Was using my phone for a bit then plugged it in and that shadow appeared at the base of my screen...Any ideas?
Looks like water damage to me
Agree, it looks like water has infiltrated your phone
Wasn't near any water though, at all literally been in my bed then at my desk for the last 2 weeks doing exams! Hasn't been submerged or even spilled coffee
What about sweat ? May be ?
I really don't know then sorry
It is water.. The water is under the lcd..
U can try few methods for drying them.. Just search in google 'water tint on lcd' or something like that.
I have this mark also at the bottom left of my screen. And I cant get it out.
Last resort is to open the lcd and remove the water manually..
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So sent phone back to Sony for warranty repair. They ended up replacing screen, bezel, power button and ear piece. Must have been a manufacture issue.
Related
Hi there,
I have the Sony Smartwatch 2 since it was just released.
I ordered it via the Sony website, so it was delivered from Czech.
Anwyays... the Smartwatch 2 worked pretty fine for me so far.
Unfortunately, I experienced something strange yesterday.
Yesterday I noticed that the on/off button wasn't working properly anymore.
I wondered how this was possible, and then I noticed that the screen was a little bit lifted out of the case.
I could push the screen back in place, and the on/off button worked fine again too, although it seems it comes back up a little bit after a while.
I have seen this before in a video where they showed the watch at a conference, so it seems to be a common issue.
Does anyone have this too? and what did you do to solve it? Because I would hate to send it back.
Right now I'm actually waiting till it comes off a bit more, so I can place a little tip of glue beneath the screen (if there is a safe place for that beneath the screen), so it won't lift up again.
I had it too.
I put a little pinch of glue in the rear of the watch and all is good now.
its not the screen lifting. The actual watch hardware is glued into a frame of the wrist band. The glue is simply coming undone.
Yep, I've been able to completely push the watch out of it's frame.
Used some glue on the frame, and pulled it back in.
Let's hope it stays there now.
The glue that was on it already propably became loose when I took the watch under the shower?
Although... it should not do that, because it's waterproof.
Them problem as with mine, I got the watch off my arm and the clock pops out off the holding
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Be warned. Mine was destroyed when it got wet.
They aren't very waterproof.
worwig said:
Be warned. Mine was destroyed when it got wet.
They aren't very waterproof.
Click to expand...
Click to collapse
I've been under the shower for a few times with it, so it's definitely waterproof.
Although, that the glue came loose might be the result of that.
worwig said:
Be warned. Mine was destroyed when it got wet.
They aren't very waterproof.
Click to expand...
Click to collapse
This is definitely BS. I shower with it every single day and didn't have any problem at all.
joshoon said:
I've been under the shower for a few times with it, so it's definitely waterproof.
Although, that the glue came loose might be the result of that.
Click to expand...
Click to collapse
Maybe if you shower 50 minutes with boiling water... I repeat, I think I had like 60 showers with the watch on (and even pressing the power button or tinkering with the screen to change song etc.) and zero problems.
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fastest83 said:
This is definitely BS. I shower with it every single day and didn't have any problem at all.
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Click to collapse
Not BS. I just received my replacement watch. I felt the original vibrate, looked down, and watched the screen fade out. Never to come back after 4 days of drying it out with a small fan on it.
I am rubbing silicone grease in the cracks and charge plug on the replacement. I ride a motorcycle year round. I need some water resistance and my first one had very little.
It's SONY.. What do you expect?
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abuttino said:
It's SONY.. What do you expect?
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Click to collapse
It's my first Sony device, so it's not a good device to impress people who are new to Sony hahaha.
But I love the Smartwatch though
SONY is for target practice. You spend about $750 on their latest technology and then have it work for about 2 years at the most, then put it up on a pedestal to play target practice with your new .9mm. You get to vent the frustrations of buying such an expensive and overpriced device and promise yourself you won't do it again.
When they talk about cheaply designed, overpriced, Chinese assembled items on Black Friday, they are talking about SONY.
I saw posts before about screens popping out, but thought it was just that and hoped it wouldn't happen to mine
wish I had read this topic before, I have the exact same thing, this build quality is REALLY poor
seems this is happening to quite a few people, I think they used the wrong glue
would certainly explain why the watch isn't waterproof for everyone
I have a problem with my watch, I broke the screen and I cant find the replacement, if you have a unusable sw2 maybe you can sell me the part that I need, please PM with any response, thanks
It was raining quite heavily in the weekend and I was wearing my SW2 and the charging cover was firmly pressed in as I always make sure it is after every time I charge it and it got a bit wet and seemed to be working fine during the weekend after it had gotten wet but today I noticed that the top half of the screen isn't responding pretty much at all and I can very very rarely pull down the notification bar or swipe the screen using the top half of the display but I am able to press the icons in that part. I also noticed the light sensor has little bubbles of moisture in it. Would I be able to claim it under warranty seeing it is meant to be IP57 and should have been able to be worn in the rain?
