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Hi all,
Few days ago I used Odin to go back to the stock Rom.
Since then the buttons p, mostly the back button, are randomly pressed when I'm not touching them.
I tried to use Odin again, flashed other roms and even restored the system to a Rom that worked fine, but the problem repeats in all of them.
Any ideas?
Tnx
Sent from my SAMSUNG-SGH-I897 using XDA App
Bad Hardware= warranty replacement.
This isn't the right place for this, but you can emulate something like this for pointless fun. Try running this command:
adb shell monkey 3000
and marvel as your phone flips out.
I have the same problem I saw a thread a while back saying that the problem stems from moisture in the phone
Sent from my SAMSUNG-SGH-I897 using XDA App
Interesting thing about the moisture, would explain why my phones search button will do this for 1/2 - 2 days and then stop for 1-2 weeks at a time.
ridethelight said:
Interesting thing about the moisture, would explain why my phones search button will do this for 1/2 - 2 days and then stop for 1-2 weeks at a time.
Click to expand...
Click to collapse
ya I have the same thing with my search button. But it will press in storms of 10+ which is annoying but not as bad as home or back
Sent from my SAMSUNG-SGH-I897 using XDA App
I had it happen on my first Captivate with the back key, it actually freaked out so much the phone was unusable . As long as it can be reproduced they will replace it no questions asked. Just make sure you are on stock and have done a master clear.
Edit: this was without any moisture issues, before snow hit etc
I have the same problem when using 2.1 then flashed 2.2 and zero problem. you can try flash to fix it.
Hi, I started having similar problems. But with my Power button only. It doesn't press by itself, but when i press it sometimes it works, sometimes it doesn't. BUT it doesn't seem to be a hardware problem because the first time it happened, i tried reflashing the kernel and everything was back to normal again, after 2 months here comes the problem again. I was able to fix it after a Hard reset using *2767*3855#, but later on i decided to do a factory data wipe and the power button key started going bonkers again. So I tried doing the hard reset trick to try and fix it again, but sadly this time it didn't work. I also tried flashing back to stock, master clearing, wiping cache and dalvik cache, wiping data. Trying to bring everything back to stock. But the problem still persists, I can't find a solution. Is there some code that I can't seem to reset that's causing this kind of problem. Hope someone can help me. My phones unusable and it's making me go crazy trying to find the problem and fixing it
ckelvin87 said:
Hi, I started having similar problems. But with my Power button only. It doesn't press by itself, but when i press it sometimes it works, sometimes it doesn't. BUT it doesn't seem to be a hardware problem because the first time it happened, i tried reflashing the kernel and everything was back to normal again, after 2 months here comes the problem again. I was able to fix it after a Hard reset using *2767*3855#, but later on i decided to do a factory data wipe and the power button key started going bonkers again. So I tried doing the hard reset trick to try and fix it again, but sadly this time it didn't work. I also tried flashing back to stock, master clearing, wiping cache and dalvik cache, wiping data. Trying to bring everything back to stock. But the problem still persists, I can't find a solution. Is there some code that I can't seem to reset that's causing this kind of problem. Hope someone can help me. My phones unusable and it's making me go crazy trying to find the problem and fixing it
Click to expand...
Click to collapse
The fact that it comes and goes probably means it is a hardware problem and not a software problem
Sent from my SAMSUNG-SGH-I897 using XDA App
I was having the same problem with my home button. I tried everything above to fix it. The only thing that has worked so far is updating my phone to stock 2.2 using kies. My home button was acting up 2 to 3 times a day and now it hasnt acted once yet.
crystalhand said:
The fact that it comes and goes probably means it is a hardware problem and not a software problem
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
But sometimes it starts working flawlessly right after a flash or wipe. But goes bonkers again immediately after i flash or wipe again Making it seem software related
[email protected] said:
I was having the same problem with my home button. I tried everything above to fix it. The only thing that has worked so far is updating my phone to stock 2.2 using kies. My home button was acting up 2 to 3 times a day and now it hasnt acted once yet.
Click to expand...
