my n5 was fine before my pc was connected to internet .... but when it did, it updated th drivers and now i can't access my files in either MTP or PTP mode ....
i did uninstall n5's drivers from device manager and then it didn't even recognize the device .... (not even in add a device)
btw i'm using win 8.1
ps. i did try using another port and cable
SirMatin said:
my n5 was fine before my pc was connected to internet .... but when it did, it updated th drivers and now i can't access my files in either MTP or PTP mode ....
i did uninstall n5's drivers from device manager and then it didn't even recognize the device .... (not even in add a device)
btw i'm using win 8.1
ps. i did try using another port and cable
Click to expand...
Click to collapse
Did u reboot after removing the drivers?
Download the universal naked drivers
Read this too. It might help.
i rebooted several times ...
actually the problem is that my pc doesn't recognize N5 .... any idea how 2 fix that?
SirMatin said:
i rebooted several times ...
actually the problem is that my pc doesn't recognize N5 .... any idea how 2 fix that?
Click to expand...
Click to collapse
hi i had the same problem, goto start menu computer right click manage, goto dievces driver updates and properties and roll back driver's hope this helps,
SirMatin said:
my n5 was fine before my pc was connected to internet .... but when it did, it updated th drivers and now i can't access my files in either MTP or PTP mode ....
i did uninstall n5's drivers from device manager and then it didn't even recognize the device .... (not even in add a device)
btw i'm using win 8.1
ps. i did try using another port and cable
Click to expand...
Click to collapse
i had same problems on win 8.1
the problem is due to mtp windows drivers,
the problem is that windows will install his generic drivers and will override nexus 5 drivers installation
i solved by
1. uninstall all adb intefarces (for example, on acer, I had 2 acer adb interface and another adb bootloader interface)
2. deleting all android_winusb related folders from
C:\Windows\System32\DriverStore\FileRepository
Click to expand...
Click to collapse
or everytime Windows will install them instead of the right ones
then I installed google usb drivers and it worked. :good:
EnricoD said:
i had same problems on win 8.1
the problem is due to mtp windows drivers,
the problem is that windows will install his generic drivers and will override nexus 5 drivers installation
i solved by
1. uninstall all adb intefarces (for example, on acer, I had 2 acer adb interface and another adb bootloader interface)
2. deleting all android_winusb related folders from
or everytime Windows will install them instead of the right ones
then I installed google usb drivers and it worked. :good:
Click to expand...
Click to collapse
tnx a lot ... it worked but only when my pc was not connected to net ... when it did, it went back as it was before
btw is there any way to add msc to n5 on stock 4.4.4?
EnricoD said:
i had same problems on win 8.1
the problem is due to mtp windows drivers,
the problem is that windows will install his generic drivers and will override nexus 5 drivers installation
i solved by
1. uninstall all adb intefarces (for example, on acer, I had 2 acer adb interface and another adb bootloader interface)
2. deleting all android_winusb related folders from
or everytime Windows will install them instead of the right ones
then I installed google usb drivers and it worked. :good:
Click to expand...
Click to collapse
that's good to know thank you,
SirMatin said:
tnx a lot ... it worked but only when my pc was not connected to net ... when it did, it went back as it was before
btw is there any way to add msc to n5 on stock 4.4.4?
Click to expand...
Click to collapse
anyone know how 2 fix this?
Related
Apologies if this is already posted, each time I search the forum it says search is unavailable.
OK, I'm on Win 7, trying to restore some stuff from my N4 using Helium, this requires you to connect to a PC with USB debugging on (done) and PTP as opposed to MTP (set on the phone).
My problem is that Windows will not install the drivers in PTP mode, I have removed all traces of Android/ADB/Nexus 5 from Device manager (uninstalled and removed drivers where available).
I've downloaded the latest SDK and installed the drivers from there.
Still not happening. It installs fine in MTP mode so I can access the storage.
Can anyone help?
thanks
mmace said:
Apologies if this is already posted, each time I search the forum it says search is unavailable.
OK, I'm on Win 7, trying to restore some stuff from my N4 using Helium, this requires you to connect to a PC with USB debugging on (done) and PTP as opposed to MTP (set on the phone).
My problem is that Windows will not install the drivers in PTP mode, I have removed all traces of Android/ADB/Nexus 5 from Device manager (uninstalled and removed drivers where available).
