I have purchased some movies from Google play and I am unable to play them on my tablet. Has anyone else had this problem? I had tried both downloading and streaming and I only get the loading circle. Sometimes I will get an error message or the app will stop playing, recently I even had a forced reboot of the device. I have tried playing them on the computer and on my phone and they work just fine. Hope someone has a solution.
shadowlord256 said:
I have purchased some movies from Google play and I am unable to play them on my tablet. Has anyone else had this problem? I had tried both downloading and streaming and I only get the loading circle. Sometimes I will get an error message or the app will stop playing, recently I even had a forced reboot of the device. I have tried playing them on the computer and on my phone and they work just fine. Hope someone has a solution.
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There are already threads about this, use the search button.
I myself even reported this to Google, as have others.. I went through their entire trouble shooting process, submitted logs, everything.. and they basically gave me the cold shoulder.
They do not care whatsoever and are not offering any fix or estimated fix date. I know several people have gotten refunds when they press the issue with Google but do not expect them to fix the app.
Bottom line is they don't care since there's not enough Tab 2 users.
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I bought two Charges last week, one for me and one for the wife. Both of us have been having similar issues with music and/or ringtones randomly not playing on our phones. My wife has missed several calls because the ringtone that she downloaded from Zedge mysteriously stopped working, so the phone acted as if it were on silent mode. I noticed several instances where I can't listen to music on my phone due to a "Error playing the requested track" error within the Google Music app. At first, I thought my problem was due to the fact that I was trying to stream music that I've uploaded, but I was given the same error when I attempted to listen to music stored directly on the SD card.
Thinking that my problem was due to some weird issue with the Google Music app, I tried to play the music on my SD card from the built-in Music Player app and I was quickly prompted with an unsupported file type error. Rebooting both our phones seems to fix the problem, but I've had to do this at least two to three times on my phone, and once on my wife's. It seems that the problem always comes creeping back without warning.
Neither of our phones are rooted, and nothing else has been done to the phone that I can think of that would cause this issue.
In short, music/ringtones/etc. will randomly stop playing regardless of their source (SD card, downloaded, stream). Since the problem is on both of our phones, I'm guessing that this is a common issue on all Droid Charges.
Has anybody else experienced this issue? What are your recommendations on fixing it? Should I just take the phones back to Best Buy and get replacements?
=Edit=
Okay...something is definitely up. I just went to watch a video on the YouTube app, and saw no video. I tried other videos and got the same result. Sure enough, I tried to listen to some music and was given the above mentioned error. What the hell?
I would take them back to Best Buy. Ive never heard of this problem. And if youtube is not playing then there seems to be and underlying problem.
I was having this same problem every so often, typically after having the phone on for a few days without turning it off. I am rooted an running a custom ROM so I thought it might have something to do with that, but obviously that is not the case. I turn my phone off whenever I charge it at night and have not had the problem since doing that. Long story short, I would return the phone if you can, but just turning the phone off and then back on (not rebooting) has fixed the problem for me every time.
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
Yankees368 said:
Try uninstalling the official twitter app if you have it, reboot, and try again. That usually solves that.
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Where did you hear about this?
Karma Elite said:
Where did you hear about this?
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Did that solve the issue for you?
http://www.google.com/support/forum/p/youtube/thread?tid=3ef52f711434ba6d&hl=en
Lately, I have seen that when I access the Windows Store, I can browse and dive into app details, reviews etc. However, when I try to buy/install, it seems like it is working and it eventually comes up with "something went wrong, can't access store right now".
Also, because of this, I don't see app updates.
A reboot seems to fix this. Most of the times, as soon as I reboot, I see several updates available for apps that I have installed. But it's hard to know when the store is not working except when I try to buy something.
Anybody else have this problem? Fixes?
I've had a good hunt around both the xda forums, and the internet, hoping I could solve this problem without troubling anyone else, but that doesn't seem to be the case.
I have a Samsung Galaxy Y running 2.3.6 and rooted. I was recently having some issues where I'd get an alert saying "Insufficient Internal Memory", I cleared just about every app out, and was still getting the error, so, in a last ditch effort, did a factory reset. The reset went fine, but for one problem.
The Google Marketplace app wouldn't update to Google Play, and I was unable to download or update apps. After trying all the usual solutions, such as clearing the cache and simply waiting, I got a friend to upload the .apk for their Play Store, which was the latest version and running without an issue. I then installed this .apk, rebooted, and found that the app had technically installed, but the icon was completely blank, the only evidence of it was in Settings>Apps. After three reboots it eventually showed an icon for the Play Store in my app drawer. However when tap it, it starts to open, freezes, quickly flashes an error message, and then closes. The error message isn't on screen long enough to read, but I think I can get the words "Sorry!" and "Procedure".
I'm at a loss as to what to do now. Anyone out there who knows the ins and outs of Android better than me, have any idea?
Just wondering if anyone has any ideas?
What do u really need update to Google play from market?
I always uninstall the update of market to play,. Market is better...
So let mobile on its own upload the martket,dont do manually if u need play...
Then it may be solved,i think...
