Error code: UEGetPhoneInfoFailure UE_1200 (While updating the device VIA XC) - Xperia Z3 Q&A, Help & Troubleshooting

Hi Everyone,
I have been trying to update my firmware to the New Marshmallow (Version 23.5.A.0575) from the Phone & Xperia Companion.
*When I update it from the phone it restarts the device and in the middle of the process the phone switches on and gives an error message.
*But when I update it from the Computer via Xperia Companion, it gave me the following error message after restarting the device. Error code: UEGetPhoneInfoFailure UE_1200.
Could anyone please guide me on this error.
Thank you in Advance,
Best Regards,
Shaahin

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Raphael - ERROR [262] while updating ROM

Hi all,
I'm desperatly trying to update the ROM of my HTC Touch Pro with:
V14_21884_Final_RC
Timolol_5100603TH
TAELROM_v4.23569_STANDARD_21MAY10
but every time it stucks at 0% for a few seconds, then the error message
ERROR [262] : UPDATE ERROR appears:
The ROM Update Utility has encountered communication errors during the update process....
Connection is via USB to a Windows 7 Laptop.
Can anybody help plse?
Cheers Peter
did you apply hardspl on your phone? did you follow the steps from http://forum.xda-developers.com/showthread.php?t=448008 ? are you sure your phone is correctly connected to your pc?

[Q]

hello, one of my frnd using xperia neo he had tried several times failed with the update procedure due to unknow error. His phone can not be powered since the first error event.He had already tried several times with Sony Ericsson Update software and the PC Companion as well. However, NOT any successful time he had reached. The latest software is downloaded already from the internet but it failed to be installed in the phone in the middle of process. It appeared to be some unknown error and asked me to retry. But then, I failed again with the same error. Thus, what can I do now with can-not-powered Neo?
Put a title like "Xperia Neo update failed, now bricked" in your thread. This will help get you some assistance.
Another thread with no title??!!

Sony xperia z5 bricked (video included)

Hello xda it's my first post here
Recently i tried to install on my xperia z5 android 6 by following these steps from the link below:
http ://xperiafirmware.com /8-firmware/108-sony-xperia-z3-e6553 (delete space after http)
In detail, after downloaded Android 6.0 - firmware 32.1.A.1.185 i tried to install it into phone from flashmode with flashtool as tutorial shows.
In flashtool after:
"processing system.sin
Checking header
Flashing data"
the program stacked there the green bar didn't load at all and after 6 hours passed it popes up an error message and phone's disconnected.
After that the phone is acting like video below(rebooting all the time and says "software update fail make sure your phone is connected to computer and try again" )
https ://www .youtube.com/watch?v=Ou0v0ifxzZk (delete space after https and after www)
Any suggestions what's going on ? Is there any way i can fix it?
GxMarkos said:
Hello xda it's my first post here
Recently i tried to install on my xperia z5 android 6 by following these steps from the link below:
http ://xperiafirmware.com /8-firmware/108-sony-xperia-z3-e6553 (delete space after http)
In detail, after downloaded Android 6.0 - firmware 32.1.A.1.185 i tried to install it into phone from flashmode with flashtool as tutorial shows.
In flashtool after:
"processing system.sin
Checking header
Flashing data"
the program stacked there the green bar didn't load at all and after 6 hours passed it popes up an error message and phone's disconnected.
After that the phone is acting like video below(rebooting all the time and says "software update fail make sure your phone is connected to computer and try again" )
https ://www .youtube.com/watch?v=Ou0v0ifxzZk (delete space after https and after www)
Any suggestions what's going on ? Is there any way i can fix it?
Click to expand...
Click to collapse
Your given link shows that you have installed Z3+ fw.
Try to download your model FTF and then flash it with flashtool again.
hi, i was in the same trouble before, i was sacaried with my new super expensive brick jajaja, but i found the solution, just try to flash the generic fimeware and marking all de wipe marks in flash tool, after few attempts it flash the rom and i can enter the phone, if you see the green bar doesn't began to go just desconect your phone and try it again. I solve it in my 4th atempt
PD: forget my english please, i wish it can help you.
Hi, Also got up on the same problem as yours as i've downloaded and flashed wrong FTF model for for my Z5 Dual (E6683).
Just performed the re-flash using the latest Flashtool and the correct FTF for the model, completed flashing and device has returned to normal operation.
Thanks for your help
Thanks all for your help guys rly appriciated , i solve the problem with your help thank you all
I have the exact same problem, only it won't do anything when I press the volume down and connect it to the pc. Flashtool won't detect the device. Does anybody have an idea?

failing to flash c2

hello !
i have sony c 2305 , i have tried to setup software on it as its software doesnt work it stops on sony logo
i used wmshua to flash it but it reaches 100% and gives a message "failed ! "
i downloaded the firmware from more than one site and the problem wasnt be solved
and i tried sony companion program and clicked "repair software" then put the phone on flash mood and it starts to download the software ,
, after downloading it on pc it gives a message
"Software repair failed.
An error occurred while repairing your device.
Please try again. If the problem persists, please contact Sony support.
Error code:UEUpdateFailed
UE_2005"
any help ?
no answers ?
Same problem here.
abdelrahmankhattab100 said:
hello !
i have sony c 2305 , i have tried to setup software on it as its software doesnt work it stops on sony logo
i used wmshua to flash it but it reaches 100% and gives a message "failed ! "
i downloaded the firmware from more than one site and the problem wasnt be solved
and i tried sony companion program and clicked "repair software" then put the phone on flash mood and it starts to download the software ,
, after downloading it on pc it gives a message
"Software repair failed.
An error occurred while repairing your device.
Please try again. If the problem persists, please contact Sony support.
Error code:UEUpdateFailed
UE_2005"
any help ?
Click to expand...
Click to collapse
I also try to install rom from sdcard but again failed.

"Your device failed verification and will not work properly"

Hi guys, I need help. Try flashing the firmware of my xz and I made an error (do not change 39.fsc to 41.fsc), different errors appeared when trying to flash. When I turned on my xz to repair it with Xperia Companion a warning appeared with the following message "Your device failed verification and will not work properly" and it shuts off after 5 seconds.
I notice my error so I try to do it again but I can not, errors keep appearing.
I tried to go back to 7.1.1 because 8.0 has problems with wifi and battery.
Sorry for my English, I'm using the google translator.
did you unlock the bootloader?

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