Related
I am using Samsung Galaxy S2 unrooted (bought in India). The phone behaved properly for 2 weeks and then started giving these issues.
1. Switching Off does not really switch-off the phone. A battery symbol comes similar to the one that comes if you are charging once the phone is switched-off. However, there is also an exclamation mark (more like a thermometer) which blinks. There is no charger or USB connected.
From the above state, you cannot switch - off / on the phone unless you plug in the power adapter / USB.
2. I have noticed that while that even when USB Charger is attached, the Battery Status (Menu-> Settings-> About Phone->Status) shows "Charging(AC)".
3. A related problem to the above may be the fact that "Samsung Kies" does not start when you plug in the USB cable with the computer. The phone does not even connect to the computer via USB mode (allowing USB debugging). I have re-installed Kies / USB connectivity drivers for my PC (Win XP) a couple of times and see no change in the behaviour.
4. When charging is removed, the battery health using Z-Device Test (3rd party software) shows "Over Voltage".
I am not sure if anybody else has seen similar problems. Appreciate any help.
I have exactly the same problem. I will go with my SGS2 at the warranty this week.
Me too having same problem... Guyzzz please help us...
please do reply..
Please give some solution to the problem..
Same freaking problem here...
the battery doesnt even charge full.. it goes up to 70% and shows its completely charged..
then it drains fast too..
someone please find a hardware or software DIY fix for it...
Same problem here... I can't believe this is happening after less than a month of buying it.
I've been reading through different forums and some people got it fixed by cleaning the usb port:
go to androidforums and paste this in the URL.
samsung-galaxy-s2-international/377331-spurious-battery-temperature-warning-2.html
xdadevelopers won't let me post url's since I'm still too much of a n00b.
Here is a quote from the forum if the link does not work:
Anybody still having difficulties with this and finding this thread, go down the clean-it-yourself route. Worked for me. You will need: some isopropyl alcohol (disk cleaner), wooden toothpicks, some compressed air.
First things, remove the battery, sd and sim card.
Soak the tips of a couple of toothpicks in the isopropyl. then use them to carefully scrape the top 'tongue' in the port, the bit nearest the screen. you'll notice the toothpick gets quite dirty. Do this a few times with fresh toothpicks (or cut ff the dirty bit with sharp scissors).
Once the toothpicks aren't getting dirty any more, gently ease the tongue up, towards the screen a little, don't force it too much.
Use the compressed air to give it a good blow and leave it to dry for a while.
Its solved my problems, Battery Monitor Widget recognises that the usb is unplugged properly and no more warning triangles or poor battery performance. The phone, also gained an extra 20% of battery out of it.
Click to expand...
Click to collapse
Credit goes to user andycorps from androidforums.
I hope this helps someone else, mine is still not working.
Update:
I've been constantly cleaning the USB port very carefully. Behavior has changed in several ways. The port is still acting crazy, sometimes if I turn it off, the phone will boot up by itself, BUT...
I had it recognized by my laptop a couple of minutes ago and able to move files from and into it. Just as if everything was fine.
It came down again because of the crazy behavior of the port.
I would undoubtedly say that this is a hardware issue. I'll go buy some pressured air today to blow the port and make sure it's clean and dry.
Had the exact same issue
In Addition to battery drain, unexpected MTP app pop apps with USB connecting sound (that could go on and on for minutes). and not being able to connect USB mass storage (PC complains on device malfunction...)
After reading quite a lot forums I found out that this is a well known issue (at least for the users). I called samsung they didn't want to take any liability for the issue, and even worse they said my device is non-US device, thus I can't get support even if I wanted to pay for it.
I figured it is a HW issue, and did a little study on what replacement part are being sold on the market, short analysis showed display (well that is true for most devices, cause we tend to break them, ain't we?) and USB PCB. the latest matched my suspicion on USB HW defect. I bought the PCB for 7$ replaced it and tadam: that fixed my phone.