I've downloaded the latest SDK and installed the drivers from there.
Still not happening. It installs fine in MTP mode so I can access the storage.
Can anyone help?
thanks
Click to expand...
Click to collapse
Try installing these drivers http://forum.xda-developers.com/showthread.php?t=1514942, don`t know for sure if it will work but i think it will.
gee2012 said:
Try installing these drivers http://forum.xda-developers.com/showthread.php?t=1514942, don`t know for sure if it will work but i think it will.
Click to expand...
Click to collapse
worked perfectly, thank you!
mmace said:
worked perfectly, thank you!
Click to expand...
Click to collapse
Worked great for me, though didn't have to go through all the motions, uninstalled the ADB driver that windows was automatically assigning. extracted the driver pack, then plugged the N5 back in and hey presto, windows recognised the device as something i can navigate.
Time to put my music and photos back on it now.
Cheers.
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me
Hi, I've been trying to connect my rooted Nexus 5 to my laptop for a few hours now with no luck. It works for my desktop but it doesn't for my work laptop. Both machines recognize it as Google ADB interface in device manager but I can't see the folder on my laptop. I tried with and without USB debugging, MTP/PTP and I also installed SDK tools but none of them worked. When I try to uninstall the drivers, so I can reinstall them, it does the uninstall, I plug in the usb again and the device is there like the drivers were never uninstalled. I've attached a screenshot with the driver and the date. Any thoughts on what's causing the issue?
geolykos said:
Hi, I've been trying to connect my rooted Nexus 5 to my laptop for a few hours now with no luck. It works for my desktop but it doesn't for my work laptop. Both machines recognize it as Google ADB interface in device manager but I can't see the folder on my laptop. I tried with and without USB debugging, MTP/PTP and I also installed SDK tools but none of them worked. When I try to uninstall the drivers, so I can reinstall them, it does the uninstall, I plug in the usb again and the device is there like the drivers were never uninstalled. I've attached a screenshot with the driver and the date. Any thoughts on what's causing the issue?
Click to expand...
Click to collapse
Uninstall all drivers for android devices (and make sure you choose the option to remove the files), reboot then plug it in, what does it do? Try the universal drivers?
Also try turning off USB debugging if you have it on.
If you look through the first link in my signature there's a thread on troubleshooting driver issues
Lethargy said:
Uninstall all drivers for android devices (and make sure you choose the option to remove the files), reboot then plug it in, what does it do? Try the universal drivers?
Also try turning off USB debugging if you have it on.
If you look through the first link in my signature there's a thread on troubleshooting driver issues
Click to expand...
Click to collapse
I've checked that guide already as it is first to pop on google search. I uninstalled and removed software as you said and it installed Android ABD Interface drivers now. Which I imagine are the same but not device specific. Still not response from my phone though. I can see it under Devices and Printers as well but no folder pops. It works on Windows 7 at home and I tried it on a machine with Windows XP as well and it works fine.
geolykos said:
I've checked that guide already as it is first to pop on google search. I uninstalled and removed software as you said and it installed Android ABD Interface drivers now. Which I imagine are the same but not device specific. Still not response from my phone though. I can see it under Devices and Printers as well but no folder pops. It works on Windows 7 at home and I tried it on a machine with Windows XP as well and it works fine.
Click to expand...
Click to collapse
Not sure then. Try this: http://forum.xda-developers.com/showpost.php?p=47165389&postcount=3
If not then try asking in the driver thread.
Enable USB debugging mode if its not on. I usually turn on and off and then connect it to your PC.
badboy47 said:
Enable USB debugging mode if its not on. I usually turn on and off and then connect it to your PC.
Click to expand...
Click to collapse
OP wants to connect in MTP, not for adb I think lol. No need to turn it on, and on some devices I've had in the past it won't show up if you have it on :/
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
goldfinger01 said:
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
Click to expand...
Click to collapse
Unplug your device from your computer. Open up Device Manager. Plug in device. Look for the device in device manager. It may have an odd name, but you'll see something pop up when you plug the phone in. When you find it, right click on it and click "Update Drivers". Then click the "Browse" option. Then select "Let me pick from a list". Then click something along the lines of "Android ADB driver". This should let it properly communicate with your computer and let you browse data files on the phone.
goldfinger01 said:
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
Click to expand...
