hi everybody,
i don't know if i'm the only one, but my XZ usb port has something inside (like bent pin on the right side) every time i plug in the charger it feels like it's not well plugged, also, if i move it gets loose easily.
i was looking inside the port, and i kinda noticed a metal pin bent inside preventing the usb to connect firmly.
i had to use macro-lens and LED light to zoom in and take pictures.. so hard to see inside the port.
is it possible to fix it, like pull it back to it's place with a tweezers?
please check the attached pictures
thanks for the suggestion and help.
omg i cant believe that there is another guy with identical problem...i also have this isuue on my 10 day old XZ....usb port feels like its half broken and very loose also it makes bad clicking sound when u plug the cable and also when u plug it when the screen is on it also blinks a bright with light on the screen where the usb is positioned...This is definetly a design or counstruction fail. Im taking it today to waranty and also im quite pissed off by this xperias...my last good one without a single issue was xperia Z2 after that everything is a banana
Same here, phone is 6 days old
lol so that must be definetly a construction fail...what a shame Sony...i went to Sony service and i told them about this wierd issue and they somehow didnt want to believe it but when i showed them they were surprised.will see what will they do ...ill let u know guys...but i actualy dont believe that they will be able to fix that cuz even if they replace my phone or just the usb port ,still i think that its a design fail,,,usb port is simply made to badly...very loose and its not robust or sturdy enough cuz after few times pluging in and out the usb breaks fast. cheers
I've never had an Android phone where the USB port didn't feel dodgy. Apple's Lightning connector is way,way better. Having said that, my XZ charge cable wobbles about a bit but it clicks in place and charges with no issue. The phone is 4 months old and gets charged twice per day.
I had the same issue around the same time but couldn't find a thread for it. I think mine was caused by putting my phone on charge sideways on my desk, so the cable was bending from the phone to go off of my desk. The cable didn't go all the way in, it had to be forced in and then it was loose so it'd just fall out the moment you touched the phone. I had purchased mine from Sony on Amazon so I contacted Amazon, they sent me a new one the next day. My issue with this one is the phone has just bent itself slightly so it's no longer flat on the desk, it's more like a wobbly table. Possibly by me putting it in my back pocket for 1 minute to walk to the toilet with it.
Brinneh said:
I had the same issue around the same time but couldn't find a thread for it. I think mine was caused by putting my phone on charge sideways on my desk, so the cable was bending from the phone to go off of my desk. The cable didn't go all the way in, it had to be forced in and then it was loose so it'd just fall out the moment you touched the phone. I had purchased mine from Sony on Amazon so I contacted Amazon, they sent me a new one the next day. My issue with this one is the phone has just bent itself slightly so it's no longer flat on the desk, it's more like a wobbly table. Possibly by me putting it in my back pocket for 1 minute to walk to the toilet with it.
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hi..ill share u the same experiance i had...i bought a new XZ and after 10 days of usage i noticed that the phone is a banana(bent) and also i had wobbly usb port very loose feeling...so i went to Sony and they sad that this is normal and that i suposably dont know how to plug this new type of usb OMG i sad( what a patetic answer) ... so when we talked about phone beeing bent and its a new one he sad that he noticed that but cant do anything cuz this wont go under waranty LOL of course it wont dumbass they will say that i bend it and its a physical damage....so i sad to myself ok Sony u scammed me this time but u definetly wont for a second time....so after a month of usage now my xz is solid strait like a laser no banana design anymore LOL how that happend i dont know.all i can do is guesing and it probably stratend it self by overheating and cooling(expanding and straching).thats all i can say about XZ, but afterall its a very good solid performer and design is far better than any Sansung ,Apple or LG phones.cheers guys
Same problem here... Disapointed by the cable attachement to the phone....
