Hi Everyone,
I have a phone, the Huawei Ascend P7 -L10.
Some weeks earlier I tried to install Spotify in my phone, but I didn't manage to install it. After several attempts I end up crocking my phone.
It happened when I found some app that had apparent solution to solve Spotify installation problem. I don't remember the name of the app. Anyway, I found it effective so I tried to follow the instructions given. I made it, then the changes were effective. What the app does is to change the phone model and respective carrier.
All the dilemmas started when I decided to restart the phone.
Here goes what I've done so far after the incident.
1. I tried by myself to restore/upgrade the system. I've experience doing this.
2. I took the phone to the 1st Repair Agency - they did not fix it
3. I took to the 2nd Repair Agency - the same thing, they fail to fix it
Note: When you try to restore the phone it gives the following information “update failed!"
and when you normally try to switch the phone on it stop on black screen and nothing else, I've also tried wipe cache, wipe data everything but nothing. Please help!!
XDA Visitor said:
Hi Everyone,
I have a phone, the Huawei Ascend P7 -L10.
Some weeks earlier I tried to install Spotify in my phone, but I didn't manage to install it. After several attempts I end up crocking my phone.
It happened when I found some app that had apparent solution to solve Spotify installation problem. I don't remember the name of the app. Anyway, I found it effective so I tried to follow the instructions given. I made it, then the changes were effective. What the app does is to change the phone model and respective carrier.
All the dilemmas started when I decided to restart the phone.
Here goes what I've done so far after the incident.
1. I tried by myself to restore/upgrade the system. I've experience doing this.
2. I took the phone to the 1st Repair Agency - they did not fix it
3. I took to the 2nd Repair Agency - the same thing, they fail to fix it
Note: When you try to restore the phone it gives the following information “update failed!"
and when you normally try to switch the phone on it stop on black screen and nothing else, I've also tried wipe cache, wipe data everything but nothing. Please help!!
Click to expand...
Click to collapse
Hello,
Please register for XDA account to post and reply in the forum.
Also you may post your query here Android Q&A Forum with all relevant details, the experts there maybe able to assist you.
Regards
Vatsal,
Forum Moderator.
Related
Hey fellow xda members! I've had my oneplus for probably a couple of weeks now and have loved it until this issue I'm having since the 4.4.4 update. So, it all started after the update the phone rebooted and I kept getting messages saying unfortunately cm logger has stopped. Same with the calender app which now force closes every time I go to open it. Upon the issues surfacing first thing I try is to uninstall and reinstall updates on the apps for the calendar which didn't resolve this issue so currently I just have it disabled. After that I decided well if I have to I will just do a factory reset. To my surprise I actually am unable to do a factory reset and just says it fails part way in. Hopefully some people around the forum with more cyanogen knowledge than myself can help me out! Ticket is already submitted to customer support but just want to attempt asking here as well in case it is something anyone can help me with. Feel free to leave suggestions to try I am willing to do anything to help it. Thanks a lot!
I found some information over at the OPO forum but no for sure answers. One idea was to unlock the bootloader because it causes an automatic reset since I can not do one from CM Recovery. Anyone feel free to comment on if this would work.
Sincerely,
Jackson
P.S. I am still pretty new to the whole modding of android devices and may not know common practices known by most people on the forum so feel free to add a little more description with a potential fix)
StorTre said:
Hey fellow xda members! I've had my oneplus for probably a couple of weeks now and have loved it until this issue I'm having since the 4.4.4 update. So, it all started after the update the phone rebooted and I kept getting messages saying unfortunately cm logger has stopped. Same with the calender app which now force closes every time I go to open it. Upon the issues surfacing first thing I try is to uninstall and reinstall updates on the apps for the calendar which didn't resolve this issue so currently I just have it disabled. After that I decided well if I have to I will just do a factory reset. To my surprise I actually am unable to do a factory reset and just says it fails part way in. Hopefully some people around the forum with more cyanogen knowledge than myself can help me out! Ticket is already submitted to customer support but just want to attempt asking here as well in case it is something anyone can help me with. Feel free to leave suggestions to try I am willing to do anything to help it. Thanks a lot!
I found some information over at the OPO forum but no for sure answers. One idea was to unlock the bootloader because it causes an automatic reset since I can not do one from CM Recovery. Anyone feel free to comment on if this would work.
