Sound Search for Google Play not working. - T-Mobile Samsung Galaxy S7 Questions & Answers

Since Nougat arrived on my T-Mobile Galaxy S7, the Google sound search app crashes while recognizing the song title. Have installed and uninstalled the app with no success.
Anyone have any ideas?

Registered to reply here. Exact same deal. Cleared cache / data, uninstalled and reinstalled. Might have to find an alternative for the time being.
Exact problem is that it starts listening and plotting its graph, then just stops updating.

I have the same issue. Nothing online seems to address this. After update to Nougat, Sound Search began freezing at the point it recognizes the song. Tried uninstall/reinstall. Tried reboot phone. Nothing works. Very frustrating. Samsung Galaxy S7.

So my problem comes when I try to recognize any song and I go to google search and I say "ok, google" comes up and I tell google to listen to the music to recognize the song, the search starts doing its thing but never tells me the song is playing, any solution?

I've got the same problem. Was any of you able to solve it?

bump for help. widespread issue on nougat

Was anyone able to solve this problem?

Related

[Q] Problems with playing music, ringtones, etc.

I bought two Charges last week, one for me and one for the wife. Both of us have been having similar issues with music and/or ringtones randomly not playing on our phones. My wife has missed several calls because the ringtone that she downloaded from Zedge mysteriously stopped working, so the phone acted as if it were on silent mode. I noticed several instances where I can't listen to music on my phone due to a "Error playing the requested track" error within the Google Music app. At first, I thought my problem was due to the fact that I was trying to stream music that I've uploaded, but I was given the same error when I attempted to listen to music stored directly on the SD card.
Thinking that my problem was due to some weird issue with the Google Music app, I tried to play the music on my SD card from the built-in Music Player app and I was quickly prompted with an unsupported file type error. Rebooting both our phones seems to fix the problem, but I've had to do this at least two to three times on my phone, and once on my wife's. It seems that the problem always comes creeping back without warning.
Neither of our phones are rooted, and nothing else has been done to the phone that I can think of that would cause this issue.
In short, music/ringtones/etc. will randomly stop playing regardless of their source (SD card, downloaded, stream). Since the problem is on both of our phones, I'm guessing that this is a common issue on all Droid Charges.
Has anybody else experienced this issue? What are your recommendations on fixing it? Should I just take the phones back to Best Buy and get replacements?
=Edit=
Okay...something is definitely up. I just went to watch a video on the YouTube app, and saw no video. I tried other videos and got the same result. Sure enough, I tried to listen to some music and was given the above mentioned error. What the hell?
I would take them back to Best Buy. Ive never heard of this problem. And if youtube is not playing then there seems to be and underlying problem.
I was having this same problem every so often, typically after having the phone on for a few days without turning it off. I am rooted an running a custom ROM so I thought it might have something to do with that, but obviously that is not the case. I turn my phone off whenever I charge it at night and have not had the problem since doing that. Long story short, I would return the phone if you can, but just turning the phone off and then back on (not rebooting) has fixed the problem for me every time.
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Yankees368 said:
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Click to expand...
Click to collapse
Where did you hear about this?
Karma Elite said:
Where did you hear about this?
Click to expand...
Click to collapse
Did that solve the issue for you?
http://www.google.com/support/forum/p/youtube/thread?tid=3ef52f711434ba6d&hl=en

[Q] Google Play Movies

I have purchased some movies from Google play and I am unable to play them on my tablet. Has anyone else had this problem? I had tried both downloading and streaming and I only get the loading circle. Sometimes I will get an error message or the app will stop playing, recently I even had a forced reboot of the device. I have tried playing them on the computer and on my phone and they work just fine. Hope someone has a solution.
shadowlord256 said:
I have purchased some movies from Google play and I am unable to play them on my tablet. Has anyone else had this problem? I had tried both downloading and streaming and I only get the loading circle. Sometimes I will get an error message or the app will stop playing, recently I even had a forced reboot of the device. I have tried playing them on the computer and on my phone and they work just fine. Hope someone has a solution.
Click to expand...
Click to collapse
There are already threads about this, use the search button.
I myself even reported this to Google, as have others.. I went through their entire trouble shooting process, submitted logs, everything.. and they basically gave me the cold shoulder.
They do not care whatsoever and are not offering any fix or estimated fix date. I know several people have gotten refunds when they press the issue with Google but do not expect them to fix the app.
Bottom line is they don't care since there's not enough Tab 2 users.

Note 2 don't plays videos or music

Hi all,
First excuse me if this is not the good forum for this thread, I'm new to this website.
I have a big problem with my Samsung Galaxy Note 2.
It doesn't play any video or music. Not only in a specific app but in every app I tried.
I tried the youtube app, the stock music app, shuttle music player which I usually use, but it also doesn't work when I go to youtube, dailymotion or any video site with the chrome browser. Videos in my facebook news feed won't play too.
When I try to watch a video or listen to music or simply launch an app like youtube for example, the phone becomes so slow that I must close the app. If I manage to click on a video, it just won't start. Generaly the app crash or the phone shut down or restart.
With the vlc app I can see the video but there is no sound.
It really starts to piss me off, I don't understand what's the problem.
Maybe it a software problem, I thought I could do a hard reset.
But it could also be a hardware problem, specifically something in relation with the speaker or the sound system, because yesterday my phone made strange noises and three days ago it fell on the ground.
Any help is welcome. Thank you for everything in advance.
Hi!
The easiest way to solve the following:
1. hard reset.
2. It did not help, then reflash the firmware on the stock, or better service firmware.
3. It did not help, then contact the service, as it is likely unfortunately hard problem.
Sorry for my english, good luck!
Hello, thanks for your help.
I reset the phone and the problem is still here.
But I noticed something interesting.
When I reboot the phone, it works for a while before the problem come back.
But maybe it's just a coincidence, because this morning the speaker made strange noises right before the problem came back. So I'm more and more covinced that it's a hardware issue.
So I think i will take the phone to a repair storé if thé problem doesn't go away by itself.
It's my pleasure.
But if you reflash the device previously, you would advise to try to flash ... Although, if you can carry in service, it is better there.

Google assitant no longer recognizes songs after 8.1

Anyone else have this issue? It will sometimes show songs on lock screen if it recognizes it, but if I ask Google what son is playing I get "I can't identify songs yet." Did a full refresh, and still won't work. Tried my wife's Pixel, and now it's broken too. Worked perfect in 8.0

Google Assistant crashing randomly all the time since Android 12 on Pixel 3a

Since I upgraded to Android 12, Google Assistant is randomly crashing, mostly when asking a location question like "where is the next supermarket". It starts with "I have found severa-" and then just force closes.
I have found out, that opening Google Maps sometimes randomly makes it to work, but then 1-2 days later it starts to crash again. Also activating "ok google" command seems to fix it for a while, I disable it, working, but then some days later it starts to crash again.
Have tried to remove Google app, reinstall Google app, clear Google app data, install Google Beta App, nothing helped.
Here is a list of countless people having the same issue:
https://www.reddit.com/r/GooglePixel/comments/qhjet4
Anyone on here found out how to solve it? Factory reset also doesnt seem to fix it.
This is unbelievable, no official bug ticket so far it seems by Google, that they are even aware about the issue.
I have found out what is causing it and how to solve it. Read my reddit post on here how to fix it, who is affected by it:
https://www.reddit.com/r/GooglePixel/comments/r392xb

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