And the clicking sound is weird.
hey guys just to let u know something if u noticed that ur usb port is bending while ur pluging it in it is because of bad design for sure but i also noticed that its my fault when it comes to that clicking sound when u plug it because i pushed cable to hard and it made that sound click....but if i plug it gently no bending or clicks and usb stays quite firmly.so yea they made bad usb port but they wont admit that mistake and also they will say to u that until the phone is working by manufacturers condition there is nothing wrong with it.my next phone will definetly have a deep usb precheck
Related
I had to jump over some stupid fence today at my work (didn't want to go all the way around), so i asked my friend to hold my universal while i jumped.
maybe i should have held it myself, because the universal slipped from her hands, and fell down the 3 story building, hitting many many stairs on the way down.
from a first glance i thought its the end of my beautiful relationship with my uni.
but actually after opening it up and checking its insides - it looks pretty okay! nothing seems to be broken or loose...
the problem is: is won't even start. so im trying to discover where malfunction is.
i've tried:
Switching batteries
Plugging it in to a power source (computer / wall)
Dismantling body and screen, tightening all of the connectors
Bootloader mode - not showing anything
Connecting with MTTY - but i can't even get it to connect
Turned on, waited for 5 mins and called it to see if it'll ring (to eliminate screen problems) - forwards to voicemail
Nothing worked, the screen is always blank.
when i plug in a power source, a red light flashes REALLY quickly, and then goes off, after that nothing happens.
the only thing that gave me a clue its still alive somewhere inside - when i plugged it to my computer, windows alerted me i plugged in an unknown device, even when i tried to put it in BL and connect again.
Does anyone have a clue what i can do next to find where the problem lies, and bring my love back to life???
please, i need help on this.
Mine fell a few feet from my hand to the (concrete) floor and was the same - no signs of trauma but completely dead, aside from a light when connected to the charger.
I think the damage will be to the mainboard, so it's a either a case of getting a new board and fitting it, or buying another universal and selling the dead one for parts. I opted for the latter.
My Condolences!! as long you can not find some lose cable or what so ever I believe you will not able to bring your "love" back to alive.
After connecting to your Computer RED light and Your computer doesn't recognize the Device indicates major issue.
Unless you have someone that can work with JTAG. http://forum.xda-developers.com/showthread.php?t=309291
hehe, thanx for your replies.
i don't know anyone who deals with jtag, but maybe it'll be a good idea to look for a private repair lab which works with jtag.
i guess for a small amount of money they could help me find the problematic part.
i wanted to avoid sending it over to a some random repair lab, because they might turn out as just some amatures and tell me that the whole main board needs to be replaced, instead of a specific part...
so i'll start with some searching
anyone else have any more suggestions?
mine fell from my pocket and red led pops up only when connected to the charger.. i sent it to ppctechs.. they put it under the infrared oven and nothing happened, so its not lose solder nor connectors nor nothing.. its the mainboard, its hard for it to be replaced as far as component level goes.. but who knows.. personally i think just sell it for parts.. sorry, thats what i did and boutght a new one off ebay for 400
good luck and sorry to hear that..
Am I allowed to cry on this forum ????
One request to Modes... Shall we have a crying smily(?)
To start off I have had my B50 TF for about 4 months now and I have liked it and it does everything I need it to do.. I am now at college and it does a great job as a note taking and entertainment device.
How ever I was never 100% happy with mine as I has 2 dead pixels from the start, some minor light bleed and a few specs of dust under the screen.. I also have a keyboard that has the serious battery drain issue.. However I was so happy about having it that I didnt want to RMA the TF or the dock and have to wait until others came into stock..
Now for the sad story.. about 2 weeks ago I came into my girl friends dorm room and she had a sad puppy type of face on and she was almost in tears.. I finally got out of her that she accidently caught my charging cable hooked up to my TF and Dock and it fell about 2 feet onto a metal lamp and put a few decient sized scratches on the back of the TF.. I told her its fine and It booted up and worked fine so I was not worried about it at all.. and it work perfect after that for about a week.. Then I turned it on about a week later and the screen started flickering with blue lines all over and then I kinda shook it around a little and pressed the on/off button a few times and it was fine.. then today (about a week after the weird screen flicker) I walk into my Anthropology class and grab the TF and dock and I try and turn it on and it wont turn on.. Which is weird because I always plug it in on my night stand every night.. I just assumed my Asus charger got unplugged and after class plugged just the TF in for 8 hours.. Then I pull it off the charger for Comp Sci class and It wont turn on then either.. I will hold the power button down for 15 sec and then let go and all I hear is a little "click" that is the sound of it trying to turn on.. No screen animations, no black light, no sounds other then the click
I am devastated as I have entire class notes on there and also that was my everyday computer that I dumped allot of hard earned cash into. And when I told my girl that it wasnt turning on she felt so bad and was on the brink of a major emotional breakdown.. Its not the end of the world for me, but damn I am going to be devastated if $400 just went down the drain..
