Sony Xperia X5 won`t start after the last OTA update..??? - Xperia Z5 Q&A, Help & Troubleshooting

Hi yall and Happy New 2017 to all comrades
Gentleman,
I have an annoying issue with my Xperia Z5. Yesterday I finally agreed to let the automatic update commence after post-poning the damn thing for a week. Started at 48% of battery, the phone switched of and underwent with the system update installation as usual. Nothing extraordinary throughout the the whole process - the progress bar filled up all the way to 100% and the Sony attempted a reboot. Unluckly the reboot did not happen. Blank black screen with no signs of life in it whatsoever.. Holding down the Power Button doesn`t change anything. Holding down the Power Button + Volume up / Volume down (any kind of combinations with these three) doesn`t work as well. Sticking the charger in is the only thing that makes a little difference where the LED will start flashing red periodically , but not holding solid red light as it would have been charging. Holding down the Power Button until the charger is plugged makes the led solid red, but as soon as I let go on the button the light vanishes too..
This has been well frustrating already. I tried to hook it up to Sony Companion (their mumbo-jumbo soft for sony devices~pc) but no life doctor, I read no pulls.
My phone is not rooted and was carrying the stock Android Marshmallow (don`t even now the version).
I used to root every single device I had since 2012 with that including HTC Sensation XE, HTC HD2 convertion from Windows to Android, Samsung Galaxy S2, Samsung Galaxy S3. With this beauty i decided to take the other way of keeping things simple and just for the sake of my social life and my miss, as I get pretty addicted once it comes to custom ROMs and such. Put in other words - although I don`t want to go there I would if needed to get my phone back to life, as I start work back tomorrow and half of my job is receiving 60+ calls and emails and i`m kinda f*ck#d without my smartphone. Unfortunately I do not own any other device which would cover me for the time being nor friend that would help.. - im friendless
Anybody ? Resurrection ideas plleaaaaasseeee

Is it enter fastboot or flashmode?
If no,what happened if you connect it to computer.

Same thing happened to me when upgrading from .253 to .305 last October...
I was at 60% and left the phone charging while it updated and then the phone just died.
No way to boot, red LED when plugged in to charge and not detected by any computers, so no possibility to fastboot...
Also fully stock, but makes me miss my old rooted HTC M7...
Contacted Sony and was told that I would have to ship it to Singapore and pay both ways and for repairs (which would cost the same as a new Z5), so i just bought a new E6603 for my sister and took her E6653. Sony rep also told me not to update from OTA, but to use Xperia Companion. Seriously?!To provide OTA's but we're not supposed to use the?! I ran CM Nightlies on my M7 for over a year and never had any issues with OTA builds/dirty flashes!
Probably won't be buying another Sony phone (for myself or any friends or relatives) after this. You kill my phone with your update and then tell me that you wont cover the repair/replacement?!

just flash newest fimrware using flashtool, probably destoryed boot.img nothing serious

meho123 said:
just flash newest fimrware using flashtool, probably destoryed boot.img nothing serious
Click to expand...
Click to collapse
Ok, I`m willing to try that. Any chance you could advise me to solid working flashtool and a thread with a step by step bootloader unlocking + flash + root guidance ?

Try first if your phone can goes to flashmod/fastboot
If your pc detect your phone as QHUSB_DLOAD than it's a hardbrick and a motherboard replacement is needed, next time NEVER use ota on a rooted/unlocked bootloader
What i can say is that yourdevie is fota bricked
Edit: similar case :https://forum.xda-developers.com/showthread.php?t=1126358

If your phone can enter fastboot/flashmod this is no big deal, just flash a new firmware the one you want with flashtool but by excess of prudence check all case in wipe section before flashing, now you'll be good to go, you'll just have to set all you thinks back, but I guess you prefere this to a dead phone

Mario_Shinobi said:
Ok, I`m willing to try that. Any chance you could advise me to solid working flashtool and a thread with a step by step bootloader unlocking + flash + root guidance ?
Click to expand...
Click to collapse
http://www.flashtool.net/downloads.php download latest
i will help you in unlocking

Just to make something clear - I haven`t done anything to the Sony software-wise. It is as stock as it could be and all locked.
I will attempt to run it over the weekend as i`m tide on resting time lately.
Cheers for your help guys

Hi,
Good luck, my E6683 has the same problem last november no way to repai it.
Tell me if you find a solution.

