ptp is detecting but not mtp - General Questions and Answers

When I connect my Redmi 2 to my windows 8 laptop, its detecting PTP but not MTP. I searched a lot but coudn't find solution. Can any 1 help.

kcube17 said:
When I connect my Redmi 2 to my windows 8 laptop, its detecting PTP but not MTP. I searched a lot but coudn't find solution. Can any 1 help.
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Click to collapse
Try to disable / enable USB debugging. It sometimes prevents MTP from working properly. Have you tried another computer?

LS.xD said:
Try to disable / enable USB debugging. It sometimes prevents MTP from working properly. Have you tried another computer?
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Click to collapse
tried it but no luck, its not working.
phone is detecting in windows 7 laptop but not in windows 8, only ptp is detecting and mtp is not detecting

kcube17 said:
tried it but no luck, its not working.
phone is detecting in windows 7 laptop but not in windows 8, only ptp is detecting and mtp is not detecting
Click to expand...
Click to collapse
May be its because Win8 = ****
How about changing the OS of the computer?

Related

USB Tether?

Is there way to tether through USB in Windows 8.
In Windows 7 it worked without installing drivers or editing setting, but windows 8 does not connect to it automatically.
what i have to do to get this to work?
TheLnxDrd said:
Is there way to tether through USB in Windows 8.
In Windows 7 it worked without installing drivers or editing setting, but windows 8 does not connect to it automatically.
what i have to do to get this to work?
Click to expand...
Click to collapse
Did you try installing HTC Sync? Also, when the phone is connected in tethering mode, open "device manager" on windows and find the phone (should be under USB devices or something like that). Then right click it and search for updated drivers.

usb driver on windows seven 64

Hi . Today when I connected my phone to my computer the windows driver has encountered a problem and has not been installed correctly. Now my phone is no longer recognized by Windows when I connect with usb cable. Is there a proper driver to fix this problem?
Thanks
ahytes said:
Hi . Today when I connected my phone to my computer the windows driver has encountered a problem and has not been installed correctly. Now my phone is no longer recognized by Windows when I connect with usb cable. Is there a proper driver to fix this problem?
Thanks
Click to expand...
Click to collapse
try to uninstall with USBDEVIEW
then re-connect the phone
luasso said:
try to uninstall with USBDEVIEW
then re-connect the phone
Click to expand...
Click to collapse
Thanks for help.
I tried to uninstall drivers with USBDEVIEW but it's hard to know witch one to uninstall in a 100 drivers list. i removed all called "One" drivers and tried again after reboot comp, with no success
I tried to connect my phone at the usb port who are behind my computer and it works but i still have a message error "unable to find a driver for your device".
So i put my phone on usb caméra mode and it works without driver problem, and i can access the memory storage of my phone
But my phone is still not recognized at the front usb ports of my computer, idk why..

MTP Is not Working for me

Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
goldfinger01 said:
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
Click to expand...
Click to collapse
Unplug your device from your computer. Open up Device Manager. Plug in device. Look for the device in device manager. It may have an odd name, but you'll see something pop up when you plug the phone in. When you find it, right click on it and click "Update Drivers". Then click the "Browse" option. Then select "Let me pick from a list". Then click something along the lines of "Android ADB driver". This should let it properly communicate with your computer and let you browse data files on the phone.
goldfinger01 said:
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
Click to expand...
Click to collapse
I recently had the same issue what version of windows 8.1 do u have installed?
jp694 said:
I recently had the same issue what version of windows 8.1 do u have installed?
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Click to collapse
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
TheShoxter said:
Unplug your device from your computer. Open up Device Manager. Plug in device. Look for the device in device manager. It may have an odd name, but you'll see something pop up when you plug the phone in. When you find it, right click on it and click "Update Drivers". Then click the "Browse" option. Then select "Let me pick from a list". Then click something along the lines of "Android ADB driver". This should let it properly communicate with your computer and let you browse data files on the phone.
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Click to collapse
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
goldfinger01 said:
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
Click to expand...
Click to collapse
Yes, the same driver will work for MTP. If your computer can successfully communicate with your phone via ADB, then it can transfer data as MTP. Is USB debugging enabled on your phone? And, does ADB actually work right now? When you type "adb devices" in a command prompt, does it give you a device serial?
EDIT: I'm not familiar with the 8.1 Entreprise version, I didn't think it would affect anything, apparently it does
goldfinger01 said:
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
Click to expand...
Click to collapse
Download this http://www.microsoft.com/en-us/download/details.aspx?id=40744 i had the same issue u need this for it to work. It really is the stupid that you need this if you have the n version of windows but im sure it will fix it i had the same issue and tried everything only took me 4 days to finally find out the issue.
jp694 said:
Download this http://www.microsoft.com/en-us/download/details.aspx?id=40744 i had the same issue u need this for it to work. It really is the stupid that you need this if you have the n version of windows but im sure it will fix it i had the same issue and tried everything only took me 4 days to finally find out the issue.
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Click to collapse
That's it. You solve my problem.
THANK YOU.
goldfinger01 said:
That's it. You solve my problem.
THANK YOU.
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Click to collapse
no problem glad to help.
thanks, this helped me as well.
Hi guys. I am having the same problem on Win7 64bit. MTP driver can't be loaded and therefore can't use file transfer for my One. Can't find Media Feature Pack for my Win7 either.
Any help would be much appreciated.
Thanks.
Same problem here with CM11S 05Q and OSX, Android File Transfer can't see my OPO and on screen I don't have any notification about MTP, debug and camera mode