Anyone have any words of advice or any last efforts I could try? I guess if all else fails, I will be waiting for the TF2 to come out and hopefully it will still work with my dock..
Thanks everyone,
Nick
EDIT: I have HDMI out and have torn the TF apart and cant seam to track down the connection to the Screen form the board to make sure it is not a loose connection.. I am hoping something came loose and the screen is not FUBAR.. I dont thing the screen is dead though.. It was fine for 2 weeks after the drop, i would have thought that it would have been dead right away if the screen was dead..
The lcd cord might be loose in there. Open it up and tighten it.
goodintentions said:
The lcd cord might be loose in there. Open it up and tighten it.
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I was thinking it was the screen ribbon cable but when there is no HDMI out either I was starting to think other wise..
Edit: Thank you for the Edit.. It just was not funny at the time..
Wow, feeling possessive there aren't we.
No hdmi out. That's a problem. I'm still convinced something is loose in there. You got nothing to lose. Open it up and try to tighten things up.
It would have been maybe a little funny if she was not in tears when she found out she broke my tablet with a ton of my school stuff on it and my most used piece of technology..
I will try and open it up eventually.. I am at school so I dont have any of my Tech tools.. I am going to have to either buy some or wait a few weeks till I go home..
Edit: My Computer will recognize it when I plug the TF In and unplug it.. Just I cant do anything with it.. I just hear the Windows sounds..
I am with goodintentions, a connector has come loose somewhere.
Update.. I have HDMI out and I opened up my TF and I couldnt find anything leading to the screen that was loose, but I didnt really know my way around that well.. Anyways, HDMI out works, but no screen still..
swan3609 said:
Update.. I have HDMI out and I opened up my TF and I couldnt find anything leading to the screen that was loose, but I didnt really know my way around that well.. Anyways, HDMI out works, but no screen still..
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Haha, keep trying. Try not to damage it too much while playing with the insides. LOL
goodintentions said:
Haha, keep trying. Try not to damage it too much while playing with the insides. LOL
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I have HDMI out.. the Digitizer works fine and I can connect it to the dock and the touchpad works as it should and everything else works find and seams fine.. I just cant find the connection to the Screen to see if its the connection of if I broke the screen.. I am going to the tear down thread to ask for help..
Well, this isn't the best place to ask, but I'm not sure where else to do so. Somehow I managed to drop my phone (onto a carpeted floor from not quite a full standing height, not concrete or anything) and it landed right on the bottom I think. I can't see any signs of damage anywhere at all -- I even pulled out the screws and looked at the PCB itself and I just can't see anything obvious at all. Unfortunately, something obviously is wrong all the same. It simply will not charge at all most of the time, though seemingly randomly on a whim when I connect it sometimes it will. I'm afraid even to touch it once it finally does as just moving the cable around seems to be enough to make it stop sometimes (whereas at some other times I can move it around a lot and everything and it still stays connected.) Last night it decided not to even charge even though the LED indicator and the icon showed that it was connected. What's more, I can no longer use the USB OTG capability to plug in USB drives, other devices, and etc (which I used for diagnostics, repairs, and etc of other things on the go.) I have multiple batteries and external chargers, so this isn't completely fatal but it means:
A. I can't keep it from running the batteries down in the first place (which means larger wear and tear on the batteries long-term since they are discharged further before charging.)
B. Since it's like this it means generally speaking it's not as ready for a fully day of use since it's starting the day with less than 100% charge before I even leave for work every time now.
C. I really did use the USB OTG feature and have already been missing it. It's not as fatal as devices like my Nexus 7 (since that lacks a MicroSDHC card reader to supplement its internal storage whereas this has one) but very annoying at least.
