Hi,
Yesterday my xperia Z1 compact's screen turned black for several hours during the day. It died about 4 times. I managed to restart it by the small red button at the simslot.
But today all I see is a black screen, and I cant open anything, cant recover anything. Nothing I do seems to work. I tried everything, restarting with the red button, homebutton + volume... nothing!!
I'm so desperate and about to cry because I have pictures of me and my wife on my phone who passed away 4 months ago. I really need those pictures but cant see or do anything because of the black/dead screen.
Please, someone, please help me, what can I do??
Faulster said:
Hi,
Yesterday my xperia Z1 compact's screen turned black for several hours during the day. It died about 4 times. I managed to restart it by the small red button at the simslot.
But today all I see is a black screen, and I cant open anything, cant recover anything. Nothing I do seems to work. I tried everything, restarting with the red button, homebutton + volume... nothing!!
I'm so desperate and about to cry because I have pictures of me and my wife on my phone who passed away 4 months ago. I really need those pictures but cant see or do anything because of the black/dead screen.
Please, someone, please help me, what can I do??
Click to expand...
Click to collapse
Greetings and welcome to assist. Does your pc still recognise your phone ? if it does you should be able to get them that way. You should be able to use adb if nothing else.
If you ask your question here
http://forum.xda-developers.com/sony-xperia-z1-compact/help
I'm sure the experts there will help you recover your device
Good Luck
Sawdoctor
Related
Ok so i have my sisters samsung galaxy tab4 ( sm-t230nu ) which she brought to me today.
Her screen went black, lights up and all but it stays black in color. Up down volume buttons work and u can hear them working, power button works, turns screen on and off, TOUCH SCREEN WORKS, on certain areas u can hear the noise it makes when u tap on the screen and apps. I pressed the power button alone for it to restart, it restarts but does not show samsung tab logo or anything at all just lit up black screen. I even went on YouTube to memorize the hard reset sequence of buttons u have to press in order to complete the reset and i did manage to hard reset. But screen is still booting up on a lit black screen. I removed the back cover, unplugged the battery and tried booting it up and still nothing. BTW its full factory, no root roms or anything of the sort. I need help on what could be the problem. Only thing i believe might have caused this was a recent update on the system. My sister sais a few days ago it gave her a notification about it and she clicked on yes. I dont know what version of android it had nor which it had updated to. Please help. Tablet is not that old. Thanks. If anything email me directly at [email protected] thanks
Hello, and welcome to XDA Assist! The best thing to do would be to register and ask your question here: Galaxy Tab 4 Q&A, Help & Troubleshooting. There will be experts there who can give you advice. You may have to reflash stock firmware to get the tab working again...
Good luck!
Hi Guys,
I'm in deep trouble (i think)....I was updating my Sony C4 (E5333) dual yesterday night when suddenly the updating stops, the phone turn off and from then on, my phone is dead. When I charge it, the LED indicator is flashing RED light even after hours of charging. I tried to switch it on but nothing happen. I tried connecting it to my laptop (windows 8.1) but it is not recognize with red LED light on whenever I plug it to my laptop. The LED light only turns green if push the volume button down and plug it in my laptop, but it will stop after a few minutes the LED light turn red again. I even tried to repair the phone via PC Companion and it went well until after the preparation steps where it is in downloading step...on the downloading steps, it took hours saying it is downloading but nothing on the progress bar...seems like it is stuck there forever....
Is there any other way to get my phone back to normal state because I don't want to send it to SONY center (if can) because I know it will takes forever and I need the phone ASAP for work and study plus it is a special gift by someone before he passed away....
Please, please help me guys...
Thank You in advance....
normanrentap said:
Hi Guys,
I'm in deep trouble (i think)....I was updating my Sony C4 (E5333) dual yesterday night when suddenly the updating stops, the phone turn off and from then on, my phone is dead. When I charge it, the LED indicator is flashing RED light even after hours of charging. I tried to switch it on but nothing happen. I tried connecting it to my laptop (windows 8.1) but it is not recognize with red LED light on whenever I plug it to my laptop. The LED light only turns green if push the volume button down and plug it in my laptop, but it will stop after a few minutes the LED light turn red again. I even tried to repair the phone via PC Companion and it went well until after the preparation steps where it is in downloading step...on the downloading steps, it took hours saying it is downloading but nothing on the progress bar...seems like it is stuck there forever....