Click to collapse
But wouldn't it make sense if the moisture also left the phone? The only thing that made up my mind of it being hardware was flashing to stock and having the search button click continuously immediately. I have had the problem on and since october. Usually once a month for a couple of days. I let it sleep in a rice bowl when it acts up
Sent from my SAMSUNG-SGH-I897 using XDA App
Ok so my phone just started doing this one day while I was running Cognition 4.x Don't remember the exact version. I then switched over to Firefly on version 2.7 and kept updating all the way through 3.0. It was doing it on firefly too.
It got pretty bad a few weeks ago so I started messing around with BLN and the haptic feedback. After cranking the haptic feedback up it seemed to quit doing it as much. For example before I started messing with stuff every time I turned the screen on the home button would go nuts till I pressed it several times. After I messed with the haptic feedback it would only do it about 1 out of every 5 times I'd turn the screen on.
Well tonight I flashed from firefly to 2.3, I'm running GR-9 and TalonDEV 0.1.3 and it hasn't done it at all tonight. It'll probably start after I post this, but so far so good on Gingerbread.
I don't know if any of that will help anybody else, but thought I'd throw my experience with it out there. If it starts acting up I'll post about it.
After a few days on cm9 .. my touch screen become unresponsive.. at first it only take one time lock and unlocking it again to make it normal.. + another few day.. now it take many time to make it work.. after that i change back to ddkp3 with adipat kernel but the problem didnt go away fully it came back to 1 time lock back to fix the unresponsive.. i wipe cache/dalvik cache.. flash xxkp3>>ddkp still stay like that.. anyone else facing this?
there is also text of "safe mode" at the left bottom of the screen// fixed with switch on + volume up button
It seems like .. it happen when i reach deep sleep.. after it went to deep sleep and i want to use the phone this problem occur ..
any help?
Edit:
now i need to lock and lock again 3 time + before my touch screen become responsive
what Rom you use again? DDKP3?
i have tried .. ddkp1/2/3 .. xxkpe/q/u and one froyo firmwire.. it still is the same..
are my touch screen broke? .. but i can still use it after some unlocking ..
xepisode said:
i have tried .. ddkp1/2/3 .. xxkpe/q/u and one froyo firmwire.. it still is the same..
are my touch screen broke? .. but i can still use it after some unlocking ..
Click to expand...
Click to collapse
its a hardware problem..instead of playing doctor doctor with it..go to a service centr..if ur still inwarranty..if not..thn well god bless..
xepisode said:
After a few days on cm9 .. my touch screen become unresponsive.. at first it only take one time lock and unlocking it again to make it normal.. + another few day.. now it take many time to make it work.. after that i change back to ddkp3 with adipat kernel but the problem didnt go away fully it came back to 1 time lock back to fix the unresponsive.. i wipe cache/dalvik cache.. flash xxkp3>>ddkp still stay like that.. anyone else facing this?
there is also text of "safe mode" at the left bottom of the screen// fixed with switch on + volume up button
Click to expand...
Click to collapse
Hmmm... I am going through a similar problem... I've noticed that when this unresponsiveness occurs and I keep my phone for charging the touch becomes normal again. But as soon as I disconnect the problem comes back.
I had this issue before too. When I was on TheFrankestains miui v10.5... And now I am on RemICS v2.
I'll like to mention here that on v1 of RemICS I didn't face this issue. In v2 the developer did mention a change in the kernel.
Also another er thing with the unresponsiveness the bln is acting weird too. Now I don't know what to conclude from all this.
And ya when it had occurred before I did take it to the customer service. And all they did was remove my screen guard and reflash the stock. :what:
The problem disappeared that time but it has resurfaced again. :sly:
Sent from my GT-I9003 using XDA
ammar786 said:
And ya when it had occurred before I did take it to the customer service. And all they did was remove my screen guard and reflash the stock. :what:
The problem disappeared that time but it has resurfaced again. :sly:
Sent from my GT-I9003 using XDA
Click to expand...
Click to collapse
Even I'm facing this issue and thats the exact reason i'm not going to service center. I doubt its a H/W issue cause the screen does work! If it had been a H/W problem then the shouldnt have been any touch response!
Its might be similar to backlight issue but too bad we're facing it on stock aswell.
I had posted a logcat in the dev ICS thread but no response from anyone.
If there are more people facing this issue then please come forward.
I got only one phone. . And i cant use it.
exctngdude said:
Even I'm facing this issue and that's the exact reason i'm not going to service center. I doubt its a H/W issue cause the screen does work! If it had been a H/W problem then the shouldn't have been any touch response!