Sincerely,
Jackson
P.S. I am still pretty new to the whole modding of android devices and may not know common practices known by most people on the forum so feel free to add a little more description with a potential fix)
Click to expand...
Click to collapse
If your phone is acting up and ready to wipe everything ..Just go to settings..back up and reset..It will erase all..like you just bought the phone..Make sure you back up your fules or what not that you need..
Thanks for the reply but my issue is, I actually can't factory reset it because I receive an issue/error whenever I attempt it.
Sent from my A0001 using XDA Free mobile app
stock recovery
StorTre said:
Thanks for the reply but my issue is, I actually can't factory reset it because I receive an issue/error whenever I attempt it.
Sent from my A0001 using XDA Free mobile app[/QUO
what kind of error?..If it wont let you do factory reset while the phone is on Do it thru stock recovery..Turn your phone off..Hold power+ volume up. and do it form there..use the volume key to navigate. data factory reset.. you can wipe cache too..
Click to expand...
Click to collapse
Unlock the bootloader, this will reset the phone like its new again
This will also make things easy if you ever decide to root, and you can also flash twrp recovery
One thing to note, this is important, your SD storage will also be erased, so move any data from it to a PC or Google drive etc.
Bootloader unlock is your best bet, this will help your situation in more ways than one.
There's plenty of guides in one plus forum.
racky29 said:
Unlock the bootloader, this will reset the phone like its new again
This will also make things easy if you ever decide to root, and you can also flash twrp recovery
One thing to note, this is important, your SD storage will also be erased, so move any data from it to a PC or Google drive etc.
Bootloader unlock is your best bet, this will help your situation in more ways than one.
There's plenty of guides in one plus forum.
Click to expand...
Click to collapse
Do you realise you're replying to a thread that's a year old?
Hey guys,
I have an issue with my Xperia Z2 some months now and nothing that Xperia’s Care employee told me helped.
Issue: The device doesn’t ask me for the PIN code, something that should does, since I haven’t disable it. As a result I don’t have any signal.
(I have already try to change the SIM but nothing changed.)
(I have already repair my software by PC Companion, something that works, but when I restore my Back-up the same story begins.)
Is there any way to find from which app the threat is coming from…?
Thanks in advance.
Hi, thank you for using XDA Assist. You could try using some anti-virus apps from the play store. But it's probably best to just flash the factory firmware and start over, don't restore your backup. For help see this, http://forum.xda-developers.com/showthread.php?t=2759934
Thread closed.
Hello,
I'm sure this forum probably receives way too many of these posts, but I really do need help and my friend recommended I go here.
Last night, I was trying to root my Samsung Galaxy Note GT-7000 and afterwards ended up deleting too much apps, so lost my Play store and google play services. After which I did a factory reset, but when the phone was meant to reboot, it ended up only displaying the "Unfortunately, Samsung Setup Wizard has stopped". Now I can't get past Setup and at the same time, can't complete setup as well. It won't go past that screen, and I Can get into download mode and reboot mode - but reboot mode is of no use and turning it off and on only takes me back to the after mentioned screen.
Luckily, I have a Nokia to tide me over, but as I suspect my Note may be bricked, I don't really want to have to spend around 20000 rupees buying a new phone. I presume I may need to use Odin or a similar program to install custom recovery , but I don't know the correct files I should use and what to do, so as not to cause any more damage :/
I'd really appreciate it if anyone could help me, so I can use my phone again, preferably someone who is willing to explain, considering I do admit I'm basically a noob at this and probably shouldn't have been so idiotic as to have attempted it in the first place.
Thank you in advance,
Sakshi
Hi,
Thanks for using XDA assist.
I found a helpful guide that may help you restore stock firmware on your phone:
[STOCK ROMS] N7000 All stock ROMs + install + Root guide All at 1place,Latest 4.1.*
Although the guide is a bit dated, the same procedure should still apply.
Good Luck! - gsstudios
Heyhey,
I'm new to this forum and quite the noob in general but here goes.