Is there any other way to get my phone back to normal state because I don't want to send it to SONY center (if can) because I know it will takes forever and I need the phone ASAP for work and study plus it is a special gift by someone before he passed away....
Please, please help me guys...
Thank You in advance....
Click to expand...
Click to collapse
Hi
Thanks for using XDA Assist.
There's no dedicated forum for your device here in XDA. Try posting your query in Android Q&A,Help and Troubleshooting or in the friendly Q&A thread here->[Ask Any Question][Newbie Friendly]. Experts there may be able to help you.
Good luck
Help!
So literally three days ago my dad gave me his old phone. It was a rooted Sony Xperia Z3V. I realized that I could not play Pokemon Go and so I installed the files a YouTube video told me to install to get Magisk, a program like root cloaker that should have let me turn on root toggle so that I could play Pokemon Go. I soon realized that this was not the case or I seriously messed up. Now my phone will not turn on. When I hold the power button it just vibrates and does nothing. When I hold the Power button and both volume buttons it shows a Sony logo after a while and then turns to a screen that says System Recovery at the top and has four options: Continue Power up, Safe mode, Factory Reset, and Power down. Absolutely all of them just turn off the phone. The Factory Reset has four options when you select it. At the top it says "Continue with Factory Reset?" and it has the following options: No, No, No, and Yes. All of those do nothing as well other that turn the phone off. My dad said he might have a backup on his SD card that he might be able to restore it to. However, I'm not sure he has this so if you can help please include a way without that. Also, my Dad told me that Sony Companion does not work with this phone. Please help. I know it was stupid but I'm still pretty new to rooting and I'm still in 8th grade. Now I'm back to my Droid Ultra. I know it's kinda a third world problem to have a slightly worse phone but I still broke the phone that my Dad gave me. It would mean so much to me if someone could help me I'm desperate.
Thanks,
jacobpn5042
jacobpn5042 said:
Help!
So literally three days ago my dad gave me his old phone. It was a rooted Sony Xperia Z3V. I realized that I could not play Pokemon Go and so I installed the files a YouTube video told me to install to get Magisk, a program like root cloaker that should have let me turn on root toggle so that I could play Pokemon Go. I soon realized that this was not the case or I seriously messed up. Now my phone will not turn on. When I hold the power button it just vibrates and does nothing. When I hold the Power button and both volume buttons it shows a Sony logo after a while and then turns to a screen that says System Recovery at the top and has four options: Continue Power up, Safe mode, Factory Reset, and Power down. Absolutely all of them just turn off the phone. The Factory Reset has four options when you select it. At the top it says "Continue with Factory Reset?" and it has the following options: No, No, No, and Yes. All of those do nothing as well other that turn the phone off. My dad said he might have a backup on his SD card that he might be able to restore it to. However, I'm not sure he has this so if you can help please include a way without that. Also, my Dad told me that Sony Companion does not work with this phone. Please help. I know it was stupid but I'm still pretty new to rooting and I'm still in 8th grade. Now I'm back to my Droid Ultra. I know it's kinda a third world problem to have a slightly worse phone but I still broke the phone that my Dad gave me. It would mean so much to me if someone could help me I'm desperate.
Thanks,
jacobpn5042
Click to expand...
Click to collapse
Greetings and welcome to xda. First off don't worry your phone can be fixed easily, there are plenty of threads and tutorials on xda on how to hide root for certain apps. If root isn't important to you then just reinstall a stock rom.
If you ask your question here
http://forum.xda-developers.com/z3/help
the experts there will be able to help you
Good Luck
Sawdoctor
Dear Learned ones,
I recently purchased a second hand Samsung S7 Edge phone, only to find out that it has a software KingRoot installed in it. I went into kingroot and then pressed some options to unroot it and then deleted kingroot app thinking it would have done the job but apparently not.
Now I have been trying to follow some youtube videos how to factory restore the phone but am stuck. The phone isn't simply going into download mode at all. I tried pressing vol down + power + main button but it simply does not work.
I would greatly appreciate if you can please help me with how do I go about restoring it to the factory mode.
Peace
no1sbusiness said:
Dear Learned ones,
I recently purchased a second hand Samsung S7 Edge phone, only to find out that it has a software KingRoot installed in it. I went into kingroot and then pressed some options to unroot it and then deleted kingroot app thinking it would have done the job but apparently not.