Click to expand...
Click to collapse
I'm on ICS Alpha V6 . I get this problem occasionally.
Problem occurs when i get a call and the touch becomes unresponsive. Not all the times but sometime. If i lock the screen and unlock it becomes proper. Sometimes it takes 2-3 locks and unlocks. Weird. Never had this problem in stock before .
Everytime this problem starts after a call. Happens on stock as well as custom Roms. Can't figure out if it's software or hardware problem. But the touch becomes normal when the phone's kept on charging.
Anyways going back to the customer service tomorrow. Will tell them to change the touch panel.
Sent from my GT-I9003 using XDA
Probably Hardware, i am using RemICS v2 and NOT experiencing this issue on both my device and my sister's device (tried the call thing too)
I advise you guys to go to the service center (without a screen protector) and with the stock rom (so they don't have to flash anything) so they see it live, and hence there's no point of flashing stock again (over stock lulz) they'll probably change the screen for you.
i have the same problem now.. i dunno if i will ever get this phone fixed. my warranty's expired for a month.
saywhatt said:
i have the same problem now.. i dunno if i will ever get this phone fixed. my warranty's expired for a month.
Click to expand...
Click to collapse
Well all of a sudden my screen is working now, touch wood.
I'm in Chennai right now. Was having the problem in goa. Don't know if the weather has made a difference.
Will find out when I get back to goa.
Btw, I had flashed UCv15 yesterday. So try flashing it and stay on it for a few days.
Sent from my GT-I9003 using xda premium
Need Help!!
im on stock ROM.. my touch screen is unresponsive after i unlock the screen..
sometimes i can press a few icons after unlock.. but most of the time i can press only once after i unlock the screen and then it does not respond... the soft buttons also do not work.. tried clearing cache, factory reset, flashed stock rom, etc....
P.S: the hardware buttons work fine!
Please Help!!!
malekts said:
Need Help!!
im on stock ROM.. my touch screen is unresponsive after i unlock the screen..
sometimes i can press a few icons after unlock.. but most of the time i can press only once after i unlock the screen and then it does not respond... the soft buttons also do not work.. tried clearing cache, factory reset, flashed stock rom, etc....
P.S: the hardware buttons work fine!
Please Help!!!
Click to expand...
Click to collapse
Everyone needs Help here dude...!!!
Same problem for everyone...
is it more likely to be a hardware issue??
It is a Hardware issue.
I gave my phone to the Service Centre yesterday. I called them today to check on the status. They said it's a hardware issue so they'll give it tomorrow. Let's hope for the best...
BTW I will get an extended warranty on the replaced part, won't I?
exctngdude said:
Well all of a sudden my screen is working now, touch wood.
I'm in Chennai right now. Was having the problem in goa. Don't know if the weather has made a difference.
Will find out when I get back to goa.
Btw, I had flashed UCv15 yesterday. So try flashing it and stay on it for a few days.
Sent from my GT-I9003 using xda premium
Click to expand...
Click to collapse
And the problem is back. Not entirely though.
After deep sleep if I unlock the phone, the touchscreen doesn't work. I have to lock and unlock to get it working.
After unlocking, once the display goes off, the menu and back keys stop working. Have to lock unlock again.
Had flashed cm9 stock kernel yesterday morning since gps isn't working for me in UCv15. Didn't face any problem yesterday after flashing stock kernel.
Sent from my GT-I9003 using xda premium
Got my phone back today. They replaced my touch panel. Everything fine for now.
Let's see if it really was the problem.
Back to ICS.
Sent from my GT-I9003 using XDA
A question I want to ask, do the ppl who got this problem use a back cover?
Sent from my GT-I9003 using XDA
by back cover you mean protective case? if so, yes i do!
and the touch panel means the digitizer right?
Hopefully someone can help me with this.
I am having an issue with my phone where the top left corner does not want to respond unless I restart the phone. This happens a completely random times and I am unable to pinpoint it. It all started the other day when the update came out. I have format my phone I have used Samsung smart switch to reinstall the OS and issue keeps coming back. I'm also having the same issue towards the bottom where are Google now application launcher is located. If you are using TouchWiz it is in the middle of the message app when I press the area it doesn't do anything unless I press to the right of it. I have turned on developer tools and selected show touches. I can see the touches and everything looks like it should work but the OS doesn't do anything. Once I reboot everything goes back to normal. When this happens I am unable to hit back on applications such as Gmail and I have to use a physical button to go back.
