Hi I'm new here. I was hoping someone could help me figure out a solution for the volume problem i'm having with my Pixel XL. The volumed is at max capacity but the output is terrible. I literally have to put the speaker part of the phone in my ear for me to hear anything. I've contacted google and they couldn't figure out why, instead they are sending me out a new phone but i don't want a new phone because i have a dbrand skin on the phone i have now and that cost like 20 bucks. If anyone could offer any suggestions on how to fix this volume problem, i'd greatly appreciate that. Thank you!
mainball said:
Hi I'm new here. I was hoping someone could help me figure out a solution for the volume problem i'm having with my Pixel XL. The volumed is at max capacity but the output is terrible. I literally have to put the speaker part of the phone in my ear for me to hear anything. I've contacted google and they couldn't figure out why, instead they are sending me out a new phone but i don't want a new phone because i have a dbrand skin on the phone i have now and that cost like 20 bucks. If anyone could offer any suggestions on how to fix this volume problem, i'd greatly appreciate that. Thank you!
Click to expand...
Click to collapse
Greetings and welcome to assist. I found this thread on speaker issue here
https://forum.xda-developers.com/pixel-xl/help/pixel-xl-speaker-issue-t3483952
that may help. The only other thing you could do is root the device and either mod your audio config file or install a sound mod but this would probably void your warranty
Good Luck
Sawdoctor
Related
I have an ILUV speaker dock for the Galaxy Tab (works with the Note just fine) but when there is no Audio playing a Hum (sounds like a ground loop) tends to cut in and out . The hum gets louder when I touch the screen. Very Odd but any ideas?
Thanks
Nathan
My first thought would be the wires somewhere are not well insulated/shielded. Maybe a cord somewhere is draped on, or too close to, a power cord/source.
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I would love to help you, but help yourself first: ask a better question
http://www.catb.org/~esr/faqs/smart-questions.html
spycedtx said:
My first thought would be the wires somewhere are not well insulated/shielded. Maybe a cord somewhere is draped on, or too close to, a power cord/source.
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I would love to help you, but help yourself first: ask a better question
http://www.catb.org/~esr/faqs/smart-questions.html
Click to expand...
Click to collapse
Thanks - That is what I thought of too, but tried isolating, changing PS.... then called the MFR who immediately said, it was a faulty unit and they would send another one (it did not sound like an infrequent issue!)
That's a pretty awesome solution!
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I would love to help you, but help yourself first: ask a better question
http://www.catb.org/~esr/faqs/smart-questions.html
spycedtx said:
That's a pretty awesome solution!
-----
I would love to help you, but help yourself first: ask a better question
http://www.catb.org/~esr/faqs/smart-questions.html
Click to expand...
Click to collapse
Except.... the replacement does the same thing! Waiting for a call back from their tech support....
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Idem for me !
Hi,
I've the same problem with my Nexus 5. I think that it's a software problem because, when I put the speaker on, the problem is resolved. I think that it's due to 2 microphones and noise cancelation... Our voice is canceled ! I hope that Google is awared of that problem and will delivered a fix quickely. Specially that there is another problem with speaker that sometimes sizzles a lot ! I think that i'm going to buy a headset in the meantime. That's really a shame : a new phone that we cannot use to phone ! Even if yes for the other thinks Nexus 5 is great.
Are they other people that are the same problem ? How can we open a case in Google ? How they know that there is really something to fix ?
Thanks,
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Click to expand...
Click to collapse
imjimmy said:
Hi Guys -
Black Nexus 5. It has been great in everything except placing and receiving calls. I don't use a headset just the phone directly. But whenever I call someone, people tell me that they can barely hear me. To fix that I literally have to move my mouth right next to the microphone and even then the voice is barely ok. I almost have to shout. People tell me that I sounded much louder on my own phone.
Also while hearing people on the phone the voice is too low. I use the volume control app and have the IN CALL volume on FULL. 5/5. Still I barely hear the other person and if it's noisy outside I cannot. Contrast to my previous phone in which I had to go down to 50% volume otherwise it was too loud.
Is this a defective unit? A hardware issue? Do I need to ask Google for replacement? I am loath to do that since the phone has been amazing in everything else. It's fast as hell and the battery life is super.
I wanted to know if any one has the same problem and whether it might be fixed with a software update or is it just a hardware issue and something wrong with my phone?