Related

[Q] Motorola RAZR HD XT925 Doesn't Start (Blinking Green LED)

Hello. I have problems with my device, a Motorola Razr xt925 HD. It doesn't start, it just keeps the green led blinking when connected to wall charger, and when I plug the USB, makes a sound of a new device detected but only for a few seconds then it makes a sound of an unplugged device, and so on. It doesn't respond to any combination of buttons. I let it charging overnight, even though the battery was nearly full before this happened. Don't know if this is relevant but before this happened, I was going to flash stock Retail Brazil firmware by fastboot and got a flash failure. I turned it off and then it wouldn't turn on again. I never had this happened, I had problems but I always solved them all. Not this time hopefully you guys can help me or tell me what it could be, because I doubt it was the battery. I leave you a video showing my case.
i dont know for certain but the only time i see that green light is when battery is ou and i put it to chrge. Could your phone be in apfastboot and can t charge. It is a bit of a tough situation to troubleshoot.
Did you try keys combo to put it in fastboot, and test it by flashing
or maybe use rsd lite see if it shows you device connected? maybe then you can flash stock
i am sure there are other possibilities, let s hear from you
There's no way to enter in Fastboot by key combos and RSD lite doesn't show my device :/ maybe I need a factory cable, just in case that the battery is empty. I need more suggestions please
me paso lo mismo
did you find any solution?
im having this problem after i start using KK 4.4.2 seems like the phone go to sleeping mood by it self while my screen is locked so i have to keep clicking at power and volume up and down to restart the device now im looking for an update or a fix for this problem, another problem is the device WIFI do not catch my house signal while im away 10 feet from the house the software have bugs
I've been using CM 11 (KK 4.4.4) with no issues. This is a flash problem or maybe the battery. My phone is still dead btw I see that two more people are having the same problem here... we need a solution please.
chuYxP said:
I've been using CM 11 (KK 4.4.4) with no issues. This is a flash problem or maybe the battery. My phone is still dead btw I see that two more people are having the same problem here... we need a solution please.
Click to expand...
Click to collapse
i think your your device is dead.
this exact thing happened to me.
it happened on september, i was forced to get a new device.
i love this phone but it was dead.
i hope a fix comes through i would like to have it back
I ll take one of your hand, I need parts if interested
Any update with this? Did you try with a factory cable?
I'm going through the same thing , I read the other day that and the driver installed and nothing more .
keep trying to revive my device.
I'm going through the same thing. When I plug it into my pc , under device manager it shows "Human Interface Device" then it unmounts itself then remounts itself then unmounts. Over and over..... I've even replaced the battery.
I was running stock rom with just root, phone was working great. phone rebooted, screen never came back on but when i connect it to my computer it sees it in adb..........
Any advice would be great.
Thank you
kilroy1stcav said:
I was running stock rom with just root, phone was working great. phone rebooted, screen never came back on but when i connect it to my computer it sees it in adb..........
Any advice would be great.
Thank you
Click to expand...
Click to collapse
This thread for the droid Ultra might interest you: http://forum.xda-developers.com/droid-ultra/general/droid-ultra-maxx-brick-recovery-t2830806
There is some discussion of the Razr HD in this thread. It looks like someone with an unlocked device would need to dd their bootloader partition for this method to work.
A few years later .... Any solution? rsrsrs
any update on this scenario?
i have this situation too and the time could give us an answer, i am searching again, i took my device to some 'phone repair stores' and in less than 5 minutes they told me that the phone was dead, but i have my last doubts
Just to add an update here
I ended up with the Green light only and blank screen after trying to fix a battery issue, despite getting a number of batteries my phone wasn't accepting the batteries.
I remembered a battery issue a long while back, so went to reflash my phone to see if it resolved it.
I ended up with the green light and blank screen and no matter what buttons, it would just make a noise then keep rebooting.
I ended up using the Unbrick bat file.
RSD Lite was briefly showing a Medfield device of something starting with Med, but since the phone kept rebooting I couldn't reflash it again.
I did the Pwr and Vol down and as soon as I saw the device, I clicked the UnBrick bat and it managed to get my Moto logo up.
I then booted to Fastboot mode and reflashed and my phone is back,
See this link for the UnBrick, but when you do it, you have to be fast to catch it while the device is seen, otherwise the phone reboots after 4s or soo.
Softely Unbrick XT890 Razr i - Really Unbrick the Zombie
Well do not think that this thread is one among others. It's my experience when i messed up with my Razri. I wish I had this before, so I'm sharing it with you ! Every has his experience and a way to do it, so this is mine First I searched...
forum.xda-developers.com