Now I have been trying to follow some youtube videos how to factory restore the phone but am stuck. The phone isn't simply going into download mode at all. I tried pressing vol down + power + main button but it simply does not work.
I would greatly appreciate if you can please help me with how do I go about restoring it to the factory mode.
Peace
Click to expand...
Click to collapse
Hi mate
Sometimes is tricky to get into download mode , when system is not 100% ok timing becomes an issue, keep trying it should work
Once there just flash a fresh firmware
Sometimes holding Volume Down & Home & Power until the phone reboots twice will work if doing it only once fails
Thank you, both for your replies and assistance. I have tried holding all three buttons down for good minute but nothing happens. It feels like that the screen lights up a little and then goes off again. I have been trying it over and over again few times but nothing happens
When I do it few times, it then comes back saying Android is starting... Optimising app XX of 102 and then starts normal again.
Is there a way i can insert two pictures here for you to see the main screen?
no1sbusiness said:
Thank you, both for your replies and assistance. I have tried holding all three buttons down for good minute but nothing happens. It feels like that the screen lights up a little and then goes off again. I have been trying it over and over again few times but nothing happens
When I do it few times, it then comes back saying Android is starting... Optimising app XX of 102 and then starts normal again.
Is there a way i can insert two pictures here for you to see the main screen?
Click to expand...
Click to collapse
As i said , is a matter of timing , keep trying , hold and release try again
So you can boot? are you rooted?
In the reply window is paperclip symbol click it there you can attach picture...but i am not sure if you are yet allowed...
Situation: Samsung Galaxy J7 Crown. Never messed with. USB Debugging not enabled No special permissions (no ADB). I am able to access the Android Recovery screen. Obviously wipe cache partition didn't help, nor Lacking storage booting. Other than the Recovery and download screen: I get the Power/Restart icons when booted normally. Reset works, but power doesn't turn the phone off. No phone calls, Yes notifications. Camera from lock screen comes on (triple click on home button) and touch screen works.
I've tried to trace out the lock pattern in the hopes its still working outside this specific situation. No indication that it is.
All i want is a few sentimental pictures. Although after an entire day of frustration, finding out that the only thing that works is the camera is kinda funny and ironic.
Ive looked on XDA forums, but I'm having no luck w/ exact situation, although I'm sure someone has been in the same situation or similar enough.
Spent all day looking at options (Odin?) and nothing looks like it would work out for me.
Knowing the camera works, makes me hopeful that a mirror would work? No reaction to lock screen pattern makes me think not.
Additional (maybe irrelevant) info. Shows up on home WiFi while Find My Mobile said it was offline (makes sense with Notifications/no calls)
Any advice? Just point me in the right direction if there is one.
If not i hope you appreciate the Irony here. Thanks
(I used to be not so bad tech support, but haven't been keeping up as of late, and today was a painful reminder. Take pity on me.)
Black Screen Except Camera - Galaxy J7 Crown
Hey there anick22! I was so glad to see a search result with something referencing the camera working, on an otherwise completely black screen! I was super bummed to see that noone had replied to your plea for help with this insane problem!! I hope you found a solution by now!!
My 2 month old Galaxy J7 Crown suddenly went black on me one day, and it didn't happen as a result of a drop, or spill, or any other damage. I don't recall having put any new or different apps on it, recently, either.
The triple click of the Home button does open the camera, and the screen lights right up, perfectly. It takes it's usual beautiful pics, and I'm able to use all of the camera functions. I'm even able to view any photos I took during that particular session, buy not any prior pics, because I'm unable to unlock the phone.
"Hey Google!!" also reacts, and will display the result of any question that I may ask it, but I'm unable to go into the answers, without the ability to unlock my phone.
I have been able to get the phone into safe mode, while attempting to power it off, by pressing the power button, and then tapping on "power off" (although this hasn't worked every time I've tried). While in safe mode, "safe mode" is displayed in the bottom left hand corner, but nothing else appears on the screen.
Upon powering up the phone, all of the normal things happen. It shows "Samsung" and goes on to the blue screen to show the "Trac Fone" logo, but once the phone is booted up, the screen is black!!
PLEASE tell me that you were able to find a solution to this!!! I went and purchased a new Moto G7, (since I had a Droid Turbo 2 in the past, and it was amazing!!), and I'm beyond ready to get back to my J7 Crown!! PLEASE HELP!!
Thanks so much!!!
By the way, I'm a newbie here, as If you couldn't tell!!