Thanks in advance.
Click to expand...
Click to collapse
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
shrek8421 said:
Did you ask for an RMA? If so, what is the status?
I have the same issue and google has promised an RMA.
Its quite a pain not to have a phone for a week.
Click to expand...
Click to collapse
I don't think a replacement will help.
There are several other threads already
http://forum.xda-developers.com/showthread.php?t=2518840
exactly the same here... already some news what to do?
This issue seems to have become worse with the 4.2.2 update. The in-call volume is very very low. It's impossible for me to hear other people unless I am in a quiet room (the volume is maxed out). I recall with the stock 4.4.0 - the call volume was not that low.
For whatever reason, using a headset everything is fine. So for phone calls, Nexus 5 is only usable if I use a headset. It's impossible with the earpiece.
Anyone else having a problem with low in call volume? I'm wondering whether it's my specific phone. Everything else is perfect, and the battery life is insanely good. Wondering whether I should RMA.
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
I am having the same issue some days back. They Have replaced with new one..No issues so far..
Sent from my Nexus 5 using Tapatalk
Elemetrix said:
I too am having this problem. It wasn't like this before the update but outside I can barely hear the other side. I don't make a lot of calls tbh but I remember shortly after I bought it making a call to another N5 and thinking how great it sounded.
Now it's hard to use.
Click to expand...
Click to collapse
Hi - did you do anything. I am wondering whether RMA helps in such a case.
I haven't done anything with mine yet I was hoping to compare it to a friends N5 first.
I might try and contact Google.
Sent from my Nexus 5 using Tapatalk
Hi,each time i call someone they always repeat that they not hear me loud enough
it is making me crazy!!! Has someonelse had the same issue? anyone found an answer? is there any mod that can help to solve this issue
thanks
I´ve heard the same complaint about three times now, but I don´t make phone calls to often.. I think it may be wise to test it further, so I will do that when I have an additional phone later on the day
nisha86ge said:
Hi,each time i call someone they always repeat that they not hear me loud enough
it is making me crazy!!! Has someonelse had the same issue? anyone found an answer? is there any mod that can help to solve this issue
thanks
Click to expand...
Click to collapse
I made a thread about it as well since I thought I was the only person with the problem.
I figured out that you're most probably covering the secondary mic (found on the top of the phone). I was unintentionally covering it whilst I was on the phone and people complained about how they couldn't hear me well.
Hope this helps!
Hello everyone
So I've recently purchased a Nexus 5 and I really love how smooth the phone acts. I really love the new Hangouts integration and all.
But now people are complaining when I'm a phone call with them. Sometimes my microphone randomly lowers itself to the point people can't hear me. I then adjust my phone positioning in my hand and then they can hear me clear again.
It's not like I'm holding my phone upside down or something, just like a regular person. This problem tends to happen a lot when I'm laying down.
It's a 310K model so it's from one of the first batches.
Anyone having the same problem? I've Googled the problem a bit and people tend to think it's a software problem (something with the noise cancelation thingy). I don't want to return the phone unless I really have no other option.
Would you guys recommend me keeping the phone and wait for a possible fix? I've got this phone a week now and Amazon says I have till half of January to return it for a full refund.
Thanks in advance
Razors123 said:
Hello everyone
So I've recently purchased a Nexus 5 and I really love how smooth the phone acts. I really love the new Hangouts integration and all.
But now people are complaining when I'm a phone call with them. Sometimes my microphone randomly lowers itself to the point people can't hear me. I then adjust my phone positioning in my hand and then they can hear me clear again.
It's not like I'm holding my phone upside down or something, just like a regular person. This problem tends to happen a lot when I'm laying down.
It's a 310K model so it's from one of the first batches.
Anyone having the same problem? I've Googled the problem a bit and people tend to think it's a software problem (something with the noise cancelation thingy). I don't want to return the phone unless I really have no other option.
Would you guys recommend me keeping the phone and wait for a possible fix? I've got this phone a week now and Amazon says I have till half of January to return it for a full refund.
Thanks in advance
Click to expand...
Click to collapse
I've the same problem+ signal loose randomly.
Phoned up google and tried to resolve the issues.
Now just received my RMA label via email and will receive my replacement phone soon
Hi,
I've the same problem with my 310K Nexus 5 (EU). I'm searching since some days but can't find any satisfying fix.
