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My HD7 worked without issue from the beginning of the year til around a month ago.
All of a sudden, my WiFi became extremely unreliable, sometimes taking an overly long time to recognise or connect to an obvious access point, sometimes finding none at all.
After I do manage to connect wirelessly, I see no speed increase in data transfer to suggest that the phone is even using the wireless link. Web pages sometimes load slower than over 3G. I had read that HD7s have trouble using certain WiFi protocols and adjusted accordingly, but the workaround was to no avail.
Additionally, once WiFi has been selected, I cannot switch it off. I am 'locked out' of the WiFi settings page. When I tap it in the menu it responds as if I've nudged it but it cannot load. The only solution is to remove the battery. On occasion, this stuck WiFi has also caused the capacitive buttons, camera and power switch to become inactive. Curiously, touch screen function seems unaffected.
I thought maybe this issue was tied to corrupt settings with my hub, but changing SSID / WEP key etc etc on my router hasn't fixed the problem, and connection to other open WiFi signals jam the phone just as badly.
I upgraded to Mango in the hope that a fresh OS update may 'rejig' my wireless settings into working, but again, no joy.
Anyone experienced anything similar? My final options seem to be factory reset the handset to see if that solves the issue, or return the handset to O2. (Both involve losing all my data, game saves, application data AND the recently delisted SW: Battle for Hoth permanently.)
Anyone got any other thoughts?
*EDIT* After a bit more research, I found that even when the phone has connected to a WiFi source, by turning Operator Data Service off, you can see that the WiFi service is in fact not doing anything.
I braved a factory reset, managed to whack WiFi on no problem, browser ran at appropriate speed, then everything crashed as per usual, I couldn't connect to the marketplace and had to pull the battery in order to use any of the capacitive buttons. I guess it was a hardware issue individual to my phone after all.
Guess I'll give O2 a ring sometime soon to sort a replacement. Not looking forward to losing all my game progress though it has to be said.
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
soufano21 said:
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
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Click to collapse
I had the same problem as well, couldn't connect, got to the point where even the power button stopped responding. Hard resets would only help for a short time and enabling WIFI would never connect right and eventually get me back to the same problem. I then got a replacement device, but it's not much better, I still can't connect to any WIFI, but at least it's not freezing up on me. My solution thus far has been just to avoid turning on WIFI if at all possible, but it's far from a perfect workaround. I'm guessing it's the HTC WIFI driver that's got issues.
i got similar problem.. send phone to service problem was "circut board"
replaced working fine...
when i was using wifi my phone was freezing some menus stop working and i have to remove battery
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Nope, haven't noticed anything like that yet. Is this happening on LTE or H/H+?
Nope. Do you have Chinese imported or International version?
Not stop, just slow...
Oneplus arrived from China and CM 11 was installed OK. For over a week everything has been fine using Virgin network in the UK.
Since yesterday though the data has been rather slow when browsing or using apps that require a connection.
When switching the data on the phone does recognise between 3g/H/H+ but when trying to load anything it is far slower than what it has been before.
I've tried clearing the cache and even clearing data but to no avail. Tried a factory reset last night and thought it was OK for a bit but today the same thing...
When using the browser pages will load but the blue loading bar at the top never moves past the first centimeter. (Doesn't move when using WiFi either though speed is finewhen using that).
Already contacted Virgin in case there were any issues but say the service is fine.
Any advice for troubleshooting or things to check would be appreciated.
Cheers
---------- Post added at 06:56 PM ---------- Previous post was at 06:06 PM ----------
Another reset and browser OK... Haven't done any updates or or signed in to Google account or reinstalled any apps. I think a slow and steady install of what I want and syncing to see if there's a clash somewhere. Hmmm, not happy at all
Sent from my Nexus 7 using XDA Free mobile app
CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I have had it where chrome wouldn't load webpages, usually it would start working again after a minute or two.
*sigh*... Thought things were fine last night but using it now its back to being slow again. No idea what's going on. Main update I had to install was Play Services. Chrome seemed a little funny so decided to roll it back at at the time things were alright but using it now its annoying. Took about 4 minutes to download a 3.5 meg file whereas it should breeze through it. I'm not expecting miracles but past experience was far better. Don't know whether there's anything I can do or just raise an issue with my original supplier.