Samsung should check themselves, people pay 600$ for the device, if there is a manufacturing issue, they should recall and fix, just like big companies do, just like Intel did with Pentium and just like Toyota did with braking systems. nevertheless they should find an arrangement to give their customers service anytime everywhere! or better make their products not requiring service
and the problem is...
i have the exact same issue, and when i contacted samsung about it not only they did not took any liability on this matter, but they said that the warranty was voided because they found sodium residue on the usb port at the bottom of the phone, and for those of you who do no know sodium = salt = sweat, so according to samsung i voided the warranty on my gs2 because my hands sweat. not only is this complete nonsense because it is an exposed micro usb port but because this will be in contact with sweaty hands when you are holding the phone in landscape mode, so after i did some research about this problem i found that the issue is not only that the usb port is exposed but that the usb flexor and the port that it connects to are very lo quality cooper(which should be gold plated) and can very easily have corrosion problems, so the solution is to clean the usb port if detected early, but if you have been having the issue for a long time like me you need to change the usb port, flexor and the port that the flexor connects aka "the usb chip", as well as the battery since having over voltage on a battery for an extended period of time can ruin it.
Well, this isn't the best place to ask, but I'm not sure where else to do so. Somehow I managed to drop my phone (onto a carpeted floor from not quite a full standing height, not concrete or anything) and it landed right on the bottom I think. I can't see any signs of damage anywhere at all -- I even pulled out the screws and looked at the PCB itself and I just can't see anything obvious at all. Unfortunately, something obviously is wrong all the same. It simply will not charge at all most of the time, though seemingly randomly on a whim when I connect it sometimes it will. I'm afraid even to touch it once it finally does as just moving the cable around seems to be enough to make it stop sometimes (whereas at some other times I can move it around a lot and everything and it still stays connected.) Last night it decided not to even charge even though the LED indicator and the icon showed that it was connected. What's more, I can no longer use the USB OTG capability to plug in USB drives, other devices, and etc (which I used for diagnostics, repairs, and etc of other things on the go.) I have multiple batteries and external chargers, so this isn't completely fatal but it means:
A. I can't keep it from running the batteries down in the first place (which means larger wear and tear on the batteries long-term since they are discharged further before charging.)
B. Since it's like this it means generally speaking it's not as ready for a fully day of use since it's starting the day with less than 100% charge before I even leave for work every time now.
C. I really did use the USB OTG feature and have already been missing it. It's not as fatal as devices like my Nexus 7 (since that lacks a MicroSDHC card reader to supplement its internal storage whereas this has one) but very annoying at least.
D. I really really miss being able to use a phone dock! I was docking it in my car to keep it at least semi-charged and to output a line output to my car stereo system. It's kind of a pain having to change the volume back and forth between headphones and line output (since a line output really needs the full volume) and obviously it uses more power while playing than just sitting quietly in a pocket anyway. I also liked the way in the dock it wouldn't completely shut off the screen, just go into a really low power mode where it had a faded clock (might be a CM10.1 feature, but nice wherever it came from) and I could just touch it to get back to the player controls.
At first I thought it was just loose, so I tried putting a very thin piece of plastic in the top part of the connector so the connection is extremely tight which fooled me at first by pretending to work really well for a while, but then after a while it just did the same stuff all over again (so it was just doing that thing where it works fine for a little while even when I move the cord around.) I just can't see what could possibly be the problem though because if there is any damage anywhere I'm just not seeing it. I really don't see how the connector could have been damaged anyway since it more or less landed straight on the middle of the bottom (and that ring that goes around the side should have absorbed the shock) but with no cracks on the PCB or anything that I can at all see I can't imagine what else it might be -- plus a few times when it decided to charge it was just sitting flat not being touched and suddenly started working randomly. It really is like it just works on a whim here...