Low battery bootloop but accessible via PC (fastboot & flashmode)

Hey community,
i bought a sony xperia z3 three months ago.
Yesterday I recognized that my phone was at 50% battery after charging the whole night.
I thought that its a bug or something and I got my real 100%, but after ~3 hours it was still at 50% and suddenly there was the "you have to charge your phone"-pop up for 1ms.
So i decided to plug in my charger and thought my phone will charge again. But no, the battery icon also switched from 14% to 50% in this 1ms. It was going on like (13%<->50%, 12%<->50% and so on) this until my phone died and got 0%.
I haven't unlocked my bootloader, flashed it or something like this. It was the original vodafone branded sony xperia z3.
Until now I can't charge my phone, because everytime I plug in the charger, my phone is booting with the low-battery icon and after 5 seconds it's turning of in a loop. Booting for 5 seconds and then shutting down and so on...
I thought my phone will have enough battery when I will plug in the charger for the whole night and my phone will try to start in this loop until it has enough battery. But again, nope!
Now I decided to unlock the bootloader and flash my phone with Cyanogenmod 12 or CMW, because my phone is accessible from the computer. I can go into the flashboot and flash mode.
But also after unlocking and flashing I've got the same thing again. It won't start.
I tried to charge it for about 4 hours in flashboot mode, because then the blue light is shining and my phone is not shutting down. But NOPE, same **** again.
I don't know what I can do anymore. Can you help me?
Do you think I have to change the battery?
Looking forward to hear from you! It's only three months old never dropped or something like this.
greetings and sorry for the wall of text
shimmy
bro warranty covers that, but as soon as u unlocked bootloader, u kinda voided that too =(
go to Vodafone and DO NOT mention that you unlocked bootloader and explain the problem within 2 weeks of purchase u should receive a brand new device and afterwards they'll repair it for you
I have a small crack (2mm thick and I think it came from pressure) at the backcover and asked vodafone if they can change my backcover, because now it's not guaranteed that it's waterproof.
They said no, because it's my own fault if something is cracked or broken on the case and I have to pay 259€ to get a new one.
Yesterday I called vodafone again because of this problem and they won't repair it, because of my first support case and I have to pay 259€ to get a new phone. I was arguing for about 1 hours that this is a guarantee case and it has nothing to do with the crack, but they don't care and there are some laws that I could say that they have damaged my phone and so on. No chance.. Maybe I should call my advocate.
I read something about locking the bootloader? Maybe I can flash a stock version and lock the bootloader?
Try yellow reset button.
I also tried this before. It doesn't fix the problem.
Hi guys, Sorry to bring up such a old post but having a similar issue.. My Mrs phone just started rebooting one day, Vodafone refused to replace because tiny crack. The boot loader is unlockable I tried repairing with xperia windows tools the flashed older and different firmware's many times. The phone works when connected to PC but when unplugged or on normal charger just constant reboot.
Any suggestions on what to do?
Thanks
Sent from my HTC One M9 using Tapatalk