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This issue has just started happening to me over the past 2-3 days, and I cannot figure out a permanent fix for it! Let me start by saying that my OPO is not rooted, and the only updates to the ROM have been the official ones that have been released (I'm currently on CM version 11.0-XNPH44S). Every time I attempt to open the Play Store, it crashes immediately afterward with the "unfortunately google play store has stopped" error. I looked at the error report and it states : [CRASH] com.android.vending threw java.lang.IllegalArguementException as the subject then the first line of the content reads: "java.lang.illegalarguementexception: view android.widget.listview{41ab7730 VFED.VC. .F...... 0,0-1080,1845 #7f0a02dd app:id/play_drawer_list} is not a drawer".
I know nothing about Java, so I have no idea what this means, and there are 18 lines of equally incomprehensible text after that. I've tried clearing the data, cache, etc. from the app with no change. The only thing that works is when I uninstall the updates, taking the Play Store back to v. 4.9.13. However, in almost all cases it auto-updates immediately back to 5.1.1, so I'm still not able to use it. I read somewhere about disabling the background data usage in settings, but then you're not allowed to download anything from the store.
Is anyone else having the same issue, or can you suggest an idea as to how to fix it without my rooting the device and having to back up the nearly 700 apps I have on it? TYSM in advance!
sternrulez said:
This issue has just started happening to me over the past 2-3 days, and I cannot figure out a permanent fix for it! Let me start by saying that my OPO is not rooted, and the only updates to the ROM have been the official ones that have been released (I'm currently on CM version 11.0-XNPH44S). Every time I attempt to open the Play Store, it crashes immediately afterward with the "unfortunately google play store has stopped" error. I looked at the error report and it states : [CRASH] com.android.vending threw java.lang.IllegalArguementException as the subject then the first line of the content reads: "java.lang.illegalarguementexception: view android.widget.listview{41ab7730 VFED.VC. .F...... 0,0-1080,1845 #7f0a02dd app:id/play_drawer_list} is not a drawer".
I know nothing about Java, so I have no idea what this means, and there are 18 lines of equally incomprehensible text after that. I've tried clearing the data, cache, etc. from the app with no change. The only thing that works is when I uninstall the updates, taking the Play Store back to v. 4.9.13. However, in almost all cases it auto-updates immediately back to 5.1.1, so I'm still not able to use it. I read somewhere about disabling the background data usage in settings, but then you're not allowed to download anything from the store.
Is anyone else having the same issue, or can you suggest an idea as to how to fix it without my rooting the device and having to back up the nearly 700 apps I have on it? TYSM in advance!
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Hallo ,
I have exactly the same problem and fail to solve,If anyone can help I would be grateful !
Same problem here, any fix yet?
Hey guys. So, I got my BPXL about a week ago, and I instantly loved it. The first thing I did was reinstall all apps from my previous phone. All 180 apps. No issues (except for the -504 problems). Two days ago, I was prompted by the Play Store about some updates. I told my phone to update all apps automatically, but there was a list of about ten items that needed to be updated. "okay, whatever." So I initiated the downloads. About two hours later, I realized that in the notification drawer, the download for the very first app in that list was appearing as paused. Return to the Google Play Store, see what's up, and the download bar is just running running running, but never actually showing any download progress. Paused them all, tried to run them one at a time, same problem. Tried to install a new app, same problem. Tried all of Google's troubleshooting steps, same problem. Here's where it gets real fun: Performed factory reset of phone, same problem. Acquired replacement phone from Amazon, SAME PROBLEM.
Apps can be downloaded and installed from the Amazon Appstore, but Amazon's app market couldn't hold a candle to the Google Play Store. I'm totally at the end of my rope. Google doesn't know what to do, Blu doesn't know what to do, and I have no idea what to do. I have no idea what is causing these issues. Anybody had anything similar happen and know what to do?
New here but I've had my Pure XL since December. I've been having the same issue for about a week or so. The only thing I've found that works is to cancel the updates, turn off Wi-Fi and start downloading them again. Of course that uses a lot of data, so it's not really an ideal solution..
and the download bar is just running running running said:
Dear friend i got the same problem. But i was very confused when I when to other WIFI location and suddenly the downloads start working....I change my originally router and seens to fix that..don't know why... but it never happen again...
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I actually just got off the phone with Blu CS, and it seems that this issue is common enough that they're rushing out a patch to try and fix it. There's a lot of other broken stuff I hope they patch over too, but in the meantime, being able to download off of Google Play would be a big step forward.
So there it is. Anybody experiencing the issue, wait. That's what they told me, that's all we can do.
Received an OTA update today that appears to have resolved the play store issue.
Blu Pure XL pause download problem *Easy Bypass*
I recently bought a Blu Pure XL, shortly after I rooted it no problem, then I had the store error that everyone else is talking about and people say there was an update released to fix it. Unfortunately when I try to start the OTA says my system is damaged so I downloaded the app: DataEye to see what processes use the internet while downloading and long story short when the download says paused open Dataeye and Toggle data saving mode on then off! Fixes every download that pauses hope this helps!
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
emailtome said:
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
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Here you go: http://www.mediafire.com/download/jw64ws9u8ttq8m7/update.zip
Happy Updating!
Can you tell me how to install this update ? I downloaded it, but didn't see any instructions on how to update it. Thanks.
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
ted073 said:
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
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This step fixed the issue for me. Thanks!!
Download and install downloadprovider.apk and downloadproviderui.apk from the url above.