Phone is completely stock and had not been rooted.
Has anyone else had this issue?
Thanks for your help
Admin can you please move to Q&A thread please. I realized I posted in the wrong spot.
This has also happened to me and I'm on a custom rom. Mind you, my screen was replaced not long ago because of stuck pixels, and I thought this could be problem with the new screen. Not sure what is happening, though.
I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk
dcasey627 said:
I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Awesome, going to disable it all together for now. Hopefully they fix it. Only reason I haven't rooted yet is Samsung pay.
Thank you @dcasey627
laristech said:
Awesome, going to disable it all together for now. Hopefully they fix it. Only reason I haven't rooted yet is Samsung pay.
Thank you @dcasey627
Click to expand...
Click to collapse
I wasn't able to figure out how to disable it so I have to go in a couple times a day to stop it
Sent from my SM-N920T using Tapatalk
dcasey627 said:
I wasn't able to figure out how to disable it so I have to go in a couple times a day to stop it
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I use this https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
It's less than 2 bucks and doesn't require root. (can't use with root anyways) It can disable any app including the Tmobile my account app.
Best 2 bucks I've spent.
Perfect! Thank you very much
Sent from my SM-N920T using Tapatalk
I'm actually currently having this same exact problem. The thing that confused me was that it's the top left corner, no matter your screen orientation. Meaning it MUST be something OS related. But now I'm hearing Samsung Pay is the culprit? It's never caused this before until today...
dcasey627 said:
I found on another forum that it had to do with Samsung pay and when that corner stops working for me I force stop the pay and pay framework and it stays working again
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Briankbl said:
I'm actually currently having this same exact problem. The thing that confused me was that it's the top left corner, no matter your screen orientation. Meaning it MUST be something OS related. But now I'm hearing Samsung Pay is the culprit? It's never caused this before until today...
Click to expand...
Click to collapse
Well, wasn't Samsung Pay. I had both disabled and the issue came up today. I tried to figure out which app it was but I couldn't figure it out. I went to my recent apps and forced closed each one but the left corner was still messed up. I couldn't get it back until I restarted.
Others are having the same issues on reddit.
https://www.reddit.com/r/tmobile/comments/3yd0k9/issues_with_note_5_do_i_go_to_the_store/
https://www.reddit.com/r/galaxynote5/comments/3y4fhm/after_update_on_tmobile_screen_partially_not/
https://www.reddit.com/r/galaxynote5/comments/3ydl9h/upper_left_hand_corner_of_screen_becomes/
laristech said:
Well, wasn't Samsung Pay. I had both disabled and the issue came up today. I tried to figure out which app it was but I couldn't figure it out. I went to my recent apps and forced closed each one but the left corner was still messed up. I couldn't get it back until I restarted.
Click to expand...
Click to collapse
When I force close them I also Uninstall the updates and clear the cache. That always seems to fix it for me.
Sent from my SM-N920T using Tapatalk
dcasey627 said:
When I force close them I also Uninstall the updates and clear the cache. That always seems to fix it for me.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
I just uninstalled, clear cached, and and restarted. I'll see if it comes back. Thanks for your update.
Glad to know the problem is possibly a widespread one so Samsung has a better chance at fixing this.
Briankbl said:
Glad to know the problem is possibly a widespread one so Samsung has a better chance at fixing this.
Click to expand...
Click to collapse
Yeah hopefully. T-mobile said all updates come from Samsung so they can't do anything but exchange the phone. Someone on reddit said he exchanged his phone and the issue came back. Plus, they send you a refurbish sometimes.
laristech said:
Yeah hopefully. T-mobile said all updates come from Samsung so they can't do anything but exchange the phone. Someone on reddit said he exchanged his phone and the issue came back. Plus, they send you a refurbish sometimes.
Click to expand...
Click to collapse
It's an irritating problem, for sure, but not enough to go through all that. I'm just gonna wait it out for that Marshmallow update in January.
I'm having the same issue. I thought it was my phone and was about to contact tmobile about sending a replacement. Glad to know it's not just me. Looks like I'll just wait until the next update.