So I'm wondering: just how screwed am I here? I don't have any sort of drop insurance -- I've never dropped a phone in a way that damaged it before -- and I don't think there's any way I could afford the ridiculous amounts they'd surely want for a repair (not to mention that for a while I'd have no phone at all if I did that...) I thought about changing out the connector myself (I see one on Amazon for $8 which is ridiculous, but obviously it has to be the exact same connector) but I'm not terribly confident about desoldering and resoldering something with such small connectors as it is and that one is hard to get to anyway. Besides which, I'm not convinced it is the connector even if I can't see what else it could possibly be. What could possibly be causing it to be quite so random about this? Is there any way at all I can fix this myself, or is this something where the only way of ever getting it fixed would be to take it in for repair at extreme cost (and no phone for a while too)? Anyone have any idea what it might cost for such a repair?
Well I'm sure you noticed the metal charging usb port that is connected to the circuit board.
It sounds to me that it may have broke free a little bit and not making a solid connection.
First thing I would do is try some one else's charger and see if it works ( Just in case)
Then If that failed I would take apart the phone and inspect the connector.
Ten screws on the back plastic and one little black one on the circuit board.
Next you pop off the ribbon connectors and finally pop off the wire connector that runs along the right side of your phone when laying face down,
Double check all connectors and remove circuit board carefully.
Now you will be free to inspect connector
For all you know. Pushing it down with some pressure on the thumb may give you the connection you need again and you should be good to go.
But you really need to see what's broken before you go to fix it.
Good luck. Pm me if you need further help
Well, like I said, I opened it up and I just can't find any signs of damage to the connector or the board. Also, if you look at the SGS3, the connector is actually inside the casing somewhat, so really I don't see how it could have bee damaged anyway -- I'm just not sure what else it could be since, as I said, I also couldn't find any cracks in the PCB or anything.
Oh, and I've used four different chargers and at least three different cables. One charger and cable is the OEM set for the SGS3 and another is the OEM set for the Nexus 7 (which is probably a decent amount more more power hungry.)
Nazo said:
Well, this isn't the best place to ask, but I'm not sure where else to do so. Somehow I managed to drop my phone (onto a carpeted floor from not quite a full standing height, not concrete or anything) and it landed right on the bottom I think. I can't see any signs of damage anywhere at all -- I even pulled out the screws and looked at the PCB itself and I just can't see anything obvious at all. Unfortunately, something obviously is wrong all the same. It simply will not charge at all most of the time, though seemingly randomly on a whim when I connect it sometimes it will. I'm afraid even to touch it once it finally does as just moving the cable around seems to be enough to make it stop sometimes (whereas at some other times I can move it around a lot and everything and it still stays connected.) Last night it decided not to even charge even though the LED indicator and the icon showed that it was connected. What's more, I can no longer use the USB OTG capability to plug in USB drives, other devices, and etc (which I used for diagnostics, repairs, and etc of other things on the go.) I have multiple batteries and external chargers, so this isn't completely fatal but it means:
A. I can't keep it from running the batteries down in the first place (which means larger wear and tear on the batteries long-term since they are discharged further before charging.)
B. Since it's like this it means generally speaking it's not as ready for a fully day of use since it's starting the day with less than 100% charge before I even leave for work every time now.
C. I really did use the USB OTG feature and have already been missing it. It's not as fatal as devices like my Nexus 7 (since that lacks a MicroSDHC card reader to supplement its internal storage whereas this has one) but very annoying at least.
D. I really really miss being able to use a phone dock! I was docking it in my car to keep it at least semi-charged and to output a line output to my car stereo system. It's kind of a pain having to change the volume back and forth between headphones and line output (since a line output really needs the full volume) and obviously it uses more power while playing than just sitting quietly in a pocket anyway. I also liked the way in the dock it wouldn't completely shut off the screen, just go into a really low power mode where it had a faded clock (might be a CM10.1 feature, but nice wherever it came from) and I could just touch it to get back to the player controls.