Problem with PC

my n5 was fine before my pc was connected to internet .... but when it did, it updated th drivers and now i can't access my files in either MTP or PTP mode ....
i did uninstall n5's drivers from device manager and then it didn't even recognize the device .... (not even in add a device)
btw i'm using win 8.1
ps. i did try using another port and cable
SirMatin said:
my n5 was fine before my pc was connected to internet .... but when it did, it updated th drivers and now i can't access my files in either MTP or PTP mode ....
i did uninstall n5's drivers from device manager and then it didn't even recognize the device .... (not even in add a device)
btw i'm using win 8.1
ps. i did try using another port and cable
Click to expand...
Click to collapse
Did u reboot after removing the drivers?
Download the universal naked drivers
Read this too. It might help.
i rebooted several times ...
actually the problem is that my pc doesn't recognize N5 .... any idea how 2 fix that?
SirMatin said:
i rebooted several times ...
actually the problem is that my pc doesn't recognize N5 .... any idea how 2 fix that?
Click to expand...
Click to collapse
hi i had the same problem, goto start menu computer right click manage, goto dievces driver updates and properties and roll back driver's hope this helps,
SirMatin said:
my n5 was fine before my pc was connected to internet .... but when it did, it updated th drivers and now i can't access my files in either MTP or PTP mode ....
i did uninstall n5's drivers from device manager and then it didn't even recognize the device .... (not even in add a device)
btw i'm using win 8.1
ps. i did try using another port and cable
Click to expand...
Click to collapse
i had same problems on win 8.1
the problem is due to mtp windows drivers,
the problem is that windows will install his generic drivers and will override nexus 5 drivers installation
i solved by
1. uninstall all adb intefarces (for example, on acer, I had 2 acer adb interface and another adb bootloader interface)
2. deleting all android_winusb related folders from
C:\Windows\System32\DriverStore\FileRepository
Click to expand...
Click to collapse
or everytime Windows will install them instead of the right ones
then I installed google usb drivers and it worked. :good:
EnricoD said:
i had same problems on win 8.1
the problem is due to mtp windows drivers,
the problem is that windows will install his generic drivers and will override nexus 5 drivers installation
i solved by
1. uninstall all adb intefarces (for example, on acer, I had 2 acer adb interface and another adb bootloader interface)
2. deleting all android_winusb related folders from
or everytime Windows will install them instead of the right ones
then I installed google usb drivers and it worked. :good:
Click to expand...
Click to collapse
tnx a lot ... it worked but only when my pc was not connected to net ... when it did, it went back as it was before
btw is there any way to add msc to n5 on stock 4.4.4?
EnricoD said:
i had same problems on win 8.1
the problem is due to mtp windows drivers,
the problem is that windows will install his generic drivers and will override nexus 5 drivers installation
i solved by
1. uninstall all adb intefarces (for example, on acer, I had 2 acer adb interface and another adb bootloader interface)
2. deleting all android_winusb related folders from
or everytime Windows will install them instead of the right ones
then I installed google usb drivers and it worked. :good:
Click to expand...
Click to collapse
that's good to know thank you,
SirMatin said:
tnx a lot ... it worked but only when my pc was not connected to net ... when it did, it went back as it was before
btw is there any way to add msc to n5 on stock 4.4.4?
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Click to collapse
anyone know how 2 fix this?

Phone not showing up in computer.

