specs than the one one sold in US. More ram and more memory. Better meets my needs. Not because it is cheaper. Btw, it was more expensive. Second, I fully understand that warranty does not cover Chinese version outside of China. I have been in contact with merchant that sold phone and they can send it to have it repaired by manufacturer. Just want to avoid having to send phone back to China. Would prefer to have official parts mailed to me and have repaired here in US. But to be clear, I am not asking for repair that is covered by warranty. I am asking about a repair that I will fully pay for. Is that hard to understand?
mscion said:
;
.... I have been in contact with merchant that sold phone and they can send it to have it repaired by manufacturer. .....
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I'm looking for a way to send my phone to China for warranty from Europe. If you have any information or know a third-party that can arrange this, that would be of great help. Thanks
Bulrock said:
I'm looking for a way to send my phone to China for warranty from Europe. If you have any information or know a third-party that can arrange this, that would be of great help. Thanks
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Hi. Your question is the point of this thread! Hopefully we will have an answer we are happy with. I'm still checking on possibilities. I originally bought my phone from Geekbuying. They have offered to send it back to manufacturer for repairs. So you might consider contacting the merchant you bought it from. I am still waiting to hear from my Chinese friend. Once I know more I'll post what I learned.
I got a Pixel 2 non XL, but the screen and a reddish yellow tint to it, so I contacted google support and sent it back for a replacement. I talked to support several times, and every time they said I would be getting a new unit since I had the phone for less than 15 days, but I saw this post on reddit, and I worried that they might send me a refurbished unit. Is there any way to tell if the replacement phone is refurbished or new when it arrives? I sent back the charger and accessories not knowing I was supposed to keep them, and support said that was fine since new phones came with accessories and refurbished ones didn't, but I read a post on reddit from someone saying they recieved a refurbished device, but it came with the accessories. I only had the phone for like a day, so I want to make sure the replacement I'm getting is new, and not refurbished.
CarpCharacin said:
I got a Pixel 2 non XL, but the screen and a reddish yellow tint to it, so I contacted google support and sent it back for a replacement. I talked to support several times, and every time they said I would be getting a new unit since I had the phone for less than 15 days, but I saw this post on reddit, and I worried that they might send me a refurbished unit. Is there any way to tell if the replacement phone is refurbished or new when it arrives? I sent back the charger and accessories not knowing I was supposed to keep them, and support said that was fine since new phones came with accessories and refurbished ones didn't, but I read a post on reddit from someone saying they recieved a refurbished device, but it came with the accessories. I only had the phone for like a day, so I want to make sure the replacement I'm getting is new, and not refurbished.
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i know this is may sound stupid, but , did u enabled night mode?
Can you post pictures of the screen issue?
koax88 said:
i know this is may sound stupid, but , did u enabled night mode?
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No.
danlat1415 said:
Can you post pictures of the screen issue?
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No, because I sent it back.
So how can I tell if the new device is new or refurbished once I receive it?
They're usually brand new this early in production.
What was your issue with the phone?
Can you describe it a bit more?
CarpCharacin said:
I got a Pixel 2 non XL, but the screen and a reddish yellow tint to it, so I contacted google support and sent it back for a replacement. I talked to support several times, and every time they said I would be getting a new unit since I had the phone for less than 15 days, but I saw this post on reddit, and I worried that they might send me a refurbished unit. Is there any way to tell if the replacement phone is refurbished or new when it arrives? I sent back the charger and accessories not knowing I was supposed to keep them, and support said that was fine since new phones came with accessories and refurbished ones didn't, but I read a post on reddit from someone saying they recieved a refurbished device, but it came with the accessories. I only had the phone for like a day, so I want to make sure the replacement I'm getting is new, and not refurbished.
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Click to collapse
You're not the only one... Not sure if you saw this thread:
https://forum.xda-developers.com/pixel-2/review/color-saturation-accuracy-t3685595
Or my follow-up question here:
https://forum.xda-developers.com/pixel-2/help/how-white-whites-t3732791
I'm on my second Pixel 2 for much the same reason. I don't know if there's any way to tell with 100% certainty, but my replacement device certainly appeared to be brand new.
TractorMatty said:
You're not the only one... Not sure if you saw this thread:
https://forum.xda-developers.com/pixel-2/review/color-saturation-accuracy-t3685595
Or my follow-up question here:
https://forum.xda-developers.com/pixel-2/help/how-white-whites-t3732791
I'm on my second Pixel 2 for much the same reason. I don't know if there's any way to tell with 100% certainty, but my replacement device certainly appeared to be brand new.
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I've sent you a PM
Yep it's new
danlat1415 said:
They're usually brand new this early in production.
What was your issue with the phone?
Can you describe it a bit more?
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On a white page, the phone had a yellow tint, and then kind of a reddish or pink tint near the top of the screen.
CarpCharacin said:
No.
No, because I sent it back.
So how can I tell if the new device is new or refurbished once I receive it?
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email will usually tell if its refurbished or new
I got an email saying that the replacement had shipped and it didn't say it was refurbished, and support said I would be getting a new one, so I'm pretty sure it will be new. I went to Best Buy today and looked at the Pixel 2 they had, and it also had a yellow tint, but not quite as bad as the one on the Pixel 2 I sent in.
Check out the pixel 2xl thread for more questions in that model
Sent from my Pixel 2 using XDA-Developers Legacy app
The cellular radio died on my Pixel 2, so they sent me a refurbished replacement. The display quality is no where near as good in the replacement. I'm really disappointed that the phone I had died after only five months, and they gave me a crappy replacement. Anyway I guess I just needed to vent somewhere
Hi all. I bought my Pixel 2 last November and my usb-c connector already shows signs of wear and tear When I plug in my charging cable, I notice an important game that forces me to push in and tilt the plug from top to bottom until you see the charging icon on the phone I charge my phone every day and the problem gets worse and I want to know if anyone else has the same problem. speak here.
Happened to me as well. First, check for lent and dust. Look for corrosion.
If you bought from the Google Store, you are in luck. Work with them and they will work with you and do a warranty on the device.
elzero26 said:
Happened to me as well. First, check for lent and dust. Look for corrosion.
If you bought from the Google Store, you are in luck. Work with them and they will work with you and do a warranty on the device.
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Unfortunately no, it is not sold on the Play Store in France. He comes from UK. I am disappointed that a manufacturer like HTC does not design more solid cards knowing that all the connections go through there (reloading, sound, usb,). Thank for your reply.
elzero26 said:
Happened to me as well. First, check for lent and dust. Look for corrosion.
If you bought from the Google Store, you are in luck. Work with them and they will work with you and do a warranty on the device.
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Click to collapse
what if you bought from Verizon? Will Google honor the warranty then?
Google will honor the warranty in the US for any device for 2 years from the date of purchase.