D. I really really miss being able to use a phone dock! I was docking it in my car to keep it at least semi-charged and to output a line output to my car stereo system. It's kind of a pain having to change the volume back and forth between headphones and line output (since a line output really needs the full volume) and obviously it uses more power while playing than just sitting quietly in a pocket anyway. I also liked the way in the dock it wouldn't completely shut off the screen, just go into a really low power mode where it had a faded clock (might be a CM10.1 feature, but nice wherever it came from) and I could just touch it to get back to the player controls.
At first I thought it was just loose, so I tried putting a very thin piece of plastic in the top part of the connector so the connection is extremely tight which fooled me at first by pretending to work really well for a while, but then after a while it just did the same stuff all over again (so it was just doing that thing where it works fine for a little while even when I move the cord around.) I just can't see what could possibly be the problem though because if there is any damage anywhere I'm just not seeing it. I really don't see how the connector could have been damaged anyway since it more or less landed straight on the middle of the bottom (and that ring that goes around the side should have absorbed the shock) but with no cracks on the PCB or anything that I can at all see I can't imagine what else it might be -- plus a few times when it decided to charge it was just sitting flat not being touched and suddenly started working randomly. It really is like it just works on a whim here...
So I'm wondering: just how screwed am I here? I don't have any sort of drop insurance -- I've never dropped a phone in a way that damaged it before -- and I don't think there's any way I could afford the ridiculous amounts they'd surely want for a repair (not to mention that for a while I'd have no phone at all if I did that...) I thought about changing out the connector myself (I see one on Amazon for $8 which is ridiculous, but obviously it has to be the exact same connector) but I'm not terribly confident about desoldering and resoldering something with such small connectors as it is and that one is hard to get to anyway. Besides which, I'm not convinced it is the connector even if I can't see what else it could possibly be. What could possibly be causing it to be quite so random about this? Is there any way at all I can fix this myself, or is this something where the only way of ever getting it fixed would be to take it in for repair at extreme cost (and no phone for a while too)? Anyone have any idea what it might cost for such a repair?
Well I'm sure you noticed the metal charging usb port that is connected to the circuit board.
It sounds to me that it may have broke free a little bit and not making a solid connection.
First thing I would do is try some one else's charger and see if it works ( Just in case)
Then If that failed I would take apart the phone and inspect the connector.
Ten screws on the back plastic and one little black one on the circuit board.
Next you pop off the ribbon connectors and finally pop off the wire connector that runs along the right side of your phone when laying face down,
Double check all connectors and remove circuit board carefully.
Now you will be free to inspect connector
For all you know. Pushing it down with some pressure on the thumb may give you the connection you need again and you should be good to go.
But you really need to see what's broken before you go to fix it.
Good luck. Pm me if you need further help
Well, like I said, I opened it up and I just can't find any signs of damage to the connector or the board. Also, if you look at the SGS3, the connector is actually inside the casing somewhat, so really I don't see how it could have bee damaged anyway -- I'm just not sure what else it could be since, as I said, I also couldn't find any cracks in the PCB or anything.
Oh, and I've used four different chargers and at least three different cables. One charger and cable is the OEM set for the SGS3 and another is the OEM set for the Nexus 7 (which is probably a decent amount more more power hungry.)
Nazo said:
Well, this isn't the best place to ask, but I'm not sure where else to do so. Somehow I managed to drop my phone (onto a carpeted floor from not quite a full standing height, not concrete or anything) and it landed right on the bottom I think. I can't see any signs of damage anywhere at all -- I even pulled out the screws and looked at the PCB itself and I just can't see anything obvious at all. Unfortunately, something obviously is wrong all the same. It simply will not charge at all most of the time, though seemingly randomly on a whim when I connect it sometimes it will. I'm afraid even to touch it once it finally does as just moving the cable around seems to be enough to make it stop sometimes (whereas at some other times I can move it around a lot and everything and it still stays connected.) Last night it decided not to even charge even though the LED indicator and the icon showed that it was connected. What's more, I can no longer use the USB OTG capability to plug in USB drives, other devices, and etc (which I used for diagnostics, repairs, and etc of other things on the go.) I have multiple batteries and external chargers, so this isn't completely fatal but it means:
A. I can't keep it from running the batteries down in the first place (which means larger wear and tear on the batteries long-term since they are discharged further before charging.)