Just file a claim, don't give then any more details than they need.
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uh60james said:
Just file a claim, don't give then any more details than they need.
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Click to collapse
I'd probably try the 'ol bag of rice trick and then claim it on warranty if that didn't work . Hopefully they don't have any of those color changing moisture detecting indicators in there
Best of luck!
uh60james said:
Just file a claim, don't give then any more details than they need.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
I have done 2 showers with smartwarch 2 at the wrist and no problem. IP57 significa poter immergere l'orologio in acqua per mezz'ora fino ad un metro di profondità .
Penguwin said:
I'd probably try the 'ol bag of rice trick and then claim it on warranty if that didn't work . Hopefully they don't have any of those color changing moisture detecting indicators in there
Best of luck!
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Click to collapse
Even if they do have the indicators they advertise it as water resistant, I would assume as long you don't tell them you went scuba diving with it or something crazy like that you should be good to go. That said I have never had to file a warranty claim on a Sony product before so I have no idea how much of a hassle they may give somebody.
uh60james said:
Even if they do have the indicators they advertise it as water resistant, I would assume as long you don't tell them you went scuba diving with it or something crazy like that you should be good to go. That said I have never had to file a warranty claim on a Sony product before so I have no idea how much of a hassle they may give somebody.
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Click to collapse
It did start working perfectly fine yesterday but today its suddenly become unusable where just sliding along the screen its stuttering because its picking up my finger on and off rapidly and the capacitive buttons underneath aren't responding as much as they should so I think ill just do a warranty claim saying I was walking home in the rain and didn't bother about covering the watch because it was meant to be water resistant so I assumed it would be fine seeing my phone isn't water resistant and I use that in the rain with no problems. The watch is only 4 months old so id expect them to replace it which if I get a new one I may just look into selling it new and getting google wear when they're released haha
dc959 said:
It was raining quite heavily in the weekend and I was wearing my SW2 and the charging cover was firmly pressed in as I always make sure it is after every time I charge it and it got a bit wet and seemed to be working fine during the weekend after it had gotten wet but today I noticed that the top half of the screen isn't responding pretty much at all and I can very very rarely pull down the notification bar or swipe the screen using the top half of the display but I am able to press the icons in that part. I also noticed the light sensor has little bubbles of moisture in it. Would I be able to claim it under warranty seeing it is meant to be IP57 and should have been able to be worn in the rain?
Click to expand...
Click to collapse
Just a small word of caution. Sony do not claim the watch to be water proof so don't use that term. The watch is water resistant only and then to a very low IP standard. IP57 is not very useful to a watch. Better than the Gear 1 though. I still maintain this is a major problem with a watch.
Good luck with your situation.
Ryland
I shower, take it to jacuzzi and sauna for 3 months now, with no problem
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my watch fell apart after two months of wearing, not unlike others
also, TS is not the first to report water damage after a shower
it might be true only a small batch of watches was affected with this "glue problem", but i'm not taking any chancces when it comes to water, wearing this watch in the shower (or worse) is an accident waiting to happen....
The same thing happened to me. I just pour some water to clean the watch when it was turned off yesterday. Today it begun not showing anything on screen and later its tactile display is no responding. Also, as some of you pointed, there is small drops of water in the light sensor.
I feel really disappointed...
So I went diving in the ocean and it only took one short swim under water and at about 7 or 8 feet depth my wrist vibrated and all I saw was the Sony company name like the watch is shutting off on its own. I freaked and went to shore. Opened the USB port to find it flooded. I have had it in rice for like 4 hours and it's still not working. (I know I'm not support to but since I can't remove the battery) I have a carbon skin on our which covers the back. Does the back of the sw2 have screws? Is there a way to disassemble the watch? I separated it from the chassis but no further. Gimme tips to revive my sw2.
Well, if i can say this nicely, it is not a device made for diving. It's more for washing hands and rain... Mine took a hit in the shower and i stuck it in rice with the USB port open and facing down and didn't touch it overnight... It has lines in the screen, but boots and functions fine... There are a few threads on disassembly, just search and be very careful.
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Just following up in case anyone was curious: I cracked under the new update buzz and bought another SW2 from tigerdirect local store today (price matched $135 with newegg.com) I could not handle a few days with out my watch. I kept instinctively looking at my wrist and getting deprest with the lack of hard black & info on my wrist.
Anyways the old watch is still dead dispite spending 2 nights in rice bag and bathed in 92% rubbing alchohol. I've contacted sony and I'll keep you posted on what they decide on my warranty. They said they would look into it when they get the watch and see if they find a manufacturer defect. If so, they will replace the watch. If not they will mail the broken one back to me.