Sent from my One using XDA Free mobile app
Strange.. for me, it's been both H/H+, LTE and Wifi that have had it happen to me..
Also, it's not the Chinese version. It's the International version I got from Oneplus. Lately it's been ok, but we'll see how it goes..
APN settings ok?
Do you have your preferred network set correctly?
Personally I've noticed no difference. Its set as EE by default but manually added Virgin's own to try.
Been working quickly enough again without rhyme nor reason.
Sent from my Nexus 7 using XDA Free mobile app
CephiroX said:
Hi everyone,
Just wondering if anyone's had issues with their data not working after while and require a reboot/airplane mode to work again?
I've noticed it both with Wifi and also with Mobile Data where one minute it'll work, and then suddenly I'll lose signal and need to reboot or switch on/off airplane mode a few times before it connects again.
Thanks!
Click to expand...
Click to collapse
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Same thing
ray2jerry said:
I can confirm the same happening to me... I'm on WIND Mobile in Ontario, Canada. It won't show that you lost the connection, things just stop loading... and the only way to fix it is to toggle airplane. It happens quite often, like a few times an hour. It's definitely a software issue that I'm hoping will be worked out in future updates, or maybe I'll have better luck with another ROM.
rAy
Click to expand...
Click to collapse
I've noticed it a few times where I'll swipe to the left (using Google launcher) and Google Now will indicate there is no internet connection even though I'm in an area with solid coverage. Usually if I swipe down a few times to refresh it will reconnect and update. Today however I had to reboot to reconnect. I have already checked my APN and it's fine. Did not have this issue even once with my Nexus 5 or my OPPO 7A I've been using. I'm going to check the CM bug log to see if it's been reported there.
I*have the same issue. Seems to happen when the 4g signal is weak and the handover to 3g does not happen. Then signal is lost instead.
I changed my APN now, but don't think it will matter... I'll give it a go. Using Franco kernel now, but is probably baseband related. Never had issues with my g2 previously on same location and APN.
In Norway BTW...reboot solve the problem temporarily
I have the same problem. My data connection will just stop at random and Facebook and Google now won't refresh, YouTube videos will suddenly stop playing, and upon hitting retry I'll get an error in both the playback screen and comments, and also the speedtest app won't finish preparing the test when I go to verify that my data connection is severed. I would have to restart in order to get data working again. I do get LTE speeds when it works, but it seems that the OPO takes longer to ramp up to those speeds compared to my Nexus 5 if that makes any sense?
Hi all. I have a weird issue that after Googling it doesn't seem anyone else has had.
The issue started earlier today, in the morning. I was using my phone on the WiFi and it was working phone, then my phone crashed, restarted itself.
I noticed it wasn't connected to the WiFi, went to the WiFi settings and where it usually says the list of networks it said "Turning on WiFi" and the slider at the top was greyed out so I couldn't turn it off.
I tried airplane mode and that didn't help. But the phone was working fine on my mobile data so restarted.
Now the weirder part starts. I basically have an issue where, if I turn on the WiFi, my phone crashes, or doesn't act like it's turning the WiFi on.
Even going Settings and then pressing on the WiFi option freezes the phone.
The problem started when I was still using 4.4.4 however since the problem developed I've used my mobile data to download the updates and now have 5.1.1 I think.
The problem persists even after updating to the most recent version and doing a factory restore. The phone is currently completely stock with nothing downloaded on to it. All I did is go through the first time setup for the device.
The WiFi currently is off, and the phone is working however it won't connect to my data, it has the signal bars and then an ! instead of a 4G icon.
If I try to turn the WiFi on it crashes the phone.
The phone is still under warranty so I plan on contacting LG on Monday however it's currently 3:34 AM on a Sunday so I have a day until I can call them and was hoping for a solution in that time.
Thanks in advance. I have the phone to hand so anything you want me to test I'm able to.
There is some information I didn't type as I don't know what is important was trying to avoid a wall of text so if you have any more questions I'll answer I best I can.
Thanks for reading, I hope you can help!
So I just got the phone a few days ago and I've started to notice some strange happenings. Whenever I get notifications for my apps or messages they always come at the same time. Say I have a text message come in, it will then push facebook or something like that and show messages that I have from the messenger app. Is this normal behavior?