B. Since it's like this it means generally speaking it's not as ready for a fully day of use since it's starting the day with less than 100% charge before I even leave for work every time now.
C. I really did use the USB OTG feature and have already been missing it. It's not as fatal as devices like my Nexus 7 (since that lacks a MicroSDHC card reader to supplement its internal storage whereas this has one) but very annoying at least.
D. I really really miss being able to use a phone dock! I was docking it in my car to keep it at least semi-charged and to output a line output to my car stereo system. It's kind of a pain having to change the volume back and forth between headphones and line output (since a line output really needs the full volume) and obviously it uses more power while playing than just sitting quietly in a pocket anyway. I also liked the way in the dock it wouldn't completely shut off the screen, just go into a really low power mode where it had a faded clock (might be a CM10.1 feature, but nice wherever it came from) and I could just touch it to get back to the player controls.
At first I thought it was just loose, so I tried putting a very thin piece of plastic in the top part of the connector so the connection is extremely tight which fooled me at first by pretending to work really well for a while, but then after a while it just did the same stuff all over again (so it was just doing that thing where it works fine for a little while even when I move the cord around.) I just can't see what could possibly be the problem though because if there is any damage anywhere I'm just not seeing it. I really don't see how the connector could have been damaged anyway since it more or less landed straight on the middle of the bottom (and that ring that goes around the side should have absorbed the shock) but with no cracks on the PCB or anything that I can at all see I can't imagine what else it might be -- plus a few times when it decided to charge it was just sitting flat not being touched and suddenly started working randomly. It really is like it just works on a whim here...
So I'm wondering: just how screwed am I here? I don't have any sort of drop insurance -- I've never dropped a phone in a way that damaged it before -- and I don't think there's any way I could afford the ridiculous amounts they'd surely want for a repair (not to mention that for a while I'd have no phone at all if I did that...) I thought about changing out the connector myself (I see one on Amazon for $8 which is ridiculous, but obviously it has to be the exact same connector) but I'm not terribly confident about desoldering and resoldering something with such small connectors as it is and that one is hard to get to anyway. Besides which, I'm not convinced it is the connector even if I can't see what else it could possibly be. What could possibly be causing it to be quite so random about this? Is there any way at all I can fix this myself, or is this something where the only way of ever getting it fixed would be to take it in for repair at extreme cost (and no phone for a while too)? Anyone have any idea what it might cost for such a repair?
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You might as well try it yourself THEN go somewhere if it doesn't work out. I wouldn't think if things go horribly wrong that you'd do damage that isn't reversible, and if there was damage it would likely be just to that $8 piece.
You sound like a knowledgeable guy though, so I'd give it a shot.
Sent from my SCH-I535 using xda app-developers app
The thing is, I don't really want to spend the $8 (I'm getting pretty broke) and have to try to desolder then resolder those tiny contacts on a board I'm not even entirely sure how to safely get out possibly messing something else up along the way when I'm not convinced it is the connector (and obviously if I messed something else up along the way I could make things a lot worse -- for instance, breaking it entirely...) Things that should make it work if it were (jiggling and shaking it for instance) don't seem to and then some things that should work don't (for example, last night I disconnected the phone from one charger and connected it to another while it was at least pretending to work and it stopped even though the connector part didn't get moved at all.)
That's my real concern in the end. If it's not the connector, what is it? I'm not 100% confident about trying to replace it myself as it is, but if it's not that the time, money, and effort would be wasted...
Well that's that. The problem, as I feared, was more fundamental (which is part of what I was asking here.) I plugged in something last night and it just shut off. I checked all over and couldn't find shorts or anything to explain it. Even after leaving the battery out overnight it still won't come on. Clearly the problem was much more fundamental than it seemed. Regardless, the question of the connector is moot now. EDIT: It might have been caused by the connector after all. It seems like there are pins at the back that either are loose or were knocked loose by the fall. I THINK one of them was touching another causing a short. Unfortunately, it's too late to discover that now as either way the damage is already done and it no longer works even after I got them straightened out.
Hello!
I thought maybe someone with more knowledge about electronica can maybe suggest what i can do with this very small problem..