At first I thought it was just loose, so I tried putting a very thin piece of plastic in the top part of the connector so the connection is extremely tight which fooled me at first by pretending to work really well for a while, but then after a while it just did the same stuff all over again (so it was just doing that thing where it works fine for a little while even when I move the cord around.) I just can't see what could possibly be the problem though because if there is any damage anywhere I'm just not seeing it. I really don't see how the connector could have been damaged anyway since it more or less landed straight on the middle of the bottom (and that ring that goes around the side should have absorbed the shock) but with no cracks on the PCB or anything that I can at all see I can't imagine what else it might be -- plus a few times when it decided to charge it was just sitting flat not being touched and suddenly started working randomly. It really is like it just works on a whim here...
So I'm wondering: just how screwed am I here? I don't have any sort of drop insurance -- I've never dropped a phone in a way that damaged it before -- and I don't think there's any way I could afford the ridiculous amounts they'd surely want for a repair (not to mention that for a while I'd have no phone at all if I did that...) I thought about changing out the connector myself (I see one on Amazon for $8 which is ridiculous, but obviously it has to be the exact same connector) but I'm not terribly confident about desoldering and resoldering something with such small connectors as it is and that one is hard to get to anyway. Besides which, I'm not convinced it is the connector even if I can't see what else it could possibly be. What could possibly be causing it to be quite so random about this? Is there any way at all I can fix this myself, or is this something where the only way of ever getting it fixed would be to take it in for repair at extreme cost (and no phone for a while too)? Anyone have any idea what it might cost for such a repair?
Click to expand...
Click to collapse
You might as well try it yourself THEN go somewhere if it doesn't work out. I wouldn't think if things go horribly wrong that you'd do damage that isn't reversible, and if there was damage it would likely be just to that $8 piece.
You sound like a knowledgeable guy though, so I'd give it a shot.
Sent from my SCH-I535 using xda app-developers app
The thing is, I don't really want to spend the $8 (I'm getting pretty broke) and have to try to desolder then resolder those tiny contacts on a board I'm not even entirely sure how to safely get out possibly messing something else up along the way when I'm not convinced it is the connector (and obviously if I messed something else up along the way I could make things a lot worse -- for instance, breaking it entirely...) Things that should make it work if it were (jiggling and shaking it for instance) don't seem to and then some things that should work don't (for example, last night I disconnected the phone from one charger and connected it to another while it was at least pretending to work and it stopped even though the connector part didn't get moved at all.)
That's my real concern in the end. If it's not the connector, what is it? I'm not 100% confident about trying to replace it myself as it is, but if it's not that the time, money, and effort would be wasted...
Well that's that. The problem, as I feared, was more fundamental (which is part of what I was asking here.) I plugged in something last night and it just shut off. I checked all over and couldn't find shorts or anything to explain it. Even after leaving the battery out overnight it still won't come on. Clearly the problem was much more fundamental than it seemed. Regardless, the question of the connector is moot now. EDIT: It might have been caused by the connector after all. It seems like there are pins at the back that either are loose or were knocked loose by the fall. I THINK one of them was touching another causing a short. Unfortunately, it's too late to discover that now as either way the damage is already done and it no longer works even after I got them straightened out.
I have a TF101 that will not charge or power on. I rooted it a month ago and it was running great. My wife lost the charger and had plugged in the tablet USB cable to a cell-phone charger , I found plugged into a week later to the phone charger, unplugged and attempted to turn that tablet on, it flickered on for a moment and then died (loading screen) :silly: ya stupid right?. I them found the right charger and plugged in the tablet and the light indicating that it is charging does not come on. I look and looked online for help. I'm pretty sure its not a charging problem as I did the freezer trip on the charger box nothing, I bought a new charging cable and charger off Amazon, nothing. Still not coming on when plugged in or anything (That is why I don't think its just a battery issue from what I have read.) The connection on the tablet looks ok on the bottom and both the old and new charger will power up and charge the keyboard dock just fine. Has the tablet been bricked dead?? Nothing I can do??