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
elpindian said:
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
Click to expand...
Click to collapse
Demonlinx said:
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
Click to expand...
Click to collapse
Try a data reset by dialing ##72786#
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
elpindian said:
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
Click to expand...
Click to collapse
Could be..... Kinda hard to troubleshoot. The only one I have a problem with is Tapatalk and XDA app. I think that one may be related
@Soooperstar it's weird, I think it has something to do with the phones deep sleep issues and Sammy has yet to figure out all the bugs. I love the build of this phone but can't stand the software. I'm ready to move on to a Nexus device when the next one releases.
Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Anyone?
For users experiencing the same issue I noticed foll:
After some messing around I reset network settings and after restart the phone WiFi connection is snappy again.
What I notice though is that in case I unfreeze gsf and then re-freeze it, the problem incurs again, so surely something is happening at that point; I then have to once again reset network settings so that it does not lag.
OK, so I finally found the culprit of the sh*tty Wi-Fi after the update to EMUI11:
There is a software bug for sure, due to which by the time that you enable WiFi calling on the device, all apps are slow to load content(besides the browser and social apps which work OK).
I have been constantly resetting network settings to fix the issue, issue was fixed but as soon as I enabled WiFi calling, things started to get problematic.
After switching WiFi calling off, problem immediately disappears, so surely this is a bug which was not present in previous firmwares.
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
snookdog said:
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
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Click to collapse
Honestly? I have no idea, but it is a really sh*tty bug for me, since I have been using WiFi calling for a long time (network reception in my home is bad). I hope Huawei or even some dev finds a fix soon..
Today i updated firmware to 168 but the problem still persists.
Another thing I noticed though is that you do not have to fully switch off WiFi calling, but only not to set it in WiFi preferred, instead leave it to mobile network preferred. The caveat tho is that when you have it in mobile network preferred, even if you have 1 bar of signal it will rarely switch to WiFi calling, so it is pointless.
OK, I think that the emui 11 update has ruined the phone due to this WiFi calling problem. It is almost unusable, every phonecall in my house ends up in call dropping, so the update got me in a position to either set wifi preferred in WiFi calling and have most of the apps lagging like hell, or to set it to mobile preferred and have usable apps but dropped calls all the time.
What a mess.
Indeed, thanks a lot for updating your thread!
The downloading lag I had on many apps (Gmail...) was driving me crazy!!
I disabled wifi calling (I couldn't until now, as I didn't have any reception in my old house) and downloads work again smoothly!
(I'm on 11.0.0.168)
thanito said:
Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Click to expand...
Click to collapse
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
skyisblue79 said:
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
Click to expand...
Click to collapse
Did you try? I am sure it will solve the lagging issue
thanito said:
Did you try? I am sure it will solve the lagging issue
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Click to collapse
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
skyisblue79 said:
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
Click to expand...
Click to collapse
If you know the way, yes... I personally raised this issue to Huawei support hotline a few days after the update, but I never heard from them again.
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
osahitzelgsngar said:
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
Click to expand...
Click to collapse
I guess not, unfortunately the only solution for me was to switch wifi calling off. personally I switched to S21 ultra. Even though I believe that overall it was a downgrade move, god I was so frustrated not being able to use WiFi calling at my home, so this was the main reason of me switching to S21 Ultra. I still have the p40 pro sitting in a drawer, hoping that someone may fix this at some point I really miss the epic low light cameras and it's form factor (s21u too big for my taste and also when taking photos at night it's shyte compared to p40 pro)
Omg, thank you. It has been bothering me for months. Normally I just turn off and on wifi, to get the apps to have axcess to internet when I need to. But normally the have trouble again after short time. But now after setting it to 'operator preffered' and not 'wifi-preffered', it works like a charm. Ofcourse I do not have problems with the operator-signals...
But thanx again
Thank you so, so much! This was driving me nuts. You made my phone usable again
Seems like the Problem got fixed somehow silently.... im now on 11.0.0.223 & Updated all huawei apps to latest, and VoWifi seems to work fine now, at least for me...
can anyone confirm ?
My p40 pro is currently sitting at my drawer since I bought a S21U, but I will check to see if it works.