After Sony's service and update to 5.1.1 my Z3 is showing 50% battery

I'm a XDA newbie and looking for help, explanation. I broke my screen on Z3 a month and more ago and send device to repair to official Sony service. Everything fine except that when I got device back and update it OTA to 5.1.1 - the battery is not charging anymore and is it showing 50% all the time. There are some exceptions that sometimes it shows real capacity.
I already had empty batteries but was able with tricks (such as holding power + volume down) to charge it to boot up cm 12.1 and even some older 4.4.4 roms (I did flash twrp, cyanogen recovery or cwm (from DooMLoRD) over fastboot and flashtool - which is working even with almost totally empty battery). All are showing 50% and not charging. I do not want to give it to Sony's service again and wait for phone one month again.
Any suggestions - how can I return my phone to it's full life again ? thanks !
gorazdg said:
I'm a XDA newbie and looking for help, explanation. I broke my screen on Z3 a month and more ago and send device to repair to official Sony service. Everything fine except that when I got device back and update it OTA to 5.1.1 - the battery is not charging anymore and is it showing 50% all the time. There are some exceptions that sometimes it shows real capacity.
I already had empty batteries but was able with tricks (such as holding power + volume down) to charge it to boot up cm 12.1 and even some older 4.4.4 roms (I did flash twrp, cyanogen recovery or cwm (from DooMLoRD) over fastboot and flashtool - which is working even with almost totally empty battery). All are showing 50% and not charging. I do not want to give it to Sony's service again and wait for phone one month again.
Any suggestions - how can I return my phone to it's full life again ? thanks !
Click to expand...
Click to collapse
I'm sorry mate, but they broke it and they should fix it. Before it turns to something else. A "REAL" problem. My suggestion - Send it back in. Cheers.
stanley08 said:
I'm sorry mate, but they broke it and they should fix it. Before it turns to something else. A "REAL" problem. My suggestion - Send it back in. Cheers.
Click to expand...
Click to collapse
I definitely do not trust them No SW change possible ? I even tried original 4.4.4 from Sony and no luck.
Now - what's even funnier -> I can charge my phone only if I press volume up a few time - and does not matter if phone is on or off.
It goes like:
- if phone is connected to charger - charging stops and battery shows 50%
- If I press volume up - charging starts right away and shows "real" battery status
- If I'm lucky same status remains for a few minutes
Any clues would be more than welcome Thanks
Be careful. I had the exact same issue (only showing 50% battery - regardless of charging or discharging state), and when I did a forced reboot, the phone never restarted and I had to send it back to Sony. I'm still dealing with Sony on this. "Sudden death" is a known issue, and it appears the Z3 Compact works through it, whereas the Z3 becomes completely dead.
I was told it's a faulty motherboard / bad batch. They then sent me a phone with cracked glass and less memory than my model.

[Completed] Sony Xperia Z5 won`t start after last update..

Hi yall and Happy New 2017 to all comrades :highfive:
Gentleman,
I have an annoying issue with my Xperia Z5. Yesterday I finally agreed to let the automatic update commence after post-poning the damn thing for a week. Started at 48% of battery, the phone switched of and underwent with the system update installation as usual. Nothing extraordinary throughout the the whole process - the progress bar filled up all the way to 100% and the Sony attempted a reboot. Unluckly the reboot did not happen. Blank black screen with no signs of life in it whatsoever.. Holding down the Power Button doesn`t change anything. Holding down the Power Button + Volume up / Volume down (any kind of combinations with these three) doesn`t work as well. Sticking the charger in is the only thing that makes a little difference where the LED will start flashing red periodically , but not holding solid red light as it would have been charging. Holding down the Power Button until the charger is plugged makes the led solid red, but as soon as I let go on the button the light vanishes too..
This has been well frustrating already. I tried to hook it up to Sony Companion (their mumbo-jumbo soft for sony devices~pc) but no life doctor, I read no pulls.
My phone is not rooted and was carrying the stock Android Marshmallow (don`t even now the version).
I used to root every single device I had since 2012 with that including HTC Sensation XE, HTC HD2 convertion from Windows to Android, Samsung Galaxy S2, Samsung Galaxy S3. With this beauty i decided to take the other way of keeping things simple and just for the sake of my social life and my miss, as I get pretty addicted once it comes to custom ROMs and such. Put in other words - although I don`t want to go there I would if needed to get my phone back to life, as I start work back tomorrow and half of my job is receiving 60+ calls and emails and i`m kinda f*ck#d without my smartphone. Unfortunately I do not own any other device which would cover me for the time being nor friend that would help.. - im friendless :angel:
Anybody ? Resurrection ideas plleaaaaasseeee
I`m wondering if I am in the wrong subforum with my problem.. Any guidance good folks ?
Mario_Shinobi said:
Hi yall and Happy New 2017 to all comrades :highfive:
Gentleman,
I have an annoying issue with my Xperia Z5. Yesterday I finally agreed to let the automatic update commence after post-poning the damn thing for a week. Started at 48% of battery, the phone switched of and underwent with the system update installation as usual. Nothing extraordinary throughout the the whole process - the progress bar filled up all the way to 100% and the Sony attempted a reboot. Unluckly the reboot did not happen. Blank black screen with no signs of life in it whatsoever.. Holding down the Power Button doesn`t change anything. Holding down the Power Button + Volume up / Volume down (any kind of combinations with these three) doesn`t work as well. Sticking the charger in is the only thing that makes a little difference where the LED will start flashing red periodically , but not holding solid red light as it would have been charging. Holding down the Power Button until the charger is plugged makes the led solid red, but as soon as I let go on the button the light vanishes too..
This has been well frustrating already. I tried to hook it up to Sony Companion (their mumbo-jumbo soft for sony devices~pc) but no life doctor, I read no pulls.
My phone is not rooted and was carrying the stock Android Marshmallow (don`t even now the version).
I used to root every single device I had since 2012 with that including HTC Sensation XE, HTC HD2 convertion from Windows to Android, Samsung Galaxy S2, Samsung Galaxy S3. With this beauty i decided to take the other way of keeping things simple and just for the sake of my social life and my miss, as I get pretty addicted once it comes to custom ROMs and such. Put in other words - although I don`t want to go there I would if needed to get my phone back to life, as I start work back tomorrow and half of my job is receiving 60+ calls and emails and i`m kinda f*ck#d without my smartphone. Unfortunately I do not own any other device which would cover me for the time being nor friend that would help.. - im friendless :angel:
Anybody ? Resurrection ideas plleaaaaasseeee
Click to expand...
Click to collapse
Greetings and welcome to assist. It looks like you have already tried most things, does your pc recognise the device in flashtools ? If not try asking the experts here to see if they can think of anything
https://forum.xda-developers.com/xperia-z5/help
Good Luck
Sawdoctor
sawdoctor said:
Greetings and welcome to assist. It looks like you have already tried most things, does your pc recognise the device in flashtools ? If not try asking the experts here to see if they can think of anything
https://forum.xda-developers.com/xperia-z5/help
Good Luck
Sawdoctor
Click to expand...
Click to collapse
Greetings Sawdoctor and thanks for yor reply.
I have not trtied any flashtools with my Sony, as I am out of the bussines and i do not even know which is the correct flashtool for my phone. The only software I have installed on my pc is Sony Companion, but that is anywhere near to a flashtool. I will repost my thread in the X5 subforum provided by you and hope on some help. By than I shall search for a propper flashtool as well.
Thank you very much for your call.
Regards.