I was repairing an acer aconia one 10.They told me it charged, screen showed that..But the battery drained instead it charged.
I thought maybe something with the usb port, it looked loose.Opened tablet and after i lifted the motherboard i saw indeed one points of the usb housing was loss.But contact points/pins where good.But in the case itself there was a very small square block, what supposed to be connecting d-/d+.
It is in good condition but i cant figure out any more what side supposed to be where.All the contact points are good, came loose from the board but i don't have a ''footprint'' any more..
I read a lot yesterday if i first could discover what it is and what it does.It seems to be doing something what triggers maybe the charging in an higher current.Without it, so with loose D-/D+ i read somewhere it then cannot talk how to charge the tablet, and could even drain the battery...
And that D-/D+ gets short cut to trigger that.
My question is, this little thing must have an front and back i think, but how to see that.Tablet works with another battery..But how to fix this charging problem, what would you guys suggest.I can solder it back, what's the risk.Or solution to trigger the charging, i asked them and they dont need an working usb port, as long it can charge it.Shortcut it, ...I dont know..
Here an vid where you could see the small component behind the usb port.
https://youtu.be/SrVVh35Ee3U
Thanks ahead!
Scorp.
So I was using my Photon Q as usual, had a sick new CM11 install I was playing with for the last week or so, and all was good. I pulled it out of my pocket before I took a shower to check the time and nothing. The keyboard would open when slid out, and it even buzzed when i force restarted it. The backlight turns on for a few seconds when turning it on but other than that, no dice, it turns right off. HDMI out is doing nothing either. It is detected by my computer and otherwise acts like everything is normal. I didn't drop it, it was just in my pocket and a little warm, but it was really just the usual "pocket" warmth. What the **** happened? I can't even tear it open to check because one of the inner screws is stripped : (
EDIT: Can't boot into fastboot or anything manually, connections look good, this is so annoyingly random, and this is the first motorola device to just fail on me without reason...
EDIT EDIT: Died in my drawer last night, plugged it in and the green LED turned on, but shortly after it turned off and and now I am back to exactly where I was before.
Answer: So As you can see from the replies below I am most likely dealing with a broken flex cable to the front panel. I am gonna save up for an un-modded replacement and just swap motherboards. I gutted my current Photon Q and am storing all the parts in bubble wrap, with the motherboard delicately wrapped in paper (less friction, it's sim modded and those exposed copper wires just seem so fragile)
@CornholioGSM I ping you because you are the main Photon Q guys and one of the few still really active, you have seen this phone inside out, any ideas???
EDIT: I checked all the connection after tearing away plastic, it's all good looking. I don't understand wtf happened...
It's usually an issue with the flex (ribbon) cable... all I can say is make very sure that cable is still properly connected.
Good luck.
One of my Photons had a dead display while another had an apparently dead display because the broken flat cable.
Hard to say which one is the culprit w/o a close visual inspection to the flat cable, and even in that case a flat cable apparently in good shape can have one or more broken lines.
BTW a LCD panel can theoretically last for decades, while the cable has a finite number of sliding operations, so the latter is more likely to be the culprit.
Possibly your best option is to get a cheap unmodded PQ from the USA, and replace the whole screen assembly w/o further investigations. Less risk to damage something, way less time needed for the transplant, and possibly even the cheaper option.
The Solutor said:
One of my Photons had a dead display while another had an apparently dead display because the broken flat cable.
Hard to say which one is the culprit w/o a close visual inspection to the flat cable, and even in that case a flat cable apparently in good shape can have one or more broken lines.
BTW a LCD panel can theoretically last for decades, while the cable has a finite number of sliding operations, so the latter is more likely to be the culprit.
Possibly your best option is to get a cheap unmodded PQ from the USA, and replace the whole screen assembly w/o further investigations. Less risk to damage something, way less time needed for the transplant, and possibly even the cheaper option.
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Click to collapse
Thanks, I'll probably use whatever money I get from my Nexus 5 sale for a replacement Photon Q (un modded). Mine is beat up from a recent camping trip, scratches all over, I need this anyway. Worst case I have myself a sweet new music player. For now I am using a Galaxy Nexus, which I love, but I miss the Sailfish OS support.