Thanks for your help and reply on this your all awesome
P.S I also tried a slow charge through the usb port on my computer over night and left the tablet plugged into both chargers over the course of two different nights. No luck.Also can't get into (Apx mode) the volume up and power held down for 15 sec does nothing.
Looks like you're stuck. You'll have to make a decision whether to buy a new battery or not. A colleague of mine solved a similar issue with a new battery off ebay, but it doesn't mean there isn't another hardware issue.
When you say the charging light does not come on, you mean on the dock right? The tablet itself doesn't have one. Did you try to just charge the tablet without the dock? Did you try to open the dock and flip the switch?
Lethe6 said:
Looks like you're stuck. You'll have to make a decision whether to buy a new battery or not. A colleague of mine solved a similar issue with a new battery off ebay, but it doesn't mean there isn't another hardware issue.
When you say the charging light does not come on, you mean on the dock right? The tablet itself doesn't have one. Did you try to just charge the tablet without the dock? Did you try to open the dock and flip the switch?
Click to expand...
Click to collapse
Yes the charging light on the dock does come on I thought I saw what looked like a light on the tablet. So the dock is charging and working just fine.
A battery like this? (I would put the URL but its not letting me since I'm new.
I'm not super good would opening stuff up how hard would the battery be to replace? I did see a thread on opening the unit itself looked complex. Also Any more trouble shooting I should do? I may just buy a replacement off ebay and sale my old one. Also can you tell me if its bricked or not or whatnot? I just don't want to put out fifty bucks for a battery and not have it work
Well if it won't turn on, it's difficult to troubleshoot further. The general rule is: As long as you can get it in APX mode, it's not bricked; with hardware issues as the only exception. In theory, it should power on with an empty battery (and start the charging process), but I have no idea about a dead battery or how the unit is made to handle such cases. Give it some time I'm sure someone else here can answer that question from experience.
Replacing the tablet battery is not too hard, but it's a long task that requires patience and some tools. There's some videos on youtube and others about how to open the unit safely without damage, and decent tools are cheap assuming you don't have precision tools. By opening it you can troubleshoot it a little more. Inspect the battery for physical damage, like being oversized, which means it's likely dead. If it looks in good shape, try disconnecting and reconnecting it to the board; sometimes reseating a connector solves the issues. Also look for any obvious damage inside while you're there. Even if you don't know much about electronics, an obvious burn mark on the board is never a good sign.
If after all that it still won't power on, then yes you could check out ebay. Just make sure lots of people have bought the same from this buyer (the more the better) and they gave positive reviews for the product (stuff like "still works after a year"). Make sure it specifies it supports the tf101 and it should be fine.
Honestly from what you described in the original thread, I wouldn't be surprised if over-amp or something like that damaged the battery. Hopefully it's only the battery but as I explained, it's rather hard to troubleshoot. From personal experience developing boards like that, there are usually protections in the device to prevent damage in case of over/reverse voltage/amp. Depending where the battery is connected in the circuit sometimes it's protected sometimes it's not. I have no idea how Asus do it so take it with a grain of salt.
Can you provide said phone-charger specs? Volts/amps/exact model?
Edit: P.S. The device or dock will not charge through USB. You need the actual wall charger.
Lethe6 said:
Well if it won't turn on, it's difficult to troubleshoot further. The general rule is: As long as you can get it in APX mode, it's not bricked; with hardware issues as the only exception. In theory, it should power on with an empty battery (and start the charging process), but I have no idea about a dead battery or how the unit is made to handle such cases. Give it some time I'm sure someone else here can answer that question from experience.
Replacing the tablet battery is not too hard, but it's a long task that requires patience and some tools. There's some videos on youtube and others about how to open the unit safely without damage, and decent tools are cheap assuming you don't have precision tools. By opening it you can troubleshoot it a little more. Inspect the battery for physical damage, like being oversized, which means it's likely dead. If it looks in good shape, try disconnecting and reconnecting it to the board; sometimes reseating a connector solves the issues. Also look for any obvious damage inside while you're there. Even if you don't know much about electronics, an obvious burn mark on the board is never a good sign.