And I don't think it's Samsung Pay since I'm rooted and don't even have it installed
laristech said:
Hopefully someone can help me with this.
I am having an issue with my phone where the top left corner does not want to respond unless I restart the phone. This happens a completely random times and I am unable to pinpoint it. It all started the other day when the update came out. I have format my phone I have used Samsung smart switch to reinstall the OS and issue keeps coming back. I'm also having the same issue towards the bottom where are Google now application launcher is located. If you are using TouchWiz it is in the middle of the message app when I press the area it doesn't do anything unless I press to the right of it. I have turned on developer tools and selected show touches. I can see the touches and everything looks like it should work but the OS doesn't do anything. Once I reboot everything goes back to normal. When this happens I am unable to hit back on applications such as Gmail and I have to use a physical button to go back.
Phone is completely stock and had not been rooted.
Has anyone else had this issue?
Thanks for your help
Click to expand...
Click to collapse
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
---------- Post added at 10:21 PM ---------- Previous post was at 10:18 PM ----------
Kirollos11 said:
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
Click to expand...
Click to collapse
Prior to the factory reset, I also tried clearing catch and didn't work.
Kirollos11 said:
I had the same issue. I called tmobile and they were useless. Phone is stock and not rooted. Mine would happen and id reset the phone, it would be good for a few hours and then happened again. At first I thought it may be my case touching a part of the screen since the phone has such thin bezels. It wasn't the problem. I decided to do a factory reset and I've been good for 5 days now. I used Samsung pay before the reset and still use it now.
---------- Post added at 10:21 PM ---------- Previous post was at 10:18 PM ----------
Prior to the factory reset, I also tried clearing catch and didn't work.
Click to expand...
Click to collapse
Yeah, they were useless for me too. I'm chatting with Samsung support via FB but they don't have any idea either. I've tried everything as well. I'm really out of options at this point. Sometimes when I clear everything from recent apps it starts working again but when I clear the same apps via force quit it doesn't work. I cant' figure out which app is causing it.
Samsung support is having me run my phone in safe mode for a few hours to see if the issues comes back. They're trying to see if it's a built in app or third party one.
I've had three unexpected restarts in the last 5 days, two of them when I wasn't actually using the phone (one just after I put it on charge).
ISTR this happening in the early days of the HTC 10 or U11, but it went away after an update.
What software version do you have?
Any apps that might be the cause?
I have the US unlocked running .617 and haven't had any issues at all so far.
Tachi91 said:
What software version do you have?
Any apps that might be the cause?
I have the US unlocked running .617 and haven't had any issues at all so far.
Click to expand...
Click to collapse
I'm UK, unlocked, on 1.15.401.2.
Can't think of any apps that would cause a problem (such as?), and it's stock, not rooted.
Luckily, it's very fast to boot up, so not a major problem.
Can you try figuring out a pattern? See if it might be caused by something you're overlooking.
Maybe try pulling log files see what happen before it crashed. Adb tools from Google have logcat and a program I forget what it's called that lets you see all kinds of information from the device when connected.
dlorde said:
I'm UK, unlocked, on 1.15.401.2.
Can't think of any apps that would cause a problem (such as?), and it's stock, not rooted.
Luckily, it's very fast to boot up, so not a major problem.
Click to expand...
Click to collapse
Wait you really got version number 1.15.401.2!?!?
As far as I know, and see on my device retail software should be on 1.15.401.4!!
Sent from my HTC U12+ using XDA Labs
Theres a thread that has RUU posted on a Google spreadsheet.
It has 401.4 as a flashable zip. If you really do have 401 either try checking for an OTA update. Or down the zip from that thread. Backup all your data and flash the 401.4 using an SD card or OTG.
Maybe whatever issues you're having is caused by a bug that HTC fixed in . 4
Tachi91 said:
Can you try figuring out a pattern? See if it might be caused by something you're overlooking.
Maybe try pulling log files see what happen before it crashed. Adb tools from Google have logcat and a program I forget what it's called that lets you see all kinds of information from the device when connected.
Click to expand...
Click to collapse
I'm running exactly the same apps in the same way as on my U11.
I did look at Logcat, but frankly I can't make head or tail of it. I'm not familiar with Android internals - I was a C++ & Java developer until 10 years ago, but that was on corporate financial software
5m4r7ph0n36uru said:
Wait you really got version number 1.15.401.2!?!?