Today I got an answer from the Google support, they suggest to factory reset my Nexus 5.
I haven't done it yet, but I don't think this could fix the problem. I think I'll try it tomorrow and I'll report back asap.
Please let me know if you find any solution.
nos2k5 said:
Hi,
I've the same problem with my 310K Nexus 5 (EU). I'm searching since some days but can't find any satisfying fix.
Today I got an answer from the Google support, they suggest to factory reset my Nexus 5.
I haven't done it yet, but I don't think this could fix the problem. I think I'll try it tomorrow and I'll report back asap.
Please let me know if you find any solution.
Click to expand...
Click to collapse
the ytold me the same thing(factory reset).
I said I've just did a factory reset...so then offered a replacement
Update: receiving a replacement phone the next days :fingers-crossed:
Hi, so I bought the Honor 8 FRD-L04 (US version) and from the beggining I have a problem that drive me nuts! The volume on this phone suck. By Bluetooth or by the headphone jack, nothing is different. I've tried the same songs and headsets with my old OnePlus One or my Alienware laptop and the volume is a lot more louder. On this phone the volume is up to the maximum and the music just begin to be loud.
I try everything I could imagine, except resetting it. What I do wrong with this?
I even tried to talk the customers services but they this isn't a problem of the phone! They said that I need the original headset or it will not work! So I said to them that the phone you buy from Newegg doesn't come with the original headset in the box...
Anyway hope someone will have the solution! Thanks
I think what people interpret as loud is subjective. I came from the Galaxy Note 7 and I feel the sound is comparable. The Note 7 had a more tinny sound due to the water resistance but it was clearer. The Honor 8, I feel is as loud but distorts at increased volume on calls (pressing volume up once more at the max volume) and sometimes in YouTube videos with the highs (mids and lows are OK). Using headphones, I have never been one to use volume past 3/4. It just starts hurting my ears.
You may want to try to go into Best Buy or someplace that has the phone on display and test it out compared to yours. Maybe you have a defective unit. Good luck!
If you are rooted, try Viper4Android. If not, there are plenty of music players with powerful amps in the Play Store. I recommend JetAudio and PlayerPro.
XeRoFuN said:
I think what people interpret as loud is subjective. I came from the Galaxy Note 7 and I feel the sound is comparable. The Note 7 had a more tinny sound due to the water resistance but it was clearer. The Honor 8, I feel is as loud but distorts at increased volume on calls (pressing volume up once more at the max volume) and sometimes in YouTube videos with the highs (mids and lows are OK). Using headphones, I have never been one to use volume past 3/4. It just starts hurting my ears.
You may want to try to go into Best Buy or someplace that has the phone on display and test it out compared to yours. Maybe you have a defective unit. Good luck!
Click to expand...
Click to collapse
Note that I never talked about the speaker on the device itself. Always by auxiliary cord or Bluetooth. You didn't understand what I'm trying to say: on my OnePlus one at 3/4 of the volume it hurt my ear, on this phone, when the volume maxed out, the loudness is comparable to OnePlus one at 40%.
Hope it make my problem more clear now.
adriansticoid said:
If you are rooted, try Viper4Android. If not, there are plenty of music players with powerful amps in the Play Store. I recommend JetAudio and PlayerPro.
Click to expand...
Click to collapse
Thanks for the proposition but i already try every player i could (including a paid one: Power Amp). Its not an application problem but maybe a ROM or hardware problem I now I try to find where it come from because customer support just won't help me.
Thanks
caveman1996 said:
Thanks for the proposition but i already try every player i could (including a paid one: Power Amp). Its not an application problem but maybe a ROM or hardware problem I now I try to find where it come from because customer support just won't help me.
Thanks
Click to expand...
Click to collapse
Seems like no other user have reported this problem. Hope you fix it man.
Sent from my Galaxy Tab 3 using XDA Labs
Have you tried with another unit just to check if you got a defective unit?
Also a backup, factory reset and restore?
Are you on the B150 firmware? The update notes said they improved something with audio playback.
In relatively quiet environments I have to turn down media volume to around half or it seems needlessly loud to me. I have a hard time hearing in noisier environments. Calls have been fine (I typically only make ~1min long calls that are straightforward with the person I'm speaking with already knowing why). Youtube playback can get drowned out by passing cars/trucks or my work's incessant, ****ty music.
zinko_pt said:
Have you tried with another unit just to check if you got a defective unit?