Click to collapse
I recently had the same issue what version of windows 8.1 do u have installed?
jp694 said:
I recently had the same issue what version of windows 8.1 do u have installed?
Click to expand...
Click to collapse
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
TheShoxter said:
Unplug your device from your computer. Open up Device Manager. Plug in device. Look for the device in device manager. It may have an odd name, but you'll see something pop up when you plug the phone in. When you find it, right click on it and click "Update Drivers". Then click the "Browse" option. Then select "Let me pick from a list". Then click something along the lines of "Android ADB driver". This should let it properly communicate with your computer and let you browse data files on the phone.
Click to expand...
Click to collapse
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
goldfinger01 said:
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
Click to expand...
Click to collapse
Yes, the same driver will work for MTP. If your computer can successfully communicate with your phone via ADB, then it can transfer data as MTP. Is USB debugging enabled on your phone? And, does ADB actually work right now? When you type "adb devices" in a command prompt, does it give you a device serial?
EDIT: I'm not familiar with the 8.1 Entreprise version, I didn't think it would affect anything, apparently it does
goldfinger01 said:
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
Click to expand...
Click to collapse
Download this http://www.microsoft.com/en-us/download/details.aspx?id=40744 i had the same issue u need this for it to work. It really is the stupid that you need this if you have the n version of windows but im sure it will fix it i had the same issue and tried everything only took me 4 days to finally find out the issue.
jp694 said:
Download this http://www.microsoft.com/en-us/download/details.aspx?id=40744 i had the same issue u need this for it to work. It really is the stupid that you need this if you have the n version of windows but im sure it will fix it i had the same issue and tried everything only took me 4 days to finally find out the issue.
Click to expand...
Click to collapse
That's it. You solve my problem.
THANK YOU.
goldfinger01 said:
That's it. You solve my problem.
THANK YOU.
Click to expand...
Click to collapse
no problem glad to help.
thanks, this helped me as well.
Hi guys. I am having the same problem on Win7 64bit. MTP driver can't be loaded and therefore can't use file transfer for my One. Can't find Media Feature Pack for my Win7 either.
Any help would be much appreciated.
Thanks.
Same problem here with CM11S 05Q and OSX, Android File Transfer can't see my OPO and on screen I don't have any notification about MTP, debug and camera mode
Hi guys, I recently installed windows 8.1 and now my N5 shows up in device manager as ACER ADB Interface and I can't acces MTP , I didn't had this problem with windows 7 , it worked perfectly back than ( i have unlocked and rooted my N5 with windows 7 without any issues ) . What can I do to make it work with windows 8.1 ?
I had the same, you have to go into Device Manager and roll back the driver to the Google one. Proper PITA
I can't do it, the roll back option is grayed out
I have managed to make it work, nevermind .
SilentGTX said:
I have managed to make it work, nevermind .
Click to expand...
Click to collapse
Why not actually post what you did to fix it so it can benefit others in the future? Just a thought...
EddyOS said:
I had the same, you have to go into Device Manager and roll back the driver to the Google one. Proper PITA
Click to expand...
Click to collapse
I rolled the driver back, but it keeps updating to it. I've uninstalled and deleted the driver, yet it keeps reinstalling it. Somehow, my MTP connection started working again. Not sure how though. If I knew which KB update it was, I'd uninstall it from there.
wvcadle said:
I rolled the driver back, but it keeps updating to it. I've uninstalled and deleted the driver, yet it keeps reinstalling it. Somehow, my MTP connection started working again. Not sure how though. If I knew which KB update it was, I'd uninstall it from there.
Click to expand...
Click to collapse
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...
EddyOS said:
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...
Click to expand...
Click to collapse
I'm not sure how to do that, because, of course, if you try to update it, it will say that the Acer one installed is already the best driver. And after uninstalling it, upon plugging it back in, it updates to the Acer driver automatically again.
wvcadle said:
I'm not sure how to do that, because, of course, if you try to update it, it will say that the Acer one installed is already the best driver. And after uninstalling it, upon plugging it back in, it updates to the Acer driver automatically again.
Click to expand...
Click to collapse
You have to manually check and select 'choose from a list' and you'll see the MTP option as well as the Acer one. Select the MTP one and you're good to go
EddyOS said:
You have to manually check and select 'choose from a list' and you'll see the MTP option as well as the Acer one. Select the MTP one and you're good to go
Click to expand...