XZ premium froze, now won't turn on

Hey guys,
Have been using the xz premium (single sim edition) with unlocked bootloader and first version of Oreo ROM installed. The device froze the other day, then went blank. It won't respond to anything whatsoever (fastboot or flashmode) and I have pulled the battery leads and put them back again.
Any suggestions? I've had 0 water exposure and have no idea why this would be happening. Thanks in advance (=
itsttime206 said:
Hey guys,
Have been using the xz premium (single sim edition) with unlocked bootloader and first version of Oreo ROM installed. The device froze the other day, then went blank. It won't respond to anything whatsoever (fastboot or flashmode) and I have pulled the battery leads and put them back again.
Any suggestions? I've had 0 water exposure and have no idea why this would be happening. Thanks in advance (=
Click to expand...
Click to collapse
You mean you opened up the device? The first thing you shouldve tried was holding the power button and volume up till it vibrates, if it wouldve vibrated. Since you say you have pulled the battery though that could only lead to either a dead battery or a faulty motherboard/hard brick somehow. Since you did nothing and the device just froze all on its own I cant say a dead battery would cause this as if it were the battery the device wouldve most likely powered off not froze.
Another thing that could be tried is to try power it on using just the charger. Also trying that without thw battery connected might help. If none of that works then the chances are its time for a motherboard replacement. Personally I wouldve just confirmed its death then sent it off to Sony for replacement. If the handset was completely dead and couldnt be recognised by PC then there wouldve been no way for Sony to verify that the bootloader was unlocked. Since you opened it to pull the battery that also would void the warranty. No matter how well you were to put it back together im sure there would be a way for Sony to verify if its been cracked open or not unfortunately.
I did a bootloader relock on my Xperia Z when I water damaged it and they never knew it had been unlocked and I got a replacement handset baring in mind that the device could be used just that issues occured with the volume buttons.
The most I can suggest is above. Either try the button combinations and charger methods, or considered a new device or motherboard replacement. Also if possible try the battery in another device if able to otherwise not much can be said without replacing. I hope this helps abit.

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