Also a backup, factory reset and restore?
Click to expand...
Click to collapse
These are my last tries before I sell this device.
evilpaul13 said:
Are you on the B150 firmware? The update notes said they improved something with audio playback.
In relatively quiet environments I have to turn down media volume to around half or it seems needlessly loud to me. I have a hard time hearing in noisier environments. Calls have been fine (I typically only make ~1min long calls that are straightforward with the person I'm speaking with already knowing why). Youtube playback can get drowned out by passing cars/trucks or my work's incessant, ****ty music.
Click to expand...
Click to collapse
Yes I saw these changes when I first updated it. Calls are ok I guess, but the multimedia volume is lacking of power for me. There is one thing I now is weird is when I put my headphone port on mono audio (in accessibility option), the power become more louder! That's why I'm thinking it's a firmware bugs but aren't sure of this enough.
Anyway thanks again
caveman1996 said:
These are my last tries before I sell this device.
Yes I saw these changes when I first updated it. Calls are ok I guess, but the multimedia volume is lacking of power for me. There is one thing I now is weird is when I put my headphone port on mono audio (in accessibility option), the power become more louder! That's why I'm thinking it's a firmware bugs but aren't sure of this enough.
Anyway thanks again
Click to expand...
Click to collapse
In conclusion it should be a firmware bug.
Sent from my Galaxy Tab 3 using XDA Labs
Definitely a software problem if an update caused it. The best thing I can think of is to root and install Viper4Android, see does that make a difference (Only attempt this if you know what you're doing!)
Sorry I couldn't be of more help
dmooney7291 said:
Definitely a software problem if an update caused it. The best thing I can think of is to root and install Viper4Android, see does that make a difference (Only attempt this if you know what you're doing!)
Sorry I couldn't be of more help
Click to expand...
Click to collapse
ARISE would be the best option.
Sent from my Galaxy Tab 3 using XDA Labs
What headphones you are use?
I totally understand what you mean. I've noticed it on my headphones in particular. I guess it's just a part of the phone and that rooting is the only solution.
Unless it is caused after a software upgrade, its a hardware problem. Try to replace it.
vsriram92 said:
Unless it is caused after a software upgrade, its a hardware problem. Try to replace it.
Click to expand...
Click to collapse
OP already said it. The problem happened after he updated.
Sent from my honor 5X using XDA Labs
adriansticoid said:
OP already said it. The problem happened after he updated.
Sent from my honor 5X using XDA Labs
Click to expand...
Click to collapse
I think that I am not very good to communicate with people in English, because the problem is there from the beggining that I have this phone.
vsriram92 said:
Unless it is caused after a software upgrade, its a hardware problem. Try to replace it.
Click to expand...
Click to collapse
Well it's there since I have this phone so maybe it's hardware but aren't completely sure about it. Anyway Honor just don't want to help me at all, so I can't return it.
caveman1996 said:
Well it's there since I have this phone so maybe it's hardware but aren't completely sure about it. Anyway Honor just don't want to help me at all, so I can't return it.
Click to expand...
Click to collapse
Every manufacturer will try to convince you. You should ask them again and again.
If you are not good in English, take a friend with you and speak.
Compare with any other Honor 8 phone with yours.
Did you go to the service centre by yourself? Or spoke through a call.. If you have gone with the second option, I would say that first option is far better to make him understand.
vsriram92 said:
Every manufacturer will try to convince you. You should ask them again and again.
If you are not good in English, take a friend with you and speak.
Compare with any other Honor 8 phone with yours.
Did you go to the service centre by yourself? Or spoke through a call.. If you have gone with the second option, I would say that first option is far better to make him understand.
Click to expand...
Click to collapse
Well I'm pretty good to understand in English. To speak it's more har for me but up to today I've been able to be understood. I called them multiple times even to a higher rank employee. Here in Canada we do not have any real support because Honor isn't present here... They are only in the US, so I did not get the free 3 months screen waranty. Plus, going to a service center by myself? The only one is in Ontario. It's about 5 hours of traveling in a car, so I think that by calls is my best option. Anyway thanks for the help.
This week I will backup my data and reset it after.