Ive connected my S6 to the computer but it doesnt show up in My Computer. It shows that the MTP USB Device driver has failed to install. Any solutions? Ive tried everything available on the internet. Even kies and smartswitch and samsung drivers installed. Nothing seems to work at this point.
Does it work on another PC, or with a different cable?
EddyOS said:
Does it work on another PC, or with a different cable?
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Click to collapse
I tried it on my laptop but it doesnt work on it either. Tried 3 different cables. Weird part is I transferred Music to my phone via the computer just yesterday and all of a sudden today it does this.
spike.trickster said:
Ive connected my S6 to the computer but it doesnt show up in My Computer. It shows that the MTP USB Device driver has failed to install. Any solutions? Ive tried everything available on the internet. Even kies and smartswitch and samsung drivers installed. Nothing seems to work at this point.
Click to expand...
Click to collapse
Was usb debugging turned on the last time you were using mtp? Is it turned on now?
Sent from my ASUS_T00F using xda Forums PRO
skghosh.mail said:
Was usb debugging turned on the last time you were using mtp? Is it turned on now?
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
Debugging is off. The last time I used mtp debugging wasnt enabled.
spike.trickster said:
Debugging is off. The last time I used mtp debugging wasnt enabled.
Click to expand...
Click to collapse
Try to turn on usb debugging from developer options. See what happens. If it fails then probably your usb connnection somehow got stuck in charge only mode. In that case you will need to force mtp through commandline. Just see what happens after you try to turn on debugging first.
Additional note: this is pretty basic stuff but still worth mentioning. What happens when you try to select usb options type from inside storage settings? Does the settings option open up? Is mtp selected over there?
skghosh.mail said:
Try to turn on usb debugging from developer options. See what happens. If it fails then probably your usb connnection somehow got stuck in charge only mode. In that case you will need to force mtp through commandline. Just see what happens after you try to turn on debugging first.
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
How do i force mtp through commandline? Debugging isnt working either.
I just edited my last post. Please take a look and get back.
Sent from my ASUS_T00F using xda Forums PRO
skghosh.mail said:
I just edited my last post. Please take a look and get back.
Sent from my ASUS_T00F using xda Forums PRO
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Click to collapse
MTP mode is selected. Ive tried PTP mode as well. But the "MTP" drivers fail to install.
spike.trickster said:
MTP mode is selected. Ive tried PTP mode as well. But the "MTP" drivers fail to install.
Click to expand...
Click to collapse
You can force mtp through command line only if you have root access. Are you rooted?
Since mtp is already selected in the connection type list, the problem is probably due to a bad driver structure. Disconnect your device from PC. Remove all the drivers and kies software from your pc. Reboot and connect phone. Try to see if the windows driver works out not. I am guessing you are on windows 7, right?
Sent from my ASUS_T00F using xda Forums PRO
skghosh.mail said:
You can force mtp through command line only if you have root access. Are you rooted?
Since mtp is already selected in the connection type list, the problem is probably due to a bad driver structure. Disconnect your device from PC. Remove all the drivers and kies software from your pc. Reboot and connect phone. Try to see if the windows driver works out not. I am guessing you are on windows 7, right?
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
Ive tried that as well. Windows drivers also couldnt install MTP. Im not rooted. How did this even happen? I mean It was fine yesterday.
You can try these two solutions in their order and report back.
1) On your phone, go to Security -> Device administration->Device adminstrators. Check if there are any app with admin privileges, you have to deactivate them and see if MTP access works.
2) Connect your phone, swipe ur top menu down & tap USB PC connection settings, switch from MTP to PTP. Let driver's install. Now, go to the safely remove & eject media & eject your phone, when it says its safe to remove. Just switch your PTP back to MTP, see if the drivers install successfully then.
Sent from my ASUS_T00F using xda Forums PRO
skghosh.mail said:
You can try these two solutions in their order and report back.
1) On your phone, go to Security -> Device administration->Device adminstrators. Check if there are any app with admin privileges, you have to deactivate them and see if MTP access works.
2) Connect your phone, swipe ur top menu down & tap USB PC connection settings, switch from MTP to PTP. Let driver's install. Now, go to the safely remove & eject media & eject your phone, when it says its safe to remove. Just switch your PTP back to MTP, see if the drivers install successfully then.
Sent from my ASUS_T00F using xda Forums PRO
Click to expand...
Click to collapse
Thanks for the support. I had disabled a MTP package bymistake in packagedisablerpro. sorry for the inconvenience.

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