As far as I know, and see on my device retail software should be on 1.15.401.4!!
Click to expand...
Click to collapse
Heh - I just checked again, and it's showing 1.15.401.4.
It did restart last night, but unless it's stopped notifying of system updates, I guess I have to apologise for making a typo... (is there an easy way to check when the last update occurred?)
Anyhoo, HTC support are now following their script on it via email - getting me to run the diagnostics.
dlorde said:
Heh - I just checked again, and it's showing 1.15.401.4.
It did restart last night, but unless it's stopped notifying of system updates, I guess I have to apologise for making a typo... (is there an easy way to check when the last update occurred?)
Anyhoo, HTC support are now following their script on it via email - getting me to run the diagnostics.
Click to expand...
Click to collapse
So you're running the retail version just as I am. Got the device for two weeks now and never had any problems regarding restarts. Let's hope this little glitch will be fixed with the upcoming OTA update. Shouldn't be long till it hits actually.
Sent from my HTC U12+ using XDA Labs
5m4r7ph0n36uru said:
So you're running the retail version just as I am. Got the device for two weeks now and never had any problems regarding restarts. Let's hope this little glitch will be fixed with the upcoming OTA update. Shouldn't be long till it hits actually.
Click to expand...
Click to collapse
Yeah; I'm not too bothered really.
HTC support sent instructions to run the diagnostics for the charger confused, and the battery (which doesn't appear on the diagnostics menu!). They also asked me to "press on Volume up key + Power on/off Key holding them together for at least a minute" which doesn't work with the U12+ haptic keys... They also asked me to run it in safe mode for a day to see if an app is causing the problem; I can see the idea, but the phone is unusable in safe mode, so it's not so easy. I did ask whether they had a way to report the system logs, or other useful data after a crash/restart, but they just ignored the question.
I don't think I'm going to have much joy from them. If it only happens once a day or so, I can live with it.
dlorde said:
Yeah; I'm not too bothered really.
HTC support sent instructions to run the diagnostics for the charger confused, and the battery (which doesn't appear on the diagnostics menu!). They also asked me to "press on Volume up key + Power on/off Key holding them together for at least a minute" which doesn't work with the U12+ haptic keys... They also asked me to run it in safe mode for a day to see if an app is causing the problem; I can see the idea, but the phone is unusable in safe mode, so it's not so easy. I did ask whether they had a way to report the system logs, or other useful data after a crash/restart, but they just ignored the question.
I don't think I'm going to have much joy from them. If it only happens once a day or so, I can live with it.
Click to expand...
Click to collapse
In which country do you live? Can't see as I'm on XDA labs currently.
Sent from my HTC U12+ using XDA Labs
I'm in the UK (England).
Sent from my HTC U12+ using Tapatalk
Did you know that if you press the corners of your phone, while pressing with another finger from the back, it acts like a power button press. Means, if it's in a pocket of a tight jeans and it press and hold the corner, it makes a force restart. That's what happens to me a lot. Got now a harder case to prevent this.
Edit: I use a WWE Unlocked HTC U12+. Latest firmware.
MirageBlader said:
Did you know that if you press the corners of your phone, while pressing with another finger from the back, it acts like a power button press. Means, if it's in a pocket of a tight jeans and it press and hold the corner, it makes a force restart. That's what happens to me a lot. Got now a harder case to prevent this.
Edit: I use a WWE Unlocked HTC U12+. Latest firmware.
Click to expand...
Click to collapse
Mine doesn't do that - at levels of force I'm comfortable with applying. It has restarted a couple of times in my pocket, which I thought might be due to the sensitive power button, but it's also restarted a couple of times just sitting on a table.
Sent from my HTC U12+ using Tapatalk
dlorde said:
Yeah; I'm not too bothered really.
HTC support sent instructions to run the diagnostics for the charger confused, and the battery (which doesn't appear on the diagnostics menu!). They also asked me to "press on Volume up key + Power on/off Key holding them together for at least a minute" which doesn't work with the U12+ haptic keys... They also asked me to run it in safe mode for a day to see if an app is causing the problem; I can see the idea, but the phone is unusable in safe mode, so it's not so easy. I did ask whether they had a way to report the system logs, or other useful data after a crash/restart, but they just ignored the question.