If after all that it still won't power on, then yes you could check out ebay. Just make sure lots of people have bought the same from this buyer (the more the better) and they gave positive reviews for the product (stuff like "still works after a year"). Make sure it specifies it supports the tf101 and it should be fine.
Honestly from what you described in the original thread, I wouldn't be surprised if over-amp or something like that damaged the battery. Hopefully it's only the battery but as I explained, it's rather hard to troubleshoot. From personal experience developing boards like that, there are usually protections in the device to prevent damage in case of over/reverse voltage/amp. Depending where the battery is connected in the circuit sometimes it's protected sometimes it's not. I have no idea how Asus do it so take it with a grain of salt.
Can you provide said phone-charger specs? Volts/amps/exact model?
Edit: P.S. The device or dock will not charge through USB. You need the actual wall charger.
Click to expand...
Click to collapse
The phone charger that it was plugged into was a Galaxy S charger. 5v===0.7A. Doesn't seem high enough to have done anything...but I'm definitely no expert. (Literally)
Sounds like its a good idea to open it up then to check on the battery, if burned or oversized then I will buy a new one (As long as I don't see burnt marks) If the battery looks fine I'll try the reconnect. And cross hy fingers. Thanks for all your help so far. Any advice on where to buy the tools? Deal Extreme good for that Amazon?
No tools are required, ands its easy to get into just be carefull pulling the bezel off as the tabs that hold it on are quite weak (i broke a couple when i ripped mine apart in anger lol) after that their is about 10 normal screws until its open. It could be the case that the battery just needs to be unplugged and re-plugged in.
Its a strange problem you have there, the power output from that charger is less than half of what the standard asus charger outputs, if something is fried id call concidence as ive plugged my tf101 into various ac-usb adaptors with no troubles. Its a complete guess at this point but its almost like your tablet is suffering from the 0% issue thats common in the docks, where it refuses to charge if completely drained (afaik with the dock this is fixed by disconnecting and reconnecting the battery)
Also did you get an official asus charger as a replacement? a few of the cheaper ones dont even output enough voltage to fast charge the tf101.
Hey everyone as the title says, i think i short circuited my htc one x motherboard and now its not taking charge.
I saw the project on wireless inductive charging for htc one x using the palm touch stone and the receiver it was and easy make but before i was about to i was testing out the pogo pins to see which ones were for power, audio etc..
So i stripped the jack of one of my old 3.7 volt chargers to get the plus and minus wires and it placed them on pogo pins 1 and 5 ( i know, what the hell was i thinking )
Anyway, pogo pin 1 sparked and the phone had lost power. Luckily it restarted as normal but when i put the phone to charge it wasn't taking any. I thought it was the battery but wen i connected the phone to the computer it wasn't recognizing the usb either.
btw the battery still has charge in it so i need help before it dies please thanks in advance.
Although probably easy to fix, I would have to say in the long run you would probably be better of just updating/upgrading to a new phone unfortunately..... something like that will probably keep giving you issues down the road. I wish you the best on fixing it though!
(maybe "drop in the toilet" and send it back to get fixed?? :laugh:
outpost31 said:
Although probably easy to fix, I would have to say in the long run you would probably be better of just updating/upgrading to a new phone unfortunately..... something like that will probably keep giving you issues down the road. I wish you the best on fixing it though!
(maybe "drop in the toilet" and send it back to get fixed?? :laugh:
Click to expand...
Click to collapse
but i dont want to upgrade i want my phone back and i cant carry it back to get it fixed.