I have an Huawei Y6, SCL-L21 with android 5.1 (I think it was 5.1, it was definitely 5.something). Following a youtube-video (Apparently I can't link to it), I tried to root my phone using kingoapp. It said it was successful, but I didn't saw the SuperSu app, so I tried rebooting first. Now it seems that my phone doesn't want to boot up any more :/. I just get the Huawei logo and that's it.
I can still get into the recovery menu (EMUI, the one that was original on the device, access through sound up + power on). I've tried 'wipe cache partition' and 'wipe data/factory settings', neither helps.
It has been brought to my attention that reinstalling a back-up from the original rom might help. I, however, do not have a back-up.
I tried finding a different rom, just to see if that would work, but I really have no idea what to look for, where to look or what I should do with the file once I find it. (In hindsight, these were probably things I should have thought about first, but apparently I didn't :/)
I guess my question now is first of all, is there a way to get my phone back to work? And also, what can I do in the future if I would want to reinstall my OS in the event that something like this would happen again (like how you would reinstall a PC, is something like that possible on a smartphone)?
Kind regards,
Ilja_B
Ilja_B said:
Heyhey,
I'm new to this forum and quite the noob in general but here goes.
I have an Huawei Y6, SCL-L21 with android 5.1 (I think it was 5.1, it was definitely 5.something). Following a youtube-video (Apparently I can't link to it), I tried to root my phone using kingoapp. It said it was successful, but I didn't saw the SuperSu app, so I tried rebooting first. Now it seems that my phone doesn't want to boot up any more :/. I just get the Huawei logo and that's it.
I can still get into the recovery menu (EMUI, the one that was original on the device, access through sound up + power on). I've tried 'wipe cache partition' and 'wipe data/factory settings', neither helps.
It has been brought to my attention that reinstalling a back-up from the original rom might help. I, however, do not have a back-up.
I tried finding a different rom, just to see if that would work, but I really have no idea what to look for, where to look or what I should do with the file once I find it. (In hindsight, these were probably things I should have thought about first, but apparently I didn't :/)
I guess my question now is first of all, is there a way to get my phone back to work? And also, what can I do in the future if I would want to reinstall my OS in the event that something like this would happen again (like how you would reinstall a PC, is something like that possible on a smartphone)?
Kind regards,
Ilja_B
Click to expand...
Click to collapse
Hi Ilja_B
Thank you for using XDA Assist
As we do not have an specific forum dedicated for your device yet, our experts at the below forum should be able to help you. Please be welcome to post over in there.
Android Q&A, Help & Troubleshooting
Nice regards and good luck.
.
Hi guys, I'm a new user here with sooo much help needed. I'm looking for a solution regarding my phone.
My phone model is Alcatel OneTouch Magic.
The problem is that when i switch it on, its stuck on the logo screen. I remember this phone is infected with something that causes ads to appear on the screen.
Anyway, I dont mind losing all the data inside, so long as this phone is fixed. I'm able to boot into system recovery mode if that helps at all, I've tried factory data reset, wiping cache partition, and its still stuck so yeah.
Searched around the web, most suggest flashing a new rom, and i need someone to show me a step by step guide on how to do that, because I'm not too tech savvy. Flashing a new rom, restore a stock rom. whichever it is, I dont mind. as long as I'm able to use the phone.
Thanks guys hope you can show me where I can find solutions to this problem.
shahryman said:
Hi guys, I'm a new user here with sooo much help needed. I'm looking for a solution regarding my phone.
My phone model is Alcatel OneTouch Magic.
The problem is that when i switch it on, its stuck on the logo screen. I remember this phone is infected with something that causes ads to appear on the screen.
Anyway, I dont mind losing all the data inside, so long as this phone is fixed. I'm able to boot into system recovery mode if that helps at all, I've tried factory data reset, wiping cache partition, and its still stuck so yeah.
Searched around the web, most suggest flashing a new rom, and i need someone to show me a step by step guide on how to do that, because I'm not too tech savvy. Flashing a new rom, restore a stock rom. whichever it is, I dont mind. as long as I'm able to use the phone.
Thanks guys hope you can show me where I can find solutions to this problem.
Click to expand...
Click to collapse
Hello and welcome to XDA-developers
Your device doesn't seem to have a section on XDA or any mentions about it throughout the forum which are relevant.
You can try asking in our general question and answer section as well,
http://forum.xda-developers.com/general/help