I don't think I'm going to have much joy from them. If it only happens once a day or so, I can live with it.
Click to expand...
Click to collapse
What do you mean you can live with it?
Restarting everyday?
You are happy paying a **** load of money and happy to put up with daily restarts.
No one should put up with that kind of major problem
dieselhazza said:
What do you mean you can live with it?
Restarting everyday?
You are happy paying a **** load of money and happy to put up with daily restarts.
No one should put up with that kind of major problem
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Maybe I should have said I can live with it until the next update - if it persists after that I'll want a replacement. So far it hasn't restarted while in use (and not at all yesterday), so it's not been a significant problem. YMMV.
But you're welcome to jump up and down on my behalf [emoji6]
Sent from my HTC U12+ using Tapatalk
dlorde said:
Maybe I should have said I can live with it until the next update - if it persists after that I'll want a replacement. So far it hasn't restarted while in use (and not at all yesterday), so it's not been a significant problem. YMMV.
But you're welcome to jump up and down on my behalf [emoji6]
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I would definitely put the phone through intensive usage to make sure it doesn't restart unexpectedly. First of all if it is hardware issue no software update would fix that.
dieselhazza said:
I would definitely put the phone through intensive usage to make sure it doesn't restart unexpectedly. First of all if it is hardware issue no software update would fix that.
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Click to collapse
Then sent it back ,u have garantie.
Dont wait for software update .
Grtz
So far, no further problems for a couple of days, despite unusually high temperatures and heavier than normal usage.
Sent from my HTC U12+ using Tapatalk
Mine did it yesterday, but it was in my shorts pocket. They're mesh, so I think it was pressing the power button, or it was the corners power cycle. Never heard of that before. Where did you hear that?
Hello,
I have an HTC U11, 4GB RAM, 64GB storage and for unknown reason it displays this message: Android System.UI has stoppedn working. I tried factory restet, I cleared cache partition, I installed a new kernel (cleanslate). It comes back to normal after I reboot the device (I cannot do anything on it because nothing will work)
Hello, I'm experiencing the same error. I thought it's from some app that I installed but it's not. It does crash about at least once a day. The screen just blinks on and off in the lock screen if I try to turn it on.
The only solution is to soft reset it.
kvrx said:
Hello, I'm experiencing the same error. I thought it's from some app that I installed but it's not. It does crash about at least once a day. The screen just blinks on and off in the lock screen if I try to turn it on.
The only solution is to soft reset it.
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Click to collapse
Same here, can't find the reason and only restart can fix it until the next crash... Spooky!?
Sent from my [device_name] using XDA-Developers Legacy app
Maybe you have damaged phones? I know that when my phone fell on the top left edge and screen cracked, also SIM was affected. It works but only without PIN code. If I have pin code I get system UI errors, cannot use the device at all.
Sent from my HTC U11 using Tapatalk
Platoon said:
Maybe you have damaged phones? I know that when my phone fell on the top left edge and screen cracked, also SIM was affected. It works but only without PIN code. If I have pin code I get system UI errors, cannot use the device at all.
Sent from my HTC U11 using Tapatalk
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Same issue here, occurs one in a week, since I realize hard reset, not happen again.
Simply can't unlocked the phone, lock screen blinks, and the only solution is soft reset, I hope this not happen again.
Hi,
I have the same issue - it's been happening once a week for a few months now - the screen is blinking and the only way to "fix" it (temporarily) is to [soft] reset the phone. The error I get (when I can see it) is what the OP mentioned.
I too thought that it might be one of my apps but it's been happening even after I disabled a few apps.
I haven't ever dropped my phone...
Could it be a hardware issue (my phone is still under warranty with my company)?
Has anybody tried a hard reset?
Cheers
adita.cr said:
Hi,
I have the same issue - it's been happening once a week for a few months now - the screen is blinking and the only way to "fix" it (temporarily) is to [soft] reset the phone. The error I get (when I can see it) is what the OP mentioned.
I too thought that it might be one of my apps but it's been happening even after I disabled a few apps.
I haven't ever dropped my phone...
Could it be a hardware issue (my phone is still under warranty with my company)?
Has anybody tried a hard reset?
Cheers
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Click to collapse
I try a hard reset two weeks ago, not happen again, for now.