Warranty? This watch is not even supposed to be waterproof...
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Brewn said:
Warranty? This watch is not even supposed to be waterproof...
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SmartWatch 2 is waterproof and dust-resistant in compliance with Ingress Protection rating IP57. This means that it can be used in any weather and be immersed in water for a certain length of time*. The SmartWatch 2 display is smooth and scratch-resistant.
*Avoid immersion in salt water or water containing any types of chemicals. The micro USB connector cover must be firmly closed.
reptile64 said:
SmartWatch 2 is waterproof and dust-resistant in compliance with Ingress Protection rating IP57. This means that it can be used in any weather and be immersed in water for a certain length of time*. The SmartWatch 2 display is smooth and scratch-resistant.
*Avoid immersion in salt water or water containing any types of chemicals. The micro USB connector cover must be firmly closed.
Click to expand...
Click to collapse
the watch is only waterproof within 1 meters!
7 feet is like 2 meters
scrapzz said:
the watch is only waterproof within 1 meters!
7 feet is like 2 meters
Click to expand...
Click to collapse
try this saw it ont the gadgetshow saving a phone (smartwatches are almost phones....
do not try to power it on, it could cause more damage(also smell it if it smels like burned rubber don't waste your money on this bag)
disclamer: I am trying to help and do not wish that this post gets seen as an commercial
I know it's too late, but salt water is harsh on just about anything. Even just getting a splash of salt water on it, should be immediately wiped off with fresh water. I'm thinking 7-8 feet may have been too deep to go into with the watch.
The SW2 is water and dust RESISTANT not dust and water proof. There is a difference. It is not meant to be submerged under water at all.
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GiantJay said:
The SW2 is water and dust RESISTANT not dust and water proof. There is a difference. It is not meant to be submerged under water at all.
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With a rating of IP57 the smartwatch 2 is dust proof, not dust tight; and is protected from dripping, splashing and spraying water. It also means that it has undergone a succesfull immersion test for 30 minutes while submerged, up to, 1 meter in (fresh) water.
Mailed to Sony. I'll let you know what they say.
Hi guys,
My Z3 just developed an ugly yellow smudge on the screen a little below the USB port . it gets darker when the phone gets hot. Google tells me it's the screens glue that has fallen on the screen. Service centre says it would take minimum of 20 business days to fix it. And these people take 2 months even (my brothers ZL never made it back repaired). Is there any fix I could do myself?? I hate the people at the service centre. They are irresponsible and lazy.
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oSandmaNo said:
Hi guys,
My Z3 just developed an ugly yellow smudge on the screen a little below the USB port . it gets darker when the phone gets hot. Google tells me it's the screens glue that has fallen on the screen. Service centre says it would take minimum of 20 business days to fix it. And these people take 2 months even (my brothers ZL never made it back repaired). Is there any fix I could do myself?? I hate the people at the service centre. They are irresponsible and lazy.
Sent from my D6653 using Tapatalk
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Click to collapse
Could you post a pictures?
The only alternative i can think of is carrying out a screen replacement yourself, To prevent a less riskier attempt i'd suggest removing the Glass with the LCD however this requires you to take the back + front glass off i believe? Additionally it could make your device vulnerable to water after putting itb together
Hussain_Salam said:
Could you post a pictures?
The only alternative i can think of is carrying out a screen replacement yourself, To prevent a less riskier attempt i'd suggest removing the Glass with the LCD however this requires you to take the back + front glass off i believe? Additionally it could make your device vulnerable to water after putting itb together
Click to expand...
Click to collapse
Sorry, I dont have pics because I finally decided to just give it to the service centre. Its going to be at least a month long wait.
http://forum.xda-developers.com/z3/help/yellow-spots-display-t2937167
this post shows exactly what I had. But mine was on the left.
Hi guys, at work today my phone fell on stone.. Cracked the upper half of the screen which now is not functioning anymore, so i only have my bottom half to navigate my phone with. Obviously not optimal and want to replace the screen. What's the best way to do this? And maybe also cheapest way..
I used to have Tempered glass on it but that one cracked in my pocket a few weeks ago..
Forget about cheap replacing
Did you try turning it off and on again? Sorry i had to haha. Also dont buy **** cheap panzer glass, pay a bit more, for 10€ you can get undestructable panzer glass that wont break in pocket no matter what you do
Im sorry , but screen replacement is not an easy task to do.. I tried on my xperia z and it wasn't success.
Because taking off the screen and putting in the new screen in the right position is not that simple..
And replacing the screen at a shop will cost not little..
Maybe you can buy the new screen online and ask any shop to put it in ur phone for u.
Therefore I think it will cost less
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Try to use your warranty with Sony, but the price is expansive