Hello
Anyone there?!?!?!
hi everybody,
i don't know if i'm the only one, but my XZ usb port has something inside (like bent pin on the right side) every time i plug in the charger it feels like it's not well plugged, also, if i move it gets loose easily.
i was looking inside the port, and i kinda noticed a metal pin bent inside preventing the usb to connect firmly.
i had to use macro-lens and LED light to zoom in and take pictures.. so hard to see inside the port.
is it possible to fix it, like pull it back to it's place with a tweezers?
please check the attached pictures
thanks for the suggestion and help.
omg i cant believe that there is another guy with identical problem...i also have this isuue on my 10 day old XZ....usb port feels like its half broken and very loose also it makes bad clicking sound when u plug the cable and also when u plug it when the screen is on it also blinks a bright with light on the screen where the usb is positioned...This is definetly a design or counstruction fail. Im taking it today to waranty and also im quite pissed off by this xperias...my last good one without a single issue was xperia Z2 after that everything is a banana
Same here, phone is 6 days old
lol so that must be definetly a construction fail...what a shame Sony...i went to Sony service and i told them about this wierd issue and they somehow didnt want to believe it but when i showed them they were surprised.will see what will they do ...ill let u know guys...but i actualy dont believe that they will be able to fix that cuz even if they replace my phone or just the usb port ,still i think that its a design fail,,,usb port is simply made to badly...very loose and its not robust or sturdy enough cuz after few times pluging in and out the usb breaks fast. cheers
I've never had an Android phone where the USB port didn't feel dodgy. Apple's Lightning connector is way,way better. Having said that, my XZ charge cable wobbles about a bit but it clicks in place and charges with no issue. The phone is 4 months old and gets charged twice per day.
I had the same issue around the same time but couldn't find a thread for it. I think mine was caused by putting my phone on charge sideways on my desk, so the cable was bending from the phone to go off of my desk. The cable didn't go all the way in, it had to be forced in and then it was loose so it'd just fall out the moment you touched the phone. I had purchased mine from Sony on Amazon so I contacted Amazon, they sent me a new one the next day. My issue with this one is the phone has just bent itself slightly so it's no longer flat on the desk, it's more like a wobbly table. Possibly by me putting it in my back pocket for 1 minute to walk to the toilet with it.
Brinneh said:
I had the same issue around the same time but couldn't find a thread for it. I think mine was caused by putting my phone on charge sideways on my desk, so the cable was bending from the phone to go off of my desk. The cable didn't go all the way in, it had to be forced in and then it was loose so it'd just fall out the moment you touched the phone. I had purchased mine from Sony on Amazon so I contacted Amazon, they sent me a new one the next day. My issue with this one is the phone has just bent itself slightly so it's no longer flat on the desk, it's more like a wobbly table. Possibly by me putting it in my back pocket for 1 minute to walk to the toilet with it.
Click to expand...
Click to collapse
hi..ill share u the same experiance i had...i bought a new XZ and after 10 days of usage i noticed that the phone is a banana(bent) and also i had wobbly usb port very loose feeling...so i went to Sony and they sad that this is normal and that i suposably dont know how to plug this new type of usb OMG i sad( what a patetic answer) ... so when we talked about phone beeing bent and its a new one he sad that he noticed that but cant do anything cuz this wont go under waranty LOL of course it wont dumbass they will say that i bend it and its a physical damage....so i sad to myself ok Sony u scammed me this time but u definetly wont for a second time....so after a month of usage now my xz is solid strait like a laser no banana design anymore LOL how that happend i dont know.all i can do is guesing and it probably stratend it self by overheating and cooling(expanding and straching).thats all i can say about XZ, but afterall its a very good solid performer and design is far better than any Sansung ,Apple or LG phones.cheers guys
Same problem here... Disapointed by the cable attachement to the phone....
And the clicking sound is weird.
hey guys just to let u know something if u noticed that ur usb port is bending while ur pluging it in it is because of bad design for sure but i also noticed that its my fault when it comes to that clicking sound when u plug it because i pushed cable to hard and it made that sound click....but if i plug it gently no bending or clicks and usb stays quite firmly.so yea they made bad usb port but they wont admit that mistake and also they will say to u that until the phone is working by manufacturers condition there is nothing wrong with it.my next phone will definetly have a deep usb precheck