Click to collapse
Btw... thanks for your help.
I went through those steps, but on my system, the MTP driver wasn't listed as an option.
wvcadle said:
Btw... thanks for your help.
I went through those steps, but on my system, the MTP driver wasn't listed as an option.
Click to expand...
Click to collapse
Hmmm, I've only ever used the Google drivers from the SDK until this stupid ACER one appeared. Managed to get back to it now so it's all good. Perhaps download the Google driver and then point to it?
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
Yeah , I forgot , sorry about that . I managed to make it work by downloading this drivers " https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip " . After i have extracted the driver i plugged my N5 to the PC, than I went to the Device Manager i right clicked the Acer ADB Interface and I have selected Update Drivers . After that I selected the folder where i have extracted the drivers , than i chose " Let me pick from a list ... " , I selected MTP USB Device and Voila , it works !
PS: You can also try to install the LG Driver " http://tool.xcdn.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425 "
EddyOS said:
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...
Click to expand...
Click to collapse
Thanks For your help. It worked.
SilentGTX said:
Yeah , I forgot , sorry about that . I managed to make it work by downloading this drivers " https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip " . After i have extracted the driver i plugged my N5 to the PC, than I went to the Device Manager i right clicked the Acer ADB Interface and I have selected Update Drivers . After that I selected the folder where i have extracted the drivers , than i chose " Let me pick from a list ... " , I selected MTP USB Device and Voila , it works !
PS: You can also try to install the LG Driver " http://tool.xcdn.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425 "
Click to expand...
Click to collapse
LG driver helped me to resolve issue while installing LG driver got pop up message for the missing MTP package for windows 8.1, i followed link to download missing package and install after reboot it resolved issue in my Windows 8.1, Thanks for your help.:good:
I can never seem to get adb or fastboot to work I gave up and dual booted my computer with Linux Linux hasn't given me problems with adb or fastboot
Sent from my Nexus 5 using Tapatalk
This worked for me
Hi guys, I had the same problem. My phone was configured as MTP but when i connected to Win 7 it would appears in the Device Manager list as "ADB", this wouldn't allow me to transfer files so what worked for me was:
1- Connect your Mobile to the PC and it appears as ADB Driver (In the device manager screen), rignt click on ADB and select Browse my computer for driver software.
2- Choose let me pick a from list of devices on my computer and choose the option MTP instead of ADB.
3- Did that and problem solve, hope this helps for you !!
Delete this Acer ADB driver when you uninstall it
I have the same issue. Here is what I did and that resolved the issue. Go to "Device Manager" to uninstall the Acer driver. The uninstall window pops up asking you if you want to uninstall it. There is a check box that says "Delete the driver." Make sure you check that off and then go ahead and uninstall it. Once that's done, plug your Nexus 5 back in. The correct MTP driver will now be installed and your computer will recognize the phone normally. Hope this helps.
Experiencing the same on Windows 7...have tried everything suggested
Really hoping someone can help because I've just about had it with this. I'm running Windows 7 Home Premium 64-bit. I have a brand new Nexus 5 16GB. As others have indicated, when I plug my phone into my computer with debugging enabled, it creates an "Android Composite ADB Interface" device listed under "ACER Device" in Device Manager. See attachment.
I have tried every permutation of the 'uninstall driver, manually install Google USB driver' solution, to no avail. The best way I can describe what I'm seeing is that Windows is forcibly categorizing the device as an 'ACER Device' even though the driver files themselves are telling it otherwise.
If debugging is DISABLED, and EITHER MTP or PTP is ENABLED, everything is just fine - the default Windows drivers for those devices kick in, and no 'ACER Device' category is created.
If debugging is ENABLED, and MTP and PTP are DISABLED, when I tell Windows to use the Google USB driver, it says that the device could not be installed.
If debugging is ENABLED, and MTP is ENABLED, the 'ACER Device' issue rears its ugly head even when I tell Windows to use the Google USB driver.
I've already disabled Windows automatically fetching a driver online, so that's not to blame.
If this is the result of a Windows Update, does anyone know the number of the update so I might try uninstalling it? I can't seem to find it despite searching.
Hoping someone out there can help. Thanks!